Nokia X5-00, RM, 678 Service Manual

Page 1
RM-678
Service Manual Level 1&2
X5-00
Service Manual
Level 1&2
Version 1.0
Copyright © 2010 Nokia. All rights reserved.
COMPANY CONFIDENTIAL
1
Page 2
RM-678
Service Manual Level 1&2
Transceiver characteristics
Modes:
TD-SCDMA 2.0G
GSM 900/1800/1900MHz, EDGE,HSDPA
Main Display:
2.4
240*320
16 million colors
QVGA
Version 1.0
Operating System
Series 60
Connectors:
Micro-USB connector
Audio jack
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
2
Page 3
RM-678
Service Manual Level 1&2
DC jack
Transceiver with BL-4C 860mAh Li-Ion battery pack
Talk time Standby time Note
250 min (TD-SCDMA)
200 min (GSM)
150 min (VT)
210 hrs (TD-SCDMA)
200 hrs (GSM)
Depends on
network
parameters
Version 1.0
Copyright © 2010 Nokia. All rights reserved.
COMPANY CONFIDENTIAL
3
Page 4
RM-678
Service Manual Level 1&2
Version 1.0
4
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 5
RM-678
Service Manual Level 1&2
Table of Contents
Amendment record sheet ..................................................................................................................7
Copyright................................................................................................................................................9
Warnings and cautions.....................................................................................................................10
WARNINGS
CAUTIONS
For your safety....................................................................................................................................12
ESD production....................................................................................................................................13
Care and maintenance ......................................................................................................................15
Battery information ..........................................................................................................................17
Exploded view ....................................................................................................................................20
........................................................................................................................................10
..........................................................................................................................................11
Service devices....................................................................................................................................23
Software update ................................................................................................................................25
Disassembly instructions .................................................................................................................26
Version 1.0
COMPANY CONFIDENTIAL
5
Copyright © 2010 Nokia. All rights reserved.
Page 6
RM-678
Service Manual Level 1&2
Assembly and disassembly hints ...................................................................................................39
Version 1.0
6
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 7
RM-678
Service Manual Level 1&2
Amendment record sheet
Amendment No Date Inserted by Comments
Version 0.1 1/2010 Fu Qian
The purpose of this document is to guide technicians of Nokia service levels 1 and 2
workshop to carry out services to Nokia products. This Service Manual is Company
confidential and to be used by authorized Nokia service suppliers. Nokia also provides
other guidance documents (e.g. Service Bulletins) for service suppliers, and please
regularly follow them and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some
errors may exist. If any errors are found or if you have further suggestions, please
notify Nokia in writing by sending letters or mails to the following:
Nokia Care Academy
mailto:Service.Manuals@nokia.com
Please keep in mind that this documentation is continuously being updated, and
watch out for the newest version.
Version 1.0
COMPANY CONFIDENTIAL
7
Copyright © 2010 Nokia. All rights reserved.
Page 8
RM-678
Service Manual Level 1&2
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
8
Page 9
RM-678
Service Manual Level 1&2
Copyright
Copyright© 2010 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this
document in any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be
trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make
changes and improvements to any of the products described in this document
without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or
any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable
law, no warranties of any kind, either express or implied, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose, are
made in relation to the accuracy, reliability or contents of this document. Nokia
reserves the right to revise this document or withdraw it at any time without prior
notice.
Version 1.0
COMPANY CONFIDENTIAL
9
Copyright © 2010 Nokia. All rights reserved.
Page 10
Service Manual Level 1&2
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
RM-678
Warnings and cautions
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
WARNINGS
z CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC
ENGINE MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN
Version 1.0
Copyright © 2010 Nokia. All rights reserved.
COMPANY CONFIDENTIAL
10
Page 11
Service Manual Level 1&2
FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY,
CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF
VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
z THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO
CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE
STATIONS), BLASTING AREAS ETC.
z OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR
RM-678
TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY
PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE
MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
CAUTIONS
z Servicing and alignment must be undertaken by qualified personnel only.
z Ensure that all work is carried out at in anti–static workstation and that an
anti–static wrist strap is worn.
z Use only approved components as specified in the parts list.
z Ensure that all components, modules screws and insulators are correctly re–fitted
after servicing and alignment.
Version 1.0
COMPANY CONFIDENTIAL
11
Copyright © 2010 Nokia. All rights reserved.
Page 12
Service Manual Level 1&2
z Ensure that all cables and wires are correctly repositioned.
For your safety
RM-678
QUALIFIED SERVICE
Only qualified personnel may install or repair mobile terminal equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety
instructions. Do not connect incompatible products.
Version 1.0
12
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 13
RM-678
Service Manual Level 1&2
ESD production
Nokia requires that product service points have sufficient ESD
protection (against static electricity) when servicing products.
Any product of which the covers are removed must be handled
Version 1.0
COMPANY CONFIDENTIAL
13
Copyright © 2010 Nokia. All rights reserved.
Page 14
RM-678
Service Manual Level 1&2
with ESD protection. The SIM card can be replaced without ESD
protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors,
too, can be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective
bags during shipping and handling outside any ESD Protected
Area (EPA).
Every repair action involving opening the product or handling the
product components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed
out of an ESD Protected Area.
For more information and local requirements about ESD
protection and ESD Protected Area, contact your local Nokia After
Market Services representative.
Version 1.0
14
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 15
RM-678
Service Manual Level 1&2
Care and maintenance
This product is of superior design and craftsmanship and should be treated with care.
The suggestions below will help you to fulfill any warranty obligations and to enjoy
this product for many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature),
Version 1.0
Copyright © 2010 Nokia. All rights reserved.
COMPANY CONFIDENTIAL
15
Page 16
RM-678
Service Manual Level 1&2
moisture can form inside, which may damage electronic circuit boards.
Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorized antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any
accessory.
Version 1.0
16
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 17
RM-678
Service Manual Level 1&2
Battery information
Note that a new battery's full performance is achieved only after two or three
complete charge and discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually
wear out. When the operating time (talk-time and standby time) is noticeably shorter
than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only
with the chargers approved by the manufacturer. Unplug the charger when not in use.
Do not leave the battery connected to a charger for longer than a week, since
overcharging may shorten its lifetime. If left unused a fully charged battery will
Version 1.0
COMPANY CONFIDENTIAL
17
Copyright © 2010 Nokia. All rights reserved.
Page 18
RM-678
Service Manual Level 1&2
discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time
to time by leaving the product switched on until it turns itself off (or by using the
battery discharge facility of any approved accessory available for the product). Do not
attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic
object (coin, clip or pen) causes direct connection of the + and – terminals of the
battery (metal strips on the battery) for example when you carry a spare battery in
your pocket or purse. Short-circuiting the terminals may damage the battery or the
connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the
battery between 15°C and 25°C (59°F and 77°F). A phone with a hot or cold battery
may temporarily not work, even when the battery is fully charged. Batteries'
performance is particularly limited in temperatures well below freezing.
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
18
Page 19
RM-678
Service Manual Level 1&2
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as
household waste.
Version 1.0
COMPANY CONFIDENTIAL
19
Copyright © 2010 Nokia. All rights reserved.
Page 20
RM-678
Service Manual Level 1&2
Exploded view
Refer to the image below for the recommended ecologically sound disposal of
components. Colorized components show the different categories.
Refer to the corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on the
Nokia Online (NOL) website.
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
20
Page 21
RM-678
Service Manual Level 1&2
Version 1.0
21
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 22
RM-678
Service Manual Level 1&2
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
22
Page 23
Service devices
RM-678
Service Manual Level 1&2
PICTURE
DESCRIPTION
V2 Nokia Standard toolkit
SS-88 Camera removal tool
This jig is used to separate the camera from the
socket.
Version 1.0
FLS-5 Dongle
Dongle and flash device incorporated into one
package, developed specifically for POS use.
23
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 24
Service Manual Level 1&2
CA-101 Data service cable
This cable provides a connection from the USB port
of the personal computer or notebook to the micro
USB connector of the phone and allows Point of Sale
(POS) locations to flash the mobile terminal.
CA-100C Charging Cable
This is used to disassemble DC jack
RM-678
WH-102 Headset
This is used to disassemble audio jack
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
24
Page 25
Service Manual Level 1&2
Software update
Point of Sales Flashing
Check always for the latest version of flash software, which is available on Nokia
Online.
RM-678
25
Version 1.0
For instructions, refer to Care Suite User Guide.
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 26
Disassembly instructions
1 2
RM-678
Service Manual Level 1&2
Release BATTERY COVER and remove it in arrow direction.
3
Open USB Door. Unscrew the cross-slot screw.
4
Version 1.0
26
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 27
5 6
8
RM-678
Service Manual Level 1&2
Use the SRT-6 to release the first clip of the TOP
COVER.
7
Remove the TOP COVER in arrow direction as shown.
Open the second clip on the opposite side of the
TOP COVER.
Version 1.0
COMPANY CONFIDENTIAL
27
Copyright © 2010 Nokia. All rights reserved.
Page 28
RM-678
Service Manual Level 1&2
9 10
Unscrew the two 4IP torx plus screws. There are two dig hole for A Cover disassembly
11
12
Release the first clip of the A-COVER with SS-93. Release the second clip.
Version 1.0
28
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 29
RM-678
Service Manual Level 1&2
13
Push the A cover Assy to another side to release
the clip on the other side
15
14
Remove A-COVER in arrow direction.
16
Protect the LCD with a protection foil. Take the A-COVER and release the first of the six
clips with an SS-93.
Version 1.0
COMPANY CONFIDENTIAL
29
Copyright © 2010 Nokia. All rights reserved.
Page 30
RM-678
Service Manual Level 1&2
17
18
Than the second clip. The third clip.
19
20
The fourth clip.
The fifth clip.
30
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 31
RM-678
Service Manual Level 1&2
21
22
Remove the Bottom Deco in arrow direction. Remove adhesive residues from D-Cover.
23
24
Use the tweezers to open the first clip of the UI
Open the second clip of the UI SHIELDING.
SHIELDING
Version 1.0
COMPANY CONFIDENTIAL
31
Copyright © 2010 Nokia. All rights reserved.
Page 32
RM-678
Service Manual Level 1&2
25
Push UI SHIELDING lightly in arrow direction and
simultaneously lift up the UI SHIELDING.
26
Release the UI FPC ASM connector with SS-93
carefully.
27
28
Remove the UI FPC ASM with tweezers carefully. Lift up LCD CONNECTOR SHIELDING with an angled
tweezers lightly on right-hand side.
32
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 33
RM-678
Service Manual Level 1&2
29
Then lift up LCD CONNECTOR SHIELDING with an
angled tweezers on left-hand side
31
30
And remove the LCD CONNECTOR SHIELDING
32
Remove the LCD CONNECTOR SHIELDING. Open the connector of the LCD MODULE with an
SS-93 tool.
Version 1.0
COMPANY CONFIDENTIAL
33
Copyright © 2010 Nokia. All rights reserved.
Page 34
RM-678
Service Manual Level 1&2
33
34
Use an SS-93 tool to lift up the LCD MODULE. Remove the LCD MODULE.
35
36
Unscrew the four 6IP torx plus screws. Use an SS-93 tool to release the SHIELDING and
remove it.
34
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 35
37 38
RM-678
Service Manual Level 1&2
Use the dental tool to lift up the EARPIECE and
remove it.
Lift up the adhesive and dust-net combination.
Remove the adhesive and dust-net combination.
39
40
Open the connector of the SIDE KEY FLEX with an
Remove the SIDE KEY FLEX.
SS 93 tool.
Version 1.0
COMPANY CONFIDENTIAL
35
Copyright © 2010 Nokia. All rights reserved.
Page 36
RM-678
Service Manual Level 1&2
41
42
Lift up PWB and remove it in arrow direction. Use the SS-88 to disassemble the CAMERA…..
43
44
….out of the camera socket. Remove the FRONT CAMERA RUBBER with a
tweezers.
36
Version 1.0
COMPANY CONFIDENTIAL
Copyright © 2010 Nokia. All rights reserved.
Page 37
45
46
48
RM-678
Service Manual Level 1&2
Open the connector of the FRONT CAMERA PWB
with the SS-63.
47
Use the peak of the SS-93 tool to release the first
guiding pin by press it down as shown.
Do the same with the second guiding pin. Lift up the FRONT CAMERA PWB with an SS-93
tool and remove it.
Version 1.0
COMPANY CONFIDENTIAL
37
Copyright © 2010 Nokia. All rights reserved.
Page 38
RM-678
Service Manual Level 1&2
49
Release the AUDIO JACK with a plug and remove
it.
51
50
Release the DC JACK with a plug and remove it.
52
End of disassembling!
Release the SECOND CAMERA PCBA connector. End
Note: To assemble the mobile terminal, follow the “Disassembly Instructions” in
reverse order.
Version 1.0
COMPANY CONFIDENTIAL
38
Copyright © 2010 Nokia. All rights reserved.
Page 39
Assembly and disassembly hints
Order for screw assembly
RM-678
Service Manual Level 1&2
Torq u e : 4.5 Ncm
Torque: 14 Ncm
Version 1.0
Copyright © 2010 Nokia. All rights reserved.
COMPANY CONFIDENTIAL
39
Page 40
Torque: 14 Ncm
Order for screw disassembly
RM-678
Service Manual Level 1&2
Torq u e : 4.5 Ncm
Torque: 14 Ncm
Version 1.0
COMPANY CONFIDENTIAL
40
Copyright © 2010 Nokia. All rights reserved.
Page 41
Torque: 14 Ncm
RM-678
Service Manual Level 1&2
Version 1.0
COMPANY CONFIDENTIAL
41
Copyright © 2010 Nokia. All rights reserved.
Loading...