
Service Manual for L1 and L2
Nokia Lumia 820
RM-824, RM-825
Key features
Windows Phone 8
1.5 GHz dual-core processor (Qualcomm Snapdragon S4)
8 GB internal flash memory, MicroSD card slot
EGSM, WCDMA HSPA and 4G LTE
Near Field Communication (NFC) technology
Wireless charging (Qi standard) available with an accessory
(Wireless Charging Shell for Lumia 820)
Version 1.0
Exploded view Disassembly steps Assembly hints
Check the repair
policy before
performing any
mechanical repair
on Service Level
1&2!
More More More
Solder components Service devices Product controls and interfaces
More More More
Service concept Phone reset
More More
©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2
Nokia Lumia 820
RM-824, RM-825
Version 1.0
A-COVER ASSEMBLY
(I0001 - I0002)
Exploded view
A-COVER
I0002
EARPIECE
I0003
DISPLAY
2
DISPLAY SUPPORT ASSEMBLY
(I0004)
3
LIGHT SWAP PACKAGE
(I0005 - I0006)
4
LIGHT SWAP PWB
I0005
TOUCH WINDOW
I0001
HEAT SPREADER
I0004
CHASSIS ASSEMBLY
(I0007 - I0012)
5
SCREW TORX+ SIZE 4
v1.0
SIDE KEY FLEX
I0010
AV FLEX
I0009
CHASSIS
I0011
LED FLASH
I0014
CAMERA
I0022
CAMERA DECO
I0013
RF1.0 x 3.5
I0017
CAMERA KEY
I0019
VOLUME KEYS
I0018
NFC ANTENNA
I0021
Only available
as assembly
IHF SPEAKER
I0007
IHF ADHESIVE
I0008
ANTENNA
I0012
TYPE LABEL
I0006
SCREW TORX+ SIZE 4
M1.0 X 4.8
I0015
SCREW TORX+ SIZE 4
RF1.4 X 4.8
I0016
BATTERY COVER ASSEMBLY
Not reuseable
after removal
(I0018 - I0021)
BATTERY COVER
I0020
Repair/swap
only in level 3
6
©2012 Nokia | Nokia Internal Use only | All Rights Reserved.

Service Manual Level 1 and 2
Nokia Lumia 820
RM- 824, RM-825
Version 1.0
Disassembly steps
For disassembling you need the Nokia Standard toolkit version 2. You will also need the camera removal
tool SS-210. If the device is brought to service due to problems with NFC or wireless charging, please
collect the BATTERY COVER as well.
Before starting the disassembly, make sure that the device is powered off. Protect the TOUCH WINDOW
with protective film.

Start releasing the BATTERY COVER by pushing down the top right corner.
Then release the top left corner so that the main body comes out of the BATTERY COVER ASSEMBLY.

Lift up the main body from the bottom end.
The BATTERY COVER can now be separated from the main body.

Unscrew the three TORX+ size 4 screws in the order shown. Do not use them again. Discard them.
Unscrew the four TORX+ size 4 screws in the order shown.

Unscrew the four TORX+ size 4 screws in the order shown.
Lift up and remove the CHASSIS ASSEMBLY.

Remove the CAMERA by using the camera removal tool SS-210. First place the SS-210 on top of the
CAMERA. Press down carefully the black plastic parts of the SS-210. And then press down the metal
sheets until the camera retaining clips are released.
Grab the sides of the SS-210 and lift up to remove the CAMERA.

Open the TOUCH CONNECTOR with the SS-93. Be careful not to damage the connector or any nearby
components.
Use the SS-93 to open the DISPLAY CONNECTOR. Be careful not to damage the connector or any nearby
components.

The ENGINE BOARD can now be lifted up.
Use the SS-93 to lever out the IHF SPEAKER.