Nokia Icon User Manual

User Guide

Nokia Lumia Icon

Psst...

This guide isn't all there is...

There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Lumia Help+Tips.

The instructions in this user guide are based on the latest available software version. If your device has not been updated to the latest available software, there may be differences in the availability and functionality of some features.

Check out the videos at www.youtube.com/lumiasupport.

For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/privacypolicy.

User Guide

Nokia Lumia Icon

For your safety 5

Get started 6

Keys and parts 6

Insert the SIM card 7

Remove the SIM card 7

Switch the phone on 8

Lock the keys and screen 9

Charge your phone 10

Connect the headset 12

Antenna locations 13

Your first Lumia? 14

Set up your phone 14

Explore your tiles, apps, and settings 15

Navigate inside an app 16

Use the touch screen 17

Transfer content to your Lumia phone 20

Basics 25

What’s new in this release? 25

Get to know your phone 25

Accounts 32

Personalize your phone 36

Cortana 42

Accessibility 43

Take a screenshot 45

Extend battery life 45

Save on data roaming costs 48

Write text 48

Scan codes or text 53

Clock and calendar 54

Browse your SIM apps 57

Store 58

People & messaging 62

Calls 62

Contacts 66

Social networks 70

Messages 72

Mail 76

Camera 83

Get to know Lumia Camera 83

Change the default camera 83

Camera basics 84

Advanced photography 85

Photos and videos 89

Maps & navigation 94

Switch location services on 94

Positioning methods 94

Internet 95

Define internet connections 95

Connect your computer to the web 95

Use your data plan efficiently 96

Web browser 96

Search the web 99

Close internet connections 99

Entertainment 101

Watch and listen 101

FM radio 105

MixRadio 106

Sync music and videos between your phone and computer 106

Games 107

Office 110

Microsoft Office Mobile 110

Write a note 113

Continue with a document on another device 113

Use the calculator 114

Use your work phone 114

Tips for business users 114

Phone management & connectivity 117

Update your phone software 117

Use a high speed connection 118

Use a secure VPN connection 118

Wi-Fi 119

NFC 121

Bluetooth 123

Memory and storage 126

Copy content between your phone and computer 128

Security 130

Wallet 132

Access codes 132

Troubleshooting and support 134

Find your model number and serial number (IMEI) 135

Product and safety info 135

For your safety

Read these simple guidelines. Not following them may be dangerous or illegal.

SWITCH OFF IN RESTRICTED AREAS

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by Microsoft

Mobile for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the speakerphone is in use.

Get started

Get to grips with the basics, and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your new phone.

1 SIM card holder 2 Earpiece 3 Connector for headphones

and loudspeakers (3.5 mm) 4 Front camera 5 Proximity/Light sensor 6 Volume keys 7 Power/Lock key 8 Camera key 9 Search key 10 Start key 11 Back key 12 Micro-USB connector 13 Microphone

14 Microphone 15 Back camera 16 Loudspeaker 17 Microphone 18 Flash

Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Insert the SIM card

Got a new SIM card? Learn how to insert it into your phone.

Make sure your phone is switched off.

1. Use your fingernail to pull out the SIM tray.

2. Put the SIM in the tray with the contact area face up, and push the tray back

into the phone.

3. To turn the phone on, press and hold the power key until the phone vibrates.

Remove the SIM card

Got a new SIM card? Learn how to remove the previous card from your phone.

Make sure your phone is switched off.

1. Use your fingernail to pull out the SIM card tray.

2. Take the card out.

Switch the phone on

Are you ready? Switch your phone on, and start exploring it.

Press the power key until the phone vibrates.

Switch the phone off

Press and hold the power key, and drag the lock screen down.

Lock the keys and screen

Want to avoid accidentally making a call when your phone is in your pocket or bag?

Press the power key.

Unlock the keys and screen

Press the power key, and drag the lock screen up.

Set the keys and screen to lock automatically

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen times out after, and select the length of time

after which the keys and screen are locked automatically.

Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.

Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately.

1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.

2. Connect the micro-USB end of the charger's cable to your phone.

3. When the battery is full, disconnect the charger from the phone, then from

the wall outlet.

You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.

If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.

Tip: You can use USB charging when a wall outlet is not available. Data can

be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.

Make sure your computer is switched on.

First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, to replace the battery, take the device to the nearest authorized service facility.

Charge your phone wirelessly

No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts charging.

You may need a wireless charging cover for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Lumia wireless charging covers designed for your phone.

Wireless chargers are sold separately.

The charging areas on the phone and the charger need to touch, so make sure you align the phone and charger properly. Not all phone models fit in all chargers.

1. Make sure the wireless charger is switched on.

2. If your phone needs a wireless charging cover, make sure it’s properly attached

to your phone.

3. Place your phone on the wireless charger so that the charging areas touch.

4. When the battery is full, remove your phone from the charger.

Warning: Make sure there’s nothing between the charger and the device.

Do not attach any objects, such as stickers, on the device surface near the charging area.

For more info on wireless charging, see the user guide of your charger and wireless charging cover.

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.

The headset may be sold separately.

Connect the headset to your phone.

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

The antenna areas are highlighted.

Your first Lumia?

Set up your phone

Make the most out of your phone’s features from the get-go.

When you switch your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting.

You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as:

• Xbox

• OneDrive

• Hotmail

• Outlook

You can use the same username and password on your computer and phone.

1. Switch your phone on, and follow the instructions shown on your phone.

2. When asked, create your Microsoft account if you don’t have one already, or

Tip: You can also create a Microsoft account later. On the start screen, swipe

down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account.

Parents must approve the Microsoft account for children under the age of 13. To approve an account, on the start screen, swipe down from the top of the

screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft account, and follow the instructions shown on the phone.

You can also create or manage your account at www.live.com.

Explore your tiles, apps, and settings

Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu.

The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more. Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news.

1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right.

Tip: To go back to the start screen from any view, press .

The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up here. To look up an app in the apps menu, tap , or tap a letter.

2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin to start.

Check notifications and change settings quickly

Swipe down from the top of the screen.

In the action center, you can quickly see notifications, such as your missed calls and unread mails and messages, open the camera, and access all phone settings.

Navigate inside an app

There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover more actions, use the options menu.

In most apps, to go to another view, swipe left.

Find more options in an app

Tap . In the options menu, you can find additional settings and actions that are not

shown as icons.

Use the touch screen

Explore your phone with a tap, swipe, or drag.

1. To use your phone, simply tap or tap and hold the touch screen.

2. To open further options, place your finger on an item until the menu opens.

Example: To open an app or other item, tap the app or item. To edit or delete

a calendar appointment, tap and hold the appointment, and select the appropriate option.

Tip: You can even use your phone while wearing gloves. On the start

screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to high.

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Example: Swipe left or right between the start screen and the apps menu,

or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Important: Avoid scratching the touch screen.

Tip: The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in its current orientation, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch

Rotation lock to On . Screen rotation may not work in all apps or views.

Transfer content to your Lumia phone

Learn how to transfer content to your Lumia phone.

Transfer content to your new Lumia phone

Got a new phone and don’t want to lose your photos, videos, and other important stuff you have on your old phone? There are nifty ways to transfer content to your new phone.

These instructions may not apply to all phone models and manufacturers.

You may need to install some apps on your phone or computer for the transfer. Depending on what you need to install and how much content you are transferring, the transfer may take a while.

Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.

For more info, go to www.microsoft.com/mobile/switch-easy.

Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone. The app does not work with all phone models.

Tip: If your old phone is a Windows Phone device, or if you have previously

backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.

Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.

1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.

2. On your new phone, tap Transfer my Data.

3. Tap continue, and switch Bluetooth on.

4. Select your old phone from the list of found devices, and follow the

instructions shown on both phones.

If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.

If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com.

Transfer content using your Microsoft account

If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account.

If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen.

1. To select what you want to back up to your Microsoft account, on your previous Windows Phone device, tap Settings > backup.

Your contacts and calendar are backed up automatically to your Microsoft account.

2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone.

Transfer content using OneDrive

Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your old phone to your new Lumia phone.

To easily upload and manage your content in OneDrive, download and install the OneDrive app from:

• Google Play for an Android phone

• iTunes Store for an iPhone

• Store for Windows Phones (if not already in phone)

• Mac App Store for an Apple Mac

• support.microsoft.com for your PC

You need a Microsoft account to sign in to OneDrive.

OneDrive may not be available for all phone models.

1. On your old phone, open the OneDrive app.

2. Tap , and select what you want to upload.

3. Select upload.

You can now sign in to OneDrive with your Microsoft account to access your content on any device and download it when you need it.

Tip: To transfer Office documents, you can also save them directly to

OneDrive. To access your documents, on your new Lumia phone, tap Office > OneDrive.

Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

Transfer content from a Symbian or S40 phone

Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone to your Lumia phone.

Make sure you have the latest Nokia Suite installed on your PC. You can download it from www.microsoft.com/mobile/nokiasuite.

You need a Microsoft account to sign into OneDrive.

1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.

2. Open Nokia Suite on your PC.

3. Select Copy content to Nokia Lumia, and follow the instructions shown on

your computer. Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com.

4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically.

Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to

transfer other content, such as your videos? You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload.

Transfer Outlook info from an Android phone or iPhone

Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from your Android phone or iPhone to your Lumia phone.

You need a Microsoft account to sync your Lumia phone with Outlook.com.

1. Use a compatible USB cable to connect your phone to your computer.

2. On your computer, set the appropriate sync software, such as Samsung Kies,

HTC Sense, Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos from your phone to your computer.

3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.

4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the content is available on your Microsoft account.

5. To sync the content to your Lumia phone, simply sign into your Microsoft

account.

For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone.

Basics

Learn how to get the most out of your new phone.

What’s new in this release?

Check some of the key things in this release at a glance.

• Group your tiles on the start screen into folders.

• Choose the snooze time and alarm tone to suit you.

• Get a VPN service for your personal use.

• Cortana supported in new regions: United Kingdom and China.

Get to know your phone

Your phone has two views, start screen and apps menu. To switch between the views, simply swipe left or right.

Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.

Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up, tap .

To access the Windows Phone software license terms, select Settings > about. Please read the terms. Note that by using the software, you accept the

terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy.

Back, start, and search keys

The back, start, and search keys help you navigate your phone.

• To see which apps you have open, press and hold . You can then switch to

another app or close the ones you don’t need.

• To go back to the previous screen you were in, press . Your phone

remembers all the apps and websites you've visited since the last time your screen was locked.

• To go to the start screen, press . The app you were in stays open in the

background.

• To search the web or for items on your phone, press .

• To control your phone with your voice, press and hold , and say a voice

command.

This feature is not available in all languages. For info on the supported languages, go to www.windowsphone.com.

• To switch Cortana on, press and hold , and follow the instructions.

This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown. For info on the supported languages, go to www.windowsphone.com.

Personalize the navigation bar

All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the way this navigation bar behaves.

Switch the vibration of the navigation keys on or off

On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and change the setting for navigation bar.

Changing the vibration setting for incoming calls doesn’t affect the vibration of the navigation keys.

Switch between views and apps

Don't have all the apps you need on your start screen? Swipe to the apps menu to find them. Or check what’s already running on your phone and switch between the apps.

To see all apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right.

Tip: To find an app quickly, tap any letter in the apps menu, and in the

following menu, tap the first letter or character for the app you want.

View, switch between, and close open apps

To view the open apps, press and hold . To switch the app, swipe to the app you want, and tap the app. To close the apps you no longer need, tap .

Check notifications on your phone

Want to check your latest mails or messages quickly? Or to connect to a Wi-Fi network easily? You can quickly check notifications, change some settings, and more in the action center that opens from the top of the screen.

The notification icon shows you have unread notifications.

1. Swipe down from the top of the screen.

In this screen, you can:

• See your missed calls and recent unread mails and messages

• Check any notifications, such as available app updates in Store

• Open apps

• Check for Wi-Fi networks, and connect to them

• Quickly jump to settings

2. To close the menu, press the back key.

Personalize the action center

On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. To change a shortcut, tap the shortcut and

the app you want. You can also select which notifications you want to receive and how.

Change the volume

Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking.

Use the volume keys. The maximum volume level is 10.

By default, the volume keys control the volume of alarms and reminders.

Switch to silent mode

Press a volume key, and tap > . To switch silent mode off, tap .

Tip: If you don’t want your phone to vibrate, tap . To change other sound

settings, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.

Change the volume for media and apps

Press a volume key, tap , and set the volume for media and apps. The maximum volume level is 30.

Use your phone in airplane mode

In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.

Airplane mode closes connections to the mobile network and switches your device's wireless features off. If supported by your device, the NFC payment and ticketing feature of the device may remain active. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth and NFC sharing on in airplane mode.

1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane mode.

2. Switch Status to On .

Icons shown on your phone

The status bar at the top of the screen tells you the current time, battery and signal strength, and much more.

Tip: To see hidden icons, tap the status bar.

Mobile signal strength

Signal strength

Your phone isn't connected to a mobile network.

There is no SIM card in your phone.

Your SIM card is locked.

Airplane mode is switched on.

Your phone is roaming outside your home mobile network.

Mobile data connection

Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected.

Icons that show the network connection type may vary between regions and network service providers.

An EDGE data connection is open.

A GPRS data connection is open.

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