CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support
SERVICE MANUAL
Page (30)
CONFIDENTIAL
1
Level 1&2
RM-227
Transceiver characteristics:
Approved 1.0
MGR
23.Feb.2007
Dual Mode:
-GSM Band: Quad-band phone for EGSM 850/900/1800/1900MHz
-WCDMA Band: 2100
Camera: 2.0 Megapixel camera
Display: 7.112cm (2.8”) QVGA display with 16M colors,
resolution 320 x 240 pixel; active area 56.9x42.7mm
Operating System: Symbian OS 9.1 Series 60 3rd edition
Bluetooth
WLAN
Connector: Pop-Port™ Connector
Memory Card: microSD™
Transceiver with BP-4L Li-Ion battery pack
Talk time Standby Note
2.2h up to 9.5h 8 up to 19days
Depends on network
parameters
Service Manual E61i RM-227
Environmental characteristics:
• Lead-free soldered
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
2
Approved 1.0
MGR
23.Feb.2007
TABLE OF CONTENTS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
INTRODUCTION 3
GENERAL REPAIR INFORMATION
PATHFINDER FOR WORKSHOP STAFF
EXPLODED VIEW
SPARE PARTS OVERVIEW
GENERAL RECYCLING RECOMMENDATION
LEVEL 2 SOLDER COMPONENTS
NOKIA ONLINE (NOL) 1
SERVICE TOOLS 1
SW-UPDATE 1
DISASSEMBLY INSTRUCTION 1
ASSEMBLY HINTS 1
LEGEND FOR QUICK TROUBLE SHOOTER 1
QUICK TROUBLE SHOOTER - POWER ON 2
QUICK TROUBLE SHOOTER - CHARGING 2
QUICK TROUBLE SHOOTER - NO SERVICE 2
QUICK TROUBLE SHOOTER - EARPIECE 2
QUICK TROUBLE SHOOTER - IHF SPEAKER 2
QUICK TROUBLE SHOOTER - DISPLAY 2
QUICK TROUBLE SHOOTER - MICROPHONE 2
QUICK TROUBLE SHOOTER - KEYMAT 2
QUICK TROUBLE SHOOTER - SIDE KEYS 2
QUICK TROUBLE SHOOTER - CARD READER 2
QUICK TROUBLE SHOOTER - CAMERA 3
Page
4
5
6
7
8
9
0
1
3
4
8
9
0
1
2
3
4
5
6
7
8
9
0
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 23.Jan.2007 Initial draft
Approved 1.0 23.Feb.2007 Approval
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
3
Approved 1.0
MGR
23.Feb.2007
INTRODUCTION1.
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to
NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it is
confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify NOKIA using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always out
for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS
1.
AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR
OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE
2.
ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH
3.
THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO
INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
5. Ensure all cables and wires are repositioned correctly.
Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in the
service level related “Service Partner Requirements”, available on NOKIA Online. Also see ESD
Protection Requirements in this Service Manual.
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
4
(30)
Approved 1.0
23.Feb.2007
GENERAL REPAIR INFORMATION2.
In this section the technician will get some general hints how to carry out repairs:
To familiarize oneself with NOKIA product read the tutorials or user guide on www.nokia.com -->Support-->
•
Phones, by selecting the Phone Model.
Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and con-
•
necting your wristband.
Use gloves to avoid corrosion and fingerprints.
•
Protect windows and displays with a film to avoid dust and scratches.
•
When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).
•
When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass
•
fiber pencil because it scratches the surface and will lead later on to corrosion.
Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they are
•
not soldered.
When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
•
leakage can have an influence on the device.
Always use original NOKIA spare parts.
•
Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered connec-
•
tors or switches) and resolder them if necessary (Level 2 only).
Remove redundant soldering flux after repair.
•
Meet the torque requirements when assembling the unit (see also the document “torques for transceiver as-
•
sembly” on NOKIA Partner Web Site/NOKIA Online).
Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
•
about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.
A SIM card is needed for all GoNoGo tests.
•
When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the ap-
•
propriate part code from the assembly, if needed.
Please be aware that some malfunctions could be software related and solved by an update.
•
MGR
There are several documents available on NOL, which have to be followed:
•
•
First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
•
NOKIA Online. This is also important to recognize, if existing documents have become invalid.
•
The service level indicator at the bottom of each document tells the appropriate destination.
•
Downloads > Support Library >
1. Instructions
2. General Service Bulletins
3. Product related documents
4. Spare Part Service Bulletins
5. Service Tools Service Bulletins
6. Common Software Service Bulletins
etc,…
Use General SB-217 as a reference or overview.
Please also check NOKIA Online (NOL) for latest news and files on a regular basis.
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
5
Approved 1.0
MGR
23.Feb.2007
PATHFINDER FOR WORKSHOP STAFF3.
This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only!
In addition to the information in this Service Manual, there are several instructions and information, which have
to be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia
content, like video clips or interactive tutorials.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest files in Support Library”). Every new information has to be processed and implemented as
soon as possible.
When logged into NOL you can also find needed information in different folder like:
Support Library
Phones
Service Manuals
Service Bulletins
Software
Repair Information
Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online
Former NOKIA CarePoint
content, such as
Online Troubleshooting
•
Product information
•
Videos – Disassembly/Assembly
•
can be found on
NOKIA Online
NOKIA Online
Care Services
Training
Phone Models
Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the
phone:
Overview & Guides
Basic information about the phone,
features and technologies
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.
Service Manual E61i RM-227
Disassembly & Assembly
Instructions how to disassemble and
assemble the phone
Copyright © 2007 NOKIA Corporation. All rights reserved.
Troubleshooting
Step-by-step instructions on how to
locate and repair the most common
problems with the phone
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
6
EXPLODED VIEW4.
See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
7
SPARE PARTS OVERVIEW5.
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
8
GENERAL RECYCLING RECOMMENDATION6.
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
9
LEVEL 2 SOLDER COMPONENTS7.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
10
(30)
Approved 1.0
23.Feb.2007
NOKIA ONLINE (NOL)8.
NOL is the database where you can find the latest corresponding Service
Bulletins (spare parts, SWAP units and service tools).
This will ensure, that you are using up-to-date order codes only.
Therefore Service Bulletins have to be checked from NOL on daily basis.
MGR
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
11
SERVICE TOOLS9.
FLS-5 incl. ACF-8, Driver and User Guide
Dongle and flash device incorporated into one package, developed specifically for POS use.
(30)
Approved 1.0
MGR
23.Feb.2007
ACF-8
Universal Power Supply is used to power FLS-4S.
Travel Charger AC-4
Small and lightweight charger for fast charging of your phone
battery.
Internal Battery BP-4L
Inserted under the back cover, this Li-Ion battery provides
power in a lightweight package.
SS-102
Camera removal tool.
Service Manual E61i RM-227
CA-53
Service Cable to connect the PC with the Pop-Port™ connector.
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
SS-109
Dome Sheet alignment tool.
RJ-149
Soldering Jig
12
(30)
Approved 1.0
MGR
23.Feb.2007
Lead-free Solder Wire
Mandatory for lead-free products (Level 2 only).
0772040 NMP Standard Toolkit (V2)
For more informations refer to the Service Bulletin (SB-011) on
NOKIA Online.
Supplier or manufacturer contacts for tool re-order can be
found in “Recommended service equipment” document on
NOKIA Online.
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
13
(30)
Approved 1.0
23.Feb.2007
SW-UPDATE10.
Flash Concept – (Point of Sales)
To use FLS-5 Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on
NOKIA Online.
MGR
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
14
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
DISASSEMBLY INSTRUCTION11.
Approved 1.0
MGR
23.Feb.2007
1. Needed tools: a Torx driver, a torque driver, a Torx plus
size 4 bit, a Torx plus size 6 bit, the SS-93 opening tool, metal
tweezers, the SS-102 camera removal tool and a DC-plug.
3. First unlock the snap of the CAMERA LID on the shown side.
2. Push the BATTERY RELEASE BUTTON and remove the BATTERY
COVER.
4. Do the same on the other side.
5. Then Gently, lift the CAMERA LID with the SS-93 and remove
it.
Service Manual E61i RM-227
6. Unscrew the four Torx Plus® size 6 screws in the order shown
and discard them.
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
15
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
Approved 1.0
MGR
23.Feb.2007
7. Remove the assemblies from the A-COVER.
9. If needed, carefully unlock and remove the OPERATOR LOGO.
8. Separate the KEYMAT from the A-COVER.
10. Unscrew the two Torx Plus ® size 4 screws (5 and 6) and
discard them. Finally, unscrew the last Torx Plus ® size 6 screw.
11. Gently, open the LCD connector with the SS-93 and remove
the LCD MODULE and the LCD SHIELD ASSY.
Service Manual E61i RM-227
12. Separate the LCD SHIELD ASSY from the LCD MODULE.
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page (30)
16
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
Approved 1.0
MGR
23.Feb.2007
13. Remove the EARPIECE from the LCD SHIELD ASSY with the
SS-93. In case of removing the EARPIECE, the LCD SHIELD ASSY
has to be renewed.
15. Remove the CAMERA with SS-102.
14. Remove the 1ZH ENGINE MODULE from the CHASSIS. After that,
the ANTENNA ASSY can remove easily.
16. Unlock the SIDE BUTTON MODULE ASSY and remove it from its
socket.
17. Remove the MICROPHONE.
Service Manual E61i RM-227
18. Use the DC-PLUG to remove the DC-JACK.
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
17
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
(30)
Approved 1.0
MGR
23.Feb.2007
19. Unlock both snaps of the CONNECTOR HOUSING ASSEMBLY
and remove it.
21. The disassembly procedure is now complete.
20. Remove the BATTERY RELEASE BUTTON and the BATTERY
RELEASE SPRING.
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
18
ASSEMBLY HINTS 12.
(30)
Approved 1.0
MGR
23.Feb.2007
1. Take special care to all spring contacts on the ENGINE
MODULE when assembling the unit.
3. Insert the rst screw. To avoid damaging the plastic
thread, rst turn the screw slightly left to engage the
thread and then tighten the Torx Plus ® size 6 screw to
the torque of 20 Ncm. Always use a new screws 2 and 3.
Tighten the Torx Plus ® size 4 screw to the torque of 17
Ncm.
2. Note the right position of the guide pin when assembling the
CAMERA.
4. Always use new screws. Tighten the four Torx Plus ®
size 6 screws to the torque of 17 Ncm in the order shown.
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
19
LEGEND FOR QUICK TROUBLE SHOOTER13.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
20
QUICK TROUBLE SHOOTER - POWER ON14.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
21
QUICK TROUBLE SHOOTER - CHARGING15.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
22
QUICK TROUBLE SHOOTER - NO SERVICE16.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
23
QUICK TROUBLE SHOOTER - EARPIECE17.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
24
QUICK TROUBLE SHOOTER - IHF SPEAKER 18.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
25
QUICK TROUBLE SHOOTER - DISPLAY 19.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
26
QUICK TROUBLE SHOOTER - MICROPHONE 20.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
27
QUICK TROUBLE SHOOTER - KEYMAT 21.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
28
QUICK TROUBLE SHOOTER - SIDE KEYS 22.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
29
QUICK TROUBLE SHOOTER - CARD READER 23.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Page
CMO Operations & Logistics
Training and Vendor Development
Multimedia Creation & Support CONFIDENTIAL
30
QUICK TROUBLE SHOOTER - CAMERA 24.
(30)
Approved 1.0
MGR
23.Feb.2007
Service Manual E61i RM-227
Copyright © 2007 NOKIA Corporation. All rights reserved.
Loading...