Nokia C6-RM-612 Service Manual

Nokia Customer Care

Service Manual

RM-612; RM-624 (Nokia C6-00; L3&4)

Mobile Terminal

Part No: (Issue 1)

COMPANY CONFIDENTIAL

Copyright © 2010 Nokia. All rights reserved.

Amendment Record Sheet

Amendment Record Sheet

Amendment No Date Inserted By Comments

Issue 1 4/2010 AP-K

RM-612; RM-624

Page ii COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Copyright

Copyright

Copyright © 2010 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form

without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia

Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.

Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.

Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.

The availability of particular products may vary by region.

IMPORTANT

This document is intended for use by qualified service personnel only.

Issue 1 COMPANY CONFIDENTIAL Page iii

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

Warnings and cautions

Warnings and cautions

Warnings

•

IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.

•

THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.

•

OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.

•

BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.

Cautions

•

Servicing and alignment must be undertaken by qualified personnel only.

•

Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.

•

Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.

•

Use only approved components as specified in the parts list.

•

Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.

•

Ensure all cables and wires are repositioned correctly.

•

Never test a mobile phone WCDMA transmitter with full Tx power, if there is no possibility to perform the
measurements in a good performance RF-shielded room. Even low power WCDMA transmitters may disturb
nearby WCDMA networks and cause problems to 3G cellular phone communication in a wide area.

•

During testing never activate the GSM or WCDMA transmitter without a proper antenna load, otherwise
GSM or WCDMA PA may be damaged.

Page iv COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
ESD protection

ESD protection

Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.

Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.

To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity

discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside

any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under

ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local

Nokia After Market Services representative.

Issue 1 COMPANY CONFIDENTIAL Page v

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

Care and maintenance

Care and maintenance

This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.

•

Keep the phone and all its parts and accessories out of the reach of small children.

•

Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.

•

Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.

•

Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.

•

Do not paint the phone. Paint can clog the moving parts and prevent proper operation.

•

Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.

All of the above suggestions apply equally to the product, battery, charger or any accessory.

Page vi COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Company policy

Company policy

Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.

While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e­mail.

Please state:

•

Title of the Document + Issue Number/Date of publication

•

Latest Amendment Number (if applicable)

•

Page(s) and/or Figure(s) in error

Please send to:

NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: [e-mail]

Issue 1 COMPANY CONFIDENTIAL Page vii

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

Battery information

Battery information

Note: A new battery's full performance is achieved only after two or three complete charge and

discharge cycles!

The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.

Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.

Temperature extremes can affect the ability of your battery to charge.
For good operation times with Li-Pol batteries, discharge the battery from time to time by leaving the product

switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.

Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or

pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.

Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.

Page viii COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Nokia C6-00; L3&4 Service Manual Structure

Nokia C6-00; L3&4 Service Manual Structure

1 General Information
2 Service Tools and Service Concepts
3 BB Troubleshooting and Manual Tuning Guide
4 RF Troubleshooting
5 System Module and User Interface
Glossary

Issue 1 COMPANY CONFIDENTIAL Page ix

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Nokia C6-00; L3&4 Service Manual Structure

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Nokia Customer Care

1 — General Information

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General Information

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General Information

Table of Contents

Product selection................................................................................................................................................... 1–5

Product features and sales package.................................................................................................................... 1–5

Mobile enhancements........................................................................................................................................... 1–9

Technical Specifications..................................................................................................................................... 1–12

Transceiver general specifications .............................................................................................................. 1–12

Main RF characteristics for GSM 850/900/1800/1900, WCDMA 900/1900/2100 and WCDMA

850/1900/2100 phones...................................................................................................................... 1–12

Battery endurance......................................................................................................................................... 1–14

Environmental conditions ............................................................................................................................ 1–14

List of Tables

Table 1 Audio......................................................................................................................................................... 1–9

Table 2 Car........................................................................................................................................................... 1–10

Table 3 Data ........................................................................................................................................................ 1–11

Table 4 Messaging.............................................................................................................................................. 1–11

Table 5 Positioning ............................................................................................................................................ 1–12

Table 6 Power..................................................................................................................................................... 1–12

List of Figures

Figure 1 View of RM-612/RM-624 ........................................................................................................................ 1–5

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General Information

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General Information

Product selection

RM-612/RM-624 is a GSM/HSDPA/WCDMA tri-mode handportable multimedia computer with a person centric
touch UI, integrated GPS (A-GPS OMA SUPL), WLAN and side slide form factor. RM-612 supports EGSM
850/900/1800/1900 and WCDMA 900/1900/2100 bands. RM-624 supports EGSM 850/900/1800/1900 and
WCDMA 850/1900/2100 bands. The device supports CSD/HSCSD, GPRS/EGPRS and WCDMA/HSDPA data bearers.

For WCDMA the maximum bit rate is up to 384 kbit/s for downlink and 384 kbit/s for uplink with simultaneous
CS speech or CS video (max. 64 kbit/s). The HSDPA peak is 3.6 Mbit/s downlink (with limited use cases).

For 2G and 2.5G networks the device is a Class A EGPRS DTM MSC 11 which means a maximum download speed
of up to 296 kbit/s with EGPRS, and up to 107kbit/s with GPRS. According to GSM standard 05.05 it responds
to class 4 (max. 2W) in GSM 850 and EGSM 900 class 1 (1W) in DCS 1800 and class 1 in PCS 1900. The device
supports EGPRS (EDGE) class B as well as Bluetooth 2.0 + EDR standard.

The device has a large nHD 3.2” (640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm) with 16
million colors. It also has a 5 megapixel autofocus main camera with 4 x digital zoom and an integrated LED
flash and secondary camera (QCIF) for video calls. The device supports two way video calls with two integrated
cameras, one on the front and one on the back.

The MMS implementation follows the OMA MMS standard release 1.3. The Browser is a highly advanced
internet browser also capable of viewing operator domain XHTML Mobile Profile (MP) content.

The device uses a S60 5.0 operating system and supports the full Web Browser for S60, which brings desktop­like Web browsing experience to mobile devices. It also supports MIDP Java 2.0, providing a good platform
for compelling 3rd party applications.

Figure 1 View of RM-612/RM-624

Product features and sales package

Imaging

Main camera:

•

Sensor: 5 megapixel

•

Optics: Tessar TM™ lens

•

F number/Aperture: F2.8

Issue 1 COMPANY CONFIDENTIAL Page 1 – 5

Copyright © 2010 Nokia. All rights reserved.

•

Focal length: 4.7 mm

•

Focus range: 10 cm ~ infinity

•

Macro focus distance: 10-50 cm

•

Shutter speed: Mechanical shutter 1/1000 ~ 2 s

Secondary camera:

•

Sensor: QVGA (320 x 240 pixels)

•

F number/Aperture: F2.8

•

Focal length: 43 mm (35 mm equivalent)

•

Focus range: 10 cm ~ infinity

Video:

•

Video resolution: QHD or VGA at 30 fps

•

Audio recording: AAC (AMR for MMS)

•

Video stabilization

•

Video clip length: 90 min or limited to MMS size

•

Video file format: .mp4 (default), .3gp (for MMS)

•

White balance: automatic, sunny, cloudy, incandescent, fluorescent

•

Scene: Auto, Night

•

Colour tone: normal, sepia, black & white, vivid, negative

•

Zoom (digital): up to 4x

•

Tone for video indicator

Photo:

•

Still image resolutions: up to 5 megapixel: 2592 x 1944

•

Still image file format: JPEG/EXIF

•

Auto focus

•

Auto exposure: center weighted AE

•

Image orientation: automatic

•

Exposure compensation: +2 ~ -2EV at 0.5 step

•

White balance: automatic, sunny, cloudy, incandescent, fluorescent

•

Scene: auto, sports, portrait, close-up, landscape, night, user defined

•

Colour tone: normal, sepia, B&W, vivid, negative

•

Zoom (digital): up to 4x

•

LED flash

RM-612; RM-624

General Information

Edit

•

On device Photo editor and Video editor (manual & automatic)

View

•

3.2” nHD (640 x 360 pixels) colour display (active area 39.6 mm x 70.4 mm), up to 16M colors, 16:9 aspect
ratio

•

Digital Ambient Light Sensor (ALS) – used to optimize display/key brightness and power consumption

•

Slide show from Gallery

Page 1 – 6 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
General Information

Share

•

Nokia XpressShare - share effortlessly from Gallery or after capture via Email, Bluetooth or MMS

•

Video call and video sharing support (WCDMA services)

•

Online Album: Image/Video uploading from Gallery

Print

•

Nokia XpressPrint – direct printing via USB (PictBridge), Bluetooth (BPP), and WLAN (UPnP), from memory
card or via online printing

Store

•

Up to 32 GB internal user memory

•

Nokia XpressTransfer – easy to transfer and organize photos and video between your device and a
compatible PC

•

Nokia Lifeblog (mobile & PC)

Music

•

Digital music player: supports MP3/ AAC/ AAC+/ eAAC+/ WMA with playlists, equalizer and album art.

•

Synchronise music with Microsoft Windows Media Player 10 & 11

•

One click CD ripping, converting and transferring music to your device using Nokia Music Manager

•

Stereo FM radio (87.5-108MHz /76-90MHz) with Visual Radio™ support

•

Integrated handsfree speaker

•

Nokia Stereo Headset (WH-102), inbox

Media

•

Full-screen video playback to view downloaded, streamed or recorded video clips

•

Supported video formats: MPEG-4 , H.264/AVC, H.263/3GPP, RealVideo 8/9/10

Productivity

Messaging:

•

Email (SMTP, IMAP4, POP3), MMS, SMS

Office applications:

•

Viewing of email attachments – .doc, .xls, .ppt, . pdf

PIM:

•

Contacts, calendar, to-do, notes, recorder, calculator, clock, converter

Synchronization:

•

Local/Remote (using SyncML)

•

Data: Calendar, Contacts, To-do, Notes, E-mail

•

PC Applications: Microsoft Outlook (98, 2000, 2002, 2003), Outlook Express, Lotus Organizer (5.0, 6.0),
Lotus Notes (5.0, 6.0)

Call management:

•

Call logs, speed dial, voice dialling (with SIND) and voice commands

•

Nokia Push to Talk (PoC)

Issue 1 COMPANY CONFIDENTIAL Page 1 – 7

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

General Information

Connectivity

•

Integrated GPS (A-GPS OMA SUPL)

•

WLAN - IEEE802.11 g/b with UPnP support

•

Micro USB interface with USB 2.0 high speed

•

Bluetooth wireless technology 2.0 + EDR + A2DP

•

MicroSD memory card - support up to 16 GB

•

Nokia 3.5 mm AV connector

Add-on software framework

•

Symbian 9.4 OS

•

Nokia Series 60, 5th edition, feature pack 2

•

Java: MIDP2.0

•

C++ and Java SDKs

Additional technical specifications

•

Vibrating alert

•

3GPP Rel 5/6 WCDMA , Rel 4 EGSM compliant

•

Speech codecs supported in WCDMA: AMR

•

Speech codecs supported in GSM: FR AMR/HR AMR/EFR/FR/HR

•

WCDMA 2 Mbps, HSDPA 7.2 Mbps

•

Dual Transfer Mode (DTM) support for simultaneous voice and packet data connection in GSM/EDGE
networks. Simple class A, multi slot class 11, max speed DL/UL: 118.4/118.4 kbits/s

•

EGPRS class B, multi slot class 32, (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 296 / 177.6 kbits/s

•

GPRS class B, multi slot class 32 (5 Rx + 3 Tx / Max Sum 6), max speed DL/UL= 107 / 64.2 kbits/s

Sales package

•

Transceiver RM-612/RM-624

•

Charger (AC-8 or AC-15)

•

Battery (BL-4J)

•

Stereo headset (WH-102)

•

Connectivity cable (CA-101D)

•

Video connectivity cable (CA-75U)

•

2 GB MicroSD card

•

User Guide

Page 1 – 8 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
General Information

Mobile enhancements

Table 1 Audio

Enhancement Type

Stereo headset HS-16

HS-43
HS-45 with AD-54 3.5 mm stereo plug

HS-48
Mono headset HS-41
Mini speakers MD-6

MD-8

MD-9
Wireless loopset LPS-5
Wired headsets WH-102

WH-201

WH-205

WH-500

WH-600

WH-601

WH-700

WH-701

WH-800

WH-900

Issue 1 COMPANY CONFIDENTIAL Page 1 – 9

Copyright © 2010 Nokia. All rights reserved.

Enhancement Type

Bluetooth headsets BH-102

BH-104
BH-105
BH-106
BH-108
BH-200
BH-201
BH-208
BH-212
BH-213
BH-215
BH-216

RM-612; RM-624

General Information

BH-504
BH-505
BH-602
BH-604
BH-606
BH-607
BH-703
BH-704
BH-803
BH-804
BH-900
BH-902
BH-903
BH-904
BH-905

Bluetooth speakers MD-7W

Table 2 Car

Enhancement Type

Nokia Universal Mobile Holder CR-39

CR-82
CR-99
CR-114

Page 1 – 10 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
General Information

Enhancement Type

Nokia Holder Easy Mount HH-12

HH-17

Speakerphone HF-33W

HF-200
HF-310
HF-510

Car kit CK-100

CK-200
CK-300
CK-600
CK-7W
CK-15W

Mobile charger DC-4

DC-8
DC-9
DC-11

Table 3 Data

Enhancement Type

Connectivity cable CA-100

CA-101C

CA-101

CA-126
MicroSD card MU-22 1 GB

MU-37 2 GB

MU-41 4 GB

MU-43 8 GB

MU-44 16 GB

Table 4 Messaging

Enhancement Type

Stylus STYLUS PEN ASSY

Issue 1 COMPANY CONFIDENTIAL Page 1 – 11

Copyright © 2010 Nokia. All rights reserved.

Table 5 Positioning

Enhancement Type

Wireless GPS module LD-3W

LD-4W

Home connectivity HD-1

Table 6 Power

Enhancement Type

Battery 1200mAh Li-ion BL-4J
Travel charger AC-5

AC-8

Charger adapter CA-44

Technical Specifications

RM-612; RM-624

General Information

Transceiver general specifications

Unit Dimensions (L x W x T)

Transceiver with BL-4J
1200 mAh Li-Ion battery

(mm)

113.4 x 53 x 16.8 150 101

Weight (g)

Volume (cm3)

Main RF characteristics for GSM 850/900/1800/1900, WCDMA 900/1900/2100 and WCDMA 850/1900/2100 phones

Parameter Unit

Cellular system GSM850, EGSM900, GSM1800/1900, WCDMA VIII

(900), WCDMA II (1900) and WCDMA I (2100)

Rx frequency band GSM850: 869 - 894 MHz

EGSM900: 925 - 960 MHz
GSM1800: 1805 - 1880 MHz
GSM1900: 1930 - 1990 MHz
WCDMA VIII (900): 925- 960 MHz
WCDMA V (850): 869 - 894 MHz
WCDMA II (1900): 1930-1990MHz
WCDMA I (2100): 2110 - 2170 MHz

Page 1 – 12 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
General Information

Parameter Unit

Tx frequency band GSM850: 824 - 849 MHz

EGSM900: 880 - 915 MHz

GSM1800: 1710 - 1785 MHz

GSM1900: 1850 - 1910 MHz

WCDMA VIII (900): 880 - 915 MHz

WCDMA V (850): 824 - 849 MHz

WCDMA II (1900): 1850-1910MHz

WCDMA I (2100): 1920 - 1980 MHz
Output power GSM850: +5 ...+33dBm/3.2mW ... 2W

GSM900: +5 … +33dBm/3.2mW … 2W

GSM1800: +0 … +30dBm/1.0mW … 1W

GSM1900: +0 … +30dBm/1.0mW … 1W

WCDMA VIII (900): -50 ... +24 dBm/0.01μW ...

251.2mW

WCDMA V (850): -50 ... +24 dBm/0.01μW ... 251.2mW

WCDMA II (1900): -50 ... +24dBm/0.01µW ...

251.2mW

WCDMA I (2100): -50 ... +24 dBm/0.01μW ...

251.2mW

EDGE output power EDGE850: +5 … +29dBm/3.2mW … 794mW

EDGE900: +5 … +29dBm/3.2mW … 794mW

EDGE1800: +0 … +26dBm/1.0mW … 400mW

EDGE1900:+0 … +26dBm/1.0mW … 400mW
Number of RF channels GSM850: 124

GSM900: 174

GSM1800: 374

GSM1900: 299

WCDMA VIII (900): 152

WCDMA V (850): 108

WCDMA II (1900): 289

WCDMA I (2100): 277
Channel spacing 200 kHz (WCDMA V and II 100/200 kHz)

Issue 1 COMPANY CONFIDENTIAL Page 1 – 13

Copyright © 2010 Nokia. All rights reserved.

Parameter Unit

Number of Tx power levels GSM850: 15

GSM900: 15
GSM1800: 16
GSM1900: 16
WCDMA VIII (900): 75
WCDMA V (850): 75
WCDMA II (1900): 75
WCDMA I (2100): 75

Battery endurance

RM-612; RM-624

General Information

Battery Capacity (mAh) Talk time Stand-by

time

BL-4J 1200 GSM: up to 7 h GSM: up to 400 h 1 h 45 min

WCDMA: up to 5 h WCDMA: up to 400

h

Charging time

with AC-8

Environmental conditions

Environmental

condition

Normal operation
Reduced performance
Intermittent or no

operation

No operation or
storage

Charging allowed

-10 oC ... +55 oC
55 oC ... +70 oC

-40 oC ... -15 oC and +70 oC ... +85oC

<-40 oC and >+85 oC

-15 oC ... +55 oC

Ambient temperature Notes

Specifications fulfilled
Operational only for short periods
Operation not guaranteed but an

attempt to operate will not damage
the phone

No storage. An attempt to operate
may cause permanent damage

Long term storage
conditions

Humidity and water
resistance

Page 1 – 14 COMPANY CONFIDENTIAL Issue 1

0 oC ... +85 oC

Relative humidity range is 5 to 95%.
Condensed or dripping water may

cause intermittent malfunctions.
Protection against dripping water

has to be implemented in (enclosure)
mechanics.

Continuous dampness will cause
permanent damage to the module.

Copyright © 2010 Nokia. All rights reserved.

Nokia Customer Care

2 — Service Tools and Service

Concepts

Issue 1 COMPANY CONFIDENTIAL Page 2 – 1

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RM-612; RM-624

Service Tools and Service Concepts

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RM-612; RM-624
Service Tools and Service Concepts

Table of Contents

Service tools........................................................................................................................................................... 2–5

Product specific tools....................................................................................................................................... 2–5

FS-141........................................................................................................................................................... 2–5

MJ-263 .......................................................................................................................................................... 2–5

RJ-230 ........................................................................................................................................................... 2–5

SA-131 .......................................................................................................................................................... 2–5

Module jig attenuation values................................................................................................................... 2–6

Disassembly instructions............................................................................................................................ 2–6

QWERTY Domesheet assembly instructions........................................................................................... 2–22

General tools.................................................................................................................................................. 2–24

AC-35.......................................................................................................................................................... 2–24

CU-4............................................................................................................................................................ 2–25

FLS-5 .......................................................................................................................................................... 2–26

FPS-21........................................................................................................................................................ 2–26

JXS-1........................................................................................................................................................... 2–27

PK-1............................................................................................................................................................ 2–27

SB-6............................................................................................................................................................ 2–27

SB-7............................................................................................................................................................ 2–27

SRT-6.......................................................................................................................................................... 2–28

SS-210........................................................................................................................................................ 2–28

SS-46.......................................................................................................................................................... 2–28

SS-62.......................................................................................................................................................... 2–28

SS-93.......................................................................................................................................................... 2–28

SX-4............................................................................................................................................................ 2–29

Cables.............................................................................................................................................................. 2–29

CA-101 ....................................................................................................................................................... 2–29

CA-158RS ................................................................................................................................................... 2–29

CA-31D ....................................................................................................................................................... 2–29

CA-89DS ..................................................................................................................................................... 2–30

PCS-1.......................................................................................................................................................... 2–30

XRS-6.......................................................................................................................................................... 2–30

Service concepts ................................................................................................................................................. 2–31

POS (Point of Sale) flash concept ................................................................................................................. 2–31

Flash concept with FPS-21............................................................................................................................ 2–32

CU-4 flash concept with FPS-21.................................................................................................................... 2–33

Flash concept with FPS-21 and SB-6............................................................................................................ 2–34

Flash concept with SS-46 and CA-89DS ....................................................................................................... 2–35

Flash concept with SS-62 and CA-89DS ....................................................................................................... 2–36

Flash concept with FPS-21, SS-62 and SB-6 ................................................................................................ 2–37

Flash concept with FPS-21, SS-62 and SB-7 ................................................................................................ 2–38

Module jig service concept........................................................................................................................... 2–39

Module jig service concept with SB-6.......................................................................................................... 2–40

Service concept for RF testing and RF/BB tuning....................................................................................... 2–41

List of Figures

Figure 2 POS flash concept ................................................................................................................................ 2–31

Figure 3 Basic flash concept with FPS-21......................................................................................................... 2–32

Figure 4 CU-4 flash concept with FPS-21.......................................................................................................... 2–33

Figure 5 Flash concept with FPS-21 and SB-6.................................................................................................. 2–34

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Service Tools and Service Concepts

Figure 6 Flash concept with SS-46 and CA-89DS ............................................................................................. 2–35

Figure 7 Flash concept with SS-62 and CA-89DS ............................................................................................. 2–36

Figure 8 Flash concept with FPS-21, SS-62 and SB-6 ...................................................................................... 2–37

Figure 9 Flash concept with FPS-21, SB-7 and JBT-9....................................................................................... 2–38

Figure 10 Module jig service concept............................................................................................................... 2–39

Figure 11 Module jig service concept with SB-6.............................................................................................. 2–40

Figure 12 Service concept for RF testing and RF/BB tuning........................................................................... 2–41

Page 2 – 4 COMPANY CONFIDENTIAL Issue 1

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RM-612; RM-624
Service Tools and Service Concepts

Service tools

Product specific tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-612; RM-624. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.

FS-141 Flash adapter FS-141 is meant for flashing (also dead phones) with SS-46, RF testing

and tuning, and EM calibration on ATO level with SS-62 (mechanical
locking concept). CU-4 supported.

MJ-263 Light Module Jig MJ-263 is meant for component level troubleshooting.

The jig includes RF interface for Bluetooth, WLAN and GPS. In addition,
it has the following features:

•

Provides mechanical interface with the engine module

•

Provides galvanic connection to all needed test pads in module

•

Multiplexing between USB and FBUS media, controlled by Vusb

•

Connector for control unit

•

Access for Audio-, MMC, and USB connectors

For MJ-263 module jig attenuation values, see Module jig attenuation

values (page 2–6 ) .

RJ-230 Soldering jig The jig is used for soldering and as a rework jig for the system module.

It is made of lead-free rework compatible material.

SA-131 RF coupler SA-131 is a generic device for GPS testing. It is used together with

SS-62.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 5

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Module jig attenuation values

RM-612; RM-624

Service Tools and Service Concepts

Band F RX Attenuation

RX

GSM 850 881.6 -0.2 836.6 -0.2

GSM 900 942.4 -0.2 897.4 -0.2
GSM 1800 1842.8 -0.3 1747.8 -0.3
GSM 1900 1960.0 -0.3 1880.0 -0.3

WCDMA I 2140.0 -0.4 1950.0 -0.3

WCDMA II 1960.0 -0.3 1880.0 -0.3

WCDMA V 880.0 -0.2 835.0 -0.2
WCDMA VIII 942.6 -0.2 897.6 -0.2
WLAN N/A N/A 2442.0 -0.4

F TX Attenuation

Disassembly instructions

Steps

1. Open the locking mechanism of the battery cover.

TX

Page 2 – 6 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

2. Lift the lower end up and pull the battery cover from the phone (and remove the battery).

3. Remove 5 pcs M1.6 x 5.0 torx+ 6IP slide module screws with a Torx screwdriver.

4. Remove 3 pcs M1.4 x 3.4 torx+ 4IP press fit insert screws.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 7

Copyright © 2010 Nokia. All rights reserved.

5. To avoid losing the Locking key, use the blue protection foil to fix it.

6. Open the USB door.

RM-612; RM-624

Service Tools and Service Concepts

7. Open the QWERTY frame latches from both sides.

Page 2 – 8 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

8. Remove the B-Cover from the QWERTY frame.

9. Open the Dynamic flex B2B connector using the SRT-6 tool.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 9

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Service Tools and Service Concepts

10. Lift up the PWB to the direction shown in the pictures below and remove it.

RM-612; RM-624

11. Remove the Camera Module using the SS-210 v2 tool.

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Service Tools and Service Concepts

12. Remove the QWERTY Frame and QWERTY keymat.

13. Separate the QWERTY frame from the QWERTY keymat.

14. Remove the Locking key.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 11

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15. Remove the DC Jack using a DC Plug.

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Service Tools and Service Concepts

16. Remove the USB door.

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Service Tools and Service Concepts

17. Lift up the AV connector using an AV plug and remove it.

18. Remove the main Antenna.

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19. Release the IHF speaker using the Dental tool and remove it.

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Service Tools and Service Concepts

20. Remove the IHF adhesive.

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Service Tools and Service Concepts

21. Separate the GPS/BT/WLAN ANTENNA.

22. Separate the SD DOOR.

23. Remove the FLASH LED ASSY from the B-COVER using tweezers.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 15

Copyright © 2010 Nokia. All rights reserved.

24. Separate the Volume keys.

25. Remove 3 pcs lid screws M1.4 x 2.5 torx+ 4IP.

RM-612; RM-624

Service Tools and Service Concepts

26. Open the A-Cover latches from both sides.

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Service Tools and Service Concepts

27. Release the touch connector from the UI flex assy.

28. Separate the A-Cover from the slide module.

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29. Lift up the function key support from the slide module.

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Service Tools and Service Concepts

30. Open the lid from the LCD flex zif connector.

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Service Tools and Service Concepts

31. Lift the LCD flex from the zif connector.

32. Fit the SS-93 tool carefully under the LCD and lift it up. Be extremely careful not to break the LCD.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 19

Copyright © 2010 Nokia. All rights reserved.

33. Protect the LCD with protection foil to avoid scratches.

34. Lift up the Earpiece using the Dental tool and remove it.

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Service Tools and Service Concepts

Page 2 – 20 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

35. Use the Dental tool to lift up the Domesheet and remove it.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 21

Copyright © 2010 Nokia. All rights reserved.

QWERTY Domesheet assembly instructions

Steps

1. Take the QWERTY keymat and...

RM-612; RM-624

Service Tools and Service Concepts

2. ...place the Domesheet on the QWERTY keymat.

Page 2 – 22 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

3. Place the PWB to the QWERTY/Domesheet first from the left side.

4. Then place the PWB from the right side.

5. Lift up the PWB.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 23

Copyright © 2010 Nokia. All rights reserved.

6. Make sure the Domesheet is properly attached to the PWB.

RM-612; RM-624

Service Tools and Service Concepts

General tools

The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-612; RM-624. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.

AC-35 Power supply Universal power supply for FPS-21; included in the FPS-21 sales

package.
Input 100V…230V 50Hz…60Hz, output voltage of 12 V and output

current up to 3 A.

Page 2 – 24 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

CU-4 Control unit CU-4 is a general service tool used with a module jig and/or a flash

adapter. It requires an external 12 V power supply.
The unit has the following features:

•

software controlled via USB

•

EM calibration function

•

Forwards FBUS/Flashbus traffic to/from terminal

•

Forwards USB traffic to/from terminal

•

software controlled BSI values

•

regulated VBATT voltage

•

2 x USB2.0 connector (Hub)

•

FBUS and USB connections supported

When using CU-4, note the special order of connecting cables and
other service equipment:

Instructions

1 Connect a service tool (jig, flash adapter) to CU-4.
2 Connect CU-4 to your PC with a USB cable.
3 Connect supply voltage (12 V)
4 Connect an FBUS cable (if necessary).
5 Start Phoenix service software.

Note: Phoenix enables CU-4 regulators via USB when it is

started.
Reconnecting the power supply requires a Phoenix restart.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 25

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RM-612; RM-624

Service Tools and Service Concepts

FLS-5 Flash device FLS-5 is a dongle and flash device incorporated into one package,

developed specifically for POS use.

Note: FLS-5 can be used as an alternative to PK-1.

FPS-21 Flash prommer

FPS-21 sales package:

•

FPS-21 prommer

•

AC-35 power supply

•

CA-31D USB cable

FPS-21 interfaces:

Front

•

Service cable connector
Provides Flashbus, USB and VBAT connections to a mobile device.

•

SmartCard socket
A SmartCard is needed to allow DCT-4 generation mobile device

programming.

Rear

•

DC power input
For connecting the external power supply (AC-35).

•

Two USB A type ports (USB1/USB3)
Can be used, for example, for connecting external storage memory

devices or mobile devices

•

One USB B type device connector (USB2)
For connecting a PC.

•

Phone connector
Service cable connection for connecting Flashbus/FLA.

•

Ethernet RJ45 type socket (LAN)
For connecting the FPS-21 to LAN.

Inside

•

Four SD card memory slots
For internal storage memory.

Note: In order to access the SD memory card slots inside

FPS-21, the prommer needs to be opened by removing the
front panel, rear panel and heatsink from the prommer body.

Page 2 – 26 COMPANY CONFIDENTIAL Issue 1

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RM-612; RM-624
Service Tools and Service Concepts

JXS-1 RF shield box Because the WCDMA network disturbs the RX side testing of the WCDMA

phone and the Tx signal of the WCDMA phone can severely disturb the
WCDMA network, a shield box is needed in all testing, tuning and fault
finding which requires WCDMA RF signal.

The shield box is not an active device, it contains only passive filtering
components for RF attenuation.

PK-1 Software protection

key

PK-1 is a hardware protection key with a USB interface. It has the same
functionality as the PKD-1 series dongle.

PK-1 is meant for use with a PC that does not have a series interface.
To use this USB dongle for security service functions please register

the dongle in the same way as the PKD-1 series dongle.
SB-6 Bluetooth test and

interface box (sales
package)

The SB-6 test box is a generic service device used to perform Bluetooth
bit error rate (BER) testing, and establishing cordless FBUS connection
via Bluetooth. An ACP-8x charger is needed for BER testing and an
AXS-4 cable in case of cordless interface usage testing .

Sales package includes:

•

SB-6 test box

•

Installation and warranty information

SB-7 WLAN test box WLAN test requires defined position for the device.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 27

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

Service Tools and Service Concepts

SRT-6 Opening tool SRT-6 is used to open phone covers.

Note: The SRT-6 is included in the Nokia Standard Toolkit.

SS-210 Camera removal tool The camera removal tool SS-210 is used to remove/attach the camera

module from/to the socket.

SS-46 Interface adapter SS-46 acts as an interface adapter between the flash adapter and

FPS-21.

SS-62 Generic flash adapter

base for BB5

•

generic base for flash adapters and couplers

•

SS-62 equipped with a clip interlock system

•

provides standardised interface towards Control Unit

•

multiplexing between USB and FBUS media, controlled by VUSB

SS-93 Opening tool SS-93 is used for opening JAE connectors.

Note: The SS-93 is included in Nokia Standard Toolkit.

Page 2 – 28 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

SX-4 Smart card SX-4 is a BB5 security device used to protect critical features in tuning

and testing.
SX-4 is also needed together with FPS-21 when DCT-4 phones are

flashed.

Cables

The table below gives a short overview of service devices that can be used for testing, error analysis, and
repair of product RM-612; RM-624. For the correct use of the service devices, and the best effort of workbench
setup, please refer to various concepts.

CA-101 Micro USB cable The CA-101 is a USB-to-microUSB data cable that allows connections

between the PC and the phone.

CA-158RS RF tuning cable Product-specific adapter cable for RF tuning.

CA-31D USB cable The CA-31D USB cable is used to connect FPS-21 to a PC. It is included

in the FPS-21 sales package.

Issue 1 COMPANY CONFIDENTIAL Page 2 – 29

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624

Service Tools and Service Concepts

CA-89DS Cable Provides VBAT and Flashbus connections to mobile device

programming adapters.

PCS-1 Power cable The PCS-1 power cable (DC) is used with a docking station, a module

jig or a control unit to supply a controlled voltage.

XRS-6 RF cable The RF cable is used to connect, for example, a module repair jig to

the RF measurement equipment.
SMA to N-Connector approximately 610 mm.
Attenuation for:

•

GSM850/900: 0.3+-0.1 dB

•

GSM1800/1900: 0.5+-0.1 dB

•

WCDMA/WLAN: 0.6+-0.1dB

Page 2 – 30 COMPANY CONFIDENTIAL Issue 1

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Service Tools and Service Concepts

Service concepts

POS (Point of Sale) flash concept

Figure 2 POS flash concept

Type Description

Product specific tools

BL-4J Battery

Other tools

FLS-5 POS flash dongle

PC with Phoenix service software

Cables

CA-101 USB connectivity cable

Issue 1 COMPANY CONFIDENTIAL Page 2 – 31

Copyright © 2010 Nokia. All rights reserved.

Flash concept with FPS-21

RM-612; RM-624

Service Tools and Service Concepts

Figure 3 Basic flash concept with FPS-21

Type Description

Product specific devices

FS-141 Flash adapter

Other devices

FPS-21 Flash prommer box
AC-35 Power supply
PK-1 SW security device
SS-46 Interface adapter

PC with Phoenix service software

Cables

CA-89DS Service cable

USB cable

Page 2 – 32 COMPANY CONFIDENTIAL Issue 1

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RM-612; RM-624
Service Tools and Service Concepts

CU-4 flash concept with FPS-21

Figure 4 CU-4 flash concept with FPS-21

Type Description

Product specific devices

FS-141 Flash adapter

Other devices

CU-4 Control unit
FPS-21 Flash prommer box
AC-35 Power supply
PK-1 SW security device
SS-62 Flash adapter base
SX-4 Smart card (for DCT-4 generation mobile device programming)

PC with Phoenix service software

Cables

PCS-1 Power cable
CA-89DS Service cable

Standard USB cable

Issue 1 COMPANY CONFIDENTIAL Page 2 – 33

Copyright © 2010 Nokia. All rights reserved.

Type Description

USB cable

Flash concept with FPS-21 and SB-6

RM-612; RM-624

Service Tools and Service Concepts

Figure 5 Flash concept with FPS-21 and SB-6

Type Description

Product specific tools

FS-141 Flash adapter

Other tools

FPS-21 Flash prommer box
PKD-1/PK-1 SW security device
SS-46 Interface adapter
SB-6 Bluetooth test and interface box

PC with Phoenix service software

Cables

Page 2 – 34 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Service Tools and Service Concepts

Type Description

XCS-4 Modular cable
CA-35S Power cable

USB cable

Flash concept with SS-46 and CA-89DS

Figure 6 Flash concept with SS-46 and CA-89DS

Type Description

Product specific tools

FS-141 Flash adapter

Other tools

FLS-5 Flash device
SS-46 Interface adapter

PC with Phoenix service software

Cables

Issue 1 COMPANY CONFIDENTIAL Page 2 – 35

Copyright © 2010 Nokia. All rights reserved.

Type Description

CA-89DS Cable

Flash concept with SS-62 and CA-89DS

RM-612; RM-624

Service Tools and Service Concepts

Figure 7 Flash concept with SS-62 and CA-89DS

Type Description

Product specific tools

FS-141 Flash adapter

Other tools

CU-4 Control unit
FLS-5 Flash device
SS-62 Flash adapter base

PC with Phoenix service software

Cables

CA-89DS Cable

Page 2 – 36 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Service Tools and Service Concepts

Type Description

PCS-1 Power cable

USB cable

Flash concept with FPS-21, SS-62 and SB-6

Figure 8 Flash concept with FPS-21, SS-62 and SB-6

Type Description

Product specific tools

FS-141 Flash adapter

Other tools

CU-4 Control unit
FPS-21 Flash prommer box
PKD-1/PK-1 SW security device
SS-62 Flash adapter base
SB-6 Bluetooth test and interface box
SX-4 Smart card

PC with Phoenix service software

Issue 1 COMPANY CONFIDENTIAL Page 2 – 37

Copyright © 2010 Nokia. All rights reserved.

Type Description

Cables

XCS-4 Modular cable
PCS-1 Power cable

USB cable

Flash concept with FPS-21, SS-62 and SB-7

RM-612; RM-624

Service Tools and Service Concepts

Figure 9 Flash concept with FPS-21, SB-7 and JBT-9

Type Description

Product specific tools

FS-141 Flash adapter

Other tools

CU-4 Control unit
FPS-21 Flash prommer box
PK-1 SW security device
SB-7 WLAN test box
SS-62 Flash adapter base

Page 2 – 38 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Service Tools and Service Concepts

Type Description

SX-4 Smart card

PC with Phoenix service software

Cables

XCS-4 Modular cable
PCS-1 Power cable

USB cable

Module jig service concept

Figure 10 Module jig service concept

Type Description

Phone specific tools

MJ-263 Light Module Jig

Other tools

CU-4 Control unit
FPS-21 Flash prommer box
PK-1 SW security device
SX-4 Smart card

PC with Phoenix service software
Measurement equipment

Issue 1 COMPANY CONFIDENTIAL Page 2 – 39

Copyright © 2010 Nokia. All rights reserved.

Type Description

Cables

CA-89DS Service cable
PCS-1 DC power cable
XRS-6 RF cable

USB cable
GPIB control cable

Module jig service concept with SB-6

RM-612; RM-624

Service Tools and Service Concepts

Figure 11 Module jig service concept with SB-6

Type Description

Product specific tools

MJ-263 Light Module Jig

Other tools

Page 2 – 40 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

RM-612; RM-624
Service Tools and Service Concepts

Type Description

CU-4 Control unit
FPS-21 Flash prommer box
SB-6 Bluetooth test and interface box
PK-1/PKD-1 SW security device
SX-4 Smart card

Measurement equipment
PC with Phoenix service software

Cables

PCS-1 DC power cable
XCS-4 Modular cable
XRS-6 RF cable
CA-158RS RF tuning cable

GPIB control cable
USB cable

Service concept for RF testing and RF/BB tuning

Figure 12 Service concept for RF testing and RF/BB tuning

Issue 1 COMPANY CONFIDENTIAL Page 2 – 41

Copyright © 2010 Nokia. All rights reserved.

Type Description

Product specific devices

MJ-263 Light Module Jig

Other devices

CU-4 Control unit
PK-1/PKD-1 SW security device
SX-4 Smart card

Measurement equipment
Smart card reader
PC with Phoenix service software

Cables

DAU-9S MBUS cable
PCS-1 DC power cable

RM-612; RM-624

Service Tools and Service Concepts

XRS-6 RF cable
CA-158RS RF tuning cable

GPIB control cable
USB cable

Page 2 – 42 COMPANY CONFIDENTIAL Issue 1

Copyright © 2010 Nokia. All rights reserved.

Nokia Customer Care

3 — BB Troubleshooting and

Manual Tuning Guide

Issue 1 COMPANY CONFIDENTIAL Page 3 – 1

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BB Troubleshooting and Manual Tuning Guide

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Page 3 – 2 COMPANY CONFIDENTIAL Issue 1

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BB Troubleshooting and Manual Tuning Guide

Table of Contents

Baseband main troubleshooting......................................................................................................................... 3–5

Dead or jammed device troubleshooting........................................................................................................... 3–8

General power checking ....................................................................................................................................... 3–9

Clocking troubleshooting .................................................................................................................................. 3–11

Charging troubleshooting ................................................................................................................................. 3–12

Backup battery troubleshooting....................................................................................................................... 3–13

Flash programming troubleshooting............................................................................................................... 3–15

Combo memory troubleshooting ..................................................................................................................... 3–18

MicroSD card troubleshooting........................................................................................................................... 3–19

USB troubleshooting .......................................................................................................................................... 3–21

SIM card troubleshooting .................................................................................................................................. 3–22

Power key troubleshooting............................................................................................................................... 3–24

Vibra troubleshooting........................................................................................................................................ 3–25

Accelerometer troubleshooting........................................................................................................................ 3–26

Touch screen troubleshooting.......................................................................................................................... 3–26

Introduction to touch screen troubleshooting .......................................................................................... 3–26

Proximity sensor troubleshooting............................................................................................................... 3–27

Resistive touch screen troubleshooting ..................................................................................................... 3–30

Hardware keys troubleshooting ....................................................................................................................... 3–33

Display module troubleshooting ...................................................................................................................... 3–36

General instructions for display troubleshooting...................................................................................... 3–36

Display troubleshooting ............................................................................................................................... 3–37

Display backlight troubleshooting .............................................................................................................. 3–38

LED and LED driver troubleshooting................................................................................................................. 3–40

Ambient Light Sensor troubleshooting............................................................................................................ 3–42

Introduction to ALS troubleshooting .......................................................................................................... 3–42

GPS troubleshooting .......................................................................................................................................... 3–43

GPS antenna................................................................................................................................................... 3–43

GPS settings for Phoenix............................................................................................................................... 3–44

GPS control................................................................................................................................................ 3–44

Oscillator test............................................................................................................................................ 3–45

Receiver self test ...................................................................................................................................... 3–46

CW Test...................................................................................................................................................... 3–47

Quick Test window................................................................................................................................... 3–48

GPS failure troubleshooting......................................................................................................................... 3–49

WLAN troubleshooting....................................................................................................................................... 3–50

WLAN functional description........................................................................................................................ 3–50

WLAN settings for Phoenix........................................................................................................................... 3–51

WLAN functional tests................................................................................................................................... 3–53

WLAN auto tuning......................................................................................................................................... 3–56

Bluetooth and FM radio troubleshooting ........................................................................................................ 3–58

Introduction to Bluetooth/FM radio troubleshooting............................................................................... 3–58

Bluetooth BER test......................................................................................................................................... 3–61

Bluetooth and FM radio self tests in Phoenix............................................................................................. 3–62

FM radio testing............................................................................................................................................. 3–63

Audio troubleshooting....................................................................................................................................... 3–64

Audio troubleshooting test instructions..................................................................................................... 3–64

Internal earpiece troubleshooting .............................................................................................................. 3–67

Internal microphone troubleshooting ....................................................................................................... 3–68

Internal handsfree speaker troubleshooting ............................................................................................ 3–69

Issue 1 COMPANY CONFIDENTIAL Page 3 – 3

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BB Troubleshooting and Manual Tuning Guide

External microphone troubleshooting ....................................................................................................... 3–70

External headset earpiece troubleshooting ............................................................................................... 3–71

Acoustics troubleshooting............................................................................................................................ 3–72

Introduction to acoustics troubleshooting ........................................................................................... 3–72

Earpiece troubleshooting........................................................................................................................ 3–73

IHF troubleshooting................................................................................................................................. 3–74

Microphone troubleshooting .................................................................................................................. 3–75

Baseband manual tuning guide........................................................................................................................ 3–76

Certificate restoring ...................................................................................................................................... 3–76

Energy management calibration................................................................................................................. 3–77

List of Tables

Table 7 Display module troubleshooting cases............................................................................................... 3–36

Table 8 Pixel defects .......................................................................................................................................... 3–36

Table 9 Calibration value limits ........................................................................................................................ 3–77

List of Figures

Figure 13 Proximity sensor troubleshooting - part 2..................................................................................... 3–28

Figure 14 Touch controller basic checks .......................................................................................................... 3–32

Figure 15 Touch screen basic checks................................................................................................................ 3–33

Figure 16 Keymatrix........................................................................................................................................... 3–35

Figure 17 Send, End, Home LEDs....................................................................................................................... 3–41

Figure 18 QWERTY LEDs...................................................................................................................................... 3–42

Figure 19 ALS placement ................................................................................................................................... 3–43

Figure 20 GPS antenna....................................................................................................................................... 3–43

Figure 21 C-clip and RF connector location...................................................................................................... 3–44

Figure 22 GPS Control dialog box...................................................................................................................... 3–45

Figure 23 Simple Tests – Oscillator Test........................................................................................................... 3–46

Figure 24 Simple Tests – Receiver Self Test ..................................................................................................... 3–47

Figure 25 CW Test window................................................................................................................................ 3–48

Figure 26 GPS Quick Test window for GPS troubleshooting .......................................................................... 3–49

Figure 27 WLAN circuitry ................................................................................................................................... 3–51

Figure 28 WLAN component placement........................................................................................................... 3–51

Figure 29 WLAN auto tune settings.................................................................................................................. 3–57

Figure 30 WLAN autotuning results ................................................................................................................. 3–58

Figure 31 WLAN/BT/GPS antenna...................................................................................................................... 3–59

Figure 32 Bluetooth/FM radio component layout and test points................................................................ 3–61

Figure 33 Bluetooth BER test............................................................................................................................. 3–62

Figure 34 Bluetooth and FM radio self tests in Phoenix................................................................................. 3–63

Figure 35 Single-ended output waveform of the AV Mic to HP Ear measurement when earpiece is

connected. ................................................................................................................................................ 3–65

Figure 36 Single-ended output waveform of the Ext_microphone in Int handsfree out loop

measurement when speaker is connected (measured at speaker pads). No filter is used. ............ 3–66

Figure 37 Single-ended output waveform of the AV Mic to AV Ear loop....................................................... 3–66

Figure 38 Single-ended output waveform of the HP Mic to AV Ear loop. ..................................................... 3–66

Page 3 – 4 COMPANY CONFIDENTIAL Issue 1

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BB Troubleshooting and Manual Tuning Guide

Baseband main troubleshooting

Troubleshooting flow

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Dead or jammed device troubleshooting

Troubleshooting flow

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General power checking

General power checking

Signal

name

VIO_V AVILMA ON ON 1.82 Vilma I/O VBAT1
VBACK AVILMA ON ON 2.5 RTC circuitry
VSIM1 AVILMA ON ON 1.8/3.0 SIM card VBAT3
VSIM2 AVILMA OFF 1.0 Digital

VAUX AVILMA ON ON 2.78 Accelerometer,

VANA AVILMA ON ON 2.5 Vilma internal VBAT4
VR1 AVILMA OFF ON 2.5 VCTCXO VBAT4
VRFC AVILMA OFF 1.8 Rapido RF

VRCP1 AVILMA OFF 4.75 RF module VBATCP
VOUT BETTY ON ON 2.5 Audio switch VBAT
VDAC LP3985 ON ON 3.0 DAC33 VBAT

Regulator Sleep Idle Nominal

voltage

Main user Notes Supply

VBAT3

microphone

VBAT5
proximity
sensor, Hall
sensor, display

converter

VCAM_1V8 TPS62600 OFF 1.8 Camera HWA ,

LP5952,
cameras

VCAM_1V3 LP5952 OFF 1.3 Camera HWA

core

VCAM_2V8 BH28SA2 OFF 2.8 Cameras VBAT
VCORE TPS62350 ON ON 1.2 Rapido core VBAT
VIO TPS62600 ON ON 1.8 VIO, VDRAM VBAT
VSD SD level

shifter

SETCURR TK65604 OFF Display

LP5521 OFF QWERTY key LED VBAT

LED End,
Send,
Chg,
Home

LP5521 OFF Menu key, Send/

AS3645A OFF 4.5/5.5 Camera flash VBAT

OFF 2.9 SD card VBAT

backlights

End key, BEZEL
LED

VBAT

VCAM_1V8

VBAT

VBAT

VBAT 3.7

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Signal

name

VOUT
(camera)

Regulator Sleep Idle Nominal

voltage

BH30SA2 OFF 3.0 Camera VBAT

Main user Notes Supply

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Clocking troubleshooting

Troubleshooting flow

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Charging troubleshooting

Troubleshooting flow

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Backup battery troubleshooting

Verify that the backup battery G2200 is empty (U<1V). Switch the phone on. Measure voltage of the battery
when the main battery is connected to the phone and the phone is switched on. Wait a few minutes and
monitor that the backup battery voltage rises. Switch off the phone, disconnect the main battery and monitor
that the voltage of the backup battery decreases. Normal behaviour of the voltage is described in the figures
below:

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If the voltage rises and falls quickly, check the back-up battery G2200 contacts for loose soldering or short­circuit, and repair or change G2200 if necessary. If the voltage stays ~0V, check resistance VBACK against GND.
If there is no shortcircuit, AVILMA N2200 is faulty. Replace N2200.

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Flash programming troubleshooting

Troubleshooting flow

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Combo memory troubleshooting

Troubleshooting flow

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MicroSD card troubleshooting

Troubleshooting flow

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USB troubleshooting

Troubleshooting flow

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SIM card troubleshooting

Troubleshooting flow

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Power key troubleshooting

Troubleshooting flow

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Vibra troubleshooting

Troubleshooting flow

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Accelerometer troubleshooting

Troubleshooting flow

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Touch screen troubleshooting

Introduction to touch screen troubleshooting

The device has a resistive touch screen user interface, which means that the device does not have a traditional
ITU-T keypad. The key components of the touch screen user interface are:

•

Touch window with touch controller (TSC2004)

•

Proximity sensor

The resistive touch window is located above the display. It enables finger as well as stylus touch, and it
provides tactile feedback. The tactile feedback is implemented by using the same vibra that is used for
alerting. The touch controller includes drivers and the control logic to measure touch pressure.

The proximity sensor is attached to the upper flex assembly. It sends out a beam of IR light, and then computes
the distance to any nearby objects from the characteristics of the returned (reflected) signal. There is a booth
between the sensor and the touch window, which isolates the IR transmitter from the IR receiver by
preventing the reflection from the touch window surface.

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Proximity sensor troubleshooting

Context

Proximity sensor troubleshooting is broken down into two parts. The main purpose of the automatic check
is to identify the fault automatically without any manual checks. If the automatic flow does not provide
enough information, a manual check can be done to narrow down the cause of the fault.

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Troubleshooting flow

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Figure 13 Proximity sensor troubleshooting - part 2

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Resistive touch screen troubleshooting

Troubleshooting flow

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Figure 14 Touch controller basic checks

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Figure 15 Touch screen basic checks

Hardware keys troubleshooting

Context

There are two possible failure modes in the keyboard module:

•

One or more keys can be stuck, so that the key does not react when a keydome is pressed. This kind of
failure is caused by mechanical reasons (dirt, rust).

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•

Malfunction of several keys at the same time; this happens when one or more rows or columns are failing
(short circuit or open connection).

If the failure mode is not clear, start with the Keyboard Test in Phoenix.

Troubleshooting flow

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