Nokia 6260s, RM-368 Service Manual

Download

Page 1

Nokia Customer Care

Service Manual

RM-368 (Nokia 6260 slide; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Page 2

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 02/2009 NS

RM-368

Page ii COMPANY CONFIDENTIAL Issue 1

Page 3

RM-368 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

Page 4

RM-368

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

Page 5

RM-368 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 1 COMPANY CONFIDENTIAL Page v

Page 6

RM-368

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

Page 7

RM-368 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page vii

Page 8

RM-368

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

Page 9

RM-368 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page ix

Page 10

RM-368

Company policy

(This page left intentionally blank.)

Page x COMPANY CONFIDENTIAL Issue 1

Page 11

RM-368 Nokia 6260 slide; L3&4 Service Manual Structure

Nokia 6260 slide; L3&4 Service Manual Structure

1 General information 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary

Issue 1 COMPANY CONFIDENTIAL Page xi

Page 12

RM-368

Nokia 6260 slide; L3&4 Service Manual Structure

(This page left intentionally blank.)

Page xii COMPANY CONFIDENTIAL Issue 1

Page 13

Nokia Customer Care

1 — General information

Issue 1 COMPANY CONFIDENTIAL Page 1 –1

Page 14

RM-368

General information

(This page left intentionally blank.)

Page 1 –2 COMPANY CONFIDENTIAL Issue 1

Page 15

RM-368 General information

Table of Contents

Product selection....................................................................................................................................................1–5

Phone features .......................................................................................................................................................1–5

Software and user interface features...................................................................................................................1–6

Accessories..............................................................................................................................................................1–6

Technical specifications.........................................................................................................................................1–7

General specifications.......................................................................................................................................1–7

Main RF characteristics for GSM850/900/1800/1900 and WCDMA band I, II and VIII phones ...................1–8

Battery endurance.............................................................................................................................................1–9

Environmental conditions ................................................................................................................................1–9

List of Tables

Table 1 Battery and chargers ................................................................................................................................1–7

Table 2 Car accessories ..........................................................................................................................................1–7

Table 3 Headsets ....................................................................................................................................................1–7

Table 4 Cables .........................................................................................................................................................1–7

List of Figures

Figure 1 RM-368 (Nokia 6260 slide) product picture..........................................................................................1–5

Issue 1 COMPANY CONFIDENTIAL Page 1 –3

Page 16

RM-368

General information

(This page left intentionally blank.)

Page 1 –4 COMPANY CONFIDENTIAL Issue 1

Page 17

RM-368 General information

Product selection

RM-368 (Nokia 6260 slide) is a GSM/WCDMA dual mode phone, supporting EGSM850/900/1800/1900 and WCDMA bands I, II and VIII.

Figure 1 RM-368 (Nokia 6260 slide) product picture

Phone features

Display and keypad features

•

2.4" HVGA display with 16M colors

•

Multidimensional Navi Key adding free movement in browser and maps to the traditional 5-way Navi key (soft keys, send and end)

•

Dedicated mode side-key for GPS access

•

Side-keys for volume up and down and camera capture

Hardware features

•

Main camera: 5 megapixel camera with autofocus and integrated flash

•

Secondary camera: VGA camera for video calls

•

Internal GPS receiver

•

MicroUSB connector/charger plug for data transfer (USB 2.0), charging and headset

•

High speed USB (FS/HS/UTG)

•

2 mm charger plug interface

•

2.5mm AV connector for stereo audio and TV-out

•

Bluetooth version 2.0

•

Stereo BT

•

microSD memory card connector

•

Stereo Music Player

•

Stereo FM radio with RDS

•

Integrated handsfree stereo speakers

•

Active noice cancelling (upload)

•

Internal vibra and antennas

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

Page 18

•

Plug-in SIM 1.8V and 3.0V, more than 1000 entries)

RF features

•

GSM/EDGE 850/900/1800/1900

•

WCDMA band I, II and VIII

•

High speed upload - HSUPA cat 5 (2.0 Mbps)

•

High speed download - HSDPA cat 9 (10.2 Mbps)

•

EDGE: MSC 32

•

GPRS: MSC 32

•

HSCSD, CSD for browsing and as data modem

•

WLAN

Software and user interface features

Selection of software application and features

•

OMA DRM 0 (Digital Rights Management)/Windows media DRM

•

OMA MMS 1.3, MMS Conformance 3.0, AMR, and SMIL

•

OMA Client Provisioning

•

SyncML (local and remote)

•

Java

•

Music Player supporting MP3, MPEG4, AAC, eAAC+, WMA

•

OMA DM 1.2 and FOTA with FUMO 1.0

•

Calendar with today view in active standby mode

•

Instant messaging

•

VoIP

•

Wideband AMR

•

Nokia web browser

•

Nokia PC suite

RM-368

General information

Accessories

Sales package contents

•

Nokia 6260 slide phone

•

Nokia Battery BL-5F

•

Nokia High Efficiency Charger AC-8

•

Nokia Wired Headset HS-47

•

Nokia Micro USB Cable CA-101

•

Nokia Video-Out Cable CA-92U

•

User Guide

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

Page 19

RM-368 General information

Table 1 Battery and chargers

Type Name

Note: This phone is charged through the smaller Nokia standard charger interface (2.0 mm plug). A 3.5

mm compatible Nokia standard charger can be used together with the CA-44 charger adapter. BL-5F Battery 950 mAh Li-Ion AC-8 High Efficiency Charger

Table 2 Car accessories

Type Name

HH-12 Holder easy mount CR-82 Mobile holder DC-4 Mobile charger

Table 3 Headsets

Type Name

Wired

HS-47 Stereo headset

Wireless

BH-602 Bluetooth stereo headset Bh-604 Bluetooth stereo headset

Type Name

CA-101 Micro USB cable CA-92U Video-Out cable

Technical specifications

General specifications

Unit Dimension (mm) Weight (g) Volume (cc)

Table 4 Cables

RM-368 Transceiver

99.4 x 46.5 x 15.4 114 64.5 with BL-5F 950 mAh LiIon battery pack

Issue 1 COMPANY CONFIDENTIAL Page 1 –7

Page 20

RM-368

General information

Main RF characteristics for GSM850/900/1800/1900 and WCDMA band I, II and VIII phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA I (2100), WCDMA II (1900)

and WCDMA VIII (900)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz WCDMA II (1900): 1930 - 1990 WCDMA VIII (900): 925- 960 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz WCDMA II (1900): 1850 - 1910 WCDMA VIII (900): 880 - 915 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA I (2100): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA VIII (900): -50 ... +24 dBm/0.01μW ... 251.2mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA I (2100): 277 WCDMA II (1900): 289 WCDMA VIII (900): 152

Channel spacing 200 kHz

Page 1 –8 COMPANY CONFIDENTIAL Issue 1

Page 21

RM-368 General information

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA I (2100): 75 WCDMA II (1900): 75 WCDMA VIII (900): 75

Battery endurance

Battery Talk time Standby time

BL-5F 950 mAh Li-ion GSM: 6.0 hours

WCDMA: 4.0 hours

Note: Variation in operation times will occur depending on SIM card, network settings and usage.

Talk time is increased by up to 30% if half rate is active, and reduced by 5% if enhanced full rate is active.

Environmental conditions

Environmental

condition

Normal operation Reduced performance Intermittent or no

operation

No operation or storage

Charging allowed

-15 oC ... +55 oC 55 oC ... +70 oC

-40 oC ... -15 oC and +70 oC ... +85oC

<-40 oC and >+85 oC

-15 oC ... +55 oC

Ambient temperature Notes

GSM: 400 hours WCDMA: 370 hours

Specifications fulfilled Operational only for short periods Operation not guaranteed but an

attempt to operate will not damage the phone

No storage. An attempt to operate may cause permanent damage

Long term storage conditions

Humidity and water resistance

Issue 1 COMPANY CONFIDENTIAL Page 1 –9

0 oC ... +85 oC

Relative humidity range is 5 to 95%. Condensed or dripping water may

cause intermittent malfunctions. Protection against dripping water

has to be implemented in (enclosure) mechanics.

Continuous dampness will cause permanent damage to the module.

Page 22

RM-368

General information

(This page left intentionally blank.)

Page 1 –10 COMPANY CONFIDENTIAL Issue 1

Page 23

Nokia Customer Care

2 — Service Devices and

Service Concepts

Issue 1 COMPANY CONFIDENTIAL Page 2 –1

Page 24

RM-368

Service Devices and Service Concepts

(This page left intentionally blank.)

Page 2 –2 COMPANY CONFIDENTIAL Issue 1

Page 25

RM-368 Service Devices and Service Concepts

Table of Contents

Service devices........................................................................................................................................................2–5

Product specific devices....................................................................................................................................2–5

FS-80..............................................................................................................................................................2–5

MJ-169 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–5

SA-131 ...........................................................................................................................................................2–6

SA-183 ...........................................................................................................................................................2–6

Using SA-131 GPS RF coupler with RM-368................................................................................................2–6

General devices..................................................................................................................................................2–7

CU-4................................................................................................................................................................2–8

FLS-5 ..............................................................................................................................................................2–9

FPS-21......................................................................................................................................................... 2–10

JBT-9 ........................................................................................................................................................... 2–10

JXS-1............................................................................................................................................................ 2–11

PK-1............................................................................................................................................................. 2–11

PKD-1 .......................................................................................................................................................... 2–11

RJ-209 ........................................................................................................................................................ 2–11

RJ-227 ......................................................................................................................................................... 2–11

SB-6............................................................................................................................................................. 2–12

SB-7............................................................................................................................................................. 2–12

SPS-1........................................................................................................................................................... 2–12

SRT-6........................................................................................................................................................... 2–12

SS-46........................................................................................................................................................... 2–13

SS-62........................................................................................................................................................... 2–13

ST-64........................................................................................................................................................... 2–13

ST-70........................................................................................................................................................... 2–13

SX-4............................................................................................................................................................. 2–13

Cables............................................................................................................................................................... 2–13

CA-101 ........................................................................................................................................................ 2–14

CA-31D ........................................................................................................................................................ 2–14

CA-58RS....................................................................................................................................................... 2–14

CA-89DS ...................................................................................................................................................... 2–15

CA-92U ........................................................................................................................................................ 2–15

DAU-9S........................................................................................................................................................ 2–15

PCS-1........................................................................................................................................................... 2–16

XRS-6........................................................................................................................................................... 2–16

Service concepts .................................................................................................................................................. 2–17

POS (Point of Sale) flash concept .................................................................................................................. 2–17

Flash concept with FPS-21............................................................................................................................. 2–18

CU-4 flash concept with FPS-21..................................................................................................................... 2–19

Module jig service concept............................................................................................................................ 2–20

RF testing concept with RF coupler .............................................................................................................. 2–21

Service concept for RF testing and RF/BB tuning........................................................................................ 2–22

GPS testing concept with GPS RF coupler..................................................................................................... 2–23

Bluetooth testing concept with SB-6 ........................................................................................................... 2–24

List of Tables

Table 5 Attenuation values ................................................................................................................................ 2–14

Issue 1 COMPANY CONFIDENTIAL Page 2 –3

Page 26

RM-368

Service Devices and Service Concepts

List of Figures

Figure 2 Base and coupler setting for SA-131 with RM-368...............................................................................2–7

Figure 3 Basic flash concept with FPS-21.......................................................................................................... 2–18

Figure 4 CU-4 flash concept with FPS-21........................................................................................................... 2–19

Figure 5 Module jig service concept .................................................................................................................. 2–20

Figure 6 RF testing concept with RF coupler .................................................................................................... 2–21

Figure 7 Service concept for RF testing and RF/BB tuning .............................................................................. 2–22

Figure 8 RF testing concept with RF coupler .................................................................................................... 2–23

Figure 9 Service concept for RF testing and RF/BB tuning .............................................................................. 2–24

Page 2 –4 COMPANY CONFIDENTIAL Issue 1

Page 27

RM-368 Service Devices and Service Concepts

Service devices

Product specific devices

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-368. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-80 Flash adapter

•

FS-80 is equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

MJ-169 Module jig MJ-169 is meant for component level troubleshooting.

The jig includes an RF interface for GSM, WCDMA and Bluetooth. In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

MMC interface

•

Duplicated SIM connector

•

Connector for control unit

•

Access for AV- and USB connectors

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

Issue 1 COMPANY CONFIDENTIAL Page 2 –5

Page 28

RM-368

Service Devices and Service Concepts

SA-131 GPS RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.

For more information on how to use the SA-131 with RM-368, see

Using SA-131 GPS RF coupler with RM-368 (page 2–6).

SA-183 RF coupler SA-183 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter. The following table shows attenuations from the antenna pads of the

mobile terminal to the SMA connectors of the RF coupler (open mode):

•

Frequency Attenuation. (dB)

GSM850 TX Low: 8.0 Mid: 8.1 High: 8.5 GSM850 RX Low: 9.2 Mid: 9.3 High: 9.5 GSM900 TX Low: 9.3 Mid: 9.4 High: 9.5 GSM900 RX Low: 9.7 Mid: 10.0 High: 10.5 GSM1800 TX Low: 11.2 Mid: 11.5 High: 11.7 GSM1800 RX Low: 11.8 Mid: 12.5 High: 12.1 GSM1900 TX Low: 12.6 Mid: 12.2 High: 11.7 GSM1900 RX Low: 11.5 Mid: 11.3 High: 11.1 WCDMA band I TX Low: 11.6 Mid: 11.3 High: 11.2 WCDMA band I RX Low: 10.7 Mid: 11.1 High: 11.1 WCDMA band II TX Low: 12.6 Mid: 12.2 High: 11.7 WCDMA band II RX Low: 11.5 Mid: 11.3 High: 11.1 WCDMA band VIII TX Low: 9.3 Mid: 9.4 High: 9.5 WCDMA band VIII RX Low: 9.7 Mid: 10.0 High: 10.5

Using SA-131 GPS RF coupler with RM-368

Use the following basic SA-131 setup for RM-368:

•

1575.520152 MHz

•

-110 dbm

•

20 db fixed RF attenuator

•

9.5 db product specific RF attenuation (closed mode)

And use the following settings for the SA-131:

•

Base setting: F 3.1 (see figure)

•

Sledge setting: 1

•

Frame setting: 1

•

Coupler setting: D 2.3, 3.1 (see figure)

Page 2 –6 COMPANY CONFIDENTIAL Issue 1

Page 29

RM-368 Service Devices and Service Concepts

•

Direction: Up

Figure 2 Base and coupler setting for SA-131 with RM-368

General devices

Issue 1 COMPANY CONFIDENTIAL Page 2 –7

Page 30

RM-368

Service Devices and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Page 2 –8 COMPANY CONFIDENTIAL Issue 1

Page 31

RM-368 Service Devices and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

Issue 1 COMPANY CONFIDENTIAL Page 2 –9

Page 32

Service Devices and Service Concepts

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

Note: FPS-10 can be used for flashing instead of FPS-21 if

necessary.

RM-368

JBT-9 Bluetooth test and

interface box (sales package)

The JBT-9 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

JBT-9 test box

•

Installation and warranty information

Page 2 –10 COMPANY CONFIDENTIAL Issue 1

Page 33

RM-368 Service Devices and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. PKD-1 SW security device

SW security device is a piece of hardware enabling the use of the service software when connected to the parallel (LPT) port of the PC.

Without the device, it is not possible to use the service software. Printer or any such device can be connected to the PC through the

device if needed.

RJ-209 Rework jig RJ-209 is used as a rework jig for the WLAN 4.0 module

This stencil takes the WLAN 4.0 module for spreading soldering paste onto the component. This must be used together with the ST-64 rework stencil.

RJ-227 Rework jig RJ-227 is a rework jig used when servicing the BTHFM module (D6000).

It is used together with the ST-70 rework stencil.

Issue 1 COMPANY CONFIDENTIAL Page 2 –11

Page 34

RM-368

Service Devices and Service Concepts

SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SB-7 WLAN test box WLAN test requires defined position for the device.

SPS-1 Soldering Paste

Spreader

The SPS-1 allows spreading of solder to the LGA components pads over the rework stencils.

SRT-6 Opening tool SRT-6 is used to open phone covers.

Page 2 –12 COMPANY CONFIDENTIAL Issue 1

Page 35

RM-368 Service Devices and Service Concepts

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-20/FPS-21.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using galvanic connector or coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

ST-64 Rework stencil ST-64 is the stencil used during rework of the WLAN 4.0 module. It

must be used together with the RJ-209 rework jig.

ST-70 Rework stencil ST-70 rework stencil is used with RJ-227 rework jig to service the

BTHFM module (D6000).

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-20/FPS-21 when DCT-4 phones

are flashed.

Cables

Issue 1 COMPANY CONFIDENTIAL Page 2 –13

Page 36

RM-368

Service Devices and Service Concepts

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-20/FPS-21 to a PC. It is

included in the FPS-20/FPS-21 sales packages.

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

•

Table 5 Attenuation values

Band Attenuation Rx/Tx

GSM850/900 0.2...0.3 dB GSM1800/1900 0.3...0.4 dB WCDMA/WLAN 0.4...0.6 dB

Page 2 –14 COMPANY CONFIDENTIAL Issue 1

Page 37

RM-368 Service Devices and Service Concepts

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

CA-92U Video-out cable The CA-92U enables viewing video recordings on a TV screen or

computer monitor. It can also be used while video conferencing. The cable is used to connect the 2.5mm AV connector of the phone to

the RCA connectors of an AV device.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

Issue 1 COMPANY CONFIDENTIAL Page 2 –15

Page 38

RM-368

Service Devices and Service Concepts

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA/WLAN: 0.6+-0.1dB

Page 2 –16 COMPANY CONFIDENTIAL Issue 1

Page 39

RM-368 Service Devices and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Type Description

Product specific tools

BL-5F Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –17

Page 40

Flash concept with FPS-21

RM-368

Service Devices and Service Concepts

Figure 3 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-80 Flash adapter

Other devices

FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Page 2 –18 COMPANY CONFIDENTIAL Issue 1

Page 41

RM-368 Service Devices and Service Concepts

CU-4 flash concept with FPS-21

Figure 4 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-80 Flash adapter

Other devices

CU-4 Control unit FPS-21 Flash prommer box AC-35 Power supply PK-1/PKD-1 SW security device SS-62 Flash adapter base SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable CA-89DS Service cable

Standard USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

Page 42

Type Description

USB cable

Module jig service concept

RM-368

Service Devices and Service Concepts

Figure 5 Module jig service concept

Type Description

Phone specific devices

MJ-169 Module jig

Other devices

CU-4 Control unit FPS-21 Flash prommer box PK-1/PKD-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

CA-89DS Service cable PCS-1 DC power cable

Page 2 –20 COMPANY CONFIDENTIAL Issue 1

Page 43

RM-368 Service Devices and Service Concepts

Type Description

XRS-6 RF cable

USB cable GPIB control cable

RF testing concept with RF coupler

Figure 6 RF testing concept with RF coupler

Type Description

Product specific devices

FS-80 Flash adapter SA-183 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-21 Flash prommer box PK-1/PKD-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Issue 1 COMPANY CONFIDENTIAL Page 2 –21

Page 44

Type Description

Cables

CA-89DS Service cable PCS-1 Power cable XRS-6 RF cable

GPIB control cable USB cable

Service concept for RF testing and RF/BB tuning

RM-368

Service Devices and Service Concepts

Figure 7 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-169 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment

Page 2 –22 COMPANY CONFIDENTIAL Issue 1

Page 45

RM-368 Service Devices and Service Concepts

Type Description

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable XRS-6 RF cable

GPIB control cable USB cable

GPS testing concept with GPS RF coupler

Figure 8 RF testing concept with RF coupler

Type Description

Product specific devices

FS-80 Flash adapter SA-131 GPS RF coupler

Other devices

CU-4 Control unit SX-4 Smart card

Issue 1 COMPANY CONFIDENTIAL Page 2 –23

Page 46

Type Description

JXS-1 RF shield box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Smart card reader Measurement equipment PC with Phoenix service software

Cables

CA-58RS RF service cable (product-specific adapter cable) PCS-1 Power cable DAU-9S MBUS cable XRS-6 RF cable

20dB attenuator

RM-368

Service Devices and Service Concepts

Interface cable USB cable

Bluetooth testing concept with SB-6

Figure 9 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

Page 2 –24 COMPANY CONFIDENTIAL Issue 1

Page 47

RM-368 Service Devices and Service Concepts

Type Description

FS-80 Flash adapter

Other devices

CU-4 Control unit SS-62 Flash adapter base PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –25

Page 48

RM-368

Service Devices and Service Concepts

(This page left intentionally blank.)

Page 2 –26 COMPANY CONFIDENTIAL Issue 1

Page 49

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 –1

Page 50

RM-368

BB Troubleshooting and Manual Tuning Guide

(This page left intentionally blank.)

Page 3 –2 COMPANY CONFIDENTIAL Issue 1

Page 51

RM-368 BB Troubleshooting and Manual Tuning Guide

Table of Contents

Baseband self tests in Phoenix .............................................................................................................................3–5

Power and charging troubleshooting..................................................................................................................3–7

Dead or jammed device troubleshooting.......................................................................................................3–7

Power key troubleshooting..............................................................................................................................3–9

General voltage checking troubleshooting ................................................................................................ 3–10

General power checking................................................................................................................................ 3–12

Charging troubleshooting ............................................................................................................................. 3–13

USB charging troubleshooting...................................................................................................................... 3–14

Battery current measuring fault troubleshooting ...................................................................................... 3–15

Clocking troubleshooting .............................................................................................................................. 3–16

Interface troubleshooting .................................................................................................................................. 3–17

Flash programming fault troubleshooting.................................................................................................. 3–17

SIM card troubleshooting .............................................................................................................................. 3–20

MicroSD card troubleshooting....................................................................................................................... 3–22

USB troubleshooting...................................................................................................................................... 3–23

USB data interface troubleshooting........................................................................................................ 3–23

USB charging troubleshooting................................................................................................................. 3–25

TV-out interface troubleshooting................................................................................................................. 3–26

User interface troubleshooting.......................................................................................................................... 3–27

Keyboard and side keys troubleshooting .................................................................................................... 3–27

Power key troubleshooting........................................................................................................................... 3–28

Navi key troubleshooting.............................................................................................................................. 3–29

Keyboard LEDs and Navi key LEDs troubleshooting.................................................................................... 3–30

Display module troubleshooting.................................................................................................................. 3–30

General instructions for display troubleshooting.................................................................................. 3–30

Display fault troubleshooting .................................................................................................................. 3–32

Display backlight troubleshooting .......................................................................................................... 3–33

Ambient light sensor (ALS)............................................................................................................................ 3–34

ALS troubleshooting ................................................................................................................................. 3–34

ALS functionality check............................................................................................................................. 3–35

ALS retuning .............................................................................................................................................. 3–35

Hall sensor troubleshooting ......................................................................................................................... 3–37

GPS troubleshooting ........................................................................................................................................... 3–38

GPS antenna.................................................................................................................................................... 3–38

GPS layout and basic test points................................................................................................................... 3–38

GPS settings for Phoenix................................................................................................................................ 3–39

GPS control................................................................................................................................................. 3–39

GPS Quick Test window ............................................................................................................................ 3–39

GPS RF test points........................................................................................................................................... 3–40

GPS failure troubleshooting.......................................................................................................................... 3–41

GPS basic checks troubleshooting ................................................................................................................ 3–42

Camera module troubleshooting....................................................................................................................... 3–44

Introduction to camera troubleshooting .................................................................................................... 3–44

Main (back) camera troubleshooting........................................................................................................... 3–44

Taking and evaluating test pictures with main camera ....................................................................... 3–44

Main camera troubleshooting ................................................................................................................. 3–45

Main camera baseband troubleshooting................................................................................................ 3–46

Main camera no recognizable viewfinder image troubleshooting...................................................... 3–47

Main camera bad image quality troubleshooting ................................................................................. 3–48

Camera flash troubleshooting ................................................................................................................. 3–48

Issue 1 COMPANY CONFIDENTIAL Page 3 –3

Page 52

RM-368

BB Troubleshooting and Manual Tuning Guide

Secondary (front) camera troubleshooting................................................................................................. 3–50

Evaluating videocall picture quality from secondary camera .............................................................. 3–50

Secondary camera troubleshooting........................................................................................................ 3–50

Secondary camera hardware troubleshooting ...................................................................................... 3–51

Secondary camera bad image quality troubleshooting........................................................................ 3–52

Audio troubleshooting........................................................................................................................................ 3–53

Audio troubleshooting test instructions...................................................................................................... 3–53

Internal earpiece troubleshooting ............................................................................................................... 3–57

Internal microphone troubleshooting......................................................................................................... 3–57

Internal handsfree (IHF) troubleshooting.................................................................................................... 3–59

External earpiece troubleshooting............................................................................................................... 3–60

External microphone troubleshooting......................................................................................................... 3–61

Acoustics troubleshooting............................................................................................................................. 3–62

Introduction to acoustics troubleshooting ............................................................................................ 3–62

Earpiece troubleshooting......................................................................................................................... 3–63

IHF troubleshooting.................................................................................................................................. 3–64

Microphone troubleshooting ................................................................................................................... 3–65

Vibra troubleshooting.................................................................................................................................... 3–66

Bluetooth and FM radio troubleshooting ......................................................................................................... 3–67

Bluetooth troubleshooting ........................................................................................................................... 3–67

FM radio troubleshooting.............................................................................................................................. 3–68

Baseband manual tuning guide......................................................................................................................... 3–69

Certificate restoring for BB5 products.......................................................................................................... 3–69

Energy management calibration.................................................................................................................. 3–74

List of Tables

Table 6 Display module troubleshooting cases................................................................................................ 3–30

Table 7 Pixel defects ........................................................................................................................................... 3–31

Table 8 Calibration value limits ......................................................................................................................... 3–74

List of Figures

Figure 10 Flashing pic 1. Take single trig measurement for the rise of the BSI signal................................ 3–18

Figure 11 Flashing pic 2. Take single trig measurement for the rise of the BSI signal................................ 3–19

Figure 12 GPS antenna location......................................................................................................................... 3–38

Figure 13 GPS layout and basic test points....................................................................................................... 3–38

Figure 14 GPS Control dialog box....................................................................................................................... 3–39

Figure 15 GPS Quick Test window for GPS troubleshooting ........................................................................... 3–40

Figure 16 GPS antenna test pad......................................................................................................................... 3–40

Figure 17 GPS RF probe points ........................................................................................................................... 3–41

Figure 18 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–55

Figure 19 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is

connected. ................................................................................................................................................. 3–55

Figure 20 Single-ended output waveform of the HP_in_Ext_out loop when microphone is connected....

3–56

Page 3 –4 COMPANY CONFIDENTIAL Issue 1

Page 53

RM-368 BB Troubleshooting and Manual Tuning Guide

Baseband self tests in Phoenix

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagram below.

If the phone is dead and you cannot perform the self tests, go to

Dead or jammed device troubleshooting.

Issue 1 COMPANY CONFIDENTIAL Page 3 –5

Page 54

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –6 COMPANY CONFIDENTIAL Issue 1

Page 55

RM-368 BB Troubleshooting and Manual Tuning Guide

Power and charging troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow - Page 1 of 2

Issue 1 COMPANY CONFIDENTIAL Page 3 –7

Page 56

Troubleshooting flow - Page 2 of 2

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –8 COMPANY CONFIDENTIAL Issue 1

Page 57

RM-368 BB Troubleshooting and Manual Tuning Guide

Power key troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –9

Page 58

General voltage checking troubleshooting

Troubleshooting flow - Page 1 of 2

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –10 COMPANY CONFIDENTIAL Issue 1

Page 59

RM-368 BB Troubleshooting and Manual Tuning Guide

Troubleshooting flow - Page 2 of 2

Issue 1 COMPANY CONFIDENTIAL Page 3 –11

Page 60

General power checking

Check the following voltages:

RM-368

BB Troubleshooting and Manual Tuning Guide

Signal

Rename

VIO Pearl/Gazoo ON ON 1.8 Memory, I/Os,

VBACK Pearl/Gazoo ON ON 2.5 Back-up

VSIM1 Pearl/Gazoo ON ON 1.8/3.0 SIM card VAUX1 Pearl/Gazoo ON ON 2.8 TV-OUT, 3DFS,

VAUX2 Pearl/Gazoo OFF OFF 2.5 ALS VANA Pearl/Gazoo ON ON 2.5 Audio VR1 Pearl/Gazoo OFF ON 2.5 Crystal

VRFC Pearl/Gazoo OFF ON 1.8 RAPU

VRCP1 Pearl/Gazoo 4.75 To RF parts VREF Pearl/Gazoo ON ON 1.25 RF reference VCORE Pearl/Gazoo ON ON 1.2 RAPU digital Can change due

Regulator Sleep Idle Nominal

voltage

Main user Notes

Display

battery

MR, Display

oscillators

converters

to RAPU version

& SW VOUT Pearl/Gazoo OFF OFF 2.5 Video switch VCAM_2V8 N1421 OFF OFF 2.8 Camera Disabled in

sleep VCAM_1V8 N1420 OFF OFF 1.800 Camera Disabled in

sleep VMEM Pearl/Gazoo OFF OFF 2.9 microSD Disabled in

sleep

Page 3 –12 COMPANY CONFIDENTIAL Issue 1

Page 61

RM-368 BB Troubleshooting and Manual Tuning Guide

Charging troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –13

Page 62

BB Troubleshooting and Manual Tuning Guide

USB charging troubleshooting

Context

For instructions regarding USB charging troubleshooting, see section USB charging troubleshooting

(page 3–25).

RM-368

Page 3 –14 COMPANY CONFIDENTIAL Issue 1

Page 63

RM-368 BB Troubleshooting and Manual Tuning Guide

Battery current measuring fault troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –15

Page 64

Clocking troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –16 COMPANY CONFIDENTIAL Issue 1

Page 65

RM-368 BB Troubleshooting and Manual Tuning Guide

Interface troubleshooting

Flash programming fault troubleshooting

Troubleshooting flow - Page 1 of 2

Issue 1 COMPANY CONFIDENTIAL Page 3 –17

Page 66

Troubleshooting flow - Page 2 of 2

RM-368

BB Troubleshooting and Manual Tuning Guide

Figure 10 Flashing pic 1. Take single trig measurement for the rise of the BSI signal

Page 3 –18 COMPANY CONFIDENTIAL Issue 1

Page 67

RM-368 BB Troubleshooting and Manual Tuning Guide

Figure 11 Flashing pic 2. Take single trig measurement for the rise of the BSI signal

Issue 1 COMPANY CONFIDENTIAL Page 3 –19

Page 68

SIM card troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –20 COMPANY CONFIDENTIAL Issue 1

Page 69

RM-368 BB Troubleshooting and Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 –21

Page 70

MicroSD card troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –22 COMPANY CONFIDENTIAL Issue 1

Page 71

RM-368 BB Troubleshooting and Manual Tuning Guide

USB troubleshooting

USB data interface troubleshooting

Troubleshooting flow - Page 1 of 2

Issue 1 COMPANY CONFIDENTIAL Page 3 –23

Page 72

Troubleshooting flow - Page 2 of 2

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –24 COMPANY CONFIDENTIAL Issue 1

Page 73

RM-368 BB Troubleshooting and Manual Tuning Guide

USB charging troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –25

Page 74

TV-out interface troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –26 COMPANY CONFIDENTIAL Issue 1

Page 75

RM-368 BB Troubleshooting and Manual Tuning Guide

User interface troubleshooting

Keyboard and side keys troubleshooting

Context

There are two possible failure modes in the keyboard module:

•

One or more keys are stuck, so that the key does not react when a keydome or a side key is pressed. This kind of failure is caused by mechanical reasons (dirt, rust, mechanical damage, etc.)

•

Malfunction of several keys at the same time. This happens when one or more rows or columns in the key

matrix are failing (shortcut or open connection). If the failure mode is not clear, start with the Keyboard test in Phoenix. In this phone the keyboard is connected to RAPU via an I/O Expander. RAPU controls the I/O Expander by the

I2C bus.

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –27

Page 76

Power key troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –28 COMPANY CONFIDENTIAL Issue 1

Page 77

RM-368 BB Troubleshooting and Manual Tuning Guide

Navi key troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –29

Page 78

Keyboard LEDs and Navi key LEDs troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Display module troubleshooting

General instructions for display troubleshooting

Context

•

The display is in a normal mode when the phone is in active use.

•

The operating modes of the display can be controlled with the help of

Table 6 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Page 3 –30 COMPANY CONFIDENTIAL Issue 1

Phoenix

Page 79

RM-368 BB Troubleshooting and Manual Tuning Guide

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing.

•

If a part of the image is missing, change the display module.

•

If the image is otherwise corrupted, follow the display fault troubleshooting flowchart.

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 7 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1 1 1

2 Combined

defect counts

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

1 1

Total

Steps

1. Verify with a working display that the fault is not on the display module itself.

The display module cannot be repaired.

2. Check that the cellular engine is working normally.

i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

3. Proceed to the display fault troubleshooting flowchart.

Use the Display Test tool in

Phoenix

should be able to read the APE ID).

service software.

Phoenix

to find the detailed fault mode.

Issue 1 COMPANY CONFIDENTIAL Page 3 –31

Page 80

Display fault troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –32 COMPANY CONFIDENTIAL Issue 1

Page 81

RM-368 BB Troubleshooting and Manual Tuning Guide

Display backlight troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –33

Page 82

Ambient light sensor (ALS)

ALS troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –34 COMPANY CONFIDENTIAL Issue 1

Page 83

RM-368 BB Troubleshooting and Manual Tuning Guide

ALS functionality check

Steps

1. Connect phone to Phoenix and set the phone (e.g. on the table) so that the amount of ambient light seen

by ALS is as stable as possible.

2. Start Phoenix

3. Choose File -> Scan product

4. Choose Testing -> Display Test

5. Open the Lights tab, check Ambient Light Sensor check box, click Read, cover the sensor and click Read

again. When covered, Luminance reading should be less than after clicking Read without covering the sensor.

6. If component doesn’t give any reading or reading doesn’t change when sensor is/is not covered, replace

the part.

Note: After replacing the ALS. If calibration values of the new sensor are lost or for some other

reason, ALS re-tuning is required (see instructions later in this document). When doing the ALS calibration procedure, it is required to have a reference phone, which includes

calibrated ALS. ALS re-tuning instructions show why the reference phone is needed.

ALS retuning

Steps

1. Connect reference phone to

light seen by ALS is as stabile as possible.

2. Start

3. Choose File→Scan Product.

Issue 1 COMPANY CONFIDENTIAL Page 3 –35

Phoenix

and set the phone (e.g. on the table) so that the amount of ambient

Page 84

BB Troubleshooting and Manual Tuning Guide

4. Choose Tuning -> Ambient Light Sensor Calibration. You should see the following window

RM-368

5. Read AD-count values for Channel 0 and Channel 1 by click Read button and write them down.

6. Repeat 1-5 for the phone to be calibrated and make sure the phone to be calibrated is located in the same place as reference phone was when luminance reading was taken.

7. Calculate co-efficient from reference phone and phone to be calibrated AD-count values by division: Coefficient = AD-count(reference phone) / AD-count(phone to be calibrated), write down the calculated coefficient values.

8. -> Iterate by changing Channel 0 and Channel 1 (reference level) values (remove cross from ‘Use default values only’). After writing some value to Channel 0 and Channel 1 (reference value), calibrate button must be pressed. Stop iterating when Co-efficient is equal to Co-efficient calculated in bullet 7. Note that decimal numbers should be used in the iteration in order to achieve enough precision (e.g. 200.2455)

9. After having same Co-efficient value in “Co-efficient” textbox as the calculated value, make sure that ambient light values (read using Testing → Display Test → “Luminance” textbox) are almost the same in reference phone and calibrated phone. Remember that illuminance readings for reference and calibrated phones must be done in the same ambient light conditions. If illuminance values differs a lot (difference max. +- 10%), repeat whole ALS re-tuning procedure.

10. To end the calibration, click Close.

Page 3 –36 COMPANY CONFIDENTIAL Issue 1

Page 85

RM-368 BB Troubleshooting and Manual Tuning Guide

Hall sensor troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –37

Page 86

RM-368

BB Troubleshooting and Manual Tuning Guide

GPS troubleshooting

GPS antenna

The GPS antenna is covering the GPS band. The GPS antenna consists of an antenna flex assembled directly onto the A-cover and connects with a pogo pin onto a pad on the top flex

GPS layout and basic test points

Figure 12 GPS antenna location

Figure 13 GPS layout and basic test points

VBat, ASIC internal LDO voltages, and clocks are available as shown in figure above.

Page 3 –38 COMPANY CONFIDENTIAL Issue 1

Page 87

RM-368 BB Troubleshooting and Manual Tuning Guide

GPS settings for Phoenix

GPS control

Context

Use the following to test GPS using Phoenix.

Steps

1. Start Phoenix service software.

2. From the File menu, select Scan Product and check that the correct product version is displayed.

3. From the Testing menu, select GPS Control. This opens up

figure below, and enables the GPS.

GPS Control

dialogue box, as shown in the

Figure 14 GPS Control dialog box

Select Receiver On to confirm the GPS is enabled and is in idle mode; at this point all clocks should be present, GPS_En_Reset & SleepX should be high, and Vdd_Dig, Vcc_TCXO & Vcc_PLL/VCO will be present.

Receiver On turns on all RF sections of the ASIC and so all LDOs will be on. These checks are part of GPS

basic checks troubleshooting (page 3–42).

GPS Quick Test window

The

GPS Quick Test

is correct and click Start Test. (Select Help for further information). This test will perform three tests in one; Self Test, Oscillator Test and CW Test, and will provide a Pass/Fail

response. The

troubleshooting (page 3–41).

Issue 1 COMPANY CONFIDENTIAL Page 3 –39

window has all the necessary functionality for GPS troubleshooting. Ensure the test setup

GPS Quick Test

window also contains a Receiver On button. These checks are part of GPS failure

Page 88

RM-368

BB Troubleshooting and Manual Tuning Guide

Figure 15 GPS Quick Test window for GPS troubleshooting

GPS RF test points

The GPS antenna test pads are located on the top side as shown in figure "GPS antenna test pads". Checking for a connection between these two test points will confirm that the antenna is working correctly, as well as performing a radiated CW test.

J6201 = GPS Ant J6202 = GPS Ant Gnd In order to probe GPS RF test points, inject 1575.52 MHz tone @ -110dBm at the GPS antenna test connector

and select Receiver On, then probe the GPS RF test points as shown in figure "GPS RF probe points". Compare RF levels with a known reference phone.

Figure 16 GPS antenna test pad

Page 3 –40 COMPANY CONFIDENTIAL Issue 1

Page 89

RM-368 BB Troubleshooting and Manual Tuning Guide

Figure 17 GPS RF probe points

GPS failure troubleshooting

Context

GPS troubleshooting is broken down into two parts: general GPS failure troubleshooting and GPS basic checks troubleshooting. The GPS failure troubleshooting flow can be followed and, where applicable, will feed into the GPS basic checks troubleshooting flow.

Issue 1 COMPANY CONFIDENTIAL Page 3 –41

Page 90

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –42 COMPANY CONFIDENTIAL Issue 1

Page 91

RM-368 BB Troubleshooting and Manual Tuning Guide

GPS basic checks troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –43

Page 92

RM-368

BB Troubleshooting and Manual Tuning Guide

Camera module troubleshooting

Introduction to camera troubleshooting

Bad conditions often cause bad pictures. Therefore, the camera operation has to be checked in constant conditions or by using a second, known-to-be-good Nokia device as reference. Image quality is hard to measure quantitatively, and the difference between a good and a bad picture can be small. Some training or experience may be needed to detect what is actually wrong.

When checking for possible errors in camera functionality, knowing what error is suspected significantly helps the testing by narrowing down the amount of test cases. The following types of image quality problems are common:

•

Dust (black spots)

•

Lack of sharpness

•

Bit errors

Main (back) camera troubleshooting

Taking and evaluating test pictures with main camera

When

•

When

•

taking

Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels If the phone is hot, let it rest for a while before taking the picture Make sure the optical system is clean Use highest possible resolution Make sure the light is sufficient (bright office lightning) Do not take the picture towards a light source Hold the phone as still as possible when taking the picture If camera has auto focus: Pictures should be taken both at infinity ~>2m and at macro distance ~10-15 cm

in order to verify auto focus functionality

evaluating

The center of the picture is sharper than the edges The image may be blurred, though it does not show in the viewfinder Analyse the picture from your PC monitor, full colour setting is recommended If possible, compare with a picture of the same motive taken with a similar Nokia device If camera has auto focus: Remember that the white focussing frame which appears when the camera

button is pressed halfway down, must turn green for auto focus lock. If the frame turns red, the camera is not focussed!

a test picture, remember the following:

Page 3 –44 COMPANY CONFIDENTIAL Issue 1

Page 93

RM-368 BB Troubleshooting and Manual Tuning Guide

Main camera troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –45

Page 94

Main camera baseband troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –46 COMPANY CONFIDENTIAL Issue 1

Page 95

RM-368 BB Troubleshooting and Manual Tuning Guide

Main camera no recognizable viewfinder image troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –47

Page 96

Main camera bad image quality troubleshooting

Troubleshooting flow

RM-368

BB Troubleshooting and Manual Tuning Guide

Page 3 –48 COMPANY CONFIDENTIAL Issue 1

Page 97

RM-368 BB Troubleshooting and Manual Tuning Guide

Camera flash troubleshooting

Context

Note: Before checking flash functionality, make sure that the main camera is working ok.

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –49

Page 98

BB Troubleshooting and Manual Tuning Guide

Secondary (front) camera troubleshooting

Evaluating videocall picture quality from secondary camera

When testing the picture quality of a videocall, remember the following:

•

Avoid bright fluorescent light, 50/60Hz electrical network or high artificial illumination levels

•

Make sure the optical system is clean

•

Make sure the light is suffiecient (bright office lightning)

•

Do not take the picture towards light source

•

Hold the phone as still as possible when evaluating the video call image quality.

•

Distance should be approximately 40 cm

When

•

evaluating

Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate

the picture on the receiving phone. The center of the picture is sharper than the edges If possible, compare with the picture on another Nokia device in a videocall, and of the same motive.

the picture quality of a video call, remember the following:

RM-368

Secondary camera troubleshooting

Troubleshooting flow

Note: Phone must be in a video call for the secondary camera to be active.

Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate

the picture on the receiving phone.

Page 3 –50 COMPANY CONFIDENTIAL Issue 1

Page 99

RM-368 BB Troubleshooting and Manual Tuning Guide

Secondary camera hardware troubleshooting

Troubleshooting flow

Note: Phone must be in a video call for the secondary camera to be active. Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate

the picture on the receiving phone.

Issue 1 COMPANY CONFIDENTIAL Page 3 –51

Page 100

BB Troubleshooting and Manual Tuning Guide

Secondary camera bad image quality troubleshooting

Context

Note: Phone must be in a video call for the front camera to be active.

Note: Always use the "troubled" phone when evaluating a picture in a video call. Do not evaluate

the picture on the receiving phone.

Troubleshooting flow

RM-368

Page 3 –52 COMPANY CONFIDENTIAL Issue 1

Nokia 6260s, RM-368 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

Care and maintenance

ESD protection

Battery information

Company policy

Nokia 6260 slide; L3&4 Service Manual Structure

Product selection

Phone features

Software and user interface features

Accessories

Technical specifications

General specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA band I, II and VIII phones

Battery endurance

Environmental conditions

Service devices

Product specific devices

FS-80 Flash adapter

MJ-169 Module jig MJ-169 is meant for component level troubleshooting.

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SA-131 GPS RF coupler SA-131 is a RF coupler for GPS testing. It is used together with SS-62.

SA-183 RF coupler SA-183 is an RF coupler for WCDMA and GSM RF testing. It is used

Using SA-131 GPS RF coupler with RM-368

General devices

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

JBT-9 Bluetooth test and

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

RJ-209 Rework jig RJ-209 is used as a rework jig for the WLAN 4.0 module

RJ-227 Rework jig RJ-227 is a rework jig used when servicing the BTHFM module (D6000).

SB-6 Bluetooth test and

SB-7 WLAN test box WLAN test requires defined position for the device.

SPS-1 Soldering Paste

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

ST-64 Rework stencil ST-64 is the stencil used during rework of the WLAN 4.0 module. It

ST-70 Rework stencil ST-70 rework stencil is used with RJ-227 rework jig to service the

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-20/FPS-21 to a PC. It is

CA-58RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

CA-92U Video-out cable The CA-92U enables viewing video recordings on a TV screen or

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Flash concept with FPS-21

CU-4 flash concept with FPS-21

Module jig service concept

RF testing concept with RF coupler

Service concept for RF testing and RF/BB tuning

GPS testing concept with GPS RF coupler

Bluetooth testing concept with SB-6

Baseband self tests in Phoenix

Power and charging troubleshooting

Dead or jammed device troubleshooting

Power key troubleshooting

General voltage checking troubleshooting

General power checking

Charging troubleshooting

USB charging troubleshooting

Battery current measuring fault troubleshooting

Clocking troubleshooting

Interface troubleshooting

Flash programming fault troubleshooting

SIM card troubleshooting

MicroSD card troubleshooting