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5140/5140i
NPL-5/RM-104
Transceiver characteristics:
• Xpress-on™ shells provide protection against splashes
and dust
• Push to talk
• Passive matrix color display 128 x 128 pixels -
5140i: 65536 colors
5140: 4096 colors
• Integrated VGA camera
• Stereo FM radio
• Flashlight
• Thermometer
• Decibel meter
• Infrared
• Polyphonic tones
• EGSM 900, GSM 1800, and GSM 1900 networks
• WIM (Wireless Identity Module)
• Pop-Port™ interface
• OMA Super Distribution over infrared and MMS
• EDGE Class 6 (3+1, 2+2)
• GPRS (General Packet Radio Service)
• HSCSD (High-Speed Circuit-Switched Data)
Transceiver with BL-5B 760mAh Li-Ion battery pack
Talk time Standby Note
2 h –5 h 150 h –300 h
Environmental characteristics:
• Lead-free soldered
Depends on
network
parameters
SERVICE MANUAL
Service Level 1&2
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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TABLE OF CONTENT
1. INTRODUCTION...................................................................................................................................................................................3
2. GENERAL REPAIR INFORMATION .....................................................................................................................................................4
3. PATHFINDER FOR WORKSHOP STAFF.............................................................................................................................................5
4. EXPLODED VIEW AND COMPONENT DISPOSAL .............................................................................................................................6
5. SPARE PARTS OVERVIEW ..................................................................................................................................................................7
6. SPARE PARTS LIST..............................................................................................................................................................................8
7. SERVICE TOOLS....................................................................................................................................................................................9
8. SW-UPDATE...................................................................................................................................................................................... 11
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Page
9. DISASSEMBLY INSTRUCTIONS....................................................................................................................................................... 12
10. EXCHANGE OF SYSTEM CONNECTOR........................................................................................................................................ 14
11. LEGEND FOR QUICK TROUBLE SHOOTER................................................................................................................................. 15
12. QUICK TROUBLE SHOOTER PART 1.......................................................................................................................................... 16
13. QUICK TROUBLE SHOOTER PART 2.......................................................................................................................................... 17
14. QUICK TROUBLE SHOOTER PART 3.......................................................................................................................................... 18
15. CAMERA GONOGO TEST ............................................................................................................................................................. 19
16. INFRARED TEST........................................................................................................................................................................... 20
17. GONOGO TEST ............................................................................................................................................................................. 21
18. BATTERY TEST............................................................................................................................................................................. 21
19. FORWARDING OF REPAIRS ....................................................................................................................................................... 22
20. ESD PROTECTION REQUIREMENTS........................................................................................................................................... 23
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 05.04.2004 Initial draft
Approved 1.0 11.05.2004 Approval
Approved 2.0 30.03.2005 5140i implemented
Approved 3.0 30.03.2005 Exploded view/ Spare Parts overview corrected
Approved 4.0 14.06.2005 Exploded view/ Spare Parts overview corrected
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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1. INTRODUCTION
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to
NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it
is confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify NOKIA using the address below:
mailto:cc-ts-rc.documentation@NOKIA.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:
Warnings:
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
1.
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
2.
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
3.
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
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Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
5. Ensure all cables and wires are repositioned correctly.
Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on NOKIA Online. Also see
ESD Protection Requirements in this Service Manual.
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2. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:
o
To familiarize oneself with NOKIA product read the tutorials or user guide on www.NOKIA.com -->Support-->
Phones, by selecting the Phone Model.
o
Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.
o
Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they
are not soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
leakage can have an influence on the device.
o Always use original NOKIA spare parts.
o Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered
connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on NOKIA Partner Web Site/NOKIA Online).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.
o A SIM card is needed for all GoNoGo tests.
o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the
appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
o There are several documents available on NOL, which have to be followed:
o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
NOKIA Online. This is also important to recognize, if existing documents have become invalid.
o The service level indicator at the bottom of each document tells the appropriate destination.
Downloads > Support Library >
1. Instructions
2. General Service Bulletins
3. Product related documents
4. Spare Part Service Bulletins
5. Service Tools Service Bulletins
6. Common Software Service Bulletins
etc,…
Use General SB-217 as a reference or overview.
Please also check NOKIA Online (NOL) for latest news and files on a regular basis.
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed. Main documentation database is
content, like video clips or interactive tutorials.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest files in Support Library”). Every new information has to be processed and implemented as
soon as possible.
When logged into NOL you can also find needed information in different folder like:
Support Library
Phones
Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online
Former NOKIA CarePoint
content, such as
• Online Troubleshooting
• Product informations
• Videos – Disassembly/Assembly
PAGE 5 (23) Approved 4.0
NOKIA Online with the purpose of serving different multimedia
Service Manuals
Service Bulletins
Software
Repair Information
can be found on
NOKIA Online
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NOKIA Online
Care Services
Training
Phone Models
Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the
phone:
Overview & Guides
Basic information about the
phone, features and technologies
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.
Disassembly & Assembly
Instructions to disassemble and
assemble the phone
Step-by-step instructions on how to
locate and repair the most common
Troubleshooting
problems with the phone
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different
categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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5. SPARE PARTS OVERVIEW
PAGE 7 (23) Approved 4.0
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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6. SPARE PARTS LIST
Please exchange this page (placeholder) with latest corresponding Service
Bulletins (spare parts, SWAP units and service tools) from NOL!
This will ensure, that you are using up-to-date order codes only.
Therefore Service Bulletins have to be checked from NOL on daily basis.
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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7. SERVICE TOOLS
PAGE 9 (23) Approved 4.0
FLS-4S incl. ACF-8, Driver and User Guide
Dongle and flash device incorporated into one package,
developed specifically for POS use.
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ACF-8
Universal Power Supply is used to power FLS-4S.
Internal Battery BL-5B
Inserted under the back cover, this Li-Ion 760 mAh battery
provides power in a lightweight package.
Travel Charger ACP-12
Small and lightweight charger for fast charging of your phone
battery.
Headset HDS-3
Small and lightweight stereo headset for handsfree functionality
and listening to FM radio.
SRT-10
Camera removal tool. One side is for disassembly, the other side
for assembly
XCS-1
Service Cable is used to connect FLS-4S to SF-6 .
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PAGE 10 (23) Approved 4.0
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SF-6
POS Flash Adapter is used in POS (Point of Sales) environment for
software updating. It provides controlled supply voltage and
necessary connections between the phone and the Flash Device.
It substitutes for the phone’s standard battery during the
software update.
Test Pins
for Flash Adapter SF-6
RJ-8
Soldering Jig
Lead-free Solder Wire
Mandatory for lead-free products (Level 2 only).
0772040 NMP Standard Toolkit
NOKIA opening tool SRT-6 NOKIA No. 0770431
Tonichi torque driver NOKIA No. 6901525
Hoya micro fibre cloth MX304
Dastex gloves S, M, XL
Artilux goggles AH166
Wera bit T5 867/4TX 5x50
Wera 867/4 6IP; 50mm (Torx 6 PLUS®)
Wera bit T6 867/4TX 6x50
Wera 867/1 5IP; 25mm (Torx 5 PLUS®)
Wera bit T6 PLUS® 867/4TX 6IP
Facom side cutter 416E
Facom T5 driver SP.14032
Facom T6 driver SP.14033
Facom slot screwdriver AEF. 2x35.E
Wetec tweezers 7abb SA-ESD
Wetec tweezers 22 SA-ESD
Wetec tweezers 13 SA-SMD ESD
Wetec tweezers PSF SA-ESD
Wetec ESD brush E1211
Kaiser Fototechnik airbrush 6315
Wetec dental tool DEM83266/0
RS Components Scissors 323-5732
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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8. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on
NOKIA Online.
Flash Concept – (Point of Sales)
It is very important to follow this insertion and removal procedure, otherwise the contact pins of Flash Adapter
will be damaged.
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Insert the Flash Adapter SF-6 like a battery, start at the
Battery Connector side. Take care not damage the contact
pins of Flash Adapter and the spring contacts of SIM Card
reader
Remove SIM Card and close SIM Cover before inserting
the Flash Adapter!
Now, push down the bottom side of the phone, do not
use too much force.
When removing the phone, always start from the bottom
side of the unit.
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
Take away the unit now.
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9. DISASSEMBLY INSTRUCTIONS
Attention!
It is not allowed to open the unit more than once,
otherwise the unit is not splash proofed any more and
has to be sent to the appropriate
service supplier with higher service level. Always use
new screws for assembly.
PAGE 12 (23) Approved 4.0
1.) Press the grip markings on both sides of the B-Shell
and remove B-Shell.
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2.) Remove the Keymat.
®
4.) Unscrew the four, Torx Plus
shown order. Always use new screws when re-
assembling! For assembly, reverse the order and use a
Torx Plus
32Ncm.
®
size 6 driver with a torque setting of
size 6 screws in the
3.) Remove the A-Shell.
5.) Take away the UI Module Assy with Engine Module.
6.) Separate the UI-Module Assy from Engine Module
carefully, because of the board-to board-connector.
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
7.) Push out the LCD by using a clean cloth.
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8.). Protect the LCD with a film.
10.). Use tweezers to remove Speaker from Kirk Boot. 11.) Use a slotted screwdriver as a lever to open the
9.) Remove the Speaker with Kirk Boot. Note the
guiding when assembling.
Camera Shield.
12.) Camera Module is attached with four snaps into its
guidance. Place SRT-10 as shown in the picture and
unlock the snaps on both sides. Note releasing order.
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
13.) Use tweezers to take away the Camera module.
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10. EXCHANGE OF SYSTEM CONNECTOR
(PICTURE EXAMPLES TAKEN FROM 5100)
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1.) The System Connector Assy is attached with
double-sided adhesive gasket to C-Cover. Also note the
gasket on C-Cover.
3.) Press again SRT-6 between C-Cover and System
Connector Assy and remove the System Connector
Assy.
2.) Press SRT-6 between C-Cover and System
Connector Assy and remove the Battery Cover Assy.
4.) Remove the System Connector Assy.
5.) To remove the remaining adhesive gasket use SRT6 only.
Do not use sharp-edged tools for this procedure.
7.) Place the System Connector Assy to its guidance
exactly.
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
6.) Remove protection foil from System Connector
Assy.
8.) Now press connector to C-Cover firmly, while
taking care not to slip C-Cover on your table.
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11. LEGEND FOR QUICK TROUBLE SHOOTER
This legend is valid for all parts of the Quick Trouble Shooter
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
PAGE 15 (23) Approved 4.0
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Only marked components ( e.g. I002
The start point of repair activities regarding the appeared fault symptoms.
Follow the arrows step by step
Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean if necessary.
Measure component for electrical functionality and change, if needed.
(Level 2 only)
Pads or contacts: Check optical and mechanical condition particularly regarding
to corrosion. Clean with ESD brush only, if necessary.
No more actions possible send product to the appropriate service supplier with
higher service level.
) can be changed.
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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12. QUICK TROUBLE SHOOTER PART 1
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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13. QUICK TROUBLE SHOOTER PART 2
PAGE 17 (23) Approved 4.0
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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14. QUICK TROUBLE SHOOTER PART 3
PAGE 18 (23) Approved 4.0
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Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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15. CAMERA GONOGO TEST
Before starting the GoNoGo
test, check that camera
window is clean. If not, clean
the window with cloth.
PAGE 19 (23) Approved 4.0
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• Press the red receiver button to reach the Home Menu
• From Home Menu, select the Menu key
• Press Capture to take a photo
This Image will be saved to Gallery into the Photos folder automatically.
Test was successful, if the Image appears on your Display. The camera is ok.
• Select Options
• Select Delete
• Select Yes
• Select Exit for Home Menu
If the test is failed see Quick Trouble Shooter.
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16. INFRARED TEST
Infrared test
You need another infrared device (e.g. 6230) to do a GoNoGo test. The infrared windows of the devices must be
directed to each other and should have a distance of approximate 15 cm. Make sure that infrared is activated in
receiver device.
Warning: Do not point the IR (infrared) beam at anyone’s eye or allow it to interfere with other IR devices. This
device is a Class 1 Laser product.
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Reference unit, Bluetooth /infrared activated Test unit
Settings on the test unit:
• Press the red End key to reach the Home Menu
• Select Names and select Search for an entry
If phone and SIM memory is empty, create one new entry.
• Select options
• Select Contact details
• Select Options
• Select Send business card
• Select Via infrared
If sending of business card fails, make sure again that infrared windows are directed to each other and
infrared is activated in reference device. Then try again sending.
Test was successful, if you get this message on receiver device.
You will
• Press the red End key to reach the Home Menu
not get a confirmation on sender device.
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17. GONOGO TEST
After the optical check, a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the
functionality of the phone.
Please refer to the actual information on NOKIA Online. When using delivered tester support files, take care of the
right setup according to the tester type and product type.
Please refer to “Recommended Service Equipment” on NOKIA Online.
PAGE 21 (23) Approved 4.0
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Mobile Phone Tester
18. BATTERY TEST
A battery tester lets you test the capacity of NOKIA batteries.
Please refer to the actual information on NOKIA Online.
http://www.astratec.co.uk/
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
http://www.cadex.com/
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19. FORWARDING OF REPAIRS
When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend
using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
PAGE 22 (23) Approved 4.0
Put the unit under the stretch film.
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Add repair documentation e.g. filled-in service note into
the swap carton.
There are two different sizes of swap cartons for common mobile phones.
Fold the swap carton as shown in Spare Parts SB-004.
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20. ESD PROTECTION REQUIREMENTS
Please refer to the NOKIA Online document Service Supplier Requirements in folder General instructions.
PAGE 23 (23) Approved 4.0
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USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock
The video covers general issues concerning Electro-Static Discharge (ESD)
NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for cleaning
modules/displays
Service Manual 5140/5140i Level 1&2 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
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