Page 1
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
SERVICE MANUAL
Level 1&2
RM-484 / RM-485 / RM-486
Transceiver characteristics
Band:
RM-484:
WCDMA 900/1900/2100 + WLAN + GSM/ GPRS/ EGPRS
GSM 850/900/1800/1900 MHz
RM-485:
WCDMA 850/1900/2100 + WLAN + GSM/ GPRS/ EGPRS
GSM 850/900/1800/1900 MHz
RM-486:
GSM/ GPRS/ EGPRS 850/900/1800/1900 MHz
Display:
2.6" QVGA 320x240 AM OLED, 16 M colours
Keypad:
Alphanumeric keypad and Multimedia keypad
Camera:
8 MP AF Carl Zeiss, Dual LED Flash with Heptagon
micro-optics lens, secondary camera CIF
Operating System:
S60 3rd edition, feature pack 3 (PPD 53.32 R3)
Connections:
2 mm charger, 3,5 mm AV connector, Bluetooth 2.0
EDR, Micro USB 2,0, A-GPS, WLAN 802.11b/g, TV out
Transceiver with BL-5K battery pack
Talk time Standby Note
GSM:
Up to 6.3 hours
WCDMA:
Up to 3.9 hours
GSM:
Up to 315 hours
WCDMA:
Up to 275 hours
Talk times are
dependant on
network
parameters and
phone settings
1 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 2
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
Table of contents
1. Change history...........................................................................................................................................................................3
2. Copyright.....................................................................................................................................................................................4
3. Warnings and cautions...........................................................................................................................................................5
3.1 Warnings...........................................................................................................................................................................5
3.2 Cautions.............................................................................................................................................................................5
4. ESD protection............................................................................................................................................................................6
5. Care and maintenance ............................................................................................................................................................7
6. Battery information.................................................................................................................................................................8
7. Exploded view...........................................................................................................................................................................9
8. Service devices........................................................................................................................................................................10
9. SW-update................................................................................................................................................................................11
10. Disassembly instruction..................................................................................................................................................12
11. Assembly hints...................................................................................................................................................................19
12. Solder components...........................................................................................................................................................20
2 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
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Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
1. CHANGE HISTORY
Status Version No. Date Comments
Approved 1.0 22.04.2009
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also other
guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and
comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may
exist. If you find any errors or if you have further suggestions, please notify NOKIA using the
address below:
CMO Operation & Logistics
Training and Vendor Development
Multimedia Creation & Support
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
3 Confidential Copyright © 2009 NOKIA All rights reserved
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2. COPYRIGHT
Copyright © 2009 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
4 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 5
3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING
AREAS ETC.
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
3.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing
5. Ensure all cables and wires are repositioned correctly
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT
A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
strap is worn.
and alignment.
5 Confidential Copyright © 2009 NOKIA All rights reserved
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4. ESD PROTECTION
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
Nokia requires that service points have sufficient ESD protection (against static
electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be
damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD
Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
6 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 7
5. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be
damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
7 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 8
6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for longer
than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by
leaving the product switched on until it turns itself off (or by using the battery discharge facility
of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse.
Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C
and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
8 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 9
7. EXPLODED VIEW
A1 = A-COVER ASSY (I0001-I0004)
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
A-COVER
I0001
DUSTNET EARPIECE
I0002
EARPIECE
I0003
DISPLAY OLED AM 240x320
I0007
CROSS SLOTTED SCREW
I0103
A2 = LIGHT SWAP CTR (ENGINE) GLOBAL (I0203-I0206)
MM KEYMAT DOMESHEET
I0203
LIGHT SWAP PWB
I0205
CAMERA MOD CMOS 8MP
I0207
A3 = B-COVER ASSY (I0208-I0215, I9998)
AV-JACK
I0208
IHF ADHESIVE
I0209
IHF SPEAKER
I0210
2SS 2ND ENGINE MODULE
I0214
CAMERA BEZEL ASSY
I0215
S60 FPC ASSY
I0004
SLIDE FPC ASSY
I0101
SLIDE MODULE
I0102
ITU-T KEYMAT
I0201
SCREW TORX+ 6
I0202
ITU-T KEYMAT
DOMESHEET
I0202
TYPE LABEL
I0206
IHF SPEAKER
I0210
IHF ADHESIVE
I0209
B-COVER
I0211
ANTENNA ASSY
I0212
WATER
INGRESS LABEL
I9998
CONNECTION
FLEX ASSY
I0213
TEST PAD COVER LABEL
SCREW TORX+ 6
Ver. 1.0
9 Confidential Copyright © 2009 NOKIA All rights reserved
I0216
I0218
C-COVER ASSY
I0219
Only available as
assembly
SCREW TORX+ 4
I0217
These parts can not be
reused after removal
Version 1.0 ISSUE 1
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8. SERVICE DEVICES
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
FLS-5 Flash Device
BL-5K Battery
CA-101 Service Cable
AC-10 Travel Charger
NMP standard toolkit (v2)
For more information, refer to the
SS-182 Camera Removal Tool
Service Bulletin (SB-011) on NOKIA
Online. Supplier or manufacturer
contacts for tool re-order can be
found in “Recommended service
equipment” document on NOKIA
Online.
10 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 11
9. SW-UPDATE
Flash concept- (Point of Sales)
To use the FLS-5 Flash Dongle, follow the user guide inside the sales package.
Please check always for the latest version of flash software, wich is available on Nokia Online.
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
11 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 12
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
10. DISASSEMBLY INSTRUCTION
1) Nokia N86 8MP disassembly 1) You must use the Nokia Standard Toolkit version
2 and the SS-182 camera removal tool.
3) Protect the front cover with a protective film. 4) Release the BATTERY COVER and remove it.
5) Turn the phone and slide it open. 6) Use the SS-93 to release the keymat and remove
it by pulling it.
12 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 13
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
7) Close the slide. 8) Unscrew the four TORX+ size 6 screws in the
order shown. Do not use them again.
9) Then unscrew these two TORX + size 4 screws in
the order shown. Do not use them again.
11) Disconnect the SLIDE FPC assy from the engine
board. Be careful to not to damage the connector or
nearby components.
10) Lift the upper block to gain access to the SLIDE
FPC assy connector.
12) Remove the upper block.
13 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 14
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
13) Unscrew the two TORX + size 6 screws in the
order shown. Do not use them again.
15) Carefully disconnect the CONNECTION FLEX from
the PWB with the SS-93.
14) Carefully lift up the LIGHT SWAP PWB to gain
access to the CONNECTION FLEX ASSY.
16) The LIGHT SWAP PWB can now be removed.
17) Release the ITU-T DOMESHEET and the MM
DOMESHEET with the dental tool and peel them off.
18) Detach the first clip of the CAMERA BEZEL
assembly with the sharp end of the SS-93.
Do not use them again.
14 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 15
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
19) Turn the lower block and release the second clip
of the CAMERA BEZEL assembly. Then remove the
assembly.
21) Be careful not to damage the CONNECTION FLEX,
while removing the 2nd engine module.
20) Use the sharp end of the SS-93 to release the
2SS 2ND ENGINE MODULE from B-COVER ASSY.
22) Use the dental tool to release the IHF speaker.
The IHF adhesive cannot be reused.
23) Use the dental tool to release the second IHF
speaker. The IHF adhesive cannot be reused.
15 Confidential Copyright © 2009 NOKIA All rights reserved
24) Push out the AV connector with the AV plug and
remove the connector with the tweezers.
Version 1.0 ISSUE 1
Page 16
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
25) Use the SS-93 to detach the antenna and then
remove it.
27) Unscrew the two Phillips size 00 screws in the
order shown. Do not use them again.
26) Disconnect the CONNECTION FLEX from the 2SS
2ND ENGINE MODULE with the SS-93. Be careful with
the components around the connector!
28) Drag the slide to the opposite side.
29) Then unscrew these two Phillips size 00 screws
in the order shown. These screws cannot be used
30) Detach the SLIDE MODULE from the A-COVER assy
by lifting it up with the SS-93.
again.
16 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
Page 17
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
31) Lift up the SLIDE MODULE slightly and use the SS-
32) The slide assy can now be removed.
93 to disconnect the SLIDE FPC assembly. Be careful
to not to damage the connector.
33) Disconnect the LCD connector with the SS-93. 34) Lift the LCD up with the SS-93 and remove the
LCD.
35) Lift up the EARPIECE with the dental tool and
then remove it. Remove the DUSTNET EARPIECE with
the tweezers. It cannot be reused.
36) Carefully detach the S 60 FPC assembly with the
SS-93 and remove the assembly.
17 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 18
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
37) Release the SLIDE FPC ASSY with the SS-93. Do
not use it again. Discard it.
38) Nokia N86 8MP disassembly is now complete.
-END OF DISASSEMBLY-
18 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 19
11. ASSEMBLY HINTS
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
1) INDIGO VARIANT: Tighten the two Phillips size 00
screws to the torque of 6 Ncm in the order shown.
WHITE VARIANT: Tighten the two Phillips size 00
screws to the torque of 8 Ncm in the order shown.
3) Tighten the two TORX + size 6 screws to the
torque of 16 Ncm in the order shown.
2) Drag the slide to the opposite direction.
INDIGO VARIANT: Tighten the two Phillips size 00
screws to the torque of 6 Ncm in the order shown.
WHITE VARIANT: Tighten the two Phillips size 00
screws to the torque of 8 Ncm in the order shown.
4) Tighten the two TORX + size 4 screws to the
torque of 10 Ncm in the order shown.two
5) Tighten the four TORX + size 6 screws to the
torque of 18 Ncm in the order shown.
19 Confidential Copyright © 2009 NOKIA All rights reserved
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Page 20
12. SOLDER COMPONENTS
Solder components only for Level 2
Nokia N86 8MP
RM-484 / RM-485 / RM-486
Service Manual Level 1&2
V2421
V2422
V2420
X1000 V2428
V2429
X3300
S2542S2541 X7551
F3300V2427
X7550S2543
Ver. 1.0
20 Confidential Copyright © 2009 NOKIA All rights reserved
Version 1.0 ISSUE 1
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