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User Manual
NUPS22-6000U~10000U
Rack/Tower Online UPS
Uninterruptible Power Supply System
Version: 1.2
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Please comply with all warnings and
operating instructions in this manual
strictly. Save this manual properly and
read carefully the following instructions
before installing the unit. Do not operate
this unit before reading through all safety
information and operating instructions
carefully.
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Table of Contents
1. Safety and EMC instructions .................................................................... 4
1-1. Transportation and Storage ........................................................... 4
1-2. Preparation .................................................................................. 4
1-3. Installation ................................................................................... 4
1-4. Connection Warnings ............................................................ 5
1-5. Operation ..................................................................................... 5
1-6. Standards .................................................................................... 6
2. Installation ............................................................................................ 7
2-1. Unpacking and Inspection ............................................................. 7
2-2. Rear Panel View ........................................................................... 7
2-3. Rack/Tower Installation................................................................. 9
2-4. Single UPS Installation ................................................................ 10
2-5. Parallel UPS Installation .............................................................. 11
3. Operations ........................................................................................... 12
3-1. Operating Mode/Status Description .............................................. 12
3-2. Button Operation ........................................................................ 12
3-3. LED Indicators............................................................................ 13
3-4. Audible alarm ............................................................................. 13
3-5. Single UPS Operation .................................................................. 13
3-6. Parallel UPS Operation ................................................................ 16
3-7. LCD Operation ............................................................................ 17
4. Trouble Shooting .................................................................................. 27
4-1. Warning status ........................................................................... 27
4-2. Fault mode ................................................................................. 27
4-3. Trouble shooting table ................................................................ 27
5. Storage and Maintenance ..................................................................... 30
5-1. Storage ...................................................................................... 30
5-2. Maintenance .............................................................................. 30
6. Specifications ....................................................................................... 31
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1. Safety and EMC instructions
Please read carefully the following user manual and the safety instructions before installing the unit or using
the unit!
1-1. Transportation and Storage
Please transport the UPS system only in the original package to protect against shock and impact.
The UPS must be stored in the room where it is ventilated and dry.
1-2. Preparation
Condensation may occur if the UPS system is moved directly from cold to warm environment. The
UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS
system to acclimate the environment.
Do not install the UPS system near water or in moist environments.
Do not install the UPS system where it would be exposed to direct sunlight or nearby heater.
Do not block ventilation holes in the UPS housing.
1-3. Installation
Do not connect appliances or devices which would overload the UPS (e.g. big motor-type
equipment)).
Place cables in such a way that no one can step on or trip over them.
Do not block air vents in the housing of UPS. The UPS must be installed in a location with good
ventilation. Ensure enough space on each side for ventilation.
UPS has provided earthed terminal, in the final installed system configuration, equipotential earth
bonding to the external UPS battery cabinets.
The UPS can be installed only by qualified maintenance personnel.
An appropriate disconnect device as short-circuit backup protection should be provided in the
building wiring installation.
An integral single emergency switching device which prevents further supply to the load by the
UPS in any mode of operation should be provided in the building wiring installation.
Connect the earth before connecting to the building wiring terminal.
regulations.
Installation and Wiring must be performed in accordance with the local electrical laws and
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1-4. Connection Warnings
Before working on this circuit
- Isolate Uninterruptible Power System (UPS)
- Then check for Hazardous Voltage between all
terminals including the protective earth.
Risk of Voltage Backfeed
• There is no standard backfeed protection inside, please isolate the UPS before working according to this
circuit. The isolation device must be able to carry the UPS input current.
• This UPS should be connected with TN earthing system.
• The power supply for this unit must be single-phase rated in accordance with the equipment nameplate. It
also must be suitably grounded.
• Use of this equipment in life support applications where failure of this equipment can reasonably be
expected to cause the failure of the life support equipment or to significantly affect its safety or
effectiveness is not recommended. Do not use this equipment in the presence of a flammable anesthetic
mixture with air, oxygen or nitrous oxide.
• Connect your UPS power module’s grounding terminal to a grounding electrode conductor.
• The UPS is connected to a DC energy source (battery). The output terminals may be live when the UPS is
not connected to an AC supply.
1-5. Operation
Do not disconnect the earth conductor cable on the UPS or the building wiring terminals in any
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time since this would cancel the protective earth of the UPS system and of all connected loads.
* Safety
IEC/EN 62040-1
* EMI
Conducted Emission...............................:IEC/EN 62040-2
Category C3
Radiated Emission..................................:IEC/EN 62040-2
Category C3
*EMS
ESD.........................................................:IEC/EN 61000-4-2
Level 4
RS........................................................ ...:IEC/EN 61000-4-3
Level 3
EFT......................................................... :IEC/EN 61000-4-4
Level 4
SURGE................................................... :IEC/EN 61000-4-5
Level 4
CS........................................................... :IEC/EN 61000-4-6
Level 3
Power-frequency Magnetic field.............. :IEC/EN 61000-4-8
Level 4
Low Frequency Signals............................:IEC/EN 61000-2-2
Warning: This is a product for commercial and industrial application in the
second environment-installation restrictions or additional measures may be
needed to prevent disturbances.
If the external battery cabinet is connected, the UPS output Anderson connector may be
electrically live even if the UPS system is not connected to the building wiring outlet.
In order to fully disconnect the UPS system, first press the “OFF” button and then disconnect the
mains.
Ensure that no liquid or other foreign objects can enter into the UPS system.
The UPS can be operated by any individuals with no previous experience.
1-6. Standards
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2. Installation
Model
Type
Standard model 6KVA
Standard model 10KVA
6000U
10000U
. Please refer to the following model table.
2-1. Unpacking and Inspection
Unpack the package and check the package contents. The shipping package contains:
● One UPS
● One user manual
● One monitoring software CD
● One RS-232 cable (option)
● One USB cable
● One parallel cable and one share current cable (option)
● One battery cable (option)
● Two sets of tower stands including feet and extensions
● Mounting ears
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged during
transportation. Do not turn on the unit and notify the carrier and dealer immediately if there is any damage or
lacking of some parts. Please keep the original package in a safe place for future use.
2-2. Rear Panel View
Diagram 1: 6KVA/10KVA Rear Panel
Diagram 2: 6KVA/10KVA Input/Output Terminal
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Diagram 3: Battery Pack Rear Panel
1. RS-232 communication port
2. USB communication port
3. EPO (Emergency Power Off) connector
4. Share current port (for parallel function)
5. Parallel port (for parallel function)
6. Intelligent slot
7. EMBS (External Maintain Bypass Switch) port
8. Cooling fan
9. External battery connector
10. Input circuit breaker
11. Input/Output terminal
12. Input terminal
13. Ground
14. Output terminal
15. Battery pack output circuit breaker
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2-3. Rack/Tower Installation
Install UPS module in 3U
Assemble two feet and one short extension as
one tower stand shown in step 1. Align the
two stands approximately 35cm apart in step
2. Then, put UPS module in the stands as
shown in step 3.
Step 1 Step 2
Step 3
Install UPS module and one battery bank in
6U
Assemble two feet and two long extensions as
one tower stand shown in step 1. Align the
two stands approximately 35cm apart in step
2. Then, put UPS module and battery bank in
the stands as shown in step 3.
Step 1 Step 2
Step 3
2-3-1 Tower Installation
The UPS system is shipped with two sets of feet and 6 extensions (2 short extensions plus 4 long extensions)
that can be used to tower install the UPS module in 3U or UPS module with one battery bank in 6U.
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2-3-2 Rack Installation
Step 1: Attach mounting ears to the side mounting
holes of UPS using the screws provided and the
ears should face forward. Please refer to chart 1.
Chart 1
Step 2: Lift the UPS module and slide it into rack
enclosure. Attach the UPS module to the rack with
screws, nuts and washers (user-provided) through
its mounting ears and into the rack rails. Please
refer to chart 2.
Chart 2
Model
Wiring spec (AWG)
Input
Output
Battery
Ground
6KVA
10
10
10
10
10KVA 8 8 8 8
Please follow below steps to mount UPS into 19” rack or rack enclosure.
2-4. Single UPS Installation
Installation and wiring must be performed in accordance with the local electric laws/regulations and execute
the following instructions by professional personnel.
1) Make sure the mains wire and breakers in the building are enough for the rated capacity of UPS to avoid
the hazards of electric shock or fire.
NOTE: Do not use the wall receptacle as the input power source for the UPS, as its rated current is less than
the UPS’s maximum input current. Otherwise the receptacle may be burned and destroyed.
2) Switch off the mains switch in the building before installation.
3) Turn off all the connected devices before connecting to the UPS.
4) Prepare wires based on the following table:
NOTE 1: The cable for 6KVA should be able to withstand over 40A current. It is recommended to use
10AWG or thicker wire for safety and efficiency.
NOTE 2: The cable for 10KVA should be able to withstand over 63A current. It is recommended to use
8AWG or thicker wire for safety and efficiency.
NOTE 3: The selections for color of wires should be followed by the local electrical laws and
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regulations.
Warning:
● For standard battery pack, there are one DC breaker to disconnect the battery pack and the UPS. But for
other external battery pack, make sure a DC breaker or other protection device between UPS and external
battery pack is installed. If not, please install it carefully. Switch off the battery breaker before installation.
NOTE: Set the battery pack breaker in “OFF” position and then install the battery pack.
● Pay highly attention to the rated battery voltage marked on the rear panel. If you want to change the
numbers of the battery pack, please make sure you modify the setting simultaneously. The connection
with wrong battery voltage may cause permanent damage of the UPS. Make sure the voltage of the
battery pack is correct.
● Pay highly attention to the polarity marking on external battery connector and make sure the correct
battery polarity is connected. Wrong connection may cause permanent damage of the UPS.
● Make sure the protective earth ground wiring is correct. The wire current spec, color, position, connection
and conductance reliability should be checked carefully.
● Make sure the utility input & output wiring is correct. The wire current spec, color, position, connection and
conductance reliability should be checked carefully. Make sure the L/N site is correct, not reverse and
short-circuited.
2-5. Parallel UPS Installation
For parallel UPS installation, please contact your dealer for more professional support.
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3. Operations
Mode/Status
Description
UPS Power On
When UPS is powered on, it will enter into this mode for a few seconds for
initializing the CPU and system.
AC Mode
When the input voltage is within acceptable range, and the UPS is turned on (the
inverter is running), the UPS will provide pure and stable sine wave AC voltage. The
UPS will also charge the battery in AC mode.
ECO Mode
When the input voltage is within voltage regulation range and ECO mode is
enabled, the UPS will bypass voltage to output for energy saving. If the input
voltage is out of the regulation range but it is still within acceptable range of AC
mode, the UPS will transfer to inverter supplying the power to load (similar as AC
mode).
Converter Mode
When input frequency is within 46 to 64Hz, the UPS can be set with a constant
output frequency (50 Hz or 60 Hz) through the inverter. The UPS will still charge
battery at this mode. There is no bypass at this mode.
Battery Mode
When the input voltage is out of the acceptable range or power failure, and the UPS
is turned on (the inverter is running), the UPS will backup power from battery.
Bypass Mode
When input voltage is within acceptable range and bypass is enabled, and the UPS
(inverter) is not turned on or the inverter can’t support the load, the UPS will supply
power to the load through bypass.
Battery Test Mode
When the UPS is in AC mode or Converter mode, and the battery test command is
enabled through LCD or monitoring software, the UPS will start Battery Test. This
operation is used to check the battery status.
Warning Status
If some errors occur in the UPS (but it is still running normally), buzzer will alarm
and warning code will appear in the LCD for trouble shooting.
Fault Mode
When fatal error occurs in the UPS, it will beep continuously and go to fault mode.
It will display fault codes in LCD.
3-1. Operating Mode/Status Description
3-2. Button Operation
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There are 4 buttons on front panel.
Mode LED
Bypass
Line
Battery
Fault
UPS Power On
Bypass mode
●
○ ○ ○
AC mode / Converter mode
○ ● ○
○
Battery mode
○
○ ● ○
Fault mode
○ ○ ○
●
Battery test mode
○
●
●
○
ECO mode
●
●
○
○
UPS status
Buzzer status
Muted
Bypass mode
Beeping once every 2 minutes
Yes
Battery / Battery-test mode (normal battery voltage)
Beeping once every 4 seconds
Yes
Battery / Battery-test mode (low battery voltage)
Beeping once every second
Yes
Fault
Beeping continuously
Yes
Warnings (except overload)
Beeping once every second
No
Overload
Beeping twice every second
No
Button
Function
ON/ENTER
Press this button to turn on the UPS.
Or press it to confirm the selection in the menu.
OFF/ESC
Press this button to turn off the UPS.
Or press it to return to last menu.
UP
Press this button to select the previous item in the menu.
Or press this button to jump to previous page in the screen.
Or press this button to increase the number in the setting.
DOWN
Press this button to select the next item in the menu.
Or press this button to jump to next page in the screen.
Or press this button to decrease the number in the setting.
UP + DOWN
To allow LCD display to rotate 90ºautomatically, press these two buttons at the
same time. This operation is used to configure the UPS in rack or tower display.
3-3. LED Indicators
There are 4 LEDs on front panel to show the UPS working status:
Note: ● means LED is lit; ○ means LED is faded; means LED is flashing.
3-4. Audible alarm
3-5. Single UPS Operation
3-5-1. Turn on the UPS with utility power supply (to Line mode)
1) Make sure mains input and battery are connected well, and the battery pack breaker is at “ON”
position; Set the external mains input breaker to “ON” position, then the fan will be running and the
UPS supplies power to the loads via bypass; (The UPS is operating in Bypass mode.)
NOTE: When UPS is in Bypass mode, the output voltage comes directly from utility, so the load is not
protected by UPS. To protect the precious load, the UPS should be turned on to Line mode.
2) When LCD is on home page, press the “ON/ENTER” button, LCD will show a prompt page of “Turn On”;
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Move the arrow to “Yes” by up or down button, then press “ON/ENTER”, the UPS will be starting up
with beeping once. You could also enter the “control menu” to select the instruction “Turn On” to
startup the UPS. Please refer to the section of “LCD operation”.
3) A few seconds later, the UPS will enter into Line mode; “Line mode” will be displayed on LCD. (In line
mode, if the utility power is abnormal, the UPS will transfer to Battery mode without interruption.)
3-5-2. Turn on the UPS without utility power supply (to Battery mode)
1) Make sure the battery is connected well and the battery pack breaker is at “ON” position;
2) Press the “ON/ENTER” button to start up the internal power, the UPS will enter into bypass mode
without output;
3) When LCD is on home page, press the “ON/ENTER” button, LCD will show a prompt page of “Turn
On”; Move the arrow to “Yes” by up or down button, then press “ON/ENTER”, the UPS will be starting
up with beeping once. You could also enter the “control menu” to select the instruction “Turn On” to
startup the UPS. Please refer to the section of “LCD operation”.
4) A few seconds later, the UPS will enter into Battery mode; “Battery mode” will be displayed on LCD
(In Battery mode, it will shutdown automatically when battery is depleted. If the utility power is restored,
it will auto restart to Line mode.)
3-5-3. Connect devices to UPS
After the UPS is turned on, you can connect devices (load) to the UPS.
1) Turn on the UPS first and then switch on the devices one by one, the LCD panel will display total load
level;
2) If inductive loads needed to be connected, such as a printer, the in-rush current should be calculated
carefully to see if capacity of the UPS can cover due to the huge starting power consumption of this
kind of load;
3) If the UPS is overload, the buzzer will beep twice every second;
4) When the UPS is overload, please remove some loads immediately. It is recommended to have the
total loads connected to the UPS less than 80% of its nominal power capacity for system safety;
5) If the overload time is over duration listed in spec at Line mode, the UPS will automatically transfer to
Bypass mode. After the overload is removed, it will return to Line mode. If the overload time is over
duration listed in spec at Battery mode, the UPS will become fault status. At this time, if bypass is
enabled, the UPS will power to the load via bypass. If bypass function is disabled or the input power
is not within bypass acceptable range, it will cut off output directly.
3-5-4. Charge the batteries
1) After the UPS is connected to the utility power, the charger will charge the batteries automatically
except in Battery mode or during battery test;
2) Suggest to charge batteries at least 10 hours before use. Otherwise, the backup time may be shorter
than expected;
3) Make sure the battery numbers setting on the control board (Please refer to the section of changing
battery quantity) is consistent with actual connection.
3-5-5. Battery mode operation
1) When the UPS is in Battery mode, the buzzer will beep according to different battery capacity.
Normally, the buzzer will beep once every 4 seconds in battery mode, but when the battery voltage
drops to the alarm level, the buzzer will beep once per second and the UPS will shut down
automatically soon. Users could switch off some non-critical loads to disable the shutdown alarm and
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prolong the backup time. If there is no more load to be taken off at that time, you have to shut down
all loads as soon as possible to protect the devices or save data. Otherwise, there is a risk of data loss
or load failure;
2) In Battery mode, if buzzer sounds annoying, you could enter ”Control->Mute” on LCD to silence it.
Please refer to the section of “LCD operation”;
3) The backup time of the long-run model depends on the external battery capacity;
4) The backup time may change under different environment temperature and load type;
5) The maximum backup time is limited by default 16.5 hours (After discharging 16.5 hours, UPS will
shut down automatically to protect the battery). The time could be modified through LCD panel or
communication port.
3-5-6. Test the batteries
1) If you need to check the battery status or performance when the UPS is running in Line / Converter /
ECO mode, you could enter ”Control->Batt Test” to instruct the UPS to do battery test. Please refer to
the section of “LCD operation”;
2) Users also can set battery test through monitoring software;
3) If the UPS is in battery testing, “Battery test mode” will be displayed on LCD, the buzzer indication
will be the same as Battery mode, but both line LED and battery LED will be lit.
3-5-7. Turn off the UPS with utility power supply in Line mode
1) When LCD is on home page, press the “OFF/ESC” button, LCD will show a prompt page of “Turn Off”;
Move the arrow to “Yes” by up or down button, then press “ON/ENTER”, the UPS will be turning off to
bypass mode with beeping once. You could also enter the “control menu” to select the instruction
“Turn Off” to turn off the UPS. Please refer to the section of “LCD operation”;
NOTE: Here, “Turn Off” means that UPS is not working on line / converter / ECO / battery / battery
test mode. So even though the UPS is turned off, if input or bypass voltage is normal, the internal
power supply will be still working; and if bypass status has been set to “enable”, the output voltage of
the UPS will be still exist;
2) If you need to fully cut off the output, please switch off the external input breaker. A few seconds later,
there is no display shown on the panel and UPS is completely off.
3-5-8. Turn off the UPS without utility power supply in Battery mode
1) When LCD is on home page, press the “OFF/ESC” button, LCD will show a prompt page of “Turn Off”;
Move the arrow to “Yes” by up or down button, then press “ON/ENTER”, the UPS will be turning off to
bypass mode with beeping once. You could also enter the “control menu” to select the instruction
“Turn Off” to turn off the UPS. Please refer to the section of “LCD operation”;
2) If there is no bypass input voltage, the UPS will cut off all power supply and there is no display shown
on the panel.
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3-5-9. Changing battery quantity (number)
Battery Number
(one series)
JP1 on control board
pin1 & pin2
pin3 & pin4
Pin5 & pin6
pin7 & pin8
18 X X 0 0
19 X X 1 0
20 X X 1 1
The default battery (12V) quantity of this UPS system is 20 (for one series), but 18, 19 could also be applied in
this system. However, before changing the battery quantity, the UPS should be fully shutdown and the cabinet
cover should be removed, and the jumpers on the control board should be re-set as below table:
Note：1 = insert with jumper; 0 = no jumper; x = these pins are for other functions.
NOTE: This operation should be done by professional technicians, please contact the dealer for support
3-6. Parallel UPS Operation
For parallel UPS operation, please contact your dealer for more professional support.
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3-7. LCD Operation
Main Interface
Control
Measurement
Information
Setting
Alarm
Page 1: Input
Page 2: Output
Page 3: Battery
Page 4: Bypass
Page 5: Charger
Turn On
Batt Test
Mute
Para Unlock
Page 1: Bypass
Page 2: ECO
Page 3: Output
Page 4:Battery
Page 5:
UPS
Info
Page 6: Others
Fault Info
Warning Info
Bypass
ECO
Output
Battery
Calibration
Others
Press button“Enter”
Press button“Enter”
Press button“Enter”
Press button“Enter”
Press button“Enter”
Press button“ESC”
Press either button“UP”or “DOWN”
Press button“Esc”
Press button“Esc”
Press button“Esc”
Press button“Esc”
Press button“Esc”
The entire LCD structure is demonstrated as diagram below:
3-7-1. Main interface (home page)
1) In the first line, it will display the UPS running status mode;
2) When alarms happen, the warning or fault information will display below the “load” line;
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3) When the front panel is not operated for 10 minutes, the display page will return back to home page;
4) Press the “UP” or “DOWN” button to enter the operation menu (see 3-7-2-1);
5) When it displays home page in LCD, if UPS is in bypass, you could press the “ON/ENTER” button to turn on
the UPS to AC / converter / ECO / battery mode according to the setting and input status; in reverse, you
could press the “OFF/ESC” button to allow UPS to bypass mode or shut down. (Refer to section of “Single
UPS Operation”).
3-7-2. Operation menu
3-7-2-1. Main menu
→
1) After pressing the “UP” or “DOWN” button at the home page, it will display five items in operation menu:
Control / Measurement / Information / Setting / Alarm.
2) Press “UP” or “DOWN” button to select item;
3) Press “ON/ENTER” button to confirm the selection;
4) Press “OFF/ESC” button to return back to home page;
3-7-2-2. Control
NOTE 1: “Para Unlock” appears only when parallel communication failure happens.
NOTE 2: “Turn On” will be displayed if UPS is not turned on. “Turn Off” will be displayed if UPS is turned on.
Generally speaking, these two messages will not be displayed at the same time or in all operation modes.
1) Turn On/Turn Off
This item is for turning on/off the UPS;
a) On Bypass mode, it will display “Turn On” in control menu. If it is selected and confirmed, the UPS will
transfer to AC mode or converter mode or ECO mode or battery mode according to the setting and
input status.
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→ →
NOTE: You may simply turn on UPS by pressing “ON/ENTER” button in home page. It’s not necessary
to enter control menu to turn on the UPS.
b) On AC mode or converter mode or ECO mode or battery mode, it will display “Turn Off” in control
menu. If it is selected and confirmed, the UPS will transfer to bypass mode or shut down.
→ →
NOTE: You may simply turn off UPS by pressing “OFF/ESC” button in home page. It’s not necessary
to enter control menu to turn off the UPS.
2) Battery Test
It is to check if the UPS could work well in battery mode and test the battery performance. This selection will
be displayed under all UPS modes. However, it couldn’t execute this test in Battery/Fault/Eco mode and
reminder will pop up in the screen. When battery test is selected, the screen will return back to home page
with “Battery Test Mode” displayed on top. If the test is completed, the displayed status will change back to
UPS current mode.
→ →
3) Mute
It is to mute the buzzer only when UPS is in battery/bypass/fault mode. After the selection is confirmed, it
will return back to home page and mute icon will be displayed. Although this selection will display in other
modes, it can’t be mute alarm and reminder will pop up at the same time.
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→ →
4) Para Unlock
It’s to allow UPS startup with parallel function. It only appears when the LCD shows the warning of “3F:
Para Protect”. It means the parallel system is in protection and could not startup because of parallel
communication failure. Before restart the parallel system, please confirm this selection first.
NOTE: Before executing this action, you must check if the system cables and connections are connected
correctly and safely. Please read the related contents in the section of trouble shooting.
→ →
3-7-2-3. Measurement
Measurement displays the measurement value of the parameters such as voltage / current / frequency /
power / capacity / time etc. Press “UP” or “DOWN” to explore the pages.
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3-7-2-4. Information
Information displays all parameter setting value and status. Press “UP” or “DOWN” to explore the pages.
3-7-2-5. Setting
This menu is used to configure the parameter settings or do the calibrations.
NOTE: Some settings will be only available in some operation modes. If the setting is not available in current
mode, the LCD will show prompt message with “Item can not be set in this mode”. Press any button or just
wait for several seconds until this message fades.
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1) Bypass setting
Interface
Description
1. Status (only available in bypass / AC mode)
1.1 Open/Forbid:
Open: Bypass allowed. When selected, UPS will run at Bypass
mode depending on bypass enabled/disabled setting.
Forbid: Bypass not allowed. When selected, it’s not allowed for
running in Bypass mode under any situations.
1.2 Enable/Disable
This option appears only when Bypass status is set to “Open”.
Enable: Bypass enabled. When selected, Bypass mode is
activated.
Disable: Bypass disabled. When selected, automatic bypass is
acceptable, but “manual bypass” is not available. “Manual bypass”
means users manually operate UPS to Bypass mode (for example,
in AC mode turning off the UPS to Bypass mode). Then, the UPS
will go to bypass mode but without output if it is turned off in AC
mode.
NOTE: The following items are only available in bypass mode:
2. HighLoss V: Set the acceptable high voltage for bypass. Setting
range is from (Rated Output Volt +11V) to 276V and the default
value is 264V.
3. LowLoss V: Set the acceptable low voltage for bypass. Setting
range is from 110V to (Rated Output Volt - 11V) and the default
value is 110V.
4. HighLoss F: Set the acceptable high frequency for bypass.
50 Hz: Setting range is from 51Hz to 54 Hz.
60 Hz: Setting range is from 61Hz to 64Hz.
The default value is 54.0Hz/64.0Hz.
5. LowLoss F: Set the acceptable high frequency for bypass.
50 Hz system: Setting range is from 46.0Hz to 49.0Hz.
60 Hz system: Setting range is from 56.0Hz to 59.0Hz.
The default value is 46Hz/56Hz.
Interface
Description
1. Status
Enable: Enable ECO Function
Disable: Disable ECO Function
If ECO function is disabled, voltage range and frequency range for
ECO mode still can be set, but it is meaningless unless the ECO
function is enabled.
2. HighLoss V: High voltage point in ECO mode. The setting range
is from +5% to +10% of the nominal voltage.
3. LowLoss V: Low voltage point in ECO mode. The setting range is
from -5% to -10% of the nominal voltage.
4. HighLoss F: Set low frequency point for ECO mode.
50 Hz system: Setting range is from 46Hz to 48Hz.
60 Hz system: Setting range is from 56Hz to 58Hz.
The default value is 48Hz/58Hz.
5. LowLoss F: Set high frequency point for ECO mode.
50 Hz: Setting range is from 52.0Hz to 54.0 Hz.
60 Hz: Setting range is from 62.0Hz to 64.0Hz.
The default value is 52.0Hz/62.0Hz.
2) ECO setting (only available or effective on bypass mode)
Page 23
3) Output setting (only available or effective on bypass mode)
Interface
Description
1. Volt:
208: Presenting the rated output voltage with 208Vac
220: Presenting the rated output voltage with 220Vac
230: Presenting the rated output voltage with 230Vac
240: Presenting the rated output voltage with 240Vac
2. Freq:
50Hz: The output frequency is setting for 50Hz.
60Hz: The output frequency is setting for 60Hz.
ATO: If selected, output frequency will be decided according to
the latest normal utility frequency. If it is from 46Hz to 54Hz, the
output frequency will be 50.0Hz. If it is from 56Hz to 64Hz, the
output frequency will be 60.0Hz. ATO is default setting.
3. CVCF:
Enable or disable converter mode.
Enable: The output frequency will be fixed at 50Hz or 60Hz
according to setting of “Freq”. The input frequency could be from
46Hz to 64Hz.
Disable: The output frequency will synchronize with the input
frequency within 46~54 Hz for 50Hz system or within 56~64 Hz
for 60Hz system.
NOTE: CVCF means Constant Voltage and Constant Frequency, it
represents converter mode.
Interface
Description
1. Dischg Protect:
1.1
Enable: Battery discharge protection function is enabled. When UPS
have been continuously working in “battery/battery test mode”, the
UPS will automatically shut down when the running time set by option
1.2 below is up;
Disable: Battery discharge protection function is disabled.
1.2
0000~1500: The maximum discharge time ranging from 0 to
1500mins. UPS will shut down to protect battery after backup time
arrives when the “Dischg Protect” is enabled. If “Dischg protect” is
disabled, then this setting does not make sense whatever the setting
is; The default value for this setting is 990mins.
2. Batt Test Type:
2.1 Short Time: Battery test will last for 10 seconds.
2.2 Long Time: Battery test could last for longer time, which is able
to be adjusted within 01~99 minutes.
2.3 Till Batt Low: Battery test will not stop until battery voltage is
low.
4) Battery setting (available on all operation modes)
Page 24
5) Calibration
Interface
Description
1. Batt: Calibrate the battery voltage measurement. Calibration
range is from 0V to 5.7V. The default value is 0V. It is available on
all operation modes.
2. Inv: Adjust the inverter output voltage; the adjustable range is
from 0V to 6.4V, the default value is 0V. It is only available in line
/ battery / converter mode;
3. Chg: Adjust the Charger output voltage; the adjustable value is
from 0V to 6.9V, the default value is 0V. It is only available in
bypass / line / ECO /converter mode.
(NOTE: Before making charger output voltage adjustment, be
sure to disconnect all batteries first to get the accurate charger
voltage; Be careful that the adjustment should be suitable to
battery specifications, or the battery maybe destroyed.)
Interface
Description
Hot standby:
Enable: Hot standby function is enabled. It means that the current
UPS is set to be host of hot standby system, and it will automatically
restart after AC recovery even without battery connected.
Disable: Hot standby function is disabled. The UPS is running at
normal mode and can’t restart without battery.
Disable is default setting.
6) Other settings (available on all operation modes)
Page 25
Backup Time Parameters Setting:
Batt Groups: Set the number of battery group ranging from 1 to 6.
The default value is 1 group；
Batt Cap: Set the battery capacity such as 7AH, 9AH, 10AH, 12AH,
17AH, 26AH, 40AH, 65AH, 100AH and so on. The default value is 9AH.
Factor: Calibrate the displayed backup time by adjusting this
multiplier factor. The formulation is listed below:
Displayed backup time=Original calculated backup time×Multiplier
factor
The value of default factor is 1.0, and it ranges from 0.5 to 2.
These parameters are for the battery backup time calculation
Page 26
3-7-2-6. Alarm page
This page records and displays the faults or warning events happened in history.
Page 27
4. Trouble Shooting
Alarm type
LCD display
Possible cause
Remedy
Warning
01: Batt Open
1) The battery is not connected
well;
2) The battery protection device is
open.
1) Connect the battery well.
2) Replace or restore the
protection device.
Warning
07: Over Charge
1) Battery numbers and setting
are not matching.
2) Charger voltage is too high or
charger failure.
1) Correct the battery number
or its setting.
2) Disconnect the battery and
check the charger output
voltage. Then, contact the
dealer to repair.
Warning
08: Batt Low
1) Battery is discharged deeply to
low level.
2) Battery number is not correct.
3) Battery is in the end of life.
1) Recharge the battery.
2) Correct the battery number.
3) Replace the battery.
Warning
09: Over load
The load is too heavy.
Remove excess loads from UPS
output.
Warning
0A: Fan Error
1) Fan is blocked.
2) Fan is in the end of life.
3) Fan detection circuit failed.
1) Make sure fan is not
blocked.
2) Contact the dealer to replace
the fan.
3) Contact the dealer to repair.
Warning
0B: EPO Enable
EPO plug (jumper) is removed or
the external EPO switch is off.
Connect the EPO plug (jumper)
well or switch on the external
EPO switch.
4-1. Warning status
When Fault LED flashes and the buzzer beeps once every second, it means that there are some
problems with UPS. Users can see the warning code from LCD panel and refer to the trouble
shooting table to check what problem probably happen.
4-2. Fault mode
1) When Fault LED illuminates and the buzzer beeps continuously, it means that there is a fatal error
about UPS. Users can get the fault code from LCD panel. Please refer to the trouble shooting table to
check what problems probably happen.
2) Don’t try to turn on the UPS again before the problem is clear. If the problems can’t be fixed, please
contact the distributor or service people immediately.
3) For emergency case, please cut off the connection from utility, external battery, and output
immediately to avoid more risk or danger.
4-3. Trouble shooting table
If the UPS system does not operate correctly, please solve the problem by referring to the table below:
Page 28
Warning
0D: Over Temp
The internal temperature is too
high and reach the warning level:
1) Maybe the environment is hot;
2) Maybe the fan is blocked or
failed;
3) Maybe ventilation is blocked by
the wall or other goods.
4) Load is too heavy.
1) Make sure ambient
temperature not over 40ºC.
2) Make sure the fan is OK.
3) Make sure ventilation is well.
4) Remove some loads if
possible.
Warning
0E: Charger Fail
Charger failed.
Contact the dealer for repair.
Warning
10: IP Fuse Open
Input fuse on the power stage
board is burnt.
Check and replace the input
fuse.
Warning
33: Overload 3Times
Locked in bypass after overload 3
times in 30 minutes.
Remove excess loads from UPS
output first. Then, shut down
the UPS and restart it.
Warning
3A: Maintain Open
EMBS port is open or the maintain
switch sensor (connected to EMBS
port) is trigged. (The UPS is
transferred to bypass).
If the EMBS port is
short-circuited, the warning will
disappear.
Warning
3F: Para Protect
Parallel cable is still not connected
well when restart after the parallel
system is fault because of parallel
communication failure. (When this
warning appeared, the UPS could
not start up because it is system
protection for parallel system)
1) If the system is still needed
to be operated in parallel
mode, please connect the
parallel cable well. And,
choose “Para Unlock” in
control menu to remove the
warning. Then, the UPS
could start up.
2) If the UPSs in the system are
separated to single UPS,
please disconnect the output
to other UPSs and choose
“Para Unlock” in control
menu to remove the
warning. Then, the UPS
could start up.
NOTE: Be careful to check
the UPS operation mode
(parallel or single) and the
connections. If the parallel
cable is not connected in the
parallel mode, the UPS may
be damaged.
Fault
01: Bus Start Fail
The internal converter failed, so the
DC bus voltage could not be
boosted correctly.
Contact the dealer to repair.
Fault
02: Bus Over
1) DC bus voltage is too high
because of mains input or load
transient current.
2) The internal converter failed.
1) Shut down and restart the
system to see if it happens
again.
2) Contact the dealer to repair.
Fault
03: Bus Under
The internal converter failed, so the
DC bus voltage is too low.
Contact the dealer to repair.
Page 29
Fault
04: Bus Unbalance
1) The load is special or abnormal,
so the internal positive and
negative DC bus voltages are
unbalanced.
2) The internal converter failed.
Contact the dealer.
Fault
11: Inv Start Fail
The internal inverter failed, so the
inverter voltage could not start up
correctly.
Contact the dealer to repair.
Fault
12: Inv Volt High
The internal inverter failed, so the
inverter voltage is too high.
Contact the dealer to repair.
Fault
13: Inv Volt Low
The internal inverter failed, so the
inverter voltage is too low.
Contact the dealer to repair.
Fault
14: Output Short
Short circuit occurs on the UPS
output.
Remove short circuit.
Fault
1A: NegPower
UPS output power is negative. It
means there is energy feedback
into the internal of UPS from
output. It may be caused by
regenerative load or current control
failure in the parallel system.
Contact the dealer.
Fault
21: Batt SCR Short
The internal battery SCR is failed
and short.
Contact the dealer to repair.
Fault
24: Inv Rly Short
The internal inverter relay is stick to
short or the SCR of STS (Static
Transfer Switch) is short.
Contact the dealer to repair.
Fault
35: Para Comm Fail
Parallel cable for communication is
not connected well in the parallel
system.
Connect the parallel cable well.
Fault
36: OP.I Unbalance
The output current is extremely
unbalanced between the paralleled
UPSs or there is an error in the
parallel system.
Contact the dealer to repair.
Fault
41: Over Temp
The internal temperature is too
high and reach the fault level
(shutdown):
1) Maybe the environment is hot.
2) Maybe the fan is blocked or
failed.
3) Maybe ventilation is blocked by
the wall or other goods.
4) Load is too heavy.
1) Make sure the ambient
temperature not over 40ºC.
2) Make sure the fan is OK.
3) Make sure ventilation is well.
4) Remove some loads if
possible.
Fault
42: CPU Comm Fail
Internal communication failure
between CPUs.
Contact the dealer to repair.
Fault
43: Over load
Overload time is out of the
specification and the UPS shuts
down automatically.
Remove excess loads from UPS
output and restart it.
Page 30
5. Storage and Maintenance
Storage Temperature
Recharge Frequency
Charging Duration
-25°C - 40°C
Every 3 months
1-2 hours
40°C - 45°C
Every 2 months
1-2 hours
5-1. Storage
Before storing, charge the UPS at least 7 hours. Store the UPS covered and upright in a cool, dry location.
During storage, recharge the battery in accordance with the following table:
5-2. Maintenance
The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified
maintenance personnel.
Even after the unit is disconnected from the mains, components inside the UPS system are still
connected to the battery packs which are potentially dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that
no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as
BUS-capacitors.
Only persons are adequately familiar with batteries and with the required precautionary measures
may replace batteries and supervise operations. Unauthorized persons must be kept well away from the
batteries.
Verify that no voltage between the battery terminals and the ground is present before maintenance
or repair. In this product, the battery circuit is not isolated from the input voltage. Hazardous voltages may
occur between the battery terminals and the ground.
Batteries may cause electric shock and have a high short-circuit current. Please remove all
wristwatches, rings and other metal personal objects before maintenance or repair, and only use tools with
insulated grips and handles for maintaining or repairing.
When replace the batteries, install the same number and same type of batteries.
Do not attempt to dispose of batteries by burning them. This could cause battery explosion. The
batteries must be rightly deposed according to local regulation.
Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may
be toxic.
Please replace the fuse only with the same type and amperage in order to avoid fire hazards.
Do not disassemble the UPS system.
Page 31
6. Specifications
MODEL
6000U
10000U
CAPACITY*
6000 VA / 5400 W
10000 VA / 9000 W
INPUT
Voltage
Range
Low Line Loss
110 VAC ± 3 % at 50% Load;
176 VAC ± 3 % at 100% Load
Low Line Comeback
Low Line Loss Voltage + 10V
High Line Loss
300 VAC ± 3 %
High Line Comeback
High Line Loss Voltage - 10V
Frequency Range
46Hz ~ 54 Hz @ 50Hz system
56Hz ~ 64 Hz @ 60Hz system
Phase
Single phase with ground
Power Factor
≧ 0.99 at 100% Load
OUTPUT
Output voltage
200V/208/220/230/240VAC
AC Voltage Regulation
± 1%
Frequency Range
(Synchronized Range)
46Hz ~ 54 Hz @ 50Hz system
56Hz ~ 64 Hz @ 60Hz system
Frequency Range (Battery Mode)
50 Hz ± 0.1 Hz or 60Hz ± 0.1 Hz
Overload
Line mode
100%~110%: 10min;
110%~130%: 1min;
>130% : 1sec
Battery mode
100%~110%: 30sec;
110%~130%: 10sec;
>130% : 1sec
Current Crest Ratio
3:1 max
Harmonic Distortion
≦ 2 % @ 100% Linear Load;
≦ 4 % @ 100% Non-linear Load
Transfer
Time
Line Battery
0 ms
Inverter Bypass
0 ms
Inverter ECO
<10 ms
EFFICIENCY
Line mode
> 90%
Battery Mode
> 88%
BATTERY
Standard
Model
Type & Numbers
12 V / 7 Ah x 20
12 V / 9 Ah x 20
Recharge Time
7 hours recover to 90% capacity
9 hours recover to 90% capacity
Charging Current
1 A ± 10% (max.)
Charging Voltage
273 V ± 1%
Long Run
Model
Type
Depending on applications
Numbers**
18 – 20
Charging Current
4 A ± 10% (max.)
Charging Voltage
273 V ± 1%
PHYSICAL
Dimension,DXWXH(mm)
UPS unit: 580X438 X133
Battery pack: 580X438 X133
UPS unit: 668X438 X133
Battery pack: 580X438 X133
Net Weight (kgs)
UPS unit: 20
Battery pack: 57
UPS unit: 23.5
Battery pack: 63
ENVIRONMENT
Operation Temperature
0 ~ 40°C (the battery life will down when > 25°C)
Operation Humidity
<95 % and non-condensing
Operation Altitude***
<1000m
Acoustic Noise Level
Less than 58dB @ 1 Meter
Less than 60dB @ 1 Meter
MANAGEMENT
Smart RS-232 or USB
Supports Windows® 2000/2003/XP/Vista/2008, Windows® 7, Linux, Unix, and MAC
Optional SNMP
Power management from SNMP manager and web browser
* If the UPS is in converter mode, the power capacity will be derated to 60% of full capacity;
**If the battery number is 18, the power capacity will be derated to 90%; if it is 19, the power capacity will be derated to 95%;
***If the UPS is installed or used in a place where the altitude is above than 1000m, the output power must be derated one percent per 100m.
■Product specifications are subject to change without further notice.
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