Change history ......................................................................................................................................................................................... 3
4. Care and maintenance ................................................................................................................................................................ 7
5. Battery information ..................................................................................................................................................................... 8
7. Service devices .............................................................................................................................................................................10
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to
carry out service to NOKIA products. This Service Manual is to be used only by authorized NOKIA
service suppliers, and the content of it is confidential. Please note that NOKIA provides also other
guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and
comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may
exist. If you find any errors or if you have further suggestions, please notify NOKIA using the
address below:
Nokia Care Academy
service.manuals@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified,
so watch always out for the newest version.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in
any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of
Nokia Corporation. Other product and company names mentioned herein may be trademarks or
tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes
and improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. Nokia reserves the right to revise this
document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
2.1 Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS,
EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING
AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT
A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS.
OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
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2.2 Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing
5. Ensure all cables and wires are repositioned correctly
Nokia requires that service points have sufficient ESD protection (against static
electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the product
is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be
damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags during
shipping and handling outside any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD
Protected Area.
For more information and local requirements about ESD protection and ESD
Protected Area, contact your local Nokia After Market Services representative.
This product is of superior design and craftsmanship and should be treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product for
many years.
Keep the phone and all its parts and accessories out of the reach of small children.
Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can
contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can be
damaged.
Do not store the phone in hot areas. High temperatures can shorten the life of
electronic devices, damage batteries, and warp or melt certain plastics.
Do not store the phone in cold areas. When it warms up (to its normal temperature),
moisture can form inside, which may damage electronic circuit boards.
Nokia C6-00
RM-612, RM-624
Service Manual Level 1&2
Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
phone.
Do not paint the phone. Paint can clog the moving parts and prevent proper
operation.
Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may violate regulations
governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
Note: A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles! The battery can be charged and discharged hundreds of times but it will
eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it is
time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for longer
than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes can
affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by
leaving the product switched on until it turns itself off (or by using the battery discharge facility
of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object
(coin, clip or pen) causes direct connection of the + and - terminals of the battery (metal strips
on the battery) for example when you carry a spare battery in your pocket or purse.
Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions,
will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C
and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
To use the FLS-5 Flash Dongle, follow the user guide inside the sales package.
Please check always for the latest version of flash software, wich is available on Nokia Online.
Nokia C6-00
RM-612, RM-624
Service Manual Level 1&2
For further information please refer to the corresponding “Service Concept e-learning” on NOL!
7) Open the USB DOOR. 8) Use the SRT-6 to release the clip on the top side
of the phone holding the B-COVER.
9) Release also the second clip on the bottom end of
10) The B-COVER can now be separated.
the phone with the SRT-6.
11) Remove the LOCK KEY with tweezers. 12) Open the DYNAMIC FLEX CONNECTOR by using the
SRT-6. Be careful not to damage the connector or
components nearby!
13) Lift up the shown side of the ENGINE BOARD and
pull it to the direction shown.
15) Insert the SS-210 v2.0 camera removal tool on
top of the CAMERA.
14) Remove the ENGINE BOARD.
16) A) Press the CAMERA down a little bit with the
black plastic parts of the SS-210 v2.0, otherwise
socket locking pins are damaged when metal plates
are pressed down. B) Press metal sheets down.
17) Press metal plates from the sides to tighten
them to the CAMERA and then lift up and remove
the CAMERA.
25) Carefully pull the SLIDE MODULE to the direction
shown to release the remaining clips.
26) Lift up the right side of the A-COVER to get
access to the TOUCH CONNECTOR. Use the SS-93 to
open the TOUCH CONNECTOR. Be careful not to
damage the connector or components nearby!
27) Remove the A-COVER. 28) Protect the LCD with protective film.
29) Protect also the other side of the A-COVER
window with protective film.
30) Lever out the EARPIECE with the dental tool and
remove it with tweezers. The EARPIECE cannot be
reused. Discard it.
32) Loosen the adhesive between the SLIDE MODULE
and the FUNCTION KEY SUPPORT with the SRT-6.
33) Turn the FUNCTION KEY SUPPORT as shown. 34) Use the SS-93 to open the locking mechanism of
the LCD connector.
35) Pull out the LCD connector with tweezers. 36) Carefully insert the sharp end of the SS-93 under
the LCD and loosen the LCD adhesive. Be very careful
not to damage the LCD.
37) Lever out the IHF SPEAKER with the dental tool.
Remove the IHF SPEAKER with tweezers. Do not use
it again. Discard it.
39) Lift up the GPS / BT / WLAN ANTENNA with the
dental tool as shown.
38) Remove also the IHF ADHESIVE with the dental
tool. Do not use it again. Discard it.
40) Remove the GPS / BT / WLAN ANTENNA with the
tweezers.
41) Pull out and remove the SD DOOR. 42) Carefully push the shown clip with the SS-93 so
that the FLASH LED ASSY is released. Then lift up and
remove the FLASH LED ASSY with the tweezers.
ENGINE BOARD, you should use the QWERTY KEYMAT
as the assembling jig. Place the QWERTY DOMESHEET
to the QWERTY KEYMAT as shown. Make sure that
shown alignment pins are aligned correctly.
3) Then lower down the left side of the ENGINE
BOARD. Check that the alignment pin is aligned
correctly.
2) Place the right side of the ENGINE BOARD to the
WERTY DOMESHEET. Make sure the alignment pin is
correctly aligned.
4) Lift up the ENGINE BOARD and check that the
QWERTY DOMESHEET is placed properly.
5) Tighten the three screws to the torque of 12 Ncm