Page 1
Manual
7005STC-O3B Ser ies
P/N 034839 Rev. 1.0 © 2010 Norsat International Inc. Page 1 of 28
Page 2
Rev. 1.0
2
7005STC-O3B Series
DES007565
This page is intentionally blank.
Page 3
Rev. 1.0
3
7005STC-O3B Series
Table of Contents
CHAPTER 1. INTRODUCTION ----------------------------------------------------------------------------- 4
1.1 OVERVIEW -------------------------------------------------------------------------------------- 4
1.2 GENERAL DESCRIPTION ------------------------------------------------------------------ 4
1.3 IMPORTANT PRECAUTIONS ------------------------------------------------------------- 5
CHAPTER 2.
2.1 J1 / IF IN --------------------------------------------------------------------------------------------- 7
2.2 J2 / RF OUT -------------------------------------------------------------------------------------- 8
2.3 J3 / DC, M&C ------------------------------------------------------------------------------------ 9
CHAPTER 3. TECHNICAL SPECIFICATIONS -------------------------------------------------------- 9
3.1 SPECIFICATIONS SHEET --------------------------------------------------------------- 10
3.2 OUTLINE DRAWING ----------------------------------------------------------------------- 11
CHAPTER 4. INSTALLATION ------------------------------------------------------------------------------11
4.1
4.2 INSTALLATION ON ANTENNA --------------------------------------------------------- 12
4.3 CABLE INSTALLATION ------------------------------------------------------------------- 12
4.4 WATERTIGHT SEALING UP OF CABLES AND CONNECTORS ---------- 12
CHAPTER 5. EQUIPMENT OPERATION ------------------------------------------------------------ 13
5.1 USER SOFTWARE INSTALLATION ---------------------------------------------------------13
5.2 EQUIPMENT OPERATION ------------------------------------------------------------------ 16
CHAPTER 6. MAINTENANCE AND TROUBLESHOOTING ---------------------------------------24
6.1 MAINTENANCE ------------------------------------------------------------------------------------24
6.2 TROUBLE SHOOTING ---------------------------------------------------------------------------24
CHAPTER 7. WARRATY AND SERVICE INFORMATION ---------------------------------------- 26
CHAPTER 8. CUSTOMER SERVICE --------------------------------------------------------------------27
APPENDIX ---------------------------------------------------------------------------------------------------- 28
A1. ACRONYMS ----------------------------------------------------------------------------------------28
INTERFACES -------------------------------------------------------------------------------------
UNPACKING
5.2.1 DESCRIPTION OF THE USER SOFTWARE WINDOW -------------------------16
-----------------------------------------------------------------------------------------
5.1.1 INSTALLATION REQUIREMENTS ----------------------------------- 13
5.1.2 INSTALLATION OF US ER SOFTWARE ---------------------------- 13
5.2.2 SERIAL COMMANDS LIST --------------------------------------------- 18
5.2.3 SERIAL MODE OPERATION -------------------------------------------- 18
5.2.4 ETHERNET MODE OPERATION -------------------------------------- 20
5.2.5 BUC TUNR-ON/OFF SEQUENCE ------------------------------------ 22
DES007565
7
11
Page 4
Rev. 1.0
4
Filter
1
st
LO
LO Unit
2
nd
LO
7005STC-O3B Series
DES007565
1. INTRODUCTION
1.1 OVERVIEW
7005STC-O3B-A and 7005STC-O3B-B is a highly reliable and innovative Block Up-converter (BUC)
specially designed for O3B satellite communication uplink system. This equipment converts the IF
signal (7005STC-O3B-A:1052-1788 MHz, 7005STC-O3B-B: 972-1871 MHz) to RF signal (7005STCO3B-A: 27.652-28.388 GHz, 7005STC-O3B-B: 28.172-29.071 GHz) with maximum linear output
power of 35dBm and saturated output power of 37dBm.
This manual provides the instructions necessary for operation and maintenance of 7005STC-O3B-A
and 7005STC-O3B-B. All user interfaces present in the BUC, as well as an exact description of the
diverse signals in the connectors of the BUC, will be described in this document. This manual also
explains the RS-232 and Ethernet communication interfaces for 7005STC-O3B-A and 7005STCO3B-B.
1.2 GENERAL DESCRIPTION
7005STC-O3B-A and 7005STC-O3B-B are comprised of IF, LO, Up-Converter, SSPA, and DC M&C as
shown Fig. 1.
IF Unit Converter Unit SSPA Unit
Filter
Filter
DC/DC Converter M&C Processor
Figure 1. Functional Block Diagram of Ka-band 5W BUC
DC M&C Unit
Page 5
Rev. 1.0
5
7005STC-O3B Series
DES007565
1.2.1 IF unit
IF unit amplifies the transmission signal from a remote modem and delivers it to the Up-converter unit.
1.2.2 LO unit
LO unit generates two local signals to drive two LO ports of the up-converter using double
conversion structure.
1.2.3 Up-converter unit
Up-Converter converts the IF signal (7005STC-O3B-A:1052-1788 MHz, 7005STC-O3B-B: 9721871 MHz) to RF signal (7005STC-O3B-A: 27.652-28.388 GHz, 7005STC-O3B-B: 28.172-29.071
GHz) and also filters out unwanted spurious and harmonics in front of SSPA. The BUC uses a
double-conversion technology to achieve better performance and cost- effective design.
1.2.4 SSPA unit
The main function of SSPA is to boost up the transmit power of the input signal to an expected level.
1.2.5 DC M&C unit
This board includes a DC/DC converter, regulators, and a EMI/EMC filter to make all kinds of DC
voltages required in the BUC. It also contains a Monitor and Control (M&C) function to monitor and
control the BUC, and communicate with a remote modem unit. The key parts for the M&C function
are a microprocessor and communication ICs for RS-232 and Ethernet.
1.3 IMPORTANT PRECAUTIONS
Read all the following instructions prior to using the BUC.
1.3.1 Reading Introduction
There is a potential safety risk unless appropriate precautions are taken while working with the
BUC. All the precaution and danger notes must be carefully read before beginning to use the
BUC.
1.3.2 ESD Protection
The BUC contains elements sensitive to electrostatic discharges (ESD). It is important that the staff
is ground- connected while they are working with them.
1.3.3 Washing
Do not use liquid washing products or aerosols. Only use a damp cloth for cleaning.
Page 6
Rev. 1.0
6
7005STC-O3B Series
DES007565
1.3.4 Water and Humidity
Do not expose the BUC to standing water. Failure to follow this precaution could result in electric
shock and injury to persons.
1.3.5 Installation of the BUC
The BUC describe d in this manual should not be installed in an unstable situation because it may
cause serious injuries to the staff as well as a severe damage to the BUC.
1.3.6 Power Supply
An external power supply is necessary to convert the input AC 230V to +48V DC, and the internal
DC/DC converter within the BUC generates appropriate DC voltages for IF, LO, Up-converter,
SSPA, and DC M&C units.
1.3.7 Equipment Working Conditions
Never perform maintenance or make adjustments to the BUC when the power supply is connected.
1.3.8 Important Safety Information
Read the chapters on Installation and System Operation before attempting to switch on the BUC.
Do not connect the AC INPUT (prime power) port to a power source until all the oth er c onnections
have been made.
Precautions
1. Do not operate the BUC without a cable or a RF load connected to the RF OUTPUT waveguide
port.
2. Never look into the waveguide opening when the BUC is powered on.
Page 7
Rev. 1.0
7
MS 12-PIN
Connector
N-type IF
Connector
(Input)
WR28 RF port
(Output)
2. INTERFACES
2.1 J1 / IF IN
7005STC-O3B Series
DES007565
N-type connector is used for the input port as shown in Fig. 2.
2.2 J2 / RF OUT
WR28 waveguide is used for the output port as shown in Fig. 3.
Figure 2. N-type IF and MS 12-pin connectors for Ka-band 5W BUC
Figure 3. WR28 RF output port for Ka-band 5W BUC
Page 8
Rev. 1.0
8
Connector
Parameter
Description
IF input connector
N-female, panel-mounted
Impedance
50 ohm
10MHz reference input
J2
RF output connector
WR28
DC / M&C(Ethernet
or RS232)
J3-A
Ethernet Tx-
J3-B
Ethernet Tx+
J3-C
Ethernet Rx +
J3-D
Ethernet Rx -
J3-E
J3-F
RS-232 GND
J3-G
RS-232 TxD
J3-H
RS-232 RxD
J3-J
DC Power (+36 to +72V)
J3-K
DC Power return
J3-L
Mute @ High-Z or +5V
J3-M
Mute return (=RS-232 GND)
2.3 J3 / DC, M&C
MS 12-pin connector is used for the DC and M&C port as shown in Fig. 2, and its pin map
and interface are indicated in Table 1 and Fig. 4, respectively.
Table 1 Pin description for IF, RF, M&C connectors
J1
7005STC-O3B Series
DES007565
J3
Panel-mount (MS3112e14-12P)
Figure 4. Physical interface of MS 12-pin connector
Page 9
Rev. 1.0
9
3. TECHNICAL SPECIFICATIONS
3.1 SPECIFICATIONS SHEET
7005STC-O3B Series
DES007565
Page 10
Rev. 1.0
10
3.2 OUTLINE DRAWING
7005STC-O3B Series
DES007565
Figure Figure 5. Mechanical outline for Ka band 5W BUC
Page 11
Rev. 1.0
11
7005STC-O3B Series
4. INSTALLATION
This section of the manual is intended to provide aid in BUC installation.
4.1 UNPACKING
Perform an initial inspection upon receiving the BUC. You are advised to ensure the following:
Check that the shipping container is not opened or damaged.
Have a representative from the shipping company present if you suspect that the
shipment is damaged or tempered with before opening the container.
Check that all items in the packing list are present and undamaged.
If any loss or damage is discovered, contact XMW Inc. or a local representative before
proceeding.
DES007565
The shipping container and packing materials should be retained for possible reshipment.
Accessories for 7005STC-O3B-A or 7005STC-O3B-B are four waveguide adapter fixing screws,
an O-ring for the waveguide adapter.
4.2 INSTALLATION ON ANTENNA
7005STC-O3B-A and 7005STC-O3B-B have two M4 threaded holes at each side of BUC as shown
in Fig. 6 and these holes are used to fix the mounting bracket when used as stand-alone unit.
Please fix proper brackets to four fixing holes on the BUC before mounting the BUC to the antenna.
One of these fixing holes can be used to connect the BUC housing to the earth for grounding.
Fixing holes for mounting brackets
Figure 6. Location of fixing holes on Ka 5W BUC
Page 12
Rev. 1.0
12
7005STC-O3B Series
DES007565
The BUC has body and cover heat sinks with lots of air cooling fins for cooling. Therefore, to achieve
an optimal function of the BUC, it should be mounted upside down so that fins of the body heat sink
are open to fresh air as shown in Fig. 7. Ensure that there are no objects that obstruct a flow of
fresh air into the fins of the body heat sink.
Figure 7. Mounting position of Ka band 5W BUC
4.3 CABLE INSTALLATION
The connections of 7005STC-O3B-A or 7005STC-O3B-B must be done through a waveguide or
coaxial cables. The length of them must be adjusted depending on the installation. An inappropriate
choice of the interface waveguide or cable may result in either a reduction of output power at the
external unit or an excessive distortion of the signal.
Some guidelines to install the interface cables between the internal units (Power supply and
Modem) and the external unit (BUC) are as follows:
a) Make a plan with the minimal route to be followed by the cables. It is recommended
that 2m of additional cable is added for ease of maintenance.
b) Secure the cables at each end of the connection.
c) Ensure that the external connectors are waterproof as well as resistant to other agents.
4.4 WATERTIGHT SEALING UP OF CABLES AND CONNECTORS
The application of moisture-resistant tape over all the connectors is always recommended in every
type of outdoor installations because this ensures an appropriate waterproofing. The application
procedure of this tape is the following:
a) The application of moisture-resistant tape over the connectors is always recommended in
outdoor installations to ensure appropriate waterproofing. The application procedure of this
tape is the following: Ensure that all the connectors are correctly tightened. Cut a piece of
moisture-resistant tape with the desired size and remove the protector plastic of the tape.
b) Centre an end of the tape over the connector you want to protect and wrap tape tightly
and evenly over entire connector.
c) Repeat the steps above for all the connectors
Page 13
Rev. 1.0
13
7005STC-O3B Series
DES007565
5. EQUIPMENT OPERATION
5.1 USER SOFTWARE INSTALLATION
The user software is a Windows based Graphical User Interface (GUI) to monitor and control
the BUC (7005STC-O3B-A). It requires a dedicated LAN port or a PC serial port (COM port) to
communicate with the BUC. If your PC has no serial port, an USB to RS232 adaptor is necessary to
establish the connection (sold separately).
5.1.1 Installation Requirements
The user software installation requires Window XP with .NET Framework 4.0 pre-installed on your
PC. The following list shows the minimum system requirements for installation:
· PC with an available RS-232 serial communication port
· PC with an available RJ-45 LAN communication port
· Microsoft Windows XP with .NET Framework 4.0 installed
· 1000MHz Processor
· RAM of 1024Mbytes
· Free hard disk space of at least 10Mbyte
· Monitor with 1024 x 768 screen resolution
· USB drive
5.1.2 Installation of the User Software
This GUI program is made up of just one executable file, ‘Ka 5W BUC GUI.exe’ but requires
pre- installed .NET 4.0 Framework. If .NET Framework is missing from your system, it can be
installed by running “dotnetfx40.exe”. After successful installation of the .NET 4.0 Framework, run
GUI program.
Page 14
Rev. 1.0
14
7005STC-O3B Series
DES007565
Figure 8. User software installation starting window
Click on NEXT to continue. You can accept the default settings for this
installation.
Figure 9. (1) User software installation proceeding window
Page 15
Rev. 1.0
15
7005STC-O3B Series
DES007565
Figure 9. (2) User software installation proceeding window
Figure 9. (3) User software installation proceeding window
Page 16
Rev. 1.0
16
7005STC-O3B Series
DES007565
Figure 9. (4) User software installation completion
window
Once the user software installation on your PC is completed, BUC GUI icon appears on
Widnows
START Menu and Desktop of your PC.
5.2 EQUIPMENT OPERATION ON USER SOFTWARE
5.2.1 Description of BUC GUI Window
When the BUC GUI icon is clicked, a BUC GUI window like Fig.10 pops up. Brief description of the
BUC GUI is as follows:
Figure 10. BUC GUI window for Ka band 5W BUC
Page 17
Rev. 1.0
17
① Serial Communication setting
You can set up serial communication
parameters. (Usable serial port number, baud
rate: 57600)
② UDP Communication setting
You can set up UDP communication
parameters. IP text box : BUC IP
TX : BUC UDP(Ethernet) Port
RX : Master UDP(Ethernet)
port
③ Gain setting
This button is used to change the gain of the BUC.
④ SSPA On function
This button is used to turn on the SSPA of the BUC.
⑤ SSPA Off function (Mute)
This button is used to turn off the SSPA of the BUC.
⑥ UDP Command
This text box is used to control the BUC with commands via UDP (Ethernet) communication. If
you click command list button(⑨), You can see the command list. (Refer to the serial
Commands list in
5.2.2)
⑦ Serial Command
This text box is used to control the BUC with commands via serial communication. If you click
command list button(⑨), You can see the command list. (Refer to the serial Commands list in
5.2.2)
⑧ DebugMode
This button is used to debug the BUC. It’s not used for operation.
⑨ Command List
This button shows the command list. (Refer to the serial Commands list in 5.2.2)
⑩ BUC Monitoring
This window shows the current status of BUC ou tput power, temperature, LO lock status, over
temperature, over RF power, external mute.
⑪ Status display window
This window shows the command processing result
⑫ Clear
This button is used to clear status display window
⑬ Firmware Version Display
Firmware major version number must match that of GUI. For example if the firmware version
is 2.X, GUI program ver sion should be 2.X.
⑭ GUI Program Version Display.
.
7005STC-O3B Series
DES007565
Page 18
Rev. 1.0
18
Item
Command
Example
Explanation
1
gst
gst
Get BUC status
2
sspaon
sspaon
Turn on SSPA
3
sspaoff
sspaoff
Turn off SSPA
4
sendipwr
sendipwr 192 168 100 3
Write master(PC) ip
5
sendiprd
sendiprd
Read master ip
6
sendportwr
Sendportwr 4001
Write master port
7
sendportrd
sendportrd
Read master port
8
ipwr
ipwr 192 168 100 15
Write BUC ip
9
iprd
iprd
Read BUC ip
10
portwr
portwr 4001
Write BUC port
11
portrd
portrd
Read BUC port
12
gwwr
gwwr 192 168 100 1
Write BUC gateway
13
gwrd
gwrd
Read BUC gateway
14
macwr
macwr 00 11 22 33 44 55
Write BUC MAC address
15
macrd
macrd
Read BUC MAC address
16
smwr
smwr 255 255 255 0
Write subnet mask
17
smrd
smwr
Read subnet mask
5.2.2 Serial Commands List
Table 2. Serial Commands List
7005STC-O3B Series
DES007565
5.2.3 Serial Mode Operation
For serial mode operation, connect a prepared RS232 cable between the MS 12-pin connector on
the BUC an d the PC serial port as shown in Fig. 11. Refer to Table1 and Fig. 4 for RS232
connection.
Figure 11. RS 232 connection between BUC and PC
Page 19
Rev. 1.0
19
7005STC-O3B Series
DES007565
Click BUC GUI icon on your PC and a BUC GUI window as shown in Figure 12 shows up, where
you can monitor and control the BUC. In this case, you can select only usable communication
(COM) port on BUC GUI window for connection.
Figure 12. BUC GUI window for operation
Select a usable COM port and the baud rate of 57,600 and click the open button. If the COM port
is open, BUC GUI will show a serial number (SERIAL NO), and the LED color for SERIAL
changes from red into green and Enable is marked as shown in Figure 13. BUC GUI starts
reading status information of the BUC periodically. And you can send control commands you want
to the BUC by clicking proper tabs such as MAX GAIN or SSPA ON or entering serial commands
into the serial command text box shown in Fig. 13.
Figure 13. BUC GUI window for RS 232 operation
Page 20
Rev. 1.0
20
7005STC-O3B Series
DES007565
5.2.4 Ethernet Mode Operation
For Ethernet mode operation, connect a prepared Ethernet cable between the MS 12-pin
connector on the BUC and the PC Ethernet port as shown in Fig. 14 or Fig. 15. Refer to Table 1
and Fig. 4 for Ethernet connection.
Figure 14. Ethernet connection between BUC
and PC
Figure 15. Ethernet connection between BUC and PC via 10M or 10/100M Hub or Switch
Click BUC GUI icon on your PC and a BUC GUI window like Figure 12 shows up. However, unlike
serial mode connection, parameters for BUC and PC should be set up separately. And Ethernet
parameters setup for BUC should be done on your PC in the serial mode. The setup order for
Ethernet connection is as follows:
A. BU C pa rameters setup for Ethernet co nnection:
Parameters for BUC are sent to BUC when you enter necessary serial Commands into the serial
command text box and click the SEND tab in the red box of Fig. 13. Eight steps below are required to
set up BUC parameters for Ethernet connection.
Step 1. Set up BUC IP
- Serial command: ipwr 192 168 100 15 (Write Command)
- Serial command: iprd (Read Command)
Page 21
Rev. 1.0
21
7005STC-O3B Series
DES007565
Step 2. Set up BUC Port
- Serial command: portwr 4001 (Write Command)
- Serial command: portrd (Read Command)
Step 3. Set up Gateway
- Serial command: gwwr 192 168 100 1 (Write Command)
- Serial command: gwrd (Read Command)
Step 4. Set up Subnet Mask
- Serial command: smwr 255 255 255 0 (Write Command)
- Serial command: smrd (Read Command)
Step 5. Set up Mac address
- Serial command: macwr ff 11 dd 22 1 2 (Write Command)
- Serial command: macrd (Read Command)
Step 6. Set up PC IP
- Serial command: sendipwr 192 168 100 3 (Write Command)
- Serial command: sendiprd (Read Command)
In this step, you have to input IP o f the computer which you’re using.
Step 7. Set up PC Port
- Serial command: sendportwr 4001 (Write Command)
- Serial command: sendportrd (Read Command)
B. PC parameters setup for Ethernet connection:
There are two steps to perform for PC parameters setup for Ethernet connection.
Step 8. Set up PC parameters
The BUC IP, BUC PORT, and PC PORT number should be entered into the Ethernet
parameters boxes on BUC GUI window as shown in Fig. 16.
Step 9. Click OPEN
Page 22
Rev. 1.0
22
7005STC-O3B Series
DES007565
Figure 16. PC parameters entry on BUC GUI window for Ethernet operation
If the Ethernet port is open, BUC GUI will show a serial number (SERIAL NO), and the LED
color for ETHERNET changes from red into green and Enable is marked as shown in Figure
16. BUC GUI starts reading status information of the BUC periodically. And you can send
control commands you want to the BUC by clicking proper tabs such as MAX GAIN or SSPA ON
or entering serial commands into the serial command text box shown in Fig. 13.
5.2.5 BUC Turn-on/off Sequence.
After the user software is installed on your PC, the following sequence can be used to turn on the
BUC.
1) Connect one end of a RF cable with a WR28 waveguide adapter to WR28 RF port on the
BUC and the other end of the RF cable to the antenna or a dummy load.
2) Connect one end of an IF cable to N-type IF connector on the BUC and the other end of the
IF cable to the output of the IF source or modem.
3) Connect one end of a MS 12-wires cable to MS 12-pins connector on the BUC. And
connect two wires out of the other end of the MS 12-wires cable, which are dedicated to
DC power, to a power supply with +48V DC or a level specified in the specification sheet in
Section 3.1, and four wires for Ethernet connection or three wires for RS232 connection
out of the other end of the MS 12-wires cable to the modem or your PC, and two wires for
external Mute function to a separate power supply with +5V on. (Refer to Table 1 and Fig. 4
for connection details)
4) Turn on the power supply to supply +48V to the BUC.
5) Set up the serial mode or Ethernet mode connection according to Section 5.2.3 or 5.2.4.
Page 23
Rev. 1.0
23
7005STC-O3B Series
6) Once your PC or modem is connected with the BUC using either serial or Ethernet
mode, check various BUC status such as Output power, Temperature, LO Lock, Overtemperature, Over-power, and external mute.
7) Turn on the IF power source with a proper power level according to the BUC
specification sheet, which enters the IF input port of the BUC.
8) To turn on the SSPA, make sure that all of LO Lock, Over-temperature, Over-power, and
External Mute states should be green. Then click SSPA ON button on BUC GUI window.
9) Adjust the BUC gain using Gain setting buttons such as MAX GAIN, MIN GAIN, and
specific gain values on the BUC GUI window.
10) If all of LO Lock, Over-temperature, and External Mute states are not green on BUC GUI
window, the SSPA does not turn on even though SSPA ON button is clicked.
During the operation, if one of LO Lock, Over-temperature, and External Mute states becomes
red on BUC GUI window, the SSPA is automatically turned off.
DES007565
11) If you want to turn off the SSPA, just click SSPA MUTE button or or pull out the External
Mute signal wire from the ground.
Page 24
Rev. 1.0
24
7005STC-O3B Series
DES007565
6. MAINTENANCE AND TROUBLE SHOOTING
6.1 MAINTENANCE
Ka band 5W BUC is designed for a minimum of maintenance and does not use fans for cooling.
Instead, it has one heat sinks with lots of air cooling fins on the body of the BUC for cooling.
Therefore, periodic scheduled maintenance is not required. However, make sure that it is mounted
upside down so that fins of the body heat sink are open to fresh air as shown in Fig. 7. And check
periodically that there are no objects that obstruct a flow of fresh air into the fins of the body heat
sink.
6.2 TROUBLE SHOOTING
The BUC GUI window shows various status of the BUC such as LO Lock, Over-temperature, and
External Mute. These states indicate the faults that may arise in the BUC. The BUC is designed to
automatically turn on the SSPA to avoid transmitting unwanted power to the target satellite if one of
LO Lock, Over-temperature, and External Mute states becomes red on BUC GUI window during the
operation.
The following explains two major types of faults and how to troubleshoot them.
A) SSPA is off
1) When LO Lock state became red on the BUC GUI window.
- The internal LOs are out of lock.
Check the power level of 10MHz reference source at the modem side or at the
BUC input side.
Otherwise, since the BUC is faulty, contact Norsat for further support.
2) When Temperature value is out of its normal range (-40 ~ +85
o
C) on the BUC GUI window.
- The BUC is faulty if the BUC is hot
Contact Norsat for further support
- M&C processor is temporally malfunctioning if the BUC is not hot.
Turn off the main power supply of +48V and wait for about 5 minutes, and then turn
on again and check the Over-temperature state on the BUC GUI window.
3) When Over-power became red on the BUC GUI window.
- IF input power is too high
Check the IF input power level.
- Or, the BUC is faulty
Contact Norsat for further support.
Page 25
Rev. 1.0
25
4) When External Mute became red on the BUC GUI window.
- External Mute pin is not connected to ground.
Check the Extern al Mute wire being connected to ground.
- Or, the BUC is faulty
Contact Norsat for further support
B) RF output power is low even if SSPA is on
1) Gain setting on the BUC GUI window is too low
Check gain setting on the BUC GUI.
2) Input IF power is too low to drive the BUC properly
Check the output level of the IF power source.
3) IF cable or connectors has high insertion loss
Check the IF cable or connectors.
7005STC-O3B Series
DES007565
4) RF cable or connector or WR28 waveguide adapter has high insertion loss
Check the RF cable, connector, or WR28 waveguide adapter.
5) One of internal components are faulty
Contact Norsat for further support.
Page 26
Rev. 1.0
26
7005STC-O3B Series
DES007565
7. WARRANTY AND SERVICE INFORMATION
All the equipment (BUC) supplied or manufactured fulfils the following warranty conditions except
when other conditions are specified at the moment of purchasing.
Warranty limit: The seller guarantees that every item supplied by the manufacturer is free of
mistakes or human manipulation. This warranty is not applied to those materials or components
that are not supplied by the manufacturer or those that have been exposed to possible damaging
situations or those that are not manipulated under the security conditions described in the user
manual.
The standard length of the warranty is two(2) years, except if otherwise established at the time of
purchase.
Repair conditions: Items returned will be tested in order to determine the fault in the equipment,
and the best repair procedure. The replacement or return will be established once the manufacturer
has determined the cause of the fault. All the equipment returned is subject to a charge for its
evaluation when the warranty cover is not applicable for any reason or when the client authorize s
the repair out of warranty.
Remember that if a failure in the equipment is not found the client will be the responsible for paying
the cost of testing the item.
Delivery charges: Clients will be responsible for the delivery charges, except if there is a previous
agreement.
Page 27
Rev. 1.0
27
7005STC-O3B Series
DES007565
8. CUSTOMER SERVICE
8.1 Warranty Repair
If the unit fails due to defects in materials or workmanship, XMW Inc. will, at its sole discretion, repair
or replace the defective parts, free of charge, for two (2) years from the date of its shipment from
XMW factory. Note. Warranty does not cover the cost of shipment to and from XMW Inc.
8.2 Exceptions to Warranty
XMW Inc. shall have no liability or obligation to Purchaser with respect to the product subjected to
any of the following:
1. Damage during shipment.
2. Failure caused by products not supplied by XMW Inc. its authorized contractors or agents.
3. Failure caused by operation of the product outside its published electrical or environmental
specifications, or any causes other than ordinary use.
8.3 Other Repairs
Non-warranty and out-of-warranty repair service is available from XMW Inc. The repair service can
be obtained by contacting XMW Inc. A Return Material Authorization (RMA) number must be
obtained.
8.4 Product Return Procedure
For repairs, please contact XMW Inc. to obtain a RMA (Return Material Authorization) number.
The RMA tag will have to be filled in and attached to the unit before shipping it to XMW Inc.
8.5 Contact
Address: XMW Inc.
Jangyoungsil Bldg. #201
Shinildong-ro 105, Daedeok-gu, Daejeon, 306-230, Korea
Tel: (+82) 42-345-0001
Fax: (+82) 42-345-2220
E-mail: support_sales@xmwinc.com
Page 28
Rev. 1.0
28
AC
Alternating Current
BUC
Block Up Converter
DC
Direct Current
GND
Ground
ESD
Electrostatic discharges
IC
Integrated Circuit
IF
Intermediate Frequency
IN
Input
LO
Local Oscillator
M&C
Monitor and Control
OUT
Output
PC
Personal Computer
RF
Radio Frequency
Rx
Reception
SSPA
Solid State Power Amplifier
Tx
Transmission
9. APPENDIX
9.1 ACRONYM
The following acronyms are used in this document:
7005STC-O3B Series
DES007565
Loading...