The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also
other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly
and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors
may exist. If you find any errors or if you have further suggestions, please notify NOKIA using
the address below:
Service Manual Level 1&2
CMO Operation & Logistics
Training and Vendor Development
Multimedia Creation & Support
mailto:Service.Manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks
or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any
special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
Service Manual Level 1&2
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
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3. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
3.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT
THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE
ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS),
BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES,
MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL
DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU
HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO
INTERFERENCE.
Service Manual Level 1&2
3.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after
servicing and alignment.
5. Ensure all cables and wires are repositioned correctly
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4. ESD PROTECTION
Nokia requires that service points have sufficient ESD protection (against
static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the
product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can
be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an
ESD Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
Service Manual Level 1&2
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5. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Service Manual Level 1&2
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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6. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge
and discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for
longer than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time
by leaving the product switched on until it turns itself off (or by using the battery discharge
facility of any approved accessory available for the product).
Service Manual Level 1&2
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse. Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery
between 15°C and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.
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7. EXPLODED VIEW
See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
For more information, refer to the
Service Bulletin (SB-011) on NOKIA
Online. Supplier or manufacturer
contacts for tool re-order can be found
in “Recommended service equipment”
document on NOKIA Online.
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9. SW-UPDATE
Flash concept – (Point of Sales)
To use the FLS-5 Flash Dongle, you have to follow the user guide inside the sales package.
Please check always for the latest version of flash software, which is available on Nokia Online.
Service Manual Level 1&2
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10. DISASSEMBLY INSTRUCTION
1) Unlock the F-Cover.
2) Remove the F-Cover.
Service Manual Level 1&2
3) Remove the Camera Module with SS-102. 4) Open the first cover clip from the A-Cover with SRT-
6.
5) Open the second cover clip. 6) Remove the A-Cover.
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7) Separate the Functional Keymat. 8) Lift up the Earpiece Frame Assy with a dental tool.
Service Manual Level 1&2
9) Take out the Earpiece Frame Assy. 10) Open the LCD Connector. Be careful with the
surrounding components.
11) Use the SS-93 to free edges.
First, insert it only a little under the display, then move
it left and right to begin freeing the glued area. Then
push straight down to the middle to remove the
display.
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12) Unscrew the 2 screws from the Antenna Cover
Assy.
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13) Open the first side clip.
14) Open the second clip.
Service Manual Level 1&2
15) Lift up the E-Cover slightly.
17) Separate the Numeric Keymat from the E-Cover. 18) Unscrew the 4 remaining screws.
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16) Remove the E-Cover.
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19) Separate the D-Cover from the PWB/Slider.
20) Remove the DC Jack.
Service Manual Level 1&2
21) Detach the power button on the top of the phone
with the dental tool.
23) Lift up and remove the Docking Flex. 24) Use the dental tool to open the first clip of the
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22) Release the Docking Flex.
Antenna Cover Assy.
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25) Open the second clip.
26) Open the next clip.
Service Manual Level 1&2
27) Open the next clip.
29) Remove the IHF Speaker. 30) Be careful with the surrounding components when
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28) Remove the Antenna Cover Assy.
opening the B2B Connector.
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31) Separate the PWB from the Slider Module. 32) Remove the UI Flex Assy.
Service Manual Level 1&2
33) If UI-Flex is removed, then a completely new Slider
Module must be used for re-assembly.
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11. ASSEMBLY HINTS
1: UI Flex to Slider Module New Slider Module Assy and new UI Flex needed, the
SS-187 UI Flex Assy JIG must be used.
Service Manual Level 1&2
1) Place the UI Flex Assy
the B2B Connector is under the assy and not on
the top.
3) Align the bottom edge of the slider to the
bottom edge of the JIG as shown and press down
firmly.
onto the JIG. Note that
2) Pull on the top red tab and bottom red tab to
remove the foils. Do not remove the central foil.
4) Make sure the guide pins are aligned correctly.
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5) Smooth down the copper color flex in the
direction shown to ensure gluing is complete.
6) Feed the B2B Connector Flex through the Slider
Module to reach the end of the assembly.
Service Manual Level 1&2
7) Assembly completed.
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2: Docking Flex to D-Cover Special Care Assembly must be used
Service Manual Level 1&2
1) Remove the gluing foils from the Docking Flex
Assy.
3) If the D-Cover is new: Remove the gluing foils
and glue areas.
2) If the D-Cover is re-used: Remove any glue
residue. There are three areas to clean: the Side
Keys/AV Connector/Power Switch.
4) Insert the AV Connector and press home.
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5) Carefully bend the power key area into place
and press home.
6) Bend the side keys into place and press home.
Service Manual Level 1&2
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3: LCD repair using Display Adhesive Light Special Care Assembly must be used, unless entire UI
Flex is being replaced
Service Manual Level 1&2
1) Remove the LCD as shown in disassembly
instruction. Remove the shaded area from UI Flex
Assy. Take care not to damage the UI Flex Assy
itself.
3) Remove the section foil by lifting the red tab to
expose the glued area.
2) Replace this section with Display Panel
Adhesive Light CC. This is necessary to ensure a
correct display fixation to the Slider Module and a
correct groundling of the display.
4) Align the display as shown.
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5) Fix the display in place, use careful even
pressure from the sides only to ensure that the
display stays fixed.
6) Close the connector.
Service Manual Level 1&2
7) Fold the flex up, away from the display area.
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4: E-Cover and Numeric Keymat
Service Manual Level 1&2
1) Ensure that the Numeric Keymat is fully under
the Slider, including back edging.
5: A-Cover and Slider Module
1) Ensure that the Slider Module is correctly
inserted under the A-Cover hooks.
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11.1 Torque information
1) Tighten the screws to the torque of 17 Ncm in the
order shown.
1) Tighten the screws to the torque of 17 Ncm in the
order shown.
Service Manual Level 1&2
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12. SOLDER COMPONENTS
3600 Slide RM-352 Components overview
Solder components only for Level 2
Service Manual Level 1&2
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