Nextel iDEN, i830 User Manual

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Nextel

iDEN

Digital Multi-service Data-capable Phone

i830 Phone User’s Guide

Contents

Getting Started........................................... 1

Removing the Battery Door...............................3

Locating Your SIM Card....................................3

Battery...............................................................4

Powering On and Off.........................................7

Activating Service..............................................7

Making Calls .............................................22

Phone Calls.....................................................22

Direct Connect

Calls .....................................22

Receiving Calls ...............................................23

Ways to Enter Calls.........................................24

Missed Phone Calls ........................................26

Using Speakerphone.......................................26

Using Mute......................................................27

Using Numeric Mode.......................................35

Using Symbols Mode ......................................35

Contacts ................................................... 36

Viewing Contacts.............................................37

Creating Entries...............................................38

Storing Numbers Faster..................................39

Editing Entries.................................................40

Deleting Entries...............................................40

Putting a Call on Hold .....................................47

Calling 2 People..............................................47

Creating Pauses and Waits While Dialing.......48

Making International Calls...............................48

Setting One Touch Direct Connect

...............48

Setting Flip Actions .........................................49

Group Connect

Calls...................................50

Call Timers......................................................51

Assigning Ring Tones to Contacts ..................59

Viewing Ring Tone Assignments.....................59

Downloading More Ring Tones.......................59

Managing Memory...........................................60

Deleting Custom Ring Tones ..........................60

Message Center....................................... 61

Accessing the Message Center.......................61

Message Center Options.................................61

Recording Your Name.....................................66

Recording Your Active Greeting......................67

Advanced Voice Mail Features .......................67

Nextel

Voice Mail Tree..................................72

SMS and Two-Way Messages .................73

SMS Messages...............................................73

Two-Way Messages and Net Alerts................74

Suspending Applications.................................82

Resuming Applications....................................83

Ending Applications.........................................83

Downloading Applications ...............................83

Deleting Applications.......................................83

Managing Memory...........................................84

Shortcuts on the Main Menu ...........................84

Java Applications and GPS Enabled...............85

Receiving Reminders ....................................102

Making Calls From Datebook........................103

Customizing Datebook Setup........................103

Customizing Your Phone.......................105

Setting the Volume........................................105

Setting Your Phone to Vibrate.......................105

Changing the Look of Your Phone ................105

Temporarily Turning Off Calls .......................107

Using a Shortcut............................................116

Editing a Shortcut..........................................116

Deleting Shortcuts.........................................117

Using a Headset..................................... 118

Attaching a Headset......................................118

UsingaRemotePTT

Button .....................118

Nextel®Customer Care......................... 119

Accessory Safety Information .......................152

MOTOROLA LIMITED WARRANTY .......154

Limited Warranty

Motorola Communication Products

(International)......................................158

Patent and Trademark Information.......162

Index........................................................163

DECLARATION OF CONFORMITY

Per F CC CFR 47 Part2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard

Note: This equipment has been tested and

found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferencein a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur

Getting Started

volume controls

retractable antenna

earpiece

internal

display

Getting Started

p Power button.

Navigation key — press the arrows to

t Acts like s whentheflipisclosed;turns

Direct Connect®/ Group Connect

speaker on and off; used with voice

Removing the Battery Door

1 Make sure the phone is powered off. See

“Powering On and Off” on page 7.

2 Press the release button and pull the battery

door away from the phone.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece ofplastic located in the SIM card holder in the back of your phone, underneath the battery.

button

SIM card

Getting Started

Battery

Inserting the Battery

Your phone comes with a Slim Lithium Ion Battery.

1 Remove the battery door. 2 Insert the battery into the battery area. Press the

battery down to secure it.

3 To replace the battery door, locate the tabs on

the battery door and the slots in the phone.

Battery

5 Move the top of the battery door into place.

Press it over the release button until you hear a click.

2 Open the connector cover.

connector cover

Getting Started

Tip: To remove the charger from the accessory

connector: Press the buttons on thesides of the plug. Pull the plug straight out.

4 If you have purchased optional batteries or

chargers, see “Charging Times”.

Charging Times

Check your batteryand charger type against the below gridto determine appropriate charging times.

Removing the Batter y

1 With the phone powered off, remove the battery

door.

2 Remove the battery by lifting it out from the side.

Powering On and Off

• Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.

• Thebattery capacity isdegraded if the batteryis stored for long periods while fully charged. If long term storage is required, store at half capacity.

Powering On and Off

To power your phoneon:

To power your phoneoff:

1 Open the flip. 2 Press and hold p.

Activating Service

The first time you power onyour phone, your service is activated.

A screen then appears prompting you to select Ok to update your browser informat ion. Thi s screen

Getting Started

Phone Programming

Within 24 hours of enabling security, you will receive an alert notification containing your Personal Telephone Number (PTN), Nextel Customer Care number, Direct Connect number, and Talkgroup lists for Group Connect calls.

1 When you receive an alert notification saying

New Browser Message - Receive Programming Info,pressA under Goto.

2 You are prompted to accept changes t o your

4 Scroll to see your information:

•Name— Enter your name. See “Entering

Text”onpage33.

•Line1and Line 2 — your phone numbersfor phone lines 1 and 2. These are filled in when you receive your alert notification after enablingsecurity on your phone.

• Direct Connect — Your Direct Connect number is the number that others use to contact you using Direct Connect

service. It

is filledin whenyou receive your alert

Nextel®Voice Mail

•Ckt— Your circuit data number is the number youuseifyouwanttouseyourphoneto transfer circuit data. See “Using Your Phone as a Modem” on page 52. You receive this number from Nextel.

Note: If you request equipment related

transactions on your account,Nextel Customer Care may require you to provide specific information about your phone. By pressing m anytime while in My

Info, acontext-sensitivemenuwillappear

Nextel Worldwide®Service

You can use your phone to makecalls internationally in select cities using other iDEN

networks by calling Nextel CustomerCare to activate international dialing on your account. Countries in which you can use your phone include Argentina, Brazil, Canada, Philippines, Singapore, Israel, Mexico and Peru*.

* Credit approval may be required.Other conditions may apply.

Getting Started

Phone Basics

Any time your phone is powered on, the display provides you with information and options.

The external display shows a shortened version of the internaldisplay.To see more information,open the flip.

Display Options

Two display options appear atthe bottom of most screens. You select a display option by pressing theoptionkeybelowit.

Menus and Lists

Your phone’s featuresare arrangedin menus, submenus, and lists.

Toaccesstheitemsinamenuorlist,scrollusing the navigation key at the top of your keypad . This

status icons

text area

Phone Basics

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be used to access a main menu item from the idle screen. Each of these keys is assigned to a main menu item when you receive your phone. To assign different main menu items, see “Personalize Features” on page 109.

OK Key

Pressing O:

Main Menu

All your phone’sfeatures can be accessedthrough the main menu. You can setthe mainmenu to appear as alist or as large icons (see “Setting the Menu View” on page 106).

Net Access to NextelOnline

services. See page 77.

Java Apps Java applications on your

phone. See page 82.

Getting Started

My Info View personal phone

information, including phone number and Direct Connect number. See page 8.

n Downloads Provides a catalog of ring

tones, wallpaper, games and applicationsthat you can download directlyto your phone. Browse

Contacts

new contact form list of contacts Contacts menu

Create, view, store, edit contacts. See page 36.

Messages

Voice Mail Net Alert SMS

Access messages.See page 61.

Call Forward Setcallforwardingoptions.

See page 43.

Phone Basics

Status Icons

Profiles

new profile form list of profiles Profiles menu

Groups of settings you apply together. See page 112.

Call Alert

list of call alerts Call Alerts menu

Lists call alerts. See page 29.

Talkgroup In Use — Yourphoneis active on a Group Connect call.

Active Phone Line —1indicates phoneline1isreadytomakecalls; 2 indicatesphone line 2 is ready to make calls.

GL IJ HK

Call Forward — Your phone is set to forward calls. See “Call Forwarding” on page 43.

Getting Started

Note: Except for making emergency calls, your

phone will not function without the SIM card.

To prevent unauthorized use of your phone, your SIM card is protected by a PIN that you enter each timethe phone is poweredon.You can change the PIN orturn off the requirement that it be entered.

Turning the PIN Requirement On and Off

Internet — You are ready to browse the internet or are browsing the internet using a secure connection.

Airplane Mode — Your phone is set to Airplane Mode. See “Temporarily Turning Off Calls” on page 107.

Packet Data — You are ready to transfer packet data or are

SIM Card Security

Note: Thedefault SIM PIN is 0000. Change your

PIN to prevent fraudulent useof the SIM card (see “Changing the PIN”).

4 Press A under Ok.

Entering the PIN

1 When the Enter SIM PIN Code screen appears

after you power onyour phone, enter your SIM PIN.

2 Press A under Ok.

4 At the Enter New SIM PIN screen, enter the

new 4- to 8-digitSIM PIN.

5 Press A under Ok. 6 At the Re-enter New SIM PIN screen, re-enter

the new SIM PIN to confirm.

7 Press A under Ok.

Changed: SIM PIN displays.

Unblocking the PIN

If you enter yourPIN incorrectly 3 times,your SIM

Getting Started

3 Select Unblock PIN. 4 Enter the PUK code. 5 Enteranew4-to8-digitSIMPIN. 6 Re-enter your SIM PIN.

Note: Thesestepsmustbeperformedinquick

succession.

If you entered the codes properly, SIM Unlocked appears on the display.

Inserting and Removing Your SIM

• Voice records

• Voice names

• Datebook events

• Options set using the Personalize menu Note: In some cases, Contacts may not be

accessible ifyou move your SIM card to another phone. Contacts entries created with your i830 phoneare notreadable by an older iDEN SIM-based phone.

SIM Card Security

3 Carefu lly slide your SIM card into theSIM card

holder.

Removing Your SIM Card

Important: Toavoid loss or damage, donot remove

your SIM cardfrom your phone unless absolutely necessary.

1 With your phone powered off, remove the

battery door and battery.

2 Open the SIM card holder.

Getting Started

3 Carefully slide your SIM card out of the SIM card

holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

Locking the Keypad

Locking the phone’s keypad prevents its buttons from being pressed. When the keypad is locked, you can only:

• Power the phone on and off

• Unlock the keypad

Accessories

While the keypad is locked, you can respond to incoming calls, messages, and alerts just as you do when the keypad is not locked. When finished, press e to return to the idle screen. The keypad remains locked.

You also have the option of setting your phone to automatically lock the keypad if there has been no activity for a specified time.

1 From the main menu, select Settings >

Security > Keypad Lock.

Various accessoriesare availablefor use with your i830 phone, including cases, vehicle power charger, data cables, Hands-Freeaccessoriesand more.

To order additional accessories, go to www.nextel.com or call 1-800-Nextel6. You can also co ntact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to www.nextel.com.

Getting Started

Here is additional information you need to be aware of until the number you have brought to Nextel is active on the Nextel network:

Nextel®Voice Mail

We suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated.If you set up your voice mailbox prior to this, all messages and all settings (including your greeting and password) will be lost when the

phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected.

Go to www.nextel.com/wlnp for more details.

Nextel®Customer Care

Nextel Customer Care: 1-800-639-6111 or dial 611 from your i830phone.

Nextel®Customer Care

i830 Phone Menu Tree

 Recent Calls



Recent Calls (if any)



Store



Delete



Delete All



Call Alert Queue



Call Setup

 Shortcuts



[New Entry]



Shortcuts (if any)

 Datebook



[New Event]



Go To Today



Go To Date



Week View



Month View



Setup



Events (if any)



Edit



New



Go To Today

 Net

 Java Apps



Java Applications (if any)



Deinstall



Permissions



License Info



Java System



Reset System



Delete All

 VoiceRecord



[New VoiceRec]



VoiceRecords (if any)



Label



New



Lock/Unlock



Add To



Memory



Delete



Delete All

 Contacts



[New Contact]



New



Capacity



Filter



Call Setup



Contacts (if any)



Edit



New



Making Calls

Your i830 phone makes two types of calls: digital cellular phone calls and Direct Connect calls. With Direct Connect calls, you use your phone as a long-range,digital walkie-talkie.

Phone Calls

With the Flip Open 1 Enter the number you want to call.

With the Flip Closed 1 Select the number you want to call from the

recent calls list and press t. -or- Useavoicenametoselectthenumberand

place the call.

2 To end the call,press ..

Direct Connect®Calls

1 If the flip is open, enter the Direct Connect

Receiving Calls

When you pla ce a Direct Connect call,you must enter the whole Direct Connect number including the asterisks.

Tip: When you store a DirectConnectnumber in

Contacts it is good practice to includethe wholeDirectConnectnumber including the asterisks in case you travel with your phone, or another Direct Connect user whom you are trying to reach travels with theirphone, outside of your network.

To answer a call by opening the flip, you must have theFliptoAnsfeatureturnedon(see“SettingFlip Actions” on page 49). To answer a call by pressing any number key, you must have the Any Key Ans feature turned on (see “P hone Calls Features” on page 108).

SendingtoVoiceMail

If the flip is closed, press .. -or- Press e. -or-

Making Calls

Ways to Enter Calls

• Use the numbers on the keypad

• Select the number from the recent calls list

• Select the number from Contacts

• Select anumber stored in Datebook

• Redial the lastphone number called

• Saya voice name into your phone

• Use Speed Dial or Turbo Dial

From the Recent Calls List

The recent calls list st ores the last 20 calls you made or received.

With the Flip Open 1 From the main menu, select Recent Calls.

2 Scroll tothe name or number you wantto call. With the Flip Closed 1 Press . to display the most recent call.

Ways to Enter Calls

3 Placethe call now. -or-

Scroll leftor rightto displaytheContactstypefor the number you wantto call.

Ifyou are makinga Direct Connectcall,your phone places the calltothe DirectConnectnumberstored in the Contacts entry, even if the Direct Connect icon is not displayed.

Ifyouaremakingaphonecall:

• Your phone places the call to the phone number

2 Select the day of the event containing the

numberyou want to call.

3 Highlight or select the event containing the

numberyou want to call.

For details, see “Making Calls From Datebook” on page 103.

Redialing the Last Number

Press and hold s to place a call tothe last phone number you called.

Making Calls

Tip: To stop a phone call from being completed,

press . if the flip is closed or press e.

If you are making a Direct Connectcall, press and holdthePTTbuttontoplacethecall.

Using Speed Dial and Turbo Dial

Each phone number stored in Contacts is assigned a Speed Dial number which you can use to call that number.

Speed Dial

Missed Phone Calls

Whenyou miss a call,this icon V andthe number of phone calls you have missed appear briefly.

With the Flip Open

Ifyouwanttodismissthemissedcallmessage, press A underBack. -or-

If you want to view the missed call on the recent calls list, press A under View.

Using Mute

With the Flip Closed

When you make a call with theflip closed, speakerphone is always on.

Opening the flip turns speakerphone off.

Using Mute

Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call.

When you make an emergency call, your phone’s GPS Enabledfeaturecan help emergency service personnel find you, if you are in alocationwhere yourphone's GPS antennahas establisheda clear view of the open sky and yourlocal emergency response center has the equipment to process location information. See “GPS Enabled” on page 88, and particularly “IMPORTANT: Things to Keep in Mind” on page 88 and “Making an Emergency Call” on page 89, formore inf ormation on the limitations of this feature. Because of the

Making Calls

Important: If you are bringing your phone number

to Nextel from your previous carrier, you may receive a temporary telephone number while your Nextel phone is being programmed with your permanent phone number. If y ou make a call to 911 and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime, your Nextel phone has been programmed with your

Call Alerts

Sending a call alert lets the recipient know you want to talk to him or her on a Direct Connect call.

When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates,and displays your name or Direct Connect number.

The recipient can:

• Answer — begin a Direct Connect call with the

Receiving Call Alerts

When you receive a call alert, you must answer, queue,or clear it. Youcannot receive phone calls or Direct Connect calls until you do.

To answer a call alert:

Press the PTT button to make a Direct Connect call to the sender.

To queue a call alert:

Call Alerts

Viewing Call Alerts

1 From the main menu, select Call Alert. 2 Scroll through the list.

Viewing Date and Time

To view the dateand time a call alertwas received:

1 From the main menu, select Call Alert. 2 Select the call alert you want information on.

4 Press the PTT button until Alert Successful

appears on the display.

Deleting Call Alerts

To delete a call alert from the queue: 1 From the call alert queue, scroll to the call alert

you want to delete.

2 Press m. 3 Select Delete. 4 Press O or press A under Yes to confirm.

Recent Calls

The recent calls list stores the numbers ofthe 20 most recent calls you have made andreceived.

If the number of a recent call is stored in Contacts, the name associated with the numberappears on the recent calls list.

An icon appears beside the name or number indicating the Contacts type of the number used in thecall.See“Contacts”onpage36.

Viewing Recent Calls

With the Flip Open 1 From the main menu, select Recent Calls.

2 Scroll through the list.

To get more information on a recen t call:

From the recent calls list, select the call you wantinformation on.

This displays information such as the name

Recent Calls

2 Press A under Store. -or-

If Store is notone of your options: Press m. Select Store.

Tip: If Store is not on this menu, the number is

already stored in Contacts.

3 To store the number as a new entry, select [New

Contact]. -or-

To store the number to an existing entry, select the entry.

3 Press O or press A under Yes to confirm. To delete all calls:

1 From the recentcalls list, press m. 2 Select Delete All. 3 Press O or press A under Yes to confirm.

Entering Text

You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.

In screens that require you to enter text, you see the following icons.These icons tell youwhich text

2 Select the text input mode you want to use. A

checkmark appears next to the current mode.

Using Alpha Mode

• Pressany key onthe keypadto enter theletters,

numbers,andsymbolsonthatkey.For example, to enter the letter Y, press 9 three times.

• Typealetterthenscrolluptomakethatletter uppercase, or type a letter then scroll down to make that letter lowercase.

Entering Text

The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing.

3 If the word that appears is not the desired word,

press 0 to change the word on the display to the next most likely word in the database.

Repeat until the desired word appears.

If the desiredworddoes not appear, you can add it to the database.

3 Select the language youwant for your database.

Special Function Keys

Some of the phone’s keys assume different functions while in Alpha or Word mode.

Spaces

Press # for a space.

Capitalization

Using Numeric Mode

Punctuation

Press 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key. Pause to select the symbol you want.

Note: Additional punctuation symbols are

available in Symbols mode.

Using Numeric Mode

Contacts

Contacts stores up to 600 numbers or addresses. Each Contacts entry canstore several numbers or addresses.

InformationstoredinContactsissavedonyour SIM card.

A Contacts entry contains:

• A name — A name is required if you are storing

• A Contacts type — Each number or address

stored mustbe assign ed a Contacts type:

Mobile phone number

DC Direct Connect number

Work1 phone number

Work2 phone number Home phone number

Viewing Contacts

Note: You can store numbers up to 64 digits

long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits” on page 40.

• A S peed Dial number — When you store a phone number, it is assigned a Speed Dial number. You can accept the default Speed Dial numberor change it.

• Avoicename— If you createavoicename for a number, you can then dial that number by saying

4 Scroll toview the other numbers and addresses

stored for the entry.

Tip: To view more entries, continuescrolling.

Searching for a Name

To search for a name in Contacts:

1 From the Contacts list, press A under Search.

-orIf Search is not one of your options: Press m.

Contacts

To setContacts to show allentries:

1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show All.

Creating Entries

A number or address and a Contacts type are required for allContacts entries. Other information is optional. Youmay enter the information in any

Tip: PressA under Browse to select a name

already in Contacts.

3 Ifyouwanttoassignaringtonetothename:

Select Ringer. Selecttheringtoneyouwanttoassign.

4 ToassignaContactstypetothenumberor

address being stored: Select the Contacts type field.

Storing Numbers Faster

7 If you wantto add more numbers oraddresses

to the entry: Scroll past the information you already entered. Enter the additional information for the entry

using step 2 through step 6. You must assign a name to the entry, if you have not already.

8 Press A under Done.

Assigning Options

3 Ifyouwanttocreateavoicenameforaphone

number, select Voice Name. As directed by the screen prompts, say and

repeat the name you want toassign to the number. Speak clearly into the microphone.

4 When you are f inished, press A under Back.

Storing Numbers Faster

To store numbers to Contacts from the recent calls

Contacts

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating Entries” on page 38.

7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you

wantto edit.

2 Press A under Edit. -or-

Delete a Number or Address

1 From the Contacts list, scroll to the entry that

contains the number or address you want to delete.

2 Scroll leftor rightto displaytheContactstypefor

the number you want to delete.

3 Press m. 4 Select Delete Number. 5 Press O or press A under Yes to confirm.

International Numbers

This feature is useful when using voice mail or otherautomatedphonesystemsthat requireyouto dial a phone number and then enter an access number.

To program a pause:

Press and hold * until the letter P appears. The P represents a 3-second pause.

If you store 17035551235P1234, when you select this number and make a call, yourphone dials the first 11 digits, pauses for 3 seconds, then dials the

Tip: You can create pauses and waits while

dialing a number from the keypad. See “Creating Pauses and Waits While Dialing” on page 48.

International Numbers

When storing a number that you plan to use for international calls, use Plus Dialing:

1 Press and hold 0 for two se conds. A “0”

appears, then changes to a “+”.

Memo

Memoletsyoustoreanumber,makeacalltothat number, and save it to Contacts.

To create a memo:

1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press O.

Toviewthememolater:

To store thememo number to Contacts:

1 From the main menu, select Memo. 2 Press m. 3 Select Store to Cntcs. 4 To storethenumberas a newentry, select [New

Contact]. -or-

To store the number to an existing entry, select the entry.

5 With the Contacts type field highlighted, scroll

Call Forwarding

Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls todifferent numbers depending on the reason you missed the call.

You can forward phone lines 1 and 2 independently.

To forward all calls:

1 From the main menu, select Call Forward >

Forward > All Calls.

2 Select To.

If you specified a forwarding number for allcalls before, this number displays.

Phone line 2 is active; calls to phone lines 1 and 2 are being forwarded.

Call Forwarding

Turning Off Call Forwarding

If you don’t want all your calls forwarded, turn the feature off:

1 From the main menu, select Call Forward > To. 2 Set this option to Off.

All your callsare now sent to your phone. Calls you miss are forwarded according to the

options set for missed calls. By default, missed calls are forwarded to voice mail.

Note: If you want a type of missed call sent to

voicemail,thecallforwardingnumberfor that type of missed call must be your voice mail access number. In most cases, your voice mail access number is your area code + first 3 digits of your PTN + MAIL (6245). To verify your voice mail access number, contact Nextel Customer Care.

Toforwardmissedcalls:

Viewing Call Forwarding Settings

5 Press O. 6 Repeat step 2 through step 5 for If No Answer

and If Unreachable.

7 When you are f inished, press A under Back.

Viewing Call Forwarding Settings

1 From the main menu, select Call Forward >

Forward > All Calls.

Advanced Calling Features

Call Waiting

Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unlessyou turn itoff for a specific call.

Ifyouareonacallandreceiveasecondcall,your

Turn Off C all Waiting

To turn off Call Waitingduring a call:

1 Press m. 2 Select In Call Setup > Call Waiting. 3 Set this option to Off.

Tip: To turn Call Waiting back on while still on

the call, set this option to On.

To turn offCall Waitingfor the nextcall you make or receive:

Putting a Callon Hold

Putting a Call on H old

1 Whileonanactivecall,pressm. 2 Select Hold.

If you want to make the callactive again, press A under Resume.

Calling 2 People

Putting a Call on Hold, Making a

Making a 3-Way Call

1 Placeor receive a phone call . 2 While the call is active, press m. 3 Select 3Way. This puts the call on hold. 4 Enter the second phone number you want to

call. Tip: For quick ways to enter the number, press

5 Press s to place the call.

Advanced Calling Features

Creating Pauses and Waits While D ialing

You can enter a pause or wait while dialing a number. For more information on pauses and waits, see “Creating Pauses and Waits” on page

40.

To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to

occur before the pause.

Calls placed between the United States and Canada do not require an international access code.

Plus Dialinglets youplace an international call to most countries without entering the local international access code.

1 Press and hold 0 for two se conds. A “0”

appears, then changes to a “+”. Note: The network translates the “+” into the

appropriate international access code

Setting Flip Actions

To set your phone to call a Direct Connect number you choose:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC > Assigned Number.

2 To enter the Direct Connect number you want

your phone to call every time you press the PTT button:

Enter the number using your keypad. -or- Press A under Search. Select Contacts,

Setting Flip Actions

For Answering Calls

To set your phone to answer calls when you open the flip:

1 From the main menu, select Settings > Phone

Calls > Flip Activation > Flip to Ans.

2 Set this option to On.

To set your phone not to answer calls when you

Advanced Calling Features

Note: If you are using your phone with a

headset, and you have the Flip to End option set to On, closing your flip sends incoming sound to the headset and does not end the call.

Group Connect

Calls

A Group Connectcall is similarto a Direct Connect call, but is made to all members of a Talkgroup at once. A Talkgroup is a predetermined group of up

2 Scroll to the Talkgroup you want t o join. 3 Press A under Join.

Note: You will nowbe able to receive Group

Connect communicat ions from this Talkgroup only. You can only monitor one Talkgroup at a time.

Setting Up More Talkgroups

YoucansetupmoreTalkgroupsin3ways:

• Using Group Connect Management* on

Call Timers

Choose the Talkgroup name from Contacts or recent calls list.

2 Proceed as if making a Direct Connect call.

Receiving Group ConnectTMCalls

To answer a Group Connect call:

Proceed as if answering a Direct Connect call. Only one person at a time may speak on a Group Connect call.

Call Timers

Call timers measure the duration of your phone calls,Direct Connect or Group Connect calls, and circuit datause, as well asthe number ofKilobyt es sent and received by your phone:

•LastCall— displays the durationof your most recent phone call.

• Phone Reset — keeps a running total ofyour phone call minutes, until you reset it.

Advanced Calling Features

To view or reset a timer:

1 From the main menu, select Call Timers. 2 Selectthefeatureyouwanttovieworreset. 3 To viewa feature without resetting: Press O

when you are finished viewing. -or- To reset afeature: Press A underReset.Press

O or press A under Yes to confirm. Note: The values displayed by Call Timers

should not be used for billing. Call timers

2 Withthe phone’s display facing up, insert adata

cable’s connector into the accessory connector, until you hear a click.

Making TTY Calls

To usethese services, you mustinstall the iDEN Wireless Data Services software (available separately)and subscribe to a Nextel W ireless Web access plan. F or more information on setting up your computer and your i830 phone for packet and circuit data c alls, go to www.n extel.com and click on Nextel Online/ Wireless Web Access under the Services tab.

Making TTY Calls

TTY device features suchas Turbo-Code, High-Speed, andInterruption are notsupported by your phone. T hese features must be turned off or disabled to use your TTY devicewith your phone.

Turning On the TTY Feature

Your phone’s TTY feature must be on if you want to make TTYcalls, set the TTY mode, or change the TTY baud rate. T o make sure the TTY feature is on:

Advanced Calling Features

When you make a TTY call, the call begins in the TTY mode you last selected.

To change mode during a call using your phone:

1 Press m. 2 Select In Call Setup > TTY > Type. 3 Selectthemodeyouwant.

To change mode during a call using your TTY device,issue one of the followingcommands:

• “VCO please” — to select VCO mode

To change the TTY baud rate:

1 From the main menu, select Settings > Phone

Calls > TTY > Baud.

2 Selectthebaudrateforyourlocation.

Special Dialing Codes

Non-Emergency Numbers

Nextel supports many “non-emergency” numbers (such as #77, 311,...) provided by local and state

Special Dialing Codes

messages to the hearing or speech impaired individual. Telecommunications Relay Service is available 24 hours a day, seven days a week, and every call is strictly confidential.

Note: Using 711 to reach Telecommunications

Relay Service may notbe availablein all areas.

Nextel®Phone Services

Contact Nextel Customer Care to obtain these services or for additional information:

Note: Some servicesare notavailable outside

of the continentalUnited States.

Caller ID

Your phone can automatically display the phone numberor name (if the 10-digit phone number is

Per-Line Blocking

You can permanently block delivery of your phone numberon every call you make.

To show your number on a per-call basis:

Press *82before dialing the call.

Alternate Line S ervice

You can have two different phone numbers on the

Call Restrictions

You can prevent your phone from making or receiving long distance, incoming,and outgoing (except 911) calls.

Nextel®411

You can call Nextel 411 within the continental United States and Hawaii. Services include white and yel low page listings, driving directions,

Ring Tones

To setthe ring tone your phone makes when you receive phone calls, message notifications, or call alerts:

1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is set to Off. 3 Scroll through the listof ring tonesandselectthe

one you want to assign. Vibrate setsyourphone to vibrate instead of makinga sound;Silent sets

Tip: Pressing the volume controls toturn down

the volume as faras possible sets Vibrate All toOn.

To set your phone to vibrate instead of making a sound for some features but not others:

1 From the main menu, select RingTones. 2 Make sure Vibrate All is setto Off. 3 Select Vibrate from the list ofring tones. 4 Select the features you want toset to make no

sound.

Ring and Vibrate

To set your phone to ring and vibrate when you receive phone calls or call alerts:

1 From the main menu, select RingTones. 2 Make sure Vibrate All is set to Off. 3 Scroll through the list of ring tones and highlight

theoneyouwanttoassign.

4 Press m. 5 Select Assign w/Vibe.

5 Select the Contacts entry you wanttoassign the

ring tone to.

Viewing Ring Tone Assignments

1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is setto Off. 3 Highlight any ring tone. 4 Press m.

Ring Tones

Note: Ring tones may be downloaded only

once.Ifyoudeletearingtonefromyour phone, you must purchase it again to download it again.

Managing Memory

To view the amount of memory available for custom ring tones:

1 From the main menu, select RingTones. 2 Make sure Vibrate All is set to Off.

3 Scroll tothe ring tone you wantto delete. 4 Press m. 5 Select Delete. 6 Press A under Yes to confirm.

Message Center

The message center manages your messages. When you receive the following types of

messages, you can access them through the message center:

• Voice mail messages

• Two-Way messages

• Short Message Service (SMS) messages

Receiving Messages

When you receive a voice mail message, Short Message Service (SMS) message, or Net alert, you have 2 ways to access the message:

• Respond to the message notification that appears when the message is received.

• Dismiss the message notification and access the message later through the message center.

Setting Notification Options

To control whether your phone sounds message notification tones while you are on phone calls:

1 From the main menu, select Settings > Phone

Calls > Notifications.

2 Select the option you want:

• ReceiveAll — Tones sound during calls for

all types of messages.

•MsgMailOnly— Tones sound during calls

Message Center

2 Scrolltothetypeofmessageyouwantto

access.

3 Press O or press A under the displayoption on

the left. Note: In order for you to access voice mail for

the first time you must access it by dialing into your voice mail box using your PTN. If there is already a message in your voice mail box, thenyou canaccess your voice mail throughthe message center.

Voice Mail Messages

Receiving a Message

When you receive a voice mail message, New Voice Mail Message appears on the display.

To call Nextel’s voice mail system and listen to the message:

Press A under Call.

Sending Unanswered Calls to Voice Mail

To send a phone call to voice mail instead of answering it:

If the flip is closed, press .. -or- Press e. -or- Press A under No.

Nextel®Voice Mail

Note: To receivevoice mailmessages, you must

first set up your voice mail box.

Note: If you are bringing your phone number

from another carrier, we suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporaryphone numberis deactivated. If you set up your

If you are calling from a phone other than your i830, dial your 10-digit Nextel PTN. When you hear the greeting, press the star key to access your voice mail box. The system will prompt you to enter your password. Enter the last seven digits o f your Nextel PTN. For example: 5557777. This isyour temporary password.

Youareinthemainvoicemailmenuwhenyou hear the options listedbelow.

• To play your messages, press 1. (This option

Nextel®Voice Mail

• Backup — press 1.

• Rewind to beginning of message — press 11.

• Pauseor continuethecurrentmessage— press

• Fast forward — press 3.

• Fast forward to end of message — press 33.

• Play the date andtime stamp — press 55.

These options are available while a message is playing or after it has played:

Changing Your Password

1 From the main voice mail menu, press 4 to

access personal options.

2 Press 4 to access personal preferences. 3 Press 1 to modify password. 4 Enter your new password. It must be 4to 7 digits

long. Note: It is important that you choose a number

that is easy for you to remember, but hard

Recording Your Active Greeting

4 Press 2 to record your name. 5 Press ** to return to the main menu.

Recording Your Active Greeting

You may want to includeone or all of the following options in your greeting so that callers will know they are available.

• Press 1 to send anumeric message.

• Press 2 to send an operator-assisted message.

Advanced Voice Mail Features

Multiple Greetings

You can create up to five different greetings and designate which greeting will be your active greeting at any given time. The greeting that was recorded during your initial voice mail box setup is greeting 1. This is your default active greeting.

To record additional greetings:

Nextel®Voice Mail

4 Press 1 to play your active greeting. 5 Press ** to return to the main menu.

Greetings Schedule

You can choose t o have your greetings automatically activated based on a pre-determined time schedule.By activatingthe Greeting Schedule, Greetings 1, 2, and 3 will automatically play accordingto the time schedule listed below.

Note: The greeting schedule, when on, will

override any other greeting that you may set as active. If a greeting is not recorded, asystemstandardgreetingwillbeplayed.

Automatic Playback

By default, the playback mode of your voice mail service is set to normal. This feature automatically plays and saves new messages when you log in. To activate automatic playback:

Greeting 1 Evenings and

5:00 pm – 7:59 am,

Advanced Voice Mail Features

3 Press 2 to access playback preferences. 4 Press 1 to switch between the playback orders. 5 Press ** to return to the main menu.

Recording, Forwarding, and Replying to Messages

These functions allow you to record and send, reply to, or forward a message to an assigned destination address or group list number. If you record a compl ete or partial message, but do not send it, Nextel Voice Mail service will refer to this

Note: You can only send messages using this

method to Nextel customers in your home market.

Delivery Options

After you have created a message, you can assign the message to a category before you send it. Belowis a list ofthe options that canbe applied to a message:

•Urgent— Recipient will hear this message

Nextel®Voice Mail

To seta special delivery option: 1 After recording your message, but before

sending it, press 5 for deliveryoptions.

2 Press the number that corresponds with the

desired delivery option:

• Press 1 for urgent.

• Press 2 for private.

• Press 3 for notification of non-delivery. At

prompt, specify time and date.

• Press 4 for future delivery of messages. At

Working With Group Lists

This feature enables you to create a list and assign it a unique name. Then, you can add mailbox numbers, group lists, or individuals. Once you createalistyoucansendavoicemessageto everyone on thelist by entering the group list number.Youcanhaveupto40grouplists.Each listcanholdupto50addresses.

To set up a group list: 1 From the main voice mail menu, press 4 to

Advanced Voice Mail Features

3 Press 4 to modify agroup list. Enterthe

number of the group list you want to modify.

4 Press 1 to add a new recipient. 5 Press # to save your changes. 6 Press ** to return to the main menu.

Deleting a group list: 1 From the main voice mail menu, press 4 to

access personal options.

2 Press 2 to access group lists.

To modify forwarding options: 1 From the main voice mail menu, press 4 to

access personal options.

2 Press 5 to modify forwarding options. 3 Select the applicable option below:

• To create a forwarding number, press 2.

• If you have already created a forwarding

number, press2 to modify the number.

• To enable or disable message forwarding, press3.

Nextel®Voice Mail

Nextel®Voice Mail Tree

Play Messages

Record Messages

Personal Options

Change Greetings

Main Menu

Backup

Replay Message

Play Messages

1 1

SMS a nd Two-Way Messages

SMS Messages

ShortMessage Service(SMS) messagesareshort text messages, also called text and numeric messages. You can send SMS messages through any email account or on www.nextel.com.

To view the message:

1 Press A under Read. 2 Ifthemessagefillsmorethanonescreen,scroll

to read it.

3 To keep the message, press O. -or-

To delete the message, scroll to the end of the message, then press A under Delete.

To dismiss the message notification:

If the flip is closed, press .. -or-

SMS and Two-Way Messages

Calling and Storing Numbers

If anSMS message you receive contains a phone number, you can call that number by pressing s whileviewing the message.

If anSMS message you receive contains a phone number, Direct Connectnumber, or Talkgroup ID, you can callor send a call alert to that number, or store that number to Contacts. Press m while viewing the message to access these options.

To call the number, select Call Back.

When you receive a Two-Way message, your phone notifies you witha Net alert. Each Net alert lets you view the Two-Way message associated with it.

Netalertsappear in the messagecenter. Two-Way messages appear in the Nextel Onl ine services browser.

Receiving a Message

When you receive a Two-Way message, a Net

Two-Way Messages and Net Alerts

Accessing Two-Way Messages

From Nextel Online Services 1 From the main menu, select Net > Text

Messaging > Read Messages > Message Inbox.

2 Selectthemessageyouwanttoview. From the Message Center 1 From the main menu, select Messages > Net

Alert.

Sending Two-Way Messages

TosendaTwo-Waymessagefromyourphone:

1 From the main menu, select Net > Text

Messaging > Send Message.

2 Ifyouaresendingthemessagetoanew

address, select New Address. -or- Ifyouaresendingthemessagetoanaddress

you already sent a message to, select Sent Address.

SMS and Two-Way Messages

To send a message to a sent address: 1 Scroll to the phonenumber or emailaddress you

want to send the message to and press A under

Ok.

2 Select Compose New to compose and send a

new message. -or- Select Sentto send a previously sen t message.

Scrolltothesentmessageyouwanttosendand press A underOk.

3 Press A under Send.

Nextel Online®Services

You can use your phone’s Net feature to access a suite of wireless data products known as Nextel Online (NOL) services. Services include Two-Way Messaging, Web and Premium Web, Address Book, Mobile Email, and wireless access to AOL

Instant MessengerTM. With the exception of the Two-Way Messaging

Express service, Nextel Online* services require

• Premium Web— access any site on the wireless Internet, conduct topic and keyword searches,bookmark sites and applications, and customize your phone's browser menu.

• Address Book— program your Contacts from the Internet.

• Mobile Email — access and send email from your Nextel phone.

• AOL

Instant MessengerTM—sendandreceive

instant messages in real–time through a

Nextel Online®Services

To access the Web:

Select Web Sites, Downloads & Marketplace, or Search

To access A ddress Book:

Select Business Tools > Address Book

To access Mobile Email:

Select Email & More > Mobile Email

To access AOL

Instant MessengerTM:

When transmitting highly personal or sensitive data, such as a creditcard number, this icon

appears, indicating that the data is encrypted during transmission.

Note: You may be asked to (re)enable secur ity

asNexteladds new services oruponyour return to the U.S. after traveling.

Quick StartGuides for NOL s ervices can be accessed on www.nextel.comunderthe Customer Support tab by clicking on Guides &

Voice Records

A voice record is a recording you makewith your phone and canplay back. You can record notes to yourself orphone calls.

Your phone can store upto 20 voice records.

Creating Voice Records

Torecordanotetoyourself:

To record a phone call:

1 Whileonanactivecall,pressm. 2 Select Record. 3 When you are finished recording, press O.

Note: Recording of phone calls is subject to

applicable laws regarding privacy and recording of phone conversations.

Playing Voice Records

Voice Records

4 Enter the label you want to assign. See

“Entering Text” on page 33.

5 Press O.

Deleting Voice Records

To delete a voice record:

1 From the main menu, select VoiceRecord. 2 Scroll to the unlocked voice record you want to

delete.

2 Scroll to the voice record you want to lock or

unlock.

3 Press m. 4 Select Lock to lock the message. -or-

Select Unlock to unlock the message.

Whena voice recordis locked,thisicon

R appears

next to it.

Managing Memory

Note: Voice records are stored in your phone

using the same memory space used to store messages, Java application data, ring tones, and wallpaper images. Deleting some of these other items frees memory for voice records.

Java Applications

Your phone arrives with Java applications loaded and ready to install. You can download and install more Java applications.

To download and install moreJavaapplications,go to www.nextel.com/idenupdate. You can als o check the Downloads menu option on your phone for a catalog of additional items available for purchase anddownload.

Running Applications

To run an application that has a shortcut on the main menu:

1 From the main menu, select the application or

suite ofapplications you wantto run.

2 Ifyouhaveselectedasuiteofapplications,

selecttheapplicationyouwanttorun.

To run an application that does not have a shortcut on the main menu:

Resuming Applications

To view yoursuspended applications:

From the Java menu, select Suspended Apps.

You can have up to 3 applications running at one time — 1 running inthe foreground and 2 in the background.

Resuming Applications

You can resume a suspended application at any time. This brings it to theforeground.

To end all applications:

1 From the main menu, select Java Apps. 2 Scroll to Suspended Apps. 3 Press m. 4 Select End All. 5 Press O or press A under Yes to confirm. 6 If you want to end all applicationswithoutletting

them exit, press A under EndNow.

Java Applications

4 Select Deinstall. 5 Press O or press A under Yes to confirm. 6 When your phone has finished deleting the

application, press A under Done.

To delete all Java applications:

1 From the main menu, select Java Apps. 2 Scroll to Java System. 3 Press m. 4 Select Delete All.

Note: Java application data is stored in your

phone using the same memory space used to store messages, voice records, ring tones, and wallpaper images. Deleting some of these other items frees memory for Java applications.

Sho r tcuts on the Ma i n Me nu

When you install an application, you can create a shortcut to the application on the main menu.

Java Applications and GPS Enabled

To remove a shortcut:

1 From the main menu, select Settings >

Personalize > Menu Options > Add/Remove Apps. -or-

From the main menu: Press m. Select Main Menu Setup > Add/Remove Apps.

2 Scroll toview the list of Java applications. Any

application that has a shortcut on the main menu hasacheckmarknexttoit.

3 Scroll tothe application you want to removethe

Setting Privacy for All Java Applications

These options control the privacy ofall Java applications on your phone:

• Restricted — No Java or similar software applications may access the location of your phone. However, location information may still be available to the phone’s owner, fleet manager, or account administrator.

Java Applications

Granting or Denying P ermission

If you choose By Permission, you mustgrant or deny each Java application access to the location of your phone when the application requests access for the first time. You may be required to grantor deny subsequent requests from thesame application, depending on the privacy setting you choose for the individual Java application (see “Setting Privacy for Each Java Application”).

When aJava application requests access to the

To grant this request: 1 Press A underGrant. The application accesses

your phone’s location.

2 Selectthegrantingoptionyouwant:

•Always— If the application requests access

to the location of your phone again,the request isgranted without notifying you.

• For this session — Ifthe application

requests access to the location of your phone again before you power off your phone,the

Java Applications and GPS Enabled

If the application has requested access to the location of your phone, this icon

S appears

when you highlight the application.

3 Press m. 4 Select Permissions. 5 Select the privacy option you want for this

application:

• Always — The application always has permission to access the location of your phone,withoutnotifying you.

GPS Enabled

Your phone’s GPS Enabled feature uses information from Global Positioning System (GPS) satellites orbiting the Earth to determine the approximate geographical location of your phone, expressed as latitudeand longitude. The availability and accuracy of this location information(and the amount oftime that it takes to calculateit)will varydependingon the environment in which you are using the GPS feature. For

Java applications loaded on your phone can also request your location. If your phone is connected to a laptop computeror similar device, software running on that device can request your location. To protect your privacy, you can cont rol whether these requests aregranted.

IMPORTANT: Things t o Keep in Mind

Making an Emergency Call

• When your GPS antenna is covered (for example, by your hand or other object) or facing the ground

• In temperature extremes outside the operating limits of your phone

Walking or driving very slowly may also substantially reduce GPS performance.

Even where location information can be calculatedin such situations, it may take much longer to do so, and your location estimate may

information and the time needed to obtain itwill vary dependingon circumstances, particularly the ability to receive signals from adequate numbers of satellites.

On emergency calls, your phone uses assistance informationfromthe phone ne twork to improve the speed and accuracy of your phone’s location calculation:if such assistanceinformation becomes unavailable, it may reduce the speed and accuracy of the location calculation.

GPS Enabled

GPS satellite signals and network assist data, it may take 30 seconds or more to determine the approximate location. This time will increase where thereis reduced access to satellite signals. When your approximate location is determined, it is made available to the appropriate emergencyresponse center.

In some cases, your local 911 emergency response center may not be equipped to receive GPS location information. For this

reason, and because the GPS location information

If your phone does nothave adequate access to GPS satellites signals, the location of the nearest cell tower in contact with your phone is automatically made available to the emergency response cent er, if the center has the capability to receive such information.

See“EnhancingGPS Performance”on page 91 for informationon how to help your phone determine your location.

Viewing Your Approximate

Enhancing GPS Performance

• The number of satellites used to calculate the location. In general, more satellites make for better accuracy .

To calculate your location again:

Press A under Rfrsh.

It may takeyour phone several minutes to complete the process of determining your location. During this time, a message usually appears on your phone’s display saying your phone is scanning for satellites. For tipson getting the best

If you received a phone call oralert while attemptingtodetermineyourlocation,thePosition screenwill disappear,but your phone will continue attempting to determine its location. If it is successful, the new location information will be displayed the next time you view the Position screen.

Enhancing GPS Performance

Sometimes the GPS feature of your phone may be

GPS Enabled

To improve accuracy and increase your chances of a successful calculation, do the following while your phone is determining your approximate location:

• Stay in the open. The GPS feature works best where there is nothing between your phone and a large amountof open sky. If possible,go outside, away from tall buildings and foliage. While performance in a building is improved by movingcloser towindows,glasswithcertainsun shielding films may block satellite signals.

• Hold your phone to enhance reception. Signals from GPS satellites are transmitted to your GPS antenna, which is in your phone antenna. Hold your phone away from your body, giving the antenna clear access to satellite signals. Do not covertheantennaareawithyourfingersor anything else.

Nextel iDEN, i830 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual