Norstar Flasherence User Guide

Flash Feature Codes

Feature Codes are used to access the different Flash operations.

Operation Default Feature Code Custom Feature Code

Leave a Message
Open Mailbox
Flash extension number
Transfer
Interrupt

ƒ ·°‚ ƒ ·
ƒ ·°⁄ ƒ ·
ƒ ·°fi ƒ ·
ƒ ·°fl ƒ ·
ƒ ·°‡ ƒ ·

___ ___

___ ___

___ ___

___ ___

___ ___

Feature Code descriptions

• Leave Message Feature Code - Use to leave a message in an
initialized Flash mailbox.

• Open Mailbox Feature Code - Use to open your mailbox.

• Flash extension number Feature Code - Use to determine the
Flash extension number in order to forward your Norstar
telephone to Flash.

• Transfer Feature Code - Use to transfer a call to a mailbox.

• Interrupt Feature Code - Use to interrupt a caller listening to
your Personal Mailbox greeting or leaving a message.

Forwarding your calls to Flash

When you are not available to answer your telephone, you can
forward your calls directly to Flash.

1. Press

2. Press

ƒ ·°fi

ƒ›

.

. Record the Flash DN.

3. Enter the Flash DN.

To cancel call forward:

1. Press

ƒ£›

.

or

CANCEL

Press

Frequently used dialpad keys

•

• to replay the Flash Options, press

•

• to back up the display to the previous display prompt from a
single-line display, press

•

• to interrupt most voice prompts or enter an option, press £
to speak to the Operator, press

‚

Flash features

For more information on all the Flash features, refer to the

Reference Guide

. This guide explains the following features in

detail:

• Automated Attendant*

• Alternate language

• Company Directory

• Leaving a mailbox message

• Off-premise Message Notification

• Personal Mailbox greetings

• Replying to a message

• Sending a message using a Group List

• Transferring calls to Flash
* The Automated Attendant is not available on the Flash Voice

Mail Light system.

Flash

••••••••••••••••••••••••••

Flash
Quick Reference Guide

•••••••••••••

Initializing your Mailbox

You can begin to use Flash as soon as you initialize your
mailbox.

To open and initialize your mailbox, follow these steps:

1. Press

2. Press

ƒ · ° ⁄

‚ ‚ ‚ ‚

to open your mailbox

(the default password) and press OK

.

or £.

3. Choose a password from four to eight digits long that
does not start with zero. Enter your new mailbox
password and press OK or £.

4. At the tone, record your name in the Company Directory.

5. Press

®

to end this session.

From an outside tone dial telephone, dial your company’s telephone

number, wait for Flash to answer, then press

Enter your Mailbox number and password

¤

Listen to New

Messages

fl

Listen to Saved

Messages

••

Main Menu

From your Norstar telephone, enter

ƒ ·°⁄

Enter your password

Main Menu

or

‹

ƒ ·°‚

Record Message

°

Change Mailbox

Options

Personal Mailbox greetings

You can record Primary, Alternate or optional Personalized
greetings. Your Primary Mailbox greeting is for everyday use.
Your Alternate Mailbox greeting is for times when you are
away from the office. If your company subscribes to Caller ID,
you can record Personalized Mailbox greetings. For
Personalized Mailbox greetings, you program Flash to
recognize a specific incoming telephone number. Your
Personalized Mailbox greeting plays to callers from that
number.

P0908448 01 Printed in Canada

⁄⁄

Replay

*Only applies while message is playing

⁄

Skip

Backward

Pause/

Continue

¤

*

*

‹

Skip

Forward

*

‹‹

Skip To

End

*

›

Previous

fi

Forward

Copy

fl

Next

Message

‡

Message
Envelope

‡‡

Save

Message

°

Erase

Message

·

Reply to

message

••

Return to

Main

Menu

*

£

End

Recording

⁄

Replay¤Erase£Accept

Enter Mailbox Number

£

Send

‹

Delivery
Options

Company

Directory

or

⁄

£

¤

Record/

Select

Password

Greeting

for the Company Directory

›

Change

•

Return to

Main

Menu