IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
Servicing and alignment must be undertaken by qualified personnel only.
Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
Use only approved components as specified in the parts list.
Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.
Ensure all cables and wires are repositioned correctly.
Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.
During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will
corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.
Please state:
Title of the Document + Issue Number/Date of publication
Latest Amendment Number (if applicable)
Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: Service.Manuals@nokia.com
Note: A new battery's full performance is achieved only after two or three complete charge and discharge
cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product
switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
1- General Information ........................................................................................................................................................................................ 1-1
2- Service Tools and Service Concept ......................................................................................................................................................... 2-1
5- System Module and User Interface ........................................................................................................................................................ 5-1
Product features and sales packages ............................................................................................................................................... 1-5
Mobile Enhancement ................................................................................................................................................................................. 1-6
Table 1 Data cable information ........................................................................................................................................................... 1-6
Table 2 Power cable information ....................................................................................................................................................... 1-6
Table 3 Audio headset information .................................................................................................................................................. 1-6
Table 4 Car wireless information ......................................................................................................................................................... 1-6
Handset
Standard battery
Charger (for Chinese customers, AC-6C with CA-101 is required)
Product literature
User guide
Quick start guide
Carrier specific literature and CD (if specified)
Stereo headset (optional)
CA-101 (optional)
Tray (if required)
Bluetooth headset and charger (optional)
Mobile Enhancement
Data
Enhancement Typ e
Connectivity Cable CA-101
Table 1 Data cable information
Power
Battery 860 mAh BL-4C
Travel charger AC-6
Charger adapter CA-101
Vehicle Power Charger DC-6
Service tools ...................................................................................................................................................................................................... 2-4
General tools .................................................................................................................................................................................................... 2-6
Service concepts ............................................................................................................................................................................................ 2-8
The table below gives a short overview of service tools that can be used for testing, error analysis and repair of
product RM-384.
MJ-195 Module Jig
The module jig offers engine module component level repair and analysis.
Features:
connection interfaces for CDMA antenna
galvanic connection to engine module test pads
lid interconnection with test points for measurements
connection to Displays, earpiece, headset and speakers
Band (mid.
ch.)
CDMA 800 TX
CDMA 800 RX
CDMA 1900 TX 600
CDMA 1900 RX 600
GPS
Bluetooth 39
Channel Frequency
/MHz
384
384
836.52
881.52
1880 0.8+/- 0.05
1960 0.8+/- 0.05
1575.42 0.7+/- 0.05
2441 1+/- 0.05
Attenuation
Loss / dB
0.6+/- 0.05
0.6+/- 0.05
MJ set-up instruction:
1. Ready for LCM module+UI
board, jig FPC, main board and
MJ-195
,,,
2. Connect LCM module+UI board
and main board using jig FPC
(front)
(back)
3. Unfold the MJ-195 and put 2 on
the unfolded MJ-195
The table below gives a short overview of service tools that can be used for testing error analysis and repair of
product RM-384.
RJ-230 Soldering
RJ-230 is a jig to support component level exchange with soldering
machines for the engine module.
PK-83
PK-83 is a hardware protection key with a USB interface to enable the use
of the service software when connected to the USB port of the PC or
Notebook. It is not possible to use the service software without PK-83
The table below gives a short overview of service tools that can be used for testing, error analysis and repair of
product RM-384.
CA-101 Micro USB cable
The CA-101 is a USB-to-micro USB data cable that allows connections
between the PC and the phone.
PCS-1 Power Service Cable
The PCS-1 power cable (DC) is used with a docking station, a module jig or
a control unit to supply a controlled voltage.
CA-128RS RF Test Cable
RF Test Cable for use with a Module Jig.
CA-128RS RF cable allow RF function tests and RF tuning in CDMA Cell and
PCS bands.
Features include:
most accurate RF connection to phone module under test
low attenuation and small “ripple” over the width of each band
Note: The RF Test Cable must be used for RF tuning.
SRT-6 Opening tool
SRT-6 is used to open phone covers.
Figure 3 Cover-off BB/RF Troubleshooting using Module Jig
Type Description
Product specific tools
MJ-195 Module Jig
Other tools
PK-83 AMS SW Protection Key (USB)
Nokia Care Suite PC with Nokia Care Suite service software (L3 version)
R&S CMU200 with B89/PK800
module; Agilent8960
Oscilloscope
Multi-meter
Probes used with Oscilloscope and Multi-meter
Cables
CA-101 Micro USB cable
PCS-1 Power Service Cable
CA-128RS RF Test Cable
GPIB Cable
Power on Faults troubleshooting ................................................................................................................................................... 3-12
Camera Faults troubleshooting ........................................................................................................................................................ 3-25
Flash LED Faults troubleshooting..................................................................................................................................................... 3-28
FM Fault _Headset not detected troubleshooting ................................................................................................................. 3-46
FM Fault _Can not execute FM radio function troubleshooting .................................................................................... 3-47
FM Fault _Can not hear FM radio from earphone troubleshooting ............................................................................ 3-48
IR proximity troubleshooting ............................................................................................................................................................ 3-50
IR proximity troubleshooting ............................................................................................................................................................ 3-51
IR proximity troubleshooting ............................................................................................................................................................ 3-52
IR proximity troubleshooting ............................................................................................................................................................ 3-53
Figure 13 Test components Location of display faults ................................................................................................... 3-16
Figure 14 Test components Location of keypad backlight faults ........................................................................... 3-18
Figure 15 Test components Location of keypad faults .................................................................................................. 3-20
Figure 16 Test components Location of hall sensor faults .......................................................................................... 3-22
Figure 17 Test components Location of touch sensor faults ..................................................................................... 3-24
Figure 18 Test components Location of camera faults -1 ............................................................................................ 3-26
Figure 19 Test components Location of camera faults - 2 ........................................................................................... 3-27
Figure 20 Test components Location of flash LED faults ............................................................................................... 3-29
Figure 21 Test components Location of vibrator faults ................................................................................................. 3-31
Figure 22 Test components Location of charging faults -1 ........................................................................................ 3-33
Figure 23 Test components Location of charging faults -2 ........................................................................................ 3-34
Figure 24 Test components Location of speaker faults -1 ........................................................................................... 3-36
Figure 25 Test components Location of speaker faults -2 ........................................................................................... 3-37
Figure 26 Test components Location of receiver faults ................................................................................................. 3-39
Figure 27 Test components Location of microphone faults ...................................................................................... 3-41
Figure 28 Test components Location of earphone faults ............................................................................................ 3-43
Figure 29 Test components Location of RUIM faults ....................................................................................................... 3-45
Figure 30 Test components Location of FM faults ............................................................................................................ 3-49
Figure 31 Test components Location of Rec_FPC Component Placement ........................................................ 3-55
Figure 32 Test components Location of A-cover assembly ........................................................................................ 3-56
Figure 33 Test components Location of IR-2: Pad peel off .......................................................................................... 3-57
General RF troubleshooting ................................................................................................................................................................... 4-4
Bluetooth Troubleshooting ................................................................................................................................................................. 4-22
List of Tables
Table 17 RF TX voltage checking point information ........................................................................................................... 4-11
Table 18 Cell band Tx check shows the test points shown in Figure 41. ................................................................ 4-12
Table 19 PCS band Tx check shows the test points shown in Figure 41. ............................................................... 4-12
Table 20 Receiver check from RF to DVGA (Cellular band) ............................................................................................... 4-16
Table 21 Receiver check from RF to DVGA (PCS band) ........................................................................................................ 4-16
Table 22 shows the Tx DC test points shown in Figure 43 .............................................................................................. 4-16
Table 23 Cell band Rx RF troubleshooting test points Shown in Figure 43. ......................................................... 4-17
Table 24 PCS band Rx RF troubleshooting test points Shown in Figure 43. ......................................................... 4-17
Table 25 GPS RF troubleshooting test points Shown in Figure 46. ............................................................................ 4-22
Table 26 BT voltage checking test point ..................................................................................................................................... 4-25
Figure 38 Display of Nokia CDMA L3 PST Service Software ................................................................................................. 4-9
Figure 39 Steps of configuring FTM for RF troubleshooting ........................................................................................... 4-10
Figure 40 Tx DC checking test points ............................................................................................................................................. 4-11
Figure 41 Tx RF Test Points .................................................................................................................................................................. 4-12
Figure 42 Steps of configuring FTM for RF Troubleshooting .......................................................................................... 4-15
Figure 43 RF RX voltage checking test point ............................................................................................................................ 4-17
Figure 44 GPS system block diagram ........................................................................................................................................... 4-20
Figure 45 RF Toolkit setup for GPS troubleshooting ............................................................................................................ 4-20
Figure 46 RF GPS checking test point ............................................................................................................................................ 4-21
Figure 47 BT system block diagram .............................................................................................................................................. 4-23
Figure 48 Display of entering the Bluetooth test mode ................................................................................................... 4-24
Figure 49 RF GPS checking test point ............................................................................................................................................ 4-25
Most RF semiconductors are static discharge sensitive
ESD protection must be applied during repair (ground straps and ESD soldering irons).
Pre-baking
These parts are moisture sensitive and must be pre-baked prior to soldering:
RFIC: Qualcomm MSM6800A at U301
PA: AWT6307R at U201,AWT6308R at U204
Discrete components
In addition to the key-components, there are a number of discrete components (resistors, inductors and
capacitors) for which troubleshooting is done mainly by
Capacitors: check for short circuits.
Resistors: check value with an ohm meter.
Note: In-circuit measurements should be evaluated carefully
visual inspection.
Measuring equipment
All measurements should be done using:
An oscilloscope for low frequency and DC measurements. Recommended probe: 10:1, 10Mohm//8pF.Title of
the Document + Issue Number/Date of publication
A radio communication tester including RF generator and spectrum analyser, for example Rohde & Schwarz
CMU200. (Alternatively a spectrum analyser and an RF generator can be used. Some tests in this guide are not
possible to perform if this solution is chosen).
Note: All measurements with an RF coupler should be performed in an RF-shielded environment because
nearby base stations can disturb sensitive receiver measurements. If there is no possibility to use RF
shielded environment, testing at frequencies of nearby base stations should be avoided.
Level of repair
The scope of this guideline is to enable repairs at key-component level. Some key-components are not
accessible, i.e. not replaceable.
Always start the troubleshooting procedure by running the RF Call Test in Nokia CDMA L3 PST. If a test fails, please
follow the diagram below.
If the phone is dead and you cannot perform the self tests, go to Dead or jammed device troubleshooting
in the baseband troubleshooting section.
Setup for RF Troubleshooting
Use the following steps to configure FTM mode for RF troubleshooting.
1. Connect RF connector to a spectrum
2. Put PWB on the module jig, connect data service cable between PC and Module Jig and connect a power
supply
3. Launch Nokia CDMA L3 PST Fx.x Service Software and run RF Toolkit function
4. The RF and Testing box appears
5. Select “RF and Testing “.
6. Press “Start RF Connection”
Figure 38 Display of Nokia CDMA L3 PST Service Software
1 TX_2.85V U403 2.85V
2 MSMP_2.6V U403 2.6V
3 TX_ON U403,U301 2.6V
4 PA_RXX U403,U301 0V for high gain mode 2.4~2.5V for low gain mode
5 PA_ON0 U403,U301 2.5~2.6V for PA turning on, 0V for turning off (CELL)
6 PA_ON1 U403,U301 2.5~2.6V for PA turning on, 0V for turning off ( PCS)