ninjakitchen.com
Smart Screen™
Blender DUO®
with FRESHVAC™
Technology
CT661V
OWNER’S GUIDE
2 3
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CONTENTS
THANK YOU FOR PURCHASING THE
Ninja® Smart Screen™ Kitchen System with FRESHVAC™ Technology
Important Safeguards � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Getting to Know Your Ninja® Smart Screen™
Blender DUO® with FreshVac™ Technology � � � � � � � � � � � � � � � 8
Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 9
Before First Use � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 10
Installing the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using an Optional AC Power Cord . . . . . . . . . . . . . . . . . . . . . . . . .10
Control Panel � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 11
Auto-iQ® Programs for the FreshVac Pitcher . . . . . . . . . . . . . . . 11
Auto-iQ Programs for the Single-Serve FreshVac Cup . . . . . . . 11
Vacuum Blending with the FreshVac Pitcher � � � � � � � � � � � � � 12
Vacuum Blending with the Single-Serve FreshVac Cup � � � � 20
Care & Maintenance � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 24
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Resetting the Motor Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting Guide � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 25
Replacement Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 26
Product Registration � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 26
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 27
PLEASE READ CAREFULLY AND
KEEP FOR FUTURE REFERENCE�
THIS BOOK COVERS MODE L
NUMBER:
CT6761V
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 1100 Watts
TIP: You can find the model and serial
numbers on the QR code label located on
the back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: ����������������
Serial Number: �����������������
Date of Purchase: ���������������
(Keep receipt)
Store of Purchase: ��������������
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device
4 5
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Read all instructions before using your
NINJA SMART SCREEN™ BLENDER DUO® WITH FRESHVAC™ TECHNOLOGY
When using electrical appliances, basic safety precautions
should always be followed, including the following:
WARNING
To reduce the risk of fire, electric
shock, serious injury, death, or
damage when using this appliance,
follow these basic safety precautions.
General Precautions
1 Read all instructions prior to using
the appliance and its accessories.
2 Carefully observe and follow all
warnings and instructions. This unit
contains electrical connections
and moving parts that potentially
present risk to the user.
3 This product is provided with a
Stacked Blade Assembly. ALWAYS
exercise care when handling blade
assemblies. The blade assemblies
are sharp and are NOT locked in
place in their containers. The blade
assemblies are designed to be
removable to facilitate cleaning and
replacement if needed. O N LY grasp
the blade assemblies by the top of
the shaft. Failure to use care when
handling the blade assemblies will
result in a risk of laceration.
4 ALWAYS exercise care when
handling the Pro Extractor Blades
®
Assembly. The blades are sharp.
ONLY grasp the Pro Extractor
Blades Assembly by the outer
perimeter of the blade assembly
base. Failure to use care when
handling the blade assembly will
result in a risk of laceration.
5 Take your time and exercise care
during unpacking and appliance
setup. This appliance contains
sharp, loose blades that can cause
injury if mishandled.
6 Take inventory of all contents to
ensure you have all parts needed
to properly and safely operate
your appliance.
7 Unplug the appliance from the
outlet when not in use, before
assembling or disassembling
parts, and before cleaning. To
unplug, grasp the plug by the
body and pull from the outlet.
NEVER unplug by grasping and
pulling the flexible cord.
8 Before use, wash all parts that
may contact food. Follow washing
instructions covered in this
instructionmanual.
9 To protect against the risk of
electric shock, DO NOT submerge
the appliance or allow the power
cord to contact any form of liquid.
10 DO NOT use this appliance
outdoors. It is designed for indoor
household use only.
11 This appliance has impor tant
markings on the plug blade. The
attachment plug or entire cordset
(if plug is molded onto cord) is
not suitable for replacement. If
damaged, the appliance shall
be replaced.
12 This appliance has a polarized
plug (one prong is wider than
the other). To reduce the risk of
electric shock, this plug will fit in
a polarized outlet only one way.
If the plug does not fit fully in the
outlet, reverse the plug. If it still
does not fit, contact a qualified
electrician. DO NOT modif y the
plug in any way.
13 DO NOT operate any appliance
with a damaged cord or plug, or
after the appliance malfunctions
or is dropped or damaged in any
manner. This appliance has no
user-serviceable parts. If damaged,
contact SharkNinja for servicing.
14 This appliance has important
information on the plug prong.
The power cord is not suitable for
replacement. If damaged, contact
SharkNinja for servicing in order to
avoid a hazard.
15 Extension cords should NOT be
used with this appliance.
16 DO NOT allow young children
to operate this appliance or use
as a toy. Close supervision is
necessary when any appliance
is used near children.
17 This appliance is NOT intended
to be used by people (including
children) with reduced physical,
sensory, or mental capabilities, or
lack of experience and knowledge,
unless they are given supervision
or instruction concerning use
of the appliance by a person
responsible for their safety.
18 Before each use, inspect blade
assemblies for damage. If a blade
is bent or damage is suspected,
contact SharkNinja to arrange
for replacement.
19 DO NOT attempt to sharpen blades.
20 DO NOT allow the unit or the cord
to hang over the edges of tables
or counters. The cord may become
snagged and pull the appliance o
the work surface.
21 DO NOT allow any part of the
unit to contact hot surfaces,
including stoves and other
heating appliances.
22 A LWAY S use the appliance on a
dry and level surface.
23 NEVER place a blade assembly
on the motor base without
it first being attached to its
corresponding container
(bowl, pitcher, cup) and lid.
24 Keep hands, hair, and clothing out
of the container.
25 ONLY use attachments and
accessories that are provided with
the product or are recommended
by SharkNinja. The use of
attachments not recommended or
sold by SharkNinja may cause fire,
electric shock, or injury.
26 During operation and handling of
the appliance, avoid contact with
moving part s.
27 DO NOT operate the appliance
with an empty container.
28 DO NOT fill containers past the
MAX FILL or MAX LIQUID lines.
29 DO NOT microwave any containers
or accessories provided with
the appliance.
30 DO NOT perform grinding
operations with the SingleServe Cup and Pro Extractor
Blades
®
Assem bly.
CONTINUED ON PAGE 6
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
SAVE THESE INSTRUCTIONS
6 7
ninjakitchen.com
Read all instructions before using your
NINJA
SMART SCREEN™ BLENDER DUO® WITH FRESHVAC™ TECHNOLOGY
When using electrical appliances, basic safety precautions should always
be followed, including the following:
WARNING
To reduce the risk of fire, electric
shock, serious injury, death, or
damage when using this appliance,
follow these basic safety precautions.
GENERAL PRECAUTIONS
31 Before operation, ensure all utensils
are removed from containers.
Failure to remove utensils can
cause containers to shatter and
potentially result in personal injury
and property damage.
32 NEVER operate the appliance
without lids and caps in place.
DO NOT attempt to defeat the
interlock mechanism. Ensure the
container and lid are properly
installed before operation.
33 DO NOT expose the containers
and accessories to extreme
temperature changes. They may
experience damage.
34 NEVER leave the appliance
unattended while in use.
35 DO NOT open lid or pour spout
cap while blender is operating.
36 DO NOT blend hot liquids. Doing
so may result in pressure buildup
and steam exposure that can pose
a risk of the user being burned.
37 If you find unmixed ingredients
sticking to the sides of the pitcher,
stop the appliance, remove the
lid, and use a scraper to dislodge
ingredients. NEVER insert your
hands into the pitcher, as you may
contact one of the blades and
experience a laceration.
38 DO NOT attempt to remove the
container and lids from the motor
base while the blade assembly is
still spinning. Allow the appliance
to come to a complete stop before
removing lid and container.
39 Upon completion of blending
or processing, ensure the blade
assembly is removed BEFORE
emptying container’s contents.
Remove the blade assembly by
carefully grasping the top of
the shaft and lifting it from the
container. Failure to remove the
blade assembly before emptying
the container results in a risk
of laceration.
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
40 Remove the Pro Extractor Blades®
Assembly from the Single-Serve
Cup upon completion of blending.
DO NOT store ingredients before
or after blending them in the cup
with the blade assembly attached.
Some foods may contain active
ingredients or release gases that
will expand if left in a sealed
container, resulting in excessive
pressure buildup that can pose
a risk of injury. For ingredient
storage in the cup, use only
Spout Lid to cover.
41 If the appliance overheats, a
thermal switch will activate and
temporarily disable the motor. To
reset, unplug the appliance and
allow it to cool for approximately
30 minutes before using again.
42 The maximum wattage rating for
this appliance is based on the
configuration of the Pro Extractor
Blades Assembly and Single-Serve
Cup. Other configurations may
draw less power or current.
43 DO NOT process dry ingredients
without adding liquid to the SingleServe Cup. The Single-Serve Cup is
not intended for dry blending.
44 DO NOT submerge the motor
base or touchscreen in water or
other liquids.
45 DO NOT spray the motor base or
touchscreen with any liquids. Turn
o and unplug the motor base
before cleaning.
46 DO NOT operate pump
during blending.
47 DO NOT operate pump
upside down.
48 DO NOT immerse pump in water
or any other liquid.
49 DO NOT incinerate this appliance
even if it is severely damaged. The
batteries can explode in a fire.
SAVE THESE INSTRUCTIONS
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PARTS
MAIN UNIT
A FreshVac Pump
B Twist-O Reservoir
C Cup FreshVac Tab
D Flip & Seal Lid
E 20 oz. Single-Serve FreshVac Cup
F Pro Extractor Blades® Assembly
G Spout Lid
H Pitcher FreshVac Tab
I Pitcher Lid
J Stacked Blade Assembly
K 72 oz.* FreshVac Pitcher
L Motor Base with Touchscreen
(power cord not shown)
GETTING TO KNOW YOUR NINJA® SMART SCREEN™
BLENDER DUO® WITH FRESHVAC™ TECHNOLOGY
WELCOME!
Congratulations on your
purchase. Use this instruction
manual to learn about the great
features of your Ninja Smart
Screen Kitchen System with
FreshVac Technology. From
assembly to use to maintenance,
you will find it all in here.
There are a variety of accessories
that are compatible with this
blenderseries.
To purchase more accessories
and find great recipes, visit
ninjakitchen.com.
*64 oz. max liquid capacity
NOTE: The top flap of your box shows
the select accessories that are included
with your model.
A
H
J
K
L
C
B
D
E
F
G
I
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BEFORE FIRST USE
AUTO-IQ PROGRAMS:
SMOOTHIE
Make super-smooth, sippable drinks and
shakes from fresh or frozen fruit, milk,
liquids, and ice
.
ICE CREAM
Create delicious and scoop -able frozen
desserts like ice cream or sorbet.
PUREE
Create anything from silky smooth
sauces to the perfect hummus.
FROZEN DRINK
Turn ice, juices, and fruit into expertly
blended frozen drinks.
EXTRACT
Ideal for tough, leafy, or fibrous whole
fruits and vegetables, including their
skins, seeds, andstems.
MANUAL SETTINGS:
LOW and HIGH
Use HIGH or LOW to blend ingredients to
your preferred consistency. Once selected,
these functions will run continuously until
turned o. They will not run in conjunction
with pre-set programs.
PULSE
Use PULSE by touching and releasing the
button to pulse ingredients to your desired
texture and consistency. This function
operates only when the button is touched.
Use short touches for short pulses, and
longer touches for longer pulses.
CONTROL PANEL
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
DID YOU KNOW?
• You can take your drinks on the go
using the spout lid.
• All containers, blade assemblies, and
lids are BPA free and dishwasher safe.
INSTALLING THE BATTERIES
1 Unscrew the FreshVac™ Pump’s
power button cap and remove the
spring-loaded battery cover.
2 Install 6 AA alkaline batteries
(included), ensuring the +/symbols on the batteries match
the markings on the battery cover
and battery housing.
3 Replace the battery cover, making
sure it is fully seated and clicked
in place.
4 Screw on the pump’s power
button cap.
USING AN OPTIONAL
AC POWER CORD
If you prefer to power your
FreshVac pump using an AC power
cord, you may purchase one on
ninjaaccessories.com.
1 Insert the small round end of the
AC power cord into the jack on
the pump.
2 Insert the 2-pronged plug of the
AC cord into an electrical outlet.
1 Remove all packaging materials
from the appliance. Exercise care
when unpacking blade assemblies.
All blade assemblies are sharp.
2 Wash containers, lids, and blade
assemblies in warm, soapy, water
using a dishwashing utensil with
a handle to avoid direct contact
with the blades. Exercise care when
handling blade assemblies, as the
blades are sharp.
3 Thoroughly rinse and air-dry all parts.
4 Wipe touchscreen with a soft,
damp cloth. Allow it to dry
completely before using.
LOW
HIGH
PULSE
FROZEN DRINK
SMOOTHIE
ICE CREAM
PUREE
WHAT IS AUTO-IQ® TECHNOLOGY?
Intelligent pre-set programs combine unique blending and pausing patterns
that do the work for you. Once a pre-set program is selected, it will start
immediately. Touch the selected program again to pause it.
Touch the Power symbol to turn your unit on or o.
NOTE: If the battery cover and power
button cap are not properly installed
or tightly in place, the pump will
not function.
NOTE: Use only an optional AC
adapter manufactured by SharkNinja.
Other after-market adapters are not
compatible with the FreshVac Pump.
LOW
HIGH
PULSE
EXTRACT
FROZEN DRINK
SMOOTHIE
AUTO-IQ PROGRAMS
FOR THE FRESHVAC CUP
AUTO-IQ PROGRAMS
FOR THE FRESHVAC™ PITCHER
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VACUUM BLENDING WITH THE
FRESHVAC™ PITCHER
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
IMPORTANT:
As a safety feature,
if the pitcher and lid are not
properly installed, the timer will
display “
” and the motor will
be disabled. If this happens,
repeat step 4 on page 13. When
the pitcher and lid are properly
installed, the program buttons will
illuminate steadily, indicating the
appliance is ready for use.
1
Place the unplugged motor base
on a clean, dry, level surface such
as a countertop or table. Press
downward on the motor base to
adhere the suction cups to the
work surface. Plug the motor base
into a wall outlet.
2 Set the pitcher on a level surface
and add ingredients, making sure
not to exceed the MAX LIQUID line.
Place the stacked blade assembly
on the spindle in the pitcher.
3 Add ingredients, making sure to
not exceed the MAX LIQUID line
marked on the side of the pitcher.
4 Place the lid on the pitcher, aligning
the triangle symbol located on the
lid with the triangle symbol located
on the pitcher’s handle. Press down
on the handle until it clicks into
place. The triangle symbols MUST be
aligned for the lid to lock onto place
and the unit to operate.
Vacuum blending recommended
for smoothies, soups, dips, frappes
and protein drinks for brighter flavors,
vibrant colors, and improved textures.
Non vacuum blending recommended
for frozen drinks and ice cream
programs for best results.
14 15
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VACUUM BLENDING WITH THE
FRESHVAC™ PITCHER - CONT�
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
TIPS:
• If the stacked blade assembly is not
fully seated, you will not be able to
install and lock the lid.
• To learn more about the programs
that work with your FreshVac
Pitcher, refer to page 11.
5
Set the pitcher on a level surface
and place the FreshVac Pump on
top of the FreshVac Tab on the lid.
The pump DOES NOT lock into
place on the lid.
6
Press the power button on top of
the pump to begin vacuum sealing.
The pump will make a motorized
noise and the light on the pump will
illuminate in white while vacuum
sealing is in progress . You do not
need to hold the pump in place
while vacuum sealing.
7
When vacuum sealing is complete,
the pump will shut o automatically
and the green light on the pump
will illuminate.
8 To release the pump from the
pitcher, press the pump release
button on the bottom front of
the pump and lift.
9 To blend ingredients, follow
instructions on the next page.
16 17
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VACUUM BLENDING WITH THE
FRESHVAC™ PITCHER - CONT�
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
IMPORTANT:
As a safety feature,
if the pitcher and lid are not
properly installed, the timer will
display “ ” and the motor will
be disabled. If this happens,
repeat step 4 on page 13. When
the pitcher and lid are properly
installed, the program buttons will
illuminate steadily, indicating the
appliance is ready for use.
12 If using a pre-set program, first
select the program that best
suits your recipe. The pre-set
feature will automatically stop
the appliance at the end of the
program. To pause the unit at any
time, select the currently active
setting a second time. Reference
page 11 for program descriptions.
13 If not using a pre-set program
and ingredients have reached
your desired consistency, stop
the appliance by selecting the
manual setting, and wait for
the appliance to come to a
complete stop.
NOTE: The Smart Screen™ Motor
Base can detect which container is
on the motor base. Only the functions
available for a particular container will
illuminate on the touchscreen.
14 When blending is complete,
rotate pitcher counterclockwise to
remove from motor base and place
on a level surface.
The vacuum seal must be released
before opening the pour spout or
removing the lid (see step 15 on the
next page for more information).
10
Lower the FreshVac pitcher onto
the motor base. Align the pitcher
so the handle is to the right, in a
diamond position. Then rotate
the pitcher clockwise until it
clicks into place.
11 When the unit is connected
to power and the container is
correctly locked onto the motor
base, touch the Power symbol to
turn unit on. The available program
buttons will illuminate and the unit
will be ready for use.
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VACUUM BLENDING WITH THE
FRESHVAC™ PITCHER - CONT�
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
16a To pour out thinner mixtures,
ensure the lid is locked in
place, then open the pour
spout cap (Fig. 1).
15 To release the vacuum seal, gently
lift the FreshVac Tab. Air will enter
the pitcher, making it easy
to remove the lid.
16b For thicker mixtures that cannot
be emptied through the pour
spout, remove the lid and
stacked blade assembly before
pouring. To remove the lid, press
the LID RELEASE button and lif t
the handle (Fig. 2). To remove
the blade assembly, carefully
grasp it by the top of the shaft
(Fig. 3). The pitcher can then be
emptied (Fig. 4).
17
Unplug the unit when finished.
To lift the motor base, place your
hands underneath both sides
of it and gently pull the unit up
and toward you. Refer to the
Care & Maintenance section for
storing instructions.
Fig. 1
Fig. 3
Fig. 2
Fig. 4
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VACUUM BLENDING WITH THE
SINGLE-SERVE FRESHVAC™ CUP
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
2 Place the Pro Extractor Blades®
Assembly on the top of the cup
and turn clockwise to seal.
3
Turn cup upside down so the
Flip & Seal Lid is on top and the
bottom of the blade assembly is
flat on the counter.
1 Add ingredients to the FreshVac
Cup. DO NOT add ingredients past
the MAX LIQUID line on the cup.
4 To open the Flip & Seal Lid, press
and lift the latch. Set the FreshVac
Pump on top of the FreshVac Tab.
5
Press the power button on top of
the pump to begin vacuum sealing.
The pump will make a motorized
noise and the light on the pump will
illuminate in white while vacuum
sealing is in progress. You do not
need to hold the pump in place while
vacuum sealing.
8 Close the Flip & Seal Lid, pressing
it until it clicks into place.
9 To blend ingredients, follow
instructions on the next page.
6 When vacuum sealing is complete,
the pump will shut o automatically
and the green light on the pump
will illuminate.
7 To release the pump from the cup,
press the pump release button on
the bottom front of the pump and lift.
Vacuum blending recommended
for extractions, smoothies, soups, dips,
and dressings for brighter flavors,
vibrant colors, and improved textures.
Non vacuum blending recommended
for whipped desserts that benefit from
added air and frozen drinks with highly
frozen ingredients for thicker results.
22 23
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VACUUM BLENDING WITH THE
SINGLE-SERVE FRESHVAC™ CUP - CONT�
IMPORTANT: Review all warnings
on pages 4-7 before proceeding.
10 Place the unplugged motor base
on a clean, dry, level surface such
as a countertop or table. Press
downward on the motor base to
adhere the suction cups to the
work surface. Plug the motor
base into a wall outlet.
11
Turn the Single-Serve Cup upside
down and install on the motor base.
Align the tabs on the cup with the
slots on the base, then twist until it
clicks into place. Touch the Power
symbol to turn unit on. The available
program buttons will illuminate and
the unit will be ready for use.
NOTE: Pre-set programs have pauses
and changes in speed throughout
the cycle.
NOTE: The Smart Screen™ Motor
Base can detect which container is
on the motor base. Only the functions
available for a particular container will
illuminate on the touchscreen.
12 If using a pre-set program, first
select the program that best suits
your recipe. The pre-set feature will
automatically stop the unit at the end
of the program. To pause the unit at
any time, touch the currently active
program a second time. Reference
page 11 for program descriptions.
15
Turn cup over so blade assembly
is on top. Rotate blade assembly
counterclockwise to remove. To take
your blended contents on the go,
place the spout lid on cup and turn
clockwise to seal.
16
Unplug the unit when finished. To lift
the motor base, place your hands
underneath both sides of it and gently
pull the unit up and toward you. Refer
to the Care & Maintenance section for
storing instructions.
TIPS:
• To learn more about the programs
that work with your Single-Serve
Cup, refer to page 11.
13 When blending is complete, rotate
cup counterclockwise to remove
from motor base and place cup on
a level surface. Pressure must be
released before opening the cup.
14
Open the Flip & Seal Lid by
pressing the tab and lifting. To
release the vacuum seal, gently lift
the FreshVac Tab. Air will enter the
cup, making it easy to remove the
blade assembly.
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TROUBLESHOOTING GUIDECARE & MAINTENANCE
CLEANING
1 Separate all parts.
2 Wash all containers in warm, soapy
water with a soft cloth.
3 Hand-Washing
Wash blade assemblies in warm,
soapy water using a dishwashing
utensil with a handle to avoid direct
contact with the blades. Exercise
care when handling blade assemblies
as the blades are sharp. Thoroughly
rinse and air-dry all parts.
Dishwasher
All attachments are dishwasher safe.
Place the lids, blade assemblies,
and twist-o reservoir on the top
rack of the dishwasher ON LY. The
pitcher and cup can be placed on
the top or bottom rack. Ensure the
blade assemblies are removed from
their containers before placing in
the dishwasher. Exercise care when
handling blade assemblies.
Motor Base
Turn o the unit and unplug the
motor base before cleaning. Wipe
motor base with a clean, damp cloth.
To clean the touchscreen, apply an allpurpose cleaner to a soft cloth, such as
microfiber, and wipe gently.
NEVER directly spray the base or
touchscreen with water or other liquids.
DO NOT use abrasive cloths, pads, or
brushes to clean base or touchscreen,
as they can dull or scratch the surface.
FreshVac™ Pump
NEVER submerge the pump in water or
other liquid.
If you see water or other
liquid in the twist-o reservoir:
1 Remove twist-o reservoir
from pump and wash and dry
it thoroughly.
2 Run pump for 10 seconds to clear
any fluid.
3 Wipe pump clean with a soft cloth.
4 Reattach twist-o reservoir to pump.
STORING
Wrap power cord around cord wrap on
back of motor base. Store unit upright
and store all blade assemblies inside or
attached to their respective containers
with their lids locked into place.
DO NOT store blended or unblended
ingredients in the Single-Serve
FreshVac Cup with the Pro Extractor
Blades® Assembly attached. Use only
the spout lid when storing blended or
unblended ingredients in the cup.
DO NOT stack items on top of the
containers. Store any remaining
attachments alongside the unit or
in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR
THERMOSTAT
This unit features a unique safety
system that prevents damage to
the motor and drive system should
you inadvertently overload it. If the
unit is overloaded, the motor will be
temporarily disabled. Should this occur,
follow the reset procedure below.
1 Unplug the unit from the
electricaloutlet.
2 Allow the unit to cool for
approximately 15 minutes.
3
Remove the container’s lid and blade
assembly. Empty the container and
ensure no ingredients are jamming
the blade assemblies.
IMPORTANT: Ensure that
maximum capacities are not
exceeded. This is the most typical
cause of appliance overload.
If your unit needs servicing,
please call Customer Service
at 1-877-646-5288.
WARNING: To reduce the risk of shock and unintended operation,
turn power o and unplug unit before troubleshooting�
Unit doesn’t turn on�
• Make sure unit is plu gged in.
• Display will read “ ” once connected to power.
• Place container on base and rotate it clockwise until it clicks into place . Available
programs will illuminate, indicating the unit is ready for use.
Unit doesn’t turn o�
• Remove container from base by rotating it counterclockwise and lifting it. Display
should turn o. Unplug the power co rd from the outlet.
Doesn’ t mix well; ingredients get stuck�
• Using the pre-set programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
• When filling the cup, star t with fresh fruit or veggies, th en leafy greens or herbs. Next add
liquids or yog urt, then seeds, powde rs, or nut butters. Finally, add ice or frozen ingredients.
Motor base won’t stick to counter or tabletop�
• Make sure surface and suction feet are wiped clean. Suc tion feet will only stick to
smooth surfaces.
• Suction fe et will not stick on some surfa ces such as wood , tile, and non-polish ed finishes.
• DO NOT attempt to use unit when the motor base is stuck to a surface that is not
secure (cutting board, platter, plates, etc.).
Unit is dicult to remove from counter for storage�
• Place your hands underne ath both sides of the motor base and gently pull the unit up
and toward yo u.
Touchscre en display shows a blinking
“
”
message�
• The Smart Screen™ Motor Base can detect which container is installe d. You may be trying
to use a program that is not designed for the contain er you have installed. The programs
available for a particular container will illuminate once th e container is p roperly installed.
Pump won’t turn on�
• Ensure that working batteries are installed correctly in the pump, and the battery cover
is securely in place.
• If using an optional AC adapter, make sure it is man ufactured by SharkNinja . Other
after-market adapters are not compatible with th e pump.
• If using a SharkNinja AC adapter, make sure the connector is inserted fully into the pump.
Pump won’t turn o when using the pitcher�
The pump will shut o once a vacuum seal is achieved. If a vacuum seal is not achieved,
you will be able to rem ove the pump from the lid. If this happens, turn o the pump and
check the following:
• Make sure the pour spout on the lid is fully closed and the lid’s handle is clicked in place.
• Ensure the FreshVac Tab on the lid is properly installed. DO NOT remove the tab from the lid.
26 27
ninjakitchen.com
TROUBLESHOOTING GUIDE - Cont�
Pump won’t turn o when using the cup �
The pump will shut o once a vacu um seal is achieved. If a vacuum seal is not achieved,
you will be able to rem ove the pump from the lid. If this happens, turn o the pump and
check the following:
• Make sure the Pro Ex tractor Blades® Assembly is tightly attached to the cup.
• Ensure the FreshVac™ Tab on the Flip & Seal Lid is properly ins talled.
DO NOT remove the tab from the lid.
Accident ally removed the FreshVac ta b and need to reinstall�
If you accidentally remove the FreshVac Tab, follow these easy steps to reinstall it:
• For the pitcher, align the b ottom side of the FreshVac Tab to match the shape of th e
opening on the pitcher lid. Then press the tab down until it is seated flat.
• For the cup, first e nsure the FreshVac Tab matches up with the op ening on the Flip &
Seal Lid. N ext, align the bottom side of the tab to match the shape of the opening o n
the cup. The n press the tab down until it is seated flat.
Can’t remove Pro Extractor B lades® A ssembly from cup or lid from pi tcher�
• Container will be vacuum sea led shut after using the FreshVac pump.
• Release the vacuum seal by gently pulling up on the FreshVac Tab.
FreshVac Pump does not lock onto container�
• Pump will not lock onto pitcher lid or cup. Once pump is activated, the p ump will seal
to the lid and become secure.
FreshVac Pump is stuck on container�
• To release the pump from the container, press the pump release button (up arrow)
and lift up.
What do the lights on the FreshVac pump mean?
• White LED light indicates the pump has been activated and vacuum sealing
is in progress .
• Green LED light indicates the vacuum seal is co mplete. Pump will automatically
shut o when co mplete.
• A blinking light indicates the batteries have been loaded incorrectly or n eed
to be replaced .
REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com
or contact Customer Service at 1 -877-646-5288.
PRODUCT REGISTRATION
Please visit registeryourninja.com or call 1-877-646-5288 to register your new
Ninja® product within ten (10) days of purchase. You will be asked to provide
the store name, date of purchase, and model number along with your name
and address.
The registration will enable us to contact you in the unlikely event of a product
safety notification. By registering, you acknowledge you have read and understood
the instructions for use and warnings set forth in the accompanying instructions.
The 1-Year Limited Warrant y applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the
original product only and is not transferable.
SharkNinja warrants th at the unit shall b e free from defe cts in material and workmanship
for a period of 1 year from the date of purchase when it is used under normal household
conditions a nd maintained according to the re quirement s outlined in this instruction manual,
subject to the following conditions and exclusions.
What is covere d by my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event th at a replacement unit is issued, the warranty coverage ends 6 months
after the receipt date of the replacement unit or the remainder of the existing warranty,
whichever is greater. If the unit is replaced, SharkNinja reserves the right to replace the
unit with one of equal or greater value.
What is not covered by my warranty?
Our Customer Service and Product Specialists are available to provide a ll the warrant y
service options available to you , including the possibilit y of upgrading to our VIP Warrant y
Service O ptions for select product categories .
1. Normal wear and tear of wearable parts (including all blending vessels, lids, blades,
blender base, and pump) that require regular maintenance and/or replaceme nt to
ensure the proper functioning of your unit a re not covered by this warra nty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send the unit to us for repair or
replacement. A fee of $19.95 for return shipping costs will be charged at the time of
return shipment of the repaire d or replacem ent unit.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to
mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting f rom damages from shipping or from repairs, service , or
alteration to the product or any of its p arts that have been performed by a repair p erson
not authorized by SharkNinja .
7. Product s purchased , used, or op erated outside of North Am erica.
Problems with your unit/How to get service:
If your applia nce fails to operate properly while in use under n ormal household conditions
within the warranty period, visit ninjakitchen.com for product care/maintenance self-help.
Our Customer Service and Product Specialists are also available at 1-877- 646-5288 to assist
with product support and warranty service options.
How to init iate a warra nty clai m:
You can call 1- 877-64 6-528 8 to have a Customer Se rvice Specialist assist you. Please note,
you must call 1-877- 646- 5288 to initiate a warranty claim . Return and packing instruction
information will be provided at that time.
For Customer Service hours, visit ninjakitchen.com.
Replacem ent parts are available for purchase at ninjaaccessories.com. For more informatio n
on what are classified as wearable and non-wearable parts, visit ninjakitchen.com/warranty.
This warrant y gives you specific legal rights, and you may also have other rights that vary
from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential dama ges,
so the above may not ap ply to you.
ONE (1) YEAR
LIMITED WARRANTY
@ninjakitchen
SharkNinja Operating LLC
US: Needham, MA 02494
1-877-646-5288
ninjakitchen�com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change withoutnotice.
AUTO-IQ, DUO, NINJA, and PRO EXTRACTOR BLADES
are
registered trademarks
of SharkNinja Operating LLC.
FR ESHVAC and SMART SCREEN are trademarks of SharkNinja Operating LLC.
For SharkNinja U.S. Patent information, visit sharkninja.com/uspatents
© 2018 SharkNinja Operating LLC
CT661V�IB�EN�MP�180717
PRINTED IN CHINA
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