Nokia C7-RM-675, 691 Service Manual

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Page 1

Nokia Customer Care

Service Manual

RM-675; RM-691 (Nokia C7-00; L3&4)

Mobile Terminal

Part No: (Issue 4)

COMPANY CONFIDENTIAL

Page 2

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 07/2010 MT Issue 2 09/2010 MT Updates have been made to all chapters.

A new service tool, SS-250 Display removal tool, has been added to chapter

Concepts

Service Tools and Service

RM-675; RM-691

Issue 3 10/2010 MT A new section,

been added to chapter

Troubleshooting

Chapter completely updated.

Sections

Cellular RF Troubleshooting

Baseband main troubleshooting, Bluetooth and FM radio troubleshooting, WLAN auto tuning FMTx troubleshooting, NFC troubleshooting Energy management calibration Troubleshooting and Manual Tuning Guide

updated.

Issue 4 02/2011 MT Section

Baseband manual tuning guide

Troubleshooting and Manual Tuning Guide

updated with new topics

Product code change

Chapter 7, titled

between RM-691 and RM-675

manual. The new chapter describes the key hardware differences between the RM-691 and RM-675 variants of the Nokia C7-00.

EDoF impact on image quality

Camera Module

has been

and

in chapter

have been

in chapter

has been

Certificate restoring

Service information differences

, has been added to the

, has

and

Page ii COMPANY CONFIDENTIAL Issue 4

Page 3

RM-675; RM-691 Copyright

Copyright

without the prior written permission of Nokia is prohibited. Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 4 COMPANY CONFIDENTIAL Page iii

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RM-675; RM-691

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/ MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 4

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RM-675; RM-691 For your safety

For your safety

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect incompatible products.

Issue 4 COMPANY CONFIDENTIAL Page v

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ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied. All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge. All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA). Every repair action involving opening the product or handling the product components must be done under

ESD protection. ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area. For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Page vi COMPANY CONFIDENTIAL Issue 4

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RM-675; RM-691 Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Issue 4 COMPANY CONFIDENTIAL Page vii

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Company policy

Our policy is of continuous development; details of all technical modifications will be included with service bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/email.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN-24101 SALO Finland E-mail: Service.Manuals@nokia.com

Page viii COMPANY CONFIDENTIAL Issue 4

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RM-675; RM-691 Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge. For good operation times with Li-Ion batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose. Never use any charger or battery which is damaged. Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77° F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged. Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire! Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

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Battery information

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RM-675; RM-691 Nokia C7-00; L3&4 Service Manual Structure

Nokia C7-00; L3&4 Service Manual Structure

1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 Cellular RF Troubleshooting 5 Camera Module Troubleshooting 6 System Module 7 Service information differences between RM-691 and RM-675 Glossary

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Nokia C7-00; L3&4 Service Manual Structure

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Nokia Customer Care

1 — General Information

Issue 4 COMPANY CONFIDENTIAL Page 1 – 1

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General Information

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RM-675; RM-691 General Information

Table of Contents

Product selection................................................................................................................................................... 1–5

Product features and sales package.................................................................................................................... 1–6

Product and module list ....................................................................................................................................... 1–9

Mobile enhancements........................................................................................................................................... 1–9

Technical specifications..................................................................................................................................... 1–11

Transceiver general specifications .............................................................................................................. 1–11

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones........................ 1–11

Battery endurance......................................................................................................................................... 1–13

Environmental conditions ............................................................................................................................ 1–13

List of Tables

Table 1 Audio......................................................................................................................................................... 1–9

Table 2 Car........................................................................................................................................................... 1–10

Table 3 Data ........................................................................................................................................................ 1–11

Table 4 Messaging.............................................................................................................................................. 1–11

Table 5 Power..................................................................................................................................................... 1–11

List of Figures

Figure 1 View of RM-675....................................................................................................................................... 1–5

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General Information

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RM-675; RM-691 General Information

Product selection

RM-675 is a GSM/HSDPA/WCDMA tri-mode handportable monoblock multimedia computer with a capacitive touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and a TV-out connection. It supports EGSM 850/900/1800/1900 and WCDMA 850/900/1700/1900/2100 bands, and CSD/HSCSD, GPRS/EGPRS and WCDMA/ HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).

In PS/CS mode, RM-675 supports DTM Class with multi slot class 11 (max. 4 RX + 3TX, sum 5). With EGPRS this means maximum download speed of up to 236.8 kbit/s simultaneously with speech. With GPRS this means maximum download speed of up to 64.2 kbit/s simultaneously with speech.

In PS only mode, RM-675 supports MSC 33 (max. 5 Rx + 4 TX, sum 6) timeslots resulting in maximum download speed of up to 296 kbit/s with EGPRS, and up to 107 kbit/s with GPRS.

RM-675 has a large AMOLED nHD 3.5” (640 x 360 pixels) colour display (active area 43.2 mm x 76.8 mm) with 16 million colors. It also has an 8 megapixel EDOF camera, 2x digital zoom and an integrated dual LED flash. The device supports two-way video calls with two integrated cameras, one on the front and one on the back.

The MMS implementation follows the OMA MMS standard release 1.3. The browser is a highly advanced Internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content. The device also supports Bluetooth 2.1 EDR standard.

RM-675 uses Symbian ^3 for Nokia devices operating system, and supports the full Web Browser for S60, which brings desktop-like Web browsing experience to mobile devices. It also supports MIDP Java 2.1 , providing a good platform for compelling 3rd party applications.

Figure 1 View of RM-675

Issue 4 COMPANY CONFIDENTIAL Page 1 – 5

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Product features and sales package

Imaging and video

Main camera:

•

Sensor: 8 Megapixel EDOF (Extended Depth of Field)

•

F number/Aperture: F2.8

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Digital zoom: 2x

•

Flash: Integrated dual LED flash

Secondary camera:

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Sensor: VGA (640 x 480 pixels)

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F number/Aperture: F2.8

•

Focal length: 1.39 mm

Video:

•

Video resolution: 720p (1280 x 720) at 25fps or VGA at 30fps

•

Audio recording: AAC (AMR for MMS)

•

Video stabilization

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Video clip length: Max. 90 min

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Video file format: .mp4 (default), .3gp (for MMS)

•

White balance: automatic, sunny, cloudy, incandescent, fluorescent

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Scene: Auto, Night

•

Colour tone: normal, sepia, B&W, vivid, negative

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Zoom (digital): up to 3x

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Video recording indicator

Photo:

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Aspect ratio: 8MPix (4:1), 6MPix (16:9)

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View finder: full screen view finder

•

Still image resolutions: up to 8 megapixel: 3264 x 2448

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Still image file format: JPEG/EXIF

•

Auto exposure: center weighted AE

•

Image orientation: automatic

•

Automatic red eye removal

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Automatic motion blur reduction

•

Face tracking

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Exposure compensation: +2 ~ -2EV at 0.5 step

•

White balance: automatic, sunny, cloudy, incandescent, fluorescent

•

Scene: auto, portrait, landscape, night, user defined

•

Colour tone: normal, sepia, B&W, vivid, negative

•

Zoom (digital): up to 2x

RM-675; RM-691

General Information

Edit

•

On device Photo editor and Video editor (manual & automatic)

Page 1 – 6 COMPANY CONFIDENTIAL Issue 4

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RM-675; RM-691 General Information

View

•

3.5” nHD (640 x 360 pixels) colour display (active area 43.2 mm x 76.8 mm), up to 16M colors, 16:9 aspect ratio

•

Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

•

Slideshow from Gallery

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Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth or MMS

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Direct connection to TV via cable or WLAN (UPnP)

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Video call and video sharing support. (WCDMA services)

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Online Album: Image/Video uploading from Gallery

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Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory card or via online printing

Store

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8 GB internal user memory

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Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a compatible PC

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Nokia Lifeblog (mobile & PC)

Music

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Digital music player: supports MP3/ AAC/ eAAC/ eAAC+/ WMA/ AMR-NB / AMR-WB with playlists, equalizer and album art

•

Synchronise music with Microsoft Windows Media Player 10&11

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One click CD ripping, converting and transferring music to your device using Nokia Music Manager

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Stereo FM radio (87.5-108 MHz /76-90 MHz) with Visual Radio™ support

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Bluetooth speakers

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Integrated handsfree speaker

Media

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Full-screen video playback to view downloaded, streamed or recorded video clips

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Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, VC-1, Real Video 10, ON2 VP6, Flash video

Productivity

Context management:

•

OMA DRM version 2.0

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OTA provisioning & over the air SW update (FOTA)

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Ovi Suite

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Web Browser (OSS), Java ™ MIDP 2.1, XHTML browsing over TCP/IP

Messaging:

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E-mail (SMTP, IMAP4, POP3), MMS, SMS, unified editor

•

IM client

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General Information

Office applications:

•

Viewing of email attachments – .doc, .xls, .ppt, .pdf, .zip

•

Mail for Exchange

PIM:

•

Contacts, calendar, to-do, notes, recorder, calculator, clock, converter

Synchronization:

•

Local/Remote (using SyncML)

•

Data: Calendar, Contacts, To-do, Notes, E-mail

•

PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0), Lotus Notes (5.0, 6.0)

Call management:

•

Call logs, speed dial, voice dialling (with SIND) and voice commands

•

Nokia Push to Talk (PoC)

Connectivity

•

Integrated GPS (A-GPS OMA SUPL)

•

Nokia Maps 3.0, including Friend Finder

•

WLAN - IEEE802.11 g/b with UPnP support

•

Micro USB interface with USB 2.0 high speed

•

Bluetooth wireless technology 2.1 + EDR + A2DP

•

FM transmitter

•

MicroSD memory card - support up to 32 GB

•

Nokia 3.5 mm AV connector

•

2.0 mm DC connector

Add-on software framework

•

Symbian ^3 for Nokia devices

•

Java: MIDP2.1

•

C++ and Java SDKs

•

Flash Lite 4.0

Additional technical specifications

•

Vibrating alert

•

3GPP Rel 5/6 WCDMA , Rel 4 EGSM compliant

•

Speech codecs supported: AMR, NB AMR, WB AMR, FR, EFR

•

GPRS/EGPRS Class B, Multi slot class 33

•

Dual Transfer Mode (DTM) class A, multi slot class 11

•

WCDMA DL 384 kbit/s, UL 384 kbit/s

•

HSDPA up to 10.2 Mbps, HSUPA 2 Mbps

Sales package

•

Transceiver RM-675

•

Charger (AC-15)

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RM-675; RM-691 General Information

•

Battery (BL-5K)

•

Music headset (WH-102)

•

Connectivity cable (CA-101)

•

CD-ROM

•

User Guide

Product and module list

Module name Type code Notes

System/RF module PWB 3GB UI flexi module 3GR Flash module 3GU

Mobile enhancements

Table 1 Audio

Enhancement Type

Music headset WH-102 Nokia Wireless Stereo Gateway AD-42W Mini speakers MD-8

MD-9

Hearing aids HDA-12

LPS-5

Wired headsets WH-102

WH-205 WH-502 WH-700 WH-701 WH-800 WH-900

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Enhancement Type

Bluetooth headsets BH-103

BH-108 BH-214 BH-215 BH-500 BH-501 BH-503 BH-504 BH-505 BH-606 BH-607 BH-610

RM-675; RM-691

General Information

BH-702 BH-704 BH-804 BH-805 BH-900 BH-902 BH-904 BH-905

Bluetooth speakers MD-5W

MD-7W

Table 2 Car

Enhancement Type

Nokia Universal Mobile Holder CR-99

CR-115

Speakerphone HF-310

HF-510 Car kit CK-100 Display car kit CK-600 Mobile charger DC-9

DC-10

DC-11

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RM-675; RM-691 General Information

Table 3 Data

Enhancement Type

Connectivity cable CA-101

CA-101D Micro USB OTG to USB adapter cable CA-156 MicroSD card MU-43, 8GB

MU-44, 16GB

MU-xx 32GB

Table 4 Messaging

Enhancement Type

Other multimedia peripherals SU-33W Stylus STYLUS PEN ASSY

Table 5 Power

Enhancement Type

Battery 1200 mAh Li-ion BL-5K Travel charger AC-6

AC-8

AC-10

AC-15 Multiple charger DT-600

Technical specifications

Transceiver general specifications

Unit Dimensions (L x W x T)

(mm)

Transceiver with BL-5K 1200 mAh Li-ion battery pack

47 x 44 x 5.7 ~24.6 ~12

Weight (g)

Volume (cm3)

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII (900), WCDMA V

(850), WCDMA IV (1700/2100), WCDMA II (1900) and WCDMA I (2100)

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Parameter Unit

Rx frequency band GSM850: 869 - 894MHz

EGSM900: 925 - 960 MHz GSM1800: 1805 - 1880 MHz GSM1900: 1930 - 1990 MHz WCDMA VIII (900): 925 - 960 MHz WCDMA V (850): 869 - 894 MHz WCDMA IV (1700/2100): 2110 - 2155 MHz WCDMA II (1900): 1930 - 1990 MHz WCDMA I (2100): 2110 - 2170 MHz

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz GSM1800: 1710 - 1785 MHz

RM-675; RM-691

General Information

GSM1900: 1850 - 1910 MHz WCDMA VIII (900): 880 - 915 MHz WCDMA V (850): 824 - 849 MHz WCDMA IV (1700/2100): 1710 - 1755 MHz WCDMA II (1900): 1850 - 1910 MHz WCDMA I (2100): 1920 - 1980 MHz

Output power GSM850: +5 ...+33 dBm/3.2 mW ... 2 W

GSM900: +5 … +33 dBm/3.2 mW … 2 W GSM1800: +0 … +30 dBm/1.0 mW … 1 W GSM1900: +0 … +30 dBm/1.0 mW … 1 W WCDMA VIII (900): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA V (850): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA IV (1700/2100): -50 ... +24 dBm/0.01 μW ... 251 mW WCDMA II (1900): -50 ... +21 dBm/0.01 μW ... 126 mW WCDMA I (2100): -50 ... +24 dBm/0.01 μW ... 251 mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW EDGE1800: +0 … +26dBm/1.0mW … 400mW EDGE1900:+0 … +26dBm/1.0mW … 400mW

Page 1 – 12 COMPANY CONFIDENTIAL Issue 4

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RM-675; RM-691 General Information

Parameter Unit

Number of RF channels GSM850: 124

GSM900: 174 GSM1800: 374 GSM1900: 299 WCDMA VIII (900): 152 WCDMA V (850): 108 WCDMA IV (1700/2100): 211 WCDMA II (1900): 289

WCDMA I (2100): 277 Channel spacing 200 kHz (WCDMA II, IV and V 100/200 kHz) Number of Tx power levels GSM850: 15

GSM900: 15

GSM1800: 16

GSM1900: 16

WCDMA VIII (900): 75

WCDMA V (850): 75

WCDMA IV (1700/2100): 75

WCDMA II (1900): 75

WCDMA I (2100): 75

Battery endurance

Battery Capacity

(mAh)

BL-5K 1200 TBA TBA TBA TBA

Talk time Stand-by Music playback Video playback

Environmental conditions

Temperature conditions

H.264 720p 30fps

Environmental condition Ambient temperature Notes

Normal operation Reduced performance

Intermittent operation

Issue 4 COMPANY CONFIDENTIAL Page 1 – 13

-15oC...+55oC

-25oC...-15oC +55oC...+70oC

-40oC...-15oC +70oC...+85 oC

Specifications fulfilled Operational for shorts periods

only

Operation not guaranteed but an attempt to operate does not damage the phone.

Page 26

General Information

Environmental condition Ambient temperature Notes

RM-675; RM-691

No operation or storage

Charging allowed Long term storage conditions

<-40oC...>+85oC

-25oC...+50oC 0oC...+85oC

No storage or operation: an attempt may damage the phone.

Humidity

Relative humidity range is 5...95%. The HW module is not protected against water. Condensed or splashed water might cause malfunction. Any

submersion of the phone will cause permanent damage. Long-term high humidity, with condensation, will cause permanent damage because of corrosion.

Vibration

The module should withstand the following vibrations:

•

5 - 10 Hz; +10dB / octave

•

10 - 50 Hz; 5.58 m2 / s3 (0.0558 g2/ Hz)

•

50 - 300 Hz; - 10 dB / octave

ESD strength

Conducted discharge is 8 kV (>10 discharges) and air contact 15 kV ( >10 discharges ). The standard for electrostatic discharge is IEC 61000-4-2, and this device fulfils level 4 requirements.

RoHS

This device uses RoHS compliant components and lead-free soldering process.

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Nokia Customer Care

2 — Service Tools and Service

Concepts

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Service Tools and Service Concepts

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RM-675; RM-691 Service Tools and Service Concepts

Table of Contents

Service tools........................................................................................................................................................... 2–5

Product specific tools....................................................................................................................................... 2–5

CA-181RS ...................................................................................................................................................... 2–5

MJ-277 .......................................................................................................................................................... 2–5

SD-77 ............................................................................................................................................................ 2–6

SS-231........................................................................................................................................................... 2–6

SS-250........................................................................................................................................................... 2–6

General tools..................................................................................................................................................... 2–6

AC-35............................................................................................................................................................. 2–6

ACF-8............................................................................................................................................................. 2–7

CU-4............................................................................................................................................................... 2–8

FLS-5 ............................................................................................................................................................. 2–9

FPS-21........................................................................................................................................................... 2–9

JXS-1........................................................................................................................................................... 2–10

PK-1............................................................................................................................................................ 2–10

SB-6............................................................................................................................................................ 2–10

SB-7............................................................................................................................................................ 2–10

SRT-6.......................................................................................................................................................... 2–11

SS-210........................................................................................................................................................ 2–11

SS-46.......................................................................................................................................................... 2–11

SS-62.......................................................................................................................................................... 2–11

SS-93.......................................................................................................................................................... 2–11

SX-4............................................................................................................................................................ 2–12

Cables.............................................................................................................................................................. 2–12

CA-101 ....................................................................................................................................................... 2–12

CA-31D ....................................................................................................................................................... 2–12

CA-89DS ..................................................................................................................................................... 2–13

DAU-9S....................................................................................................................................................... 2–13

PCS-1.......................................................................................................................................................... 2–13

XRS-6.......................................................................................................................................................... 2–14

Installation instructions for CA-181RS ........................................................................................................ 2–14

Service concepts ................................................................................................................................................. 2–22

POS (Point of Sale) flash concept ................................................................................................................. 2–22

BB5 USB only – Basic flash concept L3......................................................................................................... 2–23

Level 3 concept for flashing, certificate restore and product code change option 3............................. 2–24

Module jig service concept........................................................................................................................... 2–25

BB/RF tuning concept with module jig ....................................................................................................... 2–26

Bluetooth testing concept with SB-6 .......................................................................................................... 2–27

WLAN functionality testing concept with SB-7 .......................................................................................... 2–28

List of Figures

Figure 2 RF connector tool SS-231, engine module and module jig MJ-277................................................ 2–14

Figure 3 POS flash concept ................................................................................................................................ 2–22

Figure 4 BB5 USB only – Basic flash concept L3............................................................................................... 2–23

Figure 5 Level 3 concept for flashing, certificate restore and product code change .................................. 2–24

Figure 6 Module jig service concept ................................................................................................................. 2–25

Figure 7 Bluetooth testing concept with SB-6 ................................................................................................ 2–27

Figure 8 WLAN functionality testing concept with SB-7................................................................................. 2–28

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Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and repair of product RM-675; RM-691. For the correct use of the service devices, and the best effort of workbench setup, please refer to various concepts.

CA-181RS RF tuning cable CA-181RS is a product-specific adapter cable for RF tuning with the

module jig.

MJ-277 Module jig MJ-277 is meant for troubleshooting, testing, tuning and flashing on

the engine level (CU-4 supported). The jig includes an RF interface for GSM, WCDMA, WLAN and Bluetooth.

In addition, it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

MMC interface

•

Duplicated SIM connector

•

Connector for control unit

•

Access for AV- and USB connectors

•

CA-181RS cable is used together with this jig for RF testing

•

Attenuation values for galvanic RF connection MJ-277

Band Default f/

MHz RX

GSM 850 881.6 0.30 836.6 0.29 GSM 900 942.4 0.33 897.4 0.31 GSM 1800 1842.8 0.40 1747.8 0.38 GSM 1900 1960.0 0.44 1880.0 0.41 WCDMA I 2140.0 0.52 1950.0 0.44 WCDMA II 1960.0 0.44 1880.0 0.41 WCDMA IV 2140.0 0.52 1740.0 0.38 WCDMA V 880.0 0.30 835.0 0.29 WCDMA VIII 942.6 0.33 897.6 0.31 WLAN 2442.0 5.0 2442.0 5.0

Issue 4 COMPANY CONFIDENTIAL Page 2 – 5

Att. RX Default f/

MHz TX

Att. TX

Page 32

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Service Tools and Service Concepts

SD-77 Dummy battery SD-77 is designed to support mass SW flashing which enables local

mode while connecting the phone. This dummy battery can be used with Nokia battery types BL-5K, BV-4D, BL-4D, BP-4L.

SS-231 RF coaxial cable tool SS-231 is an RF coaxial cable tool designed to remove/connect the RF

coaxial cable from the RF connector on PWB. This tool can also be used for the RF connection between CA-181RS and module jig for RF tuning.

SS-250 Display removal tool SS-250 is used for removing the display from the chassis assembly.

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package. Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

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ACF-8 Universal power

supply

The ACF-8 universal power supply is used to power FLS-5.

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Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply. The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4. 2 Connect CU-4 to your PC with a USB cable. 3 Connect supply voltage (12 V) 4 Connect an FBUS cable (if necessary). 5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started. Reconnecting the power supply requires a Phoenix restart.

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FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3) Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2) For connecting a PC.

•

Phone connector Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN) For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the front panel, rear panel and heatsink from the prommer body.

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Service Tools and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the WCDMA network, a shield box is needed in all testing, tuning and fault finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface. To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle. SB-6 Bluetooth test and

interface box (sales package)

The SB-6 test box is a generic service device used to perform Bluetooth bit error rate (BER) testing, and establishing cordless FBUS connection via Bluetooth. An ACP-8x charger is needed for BER testing and an AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SB-7 WLAN test box WLAN test requires defined position for the device.

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RM-675; RM-691 Service Tools and Service Concepts

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

module from/to the socket.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-21.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

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Service Tools and Service Concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing. SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

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RM-675; RM-691 Service Tools and Service Concepts

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

example, between the PC's serial port and module jigs, flash adapters or docking station adapters.

Note: Docking station adapters valid for DCT4 products.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

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XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment. SMA to N-Connector approximately 610 mm. Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA/WLAN: 0.6+-0.1dB

Installation instructions for CA-181RS

You need the following equipment in installing the CA-181RS:

•

RF connector tool SS-231

•

Engine module

•

Module jig MJ-277

RM-675; RM-691

Service Tools and Service Concepts

Figure 2 RF connector tool SS-231, engine module and module jig MJ-277

1 Open the frame of MJ-277 module jig.

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2 Insert the engine module.

Take care of the right alignment according to the guiding pins.

Note the position of the CA-181RS RF cables.

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3 Insert the first RF cable plug into the predefined location of the RF connector assembly tool SS-231.

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4 Connect the RF cable plug to the corresponding RF connector on the engine module.

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5 Carefully press down the RF connector tool.

RM-675; RM-691

Service Tools and Service Concepts

6 Do the same procedure with the second RF cable as well.

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7 Take care of the cables during closing of the frame.

8 Close the module jig.

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Service Tools and Service Concepts

9 Turn around the module jig and check that the RF cables are in the right position on the gasket.

10 To remove the RF cable, insert SS-231 to the RF cable connector plug.

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RM-675; RM-691 Service Tools and Service Concepts

11 To open the connection, lift SS-231 up vertically.

Note: The RF connection is very fragile. Please handle it very carefully to prevent any damaging of

the RF connectors.

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Service concepts

POS (Point of Sale) flash concept

RM-675; RM-691

Service Tools and Service Concepts

Figure 3 POS flash concept

Type Description

Product specific tools

SD-77 Care dummy battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 Micro USB cable

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RM-675; RM-691 Service Tools and Service Concepts

BB5 USB only – Basic flash concept L3

Figure 4 BB5 USB only – Basic flash concept L3

Type Description

Product specific devices

SD-77 Care dummy battery

Other devices

PK-1 SW security device

PC with Phoenix service software

Cables

CA-101 Micro USB cable

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Service Tools and Service Concepts

Level 3 concept for flashing, certificate restore and product code change option 3

Figure 5 Level 3 concept for flashing, certificate restore and product code change

Type Description

Product specific devices

SD-77 Care dummy battery

Other devices

CA-146C Power conversion adapter FPS-21 Flash prommer box AC-35 Power supply PK-1 SW security device SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

CA-101 Micro USB cable CA-89DS Service cable

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RM-675; RM-691 Service Tools and Service Concepts

Module jig service concept

Figure 6 Module jig service concept

Type Description

Phone specific devices

MJ-277 Module jig

Other devices

CU-4 Control unit FPS-21 Flash prommer box PK-1 SW security device SX-4 Smart card

PC with VPOS and Phoenix service software Measurement equipment

Cables

CA-89DS Service cable PCS-1 DC power cable XRS-6 RF cable

USB cable GPIB control cable

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BB/RF tuning concept with module jig

RM-675; RM-691

Service Tools and Service Concepts

Type Description

Product specific tools

MJ-277 Module jig

Other tools

CU-4 Control unit PK-1 SW security device SX-4 Smart card

PC with Phoenix service software Smart card reader

Cables

DAU-9S MBUS cable PCS-1 Power cable XRS-6 RF cable

USB cable

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Bluetooth testing concept with SB-6

Figure 7 Bluetooth testing concept with SB-6

Type Description

Product specific devices

BL-5K Battery

Other devices

PK-1 SW security device SX-4 Smart card SB-6 Bluetooth test and interface box

Smart card reader PC with Phoenix service software

Cables

CA-101 Micro USB cable

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WLAN functionality testing concept with SB-7

RM-675; RM-691

Service Tools and Service Concepts

Figure 8 WLAN functionality testing concept with SB-7

Type Description

Product specific tools

BL-5K Battery

Other tools

SX-4 Smart card PK-1 SW Security device

Note: PK-1 can be used instead of PKD-1.

Cables

CA-101 Micro USB cable

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Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

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Table of Contents

Baseband main troubleshooting......................................................................................................................... 3–5

Power and charging troubleshooting................................................................................................................. 3–8

Backup battery troubleshooting..................................................................................................................... 3–8

Battery current measuring fault troubleshooting ........................................................................................ 3–9

General power checking troubleshooting .................................................................................................. 3–10

Dead or jammed device troubleshooting................................................................................................... 3–10

Dynamo charging troubleshooting ............................................................................................................. 3–11

Clocking troubleshooting ............................................................................................................................. 3–13

USB charging troubleshooting..................................................................................................................... 3–14

Interface troubleshooting ................................................................................................................................. 3–15

USB data interface troubleshooting............................................................................................................ 3–15

SIM card troubleshooting ............................................................................................................................. 3–16

MicroSD card troubleshooting...................................................................................................................... 3–18

IVE troubleshooting ........................................................................................................................................... 3–18

Introduction to IVE troubleshooting........................................................................................................... 3–18

IVE troubleshooting ...................................................................................................................................... 3–20

TV out troubleshooting...................................................................................................................................... 3–21

Introduction to SDTV troubleshooting........................................................................................................ 3–21

SDTV out troubleshooting ............................................................................................................................ 3–22

Display module troubleshooting ...................................................................................................................... 3–24

General instructions for display troubleshooting...................................................................................... 3–24

Introduction to display troubleshooting.................................................................................................... 3–25

Display fault troubleshooting ...................................................................................................................... 3–26

Touch panel troubleshooting....................................................................................................................... 3–27

Illumination troubleshooting ...................................................................................................................... 3–28

Charging illumination troubleshooting................................................................................................. 3–28

Menu key backlight troubleshooting ..................................................................................................... 3–29

Keyboard troubleshooting ................................................................................................................................ 3–30

Keys troubleshooting.................................................................................................................................... 3–30

Power key troubleshooting.......................................................................................................................... 3–30

Sensors troubleshooting ................................................................................................................................... 3–32

Accelerometer troubleshooting................................................................................................................... 3–32

Magnetometer troubleshooting.................................................................................................................. 3–32

Proximity sensor troubleshooting............................................................................................................... 3–33

Audio troubleshooting....................................................................................................................................... 3–34

Audio troubleshooting test instructions..................................................................................................... 3–34

External earpiece troubleshooting.............................................................................................................. 3–37

External microphone troubleshooting........................................................................................................ 3–37

Internal earpiece troubleshooting .............................................................................................................. 3–38

Internal handsfree (IHF) troubleshooting................................................................................................... 3–40

Internal microphone troubleshooting........................................................................................................ 3–41

Vibra troubleshooting................................................................................................................................... 3–42

ALS technical description and troubleshooting .............................................................................................. 3–43

ALS troubleshooting...................................................................................................................................... 3–43

Re-tuning ALS................................................................................................................................................. 3–43

Bluetooth and FM radio troubleshooting ........................................................................................................ 3–44

Introduction to Bluetooth/FM radio troubleshooting............................................................................... 3–44

Bluetooth BER test......................................................................................................................................... 3–46

Bluetooth and FM radio self tests in Phoenix............................................................................................. 3–46

Bluetooth troubleshooting .......................................................................................................................... 3–48

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FM radio troubleshooting............................................................................................................................. 3–48

FM radio testing............................................................................................................................................. 3–49

GPS troubleshooting .......................................................................................................................................... 3–50

GPS layout and basic test points.................................................................................................................. 3–50

GPS settings for Phoenix............................................................................................................................... 3–50

Quick Test window................................................................................................................................... 3–50

GPS control................................................................................................................................................ 3–50

GPS troubleshooting ..................................................................................................................................... 3–52

WLAN troubleshooting....................................................................................................................................... 3–52

WLAN functional description........................................................................................................................ 3–52

WLAN settings for Phoenix........................................................................................................................... 3–53

WLAN functional tests................................................................................................................................... 3–54

WLAN auto tuning......................................................................................................................................... 3–57

WLAN troubleshooting ................................................................................................................................. 3–59

FMTx troubleshooting........................................................................................................................................ 3–59

General ........................................................................................................................................................... 3–59

General visual inspection guidelines........................................................................................................... 3–59

FMTx troubleshooting................................................................................................................................... 3–60

NFC troubleshooting .......................................................................................................................................... 3–61

Baseband manual tuning guide........................................................................................................................ 3–62

Certificate restoring ...................................................................................................................................... 3–62

Product code change .................................................................................................................................... 3–65

Energy management calibration................................................................................................................. 3–69

List of Tables

Table 6 Display module troubleshooting cases............................................................................................... 3–24

Table 7 Pixel defects .......................................................................................................................................... 3–24

Table 8 Defects table.......................................................................................................................................... 3–25

List of Figures

Figure 9 SIM power-on sequence on X2700. Sequence is first done at 1.8V and then changed to 3.0V....

3–17

Figure 10 Expected Crystal clock input to BCM2727B on Oscilloscope.......................................................... 3–20

Figure 11 Expected SDTV CVBS PAL signal on Oscilloscope............................................................................. 3–23

Figure 12 Expected SDTV CVBS NTSC signal on Oscilloscope........................................................................... 3–23

Figure 13 Bluetooth/WLAN antenna ................................................................................................................ 3–44

Figure 14 Bluetooth and FM radio self tests in Phoenix................................................................................. 3–47

Figure 15 GPS Quick Test window .................................................................................................................... 3–50

Figure 16 GPS Control dialogue box ................................................................................................................. 3–51

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Baseband main troubleshooting

Context

Always start the troubleshooting procedure by running the Phoenix self tests. If a test fails, please follow the diagrams below. If the phone is dead and you cannot perform the self tests, go to

troubleshooting

Dead or jammed device

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Troubleshooting flow - Page 1 of 3

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BB Troubleshooting and Manual Tuning Guide

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Troubleshooting flow - Page 2 of 3

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Troubleshooting flow - Page 3 of 3

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Power and charging troubleshooting

Backup battery troubleshooting

Troubleshooting flow

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Battery current measuring fault troubleshooting

Troubleshooting flow

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General power checking troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Dead or jammed device troubleshooting

Troubleshooting flow

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Dynamo charging troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Clocking troubleshooting

Troubleshooting flow

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USB charging troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Interface troubleshooting

USB data interface troubleshooting

Troubleshooting flow

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SIM card troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Figure 9 SIM power-on sequence on X2700. Sequence is first done at 1.8V and then changed to 3.0V.

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MicroSD card troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

IVE troubleshooting

Introduction to IVE troubleshooting

The IVE engine is a next generation imaging and video engine based on BCM2727B. The BCM2727B acts as imaging, video, display, and HDTV and SDTV hardware accelerator.

The following references on the PWB help in the effective debugging and troubleshooting of IVE.

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Sr. No Reference Description

1 B1400 19.2MHz Crystal 2 D1400 IVE/BCM2727B IC

The following test points on the PWB help in effective debugging and troubleshooting.

Sr. No Signal name Measuring point Description

1 VIVE_2V5_FILT L1406 2.5V supply to BCM2727B 2 VIVE_2V8_FILT L1404 2.8V supply to BCM2727B 3 VIVE_1V8_FILT L1402 1.8V supply to BCM2727B 4 VBAT L1407 VBAT supply to BCM2727B 5 RUN J1451 Enable signal to IVE. This needs to be

High for IVE to be Up.

6 XIN C1448 19.2MHz clock to IVE

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IVE troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Figure 10 Expected Crystal clock input to BCM2727B on Oscilloscope

TV out troubleshooting

Introduction to SDTV troubleshooting

SDTV

The phone has SDTV capability. The phone can be connected to an analog TV through a TV Out cable. The following references on the PWB help in the effective debugging and troubleshooting of SDTV Out.

Sr. No Reference Description

1 R1419 DAC termination resistor. Resistor value 15 OHMS. 2 D1400 BCM2727B IC 3 N2001 Analog switch 4 L2001 Ferrite bead on the CVBS signal 5 X2000 AV connector

The following test points on the PWB help in effective debugging and troubleshooting.

Sr No Signal name Measuring point Description

1 CVBS X2000.1/J2000 SDTV signal

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SDTV out troubleshooting

Troubleshooting flow

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BB Troubleshooting and Manual Tuning Guide

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Figure 11 Expected SDTV CVBS PAL signal on Oscilloscope

Figure 12 Expected SDTV CVBS NTSC signal on Oscilloscope

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Display module troubleshooting

General instructions for display troubleshooting

The first step is to verify with a working display that the fault is not on the display module itself. The display module cannot be repaired.

The second step is to check that the engine is working normally. This can be done by connecting the phone to a docking station and starting Phoenix service software. With the help of Phoenix read the phone information to check that also the application engine is functioning normally (you should be able to read the APE ID).

After these checks proceed to the display troubleshooting flowcharts. Use the Display Test tool in Phoenix to find the detailed fault mode.

Pixel defects

Table 6 Display module troubleshooting cases

Display blank There is no image on the display. The display looks

the same when the phone is on as it does when the phone is off. The backlight can be on in some cases.

Image on the display not correct Image on the display can be corrupted or a part of

the image can be missing. If a part of the image is missing, change the display module. If the image is otherwise corrupted, follow the appropriate troubleshooting diagram.

Backlight dim or not working at all Backlight LED components are inside the display

module. Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone. Backlight is also controlled automatically by the ambient light sensor.

This means that in case the display is working (image OK), the backlight is faulty.

Visual defects (pixel) Pixel defects can be checked by controlling the

display with Phoenix. Use both colours, black and white, on a full screen.

The display may have some random pixel defects that are acceptable for this type of display. The criteria when pixel defects are regarded as a display failure, resulting in a replacement of the display, are presented the following table.

Table 7 Pixel defects

Bright sub-pixels (sometimes called on-pixels or stuck-on) are

characterized by the appearance of bright/colored pixels in, for example, black full screen picture.

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Dark sub-pixels (sometimes called off-pixels, stuck-off, or black

pixels) are characterized by the appearance of dark pixels in white, red, green, or blue full-screen picture.

Combined sub-pixel defects are characterized by at least two sub-pixels

defects (bright or dim) being closer than 5 mm to each other.

Temporal sub-pixels (sometimes called blinking defects) exhibit

temporal variations not related to any steady-state video input. Temporal sub-pixel defects may be intermittent, exhibit a sudden change of state, or be flickering.

Table 8 Defects table

Item Bright dot (sub-

pixel) defect

Dark dot (sub-

pixel) defect

Total

1 Defect counts Not allowed 2 Combined sub-

Not allowed

pixel defect

3 Temporal sub-

Not allowed

pixel defect

Note: Blinking pixels are not allowed in normal operating temperatures and light conditions.

Introduction to display troubleshooting

The display module used is based on AM OLED technology and supports display format of 360 columns x 640 rows. The dimension of the display module is 47.8 mm x 86.3 mm x 2.12 mm. The module will interface to the phone via FPC with a 20 pins board to board connector.

The following references on the PWB help in the effective debugging and troubleshooting of the display.

Sr No Reference Description

1 X1600 Display connector 2 R1604 Series resistor on display Reset line. Reset signal needs to be

High for the display to be Up.

3 D1400 BCM2727B IC

The following test points on the PWB help in effective debugging and troubleshooting.

Sr. No Signal name Measuring point Description

1 VIO L1602 1.8V supply to display 2 VBAT L1601 VBAT supply to display 3 DISP_RESET_N R1604 Reset signal to display module. The reset signal

needs to be High for the display to be Up.

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Display fault troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Touch panel troubleshooting

Troubleshooting flow

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Illumination troubleshooting

Charging illumination troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Menu key backlight troubleshooting

Troubleshooting flow

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Keyboard troubleshooting

Keys troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Power key troubleshooting

Troubleshooting flow

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Sensors troubleshooting

Accelerometer troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Magnetometer troubleshooting

Troubleshooting flow

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Proximity sensor troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

Audio troubleshooting

Audio troubleshooting test instructions

Single-ended external earpiece and differential internal earpiece outputs can be measured either with a single-ended or a differential probe.

When measuring with a single-ended probe each output is measured against the ground.

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Internal handsfree output is measured using a current probe, if a special low-pass filter designed for measuring a digital amplifier is not available. Note also that when using a current probe, the input signal frequency must be set to 2 kHz.

The input signal for each loop test can be either single-ended or differential. Exception to this is a digital microphone which needs input signal from an external sound source (laptop speaker) to playback, eg. 1 kHz sine wave from 5 cm distance.

Required equipment

The following equipment is needed for the tests:

•

Oscilloscope

•

Function generator (sine waveform)

•

Current probe (Internal handsfree DPMA output measurement)

•

Phoenix service software

•

Battery voltage 3.7V

•

Sound source (laptop speaker or B&K type 4231 calibrator)

Test procedure

Audio can be tested using the Phoenix audio routings option. Three different audio loop paths can be activated:

•

External headset mic to earpiece

•

External headset mic to IHF mono

•

Internal digital microphone to headset

Each audio loop sets routing from the specified input to the specified output enabling a quick in-out test. Loop path gains are fixed and they cannot be changed using Phoenix. Correct pins and signals for each test are presented in the following table.

Phoenix audio loop tests and test results

The results presented in the table apply when no accessory is connected and battery voltage is set to 3.7V. Earpiece, internal microphone and speaker are in place during measurement. Applying a headset accessory

during measurement causes a significant drop in measured quantities. The gain values presented in the table apply for a differential output vs. single-ended/differential input.

Loop test Input

terminal

External headset mic to earpiece

External headset mic to IHF mono

HS_MIC & GND EAR 1 & GND 0 300 1.35 300

HS_MIC & GND L4855 &

Output

terminal

EAR 0 & GND

L4856 L4857 &

L4858

Path gain

[dB]

(fixed)

10 200 630

Input

voltage

[mVp-p]

Output DC

level [V]

Output

voltage

[mVp-p]

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BB Troubleshooting and Manual Tuning Guide

Loop test Input

terminal

Internal digital microphon e to headset

Acoustical Input, 1kHz sine wave

Output

terminal

HS_L & GND NA 94 dBSPL 70 HS_R & GND

Path gain

[dB]

(fixed)

Input

voltage

[mVp-p]

Output DC

level [V]

[mVp-p]

Output

voltage

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External earpiece troubleshooting

Troubleshooting flow

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External microphone troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Internal earpiece troubleshooting

Troubleshooting flow

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Internal handsfree (IHF) troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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Internal microphone troubleshooting

Troubleshooting flow

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Vibra troubleshooting

Troubleshooting flow

RM-675; RM-691

BB Troubleshooting and Manual Tuning Guide

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ALS technical description and troubleshooting

ALS troubleshooting

Troubleshooting flow

Re-tuning ALS

There is no need to re-tune ALS, since ALS default value will be written the first time the phone boots up.

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Bluetooth and FM radio troubleshooting

Introduction to Bluetooth/FM radio troubleshooting

Bluetooth/WLAN antenna

The Bluetooth/WLAN signal is generated from BOB to the shared WLAN/BT antenna on the phone's B-cover. Check the antenna pin contacts with Bluetooth/WLAN antenna.

Figure 13 Bluetooth/WLAN antenna

Introduction to Bluetooth/FM radio troubleshooting

The Bluetooth and FM radio are combined in the same ASIC, so both features are checked when troubleshooting.

The following problems can occur with the Bluetooth and FM radio hardware:

Symptom Problem Repair solution

Unable to switch on Bluetooth on phone user interface

Able to send data file to another Bluetooth device, but unable to hear audio through functional Bluetooth headset

Able to switch on Bluetooth on phone user interface, but unable to detect other Bluetooth devices

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs or SMD components

Open circuit solder joints or component failure of BTH/FM ASIC/module BB ASICs

Open circuit solder joints or antenna pins not making contact with Bluetooth/WLAN antenna

Replacement of Bluetooth/ FM ASIC/module

Repair or replace Bluetooth/ WLAN antenna

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Symptom Problem Repair solution

Able to turn on FM radio and Bluetooth on phone user interface, but unable to detect local FM radio stations with Nokia headset inserted

Able to perform scans to detect local FM radio stations with functional Nokia headset inserted, but unable to hear FM audio through headset

Users may experience the following problems resulting in functional phones being returned to the repair centre:

Symptom Problem Repair solution

Bluetooth feature does not operate as desired with another Bluetooth device

Poor FM radio reception (unable to detect many radio stations)

Open circuit solder joints or detached component in FM antenna circuit

Check antenna pin contacts with FM antenna (headset jack)

Open circuit solder joints or detached component in FM audio path between Bluetooth/ FM ASIC and headset

Bluetooth Profile implemented in Bluetooth accessory not supported in Nokia phone

Nokia headset not being used Use Nokia headset

Repair components

Repair of FM audio circuit

Use Bluetooth accessory with Bluetooth profiles supported by phone

Test coverage

The tests listed in the table below should be performed to verify whether the Bluetooth and FM receiver and transmitter are functional. The use of Self Tests are described in section

Test Test Coverage Repair solution

Blueooth Self Test: ST_LPRF_IF_TEST Bluetooth-FM ASIC UART interface

(controls Bluetooth and FM receiver and transmitter)

Bluetooth Self Test: ST_BT_WAKEUP_TEST

Bluetooth Self Test: ST_LPRF_AUDIO_LINES_TEST

Bluetooth Functional Test: BER test with BT-Box or functional test with other Bluetooth device

FM Radio Functional Test: Perform scan for local radio stations and check station list displayed on phone

FM Radio Functional Test: Listen to local radio station

Bluetooth ASIC interrupt control interface

Bluetooth ASIC PCM interface Replacement of Bluetooth/FM

Bluetooth antenna circuit Repair of Bluetooth antenna

FM receiver antenna circuit Repair of FM antenna circuit

FM receiver audio circuit Repair of FM receiver audio

BT and FM Self Tests in Phoenix

Replacement of Bluetooth/FM ASIC (or repair of phone BB)

ASIC (or repair of phone BB)

circuit (including RF filter or WLAN switch if fitted)

(between BTHFM ASIC and headset connector)

circuit (between BTHFM ASIC and headset connector)

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BB Troubleshooting and Manual Tuning Guide

The self tests run from Phoenix software are used for fault diagnosis. If Phoenix software is not available the functional tests with phone accessories are sufficient to verify the

functionality Bluetooth and FM radio receiver and transmitter.

Bluetooth/FM radio component layout and test points

The Bluetooth antenna is product specific (antenna integrated into phone B-cover). On phones with WLAN, the Bluetooth RF signal is routed through a WLAN front-end module and a shared Bluetooth/WLAN antenna is used. The FM RF signal is routed through a product specific FM antenna matching circuit to the phone headset connector. The FM radio audio signal is routed to the headset connector through the BB ASIC shared by the phone audio functions.

Bluetooth BER test

Prerequisites

JBT-9, or SB-6 Bluetooth test box (BT-box) is required to perform a BER test. If a BT-box not available Bluetooth functionality can be checked by transferring a file to another Bluetooth phone.

Steps

1. Connect data cable to phone.

2. Start

3. Choose File → Scan Product.

Phoenix

service software.

4. Choose Testing → Bluetooth LOCALS .

5. Locate the BT-box serial number (12 digits) found in the type label on the back of the JBT-9, or SB-6

Bluetooth test box.

6. In the Bluetooth

Address

7. Place the BT-box near (within 10 cm) of the phone and click Start BER Test.

line.

LOCALS

window, write the 12-digit serial number on the

Counterpart BT Device

Bluetooth and FM radio self tests in Phoenix

Prerequisites

A flash adapter (or phone data cable) connected to a PC with Phoenix service software is required.

Steps

1. Place the phone in the flash adapter or connect data cable to phone.

2. Start

3. Choose File → Scan Product.

4. From the Mode drop-down menu, set mode to Local.

5. Choose Testing → Self Tests.

6. In the

Phoenix

Self Tests

•

ST_LPRF_IF_TEST

•

ST_LPRF_AUDIO_LINES_TEST

•

ST_BT_WAKEUP_TEST

service software.

window check the following Bluetooth and FM radio related tests:

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Nokia C7-RM-675, 691 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Amendment Record Sheet

Copyright

Warnings and cautions

For your safety

ESD protection

Care and maintenance

Company policy

Battery information

Nokia C7-00; L3&4 Service Manual Structure

Product selection

Product features and sales package

Product and module list

Mobile enhancements

Technical specifications

Transceiver general specifications

Main RF characteristics for GSM850/900/1800/1900 and WCDMA VIII/V/IV/II/I phones

Battery endurance

Environmental conditions

Service tools

Product specific tools

CA-181RS RF tuning cable CA-181RS is a product-specific adapter cable for RF tuning with the

MJ-277 Module jig MJ-277 is meant for troubleshooting, testing, tuning and flashing on

SD-77 Dummy battery SD-77 is designed to support mass SW flashing which enables local

SS-231 RF coaxial cable tool SS-231 is an RF coaxial cable tool designed to remove/connect the RF

SS-250 Display removal tool SS-250 is used for removing the display from the chassis assembly.

General tools

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

ACF-8 Universal power

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

FPS-21 Flash prommer

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

PK-1 Software protection

SB-7 WLAN test box WLAN test requires defined position for the device.

SRT-6 Opening tool SRT-6 is used to open phone covers.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

SS-62 Generic flash adapter

SS-93 Opening tool SS-93 is used for opening JAE connectors.

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

Cables

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

DAU-9S MBUS cable The MBUS cable DAU-9S has a modular connector and is used, for

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

Installation instructions for CA-181RS

Service concepts

POS (Point of Sale) flash concept

BB5 USB only – Basic flash concept L3

Level 3 concept for flashing, certificate restore and product code change option 3

Module jig service concept

BB/RF tuning concept with module jig

Bluetooth testing concept with SB-6

WLAN functionality testing concept with SB-7

Baseband main troubleshooting

Power and charging troubleshooting

Backup battery troubleshooting

Battery current measuring fault troubleshooting

General power checking troubleshooting

Dead or jammed device troubleshooting

Dynamo charging troubleshooting

Clocking troubleshooting

USB charging troubleshooting

Interface troubleshooting

USB data interface troubleshooting

SIM card troubleshooting

MicroSD card troubleshooting

IVE troubleshooting

Introduction to IVE troubleshooting

IVE troubleshooting

TV out troubleshooting

Introduction to SDTV troubleshooting

SDTV out troubleshooting

Display module troubleshooting