Nokia E63 Service Manual Level 3-4

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Nokia Customer Care

Service Manual

RM-437; RM-449; RM-450 (Nokia E63)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 11/2008 TSa

RM-437; RM-449; RM-450

Page ii COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

RM-437; RM-449; RM-450

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page v

RM-437; RM-449; RM-450

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Issue 1 COMPANY CONFIDENTIAL Page vii

RM-437; RM-449; RM-450

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Nokia E63 Service Manual Structure

Nokia E63 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting 4 RF troubleshooting 5 Camera Module Troubleshooting 6 System Module and User Interface Glossary

Issue 1 COMPANY CONFIDENTIAL Page ix

RM-437; RM-449; RM-450

Nokia E63 Service Manual Structure

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Page x COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

1 — General Information

Issue 1 COMPANY CONFIDENTIAL Page 1 –1

RM-437; RM-449; RM-450

General Information

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RM-437; RM-449; RM-450 General Information

Table of Contents

Product selection....................................................................................................................................................1–5

Product features and sales package.....................................................................................................................1–6

Product and module list ........................................................................................................................................1–7

Mobile enhancements............................................................................................................................................1–7

Technical specifications.........................................................................................................................................1–8

Transceiver general specifications ..................................................................................................................1–8

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA I (2100) phones

..................................................................................................................................................................1–8

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA II (1900) phones

............................................................................................................................................................... 1–10

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100)

phones................................................................................................................................................... 1–11

Battery endurance.......................................................................................................................................... 1–12

List of Tables

Table 1 Car accessories ..........................................................................................................................................1–7

Table 2 BT headset.................................................................................................................................................1–7

Table 3 BT stereo headset .....................................................................................................................................1–7

Table 4 Memory card..............................................................................................................................................1–7

Table 5 Messaging..................................................................................................................................................1–8

Table 6 Power.........................................................................................................................................................1–8

Table 7 Headsets ....................................................................................................................................................1–8

Table 8 GSM.......................................................................................................................................................... 1–12

Table 9 WCDMA .................................................................................................................................................... 1–12

List of Figures

Figure 1 RM-437 product picture ..........................................................................................................................1–5

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General Information

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RM-437; RM-449; RM-450 General Information

Product selection

RM-437, RM-449 and RM-450 are dual mode WCDMA/GSM handportable phones. RM-437 supports EGSM850/900/1800/1900 and WCDMA900/2100. RM-449 supports EGSM850/900/1800/1900 and WCDMA850/1900 and RM-450 EGSM850/900/1800/1900 and WCDMA850/2100.

The device has an integrated 2 Mpix FF camera with flash light. It supports Bluetooth 2.0 + EDR standard. The device is an MMS (Multimedia Messaging Service) enabled multimedia device. The MMS implementation

follows the OMA MMS standard release 1.2. The device uses Symbian 9.2 (S60) operating system and supports also MIDP Java 2.0, providing a good

platform for compelling 3rd party applications.

Figure 1 RM-437 product picture

Issue 1 COMPANY CONFIDENTIAL Page 1 –5

Product features and sales package

Hardware characteristics Connectivity

•

Thin voice monoblock device

•

Up to 110 MB of user data memory

•

96 MB RAM

•

microSD (hot swap) memory card

•

Integrated handsfree speaker

•

Internal vibra

•

Cameras: 2Mpix FF camera with flash light

•

Ambient light sensor

•

LED for e-mail, SMS/MMS and missed call indication

•

GSM850/900/1800/1900, WCDMA 850/900/1900/2100

•

GSM rel. 5

•

GPRS/EGPRS (Class A, MSC 32)

•

Dual mode transfer MSC11, SAIC rel v1

•

Speech codecs AMR, FR and EFR (HR)

•

Integrated WLAN (IEEE 802.11g)

•

Bluetooth 2.0 + EDR

•

Micro USB connector

•

3.5mm Nokia A/V connector with ECI

RM-437; RM-449; RM-450

General Information

User Interface & developer platform

•

Symbian 9.2

•

Nokia Series 60, 3rd edition, feature pack 3.1

•

Java: MIDP2.0

•

Viewer & Editor font zooming

Display and Keypad

•

QVGA 2.36” display (240 x 320), 16M colors

•

Nokia Eseries keys (Phonebook, E-mail, Calendar and Home key)

•

Power key integrated to End key

•

Volume keys integrated to Navi key; works when pressing up/down

Media

•

Gallery, MP3 player

•

Bluetooth stereo audio

•

FM radio and visual radio

Page 1 –6 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 General Information

Product and module list

Module name Type code Notes

System/RF Module 2PV Main PWB with components. AVFlex Module 2RV To connect 3.5mm AV jack to

main PWB

UI Flex Module 2PX Keyboard, light guide and

illumination LEDs

Mobile enhancements

Table 1 Car accessories

Enhancement Type

Mobile holder CR-108 Holder HH-17 Holder HH-12 Car kit CK-100

Table 2 BT headset

Enhancement Type

BT headset BH-606 BT headset BH-902 BT headset BH-101

Table 3 BT stereo headset

Enhancement Type

BT stereo headset BH-903

Table 4 Memory card

Enhancement Type

MicroSD card, 256MB MU-27 MicroSD card, 512MB MU-28 MicroSD card, 1GB MU-22 MicroSD card, 2GB MU-37 MicroSD card, 4GB MU-41 MicroSD card, 8GB MU-43

Issue 1 COMPANY CONFIDENTIAL Page 1 –7

Table 5 Messaging

Enhancement Type

Digital pen SU-27W Wireless keyboard SU-8W

Table 6 Power

Enhancement Type

Battery Lion 1500 mAh BP-4L Charger adapter CA-44 Travel charger AC-8 Mobile charger DC-4 Micro USB cable CA-101

RM-437; RM-449; RM-450

General Information

Table 7 Headsets

Enhancement Type

Stereo headset in sales box WH-102 Basic Stereo headset HS-43

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BP-4L LiIon battery back

(mm)

113 x 59 x 13 mm ~120 80

Weight (g) Volume (cc)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850)

and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA I (2100): 2110 - 2170 MHz

Page 1 –8 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 General Information

Parameter Unit

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 824 - 849 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW EDGE850 ja EDGE900: +5...+27 dBm/3.2mW...

501mW EDGE1800 ja EDGE1900: +0...+26 dBm/1mW...

400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA I (2100): 277

Channel spacing 200 kHz

Note: NOTE: additional channels at band V have

100 kHz raster

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA V (850): 75 WCDMA I (2100): 75

Issue 1 COMPANY CONFIDENTIAL Page 1 –9

RM-437; RM-449; RM-450

General Information

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA II (1900) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA V (850), WCDMA II

(1900)

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA V (850): 869 - 894 MHz WCDMA II (1900): 1930 - 1990 MHz

Tx frequency band GSM850: 824 - 849MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA V (850): 824 - 849 MHz WCDMA II (1900):1850 - 1910 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW WCDMA II (1900): -50 ... +24 dBm/0.01μW ... 251.2mW

EDGE output power EDGE850: +5...+27dBm / 3.2mW...501 mW

EDGE900: +5...+27dBm / 3.2mW...501 mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA V (850): 108 WCDMA II (1900): 289

Channel spacing 200 kHz

Note: NOTE: additional channels in WCDMA band II and band

V have 100 kHz raster

Page 1 –10 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 General Information

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15 GSM1800: 16 GSM1900: 16 WCDMA V (850): 75 WCDMA II (1900): 75

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925- 960 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W GSM1800: +0 … +30dBm/1.0mW … 1W GSM1900: +0 … +30dBm/1.0mW … 1W WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5...+27dBm / 3.2mW...501 mW

EDGE900: +5...+27dBm / 3.2mW...501 mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Issue 1 COMPANY CONFIDENTIAL Page 1 –11

Parameter Unit

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152

WCDMA I (2100): 277 Channel spacing 200 kHz Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

RM-437; RM-449; RM-450

General Information

WCDMA I (2100): 75

Battery endurance

Table 8 GSM

Battery Capacity (mAh) Talk time GSM Stand-by

BP-4L 1500 4,4-11,5h 290-454h

Table 9 WCDMA

Battery Capacity (mAh) Talk time WCDMA Stand-by

BP-4L 1500 3,1-4,7h 290-480h

Charging times

AC-8

Page 1 –12 COMPANY CONFIDENTIAL Issue 1

Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 1 COMPANY CONFIDENTIAL Page 2 –1

RM-437; RM-449; RM-450

Service Tools and Service Concepts

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RM-437; RM-449; RM-450 Service Tools and Service Concepts

Table of Contents

Service tools............................................................................................................................................................2–5

Product specific tools........................................................................................................................................2–5

FS-76..............................................................................................................................................................2–5

MJ-190 ...........................................................................................................................................................2–5

RJ-230 ............................................................................................................................................................2–6

SA-158 ...........................................................................................................................................................2–6

General tools......................................................................................................................................................2–6

CU-4................................................................................................................................................................2–7

FLS-5 ..............................................................................................................................................................2–8

FPS-10............................................................................................................................................................2–8

PK-1................................................................................................................................................................2–8

SB-6................................................................................................................................................................2–9

SB-7................................................................................................................................................................2–9

SRT-6..............................................................................................................................................................2–9

SS-46..............................................................................................................................................................2–9

SS-62........................................................................................................................................................... 2–10

SS-93........................................................................................................................................................... 2–10

SX-4............................................................................................................................................................. 2–10

Cables............................................................................................................................................................... 2–10

CA-101.............................................................................................................................................................. 2–10

CA-31D ............................................................................................................................................................. 2–11

CA-35S.............................................................................................................................................................. 2–11

CA-53................................................................................................................................................................ 2–11

PCS-1................................................................................................................................................................ 2–12

XCS-4 ................................................................................................................................................................ 2–12

XRS-6................................................................................................................................................................ 2–12

Service concepts .................................................................................................................................................. 2–13

POS (Point of Sale) flash concept .................................................................................................................. 2–13

Module jig service concept............................................................................................................................ 2–14

Service concept for RF testing and RF/BB tuning........................................................................................ 2–15

Flash concept with FPS-10............................................................................................................................. 2–16

RF testing concept with RF coupler .............................................................................................................. 2–17

CU-4 flash concept with FPS-10..................................................................................................................... 2–18

List of Figures

Figure 2 Module jig service concept .................................................................................................................. 2–14

Figure 3 Service concept for RF testing and RF/BB tuning .............................................................................. 2–15

Figure 4 Basic flash concept with FPS-10.......................................................................................................... 2–16

Figure 5 RF testing concept with RF coupler .................................................................................................... 2–17

Figure 6 CU-4 flash concept with FPS-10........................................................................................................... 2–18

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Service Tools and Service Concepts

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RM-437; RM-449; RM-450 Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-437; RM-449; RM-450. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

FS-76 Flash adapter Flash adapter FS-76 is used for phone testing and flashing. FS-76 is

used with the generic flash adapter base SS-60/62 and control unit CU-4 or interface adapter SS-46.

When flashing or system testing the phone, the adapter is attached to replace the phone own battery.

All functions (as well as the calibration voltages, current and the protections for over voltages, over current and voltage polarity), are performed by CU-4.

Flash adapter FS-76 main features:

•

VBATT supply interface

•

USB / FBUS multiplexed interface to the phone

MJ-190 Module jig MJ-190 can be used for flashing as well as for RF, battery and system

testing. MJ-190 main functions:

•

CU-4 interface adapter to phone

•

FBUS interface to phone

•

UI Interface to phone

•

WCDMA and GSM RF-interface

All functions are performed in CU-4 e.g. calibration voltages and currents both all protections (over current, over voltage and voltage polarity).

MJ-190 contains following interfaces to phone:

•

VBATT interface

•

UI interface containing Display connector

•

WCDMA and GSM RF interfaces

•

Bluetooth RF interface

•

Earpiece interface

•

IHF speaker interface

•

Microphone interface

Issue 1 COMPANY CONFIDENTIAL Page 2 –5

RM-437; RM-449; RM-450

Service Tools and Service Concepts

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

engine module.

SA-158 RF coupler SA-158 is an RF coupler for WCDMA and GSM RF testing. It is used

together with the product-specific flash adapter.

General tools

Page 2 –6 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

Issue 1 COMPANY CONFIDENTIAL Page 2 –7

RM-437; RM-449; RM-450

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PKD-1.

FPS-10 Flash prommer FPS-10 interfaces with:

•

Control unit

•

Flash adapter

•

Smart card

FPS-10 flash prommer features:

•

Flash functionality for BB5 and DCT-4 terminals

•

Smart Card reader for SX-2 or SX-4

•

USB traffic forwarding

•

USB to FBUS/Flashbus conversion

•

LAN to FBUS/Flashbus and USB conversion

•

Vusb output switchable by PC command

FPS-10 sales package includes:

•

FPS-10 prommer

•

Power Supply with 5 country specific cords

•

USB cable

Note: FPS-21 is substitute FPS-10 if FPS-10 has not been set

up.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle.

Page 2 –8 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Service Tools and Service Concepts

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

rate testing and doing cordless FBUS connection via Bluetooth.

SB-7 WLAN test box WLAN test requires defined position for the device.

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-10.

Issue 1 COMPANY CONFIDENTIAL Page 2 –9

RM-437; RM-449; RM-450

Service Tools and Service Concepts

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

provides RF connection using galvanic connector or coupler

•

multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-10 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

Page 2 –10 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Service Tools and Service Concepts

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

included in the FPS-10 and FPS-11 sales packages.

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

prommer to the Point-Of-Sales (POS) flash adapter.

CA-53 USB connectivity

cable

USB to system connector cable.

Issue 1 COMPANY CONFIDENTIAL Page 2 –11

RM-437; RM-449; RM-450

Service Tools and Service Concepts

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

for flashing and service purposes.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WLAN: 0.6+-0.1dB

Page 2 –12 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Type Description

Product specific tools

BP-4L Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –13

Module jig service concept

RM-437; RM-449; RM-450

Service Tools and Service Concepts

Figure 2 Module jig service concept

Type Description

Phone specific devices

MJ-190 Module jig

Other devices

CU-4 Control unit FPS-10 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

PCS-1 DC power cable XCS-4 Modular cable XRF-1 RF cable

USB cable

Page 2 –14 COMPANY CONFIDENTIAL Issue 1

RM-437; RM-449; RM-450 Service Tools and Service Concepts

Type Description

GPIB control cable

Service concept for RF testing and RF/BB tuning

Figure 3 Service concept for RF testing and RF/BB tuning

Type Description

Product specific devices

MJ-190 Module jig

Other devices

CU-4 Control unit PK-1/PKD-1 SW security device SX-4 Smart card

Measurement equipment Smart card reader PC with Phoenix service software

Cables

DAU-9S MBUS cable PCS-1 DC power cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –15

Type Description

XRS-6 RF cable

GPIB control cable USB cable

Flash concept with FPS-10

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Service Tools and Service Concepts

Figure 4 Basic flash concept with FPS-10

Type Description

Product specific devices

FS-76 Flash adapter

Other devices

FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-46 Interface adapter

PC with Phoenix service software

Cables

XCS-4 Modular cable CA-35S Power cable

Page 2 –16 COMPANY CONFIDENTIAL Issue 1

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Type Description

USB cable

RF testing concept with RF coupler

Figure 5 RF testing concept with RF coupler

Type Description

Product specific devices

FS-76 Flash adapter SA-158 RF coupler

Other devices

CU-4 Control unit SX-4 Smart card FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base

Measurement equipment PC with Phoenix service software

Cables

PCS-1 Power cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –17

Type Description

XCS-4 Modular cable XRS-6 RF cable

GPIB control cable USB cable

CU-4 flash concept with FPS-10

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Service Tools and Service Concepts

Figure 6 CU-4 flash concept with FPS-10

Type Description

Product specific devices

FS-76 Flash adapter

Other devices

CU-4 Control unit FPS-10 Flash prommer box PKD-1/PK-1 SW security device SS-62 Flash adapter base SX-4 Smart card

PC with Phoenix service software

Cables

Page 2 –18 COMPANY CONFIDENTIAL Issue 1

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Type Description

PCS-1 Power cable XCS-4 Modular cable

Standard USB cable USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 –19

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Service Tools and Service Concepts

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Nokia Customer Care

3 — BB Troubleshooting

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BB Troubleshooting

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Table of Contents

Troubleshooting overview ....................................................................................................................................3–5

Dead or jammed device troubleshooting............................................................................................................3–5

Charging troubleshooting .....................................................................................................................................3–6

Backup battery troubleshooting...........................................................................................................................3–7

Backup battery troubleshooting...........................................................................................................................3–8

MicroSD card troubleshooting...............................................................................................................................3–9

Micro USB troubleshooting................................................................................................................................. 3–11

SIM card troubleshooting ................................................................................................................................... 3–12

Keyboard troubleshooting ................................................................................................................................. 3–14

Power key troubleshooting................................................................................................................................ 3–16

Display module troubleshooting ....................................................................................................................... 3–17

General instructions for display troubleshooting....................................................................................... 3–17

Display troubleshooting ................................................................................................................................ 3–18

Lights (display/keyboard) troubleshooting................................................................................................. 3–19

ALS troubleshooting............................................................................................................................................ 3–21

Bluetooth troubleshooting................................................................................................................................. 3–22

Introduction to Bluetooth troubleshooting ................................................................................................ 3–22

Bluetooth settings for Phoenix..................................................................................................................... 3–22

Bluetooth self tests in Phoenix..................................................................................................................... 3–23

FM radio troubleshooting................................................................................................................................... 3–25

FM radio troubleshooting.............................................................................................................................. 3–25

WLAN troubleshooting........................................................................................................................................ 3–25

Introduction to WLAN troubleshooting ....................................................................................................... 3–25

WLAN functionality testing with self tests .................................................................................................. 3–26

WLAN functionality testing using SB-7 ........................................................................................................ 3–27

Acoustics troubleshooting.................................................................................................................................. 3–29

Introduction to acoustics troubleshooting ................................................................................................. 3–29

Earpiece troubleshooting.............................................................................................................................. 3–30

IHF troubleshooting....................................................................................................................................... 3–31

Microphone troubleshooting ........................................................................................................................ 3–32

Audio troubleshooting........................................................................................................................................ 3–33

Audio troubleshooting test instructions...................................................................................................... 3–33

Internal earpiece troubleshooting ............................................................................................................... 3–36

Internal microphone troubleshooting......................................................................................................... 3–37

IHF speakers troubleshooting....................................................................................................................... 3–38

External headset microphone troubleshooting.......................................................................................... 3–39

External headset earpiece troubleshooting ................................................................................................ 3–40

Vibra troubleshooting.................................................................................................................................... 3–41

Baseband manual tuning guide......................................................................................................................... 3–42

Certificate restoring for BB5 products.......................................................................................................... 3–42

Energy management calibration.................................................................................................................. 3–47

List of Tables

Table 10 Display module troubleshooting cases ............................................................................................. 3–17

Table 11 Pixel defects ......................................................................................................................................... 3–17

List of Figures

Figure 7 RM-437 Bluetooth antenna ................................................................................................................. 3–22

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BB Troubleshooting

Figure 8 BER test result....................................................................................................................................... 3–23

Figure 9 Bluetooth self tests in Phoenix ........................................................................................................... 3–24

Figure 10 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is

connected. ................................................................................................................................................. 3–34

Figure 11 Single-ended output waveform of the Ext_in_IHF_out loop measurement when speaker is

connected (measured at speaker pads). No filter is used. ................................................................... 3–35

Figure 12 Single-ended output waveform of the Ext_in_Ext_out loop........................................................... 3–35

Figure 13 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.................. 3–35

Page 3 –4 COMPANY CONFIDENTIAL Issue 1

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Troubleshooting overview

For practical reasons, troubleshooting is divided into two sections:

•

Baseband troubleshooting, including FM radio and Bluetooth.

•

RF troubleshooting

Dead or jammed device troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –5

Charging troubleshooting

Troubleshooting flow

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BB Troubleshooting

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Backup battery troubleshooting

Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures below:

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BB Troubleshooting

If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or shortcircuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND. If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.

Backup battery troubleshooting

Troubleshooting flow

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MicroSD card troubleshooting

Troubleshooting flow

Issue 1 COMPANY CONFIDENTIAL Page 3 –9

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BB Troubleshooting

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Micro USB troubleshooting

Troubleshooting flow

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SIM card troubleshooting

Troubleshooting flow

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BB Troubleshooting

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BB Troubleshooting

Keyboard troubleshooting

Context

There are two possible failure modes in the keyboard module:

•

One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of failure is caused by mechanical reasons (dirt, rust).

•

Malfunction of several keys at the same time; this happens when one or more rows or columns are failing (shortcut or open connection). For a more detailed description of the keyboard and keymatrix, see section Keyboard.

If the failure mode is not clear, start with the Keyboard Test in Phoenix.

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Troubleshooting flow

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Power key troubleshooting

Troubleshooting flow

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BB Troubleshooting

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Display module troubleshooting

General instructions for display troubleshooting

Context

•

The display is in a normal mode when the phone is in active use.

•

Display is in a partial idle mode when the phone is in the screen saver mode.

•

The operating modes of the display can be controlled with the help of

Table 10 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Phoenix

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 11 Pixel defects

Item White dot defect Black dot

defect

1 Defect counts R G B White Dot

Total

1 1

Total

1 1 1 1

2 Combined

defect counts

Issue 1 COMPANY CONFIDENTIAL Page 3 –17

Not allowed. Two single dot defects that are within 5 mm of each other should be

interpreted as combined dot defect.

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BB Troubleshooting

Steps

1. Verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.

2. Check that the cellular engine is working normally. i To check the functionality, connect the phone to a docking station. ii Start iii Read the phone information to check that also the application engine is functioning normally (you

3. Proceed to the display troubleshooting flowcharts. Use the Display Test tool in

Phoenix

should be able to read the APE ID).

service software.

Phoenix

to find the detailed fault mode.

Display troubleshooting

Context

Before going to display troubleshooting flow, make sure that the engine is working and starting up correctly. If the problem is in the engine, go to baseband troubleshooting.

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Troubleshooting flow

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Lights (display/keyboard) troubleshooting

Troubleshooting flow

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BB Troubleshooting

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ALS troubleshooting

Troubleshooting flow

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BB Troubleshooting

Bluetooth troubleshooting

Introduction to Bluetooth troubleshooting

There are two main Bluetooth problems that can occur:

Problem Description

Detachment of the BT antenna. This would most likely happen if the device has

been dropped repeatedly to the ground. It could cause the BT antenna to become loose or partially detached from the PWB.

A malfunction in the BT ASIC, BB ASICs or Phone’s BT SMD components.

The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the phone’s BB and then replace/fix the faulty component.

This is unpredictable and could have many causes i.e. SW or HW related.

Bluetooth antenna

Figure 7 RM-437 Bluetooth antenna

Bluetooth settings for Phoenix

Steps

1. Start

2. Place the phone to a flash adapter in the local mode.

3. From the File menu, choose Open Product, and then choose the correct type designator from the

4. Choose Testing→Bluetooth LOCALS .

5. Locate SB-6’s serial number (12 digits) found in the type label on the back of SB-6.

6. In the

Page 3 –22 COMPANY CONFIDENTIAL Issue 1

Phoenix

Product list.

In addition to SB-6 , also JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used.

Bluetooth LOCALS

Counterpart BT Device Address line.

service software.

window, write the 12-digit serial number on the

RM-437; RM-449; RM-450 BB Troubleshooting

This needs to be done only once provided that SB-6 is not changed.

7. Place the SB-6 box near (within 10 cm) the BT antenna and click Run BER Test.

Results

Bit Error Rate test result is displayed in the

Bit Error Rate (BER) Tests

pane in the

Bluetooth LOCALS

window.

Figure 8 BER test result

Bluetooth self tests in Phoenix

Steps

1. Start

2. ChooseFile→Scan Product.

3. Place the phone to a flash adapter.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing→Self Tests.

6. In the

Issue 1 COMPANY CONFIDENTIAL Page 3 –23

Phoenix

Self Tests

•

ST_LPRF_IF_TEST

•

ST_LPRF_AUDIO_LINES_TEST

•

ST_BT_WAKEUP_TEST

service software.

window check the following Bluetooth related tests:

7. To run the tests, click Start.

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BB Troubleshooting

Figure 9 Bluetooth self tests in

Phoenix

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FM radio troubleshooting

Troubleshooting flow

WLAN troubleshooting

Introduction to WLAN troubleshooting

The main problem that can occur is malfunction in WLAN ASICs, WLAN SMD or Antenna components. Such problems are unpredictable and may have many causes, either HW or SW related.

Issue 1 COMPANY CONFIDENTIAL Page 3 –25

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BB Troubleshooting

WLAN functionality testing with self tests

Steps

1. Start Phoenix service software.

2. Choose File => Scan Product.

3. From the Mode drop-down menu, set mode to Local.

4. Choose Testing => Self Tests.

5. In the Self Tests window select the following WLAN related tests:

•

ST_WLAN_TEST

•

ST_BT_WLAN_COEXISTENCE_TEST

6. Press Start and after few seconds results should appear and if WLAN engine is functional, results should show Passed. If one of the tests is Failed then there is something broken inside the WLAN module.

Page 3 –26 COMPANY CONFIDENTIAL Issue 1

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WLAN functionality testing using SB-7

Steps

1. Place the phone on the SB-7 WLAN test box, (see figure).

2. Start the phone to the normal mode.

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BB Troubleshooting

3. Specify AP for the WLAN AP inside the SB-7: go to the Application – Tools – Settings – Connection –

Access points -menu. Select Options and then select New access point and then set the following information:

a Connection name: default b Data bearer: Wireless LAN c WLAN network name: default d Network status: Public e WLAN network mode: Infrastructure f WLAN security mode: Open network g WLAN security settings: leave it as it is h Homepage: 192.168.0.51

4. Go back to the top level by pressing Back – Back – Exit – Back – Exit.

5. Go to the Application –menu and select Web.

6. Open the Options –menu and select Settings and General.

a Define Access point – User defined and select Default from the pop-up menu. b Define Homepage – User defined and enter 192.168.0.51.

7. Go back to the top level by pressing Back – Back – Exit – Exit.

8. Go to the Application –menu and select Web. Ignore the error message: Web, no gateway reply - this

is due to the fact that SB-7 is not connected to the internet.

9. Press Application button until you can select Standby.

10. Go to the Application –menu and select Connectivity – Conn.mgr. and select Active data

connections. Now you should see the connection named default and below the name there should be time running. Or if you came very fast to this menu after turning browser on, there may be indication of connecting below the name default. If so, wait until time starts to run below the name default. Select these connections from the Options –menu by selecting Details.

a Status should show: Conn. (inactive… or Conn. (active). b Signal should show: Medium (50%). This field can also be Strong and percent number can also be

higher.

11. WiFi indicator top of the screen should be ON when connected to the AP

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12. If connection does not work, check the phone's WLAN / BT –antenna and matching components. See

figure below.

Acoustics troubleshooting

Introduction to acoustics troubleshooting

Acoustics design ensures that the sound is detected correctly with a microphone and properly radiated to the outside of the device by speaker(s). The acoustics of the phone includes three basic systems: earpiece, Integrated Hands Free (IHF) and microphone.

The sound reproduced from the earpiece readiates through a single hole on the front cover (A-cover). The sound reproduced from the IHF speakers radiates from left and right sound holes located on both sides of the device. Microphone is located at the bottom, next to the system connector.

For a correct functionality of the phone, all sound holes must be always open. When the phone is used, care must be taken not to close any of those holes with a hand or fingers. The phone should be dry and clean, and no objects must be located in such a way that they close any of the holes.

Issue 1 COMPANY CONFIDENTIAL Page 3 –29

Earpiece troubleshooting

Troubleshooting flow

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BB Troubleshooting

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IHF troubleshooting

Troubleshooting flow

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Microphone troubleshooting

Troubleshooting flow

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BB Troubleshooting

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Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground. Internal handsfree output is measured using a current probe, if a special low-pass filter designed for

measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone, which needs input signal from an external sound source (laptop speaker) to playback eg. 1kHz sine wave from 5cm distance.

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree PWM output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External microphone to Internal earpiece

•

External microphone to Internal handsfree speaker

•

Digital stereo microphone to External earpiece

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Issue 1 COMPANY CONFIDENTIAL Page 3 –33

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BB Troubleshooting

Loop test Input

terminal

External Mic to External Earpiece

External Mic to Internal Earpiece

External Mic to Internal handsfree

Digital Mic to External Earpiece

HS_MIC & GND

Acoustical input, 1kHz sine wave

Output

terminal

HS_EAR_L & GND

HS_EAR_R & GND

EarP & GND -10 1000 310 1.2 NA EarN & GND

J2103 & J2104

J2101 & J2102

HS_EAR_L & GND

HS_EAR_R & GND

Path

gain

[dB]

(fixed)

-8.6 1000 367 1.2 NA

-6 1000

NA 94 dB

Input

voltage

[mVp-

SPL

Output

voltage

[mVp-p]

100 NA

Output

DC level

[V]

current [mA]

Output

Measurement data

Earpiece signal

Figure 10 Single-ended output waveform of the Ext_in_HP_out measurement when earpiece is connected.

Integrated handsfree signal

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Figure 11 Single-ended output waveform of the Ext_in_IHF_out loop measurement when speaker is connected (measured

at speaker pads). No filter is used.

External output from AV

Figure 12 Single-ended output waveform of the Ext_in_Ext_out loop.

External output from AV (acoustic input)

Figure 13 Single-ended output waveform of the Digital_stereo_microphone_in_Ext_out loop.

Issue 1 COMPANY CONFIDENTIAL Page 3 –35

Internal earpiece troubleshooting

Troubleshooting flow

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BB Troubleshooting

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Internal microphone troubleshooting

Troubleshooting flow

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IHF speakers troubleshooting

Troubleshooting flow

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BB Troubleshooting

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External headset microphone troubleshooting

Troubleshooting flow

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External headset earpiece troubleshooting

Troubleshooting flow

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BB Troubleshooting

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Vibra troubleshooting

Troubleshooting flow

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BB Troubleshooting

Baseband manual tuning guide

Certificate restoring for BB5 products

Context

This procedure is performed when the device certificate is corrupted for some reason. All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure. The procedure for certificate restoring is the following:

•

Flash the phone with the latest available software using FPS-8 or FPS-10.

Note: USB flashing does not work for a dead BB5 phone.

•

Create a request file.

•

Send the file to Nokia by e-mail. Use the following addresses depending on your location:

•

APAC: sydney.service@nokia.com

•

CHINA: repair.ams@nokia.com

•

E&A: salo.repair@nokia.com

•

AMERICAS: fls1.usa@nokia.com

•

When you receive a reply from Nokia, carry out certificate restoring.

•

Tune the phone completely.

Note: SX-4 smart card is needed.

•

If the phone resets after certificate restoring, reflash the phone again.

Required equipment and setup:

•

Phoenix

•

The latest phone model specific

•

PKD-1 dongle

•

SX-4 smart card (Enables BB5 testing and tuning features)

•

External smart card reader

•

Activated FPS-8 flash prommer OR FPS-10 flash prommer

•

Flash update package 03.18.004 or newer for FPS-8 or FPS-10 flash prommers

•

CU-4 control unit

•

USB cable from PC USB Port to CU-4 control unit

•

Phone model specific adapter for CU-4 control unit

•

PCS-1 cable to power CU-4 from external power supply

•

XCS-4 modular cable between flash prommer and CU-4

service software v 2007.19 or newer.

Phoenix

Note: The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card

reader.

Note: CU-4 must be supplied with +12 V from an external power supply in all steps of certificate

restoring.

data package.

Steps

1. Program the phone software. i Start

Page 3 –42 COMPANY CONFIDENTIAL Issue 1

Phoenix

and login. Make sure the connection has been managed correctly for FPS-8 or FPS-10.

RM-437; RM-449; RM-450 BB Troubleshooting

ii Update the phone MCU software to the latest available version.

If the new flash is empty and the phone cannot communicate with

iii Choose the product manually from File→Open Product , and click OK.

Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.

iv Go to Flashing→SW Update and wait until

picture.

Phoenix

reads the product data as shown in the following

Phoenix

, reflash the phone.

Product is automatically set according to the phone support module which was opened manually,

but the flash files cannot be found because the correct data cannot be read from the phone automatically.

Code must be chosen manually, it determines the correct flash files to be used. Please choose the

correct product code (can be seen in the phone type label) from the dropdown list.

Flash Type must be set to Phone as Manufactured.

v To continue, click Start.

Progress bars and messages on the screen show actions during phone programming, please wait.

Issue 1 COMPANY CONFIDENTIAL Page 3 –43

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BB Troubleshooting

Programming is completed when Flashing Completed message is displayed. The product type designator and MCU SW version are displayed in the status bar.

vi Close the

2. Create a For this procedure, you must supply +12 V to CU-4 from an external power supply. i To connect the phone with ii Choose Tools→Certificate Restore . iii To choose a location for the request file, click Browse.

SW Update

Request

file.

window and then choose File→Close Product .

Phoenix

, choose File→Scan Product .

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RM-437; RM-449; RM-450 BB Troubleshooting

iv Name the file so that you can easily identify it, and click Open.

The name of the file and its location are shown.

v To create the vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.

3. Restore certificate.

For this procedure, you must supply +12 V to CU-4 from an external power supply. i Save the reply file sent by Nokia to your computer. ii Start iii Choose File→Scan Product .

Phoenix

Request

service software.

file, click Start.

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BB Troubleshooting

iv From the Tools menu, choose Certificate Restore and select Process a response file in the

pane.

v To choose the location where response file is saved, click Browse. vi Click Open.

Action

The name of the file and the path where it is located are shown.

vii To write the file to phone, click Start.

Next actions

After a successful rewrite, you must retune the phone completely by using

Important: Perform all tunings: RF, BB, and UI.

Page 3 –46 COMPANY CONFIDENTIAL Issue 1

Phoenix

tuning functions.

RM-437; RM-449; RM-450 BB Troubleshooting

Energy management calibration

Energy management calibration is not needed, because there are no serviceable components which may affect to EM calibration parameters.

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Nokia Customer Care

4 — RF troubleshooting

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RF troubleshooting

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Table of Contents

General RF troubleshooting ..................................................................................................................................4–5

Introduction to RF troubleshooting ................................................................................................................4–5

RF key components ...........................................................................................................................................4–5

RF self test troubleshooting.............................................................................................................................4–7

Receiver troubleshooting ......................................................................................................................................4–8

Introduction to receiver (RX) troubleshooting...............................................................................................4–8

GSM RX chain activation for manual measurements/GSM RSSI measurement ...........................................4–8

WCDMA RX chain activation for manual measurement.................................................................................4–9

WCDMA RSSI measurement ........................................................................................................................... 4–10

Transmitter troubleshooting ............................................................................................................................. 4–10

General instructions for transmitter (TX) troubleshooting........................................................................ 4–10

GSM transmitter troubleshooting................................................................................................................. 4–11

Checking antenna functionality.................................................................................................................... 4–12

WCDMA transmitter troubleshooting ........................................................................................................... 4–13

RF tunings ............................................................................................................................................................ 4–15

Introduction to RF tunings............................................................................................................................ 4–15

Autotuning for BB5 ........................................................................................................................................ 4–16

System mode independent manual tunings .................................................................................................... 4–17

RF channel filter calibration.......................................................................................................................... 4–17

PA (power amplifier) detection .................................................................................................................... 4–17

GSM receiver tunings........................................................................................................................................... 4–18

Rx calibration (GSM) ....................................................................................................................................... 4–18

Rx band filter response compensation (GSM).............................................................................................. 4–20

GSM transmitter tunings..................................................................................................................................... 4–23

Tx IQ tuning (GSM).......................................................................................................................................... 4–23

Tx power level tuning (GSM) ......................................................................................................................... 4–25

WCDMA receiver tunings..................................................................................................................................... 4–28

RX calibration (WCDMA) ................................................................................................................................. 4–28

WCDMA transmitter tunings............................................................................................................................... 4–30

Tx AGC & power detector (WCDMA)............................................................................................................... 4–30

Tx band response calibration (WCDMA) ....................................................................................................... 4–36

Tx LO leakage (WCDMA) ................................................................................................................................. 4–38

List of Tables

Table 12 Rf channel filter calibration tuning limits......................................................................................... 4–17

Table 13 RF tuning limits in Rx calibration....................................................................................................... 4–19

List of Figures

Figure 14 RF component layout bottom..............................................................................................................4–5

Figure 15 RF component layout top.....................................................................................................................4–6

Figure 16 WCDMA RX generator settings .......................................................................................................... 4–10

Figure 17 Typical readings ................................................................................................................................. 4–12

Figure 18 Antenna element................................................................................................................................ 4–13

Figure 19 Phoenix WCDMA TX control window ................................................................................................ 4–14

Figure 20 WCDMA power window ..................................................................................................................... 4–15

Figure 21 Auto tuning concept with CMU200................................................................................................... 4–16

Figure 22 Rf channel filter calibration typical values ...................................................................................... 4–17

Figure 23 Pop-up window for WCDMA2100...................................................................................................... 4–28

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RF troubleshooting

Figure 24 Pop-up window for WCDMA2100...................................................................................................... 4–30

Figure 25 High burst measurement .................................................................................................................. 4–34

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RM-437; RM-449; RM-450 RF troubleshooting

General RF troubleshooting

Introduction to RF troubleshooting

Soldered metal shieldings and components below them are not allowed to be changed or removed. The purpose of the following troubleshooting document is only to identify possible RF faults and advice how to tune the phone if it is necessary.

All measurements should be done using:

•

spectrum analyser with a high-frequency high-impedance passive probe (LO-/reference frequencies and RF power levels)

•

oscilloscope with a 10:1 probe (DC-voltages and low frequency signals)

Caution: A mobile phone WCDMA transmitter should never be tested with full Tx power, if there is

no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in wide area. WCDMA Tx measurements should be performed at least in an RF-shielded box and never with higher Tx power level than 0 dBm! Test full WCDMA Tx power only in RF-shielded environment.

Also all measurements with an RF coupler should be performed in RF shielded environment because nearby base stations can disturb sensitive receiver measurements. If there is no possibility to use RF shielded environment, it should be checked that there are no transmissions on the same frequencies as used in the tests.

The RF section of the phone is built around one RF ASIC N7505. There are also GSM TXFEM (integrated PA and front end module) N7520 and WCDMA PA N7540 on board.

The WCDMA PA needs variable supply voltage to work properly, and therefore there is a switched mode power supply component added to the PWB (N7541).

Most RF semiconductors are static discharge sensitive. ESD protection must be taken care of during repair (ground straps and ESD soldering irons). The RF ASICs, both PAs and SMPS are moisture sensitive, so parts must be pre-baked prior to soldering.

RF key components

Figure 14 RF component layout bottom

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Figure 15 RF component layout top

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RF troubleshooting

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RM-437; RM-449; RM-450 RF troubleshooting

RF self test troubleshooting

Troubleshooting flow

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RF troubleshooting

Receiver troubleshooting

Introduction to receiver (RX) troubleshooting

RX can be tested by making a phone call or in local mode. For the local mode testing, use Phoenix service software.

The main RX troubleshooting measurement is RSSI reading. This test measures the signal strength of the received signal. For GSM RSSI measurements, see GSM RX chain activation for manual measurements / GSM

RSSI measurement (page 4–8). For a similar test in WCDMA mode, see WCDMA RSSI measurement (page 4–10).

GSM RX chain activation for manual measurements/GSM RSSI measurement

Prerequisites

Make the following settings in Phoenix service software:

Setting GSM850 GSM900 GSM1800 GSM1900

Phoenix Channel 190 37 700 661 Signal generator

to antenna connector

881.66771MHz (67.71kHz offset) at -60dBm

942.46771MHz (67.71kHz offset) at -60dBm

Steps

1. Set the phone to local mode.

2. Activate RSSI reading in Phoenix (Testing→GSM→RSSI reading )

1842.86771MHz (67.71kHz offset) at -60dBm

1960.06771MHz (67.71kHz offset) at -60dBm

Results

The reading should reflect the level of the signal generator (-losses) +/- 5 dB. When varying the level in the range -30 to -102 dBm the reading should then follow within +/-5 dB.

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RM-437; RM-449; RM-450 RF troubleshooting

WCDMA RX chain activation for manual measurement

Prerequisites

Make the following settings in Phoenix service software:

Setting WCDMAIWCDMAIIWCDMA

VIII

Phoenix channel 10700 9800 3012 4408 Signal generator to

antenna connector

Note: The phone has two WCDMA bands. The testing and tuning procedures are same for both bands.

Just select band I or VIII (RM-437), II or V (RM-449), I or V (RM-450).

2141.0 MHz

1961.0 MHz

943.4 MHz

WCDMA V

882.6

Steps

1. Via Phoenix Testing menu, choose WCDMA/RX Control.

2. In the RX control window, make the following settings:

MHz

3. Click Start to activate the settings. If the settings are changed later on (for example, change of channel) you have to click Stop and Start

again.

Note: Clicking Stop also disables TX control if it was active.

4. Set the following RF generator settings:

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Figure 16 WCDMA RX generator settings

WCDMA RSSI measurement

Prerequisites

WCDMA RX must be activated before RSSI can be measured. For instructions, please refer to WCDMA RX chain

activation (page 4– 0 ).

Steps

1. From the Phoenix testing menu, select WCDMA→RX Power measurement

2. In the RX Power measurement window, select:

•

Mode: RSSI

•

Continuous mode

3. Click Start to perform the measurement.

Transmitter troubleshooting

General instructions for transmitter (TX) troubleshooting

Please note the following before performing transmitter tests:

•

TX troubleshooting requires TX operation.

•

Do not transmit on frequencies that are in use!

•

The transmitter can be controlled in local mode for diagnostic purposes.

•

The most useful Phoenix tool for GSM transmitter testing is “RF Controls”; in WCDMA transmitter testing the best tool is “TX Control”.

•

Remember that re-tuning is not a fix! Phones are tuned correctly in production

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Nokia E63 Service Manual Level 3-4

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

ESD protection

Care and maintenance

Company policy

Battery information

Nokia E63 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA I (2100) phones

Main RF characteristics for GSM850/900/1800/1900 and WCDMA V (850) and WCDMA II (1900) phones

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII (900) and WCDMA I (2100) phones

Battery endurance

Service tools

Product specific tools

FS-76 Flash adapter Flash adapter FS-76 is used for phone testing and flashing. FS-76 is

MJ-190 Module jig MJ-190 can be used for flashing as well as for RF, battery and system

RJ-230 Soldering jig RJ-230 is a soldering jig used for soldering and as a rework jig for the

SA-158 RF coupler SA-158 is an RF coupler for WCDMA and GSM RF testing. It is used

General tools

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-10 Flash prommer FPS-10 interfaces with:

PK-1 Software protection

SB-6 Bluetooth tester The SB-6 test box is a generic device to perform Bluetooth bit error

SB-7 WLAN test box WLAN test requires defined position for the device.

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-10 or FPS-11 to a PC. It is

CA-35S Power cable CA-35S is a power cable for connecting, for example, the FPS-10 flash

CA-53 USB connectivity

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XCS-4 Modular cable XCS-4 is a shielded (one specially shielded conductor) modular cable

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Service concepts

POS (Point of Sale) flash concept

Module jig service concept

Service concept for RF testing and RF/BB tuning

Flash concept with FPS-10

RF testing concept with RF coupler

CU-4 flash concept with FPS-10

Troubleshooting overview

Dead or jammed device troubleshooting

Charging troubleshooting

Backup battery troubleshooting

Backup battery troubleshooting

MicroSD card troubleshooting

Micro USB troubleshooting

SIM card troubleshooting

Keyboard troubleshooting

Power key troubleshooting

Display module troubleshooting

General instructions for display troubleshooting

Display troubleshooting

Lights (display/keyboard) troubleshooting

ALS troubleshooting

Bluetooth troubleshooting

Introduction to Bluetooth troubleshooting

Bluetooth settings for Phoenix

Bluetooth self tests in Phoenix

FM radio troubleshooting

FM radio troubleshooting

WLAN troubleshooting

Introduction to WLAN troubleshooting

WLAN functionality testing with self tests

WLAN functionality testing using SB-7