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Service Manual Level 1&2
SERVICE MANUAL
Level 1&2
Transceiver characteristics
Band:
RM-470: WCDMA 900/1900/2100; GSM 850/900/1800/1900
Display:
LCD active matrix 2.2” display, 16.7 million colours, 320 x
240 pixels (QVGA), active area 33.48 mm x 44.64 mm
Camera: 5.0 Mpix with autofocus
Operating System: Series 40 6th edtion
Connections:
Micro USB connector, USB 2.0 FS, Bluetooth supporting
BT2.1 + EDR & stereo audio
Transceiver with BL-6Q battery pack
Talk time Standby Note
Up to 8 h
2G
Up to 4 h
3G
Up to 300 h
2G/3G
Depends on
network
parameters
and phone
settings
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1.
Change history ................................................................................................................................3
2. Copyright ........................................................................................................................................4
3. Warnings and cautions ....................................................................................................................5
3.1 Warnings ..................................................................................................................................5
3.2 Cautions ...................................................................................................................................5
4. ESD protection.................................................................................................................................6
5. Care and maintenance..................................................................................................................... 7
6. Battery information......................................................................................................................... 8
7. Exploded view.................................................................................................................................9
8. Service devices ..............................................................................................................................10
9. SW-update ....................................................................................................................................12
10. Disassembly instructions.........................................................................................................13
11. Assembly hints........................................................................................................................ 24
11.1 Screw order and torque....................................................................................................... 25
12. Solder components .................................................................................................................26
Service Manual Level 1&2
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1. CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 25.2.2009 First draft
Approved 1.0 6.4.2009 First approved version
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also
other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly
and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors
may exist. If you find any errors or if you have further suggestions, please notify NOKIA using
the address below:
Service Manual Level 1&2
CMO Operation & Logistics
Training and Vendor Development
Multimedia Creation & Support
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
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2. COPYRIGHT
Copyright © 2008 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks
or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any
special, incidental, consequential or indirect damages howsoever caused.
Service Manual Level 1&2
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
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3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT
THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE
ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS),
BLASTING AREAS ETC.
Service Manual Level 1&2
3.2 Cautions
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES,
MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL
DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU
HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO
INTERFERENCE.
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after
servicing and alignment.
5. Ensure all cables and wires are repositioned correctly
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4. ESD PROTECTION
Nokia requires that service points have sufficient ESD protection (against
static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the
product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can
be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an
ESD Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
Service Manual Level 1&2
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5. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
Service Manual Level 1&2
• Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge
and discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for
longer than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time
by leaving the product switched on until it turns itself off (or by using the battery discharge
facility of any approved accessory available for the product).
Service Manual Level 1&2
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse. Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery
between 15°C and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
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7. EXPLODED VIEW
See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
Service Manual Level 1&2
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8. SERVICE DEVICES
FLS-5 Flash Device
AC-8 Charger
Service Manual Level 1&2
BL-6Q Internal Battery
SS-209 camera removal tool
CA-101 Service Cable
RJ-230 Universal Soldering Jig
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Nokia Standard Toolkit (v2)
For more information, refer to the Service Bulletin
(SB-011) on Nokia Online. Supplier or
manufacturer contacts for tool reorder can be
found in the “Recommended service equipment”
document in Nokia Online.
Service Manual Level 1&2
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9. SW-UPDATE
Flash concept – (Point of Sales)
To use the FLS-5 Flash Dongle, you have to follow the user guide inside the sales package.
Please check always for the latest version of flash software, which is available on Nokia Online.
Service Manual Level 1&2
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10. DISASSEMBLY INSTRUCTIONS
1
Slide the BATTERY COVER into the direction shown in
the picture.
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2
Remove the BATTERY COVER.
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Service Manual Level 1&2
If necessary, also remove the battery… ... and memory card.
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Release the TOP COVER with the SRT-6 tool.
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6
8
Service Manual Level 1&2
Note that there are 4 clips in the TOP COVER. Remove the TOP COVER.
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Unscrew the 4 Torx 4 + screws on the top and on the
bottom.
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Release the D COVER ASSEMBLY using the SRT-6 tool.
Start at one of the bottom edges.
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Work around the whole D COVER to release it. Be careful
of the key connectors when opening the D-COVER.
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Remove the D COVER.
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Service Manual Level 1&2
Release the A COVER clips on both sides using the Dental Tool.
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Remove the A COVER ASSEMBLY . Separate the UI KEYMAT by gently pushing from the A
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COVER ASSEMBLY outwards.
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Service Manual Level 1&2
Remove the UI KEYMAT by lifting it upwards. Separate the MAIN KEYMAT from the A COVER
ASSEMBLY.
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Remove the MAIN KEYMAT. Release the NUMERIC KEYMAT GROUNDING on the left
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side of the phone…
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Service Manual Level 1&2
…and remove it. Fix the VOLUME KEY ROCKER ARM with a protection foil.
NOTE: Also protect the LCD with a protection foil to
avoid scratches.
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Release the snaps of the ANTENNA ASSEMBLY on both sides...
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26
Service Manual Level 1&2
…and remove it. Release the LCD carefully from both the left and the
right side with the Dental Tool as shown in the picture.
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Note that the LCD is still attached to the C COVER with
the LCD Connector.
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Lift up and slide the LCD carefully as shown in the
picture to get access to the LCD Connector. Then
release the Connector with the SS-93 tool.
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Service Manual Level 1&2
Remove the LCD. In case the copper tracks between the C COVER and the
display are damaged after removing the display, a foil
including new tracks is available as a spare part
(9406181). This spare part includes the LCD adhesives
which should not be replaced. It is therefore necessary
to transfer the copper tracks from the spare foil to the
C COVER. The tracks can be straightened out using the
flat end of the SS-93 tool.
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31
Release the connector of the UI FLEX MECH ASSEMBLY
using the SS-93 tool.
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32
Release the CAMERA using the camera removal tool SS-
209.
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Service Manual Level 1&2
Remove the CAMERA. Remove the 4 screws holding the PWB shield.
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Release the PWB from both sides using the SRT-6 tool. Lift up the PWB together with the PWB LID ASSEMBLY
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and AV Flex Mech Assembly.
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Service Manual Level 1&2
Release the AV FLEX MECH ASSEMBLY connector using
the SS-93 tool.
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Separate the AV FLEX MECH ASSEMBLY from the PWB.
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Lift up the PWB LID ASSEMBLY from the PWB. Release the USB Support metal with the Dental Tool…
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Service Manual Level 1&2
… and remove it. Peel off the UI FLEX MECH ASSEMBLY.
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You can use the SS-93 tool to release the connectors as
show in the picture.
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Remove the UI FLEX MECH ASSEMBLY.
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Release the DC Connector using a charger plug.
End of disassembly
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Service Manual Level 1&2
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11. ASSEMBLY HINTS
• The D-cover should be mounted after the A COVER. Be careful that the sides of
the D COVER fit into the A COVER.
• You might need to slightly bend the keymat shield locks inwards to make them hook
on to the C COVER.
• The camera gasket has glue on both sides and might break in two when the D
COVER is removed (half stays on the D COVER and the other half on the camera).
If this happens, remove the old parts of the gasket from both the D COVER and the
camera using a pair of tweezers and mount a new gasket on the D COVER. If the
gasket is not damaged during disassembly, it can be reused.
• If the camera has been removed, you can wait to replace it until just before the
antenna cover is mounted. In this way, it is protected during re-assembly.
Service Manual Level 1&2
• If the UI FLEX has been completely removed, it must be replaced with a new one. It
is possible to replace the DC connector just by carefully lifting up the corner of the
UI FLEX.
• In general, be very careful not to damage the microphone located on the side of the
UI FLEX (next to the camera switch).
• When replacing the UI FLEX, it can be aligned by holding the C COVER up and
then aligning the UI FLEX (before attaching it) by looking through the holes in the
FLEX and C COVER. Attach the FLEX when the holes fit (light shines through the
holes).
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11.1 Screw order and torque
Service Manual Level 1&2
Tighten the screws to the torque of 10 Ncm in the order shown.
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12. SOLDER COMPONENTS
6700 classic RM-470 components overview
Solder components only for Level 2
Service Manual Level 1&2
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