Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with thi s device.
Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to
your device micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold
• To go back to the previous screen you were in, press
websites you've visited since the last time your screen was locked.
• To go to the start screen, press
• To control your phone with your voice, press and hold
This feature is not available in all languages. For more info on feature and service availability, see
the How-to section at www.windowsphone.com.
• To search the web, press
. The app you were in remains open in the background.
.
, swipe left or right, and tap the app you want.
. Your phone remembers all the apps and
, and say a voice command.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
Insert the micro-SIM card
Read on to learn how to insert a SIM card into your phone.
Important: This devi ce is desig ned t o be u sed wi th a mini-UICC SIM card, also known as a microSIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM
cards may damage the card or the device, and may corrupt data stored on the card.
Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip.
Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch the phone off.
2. Unlock and pull out the holder.
3. Pull the card out of the holder.
Insert the memory card
Learn how to insert the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Tip: Use the SIM door key to unlock the memory card holder. If you lose the key, you can use a
paperclip.
1. Push the key into the hole until the holder is released, and pull the holder out.
2. Make sure the contact area is facing down, and put the card in the holder.
3. Push the holder back into your phone until it locks into place.
Remove the memory card
Need to change your memory card? Here's how you remove the card from your phone.
Important: Do not remove the memory card when an app is using it. Doing so may damage the
memory card and the device and corrupt data stored on the card.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take several minutes before the charging indicator is
displayed or before any calls can be made.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
Battery
Take good care of your battery, it's the life force of your phone.
Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers
designated for this phone. You can also use a compatible USB cable to charge your phone (included).
Do not attempt to remove the battery from the device. To replace the battery, take the device to
your nearest authorised service facility.
Authorised retail points may also offer a battery replacement service.
Important: Only qualified personnel or an authorised service facility should replace the battery.
Unauthorised battery replacement may invalidate your warranty.
First start-up
Learn how to get your new phone up and running.
Your new phone comes with great features that will be installed when you start your phone for the
first time. Allow some minutes for your phone to be ready.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Press and hold the power key until the phone vibrates.
Press and hold the power key, and drag the lock screen down.
Microsoft account
With a Microsoft account, you can access all Microsoft services with a single username and password
on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents.
• Get your avatar and gaming achievements on your phone, a nd add to them when you play games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to
www.windowsphone.com.
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account.
To create a Microsoft account, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider. If you can't connect to the internet, you can create the account later.
1. Switch on your phone with the SIM card in the phone.
2. To set up your phone, follow the instructions shown on the screen.
3. Create your Microsoft account, or sign in with your existing username and password.
Tip: Forgot your password? You can request it to be sent to you in a mail or text message.
To make an emergency call during the initial set-up, tap emergency call.
To create a Microsoft account later, open a Microsoft app or service on your phone. Or on the start
screen, swipe left, and tap
on the internet, go to www.live.com.
Settings > email+accounts > add an account. To create your account
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts and text messages from your old phone.
Tip: If you have an older Windows Phone device, or have previously backed up your contacts in
Windows Live, add your account to your phone, and import them to your phone straight from
the service.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM. The app does not work with all phone models.
1. On your old phone, switch Bluetooth on.
2. On the start screen of your new phone, swipe left, and tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact
information may not be shown correctly.
Transfer my Data.
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or bag?
The volume keys control all sounds, including the volume of alarms and reminders.
Tip: When you change the volume, you can also switch your phone to silent or normal mode. On
the volume control bar at the top of the screen, tap
, , or .
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
Connect the headset to your phone.
Do not connect products that create an output signal, as this may damage the device. Do not connect
any voltage source to the audio connector. If you connect an external device or headset, other than
those approved for use with this device, to the audio connector, pay special attention to volume
levels.
The bar at the top of the screen tells you the current time, battery and signal strength, and much
more.
Tip: To see hidden icons, tap the status bar.
Signal strength
Battery power level
The battery is charging.
Battery saver mode is switched on.
Your calls are forwarded to another number or your voice mailbox.
There is no SIM card in your phone.
Your SIM card is locked.
A Bluetooth device is connected to your phone.
A Wi-Fi connection is available.
A Wi-Fi connection is active.
An app or service is using your location info.
Your phone is roaming and not on your home mobile network.
Vibrate mode is switched on.
Flight mode is switched on.
Silent mode is switched on.
The type of mobile network you're currently connected to may be shown with a single letter, a
combination of letters, or a combination of letters and numbers. For example,
your network service provider.
The icons may vary depending on your region or network service provider.
Your phone has two main views, making it easy for you to keep up with what is going on and what's
where.
Start screen (1): Animated live tiles show missed calls and received messages, the latest news and
weather forecasts, and more.
You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other
favourites. Updates of your pinned contacts are shown on the tile, and you can view your contacts'
details directly from the start screen.
Apps menu (2): All your apps are listed here, all neatly ordered.
Got a lot of apps? To look up one, tap
in the list to help you search. Tap any letter in the list, and tap the first letter of the app you want.
Tip: You can also search inside an app, such as Store.
. If you've got loads of apps, letters of the alphabet show up
Switch between views
If you don't have all the apps you need on your start screen, you can find them from the apps menu.
Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a
flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.
Important: Avoid scratching the touch screen.
Use your phone in flight mode
In places where you don't want to make or receive calls, you can still access your music, videos, and
offline games if you switch flight mode on.
Flight mode closes connections to the mobile network and switches your phone's wireless features
off. If supported by your device, the NFC payment and ticketing feature of the device may remain
active. Comply with the instructions and safety requirements given by, for example, an airline, and
any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for
example, browse the internet or switch Bluetooth and NFC sharing on in flight mode.
Got your hands full, but need to use your phone? You can use your voice to make a call, send a text
message, search the web, or open an app.
This feature is not available in all languages. For info on the supported languages, go to
support.microsoft.com.
1. Press and hold
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
.
Personalise your phone
Learn how to personalise the start screen, and how to change ringtones.
Personalise the start screen
Would you like to have only your most-used apps on the start screen? You can pin your favourite
apps, websites, and much more to the start screen, and move or resize tiles as you like.
1. To pin an app, swipe left to go to the apps menu.
2. Tap and hold the app, and tap pin to Start.
Pin a contact
Tap
People, tap and hold the contact, and tap pin to start.
When you pin a contact, their feed updates are displayed on the tile, and you can call them directly
from the start screen.
Pin a website
Go to a website, and tap
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
To resize, tap and hold the tile, and tap the arrow icon.
To unpin the tile, tap and hold the tile, and tap .
Create a safe, fun start screen for kids
You can let your kids use some apps on your phone without having to worry about them accidentally
deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected
apps, games, and other favourites for kids to enjoy in their own start screen.
1. On the start screen, swipe left, and tap Settings.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from
accessing your own start screen.
Tip: Show your kids how they can personalise their start screen. To change, for example, the
background picture, tap customise. On the start screen, you can resize or move tiles in the
normal way.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN.
You must enter the Wallet PIN to make each purchase. To define a Wallet PIN, on the start screen,
swipe left, and tap
all ages.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off
On your start screen, swipe left, tap
Change your theme
You can change the display colours, to match your taste and mood.
1. On the start screen, swipe left, and tap
2. Tap Background or Accent colour.
Personalise the lock screen
Would you like to make your lock screen look more unique? You can, for example, have your own
favourite photo in the background.
Wallet > > settings+PIN. Some purchases may not be available for
Get the most out of your phone while getting the battery life you need. There are steps you can take
to save power on your phone.
• Always charge the battery fully.
• Mute unnecessary sounds, such as key press sounds.
• Use wired headphones, rather than the loudspeaker.
Tip: You can set your phone to automatically save power when the battery charge level is low.
To check the battery status, and switch battery saver mode on, on the start screen, swipe left,
and tap
When your phone goes into battery saver mode, you may not be able to change the settings of all
apps.
Tip: You can choose when you want battery saver mode to be activated. Tap advanced.
To save power, you can also do the following:
Set the phone screen to switch off after
a short time
Lower the screen brightness• On the start screen, swipe left, and tap
Stop apps from running in the
background
Use location services selectivelyIf you want to keep location services switched on, but
Use network connections selectively• Set your phone to check for new mail less frequently,
Settings > battery saver.
On the start screen, swipe left, and tap
screen > Screen times out after.
brightness. Make sure that Automatically adjust is
switched to Off
Automatically adjust to On
• To lower the screen brightness when the battery saver
is on, on the start screen, swipe left, tap
display+touch, and switch Battery Saver brightness to
.
On
• Close all apps you are not using. To close most of the
apps, press
• Some apps may run in the background unnecessarily.
On the start screen, swipe left, tap
to applications, and tap background tasks. Tap the app
you want to block, and tap block.
don't want to use check-in services, on the start screen,
swipe left, and tap
people, and switch Use my location to Off
or even by request only. In every mailbox you have, tap
• Use NFC on only when needed. To switch the tap
+send feature off, on the start screen, swipe left, tap
Settings > tap+send, and switch NFC sharing to Off
.
• Use a Wi-Fi connection to connect to the internet,
rather than a mobile data connection.
• Stop your phone scanning for available wireless
networks. On the start screen, swipe left, tap
Settings > WiFi, and switch WiFi networking to Off
.
• Stop your phone connecting to games. On the start
screen, swipe left, tap
applications, tap games, and switch all relevant
settings off.
• If you're listening to music or otherwise using your
phone, but don't want to make or receive calls, switch
flight mode on.
Settings, swipe to
Save on data roaming costs
Want to save on your phone bills? You can cut data roaming costs by changing mobile data settings.
Data roaming means using your phone to receive data over networks that your network service
provider doesn't own or operate. Connecting to the internet when roaming, especially when abroad,
can raise data costs substantially. Your network service provider can charge you a fixed fee for data
transfer or on a pay-as-you-use basis. To use the optimal connection method, change the Wi-Fi,
mobile data, and mail download settings.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection.
If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
On the start screen, swipe left, and tap
1. Tap WiFi.
2. Make sure WiFi networking is switched to On
3. Select the connection you want to use.
Close a mobile data connection
Tap mobile network, and switch Data connection to off.
Stop data roaming
Tap mobile network, and switch Data roaming options to don't roam.
Tip: To save on data costs when travelling, save new maps to your phone before your journey,
and browse the maps offline. If you’re running low on space, you can remove some maps from
your phone.
Set mail download to manual
Set your phone to check for new mail less frequently, or even by request only. In every mailbox you
have, tap
> settings > sync settings, and change the setting for Download new content.
The keyboard layout can vary in different apps
and languages. The language key is only shown
when more than one language is selected. The
example shows the English keyboard.
Switch between upper and lower case characters
Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode, tap
the shift key again.
Type in a number or special character
Tap the numbers and symbols key. To see more spec ial character keys, tap the shift key. Some special
character keys bring up more symbols. To see more symbols, tap and hold a symbol or special
character.
Tip: To put a full stop at the end of a sentence, and to start a new sentence, tap the space key
twice.
Tip: To quickly type in a number or special character, while holding the numbers and symbol
key, slide your finger to the character, and lift your finger.
Your phone suggests words as you write, to help you write quickly and more accurately. Word
suggestions are available in several languages.
When you start writing a word, your phone suggests possible words. When the word you want is shown
in the suggestion bar, select the word. To see more suggestions, swipe left.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the
word you wrote. If the word is wrong, tap it, and you see the original word and a few other
suggestions.
Correct a word
If you notice that you have misspelled a word, tap it, and you see suggestions for correcting the word.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the
suggestion bar. Your phone also learns new words when you have written them a few times.
Switch word suggestions off
On the start screen, swipe left, and tap
clear the Suggest text check box.
Add writing languages
You can add several writing languages to your keyboard and switch between the languages when
writing.
Settings > keyboard > add keyboards.
1. Tap
2. Select the languages you want to write in.
Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and
Settings > keyboard. Tap your language keyboard, and
32
Switch between the languages when writing
Tap the language key repeatedly until the language you want is shown. The keyboard layout and word
suggestions change according to the language selected. The language key is only shown when more
than one writing language has been selected.
Scan codes or text
Use your phone camera to scan things, such as QR codes, barcodes, and book and DVD covers, and
get further info on what your phone recognises.
, and tap .
Press
1. Point the camera at a code.
2. Tap a result for more info.
Tip: Keep the camera steady, and make sure what you're scanning is completely visible in the
camera viewfinder.
Example: Try scanning the following code, and see what happens.
Translate or search for text on the web
Point the camera at the text, tap scan text and the words you want, and tap translate or search.
This feature may not be available in all languages.
Keep track of time – learn how to use your phone as a clock, as well as an alarm clock.
Set an alarm
You can use your phone as an alarm clock.
1. On the start screen, swipe left, and tap Alarms.
.
2. Tap
3. Fill in the alarm details, set the time, and tap
4. For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud
enough.
Switch an alarm off
Switch the alarm to Off
Delete an alarm
Tap the alarm, and tap
Snooze an alarm
Don't want to get up just yet? When an alarm sounds, you can snooze the alarm.
When the alarm sounds, tap snooze.
.
.
.
Update the time and date automatically
You can set your phone to update the time, date, and time zone automatically. Automatic update is
a network service and may not be available depending on your region or network service provider.
On the start screen, swipe left, and tap
Switch Set automatically to On
Update the time and date manually
Switch Set automatically to Off
Update the time zone manually when travelling abroad
Store your stuff in the clouds. You don't need to worry about freeing memory for your favourites or
new apps.
SkyDrive is cloud storage for all your documents and photos, so you can access, share, or restore
them if needed. You can also set it to back up your stuff automatically, so when you take a photo or
a video, it's copied to your cloud album.
With SkyDrive, you can access your photos, documents, and more from your phone, tablet, or
computer. Depending on the app, you can even continue working on a document right from where
you left it earlier.
There are several places where you can access your stuff on SkyDrive. You can save photos to
SkyDrive in the Photos hub, or manage your office documents in the Office hub.
Tip: To easily manage your stuff in the cloud using your phone, you can download the SkyDrive
app from Store.
Save your photos and other stuff to SkyDrive
You can upload files saved on your phone to SkyDrive for easy access from your phone, tablet, or
computer.
You need a Microsoft account to connect to SkyDrive.
1. Tap Photos, and browse to a photo or video.
2. Tap
3. Write a caption for the photo, if you want, and tap
Save an Office document to SkyDrive
Tap
save to... > SkyDrive.
> save to SkyDrive.
Tip: To set your phone to automatically upload photos or videos to SkyDrive, on the start screen,
swipe left, and tap
Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap
Settings. Swipe to applications, and tap photos+camera > SkyDrive.
Tip: You can also save a document to SkyDrive while working on it. Tap > save as..., and
switch Save to to SkyDrive. If you change the Save to location, it changes the default location
for all files.
Share your photos and documents between your devices
With SkyDrive, you can easily access your photos, documents, and other stuff you have uploaded
from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to
SkyDrive, you need to sign in to your Microsoft account. To access the uploaded content on another
device, you need to sign in to the same Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider.
There are several places where you can access your stuff on SkyDrive. On your phone, you can check
your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can
also download the SkyDrive app from Store to see and manage all types of files on your phone.
On your tablet or computer, you can either manage your stuff online at www.skydrive.com, or you
can use the SkyDrive app and access SkyDrive straight from your desktop. If you don't yet have the
SkyDrive app, you can download and install it from www.skydrive.com.
Tip: With the SkyDrive app on your computer, you can simply drag and drop the files you want
to upload to the SkyDrive folder in the file manager, such as Windows Explorer or Finder, and
the files are automatically uploaded to SkyDrive.
Nokia account
Your Nokia account is the key to Nokia services.
With your Nokia account, you can, for example:
• Access Nokia services with a single username and password on your computer or phone.
• Download music from Nokia Music
• Sync your favourites in Maps
• Download content from Nokia services
• Save details about your phone model and contact info. You can also add your payment card details
to your Nokia account.
The available services may vary.
To learn more about the Nokia account and Nokia services, go to account.nokia.com.
Store
Make your phone your own with more apps, games, and other items, some of which are free of charge.
Browse Store to find the latest content for you and your phone.
• Get content that is relevant to your tastes and location
• Share recommendations with your friends
The availability of Store and the selection of items available for download depend on your region.
To download from Store, you need to be signed in to your Microsoft account on your phone. When
you're signed in, you are offered content compatible with your phone.
You can search for and download content directly to your phone, or browse Store content on your
computer and send links from there to your phone by text message.
Some items are free of charge; others you need to pay for by credit card or by charging to your phone
bill.
The availability of payment methods depends on your country of residence and your network service
provider.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Browse or search Store
Check out the latest and most downloaded apps, games, and other items recommended for you and
your phone. Browse different categories, or search for specific items.
Store.
Tap
View or browse categories
Tap a category on the front page, or swipe left or right to see more categories and items.
Tap an item to view its details. When you view an item, related items are also shown.
Search Store
, write your search words, and tap .
Tap
Tip: Did you find something in Store that you know your friends would be interested in? You
can send them a link. If the item is free, tap share. If the item has a price, tap
Download an app, game, or other item
Download free apps, games, or other stuff, or buy more content for your phone.
1. Tap
Store.
2. Tap an item to view its details.
3. If the item has a price, tap buy, or to try the item for free for a limited time, tap try. If the item is
free, tap install.
The availability of payment methods depends on your country of residence and your network service
provider.
4. If you're not signed in to your Microsoft account, sign in now.
5. Follow the instructions shown on your phone.
When the download is complete, you can open or view the item, or continue browsing for more
content. The content type determines where the item is stored in your phone: music, videos, and
podcasts can be found in the Music+Videos hub, games can be found in the Games hub, and apps
can be found in the apps menu.
For more info on an item, contact the publisher of the item.
Tip: Use a Wi‐Fi connection to download large files.
View your ongoing downloads
While an item is downloading, you can continue to browse Store for other content and add items to
be downloaded.
Store.
1. Tap
2. To view your ongoing downloads, tap the download notification at the bottom of the main view.
The notification shows the number of items to be downloaded. Only one item is downloaded at a
time.
Tip: If you need to, for example, temporarily close your internet connection, tap and hold the
downloading item, and tap pause. To resume downloading, tap resume. Pause pending items
individually. If a download fails, you can re-download the item.
> share.
Write a review for an app
Do you want to share your opinion on an app with other Store users? Rate and review the app. You
can post one review per app that you download.
1. On the start screen, swipe left, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Contact your friends and family, and share files, such as photos, using your phone. Stay tuned with
the latest updates to your social networking services even when on the go.
Calls
Want to make calls on your new phone and talk to your friends? Read on and you'll learn how.
Call a contact
Calling your friends is quick and easy when you've saved them as contacts in your phone.
1. Tap
> .
2. Tap the contact and the number.
Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume.
Call a phone number
> , type in the phone number, and tap call.
Tap
To type in the + character, used for international calls, tap and hold 0.
Copy and paste a phone number
Tap and hold the phone number, and tap copy, and in a text box, tap
View your call history
.
Tap
To remove a call record, tap and hold the call record, and tap delete item. To remove all the call
records, tap
To search for a call record, tap
> delete all.
> , and type in the contact's name or phone number.
Tip: You can also use voice dialling with a Bluetooth headset.
This feature may not be available in all languages.
Call the last dialled number
Still have some words to say to your friends? Call them again. In the call history view, you can see info
about the calls you have made and received.
1. On the start screen, tap
next to the name or phone number.
2. Tap
Make a conference call
Your phone supports conference calls between two or more people. The maximum number of
participants can vary, depending on your network service provider.
1. Make a call to the first person.
2. To make a call to another person, press
3. When the new call is answered, tap
Add another person to the call
, call another person, and tap .
Tap
Have a private conversation with someone
and the person's name or phone number. The conference call is put on hold on your phone.
Tap
The other people continue the conference call.
Can't always answer the phone, but don't want to miss any incoming calls? You can forward them to
another phone number.
> > settings, or tap Settings > network+, depending on your software version.
1. Tap
2. Switch Call forwarding to On
3. Type in the phone number in the Forward calls to box, and tap save.
Tip: To check if call forwarding is being used, shown by , tap the top of the screen.
Forward calls to your voicemail
Besides forwarding calls to another phone number, you can also forward these calls to your voicemail,
and listen to them later.
You may need to contact your service provider to get this service.
1. Tap
> > settings.
2. For the first time, type in your default voicemail number in the Voicemail number box.
Contact your service provider to get the default voicemail number.
3. If necessary, switch Use default voicemail number to On
4. Switch Call forwarding to On
Edit your voicemail number
Tap
> > settings, switch Use default voicemail number to Off , and edit your voicemail
number.
Use the same voicemail number in the Forward calls to box.
Call your voice mailbox
If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages
your friends have left.
1. On the start screen, tap
2. If asked, type in the voicemail password.
3. You can listen or reply to voicemail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before calls are
forwarded, contact your network service provider.
.
, and type in your voicemail number in the Forward calls to box.
> .
.
Contacts
You can save and organise your friends' phone numbers, addresses, and other contact information
in the People hub. You can also get in touch with your friends through social networking services.
Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.
Tap
People, and swipe to all.
.
1. Tap
2. If you're signed in to several accounts, tap the account to which the contact is linked.
3. Tap a contact detail, fill in the fields, and tap
4. When you have added the details, tap
Edit a contact
Tap the contact and
Delete a contact
Tap the contact and
The contact is deleted both from your phone and, with some exceptions such as Facebook, Twitter,
and LinkedIn, from the online service where it's stored.
Save a number from a received call
Have you received a call from a person whose phone number is not yet saved in the People hub? You
can easily save the number in a new or existing contact list entry.
.
1. Tap
2. In the call history list, tap a phone number and
3. Tap
, edit the phone number and phone number type, and tap .
4. Edit other contact details, including the name, and tap
, and edit or add details, such as a ringtone, or a web address.
Have you received a message from a person whose phone number is not yet saved in the People hub?
You can easily save the number in a new or existing contact list entry.
Messaging.
1. Tap
2. In the conversations list, tap a conversation.
3. At the top of the conversation screen, tap the phone number and
, edit the phone number and phone number type, and tap .
4. Tap
5. Edit other contact details, including the name, and tap
Search for a contact
Need to contact your friends quickly? Rather than scrolling through your entire contacts list, you can
search or jump to a letter of the alphabet. You can also use a voice command to call or send a mess age
to a contact.
1. Tap
People, and swipe to all.
2. Tap
, and start writing a name. The list filters as you write.
Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a
contact, and tap pin to start.
Jump to a letter in your contacts list
Tap any letter in the contacts list on the left, and in the alphabet menu, tap the first letter for the
name you want. You jump directly to that point in your contacts list.
Filter your contacts list
> settings > filter my contact list, and tap the check boxes of the accounts from which you
Tap
want contacts to show.
Use a voice command
In any view, press and hold , and say Call or Text and the contact's name. Not all languages are
supported.
Do you have separate entries for the same contact from different social networking services or mail
accounts? You can link multiple contacts so that their info is in a single contact card.
People, and swipe to all.
Tap
1. Tap the main contact you want to link to and
2. Tap choose a contact and the contact to be linked.
Unlink a contact
Tap the main contact and
Copy contacts from a SIM card
If you have contacts stored on your SIM card, you can copy them to your phone.
1. Tap
People.
2. Tap
Share your plans with your family and friends
Want to gather with people, but find it difficult to se t a dat e and time convenie nt for eve rybody? Y ou
can invite others to chat, and privately share a calendar, photos, or notes.
To use this feature, you need to sign in to your Microsoft account.
1. To create a room for sharing, tap People, and swipe to together.
2. Tap
3. Write a name for the room, and tap
4. To switch between a group chat, calendar, note, or photo album, swipe left or right.
5. To invite someone to join the room, tap
Create, edit, or delete a contact group
You can create contact groups, and send a message to several people at the sam e time. For example,
you can add family members to the same group and reach them quickly with the same message.
Tap
1. Tap
2. Write a name for the group, and tap
3. Tap
4. Tap
Add a new group contact
Tap the group, and tap
Remove a contact from a group
Tap the group and
> settings > import SIM contacts.
> Room.
Tip: If you haven't used rooms yet, your phone has a Family Room ready for you. In the People
hub, swipe to together, and tap Family Room. To invite someone to the room for the first time,
tap invite someone.
People, and swipe to together.
> Group.
and a contact. To add another contact, tap again.
.
, and tap the contact to be unlinked and unlink.
> and a contact.
. Tap the contact to remove and remove from group.
It's easy to share a contact with your friends by using tap+send. Just tap their phones, and you're
done.
1. To make sure tap+send is switched on, on the start screen, swipe left, tap
+send, and switch NFC sharing to On
2. On the start screen, tap
3. Tap a contact and
4. Touch your friend's phone with your phone. The other phone must support tap+send. For more
info, see the user guide of the other phone.
> rename, and write the new name.
> delete.
People, and swipe to all.
> share contact > > Tap+Send.
.
Settings > tap
Social networks
Want to keep in touch with your friends? You can set up social networking services on your phone.
Social networking services on your phone keep you connected.
Set up an account
Set up your social networking service accounts.
1. On the start screen, swipe left, and tap
2. Tap add an account and the name of the service, and follow the instructions shown.
Tip: When you sign in to an account, contacts in the account are automatically imported.
The social networking services are third-party services and not provided by Nokia. Check the privacy
settings of the social networking service you are using as you may share info with a large group of
people. The terms of use of the social networking service apply to sharing info on that service.
Familiarise yourself with the terms of use and the privacy practices of that service.
See your friends' status updates
After you set up your social networking services on your phone, you can follow your friends' status
updates in the People hub.
People, and swipe to what's new.
Tap
Post your status
If you feel like reaching out to your friends, let them know what's on your mind. Post a status update
to the social networking services that you use.
People, and swipe to all.
1. Tap
2. Tap your own contact card and post an update.
3. Write your message.
4. In the Post to box, tap the check box next to each account to post to, and tap
.
5. Tap
Important: Before sharing your location, always consider carefully with whom you are sharing.
Check the privacy settings of the social networking service you are using, as you might share
your location with a large group of people.
Write on your friend's wall
You can contact your friends by writing on their Facebook wall.
1. Tap
People, and swipe to all.
2. Tap a Facebook friend's profile and write on wall.
3. Write your message, and tap
Comment on a friend's status update
In Facebook, you can contact your friends by commenting on their status updates.
1. Tap
People, and swipe to what's new.
2. On the post, tap
3. Write your comment, and tap
.
.
.
.
Change your profile photo
When you set up your Facebook or Microsoft account on your phone, your profile photo from one of
these social networking services becomes your contact card photo on your phone. If you change your
photo on your phone, you can update your Facebook and Microsoft account profiles at the same
time.
People, and swipe to all.
1. Tap
2. At the top of your contacts list, tap your own contact card and your photo.
3. Tap your photo again, and in the Photos hub, tap a new photo.
4. Drag the photo around to adjust the cropping, and tap
5. To set where to update your photo, tap Post to, tap or clear the check boxes, and tap
After you take a photo, upload it to the web so all your friends can see what you're up to. You can
also set up your phone to upload photos automatically to social networking services.
1. Tap Photos.
2. Browse your photo albums for the photo you want to share.
3. Tap and hold the photo, and tap share....
4. Tap the social networking service where you want to upload the photo.
5. Add a caption if you want, and tap
.
Messages
Stay in touch with your friends, and send them text or multimedia messages, or start chatting.
You can open messages directly from the start screen. Tap Messaging.
You can send and receive different kinds of messages:
• Text messages
• Multimedia messages that contain attachments, such as photos
• Chat messages
Messages and chats between you and a particular contact are arranged into conversations.
When you want to get in touch with a contact, your phone can help you pick the best method. If your
contact is signed in to a chat service, you can start chatting. Otherwise, you can send a text message
instead.
If you make contact groups containing, for example, family or colleagues, you can send a message
to a group.
In the messaging settings, you can set your phone to back up your messages to SkyDrive. If you
change to a new Windows Phone device, you can get your messages to your new phone during the
setup.
You can send text messages that are longer than the character limit for a single message. Longer
messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, and limit the
number of characters that can be sent in a single message.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Send a message
With text and multimedia messages, you can quickly contact your friends and family.
If you start writing a message, and switch to another app before sending it, you can continue your
message when you return to Messaging. Tap
1. Tap
Messaging.
.
2. Tap
3. To add a recipient from your contacts list, tap
phone number.
Tip: To add several recipients, tap > , the recipients you want, and .
4. Tap the message box, and write your message.
Tip: To add a smiley, tap .
5. To add an attachment, tap
Tip: You can also take a new photo while writing your message. Tap picture > , take a photo,
and tap accept.
If the item you insert in a multimedia message is too large for the network, the device may
automatically reduce the size.
6. To send the message, tap
Only compatible devices can receive and show multimedia messages. Messages may look different
in different devices.
and the file.
.
> drafts. The draft message is deleted when sent.
, or start writing a name. You can also type in a
Read a message
You can see on the start screen when you've received a message.
You can view the messages between you and a contact in one conversation thread. The thread can
contain text messages, multimedia messages, and chats.
Do you like chatting online with your friends? If you are out and about, you can send instant messages
from your phone, no matter where you are.
You need a Microsoft account to chat. When you connect your Facebook account to your Microsoft
account, you can use Facebook chat in Messaging. For more info, see the How-to section at
www.windowsphone.com.
Before starting to chat, set up a chat service. Tap
instructions shown on the phone.
Sign in to a chat service, if not signed in already.
Messaging.
1. Tap
.
2. Tap
3. To add a recipient from your contacts list, tap
4. Tap the message box, write your message, and tap
Messaging, swipe to online, and follow the
. Tap your friend's chat account to start chatting.
.
Mail
You can use your phone to read and reply to mail when you are on the go.
On the start screen, tap .
To send and receive mail, you must be connected to the internet.
Add a mailbox
Do you use different mail addresses for business and leisure? You can add several mailboxes to your
phone.
To set up mail in your phone, you must be connected to the internet.
If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you
add a Microsoft account to your phone, a mail account is added automatically.
2. Tap an account, and write your username and password.
Tip: To add your work mail, contacts, and calendar to your phone, use advanced setup. Writeyour username and password, tap Exchange ActiveSync, and type in the required details.
3. Tap sign in.
Tip: Depending on your mail account, you can also sync other items than just mails to your
phone, such as contacts and your calendar.
If your phone doesn't find your mail settings, you can use advanced setup. For this, you need to know
your mail account type and the addresses of your incoming and outgoing mail servers. You can get
this info from your mail service provider.
To find out more about setting up different mail accounts, see the How-to section at
www.windowsphone.com.
Add a mailbox later
In your mailbox, tap
Exchange ActiveSync
Would you like to have your work mail, contacts, and calendar at hand, whether you are sitting by your
computer or on the go with your phone? You can sync the important content between your phone
and a Microsoft Exchange server.
Exchange ActiveSync can be set up only if your company has a Microsoft Exchange server. In addition,
your company IT administrator must have activated Microsoft Exchange ActiveSync for your account.
Before starting the setup, make sure you have the following:
• A corporate mail address
• Your Exchange server name (contact your company IT department)
• Your network domain name (contact your company IT department)
• Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the
setup. If you don't know the correct info, contact your company IT department.
During the setup, you can define how often you want your phone to sync the content with the
server. Only content defined when setting up the account is synced. To sync additional content,
change the Exchange ActiveSync account settings.
With Exchange ActiveSync, it may be mandatory to use the lock code.
> add email account and an account, and sign in.
Open mail from the start screen
With live mail tiles you can open mail directly from the start screen.
From the tiles, you can see the number of unread mails and if you've received new mail.
You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and
another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from
all your inboxes in one tile.
To read your mail, tap the tile.
Send mail
Don't let your mails pile up. Use your phone to read and write mails on the go.
1. On the start screen, tap
and an account, if you have linked inboxes.
2. Tap
3. To add a recipient from your contacts list, tap
address.
Tip: To remove a recipient, tap the name and Remove.
4. Write the subject and your mail.
Tip: Your phone can help you write your mail faster. While writing, your phone suggests possible
next words to complete your sentence. To add a word, tap a suggestion. To browse the list,
swipe over the suggestions. This feature is not available in all languages.
5. To attach a file, tap
Tip: You can also take a new photo while writing your mail. Tap , take a photo, and tap
accept.
to send the mail.
6. Tap
Read mail
Waiting for important news? Use your phone to read your mails instead of checking them only when
you're at your desk.
All the mails you selected are deleted. Depending on your mail account, the mails may be deleted
from your mail server, too.
Delete one mail
Open the mail and tap .
View mails separately
Mails are grouped by title in conversations. A conversation also includes your replies. If you'd like to
view all your mails separately, you can switch the conversations feature off.
1. On the start screen, tap
2. Tap
3. Switch Conversations off.
Use your voice to write a mail
Instead of using the keyboard, you can dictate your mail.
This feature is not available in all languages. For info on the supported languages, go to
support.microsoft.com.
1. On the start screen, tap
2. Tap
3. To add a recipient from your contacts list, tap
4. Tap Subject: >
5. Tap the message box and
6. Tap
Link several mailboxes as a unified inbox
If you have more than one mail account, you can choose which inboxes you want to link together into
one inbox. The unified inbox lets you see all your mail at a glance.
Why carry a separate camera if your phone has all you need for capturing memories? With your phone
camera, you can easily take photos or record videos.
Take a photo
Shoot sharp and vibrant photos – capture the best moments in your photo album.
1. To open the camera, press the camera key.
2. To zoom in or out, place two fingers on the screen, and slide your fingers together or apart.
3. To focus, press and hold the camera key halfway down. The focus is locked when the white rectangle
4. To take the photo, press the camera key down fully.
To view the photo you just took, swipe right. Photos are saved in your Camera Roll in the Photos hub.
Take a photo without using the camera key
If needed, switch touch capture on in the camera settings. On the start screen, swipe left, and tap
Settings. Swipe to applications, and tap photos+camera > Tap screen to take pictures and videos.
To focus on a specific object or area, tap the object or area on the screen. Hold the phone still until
the white square stops blinking.
Use different scene modes
Learn how to shoot photos in various situations using the different scene modes in your phone
camera.
It can be tricky to get small objects, such as flowers, in focus. You need to move the camera closer
to the object. To take sharp and precise photos of even the tiniest details, use close-up mode.
1. To open the camera, press the camera key.
2. To switch close-up mode on, tap
Take a photo of a moving object
Are you at a sports event and want to capture the action with your phone? Use sports mode to take
photos faster.
1. To open the camera, press the camera key.
2. Tap
Take a photo in the dark
Want to take better photos even in dim light? Use night mode.
1. To open the camera, press the camera key.
2. To switch night mode on, tap
Take a self-portrait
To take a self-portrait easily, use the front camera of your phone.
> photo settings..., and in Scenes, tap Sports.
> photo settings..., and in Scenes, tap Close-up.
> photo settings..., and in Scenes, tap Night.
1. To open the camera, press the camera key.
.
2. Tap
3. To take the photo, press the camera key.
Tip: You can also record videos with the front camera. To switch to video recording, tap . To
If you want to remember exactly where you were when you took a particular photo or video, you can
set your phone to automatically record the location.
1. On the start screen, swipe left, and tap
2. Swipe to applications, and tap photos+camera > Include location info in pictures I take.
Location info can be attached to a photo or video, if your location can be determined using satellite
or network methods. If you share a photo or video that contains location info, the location info may
be shown to those who view the photo or video. You can switch geotagging off in the phone settings.
Settings.
Share your photos and videos
Share your best shots directly from the camera.
1. To open the camera, press the camera key.
2. Take a photo or record a video.
3. Swipe right, and tap
4. Select how you want to share, and follow the instructions.
Tip: To quickly share a photo or video with someone close by, tap Tap+Send, and touch the
other phone with your phone. The other phone needs to support NFC.
Tip: You can also share from the Photos hub. Just select the photo or video, and tap >
share....
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Not all sharing services support all file formats or videos recorded in high quality.
> share....
Manage and edit your shots
Shot lots of great photos and videos? Here's how you view, organise, share, and edit them.
View your favourites
In the Photos hub, swipe to favourites.
Upload photos and videos to the web
Want to upload your photos and videos to a social networking service for your friends and family to
see? You can do that directly from the Photos hub.
1. Tap Photos, and browse to a photo or video.
2. Tap
3. Tap
Change the background in the Photos hub
Have a superb shot that makes you feel good every time you look at it? Set it as the background of
the Photos hub.
1. Tap Photos.
2. Tap
3. Select the photo, and tap
> share... and the service.
or .
Tip: To select several photos at once, in the Photos hub, tap the album and , select the photos,
and tap
Tip: To access your photos from all your devices, you can set up uploading to SkyDrive. SkyDrive
is then available in the menu when you view your photos.
To set up the feature, on the start screen, swipe left, and tap
applications, tap photos+camera > SkyDrive, and select an option.
Tip: You can also set your phone to periodically change the photo automatically. Tap >
shuffle background.
To easily find photos of an occasion, a person, or a trip, organise your photos into albums according
to subject, for example.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to the
folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.
The folder appears as an album in the albums view on your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use the
Windows Phone app. With Windows 7, you can download it from www.windowsphone.com.
Delete an album
When you delete an album from the phone, the photos in that album are also deleted. If you've copied
the album to your computer, the album and the photos in it remain on your computer.
Tap Photos > albums. Tap and hold an album, and tap delete.
You cannot delete online albums from your phone.
Copy your photos to your computer
Have you taken photos with your phone that you'd like to copy to your computer? Use your
computer's file manager to copy or move your photos.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your
phone.
3. Open the folder for photos, and select and copy the photos to your computer.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use theWindows Phone app. With Windows 7, you can download it from www.windowsphone.com.
Edit a photo
You can do quick edits, such as rotate and crop, to the photos you have taken. Or use auto-fix to let
your phone fix your photo with just one simple tap.
Find out where you are using Maps, and save your location to the photos you take – let apps use your
location info to offer you a wider variety of services.
1. Swipe left, and tap
2. Tap location, and switch Location services to On
HERE Maps
HERE Maps shows you what is nearby, and directs you where you want to go.
You can:
• Find cities, streets, and services
• Find your way with turn-by-turn directions
• See where you are in a shopping centre or other complex building, and find your favourite shops
and facilities
• Save your favourite places to your phone as favourites, and pin places to the start screen for
quick access
• Sync your favourites with here.com
• Write a review for a place, or take a photo and upload it for everyone to see, either on their phone
or at here.com
Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the
content or the service for essential communications, such as in emergencies.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
Some content is generated by third parties and not Nokia. The content may be inaccurate and is
subject to availability.
See where you are on a map
If you need to get your bearings, check where you are on a map. You can also explore different cities
and countries.
1. On the start screen, swipe left, and tap
shows where you are. If HERE Maps can't find your location, shows your last known location.
If accurate positioning is not possible, a green halo around the location icon shows the general area
you might be in. In densely populated areas, the accuracy of the estimate is better, and the green
halo is not as wide.
2. To see your current or last known location, tap
Map coverage varies by country and region.
Browse the map
Drag the map with your finger. The map is oriented north.
Zoom in or out
Place two fingers on the map, and slide your fingers apart to zoom in or together to zoom out.
Tip: To add zoom controls to the map view, tap > settings, and switch Zoom controls to
On
.
Find a location
HERE Maps helps you find specific locations and businesses.
1. On the start screen, swipe left, and tap HERE Maps > .
2. Write search words, such as a street address or place name, in the search box.
3. Select an item from the list of proposed matches as you write, or tap the enter key to search.
Tip: Want to see more info about a place? The place details view can contain general info, photos,
reviews, links to guides, and further suggestions of nearby places. When the location is shown
on the map, to see the place details view, tap the info bubble.
If no search results are found, make sure the spelling of your search words is correct.
Discover nearby places
Looking for a new restaurant, hotel, or shop? HERE Maps suggests nearby places for you.
1. On the start screen, swipe left, and tap
to find suggested places nearest to you, or browse to a point on the map.
2. Tap
3. Tap
.
You can see all types of suggested places on the map.
When the nearby places are shown on the map, swipe up from the bottom of the screen, and tap
show categories and a category.
The nearby places in the category are shown in a list. To see them on the map, tap the map.
Tip: To pin a category to the start screen, after selecting a category, tap . This way you can
quickly discover new places wherever you are.
Find your way inside a shopping centre
No more zig-zagging in a shopping centre, looking for a particular shop. HERE Maps can guide you
through maze-like shopping centres and other vast buildings.
On the start screen, swipe left, and tap
To use this feature, indoor map data must be available. Indoor map data may not be available in all
countries or regions, or for all buildings.
1. When the building is shown on the map, zoom in until you can see the parts of the building (for
example, the shops of a shopping centre).
2. Tap the building.
Tip: To see info on a particular location in a building, such as a shop, tap the location, and then
the info bubble.
3. To see a different floor of the building, swipe up or down on the floor number to the right of the
map.
Find certain types of places in a building
Tap the building, and swipe up from the bottom of the screen. Tap show categories, and select a
category.
Find a specific place in a building
Tap the building, and swipe up from the bottom of the screen. Swipe left to directory, and tap
Get directions to a place
Want to find your way easily? Get directions for walking, driving, or using public transport – use your
current location or any other place as the start point.
1. On the start screen, swipe left, and tap
2. Tap
3. If you don't want the start point to be your current location, tap from, and search for a start point.
4. Tap to, and search for a destination.
The route is shown on the map, along with an estimation of how long it takes to get there. To see
detailed directions, swipe up from the bottom of the screen.
Get walking directions
After creating your route, tap
your location, the next turn, and the route overview, swipe left or right.
> directions.
Tip: To get directions to a place, you can also tap the place on the map, or tap and hold a point
on the map, and tap the info bubble. Tap directions to here or directions from here.
, and at the top of the view, tap start navigation. To switch between
The compass has limited accuracy. Electromagnetic fields, metal objects, or other external
circumstances may also affect the accuracy of the compass. The compass should always be properly
calibrated.
After setting your destination (use your current location as the start point), tap > start
navigation. If you don't have HERE Drive installed on your phone, you are asked to download it.
Get directions for public transport
After creating your route, tap
Add a photo to a place
See something you like? Let others share your experience. Snap a photo and upload it for everyone
to see, either on their phone or at here.com.
1. On the start screen, swipe left, and tap
2. Tap
to see the places near you.
3. Tap the place icon on the map, and tap the info bubble.
4. In the place details view, swipe to photos, and tap
5. Tap a photo and
Rate and review a place
In the place details view, swipe to reviews, and tap
and write your review.
Save a place
To aid your travel planning, you can search for places, such as hotels, attractions, or petrol stations,
and save them to your phone.
1. On the start screen, swipe left, and tap
2. To search for an address or place, tap
3. When the place is shown on the map, to open the place details view, tap the info bubble.
4. In the place details view, tap
Tip: You can also pin a place to the start screen for easy access. When the place is shown on
the map, tap the info bubble and
View a saved place
In the main view, tap
.
.
HERE Maps.
add a photo.
add a review. Tap the stars to rate the place,
HERE Maps.
.
.
.
.
Sync your saved places
Have your favourite places always backed up and at hand – sync your favourites with your Nokia
account.
On the start screen, swipe left, and tap
You can plan a trip on your computer at here.com, sync the saved places with HERE Maps on your
phone, and access the plan on the go. Syncing is also a handy way of transferring your saved places
from your previous Nokia phone to your new phone. Sync your old phone with your Nokia account,
and then your new phone.
If you're signed in to your Nokia account, your favourites are synced to your account automatically
every time you open HERE Maps. To sync your saved places manually, tap
> settings, and switch Synchronise favourites automatically to .
Tap
Download maps to your phone
Save new maps to your phone before a journey, so you can browse the maps without an internet
connection when travelling.
On the start screen, swipe left, and tap
To download and update maps, switch Wi-Fi networking on.
1. Tap download new maps.
, and select the country or region.
2. Tap
Update an existing map
Tap update current maps.
Delete a map
Tap download new maps. Tap and hold the map, and tap delete.
Change the look of the map
View the map in different modes, to highlight certain details and to help you find your way more easily.
1. On the start screen, swipe left, and tap
, and select a map view, for example, satellite or traffic.
2. Tap
The available options and features may vary by region. The unavailable options are dimmed.
To see traffic info on the map, you need to have the map of the country or region downloaded to
your phone.
HERE Maps > > download maps.
HERE Maps.
Check nearby events and places with Local Scout
Want to see what's going on in a given neighbourhood, and explore the world around you? With Local
Scout, you can check for nearby restaurants and bars, events and attractions, and shops.
This service is not available in all countries or regions.
1. Tap
Local Scout.
2. Swipe to a category. For example, to see restaurants and bars, swipe to eat+drink.
To sort or filter the results, select the link below the category title.
Share the address of a place or event
Tap the item on the list, and tap
Save an event or item to your favourites
Tap the item or event, and tap
.
.
Positioning methods
Your phone shows your location on the map using GPS, GLONASS, A-GPS, Wi-Fi, or network (Cell ID)
based positioning.
The availability, accuracy and completeness of the location info depend on, for example, your
location, surroundings, and third party sources, and may be limited. Location info may not be
available, for example, inside buildings or underground. For privacy info related to positioning
methods, see the Nokia Privacy Policy.
The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and Glonass
retrieve location info using the cellular network, and assists in calculating your current location.
A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data
over the cellular network. If you want to avoid data costs, for example when travelling, you can switch
the mobile data connection off in your phone settings.
Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially
when you are indoors or between tall buildings. If you're in a place where the use of Wi-Fi is restricted,
you can switch Wi-Fi off in your phone settings.
The trip meter may not be accurate, depending on the availability and quality of your satellite
connection.
Learn how to create wireless connections and browse the web while keeping your data costs down.
Define internet connections
Does your network service provider charge you a fixed fee for data transfer or on a pay as you use
basis? Change the Wi-Fi and mobile data settings to reduce your data costs while roaming and at
home.
Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption
reduces the risk of others accessing your data.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection.
If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
1. On the start screen, swipe left, and tap
2. Make sure WiFi networking is switched to On
3. Select the connection you want to use.
Use a mobile data connection
On the start screen, swipe left, and tap
to on.
Use a mobile data connection when roaming
Connecting to the internet when roaming, especially when abroad, can raise data costs substantially.
Data roaming means using your phone to receive data over networks that your network service
provider doesn't own or operate.
On the start screen, swipe left, tap
options to roam.
Settings > WiFi.
.
Settings > mobile network, and switch Data connection
Settings > mobile network, and switch Data roaming
Want to use the internet on your laptop but don't have access? You can use your phone's mobile data
connection with your laptop or other devices. A Wi-Fi connection is then created.
1. On the start screen, swipe left, and tap
2. Switch Sharing to On.
3. To change the name of your connection, tap setup > Broadcast name, and write a name.
Tip: You can also type in a password for the connection.
4. Select the connection on the other device.
The other device uses data from your data plan, which may result in data traffic costs. For info on
availability and costs, contact your network service provider.
Settings > internet sharing.
Web browser
Catch up on the news, and visit your favourite websites. You can use Internet Explorer 10 in your
phone to view web pages on the internet. Your browser can also help warn you against security
threats.
Tap Internet Explorer.
To browse the web, you must be connected to the internet.
Browse the web
Who needs a computer, when you can browse the internet on your phone?
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save
on data costs, use a Wi-Fi network to connect to the internet.
Internet Explorer.
1. Tap
2. Tap the address bar.
3. Write a web address.
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on the
Tip: To quickly access your favourites, add the favourites icon to the address bar. Tap >
settings > Use address bar button for > favourites.
Share a web page
When you've found an interesting web page, you can send it to your friends. If your friends are next
to you, just tap their phones. Otherwise, you can send the page in a text message or post it to your
social networks.
1. To make sure tap+send is switched on, tap
.
Internet Explorer, and go to a website.
2. Tap
3. Tap
4. Touch your friend's phone with your phone. The other phone must support tap+send. For more
info, see the user guide of the other phone.
Send a web page in a text message or post to your social networks
While browsing, tap
Clear the browser history
When you've finished browsing, you can delete your private data, such as your browsing history and
temporary internet files.
1. Tap
2. Tap
A cache is a memory location that is used to store data temporarily. If you have, or have tried to,
access confidential info or a secure service, requiring passwords, clear the cache after each use.
Delete an individual item in your browsing history
Tap
> share page > Tap+Send.
> share page and how you want to share.
Internet Explorer.
> settings > delete history.
> recent > , the item you want to delete, and .
Settings > tap+send, and switch NFC sharing to On
Search the web
Explore the web and the outside world with Bing search. You can use the keyboard or your voice to
write your search words.
1. Press
2. Write your search word in the search box, and tap
proposed matches.
3. To see related search results, swipe left to see the different search result categories.
Use voice search
Press
This feature is not available in all languages. For more info on feature and service availability, see the
How-to section at www.windowsphone.com.
.
Tip: You can also select any text in any app as a search word, and press .
, tap in the search box, and say your search word.
Nokia wireless speakers, such as JBL PlayUP, are sold separately. The availability of accessories varies
by region.
Touch the NFC area of the speaker with the NFC area of your phone. The speaker connects to your
phone automatically.
Nokia Music
With Nokia Music on Windows phone, you can download songs on your phone and compatible
computer.
On the start screen, swipe left, and tap Nokia Music.
For more info, go to music.nokia.com.
This service is not available in all countries or regions.
Nokia may use personal data for certain uses relating to this service, as detailed in the Nokia privacy
policy or other applicable terms.
If you have any credit, or a Nokia Music Unlimited membership associated with your Nokia account,
do not close it. If you do, all these will be lost.
Mix Radio
The easiest way to check out new artists and songs in different genres is to stream music from Nokia
Mix Radio. You can stream hand-picked mixes from different artists and genres and save them on
your phone to listen to offline.
1. On the start screen, swipe left, and tap
2. Select what kind of music you want to listen to.
Tip: Tap and hold the mix to make it available offline. You can only have a limited number of
There may be some limitation on how many songs you can skip.
Personalise your Mix Radio
You can create a music profile to listen to genre mixes that have been tailored to your taste. Your
profile is compiled automatically from the music you have on your computer.
1. On the start screen, swipe left, and tap
2. Swipe to Personalise, and tap How does it work?.
3. On your computer, go to the web address shown on your phone, and to create your profile, follow
the instructions shown on the website.
4. On your phone, swipe to Personalise, and tap get my music profile and the genre you want to listen
to.
Tip: Swipe up past the images to see all of your genres.
This service may not be available in all countries or regions.
Get recommendations with Mix Radio
With Nokia Mix Radio, you can create personalised mixes to get music recommendations in line with
your favourite artists.
1. On the start screen, swipe left, and tap
2. Tap create a mix.
.
3. Tap
4. Write an artist name – you can add up to 3 names.
to create a mix based on the selected artists.
5. Tap
Download music from Nokia Music
Keep up with the beat and download your favourite music from Nokia Music.
1. On the start screen, swipe left, and tap
2. Browse to the song or album you want to download.
3. Tap the song or album. Some songs can only be downloaded as part of an album.
4. If asked, sign in to your Nokia account.
Songs are saved to your phone and automatically added to your music collection.
Tip: Where available, use a Wi-Fi connection to download music from Nokia Music. For further
instructions on how to connect to the internet, see your phone user guide.
Downloading and streaming music and other content may involve transfer of large amounts of data
through your service provider’s network. For info about data transmission charges, contact your
network service provider.
All intellectual property and other rights in and to the songs belong and are expressly reserved to
third party licensors, such as the relevant record label or artist, author, composer, or publisher. You
will only be entitled to use music downloaded or streamed from Nokia Music in accordance with the
restrictions on use that apply to that particular piece of music as set out under "Rights" on the product
pages of Nokia Music. Music that you purchased from other sources must be used in accordance with
the terms of such purchase. You are responsible for your compliance with the applicable intellectual
property and other rights in the music you use.
Sync music and videos between your phone and computer
Do you have media on your PC that you want to listen to or watch on your phone? Use a USB cable
to sync music and videos between your phone and computer.
1. Connect your phone to a compatible computer with a USB cable.
2. In your computer's file manager, such as Windows Explorer or Finder, drag and drop your songs
and videos to your phone.
Tip: You can also use the Windows Phone app to sync your music coll ection between your phone
and computer. For more info, go to www.windowsphone.com.
Games
Want to have some fun? Keep yourself entertained by downloading and playing games on your phone.
Download games
Get new games on your phone on the go from Store.
1. Tap
Games.
2. Browse the selection in Store, and tap the game you want.
The availability of payment methods depends on your country of residence and your network service
provider.
Play a game
Gaming on your phone is a truly social experience. Xbox, Microsoft's gaming service, lets you play
games with your friends and use your gamer profile to keep track of game scores and achievements.
You can do this online, on your Xbox console, and on your phone in the Games hub.
Games.
Tap
Swipe to collection, a nd sel ect a game . If i t's an Xbox game , sig n in to yo ur Xb ox ac coun t. If you don' t
yet have an account, you can create one. Xbox is not available in all areas.
Tip: You can pin your favourite games to the start screen. In the collection view, tap and hold
the game, and tap pin to start.
Get more games
You can get new games from Store. Swipe to collection, and tap get more games.
Accept an invitation to play a game
Sign in to Xbox, swipe to notifications, and tap the invitation. If you don't have the game, but it is
available in your area in Store, you can either download a trial version or buy it right away.
Resume playing a game
When you return to a game, there may be a resume icon in the game itself. If not, tap the screen.
Keep yourself organised. Learn how to use the calendar and the Microsoft Office apps.
Microsoft Office Mobile
Microsoft Office Mobile is your office away from the office.
Go to the Office hub to create and edit Word documents and Excel workbooks, open and view
PowerPoint slide shows, and share documents with SharePoint.
You can also save your documents to Windows SkyDrive. SkyDrive is cloud storage that you can use
to access your documents from your phone, tablet, computer, or Xbox. When you stop working on a
document, and go back to it later, you’re in the same place where you left it – no matter which device
you're using.
Microsoft Office Mobile consists of the following:
• Microsoft Word Mobile
• Microsoft Excel Mobile
• Microsoft PowerPoint Mobile
• Microsoft SharePoint Workspace Mobile
•Windows SkyDrive
Read Microsoft Office documents
In the Office hub, you can view Microsoft Office documents, such as Word documents, Excel
workbooks, or PowerPoint presentations.
Office.
1. Tap
2. Swipe to places, and tap the location of the file you want to view.
You can create new documents with Microsoft Word Mobile.
1. Tap
Office.
2. Swipe to recent.
.
3. Tap
4. Tap a blank Word file or a template.
5. Write your text.
6. To save your document, tap
Edit a Word document
Polish your documents on the road with Microsoft Word Mobile. You can edit the documents and
share your work on a SharePoint site.
Office, and swipe to places.
1. Tap
2. Tap the location of the file.
3. Tap the Word file you want to edit.
4. To edit the text, tap
5. To save your document, tap
Tip: To access an important document quickly, you can pin it to the start screen. Tap and holdthe document, and tap pin to start.
Add a comment
> .
Tap
Search for text in a document
Tap the Word file and
Send a document in a mail
Tap the Word file and
Create an Excel workbook
With Microsoft Excel Mobile, you can create new Excel workbooks.
Office, and swipe to recent.
Tap
1. Tap
.
2. Tap a blank Excel file or a template.
3. Tap a cell and the text box at the top of the page.
4. Enter values or text.
5. To save your workbook, tap
.
.
> save.
> save.
> share....
> > save.
Edit an Excel workbook
No need to travel to the office to check the latest figures. With Microsoft Excel Mobile, you can edit
your workbooks, and share your results on a SharePoint site.
Work on shared Microsoft Office documents, and collaborate on projects, schedules, and ideas. With
Microsoft SharePoint Workspace Mobile, you can browse, send, edit, and synchronise your documents
online.
Office, and swipe to places.
1. Tap
2. Tap
, write the web address for a SharePoint site, and tap
3. Select a document.
A copy is downloaded to your phone.
4. View or edit the document, and save your changes.
Tip: To keep an offline copy of a document on your phone, tap and hold the document, and tap
always stay offline.
Return to SharePoint Workspace Mobile
.
Press
Write a note
Notes on paper are easy to lose. Instead of jotting them down on paper, you can write your notes
with Microsoft OneNote Mobile. This way, you always have your notes with you. You can also sync
your notes to SkyDrive and view and edit them with OneNote on your phone, on your computer, or
online in a web browser.
OneNote.
1. Tap
2. Tap
.
3. Write your note.
4. To format the text, tap
5. To add a picture, tap
6. To record a sound clip, tap
7. To save the changes, press
If you have a Microsoft account set up on your phone, your changes will be saved and synced to your
default Personal (Web) notebook on SkyDrive. Otherwise, your changes will be saved on your phone.
Send a note in a mail
Tap a note and
Tip: To access an important note quickly, you can pin it to the start screen. Tap and hold the
note, and tap pin to start.
> share....
.
> format.
.
.
Continue with a document on another device
You can save your Office document on SkyDrive and continue your work on another device.
1. When working on an Office document, tap
2. Tap Save to > SkyDrive.
3. Tap save.
You can now open the document from SkyDrive on another device and continue where you left off.
Learn how to keep your appointments, tasks, and schedules up-to-date.
Add a task to your to-do list
Do you have important tasks to handle at work, library books to return, or maybe an event you want
to attend? You can add tasks (to-dos) to your calendar. If you have a particular deadline, set a
reminder.
.
Calendar.
, and set the reminder date and time.
Calendar.
Calendar.
1. On the start screen, swipe left, and tap
2. Swipe to to-do.
, and fill in the fields.
3. Tap
4. To add a reminder, switch Reminder to on
.
5. Tap
Mark a task as complete
Tap and hold the task, and tap complete.
Edit or delete a task
Tap and hold the task, and tap edit or delete.
Add an appointment
Need to remember an appointment? Add it to your calendar.
1. On the start screen, swipe left, and tap
2. Swipe to day or agenda, and tap
3. Fill in the fields.
4. To add a reminder, tap more details > Reminder, and set the reminder time.
.
5. Tap
Edit or delete an appointment
Tap and hold the appointment, and tap edit or delete.
View your schedule
You can browse your calendar events in different views.
1. On the start screen, swipe left, and tap
2. To switch between the calendar views, swipe left or right.
View a whole month
In the day or agenda view, tap
Tip: Swipe up or down to go to the next or previous month. To jump to a specific month, select
the month at the top of the screen.
View a specific day
In the day or agenda view, tap and the day.
.
Use multiple calendars
When you set up mail accounts on your phone, you can see the calendars from all your accounts in
one place.
1. On the start screen, swipe left, and tap Calendar.
2. To show or hide a calendar, tap
Tip: When a calendar is hidden, the calendar events and reminders are not displayed in different
calendar views.
Change the colour for each calendar
> settings, and tap the current colour and the new colour.
Tap
> settings, and switch the calendar on or off.
Make a calculation
Need to make a calculation on the go? You can use your phone as a calculator.
1. On the start screen, swipe left, and tap
Tip: To use the basic calculator, hold your phone upright. To use the scientific calculator, turn
your phone on its side.
2. Enter the first number of the calculation.
3. Tap a function, such as add or subtract.
4. Enter the second number of the calculation.
5. Tap =.
This feature is designed for personal use. Accuracy may be limited.
Calculator.
Use your work phone
A company account on your phone helps you do your job.
If you have a work phone, your company can create a company account that keeps the information
in your phone more secure, gives you access to documents or info from inside the company's
network, and even provides apps or Hubs that help you do your job.
If your company has apps available, you are given the option to download them, as soon as you've
finished adding the company account to your phone. If an app isn't available until after you've already
set up your account, your company can let you know how to get it.
A company Hub lets you get to all sorts of compan y information in one place – such as news, expenses,
apps, or access to a company store. Installing a Hub works the same way as installing a company app
– if one's available, you have the option to add it once you've added your company account. If your
company develops a Hub later, you are offered another way to get it set up when ready.
Most company accounts include a policy. A company policy allows your company to add safeguards
to your phone, often to protect confidential or sensitive information.
To set up your company account, tap
Settings > company apps.
Tips for business users
Use your phone efficiently at work.
For more info on Nokia’s offering for businesses, go to Nokia Expert Centre at https://expertcentre.nokia.com/.
You can use different mail addresses for business and leisure. You can add several mailboxes to your
phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365,
or any other mail account. Your mail and calendar remain in sync, and you can join meetings directly
from calendar invitations. You can make use of the integrated mail and calendar so that, for example,
when you have a meeting coming up, you can view the attendee list and, with a tap, access any mail
or text message discussions you have had with an attendee.
For more info on creating mailboxes, see the Add a mailbox section in this user guide.
For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English
only).
Keep your data secure on your phone
Your phone has a variety of security options to make sure no one else has access to the sensitive
data you have stored on your phone. For example, you can set your phone to lock automatically, or
you can even locate your phone if it gets lost (not available in all regions).
For more info, see the Security section in this user guide, or go to www.nokia.com/gb-en/products/
Your phone has the mobile versions of Microsoft Office apps.
You can:
• Review your notes and documents, make last-minute changes, or create new documents
• View and edit PowerPoint presentations
• Create, view, and edit Microsoft Excel workbooks
• Save your Office files to SkyDrive, and pick up where you left off when you're back at your
computer
• Access the Office 365 service
With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office documents that
are on SharePoint 2010 or SharePoint Online sites.
For more info, see the Office section in this user guide.
For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English
only).
Connect to the web
You can browse the internet using the optimal connection, be it a Wi-Fi connection or the fastest
mobile data connection available. You can even share your phone’s mobile data connection with your
laptop, when needed.
For more info, see the Internet and Phone management & connectivity sections in this user guide.
Microsoft Lync is a next-generation communications service that connects people in new ways,
anytime, from virtually anywhere.
With Lync, you can:
• Keep track of your contacts’ availability
• Send instant messages
• Make phone calls
• Start or join audio, video, or web conferences
Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync 2010 mobile
version to your phone from Store.
For more info, see the user documentation on the Microsoft Lync support pages at
lync.microsoft.com/en-us/resources/pages/resources.aspx?title=downloads.
Take care of your phone and its contents. Learn how to connect to accessories and networks, transfer
files, create backups, lock your phone, and keep the software up to date.
Keep your phone up to date
Stay in step with the beat – update your phone software and apps to get new and enhanced features
for your phone. Updating the software may also improve your phone performance.
Warning: If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Before starting the update, connect a charger or make sure the device battery has enough power.
After the update, go to www.nokia.com/support to get your new user guide.
No computer needed – update your phone software wirelessly for new features and improved
performance.
Before starting the update, make sure your phone has enough battery power.
Using services or downloading content may cause the transfer of large amounts of data, which may
result in data costs.
By default, your phone automatically downloads available updates whenever the data connection
settings, for example roaming, allow it. When your phone notifies you that an update is available, just
follow the instructions shown on your phone.
Tip: Check Store for app updates.
Switch off automatic update downloading
If you want to keep tight control of your data costs while roaming, you can switch off automatic
update downloading. On the start screen, swipe left, and clear
Automatically download updates if my data settings allow it.
Settings > phone update >
Wi-Fi
Find out more about using the Wi-Fi connection.
Wi-Fi connections
Your phone periodically checks for and not ifies you of available connections. The notification appears
briefly at the top of the screen. To manage your Wi-Fi connections, select the notification.
On the start screen, swipe left, and tap
Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially
when you are indoors or between tall buildings. You can also switch Wi-Fi off in your phone settings.
Connect to a Wi-Fi
Connecting to a Wi-Fi network is a handy way of accessing the internet. When out and about, you can
connect to Wi-Fi networks in public places, such as a library or internet café.
On the start screen, swipe left, and tap Settings.
1. Tap WiFi.
2. Make sure WiFi networking is switched to On
3. Select the connection you want to use.
Close the connection
Tap WiFi, and switch WiFi networking to Off
.
.
NFC
Explore the world around you. Tap accessories to connect to them, and tap tags to call someone or
open a website. Near Field Communication (NFC) makes connecting easy and fun.
With NFC, you can:
• Connect to compatible Bluetooth accessories that support NFC, such as a headset or a wireless
loudspeaker
• Send things, such as contacts or your own photos, to your friend's phone, PC, or tablet running
on Windows 8 with tap+send
• Tap tags to get more content for your phone or to access online services
• Pay with your phone, if supported by your network service provider
The NFC area is on the back of your phone, near the camera. Tap other phones, accessories, tags, or
readers with the NFC area.
Before using NFC, make sure the screen and keys are unlocked. You may be able to pay or use your
phone as a ticket even when your phone is locked, depending on your service provider.
Connect to a Bluetooth accessory with NFC
Hands busy? Use a headset. Or why not listen to music using wireless speakers? You only need to
tap the compatible accessory with your phone.
Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on
the screen.
Accessories, such as Nokia Purity Pro, are available separately. The availability of accessories varies
by region.
Disconnect the accessory
Tap the NFC area of the accessory again.
For more info, see the accessory's user guide.
Read NFC tags
NFC tags can contain info, such as a web address, a phone number, or a business card. If you see a
tag, why not tap it with your phone, and see what happens?
Forgot your wallet or purse at home? Not a problem – you can pay with your phone or use it as a
ticket, if supported by your network service provider.
This feature may not be available for all regions. For info on availability, contact your network service
provider. The services are tied to your SIM.
1. To activate the service, contact your network service provider.
2. On the start screen, swipe left, and tap
Make a payment
Tap the reader with the NFC area of your phone. Your service provider may ask you to confirm the
payment.
Using your service provider's compatible Near Field Communication (NFC) payment or ticketing
services with this phone requires a service subscription with your service provider and the installation
of your service provider’s app. Payment and ticketing apps and services are provided by third parties.
Nokia does not provide any warranty or take any responsibility for any such apps and services
including end user support, functionality or any monetary transactions or loss of monetary value.
Back up your phone and contact your service provider before providing your phone for repair or
maintenance to ensure the availability of the payment or ticketing services after repair or
maintenance. You may need to reinstall the third-party payment or ticketing app after the repair or
maintenance. For any questions about payment or ticketing apps and services, contact your service
provider.
Wallet.
Bluetooth
You can connect wirelessly to other compatible devices, such as phones, computers, headsets, and
car kits. You can also send your photos to compatible phones or to your computer.
On the start screen, swipe left, and tap Settings > Bluetooth.
Since devices with Bluetooth wireless technology communicate using radio waves, they do not need
to be in dir ect line -of -sig ht. How ever , th ey m ust b e wi thin 10 m etr es (3 3 fe et) of each oth er, alth oug h
the connection may be subject to interference from obstructions such as walls or from other
electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect
your phone only if the Bluetooth settings view is open.
Do not pair with or accept connection requests from an unknown device. This helps to protect your
phone from harmful content.
Connect to a wireless headset
With a wireless headset (available separately), you can speak on the phone hands-free – you can
continue what you're doing, such as working at your computer, during a call.
1. On the start screen, swipe left, and tap
2. Switch Status to On
3. Make sure the headset is on.
You may need to start the pairing process from the headset. For details, see your headset user guide.
4. To pair your phone and the headset, tap the headset in the list.
5. You may need to type in a passcode. For details, see your headset user guide.
Send your content using Bluetooth
Want to share your content or send photos you've taken to a friend? You can use Bluetooth to
wirelessly send your photos, or other content to compatible devices or to your computer.
You can use more than one Bluetooth connection at a time. For example, while using a Bluetooth
headset, you can still send things to another device.
1. Make sure Bluetooth is switched on.
2. Tap and hold the content you want to send, and tap share... > Bluetooth.
3. Tap the device to connect to. You can see the Bluetooth devices within range.
4. If the other device needs a passcode, type in the passcode. The passcode, which you can make up,
must be typed in on both devices. The passcode in some devices is fixed. For details, see the user
guide of the other device.
The passcode is only used when you connect to something for the first time.
.
Settings > Bluetooth.
Memory and storage
Learn how to manage your photos, apps and other stuff on your phone.
Back up and restore data on your phone
Accidents can happen – so set your phone to back up your settings and stuff to your Microsoft
account.
You need a Microsoft account to back up your phone.
Your downloaded apps may not be included in the backup, but you may be able to re-download them
from Store, as long as the app is available. Data transmission costs may apply. For more info, contact
your network service provider.
If you ever need to restore your settings to your phone, add your Microsoft account to your new
phone, and follow the instructions shown on your phone.
Check and increase available memory on your phone
Want to check how much memory you have available? You can also set where to save your files in the
future.
On the start screen, swipe left, and tap
To check the details of your phone memory, tap phone. To check the details of your memory card,
tap SD card.
If you're running out of space, first check for and remove things you no longer need:
• Text, multimedia, and mail messages
• Contact entries and details
•Apps
• Music, photos, or videos
Delete an app from your phone
You can remove installed apps that you no longer want to keep or use, to increase the amount of
available memory.
1. On the start screen, swipe left to the apps menu.
2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps.
If you remove an app, you may be able to reinstall without buying again, as long as the app is available
in Store.
If an installed app depends on a removed app, the installed app may stop working. For details, see
the user documentation of the installed app.
Settings > phone storage.
Copy content between your phone and computer
Copy photos, videos, and other content created by you between your phone and computer.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your
phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your
phone, double-click the name of the phone. There are separate folders for documents, music,
photos, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the phone.
, and type in a security code (at least 4 digits).
Settings > lock screen.
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Keep the security code secret and in a safe plac e separate from your phone. If you forget the security
code, and cannot recover it, or you enter the wrong code too many times, your phone will require
service. Additional charges may apply, and all the personal data in your phone may be deleted. For
more information, contact Nokia Care or your phone dealer.
Unlock your phone
Press the power key, drag the lock screen up, and type in your security code.
Use your phone when it's locked
You can use certain features of your phone when it is locked, without having to enter the security
code.
To wake up your phone, press the power key.
Open the camera
Press and hold the camera key.
Change how incoming calls are notified
Press the volume keys, and tap
Pause or resume music, or skip to another song
Use the music player controls displayed at the top of the screen.
Change your PIN code
If your SIM card came with a default PIN code, you can change it to something more secure.
1. On the start screen, swipe left, and tap
2. Swipe to applications, and tap phone.
3. Tap change SIM PIN.
The PIN code can be 4-8 digits.
Find your lost phone
Misplaced your phone, or afraid it's stolen? Use find my phone to locate your phone, and lock or
delete all data from it remotely.
You need to have your Microsoft account on your phone.
1. On your computer, go to www.windowsphone.com.
2. Sign in with the same Microsoft account as on your phone.
3. Select find my phone.
You can:
• Locate your phone on a map
• Make your phone ring, even if silent mode is switched on
• Lock your phone, and set it to show a message, so it can be returned to you
Ever wondered what the different codes on your phone are for?
PIN code
(4-8 digits)
PUKThis is required to unblock a PIN code.
Security code (lock code, password)
(min. 4 digits)
IMEIThis is used to identify valid phones in the
This protects your SIM card against
unauthorised use or is required to access some
features.
You can set your phone to ask for the PIN code
when you switch it on.
If not supplied with your card or you forget the
code, contact your network service provider.
If you type in the code incorrectly three times in
a row, you need to unblock the code with the PUK
code.
If not supplied with your SIM card, contact your
network service provider.
This helps you protect your phone against
unauthorised use.
You can set your phone to ask for the lock code
that you define.
Keep the code secret and in a safe place,
separate from your phone.
If you forget the code and your phone is locked,
your phone will require service. Additional
charges may apply, and all the personal data in
your phone may be deleted.
For more information, contact Nokia Care or
your phone dealer.
network. The number can also be used to block,
for example, stolen phones. You may also need
to give the number to Nokia Care services.
When you want to learn more about your phone, or if you're unsure how your phone should work,
there are several support channels for you to check.
To help you get the most out of your phone, there's a user guide in your phone with additional
instructions. On the start screen, swipe left, and tap
You can also go to www.nokia.com/support, where you can find:
•Troubleshooting info
•Discussions
•News on apps and downloads
•Software update info
•Further details about features and technologies, and the compatibility of devices and
accessories
Troubleshooting and discussions may not be available in all languages.
For support videos, go to www.youtube.com/NokiaSupportVideos.
If your phone isn't responding
Try the following:
•Press and hold the volume down key and power key at the same time for about 10 seconds. The
phone restarts. To switch your phone back on, press and hold the power key.
•Update your phone software.
•Reset your phone. This restores the factory settings, and erases all your personal content,
including apps you've purchased and downloaded. On the start screen, swipe left, and tap
Settings > about > reset your phone.
If your issue remains unsolved, contact your network service provider or Nokia for repair options.
Before sending your phone for repair, always back up your data, as all personal data in your phone
may be deleted.