The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at
any time. Visit www.segway.com or check the Segway-Ninebot App to download the latest user materials.
You must install the App to follow the New Rider Tutorial and activate your product before use.
CE.00.0044.34-A
Ninebot S-Max
User Manual
Please read the user manual carefully before use, and keep it for future reference.
Contents
Welcome..............................................................................................................................................................01
1. Riding Safety................................................................................................................................................ 02
2. Packing List .................................................................................................................................................. 04
3. Diagram ........................................................................................................................................................ 05
4. Assembling, Adjustment and Replacement............................................................................................... 08
5. Charging .........................................................................................................................................................11
6. Activate the S-Max........................................................................................................................................ 12
7. Learning to Ride ............................................................................................................................................13
8. Warnings and Cautions ................................................................................................................................ 15
9. Power-assist Mode........................................................................................................................................ 18
10. Specifications................................................................................................................................................19
11. Certifications................................................................................................................................................ 20
12. Maintenance.................................................................................................................................................. 21
13. Trademark and Legal Statement..................................................................................................................22
14. Contacts.........................................................................................................................................................24
WARNING
Please read the User Manual carefully and understand the assembly and usage before allowing child to
ride it. Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or
other bodies of water; always wear shoes, and never allow more than 1 rider.
Welcome
1 Riding Safety
Thank you for choosing the Ninebot S-Max.
Ninebot S-Max (referred to as S-Max in this manual) is a stylish recreational equipment. It is easy to
operate and also can be assembled with the Ninebot Gokart Kit.
Enjoy your ride and connect with Segway riders worldwide!
FrontBack
WARNING
Always step on/o from the back of the S-Max.
1. S-Max is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot (means Ninebot
(Beijing) Tech Co., Ltd. and its subsidiaries and affiliate) nor Segway Inc. is responsible for any injuries or damage caused by
a rider's inexperience or failure to follow the instructions in this document.
2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot
eliminate all the risks. Remember that whenever you ride the S-Max you risk injury or death from loss of control, collisions,
and falls. When entering into public spaces, always comply with the local laws and regulations. As with other vehicles, faster
speeds require longer braking distance. Sudden braking on smooth surfaces could lead to wheel slip, loss of balance, or
falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow
down when entering unfamiliar areas.
3. Always wear a helmet and other protective gear when riding. Use an approved bicycle or skateboard helmet that fits
properly with the chin strap in place, and provides protection for the back of your head.
4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other
obstacles and potential hazards.
5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian
from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce
yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations.
6. In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined
in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or
legal disputes caused by violations of the safety instructions.
7. Do not allow anyone to ride your S-Max on his/her own unless they have carefully read this manual, watched the safety
video, and followed the New Rider Tutorial on the Segway-Ninebot App. The safety of new riders is your responsibility. Assist
new riders until they are comfortable with the basic operation of the S-Max. Make sure each new rider wears a helmet and
other protective gear.
8. Before each ride check for loose fasteners, and damaged components. If the S-Max makes abnormal sounds or signals an
alarm, immediately stop riding. Diagnose your S-Max via the Segway-Ninebot App (referred to as the App in the manual)
and contact your dealer/distributor for service.
9. Be alert! Scan both far ahead and in front of your S-Max — your eyes are your best tool for safely avoiding obstacles and low
traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at
an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends
riders be 16+ years old. Always follow these safety instructions:
A. People who should not ride the S-Max include:
i. Anyone under the influence of alcohol or drugs.
ii. Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.
Otherwise you risk falls and/or collisions because the steering direction is reversed.
01 02
iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
iv. Anyone whose height or weight is outside the stated limits (see Specifications).
v. Pregnant women.
B. Riders under the age of 16 years old should ride under adult supervision.
C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
D. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
E. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride
over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
F. Do not accelerate or decelerate suddenly. Do not accelerate when the S-Max tilts back or sounds an alarm. Do not
attempt to override the speed limiter.
11. Do not attempt to charge your S-Max if it, the charger, or the power outlet is wet.
12. As with any electronic device, use a surge protector when charging to help protect your S-Max from damage due to power
surges and voltage spikes. Only use the Segway supplied charger. Do not use a charger from any other product.
13. Use only Ninebot or Segway approved parts and accessories. Do not modify your S-Max. Modifications to your S-Max could
interfere with the operation of the S-Max, could result in serious injury and/or damage, and could void the Limited
Warranty.
14. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your S-Max.
15. Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials, Store Indoors When Not in
Use.
16 .
WARNING – Risk of fire and electric shock – no user serviceable parts. Do not touch the metal contacts,
dismantle or puncture the casing. Keep away from metal objects to prevent short circuit.
17. S-Max is not intended for use at elevations greater than 2000 m above sea level.
2 Packing List
LeanSteer Steering wheel Control panelFrame
User Manual
Limited Warranty
Battery charger
Gokart Assembly Toolkit
Open-end
wrench
3 mm hex
wrench
Straps
M5 Screws M4 Screws
When unpacking your S-Max, please verify that the above items are included in the package. If you are missing any
components, please contact your dealer/distributor or nearest service center.
Please retain the box and packaging materials in case you need to ship your S-Max in the future. Always power off your S-Max
and unplug from the power supply before cleaning.
03 04
4 mm hex
wrench
2.5 mm hex
wrench
AAA battery
Flange
Cap
3 Diagram
Steering wheel
LeanSteer
Dashboard
Power Button
Lock
Bluetooth
Speed Limit
Control panel
Battery Level
Height adjustment knob
Fender
Power Button
Dashboard
Lock
Hubcap
Charge Port
Headlight
Wheel
Parking Stand
Steering Bar Tool-Free Release
Foot Mat
05 06
Bluetooth
Speed Limit
Battery Level
Press once to power on/off.
The S-Max will automatically power OFF when idle for 10 minutes, or when lying horizontally for over 30
seconds.
Enable Lock Mode via the App. The S-Max will vibrate and sound an alarm if anyone moves it. The
remote control will also alarm if it is powered on and within range [65 ft. (20 meters)] of the
S-Max.
When the App is connected to the S-Max, this icon will glow steadily. When Bluetooth is enabled—
but not connected to a smart phone—this icon will blink.
Enable and adjust Speed Limit via the App. When the icon is illuminated, Speed Limit is on.
This speed limit can be adjusted in the App. As you approach the speed limit, the S-Max tilts back.
Indicates the remaining battery life. Each bar equates to approximately 20% battery level. When
the battery is nearly empty, this icon blinks and the S-Max beeps, indicating that you need to
charge your S-Max. Your S-Max will gradually reduce the max speed as the battery level gradually
decreases. Use the App to view the remaining battery and estimated remaining range.
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