nilan CTS700 TOUCH Compact P Polar, CTS700 TOUCH Compact P User Manual

USER MANUAL
CTS700 TOUCH B
Y NILAN
Compact P / Compact P Polar (English)
Version 2.40 - 23.05.2019
TABLE OF CONTENTS
afety
S
Power supply................................................................................................................................................................................................................................................................... 4
Heat pump domestic hot water ................................................................................................................................................................................................................. 4
Disposal............................................................................................................................................................................................................................................................................................. 4
Ventilation unit............................................................................................................................................................................................................................................................. 4
Heatpump .......................................................................................................................................................................................................................................................................... 4
Quickguide
Safety switch...............................................................................................................................................................................................................................................................................5
Emergency stop ventilation .......................................................................................................................................................................................................................... 5
Front page controls.................................................................................................................................................................................................................................................. 6
Front page setting options .............................................................................................................................................................................................................................. 7
Information........................................................................................................................................................................................................................................................................8
Warnings and alarms.............................................................................................................................................................................................................................................. 9
Settings menu overview................................................................................................................................................................................................................................. 10
User and installer rights ................................................................................................................................................................................................................................. 11
Service and Maintanance
Maintenance.............................................................................................................................................................................................................................................................................12
Regular maintenance ........................................................................................................................................................................................................................................ 12
External cleaning ....................................................................................................................................................................................................................................................12
Changing the filters............................................................................................................................................................................................................................................. 12
Illustration of filter change ......................................................................................................................................................................................................................... 13
Water trap ......................................................................................................................................................................................................................................................................14
Safety valves ..............................................................................................................................................................................................................................................................14
Service............................................................................................................................................................................................................................................................................................ 15
Annual service .......................................................................................................................................................................................................................................................... 15
Visual inspection......................................................................................................................................................................................................................................................15
Checking the sacrificial anode .................................................................................................................................................................................................................15
Checking the safety valve............................................................................................................................................................................................................................. 15
Internal cleaning ..................................................................................................................................................................................................................................................... 15
Check the air intake and outlet .............................................................................................................................................................................................................. 15
Check ventilation ducts .................................................................................................................................................................................................................................. 16
The heat pump .......................................................................................................................................................................................................................................................... 16
User settings
Ventilation.................................................................................................................................................................................................................................................................................. 17
Filter settings ............................................................................................................................................................................................................................................................. 17
Operating mode ....................................................................................................................................................................................................................................................... 18
Humidity control .....................................................................................................................................................................................................................................................19
Settings active cooling......................................................................................................................................................................................................................................20
Ventilation at times of low outdoor air temperature ....................................................................................................................................................22
CO 2 control .................................................................................................................................................................................................................................................................. 23
Reading off temperatures............................................................................................................................................................................................................................ 24
Domestic hot water.......................................................................................................................................................................................................................................................... 25
DHW standby function ..................................................................................................................................................................................................................................... 25
DHW settings domestic hot water production ...................................................................................................................................................................... 26
DHW anti-legionella.............................................................................................................................................................................................................................................. 27
DHW reading of temperatures ................................................................................................................................................................................................................27
General settings................................................................................................................................................................................................................................................................... 28
Display settings ....................................................................................................................................................................................................................................................... 28
Week program............................................................................................................................................................................................................................................................ 29
Information................................................................................................................................................................................................................................................................................30
Event log........................................................................................................................................................................................................................................................................... 30
Read data for ventilation and domestic hot water............................................................................................................................................................31
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Compact P / Compact P Polar (English)
BY NILAN
Troubleshooting
larm lists................................................................................................................................................................................................................................................................................... 33
A
Alarm list, ventilation and domestic hot water..................................................................................................................................................................... 33
Emergency operation..................................................................................................................................................................................................................................................... 35
Emergency operation domestic hot water................................................................................................................................................................................. 35
Technical data
Ecodesign data....................................................................................................................................................................................................................................................................... 36
Hot water production......................................................................................................................................................................................................................................... 36
CE declaration......................................................................................................................................................................................................................................................................... 37
Compact P / Compact P Polar.................................................................................................................................................................................................................... 37
3
Safety
Important information
Power supply
CAUTION
Always disconnect the power supply to the unit if an error occurs that cannot be rectified via the control panel.
CAUTION
If an error occurs on electrically conductive parts of the unit, always contact an authorised electrician to rectify the error.
CAUTION
Always disconnect the power supply to the unit before opening the unit doors, for instance for installation, inspection, cleaning and filter change.
Heat pump domestic hot water
CAUTION
Avoid direct contact with the heating system pipes in the heat pump as they can get very hot.
CAUTION
To protect the heat pump against damage, it is fitted with the following safety equipment:
• Electronic temperature monitoring
The heat pump must undergo suitable service inspections under applicable legislation and regulations to keep it in good condition and in compliance with safety and environmental requirements.
Responsibility for maintenance of the heat pump rests with the owner/user.
Disposal
Ventilation unit
Nilan’s units consist mainly of recyclable materials. They must, therefore, not be mixed with household waste, but must be delivered to your local recycling center for disposal.
Heatpump
Concerning disposal of units with heat pumps, it is important to contact the local authorities for information about correct handling of these. The heatpump contains the refrigerant R134a, which is harmful to the environment if not handled correctly.
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BY NILAN

Quickguide

Safety switch

Emergency stop ventilation

I
f the ventilation has been stopped for a lengthy period, condensation will occur in the duct system. This occurs when the warm air in the dwelling penetrates into the cool ducts. This presents the risk that the water will drip out of the ceiling valves, damaging floors and furniture.
To avoid this, the user is not directly permitted to turn off the ventilation. However in emergency situations, where the user is asked to go indoors, close windows and doors and turn off ventilation systems, this must still be possible.
The user may then press the emergency stop in the settings menu:
A warning will appear before the ventilation can be turned off:
Warning: Are you sure you wish to turn off the ventilation?
If the ventilation is not running, you may get problems with high air humidity and condensation in the ventilation ducts, and a risk that your home may be damaged.
You are only turning off the ventilation. Domestic hot water will be heated by the supplementary electric heating, if activated.
1. Pr ess the se ttings ic on. 2. Pr ess "Emerg ency stop ventilat ion".
3. A warning wi ll appear , but pre ss yes.
5. Wh en the dan ger has p assed and the vent ilation ca n be used again, p ress
Emerg ency Stop Ventilati on" once more.
"
4. A red line t hrough th e ventila tion icon will appe ar on the display,
ndica ting that the venti lation ha s been tu rned off .
i
6. Pr ess "Turn on ventil ation aga in".
5

The control panel

F
ront page controls
The front page of the touch panel contains the setting options and the information the user needs most frequently.
1. Displays the current room temperature in the house, measured via the extract air or via an external emperature sensor
t
2. Displays the current outdoor temperature measured in the outdoor air intake
3. Displays the current air humidity measured in the dwelling
4. Displays the current temperature in the hot water tank
5. Displays whether supplementary electric heating in the hot water tank is active
6. Fan speed level: The number of dark segments indicates the desired fan speed level.
7. Information button: Press this to see the unit's current operating status
8. Access to the settings menu, where several settings options are available
If the unit is equipped with a CO2 sensor, the CO2 level in the building will also be displayed on the front page, and if a solar panel is installed, the panel temperature will also be displayed.
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Front page setting options

he settings which the user needs in daily use, can be changed on the front page of the touch-panel.
T
1. By touching the current room temperature, the wanted room temperature is shown. You can change t
he wanted room temperature by touching the red or blue arrow.
2. By touching the current hot water temperature, the wanted hot water temperature is shown. You can change the temperature in the domestic hot water tank by touching the red or blue arrow.
3. The number of dark segments shows at which ventilation level you want the unit to run. There are four levels and the level is changed by touching the icon.
If the unit or functions are turned off, a red line will cross the functions, which are off.
7

Information

y touching the information button, you get an overview about the actual operation state of the unit.
B
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Warnings and alarms
If a fault occurs in the unit's operation, a warning or an alarm will be shown.
A warning is a yellow button, which advises that something needs attention, e.g. that filters or sacrificial anodes need replacing.
The unit operates normally.
The alarm is a red button which denotes that there is something seriously wrong with the unit, and in most cases this will require the attendance of a technician.
The unit stops operating.
Pressing on the icon will bring up a description of the warning or alarm. The warning or alarm can be reset by pressing Approve.
9

Settings menu overview

he settings menu is arranged for clarity and ease of navigation.
T
Ventilation:
Domestic hot water production: This is where all the settings for the domestic hot water production are
made.
General settings: This is where settings are made concerning both the ventilation and the domestic hot water production, and also the service settings.
Information: Here you can see the event log together with the current settings for the entire unit.
Emergency stop ventilation: Preferably, the ventilation system should not be turned off. Turned off
ventilation can cause problems with condensate in the ducts and the unit. However, in emergency situations it is possible to turn off the ventilation via the emergency stop.
This is where all the settings for the ventilation of the dwelling are made.
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Compact P / Compact P Polar (English)

User and installer rights

n the setting menu both user, installer and factory settings are shown.
I
• Settings without any lock can be set by all
Settings with a white lock can only be set by installers
• Settings with a red lock can only be set by Nilan
BY NILAN
The reason why some settings are locked for the user, is because it requires a certain amount of knowledge about how the unit works in order to change these settings, and if they are set wrongly the unit does not work properly and can be damaged.
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Service and Maintanance

Maintenance

Regular maintenance

Y
our Nilan ventilation unit will last for many years if it is correctly maintained. Correct maintenance
will also ensure that the unit runs optimally at all times with low energy consumption.
In the following we point out the regular maintenance which you can perform yourself and the annual service which should be carried out by a professional.

External cleaning

The ventilation unit
The outside of the unit can be cleaned with a mild soap solution.
The ceiling valves
Over time a ring may develop round the inlet valves. This is a natural process and is due to dust in the room air, not to defective filters or failure to change filters.
As very few painted ceilings are washable, you are recommended to vacuum round the valve and then wipe the area with a damp cloth.
It is a good idea to dismantle and clean the valves when necessary. The valves have been set by the installer for a specific airflow, so it is important not to rotate them, as this will change the setting and unbalance the ventilation system.

Changing the filters.

The filters are there to protect the fans and heat exchanger by preventing them from being coated by dust and dirt.
For optimum operation it is important to change the filters before they become clogged. In normal operation, G4 filters from Nilan should be changed every three months. In newbuild, it is recommended that the filters are changed when the house is first occupied, as they may be clogged with building dust.
If the filters are not changed regularly, this will hamper ventilation, reducing the indoor air quality, using more power than necessary, and producing insufficient domestic hot water.
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Illustration of filter change

Compact P / Compact P Polar (English)
BY NILAN
1. Set the unit to standby on the control panel in the Filter settings" menu under Ventilation before opening
" the door.
3. Remove the two filters from the unit. 4. It is a good idea to vacuum the filter chamber to
2. Turn the thumb screws in the door at the top right of the unit and open the door.
r
emove any dirt which has collected there.
5. Remove the filter pad from the filter frame. 6. Place the new filter pad with its smooth side down in
t
he filter frame.
7. Carefully fix the filter pad in place in the filter frame,
ushing it well out into the sides. Replace the filter in the
p unit with the filter pad facing upwards.
8. Reset the alarm: Reset the alarm on the control panel in the "Filter settings" menu under Ventilation.
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Water trap
If the water trap in the condensate outlet dries out, air will blow into the unit. This will prevent the condensate water from draining away. Instead it will accumulate in the condensate tray. When there is no space left in the condensate tray, it will spill over, possibly causing water damage on the floor.
ATTENTION
The water trap must be checked at regular intervals and filled with water. This is done by filling the condensate tray with water and checking that it runs out.
Safety valves
The safety valve for the domestic hot water is prominently connected to the drain by the installer. It is important to check regularly that it is not dripping from the valve.
If it is dripping, contact a plumber to remedy the matter.
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Service

A
nnual service
It is important to perform an annual service on the unit to ensure it will continue to perform optimally with low energy consumption and long service life.
You are recommended to take out a service agreement with the installer, as certain elements of the service require an authorised technician.

Visual inspection

You are recommended to carry out a visual inspection of the whole unit.
Check that there are no sweating pipes to cause condensation and damage the substrate on which the unit stands.
Check that there are no cracks in hoses and pipes and no leaks in the heat pump and hot water tank.
Check that there are no damaging accumulations of dirt in the unit.

Checking the sacrificial anode

An electrically monitored anode has been mounted for protecting the hot water tank. When it is time to change the anode, a warning will appear on the control panel display.
Check the sacrificial anode to ensure that the electrical monitoring is undamaged.

Checking the safety valve

The safety valve for the domestic hot water should have an annual function check to ensure it is functional at all times.
The function check must be carried out by a trained plumber.

Internal cleaning

For hygienic reasons, it is important that the unit undergoes annual internal cleaning. This will prevent the formation of fungus and bacteria which impair the internal air quality.
• Wipe down the internal plate parts and pipes with a damp cloth and a mild soap solution.
• Check and clean the evaporator coil.
• Check and clean the counterflow heat exchanger. If necessary, it may be removed and rinsed with a shower head.
• Clean the condensate trays with a damp cloth and a mild soap solution.
• Check the condensate outlet to make sure the water can exit freely.

Check the air intake and outlet

It is important for operation of the unit that air can freely move through the air intake and outlet.
If roof stacks have been fitted to the air intake and outlet, check that they are not blocked with birds' nests, leaves or other dirt which can hamper air passage.
If, instead of roof stacks, grilles have been mounted in facades or eaves, check that they are not clogged with leaves or dirt. Grilles are particularly likely to become clogged.
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Check ventilation ducts

t is important for operation of the unit that there is free air passage through the ventilation ducts.
I
After some years of operation, dirt will attach itself to ventilation ducts or tubes, and accumulations may lead to higher pressure drop in the ducts, leading to higher power consumption. It is therefore important to clean out the ducts when too much dirt has collected.
After attending to the inlet and outlet valves, it will be advisable to have them adjusted again, to ensure optimum operation of the ventilation system.
However, it will not be necessary to clean ducts more than every few years.

The heat pump

The heat pump must be inspected in accordance with applicable laws and regulations, such that it is kept in good condition and meets safety and environmental requirements.
The installer is obliged to inform the owner/user about applicable laws and regulations.
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User settings

Ventilation

Filter settings

T
he filter alarm has a timer which is set at the factory to give 90 days between filter changes.
Supply air filters and extract air filters are set separately. The unit leaves the factory with a G4 standard filter, but an F7 pollen filter can be purchased for the outdoor air. The service life of the two types of filter differs.
Ventilation
Filter settings
Set ventilation to standby Settings:
Standard setting: Description:
Outdoor air filter
Filter change warning Settings:
Standard setting: Description:
Days between filter change Settings:
Standard setting: Description:
Days to next filter change Description: Shows how many days remain to the next filter change.
Reset timer Description: Press to reset timer.
Extract air filter Same settings options as
for the outdoor air filter
On / Off Off Before opening the unit to change the filter, turn off the ventilation. If you forget to turn on the ventilation again, it will automatically restart after 2 hours.
None / Digital / Timer Timer Settings performed by the installer.
30 180 days 90 days Number of days between filter changes can be set as required. It is important that filters are clean, to give optimum operation and low power consumption. Dirty filters reduce production of domestic hot water.
NB! This must be done after each filter change.
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Operating mode
It is possible to provide the unit with an input which determines whether it will operate in Auto, Heating or Cooling.
Ventilation
Operating mode Settings:
Standard setting: Description:
Auto/ Heating/ Cooling Auto Auto : The unit operates in accordance with the set values. Heating : The unit operates in accordance with the set values, but is not set to perform cooling. Active cooling has been blocked and the bypass damper will not open. Cooling : The unit operates in accordance with the set values, but is not set to perform heating. Active heating and the after heating element have been blocked. With this setting the unit can perform cooling in winter operation under the correct conditions.
The functions Heating and Cooling override the weekly schedule, and can be used in situations such as the following:
Heating
A weekly schedule has been made in which the room temperature is lowered between 8.00 and 16.00 during the day, when the residents are at work or school. During the autumn half-term they no longer wish to lower the daytime temperature as they are at home that week. Instead of cancelling the weekly schedule, this can be overridden by setting the unit to heating mode. The unit now operates in accordance with the desired room temperature, which can be set on the front of the touch-panel.
Cooling
A large modern house with extensive south-facing windows can start having overheating problems as early as March/April, if the sun is shining form a cloudless sky. As the outdoor temperature maybe only is 8 °C, the unit will be running in winter mode, with a setting which prevents it from cooling. This limitation can be overridden by setting the unit to cooling mode. The unit will try to cool the indoor air, if the right conditions are present. Cooling will take place via bypass and at high indoor temperatures with active cooling via the heat pump.
ATTENTION
The system will automatically change to Auto on the next change in the weekly schedule, is such is programmed.
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Humidity control

he unit has a built-in humidity control to control the ventilation relative to the average humidity, in
T order to maintain a good relative humidity in the house.
If the average humidity in the house is below a set level (factory setting 30%), it is possible to reduce the ventilation to avoid further drying of humidity in the house. It will typically only be needed for shorter periods during the winter.
The humidity control has a further feature that allows increased ventilation if the humidity level gets high, for example, if you take a bath. It reduces the risk of mold formation in the bathroom, and in most cases you avoid dew on the mirror in the bathroom.
The humidity control system follows the average air humidity measured over the previous 24 hours. In this way, the system automatically adapts to summer and winter conditions.
Ventilation
Humidity control
Low humidity level Settings:
Standard setting: Description:
Fan speed at low humidity Settings:
Standard setting: Description:
Fan speed at high humidity Settings:
Standard setting: Description:
Max. time at high humidity (min) Settings:
Standard setting: Description:
Average air humidity Description: This shows the relative humidity in the extract air as
15 45 % 30 % The humidity control calculates the average air humidity measured over the previous 24 hours. If the average air humidity in the extract air falls below this level, the "Low humidity" function is activated.
Level 1/ Level 2/ Level 3 Level 1 In case of "Low himidity", the unit changes to the set fan speed level.
Level 2/ Level 3/ Level 4 Level 3 In case of "High humidity", e.g. when bathing, the unit changes to the set fans speed level.
0 180 minutes 60 minutes The function "High humidity" stops when the actual air humidity is 3% above average air humidity. There is a time limit set for how long this function is allowed to run. If it is set to 0 minutes, the function is de-activated.
an average over the previous 24 hours.
Prioritisation sequence in the control system:
1. Userprogram 2 and 1 with high priority for ventilation
2
. High ventilation in connection with cooling
3. Low ventilation in connection with low outdoor air temperature
4. Low air humidity
5. High air humidity
6. User program 2
. User program 1
7
8. CO 2 level (accessory)
9. Manually set values
10. Week program
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Settings active cooling

epending on architecture, the dwelling may require cooling in the summer. Compact P has an integral
D heat pump, primarily used for production of domestic hot water. The heat pump has a reversible cooling cycle, and in summer is able to cool the supply air, while still producing domestic hot water. Thus, in principle, this gives "free" domestic hot water heating.
The heat pump is able to cool the supply air by up to 10 °C and, in order to make it as efficient as possible, it is a good idea to turn up the ventilation when cooling is required.
However, it must be emphasised that it does not function like a conventional air conditioning unit. Instead, by cooling the supply air, the indoor air is dehumidified, thus giving a pleasant indoor climate even when indoor temperatures are high.
Ventilation
Active cooling settings
Allow active cooling Settings:
Standard setting: Description:
Setpoint active cooling Settings:
Standard setting: Description:
High fan speed when cooling Settings:
Standard setting: Description:
Fan speed when cooling Settings:
Standard setting: Description:
Minimum cooling supply temp. (ºC) Settings:
Standard setting: Description:
Cooling priority to hot water Settings:
Standard setting: Description:
On / Off Off With this it is possible to select or deselect active cooling via the heat pump.
20 35°C 26°C This indicates the desired temperature at which active cooling is to start and stop again when the temperature falls below.
On / Off Off This indicates whether it is wished to raise the ventilation level when the unit switches to cooling. NB: The ventilation level is already raised in the case of bypass cooling and cooling recovery, and not just in the case of active cooling.
Level 3 / Level 4 Level 3 This indicates at what fan speed level the unit is to run in cooling operation. Requires that "High fan speed when cooling" is activated.
5 30°C 5°C Here the minimum supply air temperature is set for the unit during cooling mode.
On / Off Off This indicates whether the cooling function is to have a higher priority than production of domestic hot water*.
*When domestic hot water is needed, the heat pump will run at a higher level, and cannot
imultaneously perform active cooling during that period. However, it will open the bypass damper if
s cooling is required.
By choosing cooling to have a higher priority than hot water, the unit will cool the supply air and store the heat in the hot water tank during that period. The domestic hot water will be heated, but not as quickly as usual in normal domestic hot water production.
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Prioritisation sequence in the control system:
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BY NILAN
1. User selection 2 and 1 with high priority for ventilation
. High ventilation in connection with cooling
2
3. Low ventilation in connection with low outdoor air temperature
4. Low air humidity
5. High air humidity
6. User selection 2
. User selection 1
7
8. CO2 level (accessory)
9. Manually set values
10. Week program
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Ventilation at times of low outdoor air temperature

t is possible to prevent low humidity in the home by reducing ventilation in case of low outdoor
I temperatures. This function is particularly useful in countries with heavy frosts and at high altitudes where the outdoor air is very dry.
The function can also be used if no after-heating element has been fitted, and the supply air feels too cold in case of low outdoor air temperature. Lower ventilation levels will increase temperature efficiency and thus raise the supply air temperature slightly.
The Compact P heat pump is able to heat supply air up to 34 °C in periods where no domestic hot water is produced.
Ventilation
Low outdoor temperature settings
Low fan speed at low outdoor temp. Settings:
Standard setting: Description:
Below outdoor temperature (°C) Settings:
Standard setting: Description:
Fan speed Settings:
Standard setting: Description:
On / Off Off This indicates whether it is wished to operate at low fan speed in case of low outdoor temperature.
-20 10 °C 0 °C This indicates the outdoor temperature at which it is wished to start the low fan speed.
Level 1/ Level 2 Level 1 This indicates at what fan speed the unit should run in case of low outdoor temperatures.
Prioritisation sequence in the control system:
1. User selection 2 and 1 with high priority for ventilation
2. High ventilation in connection with cooling
3. Low ventilation in connection with low outdoor air
temperature
4. Low air humidity
5. High air humidity
6. Userprogram 2
. Userprogram 1
7
8. CO2 2 level (accessory)
9. Manually set values
10. Weekprogram
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CO 2 control
ATTENTION
A CO
sensor is not standard in all units, but may be purchased as an accessory.
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Compact P / Compact P Polar (English) BY NILAN
If the occupancy varies greatly, it may be better to control ventilation by the CO
-level in the extract
2
air. This function is often used in offices and schools where loadings vary greatly during the day and from week to week.
Ventilation
CO2 settings
CO2 level, fan speed level 2 Settings:
Standard setting: Description:
CO2 level, fan speed level 3 Settings:
Standard setting: Description:
CO2 level, fan speed level 4 Settings:
Standard setting: Description:
400 800 ppm 600 ppm This shows the minimum CO to switch to fan speed level 2. At the lowest CO level 1.
800 ↔ 1200 ppm 1000 ppm This shows the minimum CO to switch to fan speed level 3.
1200 1600 ppm 1400 ppm This shows the minimum CO to switch to fan speed level 4.
-level, the unit runs at fan speed
2
-level at which the unit is
2
-level at which the unit is
2
-level at which the unit is
2
Prioritisation sequence in the control system:
1. Userprogram 2 and 1 with high priority for ventilation
2. High ventilation in connection with cooling
3. Low ventilation in connection with low outdoor air temperature
4. Low air humidity
5. High air humidity
6. Userprogram 2
7. Userprogram 1
8. CO
9. Manually set values
10. Weekprogram
level (accessory)
2
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Reading off temperatures

ere readings can be taken from all temperature sensors.
H
Ventilation
Temperature sensor overview
TExt room temperature (°C) Description: Indicates the room temperature measured by an
external room sensor (only if connected).
Temperature sensor status Description: Indicates whether sensor is in working order (OK /
Error / Absent).
Offset (°C) Description: It is possible to adjust the sensor if it shows the wrong
temperature.
T1 outdoor temperature (°C) Description: Shows current outdoor temperature, unless an
external pre-heating element has been installed.
T2 supply air temperature (°C) Description: Shows current supply air temperature, unless an
after-heating element has been installed.
T3 extract air temperature (°C) Description: Shows current room temperature measured by the
extract air.
T4 discharge air after heat exchanger
(°C)
T5 condenser temperature (°C) Description: Shows current condenser temperature (heating).
T6 evaporator temperature (°C) Description: Shows current evaporator temperature (heating).
T7 supply air after-heating element
(°C)
T8 outdoor air temperature before preheating element (°C)
T9 temperature in the after-heating
element (°C)
Description: Shows current temperature after counterflow heat
exchanger and before the heat pump.
Description: Shows current supply air temperature after
installation of after-heating element. Shown only if an after-heating element is installed.
Description: If an external pre-heating element is installed, the
temperature sensor must be placed before this so that the unit can be controlled by the outdoor temperatures. Only shown if a T8 temperature sensor is installed.
Description: Shows current temperature in the water after-heating
element. Used for frost protection of water after-heating element. When the temperature in the water after­heating element falls to between 10°C and 5°C, a 0-10V signal is sent to the mixing valve, which allows hot water to enter and attempts to maintain min. 10°C. If the temperature in the water after-heating element falls below 2°C, the unit stops and displays an alarm: Frost in heating element.
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BY NILAN

Domestic hot water

D
HW standby function
It is possible to set the hot water production on standby for a period between 1 and 180 days. In this way, energy for heating the domestic hot water can be saved when on vacation, or the holiday cabin is closed for the winter.
The ventilation section continues operation at the set values.
Domestic hot water production
DHW hot water tank
Standby function
Standby hot water production Settings:
Standard setting: Description:
Standby period (days) Settings:
Standard setting: Description:
On / Off Off Enables the standby of domestic hot water production.
1 180 days 7 days Indicates the number of days for which hot water production is to be suspended.
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DHW settings domestic hot water production

ettings for hot water production have been set at the factory, but it may be necessary to adjust them
S to match the user´s needs.
Domestic hot water production
DHW hot water tank
Settings hot water production
Hot water set point (°C) Settings:
Frost protection water tank (°C) Settings:
Electric heating activates below (°C) Settings:
Max. water temperature T11 (°C) Settings:
Supplementary electric heating Settings:
Standard setting: Description:
Standard setting: Description:
Standard setting: Description:
Standard setting: Description:
Standard setting: Description:
10 60 °C 45 °C Here the desired temperature for the domestic hot water is indicated. Can also be set on the front of the control panel.
On / Off Off On activating the frost protection, supplementary electric heating is switched on at a tank temperature ˂ 4 °C (T11 or T12) and turns off again at a tank temperature ˃ 6 °C (T11 and T12). Frost protection will work even if supplementary electric heater is not activated.
30 65 °C 40 °C This setting will operate independently of the set point for the hot water. Here the temperature is indicated to which the supplementary electric heating will help to heat up the domestic hot water. It is controlled by the T11 temperature sensor at the top. For instance, if many guests are staying in the weekend, it may be beneficial to turn up the supplementary electric heating to ensure sufficient hot water for showers.
NB! Requires the supplement electrical heater to be activated.
40 80 °C 60 °C This setting will operate independently of the set point for the hot water. When Compact P for example, ventilates with active cooling, the heat is deposited in the hot water tank. The temperature in the hot water tank may thus increase up to 80 °C. If no anti-scald device is fitted under the tank, this setting must not be set higher that 65 °C, to avoid scalding. If an anti-scald device is fitted under the tank, it will be advisable to change the setting to 80 °C, to increase the cooling capacity.
On / Off Off Here it is selected whether supplementary electric heating is required or not. Frost protection will work even if supplementary electric heating is de-activated.
26
Compact P / Compact P Polar (English)
BY NILAN

DHW anti-legionella

he control system has an integral anti-legionella function for treatment of any legionella in the hot
T water tank.
Domestic hot water production
DHW hot water tank
Anti-legionella settings
Start function manually Settings:
Automatic anti-legionella Settings:
Selection of day of week for anti-
legionella
Selecting day for anti-legionella Settings:
Time of day for anti-legionella Settings:
Standard setting: Description:
Standard setting: Description:
Settings: Standard setting: Description:
Standard setting: Description:
Standard setting: Description:
On / Off Off It is possible to start the anti-legionella function manually when necessary.
Off / Week / Month Off Here it is selected whether automatic legionella prevention is required or not, and if so, whether it is to be carried out weekly or monthly.
Mon / Tue / Wed / Thu / Fri / Sat / Sun Fri If Week is chosen, a selection is made here of the day of the week on which the anti-legionella function is to run.
1 - 28 5 (Day) If Month is chosen, a selection is made here of which day of the month on which the anti-legionella function is to run.
0 - 23 15 (hour of day) Here it is selected in which hour of the day the anti­legionella function is to start.

DHW reading of temperatures

H
ere the temperature sensors in the hot water tank can be read of.
Domestic hot water production
DHW hot water tank
Temperature overview
T11 top temperature hot water
tank (°C)
Temperature sensor status Description: Indicates whether the sensor is in working order (OK /
Offset (°C) Description: It is possible to adjust the sensor if it shows the wrong
T12 bottom temperature hot water
tank (°C)
Description: Shows the temperature at the top of the hot water
tank.
Error / Absent).
temperature.
Description: Shows the temperature at the bottom of the hot water
tank.
27

General settings

D
isplay settings
The brigtness of the display can be adjusted. It is also possible to set the display to shut down at a set time to save energy.
General settings

Display settings

Brightness (%) Settings:
Standard setting: Description:
Standby settings Settings:
Standard setting: Description:
0 100 % 100 % The brightness of the display can be set here.
Off / 5 / 10 / 30 / 60 minutes 5 minutes It is possible to have the display to go into sleep mode after a while. The display panel is reactivated by touching the screen.
28
Compact P / Compact P Polar (English)
BY NILAN

Week program

t is possible to program the unit to run in accordance with specific settings at fixed times of the week
I via a week program.
General settings
Week program
List of week programs Description: This shows a list of week programs.
Add a new week program Description: Press to add a new week program.
Start time Settings:
Standard setting: Description:
Program setting Settings:
Standard setting: Description:
Setpoint room temperature (°C) Settings:
Standard setting: Description:
Setpoint hot water (°C) Settings:
Standard setting: Description:
Fan speed level Settings:
Standard setting: Description:
Select weekday Settings:
Standard setting: Description:
Delete or correct the week program Description: This is selected if it is wished to correct or delete an
Hours and minutes 0:00 Set the time of day at which the program is to start. The program will continue until the next change in the week program.
Auto / Night setback / Fans only / Hot water off Auto Here the program is selected which it is wished to run.
Auto: Runs in accordance with the set values. Night setback: Reduces the desired room temperature
by the offset for night setback.
Fans only: Setting of fan speed level. Hot water off: Ceases production of domestic hot
water.
5 - 40°C 20°C Here the desired room temperature is set.
10 - 65°C 50°C Here the desired temperature for the domestic hot water is set.
Level 1 / Level 2 / Level 3 / Level 4 Level 1 Here the desired ventilation level is selected.
Mon / Tue / Wed / Thu / Fri / Sat / Sun
Here the day or days of the week are selected to which the program will apply.
existing week program.
Prioritisation sequence in the control system:
1. User selection 2 and 1 with high priority for ventilation
2
. High ventilation in connection with cooling
3. Low ventilation in connection with low outdoor air temperature
4. Low air humidity
5. High air humidity
6. User selection 2
. User selection 1
7
8. CO2 level (accessory)
9. Manually set values
10. Week program
29

Information

E
vent log
Warnings, alarms or changes to settings can all be read off in the event log. It is also possible to reset warnings and alarms in this menu.
Information

Event log

See events Description: Pressing this shows a list of events, warnings and
alarms.
Information about event Description: Press on an event and further information about it will
appear. It is possible to approve the event by pressing "Approve event". It is possible to read off the unit's status and settings at the time of the event by pressing "Log data".
Approve all events Description: Pressing this approves all alarms and warnings.
Sort event log Settings:
Standard setting: Description:
Show only non-approved events Settings:
Standard setting: Description:
Latest / Oldest / Master / Slave / > ID / < ID Latest Here it is possible to change the sequence in the event log.
Latest: This shows the latest first. Oldest: This shows the oldest first. Master: This shows the events for the Master circuit
board. Slave: This shows the events for the Slave circuit board.
ID ˃: Sorted by ID rising ID ˂: Sorted by ID falling.
On/Off Off When this function is activated, only non-approved events are shown under the menu item "Review events".
30
Compact P / Compact P Polar (English)
BY NILAN

Read data for ventilation and domestic hot water

t is possible to read off current data for Compact P ventilation and domestic hot water.
I
Information
Compact P all device data
Software version Description: Shows the installed software version.
Product Description: Shows the name of the product for which the software
has been set.
Operating state Description: Shows the operating settings under which the unit is
working.
Supply air fan Description: Shows the supply air fan's speed as %.
Extract air fan Description: Shows the extract air fan's speed as %.
Bypass damper Description: Shows whether the bypass damper is open or closed.
Days outdoor air filter used Description: Shows number of days since last filter change.
Days extract air filter used Description: Shows number of days since last filter change.
After-heating element Description: Shows the capacity at which the after-heating element
is running (only if installed).
Compressor state Description: Shows whether the compressor is running or not.
Frost protection pre-heater Description: Shows the capacity at which the pre-heating element
is running (Polar version only).
Current air humidity Description: Shows the current air humidity measured in the home.
Average air humidity Description: Shows the average air humidity calculated over the
last 24 hours.
CO2 level Description: Shows the current CO2 level (only if installed).
Fire alarm Description: Shows whether the fire alarm is activated or
deactivated.
User selection 1 Description: Shows whether user selection program 1 is activated.
User selection 2 Description: Shows whether user selection program 2 is activated.
User selection 2 output Description: Shows whether user selection program 2 is active.
Allow external cooling Description: Shows whether external cooling is activated.
Allow external heating Description: Shows whether external heating is activated.
Anti-legionella Description: Shows whether anti-legionella function is activated.
Heat pump high pressure alarm Description: Shows whether there is a high pressure alarm in the
heat pump system.
Sacrificial anode hot water tank Description: This must possibly be replaced if faulty.
Electrical supplement hot water tank Description: Shows whether the supplementary electric heating is
active.
De-icing heat exchanger Description: Shows whether the de-icing function for the heat
exchanger is active.
De-icing heat pump Description: Shows whether the de-icing function for the heat pump
is active.
Four-way valve Description: Shows whether the four-way valve is open or closed.
Alarm Description: Shows whether there are active alarms.
Blocking heating or cooling Description: Shows whether heating or cooling is blocked or not.
Brine pressure switch BAH Description: Indicates whether the brine circuit is in working order.
Only with BAH solution.
Heat valve Description: Shows whether the heat pump is heating the supply air
(Open).
Hot water valve Description: Shows whether the heat pump is producing domestic
hot water (Open).
Setpoint desired room temperature Description: Shows the setpoint for the desired room temperature.
TExt room temperature Description: Shows the temperature in the control panel.
31
T1 Outdoor temperature Description: Shows the outdoor temperature.
T2 supply air temperature Description: Shows the supply air temperature without after-
heating element.
T3 extract air temperature Description: Shows the room temperature.
T4 extract air temp. heat exchanger Description: Shows the discharge air temperature after the heat
exchanger.
T5 extract air temp. heat pump Description: Shows the discharge air temperature after the heat
pump.
T6 Evaporator temperature Description: Shows the temperature in the heat pump's evaporator.
T7 supply air temp. after-heater Description: Shows the supply air temperature after the after-
heating element.
T8 outdoor temp. before pre-heater Description: Shows the outdoor temperature before the pre-
heating element.
T9 temp. in water after-heater Description: Shows the temperature in the water after-heating
element.
T11 top temp. in water tank Description: Shows the top temperature in the hot water tank.
T12 bottom temp. in water tank Description: Shows the bottom temperature in the hot water tank.
32
Compact P / Compact P Polar (English)
BY NILAN

Troubleshooting

Alarm lists

Alarm list, ventilation and domestic hot water

T
he first column in the event log shows whether it is master (M) or slave (3) that the event is applicable
to.
The following list applies to the Compact P (M) and the events are divided into the following categories:
Info Information Normal operation is unaffected and no information is shown on the display.
Warning Operation continues but something is no longer functioning optimally. Alarm Operation is either partially or completely suspended, as a serious error is
resent which requires immediate attention.
p
ID Type Display tekst Description/cause Rectification of error
01 Info Unit start up Ventilation has started
02 Info Unit has stopped Ventilation has stopped
05
07
08
12
14
15 Increased risk of ice in the water
16 High risk of ice in the water after-
18 Too many compressor starts (hour) The compressor has been started
19 Software initialisation failure Initialisation error on software Contact Service.
21 Fire input activated Fire input has been activated When there is no longer any
Error in realtime database (RTDB) Different software on circuit board
nd control panel
a
Outdoor air filter must be changed The outdoor air filter is dirty and
u
nit performance has declined
Extract air filter must be changed The extract air filter is dirty and
u
nit performance has declined
Safety active for electric after-
eating element
h
Risk of ice in the water after-heating element
after-heating element
heating element
Overheating protection on electrical after-heating element has been activated
Temperature of the water after­heating element (T9) is below 2 °C
Frost thermostat on water after­heating element has been actuated for more than 5 minutes
Frost thermostat on water after­heating element has been actuated for less than 5 minutes
too many times (12 times/hour)
Check that the correct software is installed. If necessary, update sofware and perform a dip-switch 1 reset.
NB: Note fan settings, as these will have be be reconfigured after reset.
Change the outdoor air filter and reset the timer.
Change the extract air filter and reset the timer.
Check if there is sufficient airflow over the heating element.
Check if there is sufficient airflow in the duct and water flow in the heating element.
Check if there is sufficient airflow in the duct and water flow in the heating element.
Check if there is sufficient airflow in the duct and water flow in the heating element.
Adjust "Time between compressor start ups" and "Minimum off time compressor".
Error on connection to outdoor unit.
ctivation of the fire input, the
a event may be approved, and the unit started up again within a brief period. NB: If "Auto reset for external fire alarm" has been activated, the alarm will automatically disappear when the fire input is no longer activated.
33
24 Info Too long start-up of a function Software error Turn the unit off and on again.
f the error reoccurs, contact the
I installer.
28 Info Slave device connected A new slave device has been
connected
31
41
44
45 Info Start anti legionella Anti legionella function for DHW hot
46
47
49
62
65
69
75 Sensor fault There is an error on one or more
80
81 Info Electric supplement heater in hot
82 Info Electric supplement heater in hot
85
86
Failure in de-icing De-icing error (2 hours) Check counterflow heat exchanger.
f necessary, remove and thaw
I under a shower.
Frost protection hot water tank
ctive
a
Failure on anode in domestic hot w
ater tank
Failure in anti legionella function The anti-legionella function in the
Heat pump de-icing failure Error on heat pump de-icing Check that T6 de-icing has been
Compressor high pressure alarm Compressor is showing a high
Database error Contact installer.
Changed type of slave device Type of slave device has been
Leaking brine circuit BAH solution There is a leak in the brine circuit of
Too low temperature in the e
vaporator
w
ater tank is on
ater tank is off
w
Slave SW not the same as master Software version for slave unit is
Slave RTDB not the same as master Slave RTDB version is not the same
Frost protection of DHW hot water tank has been active
Error in the DHW hot water tank anode
ater tank has started
w
HW hot water tank could not be
D completed after 20 attempts, or the maximum period of 5 hours has passed
p
ressure alarm
c
hanged
the BAH solution
ensors
s
The evaporater element has been too cold (<-20 °C)
Electric supplement heater in the DHW tank has been turned on
Electric supplement heater in the DHW tank has been turned off
n
ot the same as on the master
as master
Replace anode and check anode monitoring.
Adjust time before startup to e.g. n
ight so there is enough time to
restart the anti-legionella function.
a
ctivated.
Check that there is sufficient airflow over the condenser and water in the hot water tank. Check that the outdoor air temperature is not over 45°C.
Check dip-switch settings.
Repair the brine circuit on the BAH solution.
Check the sensors by reading off data under Information.
Check airflow over the evaporator. Check that the filters are clean and there is free passage in the air intake.
Update software so that both are running the same version.
Update software so that both are running the same version.
34
Compact P / Compact P Polar (English) BY NILAN
Emergency operation
Emergency operation domestic hot water
If an error occurs in the controller or components in the Compact P, and the unit therefore stops, it will not be able to produce domestic hot water.
If the installer is not able to come right away or the error happens outside the opening hours, and you therefore cannot contact the installer, there is a possibility to get hot water by setting the unit into emergency mode.
The button for the emergency operation are located behind the large door
The emergency operation has three settings:
I - Auto: El-supplementation is controlled by the control in the unit
(standard setting)
0 - Off: El-supplementation is off and cannot be turned on again by the control in the unit
II - Manuel: El-supplementation is turned on, and cannot be turned off by the control in the unit (Don´t turn it on if there is no water in the tank)
CAUTION
In manual operation, the water temperature can achieve 75 °C, which can cause scalding, if you are not careful when you open the hot water.
35

Technical data

Ecodesign data

Hot water production

Consu mer profil e, water heater L (la rge)
Energ y efficien cy class A
Energ y efficien cy for wa ter heati ng - aver age climat e 94 %
Annua l electric ity consu mption - average c limate 1081 kWh/annum
Tempe rature set tings on the therm ostat 10 - 65 °C
Sound power lev el LWA 57 dB (A)
The w ater heate r can fun ction out side peak load peri ods (Smar t-grid) No
Guide lines for assembly, installa tion and maintenanc e See i nstallatio n instruc tions
Energ y efficien cy for wa ter heati ng - cold climate 94 %
Energ y efficien cy for wa ter heati ng - warm climate 94 %
Annua l electric ity produ ction - c old clima te 1081 kWh/annum
Annua l electric ity produ ction - c old clima te 1081 kWh/annum
36

CE declaration

C
ompact P / Compact P Polar
Compact P / Compact P Polar (English)
BY NILAN
37
38
Compact P / Compact P Polar (English)
BY NILAN
39
United Kingdom:
S L Services 25 St Leonards Road, Horsham RH13 6EH West Sussex
Tlf. +44 (0) 7919 444452
stuart315@aol.com www.nilanuk.com
Ireland:
Nilan Ireland Ballylahive, Abbeydorney
Tlf. +353 (0) 87 9798361
maurice@nilan.ie www.nilanireland.ie
Nilan A/S Nilanvej 2 DK-8722 Hedensted
Tlf. +45 76 75 25 00 Fax +45 76 75 25 25
nilan@nilan.dk www.nilan.dk
Document no.B32_Compact-P_GB
Nilan A/S disclaims all liability for any errors and omissions in printed instructions - and for loss, damage or injury arising from the published material, whether this is due to errors or
inappropriate information in the material or other causes. Nilan A/S reserves the right to make changes to products and instructions without prior warning. All trademarks are the property of
Nilan A/S, and all rights are reserved.
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