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Conforms to ANSI/UL Std 427
Certied to CAN/CSA Std C22.2 No. 120
We manufacture, test and certify 100% of our wine cooling units in the USA. By
sourcing the best components and closely controlling our manufacturing processes,
we can assure the highest-quality, lowest defect manufacturing rates in the industry.
Copyright © 2011. N'FINITY and Wine Enthusiast are registered trademarks of Wine Enthusiast Companies.
is manual, the product design, and the design concepts are copyrighted by Wine Enthusiast, with all rights reserved. Your rights
with regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of the United
States of America. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any
printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written consent
of Wine Enthusiast.
Every eort has been made to ensure that the information in this manual is accurate. Wine Enthusiast is not responsible for printing or clerical errors.
Wine Enthusiast reserves the right to make corrections or improvements to the information provided and to the related hardware
at any time, without notice.
N'FINITY and Wine Enthusiast are registered trademarks of Wine Enthusiast Companies. All rights reserved.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wine Enthusiast assumes no liability with regard to the performance or use of these products.
All rights reserved.
3.22.17
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TABLE OF CONTENTS
Introduction .......................................2
Receiving & Inspecting the Unit ......................2
Quick Reference Guide ..............................3
Preparing the Wine Cellar ...........................4
Installation
Pre-Installation ...................................7
Airow Control ......................................8
Preparing the Installation Location ...................9
Installing the System .............................10
Drain Line .....................................11
System Operation .................................12
Controller Functions ..............................13
Controller Wiring Schematic .......................15
Troubleshooting Guide ............................17
Maintenance Schedule .............................19
Technical Assistance ...............................20
Installation Terms & Conditions ....................21
Wine Enthusiast Companies
333 North Bedford Rd.,
Mt. Kisco, NY 10549
1-800-648-6058
While great eort as been made to provide accurate guidelines, Wine Enthusiast cannot warrant or warranty its units to properly cool a particular enclosure.
Customers are cautioned that enclosure construction, unit location and many other factors can aect the operation and performance of the unit. erefore the
suitability of the unit for a specic enclosure or application must be determined by the customer and cannot be warranted by Wine Enthusiast.
www.wineenthusiast.com
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INTRODUCTION
ank you for purchasing an N'FINITY cooling unit. We strive to provide the highest-quality products and the best possible
customer service. If you have any questions about your N'FINITY unit, please call us at 1-800-648-6058.
is owner's manual is intended to assist in the proper installation and maintenance of the N'FINITY cooling system. In order to
ensure the longevity of your cooling unit, the equipment should be installed correctly and have a proper care and maintenance
schedule. Please read and review this manual carefully and keep it for future reference.
What is the N'FINITY Cooling System?
e N'FINITY system is a specialized refrigeration unit designed for one purpose only: to maintain the optimal temperature and
humidity levels conducive to the proper storage and aging of ne wines. It is a self-contained cooling unit designed to be
used as a forced-air, through-the-wall unit. Standard through-the-wall N'FINITY units are temperature-controlled by an air
sensor. e N'FINITY unit can be set at any temperature within the acceptable wine-aging range of 50°F to 67°F. It is
designed to cool 30°F cooler than the ambient temperature of the space to which it is exhausting.
RECEIVING & INSPECTING THE UNIT
Upon receiving your N'FINITY unit:
• Lift only at the designated hand-hold locations on the shipping container, or fully support the unit from underneath.
A shipment may include one or more boxes containing accessories.
• Inspect the packaging for any obvious signs of damage or mishandling before opening the container.
• Note any discrepancies or visual damage on the bill of lading before signing.
• Place the box containing the N'FINITY unit on a tabletop to prepare it for testing prior to installation.
• Sit unit upright for 24 hours.
• Review the packing slip to verify the package’s contents.
• Check the model number to ensure it is correct.
• Check that all factory options ordered are listed.
NOTE: N'FINITY units are manufactured in the USA and tested prior to shipment.
Check the box for the following contents:
N'FINITY 3000 and 4200
Accessory kit #1:
• (1) N'FINITY owner's manual
• (1) Single-piece mounting bracket
Accessory kit #2:
• (1) Piece of ½" ID clear plastic tubing (10 feet)
• (2) 16⅝" strips of insulation foam tape
• (2) 17⅜" strips of insulation foam tape
• (10) 1¾" hex-head screws
• (6) #8-18 x ⅜" Phillips pan AB T/S black oxide screws
• (1) ½" NPT x ½" hose ID x ½" hose ID tee tting
• (18) Antimicrobial pan tabs
• (1) Drain line brush
Please leave the unit in its original box until you are ready for installation. is will allow you to move the product safely
without damaging it. When you are ready to remove the product from the box, refer to pages 7-11 for installation instructions.
TIP: Save your box and all packaging materials. ey provide the only safe means of transporting/shipping the unit.
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Page 5
Front / Side View
Air sensor
QUICK REFERENCE GUIDE
(front location optional)
Rear / Side View
Power cord
(rear location standard)
Controller
Power cord
Access door
Drain line tube
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Page 6
PREPARING THE WINE CELLAR
e performance and life of your N'FINITY unit are contingent upon the steps you take in preparing the wine cellar. Improperly
preparing your enclosure or incorrectly installing your N'FINITY unit may cause unit failure, leaking of condensation, and other
negative side eects.
It is highly recommended that you obtain the assistance of a wine storage professional.
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build
well-insulated, beautiful, and protective wine cellars. N'FINITY has put together some useful tips to assist in the installation
process. Our recommendations are meant to act as a guide in the process of building a proper enclosure. Your intended location may have specic needs which we do not address.
Wall & Ceiling Framing
Build wine cellar walls using standard 2x4 or 2x6 boards and ceiling joists without violating local or state codes in your area.
As a general rule, the thicker the walls and the higher the insulation value, the more consistent your cellar temperature will
be.
Insulation
Insulation is REQUIRED in order to properly use N'FINITY products. It is vital that all walls and ceilings be insulated to
keep the cellar temperature as consistent as possible during the summer and winter months. Standard berglass or rigid foam
insulation is normally used in cellar construction; in some cases, "blown-in" insulation is used. e R-value, or quality of
insulation, is determined by the rate at which heat passes through the insulation. e higher the R-value, the more resistant
the insulation is to conducting heat, and the more consistent your wine cellar's temperature will be. Using higher R-values
in insulation will lower your operating costs and N'FINITY unit run time. (R-13 is the recommended minimum; R-19 is
preferred for interior cellar walls, and R-30 for ceilings and exterior walls.)
Vapor Barrier
Water vapor creates its own pressure, separate from the ambient air pressure, and will intrude into colder/drier areas. A
vapor barrier is REQUIRED in order to prevent the intrusion of water vapor and maintain the correct cellar temperature
and humidity. It is recommended that 6-millimeter plastic sheeting be applied to the warm side of the cellar walls. e vapor
barrier must also be applied to the outside walls and ceiling. If it is impossible to reach the outside, then the plastic must be
applied from within the cellar. e most common method is to wrap the entire interior, leaving the plastic loose in the stud
cavity so the insulation can be placed between each stud. e ceiling and all of the walls must be wrapped in plastic for a
complete vapor barrier.
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent inltration of warm moist air.
e moist air can cause mold to form. Standing water in drip trays promotes microbial and fungal growth that can cause
unpleasant odors and indoor air quality problems. If mold is found, remove it immediately and sanitize that portion of the
unit.
NOTE: High humidity signicantly increases the heat load on the cooling system.
Any break in the vapor barriers (a cut, a nail hole, overlapping, etc.) will cause a moisture leak and must be sealed. e
electric conduit is a "duct" for vapor to travel in. e conduit should be caulked and sealed on the warm air end.
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Mounting the Unit
The unit must be mounted within 18 inches of the ceiling in order to achieve sufficient cooling. As the room cools down, the
warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing
the warm air and replacing it with cool air. Mounting the unit low in the room will result in a temperature variation in the
room due to (a) the unit's inability to draw warm air down from the ceiling and (b) cold air settling to the floor.
Wine Cellar
Exhaust Fan/Vent
(optional)
Air Intake
(optional)
Keep Clear
Exhaust Area
Unobstructed Airow
Unobstructed airflow to and from the unit is critical for the unit's overall performance and lifespan. Make sure there
is a minimum of three (3) feet of horizontal clearance in every direction around the unit (five feet is ideal). The air blown
by the fans needs to circulate and either dissipate or absorb heat from the space. The system will operate more efficiently
with a greater amount of air to exchange.
NOTE: Avoid attempting to camouflage the unit. This will restrict airflow, and thus the unit's ability to work
efficiently.
Door and Door Seal
An exterior-grade (1¾") door must be installed as a
cellar door. It is very important that weather stripping be
attached to all 4 sides of the doorjamb. A bottom "sweep" or
threshold is also required. The door must have an excellent
seal to keep the cool cellar air from escaping out of the cellar. If
the seal is not airtight, the unit will run continuously. In cases
where glass doors are used and the room size is close to the
recommended unit size, a larger unit should be used.
This will compensate for the insulation loss due to the lower
insulating rating of glass.
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Ventilation
The necessity of dissipating heat away from the unit is critical to the unit's performance and cannot be overstated. As the
unit operates and cools, a greater amount of heat is generated on the exhaust side of the unit. Adequate ventilation is
required in order to dissipate heat away from the unit. If ventilation is inadequate, the exhaust will heat the area or room
and adversely affect the unit's ability to cool. In some cases, it may be advisable to install a vent fan to dissipate heat from
within the exhaust area. However, you must have a fresh air inlet as well.
NOTE: If you are unsure whether you have adequate ventilation in your install location,
please contact us to assess your specific installation at 1-800-648-6058.
N'FINITY' A C
FRONT - WINE CELLARBACK - EXHAUST ROOM
N’FINITY
85ºF 55ºF
45°angled fans
(side view)
Sizing the Unit to the Room
e specication chart will provide information on the unit's cooling capacity. ere are circumstances in which a cellar design may require a larger unit due to some existing design restrictions. In such a case, we recommend that the customer consider purchasing a unit with a larger capacity to compensate for the design limitations. Furnishings and materials such as glass
doors, concrete, or brick walls and oors may not oer the insulation capacity required to maintain the optimum environment
for the aging of wine.
Model Room SizeWeightAmps Product Dimensions
3000
4200 1000 81 5 14.25” x 15.75” x 17”
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(cubic feet) (lbs) (running)
650
Temperature Delta - 30°F (when exhaust environment does not exceed above 85°F and below 50°F)
Warranty - 2 yr parts & labor / 5 yr compressor only
Cellar Wall
76
BTUs
2049
2253
(W x H x D)
5
14.25” x 15.75” x 17”
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PRE-INSTALLATION
Electrical Needs
e N'FINITY System requires a dedicated 115-volt, 20-amp circuit. e unit draws a large amount of amps at initial startup.
Match the electrical outlet to the plug provided on the N'FINITY unit and provide a dedicated circuit and wiring for the
unit. By designating a dedicated circuit breaker, you will guarantee the unit has enough power to run eectively. Contact an
electrician for assistance with the installation of this dedicated electrical circuit.
Electrical Outlet
Plug your N'FINITY unit into a surge protector or power conditioner. As with any sensitive electrical equipment, the
N'FINITY electrical equipment may be damaged by power surges and spikes. Power surges and spikes are not covered under
the N'FINITY warranty.
DO NOT USE A GROUND FAULT INTERRUPTER (GFI) WITH THIS PRODUCT.
Testing the Unit (prior to installation)
Carefully remove your N'FINITY unit from the box. Do not destroy your packaging material, as it provides the only safe
means of transporting the unit. Place the N'FINITY system on a tabletop to prepare it for installation and testing. Plug
system into a live electrical outlet and turn unit on. e system may take up to 10 to 15 minutes before operating correctly:
all four fans running, cold air issuing from the cellar side of the unit, and hot air coming out of the exhaust side. Once the
operation has been tested, turn the unit o and unplug it from the electrical outlet.
NOTE: If the system does not seem to be fully functional aer 15 minutes,
please refer to the Troubleshooting Guide on page 17.
Location of Supply and Return Grilles
Locate the supply and return grilles inside the cellar to create an airow pattern that maximizes air circulation in the room.
Avoid short circulation of the air.
DO NOT:
• Install through-the-wall return air grilles at oor level, as they will collect dust from the oor.
• Mount the unit more than 18 inches from the top of the room.
• Locate the supply or return air grille where it is blocked by bottles, boxes or cases.
Units weigh 75-85 pounds and are cumbersome for one person to carry. We recommend that you get someone else to help
you during the installation process. NEVER LAY UNIT ON ITS SIDE.
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AIRFLOW CONTROL
Airow Options
e magnetic deectors can be used to mount the system lower in the cellar, ush-mount the condenser side of the system,
or direct the airow to avoid recirculation. Simply apply the magnetic deectors in one of the positions displayed below.
Choose the option that will best suit your installation.
NOTE: Do not cover both of the openings on the same side of the unit for any reason.
is will cause cooling issues and premature failure.
ONE-SIDE SELECTIVE AIRFLOW OPTIONS
OPTION 1
OPTION 5
OPTION 2
OPTION 3
TWO-SIDE SELECTIVE AIRFLOW OPTIONS
OPTION 6
NOTE: Do not cover both of the openings on the same side of the unit for any
reason. is will cause cooling issues and premature failure.
OPTION 7
OPTION 4
OPTION 8
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PREPARING THE INSTALLATION LOCATION
Minimum Tools Needed:
Level
Hammer SawScrewdriver
Locate the desired installation location (no lower than 18 inches from the ceiling).
Using a stud nder, locate the studs on either side of the center point, and mark
them with vertical lines.
Using a level and a pencil, mark a horizontal line on the wall between the two studs,
no less than 1½ inches and no more than 18 inches from the ceiling.
Using a ruler or measuring tape, measure 16 inches down and mark another
horizontal line parallel to the rst one.
Using a saw, cut along the uppermost horizontal line until your saw reaches the stud.
Turn the saw around, inserting it into the cut you have just made, and cut toward
the opposite stud. Be careful not to cut into the studs themselves. You should now
have a clean, horizontal cut between the two studs.
Next, make the second horizontal cut from stud to stud on the line 16 inches below
the rst cut.
Once the horizontal lines have been cut, make vertical cuts using the inside edge
of the studs as a guide. Once you have made both vertical cuts, you should have
a rectangular hole in the sheetrock. Now you have to make the same hole on the
other side of the wall. Since you already have one hole, this is an easy process.
Using a nail, mark all four corners of the rst hole by making nail holes through
the sheetrock. en, on the other side of the wall, connect the holes with a pencil
mark and cut.
Sheetrock alone cannot support the weight of a cooling system. erefore, it is
necessary to frame the hole that you have just cut with upper and lower supports.
ese supports also provide solid material for the mounting bracket screws.
Using two 2x4s (each 14.5 inches in length) and eight 6d nails, secure the upper and
lower supports to the right and le studs, just inside the sheetrock. Make sure that
the internal height remains at 16 inches so that the system will t snugly through
the framed cut-out.
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INSTALLING THE SYSTEM
Single-Piece Mounting Bracket
e unit utilizes a single-piece mounting bracket. is sturdy bracket frames the installation
location and secures the unit to the wall.
Applying Insulation Tape
Locate the four (4) precut pieces of black foam tape included with the system, two larger pieces
and two smaller pieces. To apply, simply peel back the white paper adhesive covering and place
on the mounting bracket. e large pieces are applied to the top and bottom while the smaller
pieces are for the sides. is foam creates a tight seal between the bracket and the wall.
Cellar Wall
4. Finally, secure the mounting bracket to the wall through
the pre-drilled holes using the ten (10) supplied #6
1¾" hex-head screws. e screws should penetrate the
studs as well as the upper and lower supports to provide
adequate support for the unit.
rough-the-Wall
1. Slide the unit into the installation location from inside the
cellar. Make sure the controller side of the unit is inside of the
cellar.
2. Slide the prepared single-piece mounting bracket onto the
unit from outside the cellar.
3. On each side of the side of the unit you will notice six (6)
indents. ese mark the two dierent installation depths.
Select one of the two mounting depths and attach the singlepiece mounting bracket to the unit with the six (6) supplied ½"
self-tapping screws. DO NOT use self-tapping screws longer
than ½" in length.
3
5. Seal all cracks and gaps around the unit on the cellar side with an
airtight sealant and caulking to prevent air leakage. e hole that
the unit is installed through is basically a break in the vapor barrier.
An airtight seal is imperative.
NOTE: If you use decorative moulding, it should be attached to the
walls and never to the cooling unit itself. e moulding itself should be
removable in case the unit needs servicing.
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DRAIN LINE
Condensation Drain Line Tube
e condensation drain line tube is used to remove excess condensation from the unit to a proper discharge location. It is
important that the drain line tube be properly connected and used to prevent leakage and other problems associated with
excess condensation.
Failure to use the condensation drain line tube will void the warranty on the unit.
To attach the drain line tube:
1. Wrap tee with Teon tape one or two
turns clockwise.
2. Next, thread the barb tee into the rear
drain port and rotate until tight. Make
sure the tees of the barb are sticking
straight up and down.
3. Next, attach the piece of ½" ID clear
plastic tubing to the lower tee of the
barb.
4. Every six weeks, disconnect the drain
line from the barb tee. Remove the barb
from the rear drain port and clean it.
Then use the supplied drain line brush
to clean the interior drain line. Use
the drain line access door (pictured at
right) to drop a pan tab into the drip
tray to prevent the buildup of microbial
growth.
INCORRECT: Do not allow
*
drain line to be submerged (if
draining into a vessel).
Access door
CORRECT: Drain line should
*
hang above the water line.
Drain Line Connection
It is important that the drain line tube be properly connected and used to prevent leakage and other problems associated
with excess condensation. If the drain line is draining into a vessel, make sure that the drain line hangs above the surface
and is not submerged. is will prevent the formation of mold.
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SYSTEM OPERATION
Initial Startup
When power is applied to the unit, the control will briey
display all symbols, and the snowake symbol will be
displayed (if unit is calling for cooling). ere may be a brief
delay (up to 60 seconds) before the evaporator fan turns on.
When the evaporator fan is activated, the fan symbol will
display.
APST (Advanced Product Safety Technology) is a temperature
control feature for the evaporator fan that comes standard
with all N'FINITY units. APST ensures that in the possible
event of a cooling deciency, the heat from the indoor fan
will not raise the temperature of the wine cellar, which could
otherwise have an adverse eect on the wine-aging process.
Set Point
e set point is preset at the factory (N'FINITY) to 55°F. It
can be adjusted by the customer between 50°F and 70°F (in
1°F increments).
Cooling Operation
Cooling is activated once the air-sensing probe senses
a temperature that is 4°F greater than the set point. e
controller then energizes the compressor relay which
activates the compressor. e evaporator and condenser fans
operate with the compressor. e unit provides cooling until
the air-sensing probe senses the set point has been reached.
At this point the compressor relay is de-energized, which
stops the compressor.
Air-Sensing Probe Failure Protection
In the event that an air-sensing probe should fail, the APST
(Advanced Product Safety Technology) will automatically
transition the unit to a timed cycle based on detailed
laboratory testing, which will ensure that the product is kept
within a safe temperature range.
Display
e set point is displayed by default. "Def" is displayed during
an Anti-Frost Cycle. e air-sensing probe and evaporator
probe temperatures can be accessed by pushing the SET
button and scrolling through "Pb1" (air-sensing probe).
Safety Features
Once the compressor relay is de-energized the controller must
wait ve minutes before reenergizing the relay. is prevents
the compressor from repeatedly turning o and on. If the
unit is calling for cooling during this time, the compressor
symbol will blink, indicating that cooling is needed but the
control is waiting for the Anti-Short Cycle delay.
In the event of a faulty air-sensing probe, the compressor will
cycle o for 10 minutes and on for 40 minutes. "E1" will be
displayed on the screen.
Alarms
See "Alarm Codes" in Controller Function chart.
Anti-Short Cycle
e Anti-Short Cycle ensures that the compressor will remain
o for a period of three minutes aer the unit has reached
the set point to allow the pressure in the refrigeration unit to
equalize prior to starting the compressor.
Anti-Frost Cycle (defrost)
Aer two hours of compressor operation the controller
will activate the Anti-Frost Cycle. e compressor relay
will de-energize, stopping the compressor, evaporator fans,
and condenser fans. e compressor relay will remain deenergized for ve minutes, and then the unit will return to
normal operation. e set point and the dripping snowake
symbol will be displayed during the Anti-Frost Cycle.
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Menu Navigation
& Value Increase
(Press and hold to
manually enter defrost
mode.)
CONTROLLER FUNCTIONS
Power On/O
(hold for approx. 3 seconds)
& Escape
Menu Navigation
& Value Decrease
Compressor On
Unit is in Defrost Mode
Alarm is Present
Temperature Measurement
Button/Symbol Normal Functions
ON/OFF
• Press and hold the ON/OFF button for approximately 3 seconds to turn the unit on or o.
NOTE: is does not disconnect power from the unit. In order for the power to be shut o
from the unit, the power cord must be unplugged from the wall receptacle.
• is button also serves as an escape button.
UP/DOWN ARROWS
• Use these buttons to scroll up or down a menu.
• Press and hold the UP ARROW button for approximately ve seconds to manually start the defrost
sequence.
Probe Value & Alarm
Folder
(Press and hold to enter the
parameter menu.)
SET
• Press the SET button once to view the set point, temperature of the air-sensing probe.
• Once the SET button is pressed, "SEt" will be displayed. Press the UP or DOWN ARROW buttons to
scroll through Pb1 and the set point parameter.
• Press the SET button again to view any of these values.
• To change the set point, press the SET button when "SEt" is displayed on the screen. e current set
point will be displayed. Use the UP or DOWN ARROW buttons to change the set point to the desired
temperature. Press the SET button again once the desired temperature is reached.
• Hold the SET button for approximately 5 seconds to enter the CPSM (Customer Preference Selection
Mode) menu. CPSM details are available on the next page.
SNOWFLAKE
DRIPPING SNOWFLAKE
Constant - Unit is in cooling mode and the compressor and fans are running.
Blinking - e unit is calling for cooling, but must wait ve minutes before restarting the compressor. is
ve-minute delay serves as an anti-short cycle for the compressors protection.
Unit is running an Anti-Frost Cycle. e compressor and fans will be turned o during this cycle.
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Page 16
Alarm e alarm symbol is shown when the unit encounters an issue that needs attention. e displayed alarm
codes are explained below. e alarm code will remain displayed until corrected.
Alarm Codes
Message Cause Solution
E1 Faulty air-sensing probe
e air probe is sensing a
AH1
AL1
temperature that is 10° above
the set point
e air robe is sensing a
temperature that is 10° below
the set point
Press and hold the set button for approximately ve (5) seconds to enter the CPSM menu.
Use the DOWN ARROW button to access the following parameters.
PA2 No adjustable settings in this parameter.
tab No adjustable settings in this parameter.
Rel No adjustable settings in this parameter.
LOC Change this parameter from "n" to "y" to lock the keyboard from changes to the set point.
Contact Customer Service at 1-800-648-6058
1. Allow time for the wine to reach the desired temperature
2. Make sure all windows and doors are closed and have a proper seal
3. Follow the procedures in the pre-installation instructions to test the unit for proper
cooling
1. Make sure unit is not in cooling mode (the snowake symbol will not be lit)
2. Add heat to the room until the wine reaches the desired temperature
CPSM (Customer Preference Selection Mode)
CA1 Change the value to increase or decrease the temperature reading of the air sensor. (is process recalibrates
the probe to the controller.) Increasing the value by 1 means an increase in the temperature reading by 1
degree. Decreasing the value by one means a decrease in the temperature reading by 1 degree. is parameter can be adjusted +- 12 degrees. If needed, adjust this setting to match the temperature sensor inside your
ce llar.
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Page 17
CONTROLLER WIRING SCHEMATIC
Cond.
Cond.
Evap
Compressor
Fan
Fan
Fan
Evap
Fan
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Page 18
NOTES
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Page 19
TROUBLESHOOTING GUIDE
Unit has ice forming on the evaporator
Possible cause Solution
Evaporator lter and/or coil are dirty. Clean lter and coil with a vacuum. If coil is very dirty, use a spray bottle with
a small amount of liquid dish detergent. Spray coil, let set for ve minutes, and
then ush with fresh water.
ere is something blocking the supply and or return air Remove blockage
One or both evaporator fans are not turning on Call a service tech to troubleshoot
e temperature of the room to which the unit is exhausting has
dropped below 50°
e unit has not undergone an Anti-Frost Cycle yet Check for ice in the depth of the coil. Melt with blow drier until coil is warm to
Unit continues to ice O
Unit does not run/power up
Possible cause Solution
Unit is not plugged in Make sure the unit is plugged into an outlet
No power to outlet Contact an electrician
Line voltage is incorrect rating for unit Check line voltage to make sure there is 110-120V
Room at set point Lower set point
ermostat not calling for cooling Lower set point
Faulty thermostat or wiring Call Technical Support at 1-800-648-6058
Cellar temperature is too warm
Possible cause Solution
e temperature of the room unit is exhausting to has exceeded
85°
e unit is undersized for the room Order correctly sized unit
ere is something blocking the supply and/or return air on
evaporator or condenser side of the unit
Unit is mounted too low in the cellar Relocate unit so the distance from the ceiling and top of the
One or more of the fans is not turning on Call Technical Support at 1-800-648-6058
Compressor is not turning on Call Technical Support at 1-800-648-6058
Compressor keeps cycling on overload Make sure all fans are working and there are no airow obstructions
Poor seal around door Make sure there are no air gaps around the door. If door seal is
Controller set too high Lower the set point
Evaporator coil is frosted or iced up O
Raise the temperature of the exhaust room
the touch. Soak up water with a towel.
bserve ice formation pattern. If only part way up the coil face, unit could be low
on refrigerant. If so, call Technical Support at
Lower the temperature of the exhaust room
Remove airow obstruction
unit is no more than 18"
damaged, replace it.
bserve ice formation pattern. If only part way up the coil face, unit could be low
on refrigerant. If so, call Technical Support at
1-800-648-6058.
1-800-648-6058.
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TROUBLESHOOTING GUIDE
Unit leaks water
Possible cause Solution
Unit is not level Unit should be level in wall to prevent leakage
Drain line clogged or kinked Check drain line to make sure water can ow freely
Drain is clogged, preventing water from escaping 1. Disconnect exterior drain line and clear it out; run provided drain line
brush through the drain port and into the interior drain line.
2. Open access port and, using a flashlight, check drain line for blockage;
drop a pan tab into the drip tray to prevent further blockages.
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing excess condensation Melt ice with blow drier. Soak up with a towel.
Unit runs but does not cool
Possible cause Solution
Lack of air ow/heat exhaust (outer room) Make sure fans are unobstructed; clean evaporator if necessary
Fans run but compressor does not Compressor may have overheated. Shut unit o for 1 hour to allow compres-
sor to cool. Turn back on and check for cooler air ow out. If compressor runs,
check for and clean condenser coil as possible cause of compressor overheating. If problem repeats, call Technical Support 1-800-648-6058
Unit undersized Order correctly sized unit
Evaporator fan runs but compressor does not
Possible cause Solution
Compressor and/or starting components faulty Call Technical Support at 1-800-648-6058
Fans run but compressor does not Compressor may have overheated. Shut unit o for 1 hour to allow compres-
sor to cool. Turn back on and check for cooler air ow out. If compressor runs,
check for and clean condenser coil as possible cause of compressor overheating. If problem repeats, call Technical Support.
Compressor runs; evaporator fan does not
Possible cause Solution
Faulty fan motor Call Technical Support at 1-800-648-6058
Faulty fan relay Call Technical Support at 1-800-648-6058
Compressor short cycles
Possible cause Solution
Compressor and /or starting components faulty Call Technical Support at 1-800-648-6058
Humidity in cellar is too high
Possible cause Solution
Cellar vapor barrier not sucient Install proper vapor barrier
Page 18 WE 060517
Page 21
MAINTENANCE SCHEDULE
Monthly
Every Six Weeks
Quarterly
Annually
1. Check for unusual noise or vibration
2. Check drain line for proper drainage and make sure there is no mold growth
Using the supplied drain line brush, clean the interior drain line leading from the drip tray
and drop a pan tab into the drip tray (see illustration below for more details).
Use a vacuum with brush attachment to clean coils; be careful not to crush coil fins when
cleaning
1. Inspect for corrosion
2. Check wiring connections and integrity of cords
3. Pour a 50/50 bleach solution into the drain line every spring
TOP OF UNIT
EXTERIOR UNIT HOUSING
REAR
OF
UNIT
ACCESS DOOR
EXTERIOR DRAIN PORT
Insert supplied drain line
brush from this end
Drop pan tab into drip tray
through access door
INTERIOR DRAIN LINE
DRIP
TR AY
Pan tabs kill bacteria and related odors, remove sludge and scale, and help to prevent water damage caused by condensate
overow. ey are non-corrosive and easy to install. Simply use the access door to drop a pan tab into the drip tray every
six weeks.
WARNING: Keep pan tabs out of reach of children. ey contain quaternary ammonium chloride
and can cause skin and eye irritation. ey are harmful or fatal if ingested. Wear protective gloves
when handling pan tabs. Wash thoroughly aer handling. If pan tabs make contact with eyes, rinse
cautiously with water for several minutes. In case of an emergency, call 1-800-255-3924 (24 hours).
Page 19www.wineenthusiast.com
Page 22
TECHNICAL ASSISTANCE
Wine Enthusiast Technical Support is available Monday through Friday from 9:00 a.m. to 6:00 p.m. EST.
e customer service representative will be able to assist you with your questions and warranty information more
eectively if you provide them with the following:
• e model and serial number of your N'FINITY unit.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and
room size.
• Photos of the cellar and installation location may be needed.
Contact Wine Enthusiast Customer Service
Wine Enthusiast Companies
333 North Bedford Rd.,
Mt. Kisco, NY 10549
1-800-648-6058
www.wineenthusiast.com
Page 20 WE 060517
Page 23
PRODUCT WARRANTY INFORMATION
1. N'FINITY Product Base Terms
Wine Enthusiast Companies is in the business of manufacturing and selling wine cabinets, cooling units and related goods; each
such wine cabinet, cooling unit and related good is referred to herein as a "Product". As used herein, the term "Wine Enthusiast"
includes any Product sold under the names Wine Enthusiast. "Purchaser" means the original purchaser of a Wine Enthusiast
Product. "End User" means the consumer who has installed and is actually using a Wine Enthusiast Product. Every sale of a
Product from Wine Enthusiast to a Purchaser is made subject to these Terms and Conditions of Sale ("Terms and Conditions").
Product prices are specied in the Wine Enthusiast published price list that is current at the time Wine Enthusiast receives
Purchaser's particular order. Prices are subject to change at any time prior to Wine Enthusiast's acceptance of Purchaser's
particular order. No contract of sale exists until Wine Enthusiast has accepted Purchaser's order and provided Purchaser with
a written acknowledgment of Purchaser's order. Prices are exclusive of, and Purchaser shall pay, all taxes, duties, levies or fees
imposed on Wine Enthusiast or Purchaser by any taxing authority related to Purchaser's order. Payment for a Wine Enthusiast
Product must be made in lawful money of the United States of America in immediately available funds. Wine Enthusiast accepts
all major credit cards. Wine Enthusiast may change payment terms for unlled orders if, in Wine Enthusiast's reasonable
opinion, Purchaser's nancial condition, previous payment record or relationship with Wine Enthusiast merits such change.
All Purchaser orders, whether written or verbal, are governed by these Terms and Conditions and are subject to acceptance
by Wine Enthusiast. Any term or condition which may be included on any Purchaser's purchase order, or in any form of
communication (whether verbal or in writing) from any Purchaser to Wine Enthusiast, that is not identical with these Terms
and Conditions, is hereby expressly objected to and rejected by Wine Enthusiast, and shall NOT become a part of the contract
of sale of any Product. Wine Enthusiast's failure to object to any such conicting term and/or condition of sale contained in
any communication (including a purchase order) from a Purchaser shall not be considered as acceptance of such term and/
or condition or as a waiver of these Terms and Conditions. e only language in which Wine Enthusiast states these Terms
and Conditions is English. Wine Enthusiast reserves the right, in its sole discretion, to change these Terms and Conditions at
any time, for any reason, without notice. Wine Enthusiast shall not be liable to Purchaser for any delay of delivery of a Product
caused by Force Majeure, or any other cause beyond Wine Enthusiast's control.
2. N'FINITY Product Limited Warranty
A. Two (2) Year Limited Warranty.
For the period of TWO (2) YEARS (the "Limited Warranty Period") from the date of original sale of a Product by Wine
Enthusiast, if a Wine Enthusiast Product is found to be defective in material or workmanship aer undergoing Wine
Enthusiast's customer service troubleshooting, then, subject to the Wine Enthusiast Product Limited Warranty Limitations and
Exclusions as well as the other Terms and Conditions stated herein, Wine Enthusiast will do the following, as appropriate, for
the end user ("End User") who has installed and is actually using the Product, with regard to LABOR, PARTS and FREIGHT:
(1) LABOR - repair or replace (at Wine Enthusiast's sole option) the Product at no charge to the End User; and
(2) PARTS – supply, at no charge to the End User, new or rebuilt replacement parts for the Product in exchange for the
return of defective parts; and
(3) FREIGHT – cover normal ground freight charges for parts, and, in the event the Product is not repairable in the eld,
B Five (5) Year Compressor Limited Warranty.
e two (2) year limited warranty period stated in Section 2(a) above is extended for an additional three (3) year period with
regard to a Wine Enthusiast Product's compressor only. Labor, freight and parts ancillary to the compressor remain subject to
the two (2) year limited warranty
C Product Warranty Limitations and Exclusions.
cover normal ground freight charges (within the continental United States) for the repair or replacement of the Product.
(1) is limited warranty does not cover cosmetic damage caused during installation, damage due to acts of God,
commercial use, accident, misuse, abuse, negligence, or modication to any part of the Product. Delivery and
installation of the Product, any additional parts required, as well as removal of the Product if warranty work is required,
are all at the sole cost, risk and obligation of the End User.
(2) is limited warranty does not cover damage due to improper installation or operation or lack of proper maintenance of
the Product, connection of the Product to improper voltage supply, or attempted repair of the Product by anyone other
than a technician approved by Wine Enthusiast to service the Product.
Page 21www.wineenthusiast.com
Page 24
(3) is limited warranty does not cover any Product sold "AS IS" or "WITH ALL FAULTS."
(4) is limited warranty is valid only in the continental United States, Alaska and Hawaii. Sales elsewhere (including
Puerto Rico) are excluded from this warranty.
(5) Proof of purchase of the Product in the form of a bill of sale or receipted invoice, which is evidence that the Product is
within the Limited Warranty Period, must be presented by the End User to Wine Enthusiast in order to obtain limited
warranty service.
(6) is limited warranty is void if the factory applied serial number has been altered or removed from the Product.
(7) Removing the rivets from the Product's unit housing without prior authorization from Wine Enthusiast voids this
limited warranty.
(8) e End User must rst contact Wine Enthusiast Customer Service by telephone (at 1-800-648-6058) prior to attempting
service on any Product still under the limited warranty, else the limited warranty is voided.
(9) THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF YOU, THE END USER, AS WELL AS ANYONE ELSE IN THE CHAIN OF TITLE
OF THE PRODUCT, DOES NOT START A NEW LIMITED WARRANTY TIME PERIOD, AND IS IN LIEU OF ALL
OTHER WARRANTIES (EXPRESS OR IMPLIED) WITH REGARD TO THE PRODUCT. IN NO EVENT SHALL
Wine Enthusiast BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR CONTINGENT DAMAGES FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. is limited warranty gives
you specic legal rights, and you may have other rights, which vary from state to state.
(10) Failure of the End User to comply with all of the Product Installation Requirements, Maintenance Requirements and
End User Requirements may, at Wine Enthusiast's sole discretion, void this limited warranty.
(11) No one has any authority to add to or vary the limited warranty on this Product.
3. Product Installation Requirements
(a) Prior to installing a Wine Enthusiast Product, the End User must read the Wine Enthusiast Owner's Manual and
thereaer the End User must follow the required installation, use and maintenance procedures set forth by Wine
Enthusiast in N'FINITY's Owner's Manual. e Owner's Manual is shipped with each Product and if another copy
is needed, replacement copies can be downloaded from Wine Enthusiast's website (www.WineEnthusiast.com) or by
contacting Wine Enthusiast directly for a new copy of the Owner's Manual.
(b) It is highly recommended that the End User obtain the assistance of a wine storage professional.
(c) Failing to address all of the variables associated with proper installation will cause the Product to operate incorrectly and
limit both the Product's ability to cool and the longevity of the Product itself.
(d) e limited warranty card should be completed and promptly returned by the End User to Wine Enthusiast to ensure
limited warranty registration and conrmation of date of purchase.
(e) e End User is responsible for all risks and costs of installation of the Product, including but not limited to all labor
costs as well as cost of any additional parts required for the proper and complete installation of the Product. e End
User is responsible for all risks and costs of removing the Product if limited warranty work is required.
(f) e Product cannot operate at its optimum capacity if airow is constricted by ducting or venting the exhaust side of the
Product into a location with inadequate ventilation.
4. Maintenance Requirements
It is the End User's responsibility to clean o any accumulated dust, lint, or other debris from the front and rear intake grills;
failure to do this on a regular basis will restrict the airow and may aect the Product's ability to function properly. Periodically
cleaning the Product's vents will help assure maximum cooling eciency. e drain tube must also be checked and kept clean
and free of debris and mold to maintain proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move in and out
of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is discovered, mold must be
addressed quickly and appropriately. Delayed or improper treatment of mold issues can result in costly and reoccurring repairs. If the
End User suspects a mold problem, it is always best to hire a qualied and experienced mold remediation specialist.
Page 22 WE 060517
Page 25
5. Additional End User Responsibilities
e following items are not covered under any warranty and are the sole responsibility of the End User:
(a) End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and
requirements, and thus no responsibility will be placed with Wine Enthusiast for the End User's decisions in this regard.
(b) It is the End User's responsibility to secure safe haven/storage for ANY AND ALL items that are being kept and stored in the
End User's wine cellar, including any Product. Wine Enthusiast takes no responsibility for the safety and preservation of the
aforementioned items in the event that the environment becomes unsuitable to maintain a proper storage environment.
6. Customer Service and Troubleshooting
Wine Enthusiast's technical support department is available to answer and questions or inquiries for End Users regarding a N'FINITY
Product, as well as to assist in performing basic troubleshooting, Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST, at telephone
number 1-800-648-6058. Wine Enthusiast Companies is located at 333 North Bedford Rd., Mt. Kisco, NY 10549.
7. Additional Terms & Conditions
(a) Return Policy. All return inquiries must be made within thirty (30) calendar days of the original purchase of a Product and are
subject to a twenty ve percent (25%) restocking fee. Shipping costs are not refundable and the Purchaser is responsible for all
return shipping costs (including customs fees and duties, if applicable).
(b) Wine Enthusiast retains a security interest in each Product until payment in full.
(c) Every provision of these Terms and Conditions shall be construed, to the extent possible, so as to be valid and enforceable.
If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal or otherwise
unenforceable, such provision will, to the extent so held, be deemed severed from the contract of sale between Purchaser and
Wine Enthusiast, and all of the other non-severed provisions will remain in full force and eect.
(d) e laws of the State of New York (without regard for conicts of law) shall govern the construction and enforcement of the
these Terms and Conditions, except that these Terms and Conditions shall be interpreted as through draed jointly by Wine
Enthusiast and Purchaser. Any dispute will be resolved by the courts in the County of Westchester, New York, and all parties,
Wine Enthusiast, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that
purpose. No waiver by Wine Enthusiast of any breach or default of the contract of sale (including these Terms and Conditions)
concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
8. Questions or Additional Information
If you have any questions regarding these Terms and Conditions or wish to obtain additional information, contact us via phone at
1-800-648-6058 or please send a letter via U.S. Mail to:
Wine Enthusiast Companies
333 North Bedford Rd.,
Mt. Kisco, NY 10549
Model ____________________________________________ Serial Number _____________________________
Installed by ________________________________________________ Date _____________________________
Page 23www.wineenthusiast.com
Page 26
Wine Enthusiast Companies
333 North Bedford Rd.,
Mt. Kisco, NY 10549
1-800-648-6058
www.wineenthusiast.com
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