Nokia Internet stick CS-15 Technical Bulletin

Change History

Change History Date

Change HistoryChange History

V1.0

V1.0 4.8

V1.0V1.0

V2.0:

V2.0: 0634487 CS-15 3G

V2.0: V2.0:

USB Modem DNA
Variant is not available

anymore; use material
0634709 instead

V3.0 add Note about

V3.0 add Note about

V3.0 add Note about V3.0 add Note about
System Leakage Issue

System Leakage Issue

System Leakage Issue System Leakage Issue

Introduction and service level

Introduction and service level

Introduction and service levelIntroduction and service level

CONFIDENTIAL August 2009

NOKIA INTERNET STICK

NOKIA INTERNET STICK CS

NOKIA INTERNET STICKNOKIA INTERNET STICK

MODEL: CS

MODEL: CS----11115555 TYPE: RD

MODEL: CSMODEL: CS

Technical Bulletin

Technical Bulletin

Technical BulletinTechnical Bulletin

TYPE: RD----11110000

TYPE: RDTYPE: RD

CS----11115555

CSCS

Date

DateDate

4.8.2009

.2009

4.84.8

.2009.2009

3333.02.2010

.02.2010

.02.2010.02.2010

9.03.2010

9.03.2010

9.03.20109.03.2010

The Nokia Internet Stick CS-15 connects via USB port to the PC to enable HighSpeed access to the internet via GSM
or UMTS broadband. Data speeds up to 10.2Mbps download and up to 5.76Mbps upload enable fast browsing or
email access
The product is compatible to PCs supporting USB 1.1 and newer version. Operating systems are:

• Windows XP (SP3 or SP2 with Hotfix KBKB943198) 32bit

• Windows Vista (SP1) 32bit / 64bit

• Mac OS X 10.4 and 10.5

• Linux

Weight of the product is 30g. Product sales start P8/2009

The product is available globally and sales will start with European operators. This product is available outbox
only. It is not repaired and is swapped using a swap code. The warranty period is 12 months.

Compatibility

Compatibility

CompatibilityCompatibility

See the product compatibility pages at http://europe.nokia.com/find-products/accessories/all-accessories/home-

and-office/imaging/nokia-internet-stick-cs-15/compatibility

Handling of a faulty product

Handling of a faulty product

Handling of a faulty productHandling of a faulty product

A faulty product must be tested according to the test procedure described in this document before
swapping/replacing it with a new one. The purpose of this test is to verify whether the product is faulty or not in
order to avoid any unnecessary product swap during the warranty period.

Page 1 of 6

CONFIDENTIAL August 2009

0634388

CS_15 3G USB Modem Vanilla Variant

The warranty period starts from the purchase date of the product. The purchase date must be verified with a
customer’s proof of purchase. The warranty period is

. The warranty period is 12

. The warranty period is . The warranty period is

12 months

1212

months.

monthsmonths

All swapped products must be reported to the system with the corresponding product serial number, product
code, and product type and symptom codes.

In EMEA and APAC areas all swapped products must be sent to the Material Return Center (MRC), Hungary. In other
areas the scrapping of faulty units is allowed 3 months after the swap.

Replaceable Materials to be ordered via NOL

Replaceable Materials to be ordered via NOL

Replaceable Materials to be ordered via NOLReplaceable Materials to be ordered via NOL

SWAP CODE

SWAP CODE Description

SWAP CODESWAP CODE

Description

DescriptionDescription

0634487 CS-15 3G USB Modem DNA Variant; NOTE: is not available; please use

0634709 instead

9904600 RD-10 Spare Part: USB Connector Cap
0730373 CA-150D Nokia USB-A Extension Cable

Testing instructions

Testing instructions

Testing instructionsTesting instructions
In order to avoid unnecessary warranty swaps, a faulty product must

must be tested according to the procedure

mustmust

described below before swapping. Purpose is not to test everything but suspected functionality.

Preparation

Preparation

PreparationPreparation

• PC with supported operating system (see supported OS in introduction)

• Make sure that Nokia Internet Modem is installed on the PC and application is running (installation can

be done by plug in a working sample and follow steps).

• Local (and verified) SIM card with data services enabled is inserted properly into device

Visual inspection (First confirmation)

Visual inspection (First confirmation)

Visual inspection (First confirmation)Visual inspection (First confirmation)

• Inspect the SIM contact that SIM card is inserted and properly placed

• Inspect that USB connector is not bended by some force to any direction

Functional evaluation

Functional evaluation

Functional evaluationFunctional evaluation

• Make sure that “Nokia Internet Modem” application is running on PC

• Plug-in the device to the PC

• Device should be recognized by the software and shown in the white field below the picture, operator

name should be seen if card is in service

• Establish a connection to the internet by pressing the “Connect” button

• Open a browser and open a webpage to verify data connection

• If there seems to be network registration/connection problem, should try both customer and CC SIM

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