Nextel iDEN i355 User Manual

Download

Nextel

iDEN

Digital Multi-service Data-capable Phone

355 Phone User’s Guide

Contents

Getting Started........................................... 1

Removing the Battery Door ...............................2

Locating Your SIM Card....................................3

Battery ...............................................................3

Powering On and Off.........................................6

Activating Service..............................................6

Nextel

Customer Care...................................18

Understanding Status Messages ....................18

Making Calls .............................................19

Phone Calls .....................................................19

Direct Connect

Calls .....................................19

Group Connect

Calls...................................20

Talkgroup Calls ...............................................24

Receiving Calls ...............................................26

Call Alerts ................................................. 34

Sending Call Alerts..........................................34

Receiving Call Alerts .......................................34

Using the Call Alert Queue..............................34

Direct TalkSM............................................ 36

Off-Network Walkie-Talkie...............................36

Channels and Codes.......................................37

Private Direct Talk

Calls..............................39

Editing Entries .................................................49

Deleting Entries...............................................49

Checking Capacity ..........................................49

Creating Pauses and Waits.............................49

International Numbers.....................................50

Memo .........................................................51

Call Forwarding ........................................52

Using Your Phone as a Modem ......................59

Making TTY Calls ............................................60

Special Dialing Codes .....................................61

Nextel® Phone Services.......................... 62

Caller ID ..........................................................62

Per-Call Blocking.............................................62

Per-Line Blocking ............................................62

Alternate Line Service .....................................62

Message Center Options ................................67

Receiving Messages ................................68

Message Notifications .....................................68

Retrieving Messages.......................................69

Voice Mail Messages................................70

Receiving a Message......................................70

Accessing Voice Mail from

Drafts...............................................................89

Sent Items .......................................................89

Receiving a Message......................................90

Navigating a Message .....................................91

Viewing Received Messages

from the Message Center ...........................91

Actions for Received Messages ......................92

Customizing MMS ...........................................95

Getting File Information .................................104

Deleting Pictures ...........................................104

Managing Memory ........................................104

My Info .....................................................105

Viewing My Info.............................................105

Editing My Info ..............................................105

Setting Sending Options ...............................106

Resuming Applications..................................112

Ending Applications.......................................112

Downloading Applications .............................112

Deleting Applications .....................................112

Managing Memory.........................................113

Shortcuts on the Main Menu .........................113

Java Applications and GPS Enabled.............114

Digital Rights Management (DRM)....... 117

Editing Events ...............................................131

Deleting Events .............................................132

Receiving Reminders ....................................132

Making Calls From Datebook and

Datebook Reminders................................133

Customizing Datebook Setup........................134

Customizing Your Phone.......................135

Setting the Volume ........................................135

Shortcuts ................................................ 147

Creating a Shortcut .......................................147

Using a Shortcut............................................147

Editing a Shortcut ..........................................148

Deleting Shortcuts .........................................148

Using a Headset..................................... 149

Attaching a Headset ......................................149

Using a Remote PTT

Button .....................149

Operational Cautions ....................................178

Accessory Safety Information .......................179

MOTOROLA LIMITED WARRANTY .......181

Patent and Trademark Information.......185

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard

Note: This equipment has been tested and

found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur

Getting Started

audio jack

volume controls

retractable antenna

p Power button.

Navigation key — press the arrows to

Getting Started

To start using your i355 phone:

• Make sure your SIM card is in place.

• Charge the battery.

• Activate your service.

• Enable security.

Removing the Battery Door

1 Make sure the phone is powered off. See

“Powering On and Off” on page 6.

3 If the release button does not slide forward to

release the battery door, rotate counter clockwise the circular piece in the center of the release button to unlock it.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery.

Battery

Inserting the Battery

Your phone comes with a High Capacity Lithium Ion battery.

1 Remove the battery door. 2 Insert the top of the battery into the battery area.

Press the bottom of the battery to secure it.

SIM card holder

Getting Started

4 If you want to ensure the battery door does not

accidentally come off, rotate clockwise the circular piece in the center of the release button to lock it.

3 Plug the other end of the charger into the

accessory connector.

Battery

Charging Times

Check your battery and charger type against the grid below to determine appropriate charging times.

Removing the Battery

1 With the phone powered off, remove the battery

door.

2 Remove the battery by pushing the battery

toward the antenna and lifting it out.

Battery Charger

Rapid Standard

Slim Lithium

2 hours 3 hours

Getting Started

• The battery capacity is degraded if the battery is

stored for long periods while fully charged. If long term storage is required, store at half capacity.

Powering On and Off

To power your phone on:

Press p.

As your phone connects to the network, you will

Activating Service

The first time you power your phone on, your service is activated.

A screen then appears prompting you to select Ok to update your browser information, which enables security. This screen will only appear during initial activation.

Enabling Security

Phone Programming

Within 24 hours of enabling security, you will receive an alert notification containing your Personal Telephone Number (PTN), Nextel Customer Care number, Direct Connect number, and Talkgroups.

1 When you receive an alert notification saying

New Browser Message - Receive Programming Info, press A under Goto.

4 Scroll to see your information: Line 1 and Line 2 are your phone numbers. Direct

Connect is your Direct Connect number, the

number that others use to contact you using Direct Connect

walkie-talkie service. These numbers appear when you receive your alert notification after enabling security on your phone.

See “My Info” on page 105 for more information about this feature.

Getting Started

Customizing Features

You can control many features of your phone, including the size of the text on the display, the way you access main menu items, and the volume of incoming sound, rings, and other tones. See “Customizing Your Phone” on page 135.

Phone Basics

Any time your phone is powered on, the display

Text Area

This area displays menus, messages, names, phone numbers, and other information.

Display Options

Two display options appear at the bottom of most screens. You select a display option by pressing the option key below it.

Menus and Lists

Phone Basics

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be used to access a main menu item from the idle screen. Each of these keys is assigned to a main menu item when you receive your phone. To assign different main menu items, see “Personalize Features” on page 139.

OK Key

Pressing O:

Main Menu

All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as large icons (see “Setting the Menu View” on page 136).

Net Access to Wireless Data

Services. See page 101.

Java Apps Java applications on your

Getting Started

n Downloads Provides a catalog of ring

tones, wallpaper, games and Java applications that you can download directly to your phone. Items in this catalog change frequently, so check regularly for fresh content. See page 66.

GPS Find your approximate

geographical location. See

Recent Calls Lists recent calls. See

page 30.

Shortcuts Create shortcuts to

screens. See page 147.

Profiles Groups of settings you

apply together. See page 142.

m DirecTalk Launch Direct Talk

Access Setup and Help.

Phone Basics

Phone In Use — Your phone is active on a phone call.

Direct Connect In Use — Your phone is active on a Direct Connect call.

Group In Use— Your phone is active on a Group Connect Plus call.

Talkgroup In Use — Your phone is

Speaker Off — Sets Direct Connect and Group Connect sound to come through the earpiece rather than through the speaker.

w xT yz

Messages — You have one or more messages. See page 67.

ljik mXnW

T9 Text Input — You are using T9 Text Input to enter text. See “Entering Text” on page 42.

Getting Started

Turning the PIN Requirement On and Off

When the SIM PIN requirement is off, your phone can be used without entering a PIN.

Important: When the SIM PIN requirement is off,

the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.

When the SIM PIN requirement is on, you are

Y Z

Packet Data — You are ready to transfer packet data or are transferring packet data. See “Using Your Phone as a Modem” on page

59.

N O

TTY — You are ready to use your phone to make calls using a teletypewriter device. See “Making TTY Calls” on page 60.

SIM Card Security

Entering the PIN

1 When the Enter SIM PIN Code screen appears

after you power on your phone, enter your SIM PIN.

2 Press A under Ok.

The message SIM Unlocked displays.

Important: If you enter your PIN incorrectly 3

times, your SIM card is blocked. To unblock your SIM card, you must

Changed: SIM PIN displays.

Unblocking the PIN

If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care to get a PIN Unblock Code (PUK).

Important: If you unsuccessfully enter the PUK

code 10 times, your SIM card is permanently blocked and must be

Getting Started

If you entered the codes properly, SIM Unlocked appears on the display.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of

your SIM card.

The SIM card is designed for optimal Contacts storage and feature use. For Nextel SIM card compatibility information, visit nextel.com/sim.

• Images in My Pictures

• 3 most recent GPS Enabled locations

• Voice records

• Voice names

• Datebook events

• Options set using the Personalize menu

• Groups (Groups created for Group Connect Plus

will appear as Unknown)

Locking the Keypad

3 Carefully slide your SIM card into your phone,

until it lies flat in the SIM card holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

SIM card holder

tab

SIM card holder

Getting Started

If you press a key while the keypad is locked, instructions for unlocking the keypad display briefly.

To unlock the keypad:

1 From the idle screen, press m. 2 Press *.

You also have the option of setting your phone to automatically lock the keypad if there has been no activity for a specified time.

To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position.

When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.

To optimize your phone’s performance, extend the antenna when you make or receive a call, and avoid touching the antenna with any body part.

Important: Failure to fully extend or retract the

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

To order additional accessories, go to nextel.com or call 1-800-Nextel6. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to nextel.com.

Wireless Local Number Portability: Bringing Your Phone Number From Another

Nextel® Voice Mail

We suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.

Getting Started

Nextel® Customer Care

Nextel Customer Care: 1-800-639-6111 or dial 611 from your

355 phone.

Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your

355 phone).

Understanding Status Messages

Making Calls

Your i355 phone makes two types of calls: digital cellular phone calls and Direct Connect calls. With Direct Connect calls, you use your phone as a long-range, digital walkie-talkie.

Phone Calls

1 Enter the number you want to call. 2 To place the call:

• International Direct ConnectSM — allows

walkie-talkie calling to and from select countries.

• Group Connect

— allows coast-to-coast walkie-talkie calling to up to 20 Nextel customers simultaneously. (See See “Group ConnectSM Calls” on page 20).

• Talkgroups — allows walkie-talkie calling to up to 100 Nextel customers.

See www.nextel.com for more details on these Direct Connect walkie-talkie services. Pricing for

Making Calls

Dialing Direct Connect® Numbers

Every Direct Connect number has 3 parts — an area ID, a network ID, and a member ID — with an asterisk between each of these parts. For example: 999*999*9999.

When you place a Direct Connect call, you must enter the whole Direct Connect number including the asterisks.

Tip: When you store a Direct Connect number in

Note: In order to store Groups to your i355, you

must use the 128K SIM card that came with your phone. The 128K SIM card is labeled "Nextel 600 Contcs & 25 Grps". With this SIM card, a maximum of 25 groups can be added to your

355. Group

entries created with your

355 phone are not readable by an older iDEN SIM-based phone.

Group ConnectSM Calls

Creating Groups in Contacts

1 From the main menu, select Contacts. 2 Select [New Group]. 3 If you want to assign a name to the Group, enter

the name. Note: If you do not assign a name, the Group is

named “Group” followed by the number of members in the Group. For example, “Group (8)” for a group with 8 members.

To add Group members from Contacts, Recent Calls, or Memo:

1 While creating a Group, select [Add Member].

-orSelect [Add Number] and press A under Browse.

Note: Move between Contacts, the recent calls

list, and Memo by scrolling left or right, or pressing * or #.

2 Scroll to the members you want from Contacts,

Making Calls

Press and hold t until a prompt appears telling you to say the voice name. Say the voice name assigned to the Group you want.-or-

Enter or select a Direct Connect number and add more Direct Connect numbers. See “Starting a Group Call with a Direct Connect® Number”.

2 Press the PTT button.

Receiving Group Calls

From the recent calls list, scroll to an entry containing the Direct Connect number.

2 Press m. 3 Select Call New Group. 4 Add more Group members. See See “Adding

Group Members” on page 21.

5 If you want to save the Group you have created:

Press m. Select Store Group.

6 To make the call, press the PTT button. -or-

Group ConnectSM Calls

To delete a Group from Contacts: 1 From Contacts, scroll to the Group you want to

delete.

2 Press m. 3 Select Delete Group.

Storing Groups

From Recent Calls 1 From the recent calls list, select the Group you

• The name of the Group

• The name or the Direct Connect number of the

person speaking

• The number of members who are participating in the Group call

Group Call Details

During a Group call, you can view details about the other group members, such as their name or Direct Connect number, and their status on the call.

Making Calls

Sending Groups Using Nextel Direct Send

You can send a Group using Direct Send so that the person who receives the Group can use the list.

1 From Contacts or the recent calls list, scroll to or

select the Group you want.

2 Press m. 3 Select Send Group.

Talkgroup Calls

Using Predefined Talkgroups

A Talkgroup is a predetermined group that has been provisioned by Nextel or an account administrator. Talkgroups are limited by network (fleet) and local markets. They can accomodate groups up to 100 members in the local market.

Before you can make or receive Talkgroup calls, a Talkgroup must be established. After the Talkgroup

Talkgroup Calls

Note: You will now be able to receive

communications from this Talkgroup only. You can only monitor one Talkgroup at a time.

Setting Up More Talkgroups

You can set up more Talkgroups in 3 ways:

• Using Talkgroup Management* on MyNextel at www.nextel.com

* You must be an account administrator to use Talkgroup

2 Proceed as if making a Direct Connect call.

Receiving Talkgroup Calls

To answer a Talkgroup call:

Proceed as if answering a Direct Connect call. Only one person at a time may speak on a Talkgroup call.

The Direct Connect number or name of the person who is speaking will appear on the display below the Talkgroup number.

Making Calls

Receiving Calls

Phone Calls

When you receive a phone call, your phone rings, vibrates, or lights up its backlight.

Answering

Press s. -or- Press O. -or-

Answering 1 Wait for the caller to finish speaking.

2 Press and hold the PTT button on the side of

your phone. Begin talking after your phone emits a chirping sound.

3 Release the PTT button to listen.

Ending

Press e. -or- Press A under Exit.

Choosing a Number to Call

• Select the number from the recent calls list. See

See “Making Calls From the Recent Calls List” on page 31.

• Select the number from Contacts. See See “Contacts” on page 44.

• Select a number stored in Datebook. See See “Making Calls From Datebook and Datebook Reminders” on page 139.

• Use One Touch Direct Connect to make a Direct Connect call. See See “Setting One Touch

2 Speaking into the microphone, say the voice

name assigned to the number you want to call. Your phone plays the name back to you.

3 If you are making a phone call, the call is placed

automatically. Tip: To stop a phone call from being completed,

press e.

If you are making a Direct Connect call, press and hold the PTT button to place the call.

Making Calls

Redialing the Last Number

Press and hold s to place a call to the last phone number you called.

Missed Phone Calls

When you miss a call, this icon V and the number of phone calls you have missed appear briefly.

If you want to dismiss the missed call message, press A under Back. -or-

Using Mute

Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call.

To turn mute on:

Press A under Mute.

While mute is on, Unmute appears as a display option.

Making Emergency Phone Calls

response center has the equipment to process location information. See See “GPS Enabled” on page 125, and particularly See “IMPORTANT: Things to Keep in Mind” on page 125 and See “Making an Emergency Call” on page 126, for more information on the limitations of this feature. Because of the limitations of this feature, always provide your best knowledge of your location to the emergency response center when you make an emergency call.

Important: Emergency calls cannot be placed

Important: If you are bringing your phone number

to Nextel from your previous carrier, you may receive a temporary telephone number while your Nextel phone is being programmed with your permanent phone number. If you make a call to 911 and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime, your Nextel phone has been programmed with your

Recent Calls

The recent calls list stores information associated with calls you have made and received and call alerts you have received. It also stores My Info and contact information sent to you from other phones.

The recent calls list stores up to 20 items.

Calls and Call Alerts

Call alerts you have received appear as Direct Connect calls. Like all items in the recent calls list, they remain listed until you delete them or until they reach the end of the list.

For phone calls, an additional icon appears giving information about the call:

A call you made.

A call you received.

Contact Information From Other Phones

When you select My Info from other phones to view its details, you see all the information sent.

If you receive My Info from the same phone more than once, only the most recently sent version appears in the recent calls list.

Contact Information From Other Phones

The recent calls list stores contact information sent

The name or Direct Connect number of the person who sent the contact information appears as a separate item on the recent calls list, above the information sent. If one person sends you more than one item of contact information, all the items appear below the person’s name or Direct Connect number.

When you select contact information to view its details, you see the name or Direct Connect number of the person who sent the information and all the information in the item.

Recent Calls

Storing Items to Contacts

1 From the recent calls list, scroll to or select the

item you want to store.

2 Press A under Store. -or-

If Store is not one of your options: Press m. Select Store or Update Contacts.

Tip: If the item you want to store is a call, Store

does not appear if the number is already stored in Contacts.

6 Press A under Done.

Deleting Items

To delete an item from the recent calls list: 1 From the recent calls list, scroll to or select the

item you want to delete.

2 Press A under Delete. -or-

If Delete is not one of your options: Press m. Select Delete.

Making Calls From the Recent Calls List

• If you scroll to My Info from another phone,

you can make a call to the Direct Connect number of the phone that sent the information.

• If you scroll to contact information from

another phone, you can make a call to any of the numbers in the contact information.

3 To place the call now, go to step 4. -or-

Scroll left or right to display the Contacts type for the number you want to call.

2 To make a phone call, press s. -or-

To make a Direct Connect call, press the PTT button.

Call Alerts

Sending a call alert lets the recipient know you want to talk to him or her on a Direct Connect call.

When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates, and displays your name or Direct Connect number.

The recipient can:

• Answer — begin a Direct Connect call with the

Receiving Call Alerts

When you receive a call alert, you must answer, queue, or clear it. You cannot receive phone calls or Direct Connect calls until you do.

To answer a call alert:

Press the PTT button to make a Direct Connect call to the sender.

To queue a call alert:

Using the Call Alert Queue

Viewing Call Alerts

1 From the main menu, select Call Alert. 2 Scroll through the list.

Viewing Date and Time

To view the date and time a call alert was received:

1 From the main menu, select Call Alert. 2 Select the call alert you want information on.

4 Press the PTT button until Alert Successful

appears on the display.

Deleting Call Alerts

To delete a call alert from the queue: 1 From the call alert queue, scroll to the call alert

you want to delete.

2 Press m. 3 Select Delete.

Direct Talk

Off-Network Walkie-Talkie

Direct Talk allows direct two-way phone-to-phone communications between two or more phones equipped with Direct Talk. You can make and receive Direct Talk calls even when network service is not available. You can talk to anyone on your code and channel within your range.

• Incoming message notification

• Musical ring tones

• Call forwarding

• Messages

• Call Timers

• Call alerts

• Voice records

Using Direct Talk

Channels and Codes

Exiting Direct Talk

To set your phone to network mode when Direct Talk is active:

1 From the Direct Talk idle screen, press m. 2 Scroll to DT Options and press A under

Select.

3 Select Exit DirecTalk. Switching to Network Please Wait displays. After

a few seconds, the network idle screen appears.

To have a conversation, all parties must be on the same channel and code. For private Direct Talk calls, the person you are calling must be in Direct Talk and set to the same channel to which you are set in order to receive your call.

Note: When making a code call, all parties that

are on your code and channel can hear your conversation.

To set a channel: 1 From the Direct Talk idle screen, press A

Direct Talk

Making and Receiving Code Calls in Direct Talk

Mode

To make a code call using Direct Talk: 1 Press and hold the PTT button. DT Transmit

appears on the first line of the display. Begin speaking after your phone emits the Direct Talk tone.

2 Release the PTT button to listen. The tone emitted from your phone when making a

Receive All

You can set your phone to receive Direct Talk transmissions from any phone that is set to the same channel, regardless of the code (1-15), by setting the code to Receive All. When you receive transmissions with the code set to Receive All, the display changes from Receive All to the code on which the transmission was received.

Note: You cannot initiate a code call when the

code is set to Receive All. If you press

Private Direct TalkSM Calls

You can have a private conversation with another person using Direct Talk. When on a private Direct Talk call, no other parties can hear your conversation. In order to make a private Direct Talk call, you must use the valid Nextel 10-digit Personal Telephone Number (PTN) of the person you are calling. The person you are calling must be in Direct Talk mode and set to the same channel to receive your call.

To set the code to Private Only: 1 From the Direct Talk idle screen, press A

under Edit.

2 Scroll to Code. 3 Press A under Edit. 4 Select Private Only.

Making a Private Direct TalkSM Call

1 Enter the 10-digit PTN of the person you want to

Direct Talk

Making Emergency Calls in Direct TalkSM Mode

Emergency phone calls can be made in Direct Talk mode as long as you are within a Nextel coverage area.

Dial 911 to be connected to an emergency response center. If you are on an active Direct Talk call, you must end it before calling 911.

• Notify you periodically with a tone that you are in Direct Talk.

Using Direct Launch

To set your phone to launch into Direct Talk when you select DirecTalk from the main menu:

1 From the setup screen, scroll to Direct Launch

and press A under Change.

2 Select On.

Setup Options

Using State Tone

To set your phone to notify you with a tone that you are in Direct Talk:

1 From the setup screen, scroll to State Tone and

press A under Change.

2 Select the time frame during which you want to

be notified that you are in Direct Talk.

For example, if you select 1 hour, you will be notified every hour that you are in Direct Talk.

Entering Text

You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.

In screens that require you to enter text, you see the following icons. These icons tell you which text

2 Select the text input mode you want to use. A

checkmark appears next to the current mode.

Using Alpha Mode

• Press any key on the keypad to enter the letters,

numbers, and symbols on that key. For example, to enter the letter Y, press 9 three times.

• Type a letter then scroll up to make that letter uppercase, or type a letter then scroll down to

Special Function Keys

2 Type a word by pressing one key for each letter.

For example, to type “test” press 8 3 7 8. The displayed word may change as you type it.

Do not try to correct the word as you go. Type to the end of the word before editing.

3 If the word that appears is not the desired word,

press 0 to change the word on the display to the next most likely word in the database.

Repeat until the desired word appears.

Choosing a Language

To change the language of the database: 1 At a screen that requires you to enter text,

press m.

2 Select Languages. 3 Select the language you want for your database.

Special Function Keys

Entering Text

When neither of these icons appear, letters typed are lowercase. Scrolling up after typing a letter makes that letter uppercase.

Note: Your phone automatically makes the first

letter of a sentence uppercase.

Punctuation

Press 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key. Pause to select the symbol you

Contacts

Contacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses.

Information stored in Contacts is saved on your SIM card.

A Contacts entry contains:

• A name — A name is required if you are storing

• A Contacts type — Each number or address

stored must be assigned a Contacts type:

Mobile phone number

DC Direct Connect number

Work1 phone number

Work2 phone number

Contacts

• A number or address — Each Contacts entry

must contain a number or address. This may be any type of phone number, Direct Connect number, Group number, Talkgroup number, email address, or IP address.

Note: You can store numbers up to 64 digits

long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits” on page 49.

• A Speed Dial number — When you store a

2 If an entry has more than one number or

address stored,

<> surrounds the Contacts type

icon. Scroll left or right to view the icon for each number stored in the entry.

3 Press O to view the entry. 4 Scroll to view the other numbers and addresses

stored for the entry.

Tip: To view more entries, continue scrolling.

Searching for a Name

Creating Entries

2 Select Filter. 3 Set this option to Show DC.

To set Contacts to show all entries:

1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show All.

Creating Entries

Select Name. Enter the name. When you are finished,

press O. Tip: Press A under Browse to select a name

already in Contacts.

3 If you want to assign a ring tone to the name:

Select Ringer. Select the ring tone you want to assign.

Contacts

When you are finished, press O.

6 If you want to assign more options to the

number, select [Options]. See “Assigning Options”.

7 If you want to add more numbers or addresses

to the entry: Scroll past the information you already entered. Enter the additional information for the entry

using step 2 through step 6. You must assign a

When you are finished, press O.

3 If you want to create a voice name for a phone

number, select Vo ic e N am e. As directed by the screen prompts, say and

repeat the name you want to assign to the number. Speak clearly into the microphone.

4 When you are finished, press A under Back.

Storing Numbers Faster

Editing Entries

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating Entries” on page 47.

7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you

want to edit.

2 Press A under Edit. -or-

Delete a Number or Address

1 From the Contacts list, scroll to the entry that

contains the number or address you want to delete.

2 Scroll left or right to display the Contacts type for

the number you want to delete.

3 Press m. 4 Select Delete Number. 5 Press O or press A under Yes to confirm.

Contacts

This feature is useful when using voice mail or other automated phone systems that require you to dial a phone number and then enter an access number.

To program a pause:

Press and hold * until the letter P appears. The P represents a 3-second pause.

If you store 17035551235P1234, when you select this number and make a call, your phone dials the first 11 digits, pauses for 3 seconds, then dials the

Tip: You can create pauses and waits while

dialing a number from the keypad. See “Creating Pauses and Waits While Dialing” on page 57.

International Numbers

When storing a number that you plan to use for international calls, use Plus Dialing:

1 Press and hold 0 for two seconds. A “0”

appears, then changes to a “+”.

Memo

Memo lets you store a number, make a call to that number, and save it to Contacts.

To create a memo:

1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press O.

To view the memo later:

To store the memo number to Contacts:

1 From the main menu, select Memo. 2 Press m. 3 Select Store to Cntcs. 4 To store the number as a new entry, select [New

Contact]. -or-

To store the number to an existing entry, select the entry.

5 With the Contacts type field highlighted, scroll

Call Forwarding

Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call.

You can forward phone lines 1 and 2 independently.

To forward all calls:

1 From the main menu, select Call Forward >

Forward > All Calls.

2 Select To.

If you specified a forwarding number for all calls before, this number displays.

Phone line 2 is active; calls to phone lines 1 and 2 are being forwarded.

Turning Off Call Forwarding

If you don’t want all your calls forwarded, turn the feature off:

1 From the main menu, select Call Forward > To. 2 Set this option to Off.

All your calls are now sent to your phone. Calls you miss are forwarded according to the

options set for missed calls. By default, missed

Note: If you want a type of missed call sent to

voice mail, the call forwarding number for that type of missed call must be your voice mail access number. In most cases, your voice mail access number is your area code + first 3 digits of your PTN + MAIL (6245). To verify your voice mail access number, contact Nextel Customer Care.

To forward missed calls:

Call Forwarding

5 Press O. 6 Repeat step 2 through step 5 for If No Answer

and If Unreachable.

7 When you are finished, press A under Back.

Viewing Call Forwarding Settings

1 From the main menu, select Call Forward >

Forward > All Calls.

Advanced Calling Features

Call Waiting

Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call.

If you are on a call and receive a second call, your

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m. 2 Select In Call Setup > Call Waiting. 3 Set this option to Off.

Tip: To turn Call Waiting back on while still on

the call, set this option to On.

To turn off Call Waiting for the next call you make

Advanced Calling Features

Putting a Call on Hold

1 While on an active call, press m. 2 Select Hold.

If you want to make the call active again, press A under Resume.

Calling 2 People

Putting a Call on Hold, Making a

Merging 2 Calls into a 3-Way Call

After you put a call on hold and place a second call, you can combine these calls into a 3-way call:

1 Press m. 2 Select Join.

All 3 people in the call can speak to and hear each other.

Making a 3-Way Call

Creating Pauses and Waits While Dialing

You can enter a pause or wait while dialing a number. For information on using pauses and waits, see “Creating Pauses and Waits” on page

49. To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to

occur before the pause.

Calls placed between the United States and Canada do not require an international access code.

Plus Dialing lets you place an international call to most countries without entering the local international access code.

1 Press and hold 0 for two seconds. A “0”

appears, then changes to a “+”. Note: The network translates the “+” into the

appropriate international access code

Advanced Calling Features

To set your phone to call a Direct Connect number or Group you choose:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC > Assigned Number.

2 To enter the Direct Connect number or Group

number you want your phone to call every time you press the PTT button:

Enter the number using your keypad. -or-

Call Timers

Call timers measure the duration of your phone calls, Direct Connect or Group Connect calls, and circuit data use, as well as the number of Kilobytes sent and received by your phone:

•Last Call — displays the duration of your most recent phone call.

• Phone Reset — keeps a running total of your phone call minutes, until you reset it.

Using Your Phone as a Modem

To view or reset a timer:

1 From the main menu, select Call Timers. 2 Select the feature you want to view or reset. 3 To view a feature without resetting: Press O

when you are finished viewing. -or- To reset a feature: Press A under Reset.

Press O or press A under Yes to confirm. Note: The values displayed by Call Timers

should not be used for billing. Call timers

2 With the phone’s display facing up, insert a data

cable’s connector into the accessory connector, until you hear a click.

Advanced Calling Features

Making TTY Calls

To use your phone to make phone calls using a teletypewriter (TTY) device:

1 Connect one end of a 2.5mm cable into the

audio jack on your phone. Connect the other end of the cable to your TTY device.

2 Make sure that your phone’s TTY feature is on

and select the TTY mode you want to use.

3 Use your phone to enter phone numbers and

From the main menu, select Settings > Phone

Calls > TTY > Use TTY. This field must say On.

Choosing a Mode

Your phone supports these TTY modes:

•TTY — You type and read text on your TTY device.

•VCO (Voice-Carry-Over) — You speak into your phone and read text replies on your TTY device.

Special Dialing Codes

• “VCO please” — to select VCO mode

• “HCO please” — to select HCO mode

• “HCO off please” — to turn off HCO mode

Important: When you are using HCO, the sound

coming from your phone speaker may be uncomfortably loud. Use caution when putting the phone to your ear. (For information on setting the volume of your phone speaker, see “Setting the Volume” on page 135.)

Special Dialing Codes

Non-Emergency Numbers

Nextel supports many “non-emergency” numbers (such as #77, 311,...) provided by local and state governments. These numbers are used to report non-emergency incidents. If the situation includes imminent danger or loss of life, you should dial

911.

Nextel® Phone Services

Contact Nextel Customer Care to obtain these services or for additional information:

Note: Some services are not available outside

of the continental United States.

Caller ID

Your phone can automatically display the phone

Per-Line Blocking

You can permanently block delivery of your phone number on every call you make.

To show your number on a per-call basis:

Press * 8 2 before dialing the call.

Alternate Line Service

With Alternate Line Service you can:

Call Restrictions

To set the active line (primary or alternate):

1 From the main menu, select Settings > Phone

Calls > Set Line.

2 Select the phone line you want to be the active

line.

When incoming calls are made to a non-active line, these calls will be sent to voice mail without ringing. See “Call Forwarding” on page 52.

Ring Tones

To set the ring tone your phone makes when you receive phone calls, message notifications, or call alerts:

1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and select the

one you want to assign. Vibrate sets your phone to vibrate instead of making a sound; Silent sets

1 From the main menu, select Ring Tones >

VibeAll.

2 Set this option to On.

Tip: Pressing the volume controls to turn down

the volume as far as possible sets VibeAll to On.

To set your phone to vibrate instead of making a sound for some features but not others:

1 From the main menu, select Ring Tones.

Ring and Vibrate

These icons indicate how the ringer is set.

Assigning Ring Tones to Contacts

You can set the ring tone your phone makes when you receive phone calls or call alerts from someone you have stored in Contacts.

1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and select the

one you want to assign.

Q The phone always vibrates instead of making

a sound.

The phone vibrates instead of making a sound for phone calls.

Direct Connect calls, Group Connect calls, and Group Connect Plus calls are heard through the earpiece, not the speaker.

Ring Tones

Downloading More Ring Tones

If you want to use other ring tones, you can download them into your phone for a fee. Check the Downloads menu option on your phone for a catalog of additional items available for purchase and download directly from your phone.

You can also go to www.nextel.com/downloads for a wide selection of available ring tones and

Note: Ring tones are stored in your phone using

the same memory space used to store messages, voice records, Java applications, pictures, and wallpaper images. Deleting some of these other items frees memory for ring tones.

Deleting Custom Ring Tones

Deleting a ring tone from the list of ring tones deletes it from all parts of your phone, including

Message Center

The message center manages your messages. When you receive the following types of

messages, you can access them through the message center:

• Voice mail messages

• Multimedia Messaging Service (MMS)

messages

Message Center Options

After accessing the message center, select the option you want:

•[Create Mesg] — begin creating an MMS message.

• Voice Mail — access voice mail messages you have received.

• Inbox — access MMS messages you have received.

Receiving Messages

When you receive a voice mail message, Multimedia Messaging Service (MMS) message, Short Message Service (SMS) message, or Net alert, you have 2 ways to access the message:

• Respond to the message notification that appears when the message is received.

• Dismiss the message notification and access the message later through the message center.

When you are on a phone call, you can receive message notifications for all types of messages except MMS messages. For other types of messages, your phone may sound a notification tone during the call or after you end the call, depending on how you set your notification options.

Setting Notification Options

To control whether your phone sounds message notification tones while you are on phone calls:

Retrieving Messages

All your messages are stored in the message center. The message center shows how many messages you have of each type.

To retrieve your messages through the message center:

1 From the main menu, select Messages. 2 Scroll to the type of message you want to

access.

Voice Mail Messages

Receiving a Message

When you receive a voice mail message, New Voice Mail Message appears on the display.

To call Nextel’s voice mail system and listen to the message:

Press A under Call.

Press e. -or- Press A under No.

Nextel® Voice Mail

Note: To receive voice mail messages, you

must first set up your voice mail box.

Note: If you are bringing your phone number

from another carrier, we suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your

If you are calling from a phone other than your

355, dial your 10-digit Nextel PTN. When you hear the greeting, press the star key to access your voice mail box. The system will prompt you to enter your password. Enter the last seven digits of your Nextel PTN. For example: 5557777. This is your temporary password.

You are in the main voice mail menu when you hear the options listed below.

• To play your messages, press 1. (This option

Nextel® Voice Mail

• Backup — press 1.

• Rewind to beginning of message — press

11.

• Pause or continue the current message —

press 2.

• Fast forward — press 3.

• Fast forward to end of message — press 33.

• Play the date and time stamp — press 55.

These options are available while a message is

Important: After exiting the voice mail session, you

cannot recover deleted messages.

Changing Your Password

1 From the main voice mail menu, press 4 to

access personal options.

2 Press 4 to access personal preferences. 3 Press 1 to modify password. 4 Enter your new password. It must be 4 to 7 digits

Recording Your Active Greeting

2 Press 4 to access personal preferences. 3 Press 3 to access the record your name

option.

4 Press 2 to record your name. 5 Press ** to return to the main menu.

Recording Your Active Greeting

You may want to include one or all of the following options in your greeting so that callers will know

4 Press ** to return to the main menu.

Advanced Voice Mail Features

Multiple Greetings

You can create up to five different greetings and designate which greeting will be your active greeting at any given time. The greeting that was recorded during your initial voice mail box setup is greeting 1. This is your default active greeting.

Nextel® Voice Mail

3 Enter the number of the greeting that you would

like to be active. The system will confirm your active greeting number.

4 Press 1 to play your active greeting. 5 Press ** to return to the main menu.

Greetings Schedule

You can choose to have your greetings automatically activated based on a pre-determined time schedule. By activating the Greeting Schedule, Greetings 1, 2, and 3 will automatically

Note: The greeting schedule, when on, will

override any other greeting that you may set as active. If a greeting is not recorded, a system standard greeting will be played.

Automatic Playback

By default, the playback mode of your voice mail service is set to normal. This feature automatically plays and saves new messages when you log in. To activate automatic playback:

Advanced Voice Mail Features

3 Press 2 to access playback preferences. 4 Press 1 to switch between the playback

orders.

5 Press ** to return to the main menu.

Recording, Forwarding, and Replying to Messages

These functions allow you to record and send, reply to, or forward a message to an assigned destination address or group list number. If you record a complete or partial message, but do not

6 Press ** to return to the main menu.

Note: You can only send messages using this

method to Nextel customers in your home market.

Delivery Options

After you have created a message, you can assign the message to a category before you send it. Below is a list of the options that can be applied to a message:

Nextel® Voice Mail

To set a special delivery option: 1 After recording your message, but before

sending it, press 5 for delivery options.

2 Press the number that corresponds with the

desired delivery option:

• Press 1 for urgent.

• Press 2 for private.

• Press 3 for notification of non-delivery. At

prompt, specify time and date.

Working With Group Lists

This feature enables you to create a list and assign it a unique name. Then, you can add mailbox numbers, group lists, or individuals. Once you create a list you can send a voice message to everyone on the list by entering the group list number. You can have up to 40 group lists. Each list can hold up to 50 addresses.

To set up a group list:

Advanced Voice Mail Features

3 Press 4 to modify a group list. Enter the

number of the group list you want to modify.

4 Press 1 to add a new recipient. 5 Press # to save your changes. 6 Press ** to return to the main menu.

Deleting a group list: 1 From the main voice mail menu, press 4 to

access personal options.

2 Press 2 to access group lists.

To modify forwarding options: 1 From the main voice mail menu, press 4 to

access personal options.

2 Press 5 to modify forwarding options. 3 Select the applicable option below:

• To create a forwarding number, press 2.

• If you have already created a forwarding

number, press 2 to modify the number.

• To enable or disable message forwarding,

Nextel® Voice Mail

Nextel® Voice Mail Tree

Play Messages

Record Messages

Change Greetings

Main Menu

Backup

Play Messages

Multimedia Messages

Multimedia Messaging Service (MMS) lets you send and receive messages that may include text, pictures, and audio recordings. You can send and receive these messages from your phone, through any email account, and from nextel.com.

Your phone's MMS address is your PTN@messaging.nextel.com. Your PTN is your Nextel 10-digit Personal Telephone Number.

To go to the next page:

Scroll right. -or- Press #. -or- Scroll to the end of the page and select MORE.

To go to the previous page:

Scroll left. -or- Press *.

To open a message on the current page:

Multimedia Messages

•Attach — one or more attachments. These may

be pictures, ring tones, or voice records, including voice records that you create while creating the message.

•Cc — the phone numbers or email addresses of more recipients

•Priority — sets the priority of the message to normal or high.

•Report — lets you receive a report confirming that your message was delivered.

Message Size

You can create and send messages of up to 100 KB, including attachments.

To see the size of a message you are creating:

1 Scroll to any field in the message. 2 Press m. 3 Select Message Size.

Sending or Canceling

Creating and Sending Messages

Creating a Message

1 To begin creating a message:

From the main menu, select Messages > [Create Mesg]. -or-

Select [Create Mesg] from Inbox, Drafts, or Sent Items. -or-

Begin creating a message from Contacts, the recent calls list, or the idle screen. See “More Ways to Begin a Message” on page 83. -or-

When you are finished addressing the message, press A under Back.

3 To enter or edit the body of the message:

Select Mesg. Note: If you have created a signature, the

signature automatically appears in this field. Text you enter appears before your signature. See “Customizing MMS” on page 95.

Multimedia Messages

Adding More Message Options

1 To view more message fields in a message you

are creating, select MORE. -or- Press A under More.

2 If you want to create or edit the subject line:

Select Subject. Enter text from the keypad. -or- Select a Quick Note. See “Quick Notes” on

When you are finished addressing the message, press A under Back.

5 If you want to set the priority of the message:

Select Priority. Select the priority you want.

6 If you want to receive a report confirming that

your message was delivered: Select Report > On Delivery.

Creating and Sending Messages

Replying to a Message

You can reply to a received message while you are viewing it. If you have already viewed a message, you can also reply to it while it is highlighted in the message center. You cannot reply to unread messages.

For information on viewing received messages, see “Receiving a Message” on page 90 and “Viewing Received Messages from the Message Center” on page 91.

To reply to a message: 1 View the message you want to reply to. -or-

If you have already viewed the message, scroll to it.

2 To reply to the sender only, press A under

Reply. -or-

To reply to the sender and all recipients: Press

m. Select Reply All.

3 A list of short phrases is displayed. Select any of

Multimedia Messages

From Contacts 1 From the Contacts list, scroll to the entry

containing the phone number or email address you want to send the message to.

2 Scroll left or right to view the Contacts types until

you see the icon for the phone number or email address you want to send a message to.

3 Press A under Create. -or-

If Create is not one of your options: Press m. Select Create Message.

From the Idle Screen 1 Using the keypad, enter the number you want to

send a message to.

2 Press m. 3 Select Create. The message is automatically

addressed to the phone number you chose.

From My Pictures 1 From My Pictures, scroll to or select the picture

you want to include in your message.

Creating and Sending Messages

From Contacts

When you select recipients from Contacts, Contacts entries containing phone numbers or email addresses are displayed.

Tip: You can search for an entry name as you

would when viewing Contacts otherwise. See “Searching for a Name” on page 46.

1 While you are creating a message, scroll to or

select To or Cc:

Direct Connect calls are displayed only if the Direct Connect number is stored in Contacts and its Contacts entry also contains a phone number or email address.

1 While you are creating a message, scroll to or

select To or Cc.

2 Press m. 3 Select Recent Calls. 4 Select the entry containing the phone number or

email address you want to send the message to.

Multimedia Messages

2 Press A under QNotes. -or-

If QNotes is not one of your options: Press m. Select Insert Quick Notes.

3 Select the Quick Note you want to insert into the

message. Tip: To create new Quick Notes to use in later

messages, see “Customizing MMS” on page 95.

Inserting Pictures, Ring Tones, and

Note: If this icon ] appears next to a picture,

you can not send it in a message.

1 While you are filling in the Mesg field, press m. 2 Select Insert Picture.

A list of pictures that can be included in a message appears.

3 Select the picture you want to insert.

Ring Tones

Creating and Sending Messages

Voi ce Re cords

You can insert voice records from your list of voice records.

Voice records created by recording a phone call cannot be including in a message.

1 While you are filling in the Mesg field, press m. 2 Select Insert VoiceRec.

A list of voice records that can be included in a message appears.

Pictures

You can attach pictures from My Pictures. Pictures that you download to your phone or

receive in a message may be forward locked, meaning they cannot be included in a message.

Note: If this icon ] appears next to a picture,

you can not send it in a message.

1 While you are creating a message, select

Attach.

Multimedia Messages

2 Select New Attachment. 3 Select Ring Tones.

A list of ring tones that can be included in a message appears.

4 Select the ring tone you want to attach.

Tip: To hear a ring tone before attaching it,

highlight the ring tone.

Voi ce Re cords

Removing an Attachment

To remove an attachment in a message you are creating:

1 While you are creating a message, select

Attach.

2 Scroll to the attachment you want to remove. 3 Press m. 4 Select Unattach.

Drafts

While you are creating a message, you can save it in Drafts before you send it.

You can view, edit, send, or delete saved drafts.

Saving a Message in Drafts

1 While you are creating a message, press m. 2 Select Save In Drafts.

Deleting

When you send a draft, it is deleted from Drafts. To delete a message in Drafts without sending it:

1 Scroll to the message you want to delete. 2 Press A under Delete. 3 Press O or press A under Yes to confirm.

Drafts Icons

Multimedia Messages

4 Select Forward. 5 Edit and send your message.

You can add to and edit the message you are forwarding.

Resending

If a message was not sent from your phone, you can resend it.

1 From the main menu, select Messages > Sent

Deleting

1 Scroll to the message you want to delete. -or-

View the message you want to delete.

2 Press A under Delete. 3 Press O or press A under Yes to confirm.

Sent Items Icons

t Successfully sent.

Nextel iDEN i355 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual