Nokia E66 Mail User Guide

Nokia Mail for Exchange 2.4

User Guide

N452132003

Issue 1 EN

© 2007. All rights reserved.
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without prior notice.
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or any special, incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by

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Reverse engineering of any software in the Nokia device is prohibit ed to the extent
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Insofar as the Nokia device user guide contains any limitations on Nokia's
representations, warranties, damages and liabilities, such limitations shall likewise
limit any representations, warranties, damages and liabilities of Nokia's licensors
Use of the Mail for Exchange is limited to over-the-air synchronization of PIM
information between the Nokia device and the authorized Microsoft Exchange
server.

N452132003 / Issue 1 EN

Contents

What is Mail for Exchange?.....................5

What is synchronization?....................................................5

How do I use Mail for Exchange?.....................................5

Installing Mail for Exchange ....................7

Installing from Internet ....................................................... 7

Installing from CD or other media.................................... 7

Installing for other languages ...........................................8

Upgrading Mail for Exchange............................................8

Starting and exiting from Mail for

Exchange ....................................................9

Starting Mail for Exchange ................................................9

Exiting from Mail for Exchange ........................................9

Working with a profile........................... 10

Connection settings............................................................10

Credentials settings............................................................11

Sync content settings.........................................................11

Sync schedule settings.......................................................11

Calendar settings.................................................................12

Contacts settings ................................................................12

Tasks settings .......................................................................13

Email settings.......................................................................13

Editing a profile...................................................................13

Deleting a profile.................................................................14

Creating a Company Directory profile ..........................14

Synchronizing your account ...................16

Synchronizing the first time ............................................16

Getting information about the last sync......................16

Working with email.................................17

Working with email attachments...................................18

Working with meeting requests......................................20

Working with Search..........................................................20

How email is synchronized...............................................20

Working with calendar, contacts, and

tasks..........................................................21

Working with calendar......................................................21

Working with contacts......................................................21

Working with tasks.............................................................22

Additional information ...........................23

Getting online help.............................................................23

Device security features.................................................... 23

Troubleshooting .......................................25

Error messages.....................................................................25

Resynchronizing content ..................................................26

Troubleshooting logs..........................................................26

Improving battery life........................................................26

What is Mail for Exchange?

With Mail for Exchange, you can access the email,
calendar, contacts (address book), and tasks of your
Microsoft
Keeping the entries on your mobile device updated with
the entries on your Exchange account is possible through
the process of synchronization.

You need an Exchange email account and your Exchange
administrator must have enabled your account for
synchronization. Contact your administrator or email
account provider for details.

Note: You can also install the standalone Company
Directory application instead of Mail for Exchange. With
Company Directory, you can search for contacts within the
company directory. The same search function is included in
Mail for Exchange as well. You cannot send Mail for
Exchange email with the standalone Company Directory.

® Exchange account on your mobile device.

What is synchronization?

Synchronization updates the email, calendar, contacts, and
tasks content on your mobile device with the content of
your Microsoft Exchange account. You can customize the
way you synchronize by setting up a profile in which you
can:

• Select the content you want to synchronize—email,
calendar, contacts, tasks, or any combination of the
four.

• Set up a schedule by which Mail for Exchange
automatically synchronizes. (You can also synchronize
manually at any time.)

• Resolve content conflicts during synchronization by
specifying whether the content of your account on the
Microsoft
prevails when a conflict occurs.

• Select Secure Sockets Layer (SSL) to increase the
security between your mobile device and the Exchange
server.

• Select how you want to be alerted when you receive an
email.

® Exchange server or your mobile device

How do I use Mail for Exchange?

The basic steps in using Mail for Exchange are:

1 Install and start Mail for Exchange on your mobile

device.

2 Create a synchronization profile that controls what

and when you synchronize.

What is Mail for Exchange?

5

3 Synchronize to get your email, calendar, contact, and

task entries on your mobile device from your account
on the Exchange server.

4 Start to use your email, calendar, contacts, and tasks

on your mobile device.

What is Mail for Exchange?

6

Installing Mail for Exchange

Note that you should not use any other method, such as
Nokia PC Suite, to sync email, contacts, calendar entries, or
tasks after installing and using Mail for Exchange on your
device.

Simultaneous use of other methods may cause data loss,
duplication, or corruption.

Installing from Internet

You may have received an installation package on a CD or
other media, but you can get the most up to date version
from the following location:

http://businesssoftware.nokia.com/mail_for_exchange

Use your device's browser to go to the web page and fill in
the requested information. You can then download Mail
for Exchange. After the download, installation will start
automatically.

Installing from CD or other media

You may receive the installation file on a CD or other
media included with the device you purchased, or it may
be downloaded via browser or your PC.

You need an installation file named
MailForExchange_x.y.z.sis(x). The name of the file may
vary. For example, the version number (x.y.z) or the
extension (.sisx) may be different.

To install Mail for Exchange on your device you must:

1 Copy the installation file onto your mobile device, for

example:

• If you downloaded the installation file to your

computer: Copy the installation file from your

computer onto your mobile device or memory card
by using a USB cable, Bluetooth, Nokia PC Suite, or
infrared file transfer. For information about where
the installation file is saved, see your mobile device’s
user guide.

• If the installation file came on a CD: Transfer the

installation file from the CD onto your desktop
computer. Then copy the installation file from your
computer onto your mobile device by using a USB
cable, Bluetooth, Nokia PC Suite, or infrared file
transfer. For information about where the
installation file is saved, see your mobile device’s
user guide.

• If the installation file came on a memory card:

Insert the card into your mobile device’s memory

Installing Mail for Exchange

7

card slot. For information about using a memory
card, see your mobile device’s user guide.

2 Navigate to the installation file on your device and

open it to install Mail for Exchange.

Installing for other languages

The language used for Mail for Exchange menus and
settings is determined when Mail for Exchange is
installed. If you install Mail for Exchange and then change
the language of the device, Mail for Exchange still appears
in the originally installed language. If you want to make
the Mail for Exchange language match the language of

Installing Mail for Exchange

the device, you can re-install Mail for Exchange.

Upgrading Mail for Exchange

To upgrade to a newer version of Mail for Exchange,
acquire a new installation file and install it on your mobile
device. Doing so overwrites your current Mail for
Exchange installation while retaining your existing profile
and personal information.

8

Starting and exiting from Mail for Exchange

Starting Mail for Exchange

To start Mail for Exchange, go to the MfE folder on your
mobile device where Mail for Exchange is installed. Select
the Mail for Exchange icon:

When you start Mail for Exchange for the first time, you
are prompted to create a profile. A profile lets you
customize how you want Mail for Exchange to work. Select

Yes to this prompt because to use Mail for Exchange, you

will need to enter some information in the profile.

A menu appears that lists categories of settings you can
set to create a profile, as shown:

• Connection. Enter information that lets Mail for
Exchange communicate with the Microsoft Exchange
server that hosts your account.

• Credentials. Enter information that identifies you to
the Exchange server.

• Sync content. Specify whether you want to
synchronize email, contacts, calendar, tasks, or any
combination of the four.

• Sync schedule. Specify when you want
synchronization to occur.

• Calendar. Specify how you want to synchronize your
calendar.

• Tasks. Specify how you want to synchronize your tasks.

• Contacts. Specify how you want to synchronize your
contacts. Specify how you want email to behave on
your device.

• Email. Specify how you want email to behave on your
device

If you want to create a profile at a later date, you can
select Options > Create Profile to access this menu again.

Exiting from Mail for Exchange

To exit from Mail for Exchange, select Exit from any Mail
for Exchange menu. Synchronization continues in the
background according to the schedule you have defined in
your profile. For more information, see “Sync schedule
settings” on page 11.

Starting and exiting from Mail for Exchange

9