For additional information about Cel-Fi DUO+ Signal Booster Installation go to: www.cel-.com
the Network Unit.
Coverage Unit until an 8 or 9 displays.
5
For the best service, move the
DISPLAY
COVERAGE UNIT
WIRELESS CONNECTION
DISPLAY
NETWORK UNIT
from the Network Unit.
needs to be moved farther away
indicates that the Coverage Unit
A zero on the numeric display
TOO CLOSE
SCROLLING DISPLAY
the Network Unit.
Unit needs to be moved closer to
display indicate that the Coverage
Four red icons & a scrolling
TOO FAR
may need to move farther/closer to
the Coverage Unit number, you
until an 8 or 9 displays. Based on
Coverage Unit around your home
best service experience, move the
quality of the placement. For the
Coverage Unit display indicates the
The number on the front of the
Unit Placement:
Optimize The Coverage
Step 5
normally.
age Unit is functioning
indicate that the CoverTwo green icons
GOOD
4-5 bars
BEST
2-3 bars
1 bar
BETTER
OK
Signal Strength
your service.
increase the signal, and can improve the quality of
Moving the Network Unit to a different location may
strength of the mobile network signal in the area.
The bars on the front of the device indicate the
Optimize the Network Unit Placement:
Step 3
least one bar, try a different location.
DISPLAY
NETWORK UNIT
of the Network Unit. If you do not see at
the signal strength indicator on the front
sure that at least one bar is displayed on
supplies in your kit are identical.) Make
strongest 4G LTE signal. (Note: the power
accessible outlet near the area with the
Plug the Network Unit into an easily
Plug-in the Network Unit:
Step 2
DISPLAY
COVERAGE UNIT
Get More from Cel-Fi WAVE
from the Network Unit (see below).
that you need to move the Coverage Unit either closer to, or further away
from the Network Unit. If this happens, a red icon will illuminate indicating
as seen above. It is possible to place the Coverage Unit too close or too far
If your device is set-up properly, the green icons will appear on the display
the numeric display will stop cycling.
the two units. After several minutes,
you have enough distance between
coverage the most, making sure that
the Network Unit or where you need
inside the space, as possible from
Place the Coverage Unit as far away,
Place the Coverage Unit:
Step 4
is displayed on your handset.
highest oor of your space. Make sure a 4G LTE icon
Typically, the best service will be near a window in the
Use your phone to identify the area with the best signal.
is to nd the location with the best mobile network signal.
The rst step in setting-up your Cel-Fi DUO+ Signal Booster
Find the location with the best coverage:
Step 1
that doesn’t require the complicated installation of antennas or cables.
home. Cel-Fi DUO+ Smart Signal Booster is a true plug-and-play system
you smoother video and surng, and improved coverage throughout your
signal, the revolutionary Cel-Fi DUO+ Smart Signal Booster system brings
If you can nd a place in your home that gets at least one bar of 4G LTE
BEFORE You Begin
Cel-Fi WAVE is an application available on both smartphones and desktop
computers that allows users to interact with Cel-Fi, to access advanced and
supplementary features.
Dashboard:
Glance-able view to the state of your Cel-Fi
environment.
Advanced Mode:
Get a real-time technical overview of the
installation of your Cel-Fi Booster.
Booster Updates:
Keep your Cel-Fi Booster up-to-date as new
software versions become available.
Register: (When Required)
Easily register your Cel-Fi Booster.
For more information, and software, go to:
www.cel-.com/wave
Cel-Fi™ DUO+
Quick Start Guide
NETWORK UNIT COVERAGE UNIT
Copyright © 2016 by Nextivity, Inc, U.S. Patents pending. All rights reserved. The Nextivity
and Cel-Fi logos are registered trademarks of Nextivity Inc. All other trademarks or registered
trademarks listed belong to their respective owners. Designed by Nextivity Inc in California.
qsg_DUO+-LTE-English-16-0211
Cel-Fi DUO+ Smart Signal Booster
A true plug-and-play system that doesn’t require the installation of antennas
or cables.
To use this product you need:
• An LTE compatible mobile phone with qualifying LTE service
• An area inside your home that receives at least one bar of 4G LTE
coverage
• Power outlets
In this package you will nd:
• Network Unit
• Coverage Unit
• Two Power Adapters
• Two Mounting Brackets with hardware
™
Mounting Instructions
CONTENTS IN THE BOX
Network Unit Coverage Unit
Mounting
Brackets (2)
Screws (4)
Drywall Anchors (4)
Quick Start Guide
Power Adapters (2)
REQUIRED HARDWARE
Each Cel-Fi device may be supplied with mounting brackets and hardware to
mount both (or either) the Coverage Unit and the Network Unit.
NOTE: The brackets come equipped with screws and inserts for mounting
in standard drywall. Before you install the mounts, make sure there are no
wires or other objects, or metal plates, behind the drywall layer that will
interfere with the inserts, screws, mount, or mounted units.
3
Drill Anchor Holes (Drywall)
In each marked spot, use a 3/16” drill bit to drill guide holes for the anchors.
Install Mounting Bracket
5
Install Anchors (Drywall)
4
1
Determine Cel-Fi Device Location (refer to other side)
NETWORK UNIT
USER INTERFACE
Determine Mounting Hole Locations
2
Troubleshooting
COVERAGE UNIT
USER INTERFACE
Attach the Cel-Fi Unit to the wall mounted bracket
6
Mounting
Holes
Figure 1
Back view with mounting holes.
Figure 2
Backside of unit ts onto bracket hooks.
IMPORTANT: Your Cel-Fi DUO+ Smart Signal Booster is electronic equipment.
Both units must be kept indoors and in a dry, cool, well ventilated area.
NETWORK UNIT
Power & Status Indicator
LT E
Indicator
COVERAGE UNIT
Power & Status Indicator
Coverage Unit
Indicator
Seven Segment Display
Signal
Indicator
Network Unit
Indicator
Indicator Issue Try This
No lights on the Network Unit
display.
Power indicator is red.
Power indicator is green but no bars
on the Network Unit display.
((( )))
Power indicator is Flashing
Green.
The device is not receiving power.
Network Unit hardware issue.
Network Unit does not have a 4G LTE
signal.
Network Unit Is setting up
communications with Coverage Unit.
1. Is the unit plugged in?
2. Is there power at the outlet?
3. Try exchanging the power supplies with the Coverage Unit to determine if the power
supply is defective.
Please check the Coverage Unit for an alternating error number to determine the proper
solution from the list of Error Messages below.
Try moving the Network Unit to another room or area where you have more coverage.
(Use your mobile phone to nd the best 4G LTE coverage).
Wait a few moments, once a path has been set up, the light will stop ashing.
Indicator Issue Try This
COVERAGE UNIT
No lights on the Coverage
Unit display.
NU
CU
Coverage Unit Power Indicator is red
Seven segment
display cycling for
more than a minute.
Zero displayed.
The Coverage Unit and
Network Unit icons are red
with two arrows.
The device is not powered.
System Error.
The Coverage Unit still trying to wirelessly
connect to the Network Unit.
The Coverage Unit is “Too Close” to the
Network Unit.
The Coverage Unit is “Too Far Away” from
the Network Unit.
1. Is the unit plugged in?
2. Is there power at the outlet?
3. Try exchanging the power supplies with the Network Unit to determine if the power
supply is defective.
Please check the seven segment display for an alternating Error Messages to determine
the proper solution from the list of Error Messages below.
1. Wait for the display to stop cycling. This could take several minutes.
2. Make sure that all other electronic devices (Wi-Fi routers, home phones, computers,
etc.) are at least 1 meter from the Coverage & Network Units.
Move the Coverage Unit further away from the Network Unit. The separation distance
may be over 20 meter for a residence, and much further for open commercial spaces.
Try and get an 8 or 9 on the display.
Move the Coverage Unit closer to the Network Unit.
PERFORMANCE
The Coverage Unit has
a boosted signal but
only in a small area.
ERROR
MESSAGES
Alternating E and
Numeric Error Code
Indicator Issue Try This
Low Coverage Unit number or
Network Unit input signal.
Network Unit and Coverage Unit are too
close together or Network Unit signal
level is low.
Move the Coverage Unit away from the Network Unit to get a higher coverage number.
This can mean putting the Coverage Unit on the opposite end of your home. Higher
numbers indicate better coverage. You can also move the Network Unit to an area with
a stronger signal. More bars is always better.
Indicator Issue Try This
E1
E3
E4
E5
E8
E9
If you see any other error messages or for additional information about Cel-Fi DUO+ Signal Booster Installation go to: www.cel-.com/support
No 4G LTE signal at the
Network Unit.
Coverage Unit is overheating.
Network Unit is overheating.
Registration Required.
Input signal at Network Unit too strong.
Your system was moved from its original address.
Registration required due to location lock.
Try moving the Network Unit to another room or area where you have coverage. (Use your
cell phone to nd the best 4G LTE coverage).
Make sure that the vents on the unit are not blocked. Move the unit to a cooler area. The
system will start working normally when it cools down.
Register your address with your mobile network provider, using the Cel-Fi Wave app.
Your Network Unit is too close to a cellular tower. This may result in a reduced output power
(smaller coverage bubble) to limit network interference. Note: If you have satisfactory boost in
cellular service you can ignore this message. Otherwise move your Network Unit to another
location. You might need to move your Network Unit to the other side of your home/ofce.
Either move the system back to its original location or register your new address with your
mobile network provider, using the Cel-Fi Wave app.
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