The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also
other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly
and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors
may exist. If you find any errors or if you have further suggestions, please notify NOKIA using
the address below:
Service Manual Level 1&2
CMO Operation & Logistics
Training and Vendor Development
Multimedia Creation & Support
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks
or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any
special, incidental, consequential or indirect damages howsoever caused.
Service Manual Level 1&2
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
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3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT
THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE
ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS),
BLASTING AREAS ETC.
Service Manual Level 1&2
3.2 Cautions
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES,
MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL
DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU
HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO
INTERFERENCE.
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after
servicing and alignment.
5. Ensure all cables and wires are repositioned correctly
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4. ESD PROTECTION
5. CARE AND MAINTENANCE
Nokia requires that service points have sufficient ESD protection (against
static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the
product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can
be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an
ESD Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
Service Manual Level 1&2
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
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• Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Service Manual Level 1&2
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6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge
and discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for
longer than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time
by leaving the product switched on until it turns itself off (or by using the battery discharge
facility of any approved accessory available for the product).
Service Manual Level 1&2
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse. Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery
between 15°C and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
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7. SPARE PARTS OVERVIEW
See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
Service Manual Level 1&2
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8. SERVICE DEVICES
FLS-5 incl. Driver and User Guide
Dongle and flash device incorporated into one
package, developed specifically for POS use.
Charger AC-8
Service Manual Level 1&2
CA-101
Service Cable to connect the PC with the Micro USB
connector
RJ-230
Soldering Jig
SS-102
Camera removal tool. One side is for disassembly, the
other side for assembly.
Internal battery BL-5F
Inserted under the back cover, this Li-Ion battery
provides power in a lightweight package.
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0772040
Nokia Standard Toolkit (V2)
For more information, refer to the Service Bulletin
(SB-011) on Nokia Online.
Service Manual Level 1&2
Supplier or manufacturer contacts for tool re-order
can be found in “Recommended service equipment”
document on Nokia Online.
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9. SW-UPDATE
Flash concept – (Point of Sales)
To use the FLS-5 Flash Dongle, you have to follow the user guide inside the sales package.
Please check always for the latest version of flash software, which is available on Nokia Online.
Service Manual Level 1&2
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10. DISASSEMBLY INSTRUCTION
Note! There is glue on the screws. Using an electric torx driver is recommended during the
disassembly in order to not damage the screw caps.
Service Manual Level 1&2
Nokia 6210 Navigator disassembly. You need the Nokia Standard Tool kit version 2.
1) Unlock and remove the Battery Cover. 2) Remove the battery if not already done.
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3) Unscrew the four T6+ screws. 4) Remove the Antenna Module Assy.
Service Manual Level 1&2
5) Unscrew the two T6+ screws. 6) Release the Alpha Keymat.
Start from snap on the bottom (number 1 in the
picture) and continue with right side of snap (number
2). Finally release the hook on the top right side
(number 3) and remove the keyboard.
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y
7) Remove the Alpha Keymat carefully in the
direction as shown.
Note! There is adhesive on the bottom of the
ke
mat.
8) Press the C-Cover in the direction shown in the
picture.
Service Manual Level 1&2
9) Lift up the C-Cover. 10) Remove it in the direction shown in the picture.
Handle the connector with care.
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11) Close the slide and open the Connector of the UI
Flex.
12) There are two hooks to fix the PWB.
Service Manual Level 1&2
13) Use the SS-93 to release the PWB. 14) Release the PWB.
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15) Open the connector of the Main Flex. 16) Remove the PWB.
Service Manual Level 1&2
17) Peel off the UI Flex Assy. 18) Peel off the Back Plate with SS-93.
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19) Remove the Back Plate. Do not use it again. 20) Unscrew the two T6+ screws. Discard these
screws.
Service Manual Level 1&2
21) Carefully release the A-Cover. 22) Use the SS-93 tool to release it.
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23) Lift up the A-Cover Assy. 24) Remove the A-Cover Assy in the direction shown
in the picture.
Service Manual Level 1&2
25) Lift up the Function Keymat carefully.
Note! There is adhesive on the bottom of the
keymat.
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26) Remove it in the direction shown in the picture.
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27) Release the latches of the LCD Shield. 28) Use the dental pick to release them.
Service Manual Level 1&2
29) Remove the LCD Shield. Do not use it again. 30) Push out the Earpiece.
Note! The earpiece is available separately as a spare
part.
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31) Open the connector of the LCD.
32) Remove the LCD according to the instructions in
steps 32.1 and 32.2.
Service Manual Level 1&2
32.1) Remove the LCD rom the top part with the
blue opening tool.
Note! Be careful not to damage the flex under the
LCD. The correct place is near the secondary camera
(see picture).
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32.2) You can also remove the LCD carefully one side
at a time from the frame openings (see picture) with
a knife or any other sharp tool.
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33) Lift up the Main Flex Assy from top side at first. 34) Peel off the Main Flex Assy and remove it.
Service Manual Level 1&2
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11. ASSEMBLY HINTS
1) Tighten the screws to the torque of 17 Ncm in
the order shown.
2) Tighten the screws to the torque of 17 Ncm in
the order shown.
Service Manual Level 1&2
3) Tighten the screws to the torque of 12 Ncm.
The order of 7 and 8 can be chosen freely.
11.1 Assembling the Alpha Keymat
1. Start with the hooks on upper side.
2. Then, press the right and left side snaps carefully (by sliding a little) in place one by one.
3. Press the lower right side snap in place (by sliding a little) and be careful not to damage the snap.
4. Continue with the left side snap by pressing keyboard so that you can hear a snapping sound.
5. Press the keymat with fingers for a few seconds (minimum of 3 seconds) to activate the glue.
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11.2 Assembling the Function Keymat
1. Start from the hooks on the bottom of the keymat and continue by pressing the keymat in place.
Note! Do not damage the guiding pins.
2. Check that keymat edges are symmetrically in place.
3. After A-cover assembly, press the keymat for a few seconds (minimum of 3 seconds) to activate the glue
on the domesheet.
Note! For example, when doing LCD and A-cover re-work: Because adhesive has been used, there is no
need to remove the function keyboard unnecessarily.
If the function keyboard or domesheet is broken, remove the A-cover first!
Note!
Service Manual Level 1&2
• Adhesive on the domesheet must be renewed before Alpha and Function keymat assembly.
• Always remove the old adhesives carefully as otherwise the keyboard may not function properly.
• Alignment of the keymat adhesives should be done according to the holes on the slide modules!
• Check visually and test functionality.
11.3 Main Flex and UI flex assembly
Carefully remove all of the old adhesives from the slide and flex modules before the assembly of a new one.
Note! Align the new flex with the holes on the slidemodule.
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11.4 LCD Flex assembly
Note! In order not to damage LCD flex, special attention must be taken to notice when bending the flex to
correct position! Follow the below instructions and all the time, avoid any sharp curves when bending the
flex!
1. First attach the LCD connector and place
the LCD into the correct place on the slide
module starting from the lower part of the
LCD (see picture).
2. If necessary, use a screw driver or other
tool for bending the flex carefully to its
initial position. Make sure that the first
curve from the connector (number 1 in the
picture) is good enough so that the flex
will not go under the LCD.
Service Manual Level 1&2
3. Carefully press the LCD flex down a little so
that the LCD frame can be assembled. At
all times, avoid sharp edges on the flex,
which would cause damage to the flex. Do
not press the flex hard on top of the
connector, because it can cause sharp
curves and break the flex.
4. Carefully place the LCD frame to the correct
position. The frame will lead the flex to its
final position.
5. Finally, check that the flex is not squeezed
under the edges of the frame (number 2 in
the picture). The flex must be completely
within the pocket shape of the frame.
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12. SOLDER COMPONENTS
Nokia 6210 Navigator (RM-367, RM-386, RM-408, RM-419) Components overview
Solder components only for Level 2
Service Manual Level 1&2
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