Nokia 3230, RM-51 Service Manual

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nokia

3230

RM-51

Transceiver characteristics:

• 1.3 megapixel camera

• XHTML browser

• 65,536-color screen

• Push to Talk with dedicated key

• Expandable memory (32 MB RS MMC card included)

• New multiplayer games over Bluetooth wireless technology

• Infrared

• Instant messaging

• Multimedia messaging

• Customizable color themes

• Tri-band coverage on up to five continents

(EGSM900/GSM1800/1900)

• Automatic switching between bands

• Ringing, alert, and gaming tones: MP3, MIDI with support for

up to 48 polyphonic sounds

• EGPRS multislot class 5, up to 118,4kbps

• GPRS multislot class 10, up to 80 kbps

• Java™ MIDP 2.0

• USB with Pop-Port™

• Remote over-the-air synchronization with SyncML

Transceiver with BL-5B 760mAh Li-Ion battery pack

Talk time Standby Note

Depends on

Up to 4h 100h –150h

Environmental characteristics:

• Lead-free soldered

network

parameters

SERVICE MANUAL

Service Level 1&2

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

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TABLE OF CONTENT

1. INTRODUCTION...................................................................................................................................................................................3

2. GENERAL REPAIR INFORMATION .....................................................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF.............................................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.............................................................................................................................6

5. SPARE PARTS OVERVIEW ..................................................................................................................................................................7

6. SPARE PARTS LIST..............................................................................................................................................................................8

7. SERVICE TOOLS....................................................................................................................................................................................9

8. SW-UPDATE...................................................................................................................................................................................... 11

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Page

9. DISASSEMBLY INSTRUCTIONS ....................................................................................................................................................... 12

10. LEGEND FOR QUICK TROUBLE SHOOTER................................................................................................................................. 15

11. QUICK TROUBLE SHOOTER PART 1.......................................................................................................................................... 16

12. QUICK TROUBLE SHOOTER PART 2.......................................................................................................................................... 17

13. QUICK TROUBLE SHOOTER PART 3.......................................................................................................................................... 18

14. CAMERA GONOGO TEST ............................................................................................................................................................. 19

15. BLUETOOTH & INFRARED TEST................................................................................................................................................ 20

16. GONOGO TEST ............................................................................................................................................................................. 21

17. BATTERY TEST............................................................................................................................................................................. 21

18. FORWARDING OF REPAIRS ....................................................................................................................................................... 22

19. ESD PROTECTION REQUIREMENTS........................................................................................................................................... 23

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 04.01.2005 Initial draft

Approved 1.0 16.02.2005 Approval

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1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to
Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it
is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:[e-mail]

Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

1.
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

2.
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE

3.
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.

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Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on Nokia Online. Also see
ESD Protection Requirements in this Service Manual.

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2. GENERAL REPAIR INFORMATION

In this section the technician will get some general hints how to carry out repairs:

o

To familiarize oneself with Nokia product read the tutorials or user guide on www.nokia.com -->Support-->
Phones, by selecting the Phone Model.

o

Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.

o

Use gloves to avoid corrosion and fingerprints.

o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a

glass fiber pencil because it scratches the surface and will lead later on to corrosion.

o Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they

are not soldered.

o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

leakage can have an influence on the device.

o Always use original Nokia spare parts.
o Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered

connectors or switches) and resolder them if necessary (Level 2 only).

o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver

assembly” on Nokia Online).

o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.

o A SIM card is needed for all GoNoGo tests.
o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the

appropriate part code from the assembly, if needed.

o Please be aware that some malfunctions could be software related and solved by an update.

o There are several documents available on NOL, which have to be followed:

o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

Nokia Online. This is also important to recognize, if existing documents have become invalid.

o The service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins
etc,…

Use General SB-217 as a reference or overview.

Please also check Nokia Online (NOL) for latest news and files on a regular basis.

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3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed. Main documentation database is
content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest files in Support Library”). Every new information has to be processed and implemented as
soon as possible.
When logged into NOL you can also find needed information in different folder like:

Support Library

Phones

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint
content, such as

• Online Troubleshooting

• Product information

• Videos – Disassembly/Assembly

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NOKIA Online with the purpose of serving different multimedia

Service Manuals
Service Bulletins
Software
Repair Information

can be found on

NOKIA Online

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NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the
phone:

Overview & Guides

Basic information about the

phone, features and technologies

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.

Disassembly & Assembly

Instructions to disassemble and

assemble the phone

Step-by-step instructions on how to
locate and repair the most common

Troubleshooting

problems with the phone

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4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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5. SPARE PARTS OVERVIEW

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6. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding
Service Bulletins (spare parts, SWAP units and service tools) from NOL!

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from NOL on daily basis.

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7. SERVICE TOOLS

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FLS-4S incl. ACF-8, Driver and User Guide
Dongle and flash device incorporated into one package,
developed specifically for POS use.

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ACF-8
Universal Power Supply is used to power FLS-4S.

Internal Battery BL-5B
Inserted under the back cover, this Li-Ion 760 mAh battery
provides power in a lightweight package.

Travel Charger ACP-12
Small and lightweight charger for fast charging of your phone
battery.

Headset HDS-3
Small and lightweight stereo headset for handsfree functionality
and listening to FM radio.

SS-15
Camera removal tool. One side is for disassembly, the other side
for assembly.

XCS-1
Service Cable is used to connect FLS-4S to SF-50 .

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SF-50
POS Flash Adapter is used in POS (Point of Sales) environment for
software updating. It provides controlled supply voltage and
necessary connections between the phone and the Flash Device.
It substitutes for the phone’s standard battery during the
software update.

Test Pins
for Flash Adapter SF-50

RJ-59
Soldering Jig

Lead-free Solder Wire
Mandatory for lead-free products (Level 2 only).

0772040 NMP Standard Toolkit

 Nokia opening tool SRT-6 Nokia No. 0770431
 Tonichi torque driver Nokia No. 6901525


Hoya micro fibre cloth MX304



Dastex gloves S, M, XL



Artilux goggles AH166



Wera bit T5 867/4TX 5x50

 Wera 867/4 6IP; 50mm (Torx 6 PLUS®)
 Wera bit T6 867/4TX 6x50
 Wera 867/1 5IP; 25mm (Torx 5 PLUS®)
 Wera bit T6 PLUS® 867/4TX 6IP


Facom side cutter 416E

 Facom T5 driver SP.14032
 Facom T6 driver SP.14033
 Facom slot screwdriver AEF. 2x35.E


Wetec tweezers 7abb SA-ESD

 Wetec tweezers 22 SA-ESD
 Wetec tweezers 13 SA-SMD ESD
 Wetec tweezers PSF SA-ESD
 Wetec ESD brush E1211


Kaiser Fototechnik airbrush 6315

 Wetec dental tool DEM83266/0


RS Components Scissors 323-5732

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8. SW-UPDATE

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on

Flash Concept – (Point of Sales)

It is very important to follow this insertion and removal procedure, otherwise the contact pins of Flash Adapter
will be damaged.

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2) Open the slide in arrow direction as shown in the
picture.

1) Close MMC Lid before inserting the Flash Adapter.

3) Insert the Flash Adapter like a battery, start at the
battery connector side.

4) Now, push down the phone, do not use too much force.
Move the slide towards the device to connect it with the
DC-Jack.

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

1) Use the shown order to remove the phone from the
Flash Adapter.

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9. DISASSEMBLY INSTRUCTIONS

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1) Protect the window with a film.

3) Place the SRT-6 between the edge of the Top Cover
and the Camera Window. Move the SRT-6 to the left
and to the right side to open the snaps of the Top
Cover.

2) Open the Battery Cover and protect the Camera
Window with a film.

4) Remove the Top Cover.

For assembly only!

5) Unscrew and remove the Torx Plus size six screws in
the shown order. Take care of the Joystick when
unscrewing this device.

7) Use the SRT-6 to lift the A-Cover a bit.

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

6) For assembly use the shown order and a torque of
5Ncm for the Top screws and a torque of 15Ncm for
the Bottom screws!

8) Remove the A-Cover.

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9) Remove the Keymat and protect the inner side of
the window with a film.

11) Remove the Display Metal Frame carefully.

10) Use the SRT-6 to unlock the four clips of the Display
Metal Frame.

12) Protect the Display with a film. Open the display
connector carefully by using the SRT-6.

13) Remove the Display.

15) Remove the C Cover Assy.

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

14) Unscrew and remove the four Torx Plus size six
screws in the shown order. For assembly use the

reverse order and a torque of 23Ncm.

16) Take care of the Grounding Clips when re­assembling.

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17) Remove the POC Key.

19) Use SRT-6 to disconnect the Flex Module carefully.

18) Use a Torx screwdriver to push out the Earpiece
from its guidance. Always use a new Earpiece Adhesive
together with the new Earpiece. Note the guide pin
when re-assembling.

20) Remove the UI-Board Assy. Note: The UI-Board Assy
and the Shield are glued together during factory
assembly, but as spare parts are only available
separately.

21) Remove the Engine Module.

23) Use tweezers to remove the Vibra.

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

22) Remove the Antenna Assy.

24) Use the dental tool to remove the Microphone.
Note the guiding when re-assembling.

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25) Now remove the DC-Jack by using the DC-plug.

27) Release the clips of the camera holder by using the
camera removal tool SS-15.

26) Use the A-Cover and the C-Cover as a support for
the UI-Board when removing the Camera.

28) Remove the Camera and note the guide pin when
re-assembling the device.

10. LEGEND FOR QUICK TROUBLE SHOOTER

This legend is valid for all parts of the Quick Trouble Shooter

Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.

Only marked components ( e.g. I002

The start point of repair activities regarding the appeared fault symptoms.

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.

Follow the arrows step by step

Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean if necessary.

Measure component for electrical functionality and change, if needed.
(Level 2 only)

Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean with ESD brush only, if necessary.

No more actions possible send product to the appropriate service supplier with
higher service level.

) can be changed.

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11. QUICK TROUBLE SHOOTER PART 1

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12. QUICK TROUBLE SHOOTER PART 2

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13. QUICK TROUBLE SHOOTER PART 3

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PAGE 19 (23)

TIAL

14. CAMERA GONOGO TEST

Before starting the GoNoGo
test, check that camera
window is clean. If not, clean
the window with cloth.

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• Press the Menu Key

• Select Camera

• Press down the Joystick to capture a photo

This Image will be saved to Gallery into the Photos folder automatically.

Test was successful, if the Image appears on your Display. The camera is ok.

• Select Options

• Select Delete

• Select Yes

• Press red End key to reach the Home Menu

If the test is failed see Quick Trouble Shooter.

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PAGE 20 (2 A

15. BLUETOOTH & INFRARED TEST

Bluetooth test
You need another Bluetooth device (e.g. 6310i) to do a GoNoGo test.
Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than
5m from each other.

Infrared test
You need another infrared device (e.g. 6310i) to do a GoNoGo test. The infrared windows of the devices must be
directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in
receiver device.

Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This
device is a Class 1 Laser product.

3) pproved 1.0
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Test unit Reference unit, Bluetooth /infrared activated

Settings on the test unit:

• Press the Menu Key

• Select Contacts

If phone and SIM memory is empty, create one new entry.

• Select an entry

• Select Options

• Select Send

A) - for infrared test: Select Via infrared, select OK

If sending of business card fails, make sure again that infrared windows are directed to each other and

infrared is activated in reference device. Then try again sending.

Test was successful, if you get this message on receiver device.

You will

B) - for Bluetooth test: Select Via Bluetooth, select OK

If needed (for e.g. after a sw-update), enter a name for this device

Search window appears, if all Bluetooth devices in range will be displayed, the test is successful!

• Press red End key to reach the Home Menu

Note: If the Bluetooth is activated, switch it off!

not get a confirmation on sender device.

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16. GONOGO TEST

After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the
functionality of the phone.

Please refer to the actual information on Nokia Online. When using delivered tester support files, take care of the
right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on Nokia Online.

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Mobile Phone Tester

17. BATTERY TEST

A battery tester lets you test the capacity of Nokia batteries.

Please refer to the actual information on Nokia Online.

http://www.astratec.co.uk/

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http://www.cadex.com/

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18. FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level
we recommend using the offered swap phone cartons as described in Spare Parts SB-004.

Always Protect the window with a protection film.

PAGE 22 (23) Approved 1.0

Put the unit under the stretch film.

DJk

Add repair documentation e.g. filled-in service note into
the swap carton.

There are two different sizes of swap cartons for common mobile phones.

Fold the swap carton as shown in Spare Parts SB-004.

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19. ESD PROTECTION REQUIREMENTS

Please refer to Nokia Online document Service Supplier Requirements in folder General instructions.

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USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock

The video covers general issues concerning Electro-Static Discharge (ESD)

NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for cleaning

modules/displays

Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.