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TA-1408
User guide
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Nokia G11 Plus, TA-1421, TA-1408, TA-1413, TA-1429 User guide

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Nokia G11 Plus
User Guide
Issue 2022-08-01 en-GB
Nokia G11 Plus User Guide
Table of Contents
1 About this user guide 5
2 Get started 6
Keep your phone up to date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insert the SIM and memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Switch on and set up your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Use the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Protect your phone 13
4 Basics 16
5 Connect with your friends and family 20
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Nokia G11 Plus User Guide
6 Camera 22
7 Internet and connections 23
8 Organise your day 26
9 Maps 28
10 Apps, updates and backups 29
11 Product and safety information 31
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Nokia G11 Plus User Guide
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Nokia G11 Plus User Guide
1 About this user guide
Important: For important information on the safe use of your device and battery,
read “For your safety” and “Product Safety” info in the printed user guide, or at www.nokia.com/support before you take the device into use. To find out how to get started with your new device, read the printed user guide.
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Nokia G11 Plus User Guide
2 Get started

KEEP YOUR PHONE UP TO DATE

Your phone software
Keep your phone up to date and accept available software updates to get new and enhanced features for your phone. Updating the software may also improve your phone’s performance.

KEYS AND PARTS

Your phone
This user guide applies to the following models: TA-1421, TA-1408, TA-1413, TA-1429.
1. Microphone
2. Loudspeaker
3. Flash
4. Camera
5. Fingerprint sensor
6. SIM and memory card slot
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7. Headset connector
8. Front camera
9. Earpiece
10. Volume keys
11. Power/Lock key
12. USB connector
Nokia G11 Plus User Guide
Some of the accessories mentioned in this user guide, such as charger, headset or data cable, may be sold separately.
Parts and connectors, magnetism
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to the volume levels.
Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic stripe cards near the device for extended periods of time, since the cards may be damaged.

INSERT THE SIM AND MEMORY CARDS

Insert the cards
1. Open the SIM card tray: push the tray opener pin into the tray hole and slide the tray out.
2. Put the nano-SIM in the SIM1 slot on the tray with the contact area face down.
3. If you have a dual-SIM phone, put the second SIM in the SIM2 slot.
4. If you have a memory card, put it in the memory card slot.
5. Slide the tray back in.
Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are 2 IMEI codes on the label, you have a dual-SIM phone.
Important: Do not remove the memory card when an app is using it. Doing so may damage the memory card and the device and corrupt data stored on the card.
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Nokia G11 Plus User Guide
Tip: Use a fast microSD memory card (up to 512 GB) from a well-known manufacturer.

CHARGE YOUR PHONE

Charge the battery
1. Plug a compatible charger into a power socket.
2. Connect the cable to your phone.
Your phone supports the USB-C cable. You can also charge your phone from a computer with a USB cable, but it may take longer.
If the battery is completely discharged, it may take several minutes before the charging indicator is displayed.

SWITCH ON AND SET UP YOUR PHONE

Switch on your phone
When you switch your phone on for the first time, your phone guides you to set up your network connections and phone settings.
1. Press and hold the power key.
2. Choose your language and region.
3. Follow the instructions shown on your phone.
Transfer data from your previous phone
You can transfer data from an old phone to your new phone using your Google account.
To back up data on your old phone to your Google account, refer to your old phone’s user guide.
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Nokia G11 Plus User Guide
Restore app settings from your previous Android™ phone
If your previous phone was an Android and you had set it to back up data to your Google account, you can restore your app settings and passwords.
1. Tap Settings > Passwords and accounts > Add account > Google .
2. Select which data you want to restore on your new phone. The sync starts automatically once your phone is connected to the internet.
Switch off your phone
To switch off your phone, press the power key and the volume up key at the same time.
Tip: If you want to switch off your phone by pressing and holding the power key, tap Settings > System > Gestures > Press and hold power button and switch off Hold for Assistant .

USE THE TOUCH SCREEN

Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp
object on the touch screen.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds and slide your finger across the screen.
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Nokia G11 Plus User Guide
Swipe
Place your finger on the screen and slide your finger in the direction you want.
Scroll through a long list or menu
Slide your finger quickly in a flicking motion up or down the screen and lift your finger. To stop the scrolling, tap the screen.
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Nokia G11 Plus User Guide
Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Lock the screen orientation
The screen rotates automatically when you turn the phone 90°.
To lock the screen in portrait mode, swipe down from the top of the screen and tap
Auto-rotate > Off .
Navigate with gestures
To switch on using gesture navigation, tap Settings > System > Gestures >
System navigation > Gesture navigation .
• To see all your apps, swipe up from the bottom of the screen.
• To go to the home screen, swipe up from the bottom of the screen. The app you were in stays open in the background.
• To see which apps you have open, swipe up from the bottom of the screen without releasing your finger until you see the apps, and then release your finger. To switch to another open app, tap the app. To close all the open apps, tap CLEAR ALL .
• To go back to the previous screen you were in, swipe from the right or left edge of the screen. Your phone remembers all the apps and websites you‘ve visited since the last time your screen was locked.
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Nokia G11 Plus User Guide
Navigate with keys
To switch on the navigation keys, tap Settings > System > Gestures > System navigation >
3-button navigation .
• To see all your apps, swipe up from the bottom of the screen.
• To go to the home screen, tap the home key. The app you were in stays open in the background. – To see which apps you have open, tap . To switch to another open app, swipe right and tap the app. To close all the open apps, tap CLEAR ALL . – To go back to the previous screen you were on, tap . Your phone remembers all the apps and websites you‘ve visited since the last time your screen was locked.
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Nokia G11 Plus User Guide
3 Protect your phone

LOCK OR UNLOCK YOUR PHONE

Lock your phone
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen.
To lock your keys and screen, press the power key.
Unlock the keys and screen
Press the power key and swipe up across the screen. If asked, provide additional credentials.

PROTECT YOUR PHONE WITH A SCREEN LOCK

You can set your phone to require authentication when unlocking the screen.
Set a screen lock
1. Tap Settings > Security > Screen lock .
2. Choose the type of lock and follow the instructions on your phone.

PROTECT YOUR PHONE WITH YOUR FINGERPRINT

Add a fingerprint
1. Tap Settings > Security > Fingerprint .
2. Select which backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone.
Unlock your phone with your finger
Place your registered finger on the sensor.
If there is a fingerprint sensor error, and you cannot use alternative sign-in methods to recover or reset the phone in any way, your phone will require service by authorised personnel. Additional charges may apply and all the personal data on your phone may be deleted. For more information, contact the nearest care point for your phone or your phone dealer.
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Nokia G11 Plus User Guide

PROTECT YOUR PHONE WITH YOUR FACE

Set up face authentication
1. Tap Settings > Security > Face unlock .
2. Select the backup unlocking methods you want to use for the lock screen and follow the instructions shown on your phone.
Keep your eyes open and make sure your face is fully visible and not covered by any object, such as a hat or sunglasses.
Note: Using your face to unlock your phone is less secure than using a fingerprint, pattern or password. Your phone may be unlocked by someone or something with similar appearance. Face unlock may not work properly in backlight or too dark or bright environment.
Unlock your phone with your face
To unlock your phone, just turn your screen on and look at the front camera.
If there is a facial recognition error and you cannot use alternative sign-in methods to recover or reset the phone in any way, your phone will require service. Additional charges may apply and all the personal data on your phone may be deleted. For more info, contact the nearest authorised service facility for your phone, or your phone dealer.

FIND YOUR LOST PHONE

Locate or lock your phone
If you lose your phone, you may be able to find, lock or erase it remotely if you have signed in to a Google Account. Find My Device is on by default for phones associated with a Google Account.
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Nokia G11 Plus User Guide
To use Find My Device, your lost phone must be:
• Turned on
• Signed in to a Google Account
• Connected to mobile data or Wi-Fi
• Visible on Google Play
• Location turned on
• Find My Device turned on
When Find My Device connects with your phone, you see the phone’s location and the phone gets a notification.
1. Open android.com/find on a computer, tablet or phone connected to the Internet and sign in to your Google Account.
2. If you have more than one phone, click the lost phone at the top of the screen.
3. On the map, see about where the phone is. The location is approximate and may not be accurate.
If your device can’t be found, Find My Device will show its last known location, if available. To lock or erase your phone, follow the instructions on the website.
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4 Basics

PERSONALISE YOUR PHONE

Change your wallpaper
Tap Settings > Wallpaper and style .
Change your phone ringtone
Tap Settings > Sound > Phone ringtone SIM1 or Phone ringtone SIM2 , and select the tone.
Change your message notification sound
Tap Settings > Sound > Default notification sound .

NOTIFICATIONS

Use the notification panel
When you receive new notifications, such as messages or missed calls, icons appear at the top of the screen.
To see more information about the notifications, swipe down from the top of the screen. To close the view, swipe up on the screen.
To change the notification settings of an app, tap Settings > Notifications > App settings >
Most recent > All apps and switch the app’s notifications on or off.
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Nokia G11 Plus User Guide
Use the quick access items
To activate features, tap the corresponding quick access item on the notification panel. To see more items, drag the menu down. To rearrange or add new items, tap , tap and hold an item, then drag it to another location.

CONTROL VOLUME

Change the volume
If you have trouble hearing your phone ringing in noisy environments or calls are too loud, you can change the volume to your liking by using the volume keys on the side of your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to the volume levels.
Change the volume for media and apps
1. Press a volume key to see the volume level bar.
2. Tap .
3. Drag the slider on the volume level bars left or right.
4. Tap DONE .
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Nokia G11 Plus User Guide
Set the phone to silent
1. Press a volume key.
2. Tap .
3. Tap to set your phone to vibrate only or tap to set it to silent.

AUTOMATIC TEXT CORRECTION

Use keyboard word suggestions
Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions may not be available in all languages.
When you start writing a word, your phone suggests possible words. When the word you want is shown in the suggestion bar, select the word. To see more suggestions, tap and hold the suggestion.
Tip: If the suggested word is marked in bold, your phone will automatically use it to replace the word you wrote. If the word is wrong, tap and hold it to see a few other suggestions. If you do not want the keyboard to suggest words while typing, switch off the text corrections. Tap Settings > System > Languages & input > On-screen keyboard . Select the keyboard you normally use. Tap Text correction and switch off the text correction methods you do not want to use.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
Switch spell checker off
Tap Settings > System > Languages and input > Spell checker , then switch
Use spell checker off.

BATTERY LIFE

Extend battery life
To save power:
1. Always charge the battery fully.
2. Mute unnecessary sounds, such as touch sounds. Tap Settings > Sound , then
select which sounds to keep.
3. Use wired headphones, rather than the loudspeaker.
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Nokia G11 Plus User Guide
4. Set the phone screen to switch off after a short time. Tap Settings > Display >
Screen timeout and select the time.
5. Tap Settings > Display >
Brightness level . To adjust the brightness, drag the brightness level slider. Make sure that
Adaptive brightness is switched off.
6. Stop apps from running in the background.
7. Use location services selectively: switch location services off when you don’t need them. Tap Settings > Location and switch off Use location .

ACCESSIBILITY

8. Use network connections selectively: Switch Bluetooth on only when needed. Use a Wi-Fi connection to connect to the internet, rather than a mobile data connection. Stop your phone scanning for available wireless networks. Tap Settings > Network and internet > Internet , then switch off Wi-Fi . If you’re listening to music or otherwise using your phone but don’t want to make or receive calls, switch the flight mode on. Tap Settings > Network and internet , then switch on Flight mode . Flight mode closes connections to the mobile network and switches your device’s wireless features off.
Make the text on the screen larger
1. Tap Settings > Accessibility > Text and display .
2. Tap Font size , then tap the font size slider until the text size is to your liking.
Make the items on the screen larger
1. Tap Settings > Accessibility > Text and display .
2. Tap Display size , then tap the display size slider until the size is to your liking.
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Nokia G11 Plus User Guide
5 Connect with your friends and family

CALLS

Make a call
1. Tap .
2. Tap and type in a number or tap and select a contact you want to call.
3. Tap .
Answer a call
If your phone rings when the screen is unlocked, tap ANSWER . If your phone rings when the screen is locked, swipe up to answer.
Reject a call
If your phone rings when the screen is unlocked, tap REJECT . If your phone rings when the screen is locked, swipe down to reject the call.

CONTACTS

Add a contact
1. Tap Contacts > + .
2. Fill in the information.
3. Tap Save .
Save a contact from call history
1. Tap > to see your call history.
2. Tap the number you want to save.
3. Tap Add contact . If this is a new contact, type in the contact information, and tap Save . If this contact is already in your contacts list, tap Add to existing , select the contact, then tap
Save .

SEND MESSAGES

Send a message
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Nokia G11 Plus User Guide
1. Tap Messages .
2. Tap Start chat .
3. To add a recipient, tap , type in their number, and then tap . To add a recipient from your contacts list, start typing their name and then tap the
contact.
4. To add more recipients, tap . After
selecting all the recipients, tap Next .
5. Write your message in the text box.
6. Tap .

EMAIL

You can send mail with your phone when you’re on the go.
Add an email account
When you use the Gmail app for the first time, you are asked to set up your email account.
1. Tap Gmail .
2. You can select the address connected with your Google account or tap
Add an email address .
3. After adding all the accounts, tap TAKE ME TO GMAIL .
Send email
1. Tap Gmail .
2. Tap .
3. In the To box, type in an address, or tap
> Add from Contacts .
4. Enter the message subject and the email.
5. Tap .
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Nokia G11 Plus User Guide
6 Camera

CAMERA BASICS

Take a photo
Shoot sharp, vibrant photos – capture the best moments in your photo album.
1. Tap Camera .
2. Take aim and focus.
3. Tap .
Take a selfie
1. Tap Camera > to switch to the front camera.
2. Tap .
Record a video
1. Tap Camera .
2. To switch to the video recording mode, tap
Video .
3. Tap to start recording.
4. To stop recording, tap .
5. To go back to camera mode, tap Photo .

YOUR PHOTOS AND VIDEOS

View photos and videos on your phone
Tap Photos .
Share your photos and videos
1. Tap Photos , tap the photo you want to share and tap .
2. Select how you want to share the photo or video.
Copy your photos and videos to your computer
Connect your phone to your computer with a compatible USB cable. Use your computer’s file manager to copy or move your photos and videos to the computer.
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Nokia G11 Plus User Guide
7 Internet and connections

ACTIVATE WI-FI

Switch on Wi-Fi
1. Tap Settings > Network and internet > Internet .
2. Switch Wi-Fi on.
3. Select the network you want to use.
Your Wi-Fi connection is active when is shown at the top of the screen. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.

BROWSE THE INTERNET

Search the web
1. Tap Chrome .
2. Write a search word or a web address to the search field.
3. Tap , or select from the proposed matches.
Tip: If your network service provider doesn‘t charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet.
Use your phone to connect your computer to the internet
Use your mobile data connection to access the Internet with your laptop or other device.
1. Tap Settings > Network & Internet > Hotspot & tethering .
2. Switch on Wi-Fi hotspot to share your mobile data connection over Wi-Fi, USB tethering to use a USB connection, Bluetooth tethering to use Bluetooth or Ethernet tethering to use a USB Ethernet cable connection.
The other device uses data from your data plan, which may result in data traffic costs. For information on availability and costs, contact your network service provider.
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Nokia G11 Plus User Guide

BLUETOOTH®

Connect to a Bluetooth device
1. Tap Settings > Connected devices >
Connection preferences > Bluetooth .
2. Switch Use Bluetooth on.
3. Make sure that the other device is switched on. You may need to start the pairing process from the other device. For details, see the user guide for the other
Since devices with Bluetooth wireless technology communicate using radio waves, they do not need to be in direct line-of-sight. Bluetooth devices must, however, be within 10 metres (33 feet) of each other, although the connection may be subject to interference from obstructions such as walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect your phone only if the Bluetooth settings view is open.
Do not pair with or accept connection requests from unknown devices. This helps to protect your phone from harmful content.
device.
4. Tap Pair new device and tap the device you want to pair with from the list of discovered Bluetooth devices.
5. You may need to enter a passcode. For details, see the user guide for the other device.
Share your content using Bluetooth
If you want to share your photos or other content with a friend, send them to your friend’s phone using Bluetooth.
You can use more than one Bluetooth connection at a time. For example, while using a Bluetooth headset, you can still send things to another phone.
1. Tap Settings > Connected devices > Connection preferences > Bluetooth .
2. Make sure Bluetooth is switched on for
both phones and the phones are visible to each other.
3. Go to the content you want to send and
The passcode is only used when you connect to something for the first time.
Remove a pairing
tap > Bluetooth .
4. On the list of found Bluetooth devices, tap your friend’s phone.
5. If the other phone needs a passcode, enter or accept the passcode and tap Pair. Pair .
If you no longer have the device that you paired your phone with, you can remove the pairing.
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Nokia G11 Plus User Guide
1. Tap Settings > Connected devices > Previously connected devices .
2. Tap next to a device name.
3. Tap FORGET .
VPN
You may need a Virtual Private Network (VPN) connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes.
Contact your company IT administrator for details of your VPN configuration or check your VPN service’s website for additional information.
Use a secure VPN connection
1. Tap Settings > Network and internet > VPN .
2. To add a VPN profile, tap .
3. Type in the profile info as instructed by your company IT administrator or VPN service.
Edit a VPN profile
1. Tap next to a profile name.
2. Change the information as required.
Delete a VPN profile
1. Tap next to a profile name.
2. Tap FORGET .
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Nokia G11 Plus User Guide
8 Organise your day

DATE AND TIME

Set date and time
Tap Settings > System > Date & time .
Update the time and date automatically
You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or service provider.
1. Tap Settings > System > Date and time .
2. Switch on Set time automatically .
3. Switch on Set time zone automatically .
Change the clock to the 24-hour format
Tap Settings > System > Date & time , and switch Use 24-hour format on.

ALARM CLOCK

Set an alarm
1. Tap Clock > Alarm .
2. To add an alarm, tap .
3. Select the hour and the minutes, and tap OK .
4. To set the alarm to repeat on specific days, tap Repeat and highlight the corresponding weekdays.
Switch an alarm off
When the alarm sounds, swipe the alarm right.
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Nokia G11 Plus User Guide

CALENDAR

Select the calendar type
Tap Calendar > and select what type of calendar you want to see.
If you have signed into an account, such as your Google account, your calendar is shown on the phone.
Add an event
1. Tap Calendar > .
2. Add the required details.
3. To make the event repeat on certain days, tap Does not repeat , and select how
Tip: To edit an event, tap the event and and edit the details.
Delete an appointment
1. Tap the event.
2. Tap > Delete .
often the event should repeat.
4. To set a reminder, tap Add notification and set the time.
5. Tap Save .
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Nokia G11 Plus User Guide
9 Maps

FIND PLACES AND GET DIRECTIONS

Find a spot
Google Maps helps you find specific locations and businesses.
1. Tap Maps .
2. Enter search words, such as a street address or place name, in the search bar.
3. Select an item from the list of proposed matches as you write or tap to search.
The location is shown on the map. If no search results are found, make sure the spelling of your search words is correct.
See your current location
Tap Maps > .
Get directions to a place
1. Tap Maps and enter your destination in the search bar.
2. Tap Directions . The highlighted icon shows the mode of transportation, for example . To
change the mode, select the new mode under the search bar.
3. If you don’t want the starting point to be your current location, tap Your location and search for a new starting point.
4. Tap Start to start the navigation.
The route is shown on the map, along with an estimate of how long it should take to get there. To see detailed directions, tap Steps .
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Nokia G11 Plus User Guide
10 Apps, updates and backups

GET APPS FROM GOOGLE PLAY

Add a payment method
To use Google Play services, you need to have a Google account added to your phone. Charges may apply to some of the content available in Google Play. To add a payment method, tap
Play Store , tap your Google logo in the search field, then tap Payments and subscriptions . Always make sure that you have permission from the payment method owner when buying content from Google Play.
Download apps
1. Tap Play Store .
2. Tap the search bar to look for apps, or select apps from your recommendations.
3. In the app description, tap Install to download and install the app.
To see your apps, go to the home screen and swipe up from the bottom of the screen.

UPDATE YOUR PHONE SOFTWARE

Install available updates
Tap Settings > System > System update > Check for update to check if updates are available.
When your phone notifies you that an update is available, just follow the instructions shown on the screen. If your phone is low on memory, you may need to move your photos and other things to the memory card.
Before starting the update, connect a charger or make sure that the device battery has enough power, then connect to Wi-Fi, as the update packages may use up a lot of mobile data.

BACK UP YOUR DATA

To ensure your data is safe, use the backup feature in your phone. Your device data (such as Wi-Fi passwords and call history) and app data (such as settings and files stored by apps) will be backed up remotely.
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Nokia G11 Plus User Guide
Switch on automatic backup
Tap Settings > System > Backup , and switch backup on.

RESTORE ORIGINAL SETTINGS AND REMOVE PRIVATE CONTENT FROM YOUR PHONE

Reset your phone
1. Tap Settings > System > Reset options > Erase all data (factory reset) .
2. Follow the instructions shown on your phone.
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Nokia G11 Plus User Guide
11 Product and safety information

FOR YOUR SAFETY

Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further information, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile device use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
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AUTHORISED SERVICE
Only authorised personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by HMD Global Oy for use with this device. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
If your device is water-resistant, see its IP rating in the device’s technical specifications for more detailed guidance.
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GLASS PARTS
The device and/or its screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by authorised service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body. The specific maximum SAR values can be found in the Certification Information (SAR) section of this user guide. For more information, see the Certification Information (SAR) section of this user guide or go to www.sar-tick.com.
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NETWORK SERVICES AND COSTS

Using some features and services, or downloading content, including free items, requires a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features.
Important: 4G/LTE might not be supported by your network service provider or by the service provider you are using when travelling. In these cases, you may not be able to make or receive calls, send or receive messages, or use mobile data connections. Tomake sure your device works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, on the home screen, tap
Settings > Network & Internet > SIMs and switch Preferred network type to 3G .
Note: Using Wi-Fi may be restricted in some countries. For example, in the EU, youareonly allowed to use 5150‑5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15‑5.25 GHz Wi-Fi indoors. For more information, contact your local authorities. For more information, contact your network service provider.

EMERGENCY CALLS

Important: Connections cannot be guaranteed in all conditions. Never rely solely on any
wireless phone for essential communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
On the home screen, tap .
1. Type in the official emergency number for your present location. Emergency call numbers vary by location.
2. Tap .
3. Give the necessary information as accurately as possible. Do not end the call until given permission to do so.
You may also need to do the following:
• Put a SIM card in the phone. If you don’t have a SIM card, on the lock screen, tap Emergency call .
• If your phone asks for a PIN code, tap Emergency call .
• Switch the call restrictions off in your phone, such as call barring, fixed dialling or closed
user group.
• If the mobile network is not available, you may also try making an internet call if you can
access the internet.
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TAKE CARE OF YOUR DEVICE

Handle your device, battery, charger, and accessories with care. The following suggestions help you keep your device operational.
• Keep the device dry. Precipitation,
humidity, and all types of liquid or moisture can contain minerals that corrode electronic circuits.
• Do not use or store the device in dusty or
dirty areas.
• Do not store the device in high
temperatures. High temperatures may damage the device or battery.
• Do not store the device in cold
temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it.
• Do not open the device other than as
instructed in the user guide.
During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, dim display during a video call, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorised service facility.
• Unauthorised modifications may damage the device and violate regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important information.

RECYCLE

Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled waste disposal and promote the recycling of materials. Electrical and electronic products contain a lot of valuable materials, including metals (such as copper, aluminium, steel, and magnesium) and precious metals (such as gold, silver, and palladium). All materials in the device can be recovered as materials and energy.
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Nokia G11 Plus User Guide

CROSSED-OUT WHEELIE BIN SYMBOL

Crossed-out wheelie bin symbol
The crossed-out wheelie bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to a separate collection point at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For information on your nearest recycling point, check with your local waste authority.

BATTERY AND CHARGER INFORMATION

Battery and charger information
To check if your phone has a removable or non-removable battery, see the Get started guide.
Devices with a removable battery Only use your device with its original rechargeable battery. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.
Devices with a non-removable battery Do not attempt to remove the battery, as you may damage the device. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, take the device to the nearest authorised service facility to have the battery replaced.
Charge your device with a compatible charger. Charger plug type may vary. Charging time can vary depending on device capability.
Battery and charger safety information
Once your device is fully charged, unplug the charger from the device and electrical outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a fully charged battery will lose its charge over time.
Extreme temperatures reduce the capacity and lifetime of the battery. Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. A device with a hot or cold battery may not work temporarily. Note that the battery may drain quickly in cold
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Nokia G11 Plus User Guide
temperatures and lose enough power to switch off the phone within minutes. When you are outdoors in cold temperatures, keep your phone warm.
Obey local regulations. Recycle when possible. Do not dispose as household waste.
Do not expose the battery to extremely low air pressure or extremely high temperature, such as disposing of it in a fire, as that may cause the battery to explode or leak flammable liquid or gas.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only. Improper use of, or use of unapproved or incompatible, batteries or chargers may present a risk of fire, explosion, or other hazards, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service centre or your local phone shop before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm. When charger is not included in the sales pack, charge your device using the data cable (included) and a USB power adaptor (may be sold separately). You can charge your device with third-party cables and power adaptors that are compliant with USB 2.0 or later and with applicable country regulations and international and regional safety standards. Other adaptors may not meet applicable safety standards, and charging with such adaptors could pose a risk of property loss or personal injury.
To unplug a charger or an accessory, hold and pull the plug, not the cord.
Additionally, the following applies if your device has a removable battery:
• Always switch the device off and unplug the charger before removing the battery.
• Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the battery or the other object.

SMALL CHILDREN

Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.

MEDICAL DEVICES

Operation of radio transmitting equipment, including wireless phones, may interfere with the function of inadequately shielded medical devices. Consult a physician or the medical device’s manufacturer to determine if it is adequately shielded from external radio energy.
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Nokia G11 Plus User Guide

IMPLANTED MEDICAL DEVICES

To avoid potential interference, manufacturers of implanted medical devices (such as cardiac pacemakers, insulin pumps and neurostimulators) recommend a minimum separation of 15.3 centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should:
• Always keep the wireless device more than 6 inches (15.3 centimetres) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear
If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.
opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that interference is taking place.
• Follow the manufacturer’s directions for the implanted medical device.

HEARING

Warning: When you use the headset, your ability to hear outside sounds may be affected. Do
not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.

PROTECT YOUR DEVICE FROM HARMFUL CONTENT

Your device may be exposed to viruses and other harmful content. Take the following precautions:
• Be cautious when opening messages. They may contain malicious software or otherwise be harmful to your device or computer.
• Be cautious when accepting connectivity requests, browsing the internet, or downloading content. Do not accept Bluetooth connections from sources you do not trust.
• Only install and use services and software from sources that you trust and that offer adequate security and protection.
• Install antivirus and other security software on your device and any connected computer. Only use one antivirus app at a time. Using more may affect performance and operation of the device and/or computer.
• If you access preinstalled bookmarks and links to third-party internet sites, take the appropriate precautions. HMD Global does not endorse or assume liability for such sites.
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Nokia G11 Plus User Guide

VEHICLES

Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more information, check with the manufacturer of your vehicle or its equipment. Only authorised personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or accessories in the air bag deployment area.

POTENTIALLY EXPLOSIVE ENVIRONMENTS

Switch your device off in potentially explosive environments, such as near petrol pumps. Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas with fuel, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive environment may not be clearly marked. These are usually areas where you are advised to switch your engine off, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles. Check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be safely used in their vicinity.

CERTIFICATION INFORMATION (SAR)

This mobile device meets guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields), recommended by international guidelines from the independent scientific organisation ICNIRP. These guidelines incorporate substantial safety margins that are intended to assure the protection of all persons regardless of age and health. The exposure guidelines are based on the Specific Absorption Rate (SAR), which is an expression of the amount of radio frequency (RF) power deposited in the head or body when the device is transmitting. The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10 grams of tissue.
SAR tests are carried out with the device in standard operating positions, transmitting at its highest certified power level, in all its frequency bands.
Please refer to www.nokia.com/phones/sar for the maximum SAR value of the device.
This device meets RF exposure guidelines when used against the head or when positioned at least ⅝ inches (1.5 centimetres) away from the body. When the device is kept in a carry case, belt clip, or other form of device holder during use, the holder should not contain metal and should provide at least the above-stated separation distance from the body.
To send data or messages, a good connection to the network is needed. Sending may be delayed until such a connection is available. Follow the separation distance instructions until sending is finished.
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Nokia G11 Plus User Guide
During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value. Component and design changes may occur over time and some changes could affect SAR values.
For more information, go to www.sar-tick.com. Note that mobile devices may be transmitting even if you are not making a voice call.
The World Health Organisation (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices. If you are interested in reducing your exposure, they recommend you limit your usage or use a hands-free kit to keep the device away from your head and body. For more information and explanations and discussions on RF exposure, go to the WHO website at www.who.int/peh-emf/en.

ABOUT DIGITAL RIGHTS MANAGEMENT

When using this device, obey all laws and respect the local customs, privacy, and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring photos, music, and other content.

COPYRIGHTS AND OTHER NOTICES

Copyrights and other notices
The availability of some products, features, applications and services described in this guide may vary by region and require activation, sign up, network and/or internet connectivity and an appropriate service plan. For more information, contact your dealer or your service provider. This device may contain commodities, technology, or software subject to export laws and regulations from the USA and other countries. Diversion contrary to law is prohibited.
The contents of this document are provided ”as is”. Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability, or contents of this document. HMD Global reserves the right to revise this document or withdraw it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall HMD Global or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential, or indirect damages howsoever caused.
Reproduction, transfer, or distribution of part or all of the contents in this document in any form without the prior written permission of HMD Global is prohibited. HMD Global operates a policy of continuous development. HMD Global reserves the right to make changes and improvements to any of the products described in this document without prior notice.
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Nokia G11 Plus User Guide
HMD Global does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is.
Downloading of maps, games, music, and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission. The availability of particular products, services, and features may vary by region. Please check with your local dealer for further details and availability of language options.
Certain features, functionality, and product specifications may be network dependent and subject to additional terms, conditions, and charges.
All specifications, features, and other product information provided are subject to change without notice.
The HMD Global Privacy Policy, available at [http://www.nokia.com/phones/privacy] (http://www.nokia.com/phones/privacy), applies to your use of the device.
HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a registered trademark of the Nokia Corporation.
Android, Google and other related marks and logos are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by HMD Global is under license.
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