The purpose of the troubleshooting is to define the faulty module block,
and then to locate the faulty component. The troubleshooting diagram
has been planned so that the fault, whatever it is, can be found by as simple measurements as possible.
The flow charts give you the overview of the blocks. The purpose is that
you proceed through the flow diagram so that, if your answer is YES for
the asked question, go straight to the next level, but if your answer is NO,
you have to go the subbranch.
Required servicing equipment:
– PC for Service Software
– Power supply (2.0A)
– Digital multimeter
– Oscilloscope
– Signal generator
Technical Documentation
– Spectrum analyzer
– RF cables
– Service cables
– RF–adapter AAT–7X
– Test jig JSU–7
– RS232/MBUS adapter
Page NS–4
Original 10/98
PAMS
NHX–7
Technical Documentation
Introduction
The General Troubleshooting chart defines the most likely fault categories.
Signal levels are measured by oscilloscope and input signal frequency is 1 kHz. Transmitted signal deviation is 2.3 kHz.
HF CONTROL
VOLI
VOL
RXATT
FILO
EXPI
EAMPBO
EWCIPIN 31 100 mVrms
EXPO
VOLI
EARP
EARM
XEARPIN 35 130 mVrms
PIN 27
DAF
RXTRI
125 mVrms
RXAAFEXP
RXMUX+AAFIL
DEEMP+RXFIL
EAMPBO
FILOEXPI
EXPO
EAR
ACC
PIN 28
PIN 29
PIN 30
PIN 32
PIN 34
PIN 38
PIN 37
EARP
EARM
EVGND
XEAR
180 mVrms
180 mVrms
100 mVrms
330 mVrms
330 mVrms
120 mVrms
120 mVrms
Signal levels are measured by oscilloscope. Received signal audio frequency is 1 kHz, deviation 5.7 kHz and power level –53dBm.
Original 10/98
Page NS–9
NHX–7
PAMS
Troubleshooting Instructions
UI Module Fault
The UIM can be repaired in service. Use nominal supply and signal values when UIM is under test.
General UI Troubleshooting
What is the
problem?
Technical Documentation
Start
Mechanical
?
Audio
Troubleshooting
Troubleshooting
Keyboard
Audio
Other
?
Other
?
Other
The problem
is not on UIM
A
Is the problem
corrected?
?
A
Yes
Display
BacklightingKeyboard
No
Mechanical
Troubleshooting
Display
Troubleshooting
Backlight
Troubleshooting
Replace the UIM with new
one. Test does it works. If
not then the problem can not
be on UIM.
Page NS–10
End
Original 10/98
PAMS
NHX–7
Technical Documentation
Mechanical Troubleshooting
In mechanical failures it better to replace whole unit or module than try to
fix it in service. This kind of module is LCD module which is better to replace with new one when mechanical error is occurred.
What is the
problem?
Springs of the earpiece
or the support ring is
damaged
Replace the
Earpiece or
support ring
Replace the
UI Module
Start
?
PCB is damaged
Troubleshooting Instructions
Display is cracked or other part
of the LCD module is damaged
Replace the
LCD Module
Update Service Database
End
Original 10/98
Page NS–11
NHX–7
PAMS
Troubleshooting Instructions
Audio Troubleshooting
Earpiece
Can the control signal to be measured
from earpiece connecting pads. See
schematic..
YesNo
?
Problem might be some
randomize behavior or
unclean contacts on UIM.
Check if resistors
(R950,R951,R952) or
ferrites (Z1, Z2) are damaged. Clean contacts or
replace with new UIM.
Buzzer might be damaged. Replace the buzzer and test again
Earpiece is damaged.
Replace it and test
again.
Can signal be measure
from R903, V902
Yes
Is V902 OK?
YesNo
?
V902 is damaged. Replace it and test again.
Start
What is the
problem?
?
No
?
V901 is damaged. Replace it and test again.
Buzzer
Can Battery Voltage be measured
from connection point of R904,
V904 and positive pin of B904. See
schematic.
Yes
Can the control signal to be measured
from V901, R901,
R902
YesNo
Problem is not on UIM.
?
Can the control signal be
measured from b–t–b on
mother board
No
Technical Documentation
No
?
Can the battery voltage
be measured from b–t–b
on mother board
Yes
?
Yes
?
Problem might be some
randomize behavior or
unclean contacts on UIM.
Clean contacts or replace
with new UIM.
Problem is not on UIM.
No
Page NS–12
Update Service Database
End
Original 10/98
PAMS
NHX–7
Technical Documentation
Display Troubleshooting
Display shown unexpected
characters
Is display soldered
properly on its place
YesNo
?
Solder display back its
place and test again. If it
still not work correctly replace it with new one and
try again.
Start
What is the
problem?
?
Display does not work
Can Vout signal be
measured from
C910. See schematic.
YesNo
Is display soldered
properly on its place
Yes
?
Troubleshooting Instructions
No
?
Solder display back its
place and test again. If it
still not work correctly replace it with new one and
try again.
Can the logic voltage to
be measured from b–t–b
on mother board
Display driver might be
damaged. Replace the
LCD module and test
again.
Problem might be some
randomize behavior or
unclean contacts on UIM.
Clean contacts or replace
with new UIM.
Can the control signal to be measured
from connecting
pads of display
?
Can the control signal be
measured from b–t–b on
mother board
NoYes
NoYes
?
A
Update Service Database
End
Yes
Problem might be some
randomize behavior or
unclean contacts on UIM.
Clean contacts or replace
with new UIM.
A
Problem is not on UIM.
No
?
Keyboard Troubleshooting
If the scanning signal can not be measured from UIM measure it from
board to board connector on mother board. If scanning can be measured
from connector, clean contacts and if that not help then replace UIM. See
schematic.
Original 10/98
Page NS–13
NHX–7
PAMS
Troubleshooting Instructions
Backlight Troubleshooting
If one or more of LEDs are dim then replace LED itself. If the keyboard or
LCD LEDs are dim please check if the control signal can be measured
from R920 or R932. If control signal is on but battery voltage is missing
from LED, check if that is missing from board to board connector. If the
control signal or the battery voltage can not be measured from the connector the problem is not on UIM, otherwise replace UIM and test again.
See schematic.
Module Repairing at Service
UIM can be repaired at service but LCD module should not be repaired. It
is better to replace whole LCD module than just try to replace one part of
it because LCD cell or some other parts might be also damaged.
Technical Documentation
Page NS–14
Original 10/98
PAMS
NHX–7
Technical Documentation
Call Set–up Fault
Call set–up fault
Phone will not
assume SERV – mode
OK
Subscriber data OK ?
FAIL
Troubleshooting Instructions
Check subscriber data and country codes and
correct them if needed.
OK
RSSI operative ?
OK
Data
detection of N701
operative ?
OK
Replace N701
FAIL
FAIL
Check RSSI tunings and tune if needed.
Check N370/12/RSSI–line and the operation
Inspect the signal path from test point DAF
to N701/27
Check also other lines to N701.
Original 10/98
D0000123
Page NS–15
NHX–7
PAMS
Troubleshooting Instructions
Technical Documentation
This page intentionally left blank.
Page NS–16
Original 10/98
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.