The manufacturer reserves the right to make changes to the product, release firmware updates,
and update this manual at any time. Visit www.segway.com or check the Segway-Ninebot App to
download the latest user materials. You must install the Segway-Ninebot App, activate your
KickScooter, and obtain the latest updates and safety instructions.
www.segway.com
V1.0
G30
User Manual
Original Instructions
Contents Thanks for choosing the Ninebot KickScooter Max!
1 Riding Safety
2 Packing List
3 Diagram
4 Assembling Your KickScooter
5 First Ride
6 Charging
7 Learning to Ride
8 Warnings
9 Folding and Carrying
10 Maintenance
11 Specifications
12 Certifications
13 Trademark and Legal Statement
14 Contact
02
04
05
06
07
08
08
10
14
15
16
17
19
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Thanks for choosing the Ninebot KickScooter Max (hereinafter referred to as KickScooter)!
Your KickScooter is a fashionable transportation device with mobile app, allowing you to connect with
other riders.
Enjoy your ride and connect with riders worldwide!
01
1 Riding Safety
1. The KickScooter is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot Inc.
(means Ninebot (Beijing) Tech Co., Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any
injuries or damage caused by a rider's inexperience or failure to follow the instructions in this document.
2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but
you cannot eliminate all the risks. Remember that whenever you ride the KickScooter you risk injury from loss of
control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As
with other vehicles, faster speeds require longer braking distance. Sudden braking on low traction surfaces could
lead to wheel slip, or falls. Be cautious and always keep a safe distance between you and other people or vehicles
when riding. Be alert and slow down when entering unfamiliar areas.
3. Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin
strap in place, and provides protection for the back of your head.
4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles,
or other obstacles and potential hazards.
5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a
pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from
behind, announce yourself and slow down to walking speed when passing. Please obey local traffic laws and
regulations if situation is different.
6. In places without laws comply with the safety guidelines outlined in this manual. Neither Ninebot Inc. nor Segway
Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations
of the safety instructions.
7. Do not allow anyone to ride your KickScooter on his/her own unless they have carefully read this manual and
followed the New Rider Tutorial in the App. The safety of new riders is your responsibility. Assist new riders until
they are comfortable with the basic operation of the KickScooter. Make sure each new rider wears a helmet and
other protective gear.
8. Before each ride check for loose fasteners and damaged components. If the KickScooter makes abnormal sounds
or signals an alarm, immediately stop riding. Diagnose your KickScooter via the Segway-Ninebot App and call your
dealer/distributor for service.
9. Be alert! Scan both far ahead and in front of your KickScooter — your eyes are your best tool for safely avoiding
obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not
ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer
recommends riders be 14+ years old. Always follow these safety instructions:
A. People who should not ride the KickScooter include:
i. Anyone under the influence of alcohol or drugs.
ii. Anyone who suffers from disease that puts them at risk if they engage in strenuous physical activity.
iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain
balance.
iv. Anyone whose weight is outside the stated limits (see Specifications).
v. Pregnant women.
B. Riders under the age of 18 years old should ride under adult supervision.
C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
D. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
E. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do
not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and
could cause a fall.
11. Do not attempt to charge your KickScooter if it, the charger, or the power outlet is wet.
12. As with any electronic device, use a surge protector when charging to help protect your KickScooter from damage
due to power surges and voltage spikes. Only use the Segway supplied charger. Do not use a charger from any
other different product models.
13. Use only Ninebot or Segway approved parts and accessories. Do not modify your KickScooter. Modifications to
your KickScooter could interfere with the operation of the KickScooter, could result in serious injury and/or
damage, and could void the Limited Warranty.
02 03
3 Diagram2 Packing List
Handle Mainframe
Scooter Bell
Brake Lever
Accelerator
Control Panel & Power Button
Handlebar
Headlight
User Materials
Stem
QUICK STARTUSER MANUAL LIMITED WARRANTY
Quick Release Lever
Folding Mechanism
Battery
Compartment
Front Fork
Wheel Motor
Accessories
Hex Wrench
(one extra)
When unpacking your KickScooter, please verify that the above items are included in the package. If you are missing any
components, please contact your dealer/distributor or nearest service center (see contacts in the user manual). After
verifying that all components are present and in good condition, you can assemble your new KickScooter.
Please retain the box and packaging materials in case you need to ship your KickScooter in the future.
Remember to power off your KickScooter and unplug the charge cable before assembling, mounting accessories, or
cleaning the mainframe.
04 05
Power CordM5 Flathead Screw x 6
Battery Charger
(Sold Separately)
Charging Port
(On the other side)
Control Panel & Power Button
Speedometer: Display the current speed of the scooter, as well as to display error codes.
Modes: Three riding modes available. "ECO" for Energy Saving mode (top speed 15 km/h, smooth throttle, suitable for
beginners), "D" for Standard mode (top speed 20 km/h) and "S" for Sport mode (top speed 25 km/h, powerful, only
recommended for skilled riders).
Bluetooth: The icon indicates that the scooter has been successfully connected to the mobile device.
Error: The wrench icon indicates that the scooter has detected an error.
Battery Level: The battery power is indicated by 5 bars, each representing approximately 20 % of a full battery.
Power Button: Press the button to turn the scooter on, and press and hold the button for 2 seconds to turn the scooter off. When
the scooter is on, press the button to turn the headlight on/off, and double press to switch between modes.
Buckle
Mudguard
Brake Light
Disc Brake
Kickstand
4 Assembling Your KickScooter
Vehicle Fans Moments MeDiscover
1. Fold the handlebar stem up and fasten
it. Then unfold the kickstand to support
the scooter.
2. Firmly connect the wires inside the
handle and the stem. Slide the handle
onto the stem. Be aware of the correct
orientation.
Head Light
toward front
5 First Ride
Install the App and register/login. Power on the KickScooter. A blinking
There are safety risks when learning to ride the KickScooter. You must read the
Safety Instructions via the App before your first ride.
For your safety, your new KickScooter is not activated and will beep occasionally after
Power ON.
Until activated, the KickScooter maintains a very low riding speed, and can not be
ridden with full function. Install the App on your mobile device (with Bluetooth 4.0 or
above), connect to the KickScooter with Bluetooth, and follow the App instructions to
activate your KickScooter and enjoy the full performance.
Scan the QR code to download the App (iOS 8.0 or above, Android™ 4.3 or above).
21
Bluetooth icon indicates the KickScooter is
waiting for a connection.
3. Install six screws (three on each side)
with the included hex wrench.
4. Verify that your KickScooter powers on
and off.
Click “Vehicle”→“Scan for Vehicle” to connect to
3
your KickScooter.
The KickScooter will beep when the connection
is successful. The Bluetooth icon will stop
blinking and remain illuminated.
Follow the App instructions to active the KickScooter and learn how to ride safely.
4
You can now start to use your KickScooter, check the status with App, and interact with other users.
Have fun!
06 07
6 Charging
(On the other side)
Charging step tips
Charge port
Open the charge
port cover.
WARNING
Do not charge if the charge port or charge cable is wet.
Do not charge or use your battery if it is damaged or see trace of water.
Close the charge port cover when not charging.
Insert the
charge plug.
Close the charge
port cover when
finished.
2. Stand on the footrest with one foot
and push off with your foot to start
gliding.
3. Put your other foot on the footrest to keep
both feet stable. Press the throttle on right
hand to speed up when you are balanced.
Note, For your safety, the motor will not
engage until the scooter reachs 1.8 mph
(3 km/h).
7 Learning to Ride
4. Slow down by releasing the throttle; stir
the brake handle thumb shifter quickly
and stamp the fender with foot at the
same time to trigger mechanical braking
in order to make a sharp brake.
Wear an approved helmet and other protective
gear to minimize any possible injury.
08 09
1. Power on the scooter and check the
indicator lamp power level. Charge the
scooter if the battery level is low.
WARNING
When braking rapidly you risk serious injury due to loss of traction and falls. Maintain a moderate
speed and look out for potential hazards.
5. To turn, shift your body weight and
turn the handle slightly.
8 Warnings
WARNING
Failure to follow these instructions could lead to
serious injury.
DO NOT press the throttle when
walking with the scooter.
DO NOT ride the
scooter in the rain.
DO NOT get wet.
Watch your head when
passing through doorways.
10 11
DO NOT ride over speed bumps, thresholds, or other
bumps at HIGH SPEED.
Watch your speed when traveling downhill. Use
both brakes together when traveling at high
speed.
DO NOT carry heavy objects on
the handlebar.
Avoid contacting obstacles with the
tire/wheel.
DO NOT ride the scooter with
only one foot.
DO NOT ride on public roads,
motorways, or highways.
DO NOT rotate the handle violently
while driving at high speed.
DO NOT touch the hub motor after
riding because it can get hot.
DO NOT take your hands off the
handlebar while riding. Do not ride
with one hand only.
DO NOT ride up and down stairs or jump over obstacles.
DO NOT ride through puddles or
other bodies of water deeper
than 1 inch (2 cm).
The KickScooter is for one rider
only. Do not carry any passengers.
Do not carry a child. Do not ride
when pregnant.
WARNING
Always keep both hands on the handlebar or you risk serious injury due to loss of balance and falls.
12 13
9 Folding and Carrying
10 Maintenance
Safety Hook
Folding Open
Turn off your KickScooter. Turn the
safety hook counterclockwise and
open the quick release lever.
Align the bell and the buckle
and hook them.
Disengage the bell lever from
the buckle. Fold the handlebar
stem up, close the quick release
lever and turn the safety hook
clockwise.
Carrying
When your KickScooter is folded up, simply lift it by the stem to carry.
Cleaning and Storage
Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be scrubbed with a toothbrush and
toothpaste, then cleaned with a soft, wet cloth.
NOTE
Do not wash your KickScooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances
may damage the appearance and internal structure of your KickScooter. Do not wash your KickScooter with a power
washer or hose.
WARNING
Make sure the KickScooter is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is
tightly sealed before cleaning; otherwise you may damage the electronic components.
Store your KickScooter in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight
and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may
reduce battery life.
Battery Pack Maintenance
Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not puncture the
battery. Refer to your local laws and regulations regarding battery recycling and/or disposal.
A well maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid
draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at
its best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F
(-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises.
More details are available in the App.
NOTE
Typically, a fully charged battery should retain charge for 120-180 days. A low-power battery should retain charge for
30-60. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage
to the battery. Electronics inside the battery record the charge-discharge condition of the battery; damage caused by
over-charging or under-charging will not be covered by the Limited Warranty.
WARNING
Do not attempt to disassemble the battery. Do not touch battery contacts. Do not dismantle or puncture the casing.
Keep the battery contacts away from metal objects to prevent short circuit. Risk of fire. No user serviceable parts. Do not
charge or use your battery if it is damaged or see trace of water.
WARNING
Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications) because
low/high temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage
due to slips or falls.
14 15
11 Specifications
12 Certifications
Dimensions
Weight
Rider
Machine
Parameters
Battery
Motor
Charger
Features
[1]
Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 11.2 mph (18 km/h) on average on pavement.
16 17
Unfold: Length x Width x Height
Fold: Length x Width x Height
Net
Payload
Recommended Age
Required Height
Max. Speed
Typical Range
Max. Slope
Traversable Terrain
Operating Temperature
Storage Temperature
IP Rating
Duration of Charging
Nominal Voltage
Max. Charging Voltage
Charging Temperature
Nominal Capacity
Battery Management System
Number Of Batteries
Nominal Power
Max. Power
Output Power
Input Voltage
Output Voltage
Output Current
Shock Absorber front & rear
Brake Light
Riding Modes Speed limit mode, Standard mode and Sport mode
[1]
G30Item
40x17x45 in (102×43×113 cm)
45x17x13 in (113×43×32 cm)
Approx. 40 lbs (18 kg)
55.1–265 lbs (25–120 kg)
14+ years
3’11”–6’6” (120–200 cm)
15.5 mph (25 km/h)
31 miles (50 km)
20%
asphalt/flat pavement; obstacles < 0.4 in (1 cm);
gaps < 1.2 in (3 cm)
14–104°F (-10–40°C)
-4–122°F (-20–50°C)
IPX5
9~10 h
36.8 VDC
42 VDC
32–104°F (0–40°C)
540 Wh
Over-heating, short circuit, over-current and over-charge
protection
1
350 W
700 W
121 W
100–240V ～ 50/60Hz
42 VDC
2.9 A
LED rear light
Federal Communications Commission (FCC) Compliance Statement for USA
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard (s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
CAN ICES-3 (B)/NMB-3(B)
“Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement."
Neither Segway Inc. nor Ninebot is responsible for any changes or modifications not expressly approved by Segway Inc.
or Ninebot. Such modifications could void the user's authority to operate the equipment.
Ninebot KickScooter Max (model G30)
FCC ID: 2ALS8-NB9676
IC: 22636-NB9676
Important WEEE information
WEEE Disposal and Recycling Information Correct Disposal of this product. This marking indicates that this product
should not be disposal with other household wastes through out the EU.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsible to
promote the sustainable reuse of materials resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take this product for environmental safe
recycling.
Battery recycling information for the European Union
Restriction of Hazardous Substances (RoHS) Directive
This Ninebot (Changzhou) Tech Co., Ltd. product, with included parts (cables, cords, and so on) meets the
requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical
and electronic equipment (“RoHS recast” or “RoHS 2”).
Radio Equipment Directive
Segway Europe BV, Hogehilweg 8, 1101 CC Amsterdam, The Netherlands.
Hereby, Ninebot (Changzhou) Tech Co., Ltd, declares that the wireless equipment listed in this section are in compliance
with the essential requirements and other relevant provisions of Directive 2014/53/EU.
Bluetooth
Frequency Band(s)
Max. RF Power
2.4000-2.4835GHz
100mW
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC and amendment
2013/56/EU concerning batteries and accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators as applicable throughout the European
Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed
upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC and amendment 2013/56/EU, batteries and accumulators are
labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium).
Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but
use the collection framework available to customers for the return, recycling, and treatment of batteries and accumula-
tors. Customer participation is important to minimize any potential effects of batteries and accumulators on the
environment and human health due to the potential presence of hazardous substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection facilities,
the end user of equipment containing batteries and/or accumulators must remove those batteries and accumulators for
separate collection.
18 19
13 Trademark and Legal Statement
Ninebot is the registered trademark of Ninebot (Tianjin) Tech. Co., Ltd; Segway and the Rider Design are the registered
trademarks of Segway Inc.; Android, Google Play are trademarks of Google Inc., App Store is a service mark of Apple Inc.,
The respective owners reserve the rights of their trademarks referred to in this manual.
The KickScooter is covered by relevant patents. For patent information go to http://www.segway.com.
We have attempted to include descriptions and instructions for all the functions of the KickScooter at the time of
printing. However, due to constant improvement of product features and changes of design, your KickScooter may differ
slightly from the one shown in this document. Visit the Apple App Store (iOS) or the Google Play Store (Android) to
download and install the App.
Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions
mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and
functionality of the KickScooter product and documentation without prior notice.
© 2019 Ninebot (Beijing) Tech Co. Ltd. All rights reserved.
14 Contact
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your KickScooter.
Americas:
Segway Inc.
14 Technology Drive, Bedford, NH 03110, USA
Tel: 1-603-222-6000
Fax: 1-603-222-6001
Toll Free: 1-866-473-4929
E-mail Sales: customeroperation@segway.com
E-mail Service: technicalsupport@segway.com
Website: www.segway.com
Europe, Middle East and Africa:
Segway Europe B.V.
Hogehilweg 8, 1101CC Amsterdam, The Netherlands
Website: www.segway.com
Have your KickScooter serial number on hand when contacting Segway.
You can find your serial number on the underside of your KickScooter or in the App under More Settings –> Basic
Information.
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