Nokia Asha 500 Dual SIM RM 934, Asha 500 RM-973, Asha 500, RM 934, RM-972 Service Manual

Check the repair

policy before

performing any

mechanical repair

on Service Level

1&2!

Service Manual for L1 andL

2

Nokia Asha 500 Dual SIM

RM-934, RM-97

2

Nokia Asha 500

RM-973

Key features

z

2.8" QVGA Display

z

Capacitive touch screen and back key

z

2 MP Camera

z

Wi-Fi support

z

Micro SD card support up to 32 GB

Version 1.0

Exploded view Disassembly steps Assembly hints

Solder components Service devices Product controls and interfaces

Service concept

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

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Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Exploded view

EARPIECE GASKET

I0004

RELEASE BUTTON

I0022

A-COVER

I0001

EARPIECE

I0003

DISPLAY

I0014

LIGHT SWAP PWB

I0008

CAMERA

I0006

D-COVER

I0020

BT ANTENNA

I0018

SIM LID

I0019

TYPE LABEL

I0013

TOUCH IC GASKET

I0007

TOUCH PANEL
I0002

DISPLAY CONDUCTIVE
ADHESIVE
I0012

TOUCH WINDOW
PROTECTIVE TAPE
I0005

IHF SPEAKER
I0015

SPEAKER MESH
I0017

SPEAKER BOTTOM GASKET
I0016

GSM ANTENNA MODULE
I0021

B-COVER
I0024

BB SHIELDING LID
I0009

RF SHIELDING LID
I0010

WLAN SHIELDING LID
I0011

SCREW TORX+ SIZE 6

M1.6 x 4.3

I0023

LIGHT SWAP PACKAGE

(I0006 - I0013)

2

D-COVER ASSEMBLY

(I0016 - I0020)

3

A-COVER ASSEMBLY

(I0001 - I0005)

1

Only available
as assembly

Not reuseable
after removal

Repair/swap
only in level 3

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM- 934 RM -972 (Dual SIM), RM -973 (Single SIM)
Version 1.0

Disassembly steps

1) For disassembling you need the Nokia Standard toolkit version 2. You will also need the camera
removal tool SS-276.

2) Protect the TOUCH PANEL with protective film.

3) Push from the RELEASE BUTTON to release the B-COVER.

4) Remove the B-COVER.

5) Unscrew the four Torx+ size 6 screws in the order shown.

6) Start releasing the D-COVER from the top left corner with the SRT-6 to detach the two shown clips.

7) Then release the other clip on the left side of the device.

8) Then release the two clips on the right side of the device

9) Remove the D-COVER.

10) Open the DISPLAY connector. Be careful not to damage the connector or any components nearby.

11) To remove the ENGINE BOARD, first release the shown clip with the SRT-6.

12) Then release the other shown clip with the SRT-6.

13) Remove the ENGINE BOARD.

14) Protect the DISPLAY with protective film.

15) Release the DISPLAY by carefully sliding the SS-93 under it to detach the adhesive.

16) Remove the DISPLAY.

17) Release one corner of the TOUCH IC GASKET with the dental tool and remove it with tweezers. Be
careful not to injure yourself or damage the ENGINE BOARD with the sharp end of the dental tool. Do not
use the TOUCH IC GASKET again. Disard it.

18) Peel off the two DISPLAY CONDUCTIVE ADHESIVES with the SS-93. Do not use them again. Discard
them.

19) Use the SS-276 to remove the CAMERA. Push the SS-276 to the CAMERA socket and hold down the
button on top of the SS-276.

20) Pull up the CAMERA.

21) Use the SS-93 to release the IHF SPEAKER. Remove the IHF SPEAKER with tweezers.

22) Remove and discard the SPEAKER BOTTOM GASKET with the dental tool.

23) Use the SS-93 to release the hook holding the ANTENNA MODULE.

24) Push up to release the ANTENNA MODULE as shown with the SRT-6. Remove the ANTENNA MODULE.

25) Release the RELEASE BUTTON with the SRT-6 and remove it.

26) Release one corner of the SPEAKER MESH with the dental tool and peel it off with tweezrs. Do not use
the SPEAKER MESH again. DIscard it.

27) Protect the other side of the TOUCH PANEL with protective film.

28) Release the EARPIECE with the dental tool and remove it with weezers. Do not use the EARPIECE
again. Discard it.

29) Remove and discard the EARPIECE GASKET.

30) The Nokia Asha 500 disassembly procedure is complete.

-END OF DISASSEMBLY-

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM- 934 RM -972 (Dual SIM), RM -973 (Single SIM)
Version 1.0

Assembly hints

1) Fasten the four Torx+ size 6 screws in the order shown to the torque of 20 Ncm.

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Solder components

J7402S1002S1000

J7400J7401

GSM Ant

gnd spring

Power/Lock

switch

Volume -

switch

Volume +

switch

GSM Ant

spring

GSM Ant

gnd spring

TOP

BOTTOM

©2013 Nokia | Confidential | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Service devices

AC-20 Travel charger BL-4U Battery SS-276 Camera removal tool

Nokia Standard Toolkit (v2)

For more information, refer to the Service

Bulletin (SB-011) on Nokia Online. Supplier or

manufacturer contacts for tool re-order can

be found in “Recommended service

equipment” document on Nokia Online.

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Product controls and interfaces

8 — Volume/Zoom up

7 — Camera

6 — Microphone

5 — Back key

4 — Touch screen

3 — Earpiece

2 — 3.5 mm AHJ connector

1 — Micro-USB connector

9 — Volume/Zoom down

10 — Lock/Power key

12 — BT/WLAN Antenna area

14 — Main antenna area

13 — Loudspeaker

11 — Back cover release button

2

4

5

1

3

8

9

10

11

6

14

12

13

7

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Service concept

Flashing concept

Transceiver

Service

software

CA-101

Care Dummy Battery
with power supply
via Nokia charger
or product
specific battery

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2

Nokia Asha 500 Dual SIM, Nokia Asha 500

RM-934 RM-972 (Dual SIM), RM-973 (Single SIM)
Version 1.0

Version histor

y

Version Date Description

1.0 27.11.2013 First published version

©2013 Nokia | Nokia Internal Use only | All Rights Reserved.