Ninja AD-DZ Owners Guide

2-BASKET AIR FRYER
AD-DZ
Series
OWNER’S GUIDE
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THANK YOU
for purchasing the Ninja® Foodi® 2-Basket Air Fryer
REGISTER YOUR PURCHASE
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Scan QR code using mobile device
RECORD THIS INFORMATION
Model Number: �����������������
Serial Number: ������������������
Date of Purchase: ���������������� (Keep receipt)
Store of Purchase: ���������������
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Watts: 1690W
TIP: You can find the model and serial numbers on the QR code label on the back of the unit by the power cord.
CONTENTS
Important Safeguards .................................2
Parts .................................................4
Getting to Know Your Ninja® Foodi® 2-Basket Air Fryer .....5
Function Buttons ........................................5
Operating Buttons ....................................... 5
Before First Use .......................................5
Cooking with DualZone
Pausing & Ending Cook Times ...........................8
Pausing Time in a Single Zone .............................8
Ending the Cook Time in One Zone (while using both zones) ...8
Cooking in a Single Zone ...............................9
Air Fry ...........................................9
Bake ............................................ 10
Roast ........................................... 10
Reheat ...........................................11
Dehydrate ........................................11
Air Broil ..........................................12
Cleaning Your 2-Basket Air Fryer ....................... 13
Helpful Tips ......................................... 13
Replacement Parts ................................... 13
Troubleshooting Guide ............................... 14
Warranty ............................................ 15
TM
Technology ......................6
ENGLISH
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IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS.
When using electrical appliance, basic safety precautions should always be followed, including the following:
WARNINGS
1 This appliance can be used by
persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
2 Keep the appliance and its cord out
of reach of children. DO NOT allow the appliance to be used by children. Close supervision is necessary when used near children
3 Children should not play with
the appliance.
4 NEVER use electrical socket
below counter.
5 NEVER connect this appliance to
an external timer switch or separate remote-control system.
6 When using this appliance, provide
at least 6 inches (15.25 cm) of space above and on all sides for air circulation.
7 To protect against electrical shock
DO NOT immerse cord, plugs, or main unit housing in water or other liquid. Cook only in the basket provided .
8 Regularly inspect the appliance
and power cord. DO NOT use the appliance if there is damage to the power cord or plug. If the appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
9 DO NOT use an extension cord. A
short power-supply cord is used to reduce the risk of children grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord.
10 ALWAYS ensure the appliance is
properly assembled before use.
11 DO NOT cover the air intake vent
or air outlet while unit is operating. Doing so will prevent even cooking and may damage the unit or cause it to overheat.
12
Before placing removable basket into the main unit, ensure basket and unit are clean and dry by wiping with a soft cloth.
13 This appliance is for household
use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in moving vehicles or boats. DO NOT use outdoors. Misuse may cause injury.
14 Intended for worktop use only. Ensure
the surface is level, clean and dry. DO NOT move the appliance when in use.
15 DO NOT place the appliance near the
edge of a worktop during operation.
16 DO NOT use accessory attachments not
recommended or sold by SharkNinja. Do not place accessories in a microwave, toaster oven, convection oven, or conventional oven or on a ceramic cooktop, electric coil, gas burner range or outdoor grill. The use of accessory attachments not recommended by SharkNinja may cause fire, electric shock or injuries.
17 ALWAYS ensure basket is properly
closed before operating.
18 DO NOT use the appliance without
the removable basket installed.
19 DO NOT use this appliance for
deep-frying.
20 DO NOT place appliance on hot
surfaces or near a hot gas or electric burner or in a heated oven.
21 Prevent food contact with heating
elements. DO NOT overfill when cooking. Overfilling may cause personal injury or property damage or affect the safe use of the appliance.
22 DO NOT place items on top of unit
at any time.
23 Socket voltages can vary, affecting
the performance of your product. To prevent possible illness, use a thermometer to check that your food is cooked to the temperatures recommended.
24 Should the unit emit black smoke,
unplug immediately. Wait for smoking to stop before removing any cooking accessories.
25 DO NOT touch hot surfaces.
Appliance surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven mitts and use available handles.
26 Extreme caution must be used
when the appliance contains hot food. Improper use may result in personal injury.
27 This appliance has a polarized plug
(one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT attempt to modify the plug in any way.
Indicates to read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.
Take care to avoid contact with hot surface. Always use hand protection to avoid burns.
28 Spilled food can cause serious burns.
Keep appliance and cord away from children. DO NOT let cord hang over edges of tables or counters or touch hot surfaces.
29 The basket and crisper plate become
extremely hot during the cooking process. Avoid physical contact while removing the basket or plate from the appliance. ALWAYS place basket or plate on a heat-resistant surface after removing. DO NOT touch accessories during or immediately after cooking.
30 Cleaning and user maintenance
should not be carried out by children.
31 To disconnect, press the power
button to turn off the unit, then unplug from socket when not in use and before cleaning. Allow to cool before cleaning, disassembly, putting in or taking off parts and storage.
32 DO NOT clean with metal scouring
pads. Pieces can break off the pad and touch electrical parts, creating the risk of electric shock.
33 Please refer to the Cleaning &
Maintenance section for regular maintenance of the appliance.
For indoor and household use only.
SAVE THESE INSTRUCTIONS
ENGLISH
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PARTS
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
GETTING TO KNOW YOUR NINJA® FOODI® 2-BASKET AIR FRYER
ENGLISH
Air Intake Vent
(located on back)
Nonstick
Crisper Plates
(One for each basket)
Air Outlet
Main Unit
SMART FINISH
SMART FINISH
MATCH COOK
Control Panel
When setting time, the digital display shows HH:MM.
FUNCTION BUTTONS
*Not all functions are included on every model.
*
AIR BROIL: Add the crispy finishing touch
to meals, or melt toppings to create the perfect finish.
AIR FRY: Use this function to give your food crispiness and crunch with little to no oil.
ROAST: Use the unit as a roaster oven for tender meats and more.
REHEAT: Warm your leftovers, with a crispy result.
DEHYDRATE: Dehydrate meats, fruits, and vegetables for healthy snacks.
BAKE: Create decadent baked treats and desserts.
OPERATING BUTTONS
1
Controls the output for the basket
on the left.
2
Controls the output for the basket
on the right.
TEMP arrows: Use the up and down arrows to adjust the cook temperature before or during cooking.
TIME arrows: Use the up and down arrows
Nonstick Baskets
(One for each zone)
to adjust the cook time in any function before or during the cook cycle.
MATCH COOK
SMART FINISH button: Automatically syncs the cook times to ensure both zones finish at the same time, even if there are dierent cook times.
MATCH COOK button: Automatically matches zone 2 settings to those of zone 1 to cook a larger amount of the same food, or cook dierent foods using the same function, temperature, and time.
START/PAUSE button: After selecting temperature and time, start cooking by pressing the START/PAUSE button. To pause cooking, first select the zone you would like to pause, then press the START/PAUSE button.
POWER BUTTON: The
button turns the unit on and off and stops all cooking functions.
Standby Mode: After 10 minutes of no interaction with the control panel, the unit will enter standby mode. The Power button will be dimly lit.
Hold Mode: Hold will appear on the unit while in SMART FINISH mode. One zone will be cooking, while the other zone will be holding until the times sync together.
NOTE: Not all models include all functions.
BEFORE FIRST USE
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Multi-Layer Rack
(Not included with all models)
1 Remove and discard any packaging material, promotional labels, and tape from the unit. 2 Remove all accessories from the package and read this manual carefully. Please pay
particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage.
3 Wash the baskets and crisper plates in hot, soapy water, then rinse and dry thoroughly.
The crisper plates and baskets are the ONLY dishwasher-safe parts. NEVER clean the main unit in the dishwasher.
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Starting both zones at the same time, but ending at dierent times:
1 Select zone 1, then select the desired
function. Use the TEMP arrows to set the temperature.
2 Use the TIME arrows to set the time.
3 Repeat steps 2 and 3 for zone 2.
(AIR BROIL is not available if programmed in zone 1.)
4 Press the START/PAUSE button to begin
cooking in both zones.
5 When cooking is complete in each zone,
the unit will beep and “End will appear on the display.
6 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
MATCH COOK
To cook a larger amount of the same food, or cook dierent foods using the same function, temperature, and time:
1 Place ingredients in the baskets, then
insert baskets in unit.
2 Zone 1 will remain illuminated. Select the
desired cooking function. (AIR BROIL is not available with this function.) Use the TEMP arrows to set the temperature, and use the TIME arrows to set the time.
3 Press the MATCH COOK button to copy
the zone 1 settings to zone 2. Then Press START/PAUSE to begin cooking in both zones.
4 End will appear on both screens when
cooking ends at the same time.
5 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
4 Press SMART FINISH, then press the
START/PAUSE button to begin cooking in the zone with the longest time. The other zone will display Hold. The unit will beep and activate the second zone when both zones have the same time remaining.
5 When cooking is complete, the unit will
beep and “End” will appear on the display.
6 Remove ingredients by dumping them
out or using silicone-tipped tongs/utensils. DO NOT place drawer on top of unit.
COOKING IN YOUR 2-BASKET AIR FRYER
SMART FINISH
MATCH COOK
NOTE: If you decide the food in one of the zones is done cooking before the cook time is up, you can STOP A ZONE. Select that zone, then press START/PAUSE to pause the zone or set the time to zero. See page 11 for further instructions.
NOTE: It is recommended to shake your food during cooking. To keep the time at a synchronized finish, press the START/PAUSE button to pause both zones. To pause a single zone during dual zone cooking, refer to page 8.
NOTE: It is recommended to shake your food during cooking. To keep the time at a synchronized finish, press the START/PAUSE button to pause both zones. To pause a single zone during dual zone cooking, refer to page 8.
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
NOTE: If you decide the food in one of the zones is done cooking before the cook time is up, you can STOP A ZONE. Select that zone, then press START/PAUSE to pause the zone or set the time to zero. See page 11 for further instructions.
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
SMART FINISH
MATCH COOK
REFERENCE QUICK START GUIDE FOR RECIPES AND COOKING CHARTS
COOKING WITH DUALZONETM TECHNOLOGY
DualZone Technology utilizes two cooking zones to increase versatility. The Smart Finish feature ensures that, regardless of dierent cook settings, both zones will finish ready to serve at the same time.
For detailed instructions on using each function, see pages 10–13.
SMART FINISH
To finish cooking at the same time when foods have dierent cook times, temps, or even functions:
1 Place ingredients in the baskets, then
insert baskets in unit.
2 Zone 1 will remain illuminated. Select the
desired cooking function. Use the TEMP arrows to set the temperature, and use the TIME arrows to set the time.
SMART FINISH
MATCH COOK
ENGLISH
3 Select zone 2, then select the desired
cooking function. (AIR BROIL is not available if selected in zone 1) Use the TEMP arrows to set the temperature, and use the TIME arrows to set the time.
NOTE: You can select a dierent function for zone 2.
NOTE: Air Broil can only be used in one zone.
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NOTE: Air Broil cannot be used in Match Cook mode.
COOKING IN YOUR 2-BASKET AIR FRYER – CONT.
ENDING THE COOK TIME IN ONE ZONE (WHILE USING BOTH ZONES)
1 Select the zone you would like to stop.
SMART FINISH
MATCH COOK
2 Then press the down TIME arrow to
set the time to zero.
SMART FINISH
MATCH COOK
3 Once you have set the time to zero,
press the START/PAUSE button.
4 The time in that zone is then canceled,
and “End” will appear on the display. Cooking will continue in the other zone.
SMART FINISH
MATCH COOK
PAUSING BOTH ZONES AT THE SAME TIME
1 To pause time in the SMART FINISH
mode, or to pause both zones in dual zone cooking, press the START/PAUSE button.
SMART FINISH
MATCH COOK
2 To resume cooking, press the
START/PAUSE button again.
PAUSING A SINGLE ZONE DURING DUAL ZONE COOKING
1 To pause time in a single zone while
both zones are running, select the zone you want to pause, then press the START/PAUSE button.
SMART FINISH
MATCH COOK
2 To resume cooking, press the
START/PAUSE button again.
COOKING IN A SINGLE ZONE
For instructions on using both zones at the same time, see pages 6–7.
To turn on the unit, plug the power cord into a wall outlet, then press the power
Air Fry 1 Install crisper plate in the basket, then
place ingredients in the basket, and insert basket in unit.
2 The unit will default to zone 1 (to use
zone 2 instead, select zone 2). Select AIR FRY.
SMART FINISH
MATCH COOK
3 Use the TEMP arrows to set the desired
temperature.
button.
5 Use the TIME arrows to set the time
in 1-minute increments up to 1 hour. Press the START/PAUSE button to begin cooking.
SMART FINISH
MATCH COOK
NOTE: During cooking, you can remove the basket and shake or toss ingredients for evening crisping. If you would like to pause during this time, press the zone number then START/PAUSE. If using a single zone, press START/PAUSE
6 When cooking is complete, the unit will
beep and “End” will appear on the display.
SMART FINISH
MATCH COOK
7 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
SMART FINISH
MATCH COOK
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COOKING IN YOUR 2-BASKET AIR FRYER – CONT.
SMART FINISH
MATCH COOK
Bake (Not available on all models.) 1 Install crisper plate in the basket (optional),
then place ingredients in the basket, and insert basket in unit.
2 The unit will default to zone 1 (to
use zone 2 instead, select zone 2). Select BAKE.
SMART FINISH
MATCH COOK
NOTE: To convert recipes from a traditional oven, reduce the temperature by 25°F.
3 Use the TEMP arrows to set the desired
temperature.
SMART FINISH
MATCH COOK
4 Use the TIME arrows to set the time in
1-minute increments up to 1 hour and in 5-minute increments from 1 to 4 hours. Press the START/PAUSE button to begin cooking.
SMART FINISH
MATCH COOK
5 When cooking is complete, the unit will
beep and “End” will appear on the display.
Roast 1 Install crisper plate in the basket (optional),
then place ingredients in the basket, and insert basket in unit.
2 The unit will default to zone 1
(to use zone 2 instead, select zone 2). Select ROAST.
SMART FINISH
MATCH COOK
3 Use the TEMP arrows to set the desired
temperature.
SMART FINISH
MATCH COOK
4 Use the TIME arrows to set the time in
1-minute increments up to 1 hour and in 5-minute increments from 1 to 4 hours. Press the START/PAUSE button to begin cooking.
SMART FINISH
MATCH COOK
5 When cooking is complete, the unit will
beep and “End” will appear on the display.
SMART FINISH
MATCH COOK
Reheat 1 Install crisper plate in the basket (optional),
then place ingredients in the basket, and insert basket in unit.
2 The unit will default to zone 1 (to
use zone 2 instead, select zone 2). Select REHEAT.
SMART FINISH
MATCH COOK
3 Use the TEMP arrows to set the desired
temperature.
SMART FINISH
MATCH COOK
4 Use the TIME arrows to set the time
in 1-minute increments up to 1 hour. Press the START/PAUSE button to begin reheating.
SMART FINISH
MATCH COOK
5 When reheating is complete, the unit will
beep and “End” will appear on the display.
Dehydrate 1 Place a single layer of ingredients in the
basket. Then install the crisper plate in the basket on top of the ingredients and place another layer of ingredients on the crisper plate.
2 The unit will default to zone 1 (to use
zone 2 instead, select zone 2). Select DEHYDRATE. The default temperature will appear on the display. Use the TEMP arrows to set the desired temperature.
SMART FINISH
MATCH COOK
3 Use the TIME arrows to set the time in
15-minute increments from 1 to 12 hours. Press the START/PAUSE button to begin dehydrating.
SMART FINISH
MATCH COOK
4 When cooking is complete, the unit will
beep and “End” will appear on the display.
SMART FINISH
MATCH COOK
5 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
ENGLISH
SMART FINISH
MATCH COOK
6 Remove ingredients by dumping them out
6 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
6 Remove ingredients by dumping
them out or using silicone-tipped tongs/utensils.
or using silicone-tipped tongs/utensils.
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COOKING IN YOUR 2-BASKET AIR FRYER – CONT.
CLEANING YOUR 2-BASKET AIR FRYER
Air Broil (Not available on all models.)
NOTE: AIR BROIL cannot be used in
both zones at the same time.
1 Install crisper plate in the basket, then
place ingredients in the basket, and insert basket in unit.
2 The unit will default to zone 1 (to use
zone 2 instead, select zone 2). Select AIR BROIL.
SMART FINISH
MATCH COOK
3 Use the TEMP arrows to set the desired
temperature.
SMART FINISH
MATCH COOK
4 Use the TIME arrows to set the time in
1-minute increments up to 30 minutes. Press the START/PAUSE button to begin cooking.
SMART FINISH
MATCH COOK
5 When cooking is complete, the unit will
beep and “End” will appear on the display.
SMART FINISH
MATCH COOK
6 Remove ingredients by dumping them out
or using silicone-tipped tongs/utensils.
The unit should be cleaned thoroughly after every use. Unplug the unit from the wall outlet before cleaning.
Part/Accessory Cleaning Method Dishwasher Safe?
To clean the main unit and the control panel, wipe them clean with a damp cloth.
Main Unit
NOTE: NEVER immerse the main unit in
No
water or any other liquid. NEVER clean the main unit in a dishwasher.
The crisper plates can be washed in the
Crisper Plates
dishwasher or by hand. If hand-washing,
Yes
air-dry or towel-dry all parts after use.
The baskets can be washed in the dishwasher or by hand. If hand-washing,
Baskets
air-dry or towel-dry all parts after use.
Yes *
*To extend the life of your basket, we recommend hand-washing them.
If food residue is stuck on the crisper plates or baskets, place them in a sink filled with warm, soapy water and allow to soak.
HELPFUL TIPS
1 For consistent browning, make sure
ingredients are arranged in an even layer on the bottom of the basket with no overlapping. If ingredients are overlapping, make sure to shake them halfway through cooking.
2 Cook temperature and time can be
adjusted at any time during cooking. Simply select the zone you want to adjust, then press the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.
3 To convert recipes from a traditional
oven, reduce the temperature by 25°F. Check food frequently to avoid overcooking.
4 Occasionally, the fan from the air fryer
will blow lightweight foods around. To alleviate this, secure foods (like the top slice of bread on a sandwich) with wooden toothpicks.
5 The crisper plates elevate ingredients
in the baskets so air can circulate under and around ingredients for even, crisp results.
6 After selecting a cooking function, you
can press the START/PAUSE button to begin cooking immediately. The unit will run at the default temperature and time.
7 For best results with fresh vegetables
and potatoes, use at least 1 tablespoon of oil. Add more oil as desired to achieve the preferred level of crispiness.
8 For best results, check progress
throughout cooking and remove food when desired level of brownness has been achieved. We recommend using an instant-read thermometer to monitor the internal temperature of proteins.
9 For best results, remove food directly
after the cook time is complete to avoid overcooking.
ENGLISH
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REPLACEMENT PARTS
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at 1-877-646-5288.
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TROUBLESHOOTING GUIDE
• How do I adjust the temperature or time while using a single zone?
When a single zone is running the time or temperature can be adjusted at any time by pressing the up/down arrows.
• How do I adjust the temperature or time while using both zones?
Select the desired zone, then use the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.
• Can I cook dierent foods in each zone and not worry about cross contamination?
Yes, both zones are self-contained with separate heating elements and fans.
• How do I pause or stop one zone when using both zones?
Select the zone you want to pause or stop, then press the START/PAUSE button.
• Are the baskets safe to put on my countertop?
The baskets will heat up during cooking. Use caution when handling, and place them on heat-safe surfaces only. DO NOT place the baskets on the top of the unit.
• When should I use the crisper plate?
Use the crisper plate when you want food to come out crispy. The plate elevates the food in the basket so that air can flow under and around it to cook ingredients evenly.
• Why didn’t my food cook fully?
Make sure the basket is fully inserted during cooking. For consistent browning, make sure ingredients are arranged in an even layer on the bottom of the basket with no overlapping. Shake basket to toss ingredients for even crispiness. Cook temperature and time can be adjusted at any time during cooking. Simply use the TEMP arrows to adjust the temperature or the TIME arrows to adjust the time.
• Why is my food burned?
For best results, check progress throughout cooking and remove food when desired level of brownness has been achieved. Remove food immediately after the cook time is complete to avoid overcooking.
• Why do some ingredients blow around when air frying?
Occasionally, the fan from the air fryer will blow lightweight foods around. Use wooden toothpicks to secure loose lightweight food, like the top slice of bread on a sandwich.
• Can I air fry wet, battered ingredients?
Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg, and then with bread crumbs. Press breading firmly onto the battered ingredients, so crumbs won’t be blown o by the fan.
• Why did the display screen go black?
The unit is in standby mode. Press the power
button to turn it back on.
• Why is the unit beeping?
Either the food is done cooking, or the other zone has started cooking.
• Why is there an “E” message on the display screen?
The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288.
• Why did a circuit breaker trip while using the unit? The unit uses 1690 watts of power, so it must be plugged into an outlet on a 15-amp circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is also important that the unit be the only appliance plugged into an outlet when in use. To avoid tripping a breaker, make sure the unit is the only appliance plugged into an outlet on a 15-amp breaker
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and
is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender bases, removable pots , racks, pans, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse, abuse, negligent handling , failure to perform required maintenance (e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1- 877- 646-5288 to assist with product support and warranty service options, including the possibilit y of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1 -877-646-528 8 to initiate a warrant y claim . You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourninja.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
ENGLISH
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NOTESNOTES
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SharkNinja Operating LLC US: Needham, MA 02494 1-877-646-5288 ninjakitchen.com
Illustrations may dier from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
FOODI and NINJA are registered trademarks of Shark Ninja O perating LLC.
DUALZONE TECH NOLOGY is trademark of SharkNinja O perating LLC.
For SharkNinja U.S. patent information, visit sharkninja.com/uspatents/
© 2020 SharkNinja Operating LLC
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