The iN-CAR CAM range of dash cams have been designed specifically with ease of use in mind, it is
recommended NOT to change the default settings, which have been carefully selected to give the
best performance for day to day use.
Basic operation.
The iN-CAR CAM is set to record video, in files of just 3 minutes in length. This means that each
video file is a manageable size should you need to download and send to your insurance company.
Eventually your MicroSD card will fill up with video files but don't worry, the camera automatically
deletes the oldest file to make space for new recordings. This way you never run out of space and
have plenty of driving historical evidence saved.
Please check the firmware version of the Dash Cam, the version can be found in the set up menu
under System Info. The latest versions are available to download from our website, where you can
download and update when necessary.
Typically a 16Gb card will store the last 120 minutes of driving footage.
The Time and Date are automatically set upon the camera from satellite data, however it will always
set Greenwich Mean Time (GMT). For summer months where the clocks are brought forward or for
driving in other countries, adjust the time in the General Settings Menu (Timezone / DST) to account
for the time difference from GMT by adding or subtracting 1 hour etc, if required.
There are 3 modes of camera operation - Video, Photo and Playback.
Video Mode: The default mode when the camera is turned on, for video recording.
Photo Mode: Allows you to take still photographs.
Playback mode: Allows you to view recorded video or photographs upon the dash cam LCD screen.
Press the MODE button on the iN-CAR CAM to select required mode.
Automatic Start / Stop Technology. The iN-CAR CAM senses power supplied to the cigarette lighter
socket as soon as the vehicle ignition is turned on and will start to record automatically.
When the ignition is turned off, the iN-CAR CAM will perform an automatic shutdown process.
1. Tips for capturing best video footage:
1.1 Position the iN-CAR CAM in the centre of the windscreen and ideally behind the rear view
mirror so it is not a distraction to the driver.
1.2 Reduce the amount of sky in the picture, by angling the view of the camera towards the road.
Too much sky will make the road appear darker due to the automatic exposure compensation.
1.3 Remove unnecessary items from your dashboard. If objects are placed on your dashboard
these can cause reflections to be seen on the windscreen and these reflections may be
captured during recording.
1.4 To improve dash board glare, a Nextbase Reflection free lens can be purchased.
2. Tips for stable memory card performance:
2.1 Periodically reformat the memory card. Every 2-3 weeks we recommend that you reformat
the memory card. This will wipe any files from the card and set it up afresh for continued use
with your iN-CAR CAM.
Of course, you should only do this AFTER you've downloaded any files from the card that you
may want to keep, as formatting the card will remove all content.
2.2 Format your memory card using the iN-CAR CAM. This will make sure that the card is
structured specifically for your camera. Press MENU twice and choose the Format Card
option. Follow the on-screen instructions accordingly.
2.3 Switch off the iN-CAR CAM before removing the SD memory card, to prevent the chance
of damage being caused to the memory card or the files stored upon it, turn OFF the
iN-CAR CAM before removing or inserting the memory card.
Please read this manual carefully before operation and keep it for future reference. It will be helpful
should you encounter any operational problem.
WARNING:
CAUTION:
CHOKING
HAZARD:
Do not expose this product to rain, moisture or water under any circumstances, doing
so may result in the risk of electric shock or fire.
To reduce the risk of electric shock, do not perform any servicing other than that
contained in the instruction manual unless you are qualified to do so.
Have the unit serviced by a qualified service technician if;
The Unit has been exposed to rain or water.
The unit does not seem to operate normally.
The unit exhibits a marked change in performance.
Some Products may contain components that are small enough to be swallowed.
Please keep out of reach of children.
A Liquid Crystal Display (LCD) screen is a multilayer complex component, containing
LCD:
691,200 pixels. Pixels can however fail during normal product life. 1 pixel = 0.0001%
failure rate, and one pixel failure per year of operation is considered normal and not
a cause for concern.
CAUTIONS ON USING THIS PRODUCT
1. Ensure that the windshield is free of dirt or grease before placing mount upon it.
Do not obscure the view of the road ahead or impede the deployment of any airbags in the event 2.
of an accident.
When not in use, please disconnect the car adaptor from both the 12/24Vdc outlet in your vehicle 3.
and the device itself.
4. Only clean the device with a soft dry cloth, for tough dirt, apply some neutral detergent diluted in
5 to 6 parts water to a soft cloth.
Note that alcohol, thinner, benzene etc could cause damage to the paint or coatings.
Avoid making contact with the len s as damage be caused. 5.semay
If required clean the glass lens carefully using spectacle lens cleaning fluid on a soft cloth only. 6.
The video recordings made by this Digital Video Recorder are intended for personal use only. 7.
Publication of the recordings on Youtube, the internet or other methods are subject to the 8.
Data Protection Act and the requirements thereof must be adhered to.
If the Digital Video Recorder is to be used within a commercial environment, i.e. truck use, then
the CCTV regulation apply also, in addition to the Data Protection Act regulations. This includes
olabelling to identify the use f CCTV is taking place, the omission of Audio recording and informing
the relevant authorities of who controls the data.
Video playback upon the device which is visible to the driver is prohibited or restricted in some 9.
countries or States. Please adhere to these laws.
Whilst driving, do not adjust the controls of your device as this is a distraction to driving. 10.
11. Before using the device on your windshield, check the state and local laws and ordinances
where you drive. Some laws prohibit or restrict the placement of objects on the windshield
of a motor vehicle. IT IS THE USER'S RESPONSIBILITY TO MOUNT THE DEVICE IN
COMPLIANCE WITH ALL APPLICABLE LAWS AND ORDINANCES. Always mount your
NEXTBASE® device in a location that does not obstruct the driver's view of the road.
NEXTBASE® does not assume any responsibility for any fines, penalties, or damages
that may be incurred as a result of any state or local law or ordinance relating to the use
of your NEXTBASE® device.
Failure to heed the following warnings could result in an accident or collision resulting in
death or serious injury
Distraction Warning
This device is intended to enhance the situational awareness when used properly. If used improperly,
you could become distracted by the display, which could lead to an accident causing serious personal
injury or death. DO NOT seek to access the information stored on the device or change the device
settings whilst driving. Information stored on the device should be reviewed only when your vehicle
is stationary, and you are parked in a safe place in compliance with local laws. The device settings
should only be changed when your vehicle is stationary, and you are parked in a safe place in
compliance with local laws. Always maintain awareness of your surroundings and do not stare at the
display or become distracted by the display. Focusing on the display could cause you to miss
obstacles or hazards. Use the device at your own risk.
Always use your best judgment and operate the vehicle in a safe manner. Do not become distracted
by the device while driving, and always be fully aware of all driving conditions. Do not view the
device screen while driving.
Do not change settings, or access any functions requiring prolonged use of the device controls
while driving. Pull over in a safe and legal manner before attempting such operations.
Video playback upon devices with screens which are visible to the driver, is prohibited or restricted
in some countries or States. Please adhere to these laws.
Vehicle Installation Warnings
When installing the device in a vehicle, do not place the device where it obstructs the driver's view
of the road or interferes with vehicle operating controls, such as the steering wheel, foot pedals,
or transmission levers. Do not place unsecured on the vehicle dashboard. Do not place the
device in front of or above any airbag.
PageAddition
Product Warnings
Battery Warnings
Lithium-ion batteries are used in most NEXTBASE® devices. If these guidelines are not followed,
batteries may experience a shortened life span or may present a risk of damage to the device,
fire, chemical burn, electrolyte leak, and/or injury.
- Do not disassemble, modify, remanufacture, puncture, or damage the device or batteries.
- Do not remove or attempt to remove the non-user replaceable battery.
- Do not expose the device to fire, explosion, or other hazard.
- Do not expose the device to rain or water.
Magnet Warnings
Both the device and its mount may contain magnets. Under certain circumstances, magnets
may cause interference with some internal medical devices, including pacemakers and insulin
pumps. Devices and mounts that contain magnets should be kept away from such medical
devices. Magnets may cause damage to some electronic devices, including hard drives in laptop
computers and bank / credit or membership cards. Use caution when devices and mounts that
contain magnets are near electronic devices or bank / credit or membership cards.
06
USAGE PRECAUTIONS
Failure to heed the following notices could result in personal injury or property damage,
or negatively impact the device functionality.
Battery Precaution
- Do not immerse or expose the device or batteries to rain, water or other liquids.
- Do not leave the device exposed to a heat source or in a high-temperature location, such as in
the sun in an unattended vehicle. To prevent the possibility of damage, remove the device from
the vehicle or store it out of direct sunlight, such as in the glove box.
- Do not operate the device outside of the following temperature range:
from -20° to 45°C (from -4° to 113°F).
- When storing the device for an extended time period, store within the following temperature range:
from 0° to 25°C (from 32° to 77°F).
- Do not use a power and/or data cable that is not approved or supplied by NEXTBASE®.
- Contact your local waste disposal department to dispose of the device/batteries in accordance
with applicable local laws and regulations.
Windshield Mounting Legal Restriction Precaution
Before using the device on your windshield, check the state and local laws and ordinances where
you drive. Some laws prohibit or restrict the placement of objects on the windshield of a motor
vehicle. IT IS THE USER'S RESPONSIBILITY TO MOUNT THE DEVICE IN COMPLIANCE WITH
ALL APPLICABLE LAWS AND ORDINANCES. Always mount your NEXTBASE® device in a
location that does not obstruct the driver's view of the road. NEXTBASE® does not assume any
responsibility for any fines, penalties, or damages that may be incurred as a result of any state
or local law or ordinance relating to the use of your NEXTBASE® device.
Camera Legal Requirements Precaution
In some jurisdictions it could be considered an invasion of privacy rights to take or publicly display
photographs or videos of people or their vehicles using this product. It is your responsibility to know
and comply with applicable laws and rights to privacy in your jurisdiction and in any jurisdiction in
which you may use this device. Video recordings made by this Dash Cam should be for personal
use only.
PageAddition
Precautions
Publication of the recordings on YouTube, the internet or other methods is subject to the data
protection legislation and the requirements thereof must be adhered to. Such data protection
legislation may prohibit the use and dissemination by you of Dash Cam footage or may impose
restrictions on it – we recommend that you check the legal requirements with your legal advisor
before disseminating any Dash Cam footage.
If the Dash Cam is to be used within a UK commercial environment, i.e. truck use, then the CCTV
regulations apply in addition to the Data Protection Act regulations. This includes labelling to identify
the use of CCTV is taking place, the omission of Audio recording and informing the relevant authorities
of who controls the data. For use in a commercial environment in non-UK countries, please refer and
adhere to local regulations and requirements.
For non-UK operation, specific legal requirements may apply where dash cams are to be used in
a commercial or employment context - again, we recommend that you check the legal requirements
with your legal advisors prior to commencing use of dash cams in commercial or employment contexts.
07
NOTICES
GPS Notices
Applicable Dash Cam models feature a GPS Satellite receiver within. Once a fix has been achieved
based upon satellite signal reception, positional information can be derived in Latitude and Longitude.
A change in location, over the time it takes to change location, allows speed to be calculated.
Where the Dash Cam has a GPS receiver it may experience degraded performance if used in proximity
to any device that uses a terrestrial broadband network operating close to the frequencies used by the
Global Positioning Service (GPS). The Dash Cam may also experience similar degradation in
performance if used in the proximity of a heated front windscreens and other electronics locally
radiating EMC around 1.5GHz
Speed information derived from GPS information is not warranted to be totally accurate as it is
derived from the GPS receiver's location changing with time. The precision of the location
information depends entirely on the number of satellites within view of the receiving device and
also the calculation takes time to process and subsequently display the result. As a result you should
not use the speed information displayed on the device as your sole or definitive guide as to the speed
of your vehicle.
G-Sensor Notice
The G-Sensor within the Dash Cam measures forces exerted upon it, with reference to one g which is
the nominal force exerted upon us when stationary on the earth's surface. The G-Sensor will also trigger
to protect any recording currently in progress, if a pre-determined threshold of force is exceeded.
The G-Sensor protection will be adversely affected if the Dash Cam is NOT mounted in the vertical
direction i.e. with the lens pointing to or from the direction of travel.
G-Force information derived from a G-Sensor is not warranted to be totally accurate at all times, as it
is derived from the G-Sensor through a sampling method over time. The precision of the G-Sensor
value recorded depends upon when the acceleration took place at the instance of the sample taken.
The thresholds to trigger the video protection rely upon a trigger value being exceeded between
two successive samples, in any one of the three G-Sensor axis.
If the Automatic G-Sensor protection does NOT trigger during an event, then the Protect button
should be pressed, in order to make the file read only. Protecting the file can also be performed
using the Playback function upon the Dash Cam (models with LCD screens), or indeed through
the Cam Viewer App for applicable Wi-Fi models.
08
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
• This appliance and its antenna must not be co-located or operated conjunction with any other
antenna or transmitter.
• A minimum separation distance of 20cm must be maintained between the antenna and the person
for this appliance to satisfy the RF exposure requirements.
FCC CAUTION:
This product does not contain any user-serviceable parts. Repairs should only be made by an
authorized NEXTBASE® service centre. Unauthorized repairs or modifications could result in
permanent damage to the equipment, and void your warranty and your authority to operate this
device under Part 15 regulations.
09
Addition
FCC Caution
FCC - STATEMENTSUPPLIER'S DECLARATION OF CONFORMITY
SUPPLIER'S DECLARATION OF CONFORMITY
(47 CFR Section 2.906).
We; Tank Design
(The responsible party, who must be located in the United States)
Hereby, Declare that the essential requirements set out in the 47 CFR Sections 2.906 of FCC, have
been fully fulfilled on our product with indication below:
1. Applicant's Info
Company Name: Portable Multimedia Ltd
Mailing Address : Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK
Contact : Graham Lambert
Tel : +44 02920 866429
Email Address : support@nextbase.com
2. Product Info
Product Name : Dash Cam
Model No. : NBDVR312GW
Brand Name : Nextbase
3. Applied Standard
Standards
E-CFR Title 47 Part 15 Subpart B—Unintentional Radiators: 2017
Report No. TB-FCC159867
4. Test Firm Used to Take Measurements:
Name: Shenzhen Toby Technology Co., Ltd.
Address: 1 A/F., Bldg.6, Yusheng Industrial Zone, The National Road. No.107
Xixiang Section 467, Xixiang, Bao'an, Shenzhen.
People's Republic of China. 518017
Contact Name: Justin Zhang
Tel: +86-755-26509301
Email: toby888@tongbiao.com
Designation No.: CN1223
FRN: 0027148261
10
FCC - STATEMENTSUPPLIER'S DECLARATION OF CONFORMITY
SUPPLIER'S DECLARATION OF CONFORMITY CONTINUED
5. FCC Marking
6. Responsibilities and obligations
Strictly follow the FCC rules of 2.906, 2.908, 2.909.
7. Applicant's Authorization
Company Name: Portable Multimedia Ltd
Mailing Address : Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK
Contact person : Graham Lambert
Signature:
Email Address : support@nextbase.com
Tel : +44 02920 866429
Date : 12th June 2018
8. Responsible party in US.
Company name: Tank Design
Mailing Address: 158 Sidney Street, Cambridge, MA 02139, United States
Contact person : Mr Scott Watts
Signature:
Email address : SWatts@tankdesign.com
Tel : (617) 388-8380
Date : 12th June 2018
11
COMPLIANCES
Innovation, Science, and Economic Development Canada Compliance
This device complies with Innovation, Science and Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Radio Frequency Radiation Exposure Compliance
Applicable Dash Cam models feature Wi-Fi communication technology within. These models
incorporate a mobile transmitter and receiver that uses an internal antenna to send and receive low
levels of radio frequency (RF) energy for data communications. The device emits RF energy below the
published limits when operating in its maximum output power. Use with other manufacturers
equipment (particularly USB chargers and cables) may lead to radio interference in both FM and DAB
frequencies and also degrade GPS reception of other devices nearby and is not recommended.
To comply with RF exposure compliance requirements, the device should be installed and operated
with a minimum of 20cm between the device and your body. The device should not be used in other
configurations. This device must not be co-located or operated in conjunction with any other
transmitter or antenna.
Addition
Canadian Compliance
Statement
12
PRODUCT SPECIFICATION
Model Number / Name
Power Requirements
Power Supply
Sensor Resolution
Lens Type / Angle / Aperture
Recording Resolution
Screen Size
Screen Resolution
Screen Ratio
Card Reader
SD Card
(Recommended Type)
SD Card Recorded File
Capacity
(based on default settings)
12-24Vdc Car Power Cable (supplied)
Fuse Type: 32mm / 2A
Output: 5Vdc
3M Pixel (3,000,000 Pixel)
6G / 140° / F1.8
1920 x 1080 @ 30fps (default)
2.7"
960 (W) X 240 (H) pixels x RGB
16:9
MicroSD, Class 10, up to 128GB
8-128GB SDHC, Class 10 (48mb/s), for best results use a
recognized brand
8GB MicroSD = 60 minutes of recording
16GB MicroSD = 120 minutes of recording
32GB MicroSD = 240 minutes of recording
64GB MicroSD = 480 minutes of recording
128GB MicroSD = 960 minutes of recording
MOV
2.5mm Jack (Video / Audio)
Lithium-ion 3.7V / 450mAh (approx. 30mins recording time)
Battery design allows the 'Auto Power Off' feature to function in
event of power loss within the vehicle. It is not intended as an
alternative power source to replace the supplied car adaptor.
92 x 57 x 37mm
86g
13
PACKAGE CONTENTS
Please check the contents of your iN-CAR CAM product.
iN-CAR CAM
Powered GPS Mount
Car Power CableUSB Cable
Window
Sticker
Product appearance may differ slightly to that shown above.
Quick Start
Guide
PRODUCT FEATURES
Thank you for purchasing this NEXTBASE iN-CAR CAM product, in this section we will outline some
of the features available with this dash cam.
2.7" LCD Colour Screen
LCD screen for ease of use and viewing the playback of recorded videos and photos.
Powered GPS Mount
Supplied with an Easy-Fit powered mount, which allows the iN-CAR CAM to be fitted and removed
quickly and easily. The car power cable can remain in place, connected to the mount.
GPS Logger
GPS co-ordinates, date and time are recorded, the journey can then be viewed using the supplied
Windows / Mac playback software.
WiFi Connectivity
Connect your smartphone or tablet device to the iN-CAR CAM, can be used to Start/Stop recording
or to view or download files from the iN-CAR CAM
G Sensor / File Protection
In the event of an impact the device will automatically 'protect' the recording, stopping the file from
being over-written. This can also be performed manually, by pressing the ‘protect’ button.
Individual files can also be 'protected' when viewed within playback mode.
Automatic Start / Stop Technology
The iN-CAR CAM senses power supplied to the cigarette lighter socket, as soon as the vehicle
ignition is turned on and will start to record automatically.
When the ignition is turned off, the iN-CAR CAM will perform an automatic shutdown process.
Parking Mode
The iN-CAR CAM turns on automatically to record 30 seconds of video, when physical movement of
your vehicle is detected.
Built-in Microphone & Speaker
Record audio to compliment the video recordings.
14
POWERED GPS MOUNT
Please see below to identify the parts of the supplied powered mount.
5
1
4
2
3
1. Locking lever
The locking lever is used to attach and release the window mount to your vehicles windscreen.
Pull the lever down to prepare the window mount for use. Once the mount is firmly upon the
windscreen (in a suitable location) push the lever to lock the mount in place.
2. Locking ring
Loosen the locking ring to adjust the iN-CAR CAM position if required, remembering to
re-tighten before use.
3. DC-IN socket
Connect the supplied car power cable here.
4. Suction cup
This is used to attach and release the window mount to your vehicles windscreen.
Affix to a clear piece of windscreen where there is no paint effect applied.
5. Suction release tab
Once the locking lever has been opened use this release tab to break the seal between
the mount and windscreen.
15
CAMERA - PARTS & CONTROLS
Please see below to identify the parts and controls of your iN-CAR CAM.
Front:
1
1. Mounting point (located under dust cover)
After removing the dust cover, attach the supplied powered GPS mount here.
2. Camera lens
Wide Angle 140°, 6 Element glass lens for optimum picture quality.
2
3
3. Speaker
Integral speaker for audio playback directly from the iN-CAR CAM.
16
CAMERA - PARTS & CONTROLS (CONTD.)
Back:
4
10
5
11
6
7
8
4. Power On / Off button
Press and hold for 3 seconds to turn on / off the iN-CAR CAM.
5. Up / Microphone Off button
Up:
Press to navigate up within menus and to move to the previous file when in playback mode.
Microphone Off:
Press to turn off / on the microphone (audio recording), only available whilst in video mode.
6. Down / Screen Off button
Down:
Press to navigate down within menus and to move to the next file when in playback mode.
Screen Off:
Press to turn off / on the screen, only available whilst in video mode.
9
12
7. Protect File / WiFi button
Protect File:
Press whilst recording to protect the current file in event of an emergency situation.
WiFi:
Press and hold for three seconds to turn on WiFi mode, this is not available whilst recording
or during playback.
Note:
- To exit WiFi mode please press the OK button once paired device has been disconnected.
17
CAMERA- PARTS & CONTROLS (CONTD.)CAMERA - PARTS & CONTROLS (CONTD.)
Continued from previous page.
4
5
6
7
8
8. Dual colour LED indicatorRed = power on
Red flashing = recording
Blue = battery charging
9. Screen
2.7' LCD colour screen for the viewing of recorded files on the iN-CAR CAM.
10. Mode / Screen Capture button
Mode:
Press to change between video, photo or playback modes.
Screen capture:
Whilst recording press to save a screen capture of the current frame.
9
12
11
10
11. Record / OK button
Record:
Press to start or stop a recording when in video mode, or take a photo when in photo mode.
OK:
Press to confirm selection when in menus.
12. Menu button
Press to open the menu within current mode, press twice to open the general settings.
18
CAMERA - PARTS & CONTROLS (CONTD.)
Top:
1413
13. AV Out socket
Used to connect your iN-CAR CAM to a television using an AV Cable (sold separately).
14. DC-IN & USB socket
Connect the supplied car power cable or USB data cable here.
Note:
- Normally the car power cable is connected to the mount when in use, not directly to
this socket.
Bottom:
15. Microphone
Integral microphone for audio recording.
16. Reset button
In the unlikely event the iN-CAR CAM becomes unresponsive, press the RESET button to
restart the iN-CAR CAM.
1615
19
CAMERA - PARTS & CONTROLS (CONTD.)
Sides:
17
17. Serial Number sticker
Please keep a record of your iN-CAR CAMs serial number, this may be required should you
seek technical support.
18. MicroSD Card slot
Insert the MicroSD card here, taking care that the gold contacts are facing towards the back
of the iN-CAR CAM.
18
20
IN VEHICLE INSTALLATION
Please follow the instructions below for first-time installation of the iN-CAR CAM. For day to day use
simply remove the camera from the mount as required.
1. Insert MicroSD Card
Insert a suitable MicroSD card (Class 10 48/Mbps) in to the iN-CAR CAM, taking care that the
gold contacts are facing towards the LCD screen side of the iN-CAR CAM. Push the memory
card until it clicks into place.
MicroSD
Note:
- Use the edge of a small coin (or similar object) to push the memory card in place if required.
Take care that card has 'clicked' into place, a second push inwards will release the memory
card.
- Do not remove or insert the memory card when the iN-CAR CAM is turned on. This may
damage the memory card.
2. Remove dust cover from iN-CAR CAM
Remove the dust cover that is located on the top of the iN-CAR CAM to gain access to the
mounting point.
To remove the dust cover, slide it forwards away from the LCD screen of the iN-CAR CAM.
Note:
- If the iN-CAR CAM is not to be used for a period of time please replace the dust cover to
help keep the metal contacts free of dust or other contaminants.
21
IN VEHICLE INSTALLATION (CONTD.)
3. Attach the mount to the iN-CAR CAM
Slide the iN-CAR CAM onto the mount. Once attached magnets within the mount will hold the
two parts together.
4. Attach the mount to the windscreen
Remove the protective plastic film from the suction cup of the mount.
Select a suitable position for the mount and clean the windscreen with a dry / clean cloth to
achieve a good contact between the glass and suction cup.
Release the locking lever of the mount by pulling down and then whilst holding the suction
cup onto the glass push the lever up to secure the mount to the windscreen.
Note:
- Choose a smooth glass area without painted effect.
- Please ensure that once mounted the iN-CAR CAM will be located within the area of the
vehicles windscreen wipers to maintain a clear view during rainfall.
22
IN VEHICLE INSTALLATION (CONTD.)
5. Connect car power cable
Connect the supplied car power cable to DC-IN socket of the mount.
Plug the power cable into the 12-24Vdc outlet of your vehicle.
The above diagram is for illustration purposes only.
The iN-CAR CAM will automatically power on and start recording once power is available.
In some vehicles this will be when connections are made, for others the iN-CAR CAM will
power on once the ignition has been turned on.
Should your vehicle not have a 12-24Vdc outlet, but does have a 5Vdc USB Outlet, this can be
used instead. Connect the USB cable supplied with your iN-CAR CAM in place of the car power
cable. Ensure you connect the USB cable to the Powered Mount only, NOT directly to the
camera when using in–car
Note:
- Do NOT wire the iN-CAR CAM directly to a 12V supply by cutting the cigarette plug
off the end of the cable, or damage will result.
- A Nextbase hardwire kit is available from your retailer. This connects directly to the
vehicle fusebox and hence leaves your cigarette socket available for Phone / Sat Nav
charging. The Nextbase hardwire kit includes the necessary 12-24VDC to 5Vdc
convertor and battery protection circuitry.
12-24V DC
23
IN VEHICLE INSTALLATION (CONTD.)
Please read and follow the notes below for the safe operation of your iN-CAR CAM within your
vehicle.
Before using the device on your windshield, check the state and local laws and ordinances
where you drive. Some laws prohibit or restrict the placement of objects on the windshield
of a motor vehicle. IT IS THE USER'S RESPONSIBILITY TO MOUNT THE DEVICE IN
COMPLIANCE WITH ALL APPLICABLE LAWS AND ORDINANCES. Always mount your
NEXTBASE® device in a location that does not obstruct the driver's view of the road.
NEXTBASE® does not assume any responsibility for any fines, penalties, or damages
that may be incurred as a result of any state or local law or ordinance relating to the use
of your NEXTBASE® device.
As per the installation instructions, you must install the iN-CAR CAM so it does NOT obstruct the
drivers view of the road, preferably on the passenger side of the vehicle and behind the rear view
mirror. Whilst the iN-CAR CAM clearly needs to view through the windshield in an area swept by the
windshield wipers, the iN-CAR CAM should be installed so as not to intrude significantly within the
wiped area. A 40mm intrusion into the green wiped area is the maximum permitted by law.
Do NOT mount the iN-CAR CAM in front of the driver, as depicted by the red area in the above
illustration.
When installing the iN-CAR CAM in a vehicle, always place the device securely against the
windshield and where possible conceal the power cable under trim. Make sure that the iN-CAR CAM
power cable does not interfere with the drivers operating controls, such as the steering wheel, pedals
or gear levers.
Do NOT mount the iN-CAR CAM in front of an airbag field of deployment or in a position to obscure
any mirrors.
Clean the windshield at the point of location, prior to fitting the iN-CAR CAM, also, applying some
moisture to the suction cup may be beneficial, to ensure absolute adhesion.
It is recommended NOT to operate the iN-CAR CAM whilst driving. The automatic Start-Stop
technology incorporated within the device negates any need to operate the controls whilst driving.
Adjust any settings or review recordings whilst stationery, not whilst driving.
After the preliminary SETUP has been carried out upon the iN-CAR CAM, adjust the Screen Saver
setting to 1 minute, this will blank the screen automatically shortly after starting the vehicle and
therefore the screen will NOT be a distraction in any way to the driver.
24
FIRST TIME USE
To ensure the set up of this Dash Cam is as quick and simple as possible, there is an easy to follow
‘First Time Use’ menu.
This menu is used to set your preferred Language, Country (this defines your time zone) and speed
units.
The menu is available when -
1) The Dash Cam is first turned on.
2) There has been a Firmware update applied to the Dash Cam.
3) After the Dash Cams settings have been reset, by using the ‘Defaults Settings’ option
within the Setup Menu.
Simply follow the on screen instructions to select the Language, Country and Speed Units.
The settings that influence the displayed time & date will be applied upon receiving a GPS connection.
Note:
- Whilst the First Time Use menus adjust the settings within the Dash Cam, the settings can still be
adjusted thereafter, by using the normal Setup Menu options. Changing country location is one
such example of a change you could make, after the First Time Use setup.
MENU
Language
English
Dansk
Deutsch
Espanol
Back
25
OK
Enter
VIDEO MODE
The key below explains the various information displayed on the screen when your iN-CAR CAM is in
Video mode, some icons will only be displayed once the relevant function has been selected within
the Video menu, as described below.
5
123
4
14
1310
1. Mode: indicates the iN-CAR CAM is in Video mode.
2. Recording: appears on screen when recording is in progress.
3. Resolution: displays the current resolution.
4. Exposure: displays current Exposure level setting.
5. Video Length: displays the length of the individual recordings in minutes.
6. Parking Mode: appears on screen when Parking Mode has been turned on.
7. Microphone: displayed on screen when Audio Recording is active.
8. Screen Capture: appears on screen during screen capture.
9. GPS: The satellite icon will flash whilst the iN-CAR CAM locates satellites. Once a stable
signal is received, the icon will stop flashing and remain on screen.
10. Date: current date.
11. Time: current time.
12. Memory Card: indicates whether a memory card is present.
13. Battery: indicates whether iN-CAR CAM is running on battery or external power.
14. Protected: shown on screen when a video file has been protected by activation of the
G Sensor or by the pressing of the file protect button.
1112
7
6
8
9
The default settings within the iN-CAR CAM have been set to allow you to use the iN-CAR CAM
without the need to change any settings.
See the next page for video menu settings, should you want to make any adjustments however.
26
VIDEO MODE (CONTD.)
Video Menu
The Video Menu is accessed by pressing the MENU button whilst in video mode.
Video Menu
Video Menu
Resolution
Resolution
Exposure
Exposure
Audio Recording
Audio Recording
Video Length
Number / Licence Plate
MENU
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you'd like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Video Menu.
Press the MENU button twice to return to video mode.
Note:
- Menus are not accessible whilst the iN-CAR CAM is recording.
1. Resolution
Select recording resolution, this will increase or decrease the quality of the recorded video.
Options: 1080P, 720P and 720P 60FPS
Default Setting: 1080P
2. Exposure
Adjust exposure level for different light conditions.
Options: +2, +1, 0, -1 and -2
Default Setting: 0
3. Audio Recording
Turn On / Off the microphone.
Options: On and Off
Default Setting: On
Back
OK
Enter
4. Number / Licence Plate
Enter the registration number for your vehicle, this will then be shown on the video file.
27
VIDEO MODE (CONTD.)
Continued from previous page.
Resolution
Video Length
Exposure
Parking Mode
Audio Recording
Rotate Display
Video Length
Time & Date Stamp
Video Menu
Video Menu
MENU
5. Video Length
Select the duration of the individual recorded video files. The iN-CAR CAM will continue
recording, filling the memory card. When the memory card becomes full, the oldest file will
be automatically deleted to make space for the new recording.
When Parking Mode has been turned ON, the iN-CAR CAM remains in standby mode, when
the 12Vdc supply has been turned OFF (typically removing your ignition key). Should physical
movement of the vehicle be detected the iN-CAR CAM will power on and start recording a 30
second video and then return to standby mode.
The recorded file will automatically be protected.
Options: On and Off
Default Setting: Off
Note:
- Remember to turn off Parking Mode from within the Setup Menu during normal driving use,
to turn off Parking Mode stop the recording and then change setting to Off
7. Rotate Display
Rotate the display 180°, particularly useful should the iN-CAR CAM be mounted on the
dashboard, the iN-CAR CAM control button functions do not rotate.
Back
OK
Enter
8. Time & Date Stamp
Turn On / Off the time and date stamp shown on recorded files.
Options: Off and On
Default Setting: On
28
VIDEO MODE (CONTD.)
Continued from previous page.
Resolution
Speed Stamp
Exposure
GPS Location Stamp
Audio Recording
Nextbase Stamp
Video Length
G Sensor
Video Menu
Video Menu
MENU
9. Speed Stamp
Turn On / Off the Speed Stamp shown on recorded files.
Options: On and Off
Default Setting: On
10. GPS Location Stamp
Turn On / Off both the GPS co-ordinates and speed stamp that are shown on recorded files.
When a recording is viewed using the supplied NEXTBASE Replay playbck software both the
GPS co-ordinates and speed information remains available.
Options: On and Off
Default Setting: On
11. Nextbase Stamp
Turn On / Off the NEXTBASE Stamp shown in the top left corner of recorded files.
Options: On and Off
Default Setting: On
12. G Sensor
Turn Off or adjust the sensitivity of the built in G Sensor. The G Sensor detects forces which
will automatically protect the current recording in event of a collision.
Note:
- This does not affect Parking mode sensitivity.
Options: High, Medium, Low and Off
Default Setting: Medium
Back
OK
Enter
Note:
- Within the Setup Menu which is accessed by pressing the MENU button twice, there is
a ‘Default Settings’ option to allow you to reset the iN-CAR CAM to the factory defaults,
if required.
29
PHOTO MODE
Press the MODE button to select Photo mode.
The key below explains the information displayed on the screen when your iN-CAR CAM is in Photo
mode.
1
56
1. Mode: indicates the iN-CAR CAM is in Photo mode.
2. Exposure: displays current exposure level setting.
3. Date: current date.
4. Time: current time.
5. Memory Card: indicates whether a memory card is present.
6. Battery: indicates whether iN-CAR CAM is running on battery or external power.
See the next page for photo menu settings.
4
3
2
30
PHOTO MODE (CONTD.)
Photo Menu
The Photo Menu is accessed by pressing the MENU button whilst in photo mode.
Video Menu
Photo Menu
Resolution
Exposure
Exposure
Time & Date Stamp
Audio Recording
Audio Recording
Video Length
MENU
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you'd like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Photo Menu.
Press the MENU button twice to return to photo mode.
1. Exposure
Adjust exposure level for different light conditions.
Options: +2, +1, 0, -1 and -2
Default Setting: 0
2. Time & Date Stamp
Turn On / Off the time and date stamp shown on images.
Options: On and Off
Default Setting: On
Note:
- Within the Setup Menu which is accessed by pressing the MENU button twice, there is
a ‘Default Settings’ option to allow you to reset the iN-CAR CAM to the factory defaults,
if required.
Back
OK
Enter
31
PLAYBACK MODE
Press the MODE button to select Playback mode, the iN-CAR CAM will display the last recorded file.
Dependent on the type of file, the on-screen information and playback functions differ.
Video Files:
1
9
8
2
OK
OK
OK
3
2015_1209_184030_003A
:
:
/
/
:
/
II
II
II
MODE
MODE
MODE
:
:
:
23550001.MOV1080P
1:06
23:55:54
23:55:54
06/01/2015
06/01/2015
:
:
:
:
PREV
PREV
NEXT
:
NEXT
NEXT
:
PREV
7
1. Mode: indicates the iN-CAR CAM is in Playback mode.
2. File type: indicates whether a video or photo file is being viewed.
3. File number: displays current file number.
4. Elapsed time: Displays the elapsed time for the video being watched.
5. Time: displays the start time that the current file was recorded.
6. Date: displays date that the current file was recorded.
7. Playback controls: use the iN-CAR CAM buttons as described below.
8. Battery: indicates whether iN-CAR CAM is running on battery or external power.
9. Protected file: indicates that the video file is protected.
4
5
6
Playback Controls:
:
/
OK
II
:
MODE
:
PREV
:
:
NEXT
:
Press the OK button to play / pause playback.
Press the MODE button to stop playback.
Use the UP button to select the previous file, this is only available once playback
has been stopped.
During playback press the UP button to rewind, press the OK button to pause
rewind and then press once more to restart playback at normal speed.
Use the DOWN button to select the next file, this is only available once playback
has been stopped.
During playback press the DOWN button to fast forward, press the OK button to
pause fast forward and then press once more to restart playback at normal speed.
32
PLAYBACK MODE
Photo Files:
2
3
1
2015_1209_184030_003A
23550001.MOV1080P
23:55:54
9
:
:
8
OK
:
/
MODE
II
:
:
PREV
PREV
NEXT
7
1. Mode: indicates the iN-CAR CAM is in Playback mode.
2. File type: indicates whether a video or photo file is being viewed.
3. File number: displays current file number.
4. Time: displays the time that the current image was taken.
5. Date: displays the date that the current image was taken.
6. Next: press the down button to move to previous file.
7. Previous: press the up button to move to previous file.
8. Battery: indicates whether iN-CAR CAM is running on battery or external power.
9. Protected file: indicates that the video file is protected.
Within Playback mode there are options available to Delete and Protect files, press the MENU
button to access the Playback Menu.
23:55:54
06/01/2015
06/01/2015
:
:
NEXT
NEXT
6
4
5
See following pages for details.
33
PLAYBACK MODE (CONTD.)
Deleting files:
Highlight the Delete Files option and press the OK button.
Playback Menu
Resolution
Delete Files
Exposure
Protect Files
Video Menu
MENU
This will then give you two options:
Delete File
Delete Files
Video Menu
Resolution
Exposure
MENU
Once selected, follow the on screen
instructions to delete the current file.
Note:
- Protected files cannot be deleted.
Delete File
Delete All Files
Back
OK
Back
Enter
OK
Resolution
Exposure
Enter
Delete All Files
Delete Files
Video Menu
Delete File
Delete All Files
MENU
Back
Once selected, follow the on screen
instructions to delete all files.
OK
Enter
34
PLAYBACK MODE (CONTD.)
Protecting files:
Highlight the Protect Files option and press the OK button.
Playback Menu
Resolution
Delete Files
Exposure
Protect Files
Video Menu
MENU
This will then give you four options:
Protect File
Protect Files
Video Menu
Resolution
Exposure
Once selected, follow the on screen
instructions to Protect the current file.
Resolution
Exposure
Once selected, follow the on screen
Protect File
Unprotect File
Protect ALL Files
Unprotect ALL Files
MENU
Back
Protect All Files
Protect File
Unprotect File
Protect ALL Files
Unprotect ALL Files
MENU
Back
instructions to Protect all files.
OK
Protect Files
Video Menu
OK
Back
Enter
Enter
OK
Resolution
Exposure
instructions to Unprotect the current file.
Resolution
Exposure
Enter
Unprotect File
Protect Files
Video Menu
Protect File
Unprotect File
Protect ALL Files
Unprotect ALL Files
MENU
Back
Once selected, follow the on screen
Unprotect All Files
Protect File
Unprotect File
Protect ALL Files
Unprotect ALL Files
MENU
Back
Once selected, follow the on screen
instructions to Unprotect all files.
OK
Enter
Protect Files
Video Menu
OK
Enter
Note:
- The ‘Protect’ button can also be used to Protect files when in Playback Mode.
35
SETUP MENU
Setup Menu
The Setup Menu is accessed by pressing the MENU button twice.
Video Menu
Setup Menu
Resolution
WiFi
Exposure
Format SD Card
Audio Recording
Time & Date
Video Length
Times Zones / DST
MENU
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you'd like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Photo Menu.
Press the MENU button twice to return to video mode.
1. WiFi
The Wi-Fi function allows you to use your smartphone or tablet device to view recordings
directly from the dash cam.
2. Format SD Card
Format the inserted memory card, this will delete all content.
Note:
- For stable performance, it is recommended that you format the memory card every
2-3 weeks.
Of course, you should only do this AFTER you've downloaded any files from the card that
you may want to keep.
3. Time & Date
Adjust the time / date as required using the OK button to toggle through the fields and use
the up & down buttons to set variables. Press MENU to exit and return to the Setup Menu.
Back
OK
Enter
4. Time Zones / DST
The time and date is automatically set from the satellite signal, but can be adjusted
dependent upon your Time Zone (country) or whether Daylight Savings Time (DST) is
operational.
36
SETUP MENU (CONTD.)
Continued from previous page.
Resolution
Language
Exposure
Speed Units
Audio Recording
Screen Saver
Video Length
Device Sounds
Video Menu
Setup Menu
MENU
5. Language
Select preferred language.
Options: English, Dansk, Deutsch, Español, Français, Nederlands, Norsk, Suomi,
Svenska and Italiano
Default Setting: English
6. Speed Units
Select whether to record and display speed in KMH or MPH.
Options: KMH and MPH
Default Setting: MPH
7. Screen Saver
Turn on the Screen Saver function to shut down the screen after a chosen period of
inactivity, press any button to re-activate the display.
Options: On and Off
Default Setting: Off
8. Device Sounds
Turn Off / On the beep sound which is heard when a button is pressed and also mute
the startup and shutdown chimes.
Options: On and Off
Default Setting: On
Back
OK
Enter
37
SETUP MENU (CONTD.)
Continued from previous page.
Resolution
Auto Power Off
Exposure
System Info
Audio Recording
Keep User Settings
Default Settings
MENU
9. Auto Power Off
Adjust the timing of the Auto Power Off function, this can be used to continue recording in
event of loss of power within the vehicle.
10. System Info
This covers multiple screens (pages), press OK to scroll down as required.
The model number and installed Firmware version of your Dash Cam is displayed here.FCC-ID is shown here under the E-Label Act (USA).SD Card Information is provided for the installed SD card within the Dash Cam.Wi-Fi Information is provided for the Dash Cam. The SSID (network name), Password andMAC address.
11. Keep User Settings
Turn this to ON in order to keep your individual user settings during the Dash Cam Update
process.
Select OFF in order to clear all user settings and return them to defaults, during the Update
process.
Options: On and Off
Default Setting: Off
12. Default Settings
Reset the iN-CAR CAM to the default settings.
Back
OK
Enter
38
PC CONNECTION
Use the supplied USB cable to connect the iN-CAR CAM directly to your PC via the socket,
do NOT connect the USB cable to the Powered Mount.
Once connected the iN-CAR CAM will turn on with three options available, as described below.
Use the UP and DOWN buttons to select required function and press OK to confirm selection.
- Mass Storage
- PC Camera
- Power On
Mass Storage (Windows)
When this option is selected, the iN-CAR CAM will function as a card reader for your PC. An extra
drive will appear, e.g. NEXTBASE (D:) and you will be able to view / manage the stored files upon
the MicroSD card within the iN-CAR CAM.
Note:
- The iN-CAR CAM is a ‘read-only’ device, therefore uploading files to the SD card when
in Mass Storage mode is not possible.
Turn off the camera before disconnecting from your computer.
Mass Storage (Mac)
When this option is selected, the iN-CAR CAM will function as a card reader for your MAC. The
'NEXTBASE' external USB disk icon will appear on your MAC and you will be able to view and/or
manage stored files.
Note:
- The iN-CAR CAM is a ‘read-only’ device, therefore uploading files to the SD card when
in Mass Storage mode is not possible.
Turn off the camera before disconnecting from your computer.
PC Camera (Windows & Mac)
When this option is selected, the iN-CAR CAM will function as a webcam for your PC. Start the
normal application upon your PC that uses a webcam (e.g. Skype) and select the iN-CAR CAM.
Power On (Windows & Mac)
When this option is selected, the iN-CAR CAM will power on with all functions available. This
includes charging of the internal battery, a full charge will take approximately 2 hours.
Note:
- ALWAYS turn Off the iN-CAR CAM before disconnecting from your computer.
39
TV CONNECTION
The iN-CAR CAM can be connected to external video equipment, such as a television or a monitor
within your vehicle that uses standard RCA inputs.
Connect the AV cable (sold separately) between the iN-CAR CAM and your external device, then
turn on the iN-CAR CAM. The screen on the iN-CAR CAM will be blank as the video image is now
being sent to the external device, the red power LED on the iN-CAR CAM will be lit indicating the
unit is turned on.
Make sure that the iN-CAR CAM battery is charged prior to use, as power is not supplied to the
iN-CAR CAM via the AV cable.
For prolonged use an external power supply may be required, use the supplied USB cable with a
5Vdc/USB adaptor, of the type typically supplied with mobile phones.
Note:
- ENSURE that any external power sources are of the correct 5Vdc output, otherwise damage will
be caused that is not covered under the manufacturers warranty.
Please visit: nextbaseshop.co.uk to purchase the correct AV Cable (PN: NBDVR-AV-B).
Wi-Fi CONNECTION
The 312GW can share the files on the SD card with a mobile phone or tablet (minimum operating
system requires Android 5.1 or above and iOS 10.3 or above) using the Cam Viewer App.
The App can be downloaded from the Google Play store (Android) or the Apple App store (iOS).
The Wi-Fi mode can be accessed when the camera has stopped recording by pressing the red
exclamation mark button when in video mode, button 7 (page 13), for 3 seconds. Then go into the
Wi-Fi settings on the mobile device and connect to the Dash Cams Wi-Fi signal. Once connected
you can open the Cam Viewer App and begin viewing, downloading ad sharing your recorded files.
40
TROUBLE SHOOTING
PROBLEMSOLUTION
Video Image is blurred.
I cannot insert the
Micro SD card.
I cannot remove the
Micro SD card.
Video files cannot be played.
Video file playback is jumpy.
The sound is not synchronised
with video during playback.
Video has no sound.
Photograph is blurred.
I can only record a few
minutes of video on my
Micro SD card.
Mass Storage or PC Camera
function does not work.
I cannot save files to the
memory card when the
iN-CAR CAM is connected to
my computer under Mass
Storage mode.
The sucker will not stay in
place upon my windscreen.
Remove the protective lens cover, clean the lens, clean the
windscreen!
Micro SD card are very small and require delicate use. Align the
card with the diagram shown upon the iN-CAR CAM and insert the
card until you feel a slight spring resistance. You now need to push
the card, using your finger nail, until you hear and feel a small latch.
Release pressure and the card will stay retained within the device.
Use the edge of a small coin if you have difficulty.
With the card previously installed, you now need to push the card
further inwards slightly, using your finger nail, until you hear and
feel a small latch.
Use the edge of a small coin if you have difficulty.
Release pressure and the card will spring out sufficiently for you to
take hold of it.
The video files from the iN CAR CAM are in MOV format and may
not be compatible with your PC if suitable playback software is not
installed.
Remove the SD card and reformat to remove non-contiguous files.
For best recording use a branded class 10 type (48MB/s) or UHS
type 1 micro SD card of 8 to 128GB recommended size.
PC may not be sufficient for the playback task, try a different PC.
Copy the recorded video files onto the PC / Mac for playback
directly rather than use the iN-CAR CAM as a card reader, as the
USB system on your PC may be too slow for HD video playback..
The Codecs upon your PC may not be compatible or the latest
standard.
Download the latest Codecs from: www.nextbase.com
Ensure that “Record Audio” setting is turned ON within the
Video Menu.
Hold the camera still whilst taking the photo. Please be aware the
photo is taken around 1 second after the shutter noise is heard.
Change the recording size (Video Length function) to a smaller
size.
Increase the size of the MicroSD card. Max 128GB.
The Mass storage function will work on both Windows and Mac.
Restart the PC, as this may be required for the necessary driver
to be loaded correctly. Disconnect and reconnect the In-CAR CAM.
Contact NEXTBASE for the required driver.
Correct, the iN-CAR CAM is a ‘read-only’ device.
It is not recommenced to save files from other sources to the same
memory that you will use for recording within the iN-CAR CAM, as
these may have a negative effect on the performance of the
iN-CAR CAM.
Ensure that the protective cover (plastic film) has been removed
from the suction pad.
Moisten the sucker slightly before affixing upon the windscreen.
Ensure that the locking lever is fully closed.
Make sure that the glass is smooth and clean. Do not stick to glass
that has any non-smooth effect or paint whatsoever. Affix to the
glass firmly and then close the locking lever fully.
41
TROUBLE SHOOTING (CONTD.)
PROBLEMSOLUTION
My iN-CAR CAM shuts down
by itself after a while.
No power to my iN-CAR CAM,
but it works upon my PC.
The SD card in my
iN-CAR CAM cannot be read.
I can't delete files on my
SD card within the
iN-CAR CAM.
The screen blanks after a few
minutes upon my
iN-CAR CAM.
I get the message “Cluster
size wrong. Please format
SD card” on screen.
The battery will not charge.
The battery will not charge.
The battery only lasts 6
minutes.
I get the message “Card Error”
on screen.
I get the message “Card Full”
on screen.
The AV Out from my
iN-CAR CAM just buzzes on
my TV.
I have turned on 'Parking
Mode' and now can't stop the
recording.
When I press the MENU
button nothing happens.
Either the battery has gone flat, or there is no power to the
iN-CAR CAM and the AutoPower Off period has been triggered.
The cigarette power cable is not working. Inspect the fuse in the
Car Power plug. Replacement fuse = 2A 32mm type. If the fuse is
found to be blown, inspect the power cable for damage which may
have caused the fuse blow.
Use a good quality branded SD card between 8GB and 128GB
(Class 10 or UHS type 1) and format the card from within the
Setup menu.
Check to see if these files are 'protected', if so please follow
instructions to 'un-protect'.
The screen saver is set to ON. Change settings to OFF if required.
Default setting is off.
The SD card has been formatted in another device and the
Cluster Size is not compatible. Use the Setup option to re-format
the SD card from within the iN-CAR CAM.
Ensure the iN-CAR CAM is connected to a reliable power source
and that the supplied Car Power Cable is being used, with the
Green LED lit.
The battery will only receive charge when the iN-CAR CAM is
connected to power, please reconnect the car adaptor and leave
the iN-CAR CAM turned on.
Charging takes approximately 90 minutes and a full charge is
indicated when the BLUE (charging) LED goes out.
This is normal, the battery design allows the 'Auto Power Off'
feature to function in event of power loss within the vehicle.
It is not intended as an alternative power source to replace the
supplied car adaptor.
The SD card has become unusable by the iN-CAR CAM.
Remove useful files using your PC and then perform a “FORMAT”
upon the SD card from within iN-CAR CAM the Setup Menu.
The SD card has become full as there may be too many protected
files which will not be deleted to allow for further recording to take
place. Delete unnecessary files or perform a full FORMAT upon the
SD card from within the iN-CAR CAM Setup Menu.
Ensure that the AV cable is correct. Use a stereo 2.5mm jack plug
where the tip is the video and the ring is the audio signal.
Please visit: nextbaseshop.com to purchase the correct
AV Cable (PN: NBDVR-AV-B).
The iN-CAR CAM will start a recording whenever motion is
detected. To turn off Parking Mode firstly shutdown the
iN-CAR CAM and remove the SD card, this will avoid recording
being activated accidentally. Switch the iN-CAR CAM On and
within the Setup Menu, turn off the 'Parking Mode'.
This is normal during recording. Stop the recording before
pressing the MENU button.
If recording re-starts before you can press MENU, then see
the Parking Mode section above.
42
TROUBLE SHOOTING (CONTD.)
PROBLEMSOLUTION
Downloading files from
www.nextbase.com
using Google Chrome results
in a Malicious Software
message.
The iN-CAR CAM can not
lock onto satellite.
The date & time on my
iN-CAR CAM do not adjust for
Daylight Savings time
(Summer time).
After I manually set the Time
correctly upon my
iN-CAR CAM, it adjusts itself
by one hour to the wrong time
shortly afterwards.
My Mobile Device will not
connect to my camera.
The NEXTBASE Cam Viewer
app will not open.
When I open the NEXTBASE
Cam Viewer App I get a
message saying
'Please Check Device'.
When I try to play back a file
from my iN-CAR CAM I get a
message saying 'Buffering' but
the video does not load.
My camera feels warm
when it is operating.
Battery only lasts 30 seconds.
Card full and card error
message.
No mass storage option.
Unresolved issues.
This is not a cause for concern, simply go to the settings within
Google Chrome and turn off the malicious software protection
temporarily to download and install the playback software.
Reinstate previous Google Chrome settings thereafter.
After power on and with the device mounted with clear view of the
sky it can take up to 10 minutes to find the three satellites required
to achieve a stable signal. Reception can also be affected by
atmospheric conditions and the proximity of buildings / trees
obscuring the sky.
Correct. Adjust the Daylight Savings Time (Summer Time) option
manually from with the SETUP. Go to Time Zone / DST and select
GMT +1.00 for British Summer Time, as an example.
The iN-CAR CAM is obtaining the correct date and Time from the
Satellite and this is always Greenwich Mean Time (GMT). If you
are in a country which uses a different time zone, or need to set for
Daylight Savings Time (Summer Time), adjust the option manually
from with the SETUP. Go to Time Zone / DST and select
GMT +1.00 for British Summer Time, as an example.
Please ensure that you have turned the iN-CAR CAM WiFi Mode
on by either using the WiFi button or through the Settings Menu.
When Wifi Mode is turned on the screen of the iN-CAR CAM will
display the Network Name and Password.
This password is case sensitive.
Please uninstall the NEXTBASE Cam Viewer app and
re-download again from your devices App Store.
Ensure that the in-CAR CAM is in WiFi Mode and that your mobile
device has connected to the iN-CAR CAM WiFi connection.
Please restart your mobile device and reconnect to the
iN-CAR CAM WiFi connection.
Then re-open the Cam Viewer App.
It is normal for the camera to feel warm during typical use,
especially while it is recording high definition video or
communicating via Wi-Fi.
Take the camera indoors and charge it for 90 minutes, does the
problem persist? If not… the car power supply may be causing
the issue.
Is a branded card that is compatible with loop recording being
used?
This issue can occur if a counterfeit, slow or unbranded SD card is
being used.
Try multiple USB ports and an alternative mini USB cable
(if possible), please ensure it is inserted into the USB port on the
Dash Cam and not into the mount.
Reset the Dash Cam to the Default Settings within the Setup Menu
and try again.
Should the problem persist call the UK helpline (02920) 866429 or
call your local support centre found at www.nextbase.com
Alternatively email: support@nextbase.com
43
SOFTWARE LICENSE AGREEMENT
By using the device, you agree to be bound by the terms and conditions of the following
software licence agreement.
NEXTBASE® grants to you for the period for which you possess the relevant device a non-exclusive,
non-transferrable (save in circumstances where you sell or transfer the relevant device to another
person – please see below for more details) a limited license to use the software embedded in
this device (the “Software”) in binary executable form in the normal operation of the product together
with any documentation and material (whether printed or on-line) made available by NEXTBASE®
in respect of the Software (the “Documentation”). Title, ownership rights, and intellectual property
rights in and to the Software and the Documentation remain in NEXTBASE® and/or its third-party
providers.
You acknowledge that the Software and the documentation is the property of NEXTBASE® and/or
its third-party providers and is protected throughout the world by intellectual property rights laws
and treaties, including the United States of America and international copyright treaties.
You further acknowledge that the structure, organization, and code of the Software, for which
source code is not provided, are valuable trade secrets of NEXTBASE® and/or its third-party
providers and that the Software in source code form remains a valuable trade secret of
NEXTBASE® and/or its third-party providers. You agree not to decompile, disassemble, modify,
reverse assemble, reverse engineer, or reduce to human readable form the Software or any part
thereof or create any derivative works based on the Software or the Documentation.
You agree not to not to copy, rent, lease, sub-license, loan, translate, merge, adapt, vary, alter or
modify, the whole or any part of the Software or Documentation nor permit the Software or any part
of it to be combined with, or become incorporated in, any other programs
You agree not to export or re-export the Software or Documentation to any country in violation
of the export control laws of the United States of America or the export control laws of any
other applicable country.
If you use NEXTBASE® Cam Viewer or Replay 3, you must comply with the applicable terms of
use and acceptable use policies, which can be found at www.Nextbase®.com
44
Addition
‘Software
License...’
WARRANTY
Limited Warranty
This limited warranty gives you specific legal rights, and you may have other legal rights, which
vary from state to state (or by country or province). NEXTBASE® does not exclude, limit or suspend
other legal rights you may have under the laws of your state (or country or province). For a full
understanding of your rights you should consult the laws of your state, country or province.
NEXTBASE® Liability extends to the cost of the Dash Cam alone. Any recordings which have not
taken place or recoverable from the SD card for whatever reason are not covered by the product
warranty. No liability for costs incurred due to corrupt, missing, erased video recordings will be
accepted. No claims for additional costs outside the cost of the Dash Cam itself will be accepted.
NEXTBASE® products are warranted to be free from defects in materials or workmanship for
one year from the date of purchase. Within this period, NEXTBASE® will, at its sole option, repair
or replace any components that fail in normal use. Such repairs or replacement will be made at no
charge to the customer for parts or labour, provided that the customer shall be responsible for any
transportation cost. This Limited Warranty does not apply to: (i) cosmetic damage, such as scratches,
nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due
to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood,
fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone
who is not an authorized service provider of NEXTBASE®; (v) damage to a product that has been
modified or alterednwithout the written permission of NEXTBASE®, or (vi) damage to a product that
has been connected to power and/or data cables that are not supplied by NEXTBASE®, or
(vii) damage to a product that has been connected to 12Vdc directly, having cut off the Cigarette
Lighter plug which contains the 12/24Vdc to 5Vdc adaptor. In addition, NEXTBASE® reserves the
right to refuse warranty claims against products or services that are obtained and/or used in
contravention of the laws of any country.
Addition
‘Warranty’
To the maximum extent permitted by applicable law, the warranties and remedies contained in this
limited warranty are exclusive and in lieu of, and NEXTBASE® expressly disclaims, all other
warrantiesnand remedies, whether express, implied, statutory, or otherwise, including without
limitation any implied warranty of merchantability or fitness for a particular purpose, statutory remedy
or otherwise. This limited warranty gives you specific legal rights, and you may have other legal
rights, which vary from state to state and from country to country. If implied warranties cannot be
disclaimed under the laws of your state or country, then such warranties are limited in duration to
the duration of this limited warranty. Some states (and countries and provinces) do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall NEXTBASE® be liable in a claim for breach of warranty for any incidental, special,
indirect or consequential damages, whether resulting from the use, misuse or inability to use this
product or from defects in the product. Some states (and countries and provinces) do not allow the
exclusion of incidental or consequential damages, so the above limitations may not apply to you.
45
WARRANTY (CONT.)
If during the warranty period you submit a claim for warranty service in accordance with this
Limited Warranty, then NEXTBASE® will, at its option: (i) repair the device using new parts or
previously used parts that satisfy NEXTBASE®'s quality standards, (ii) replace the device with a
new device or a refurbished device that meets NEXTBASE®'s quality standards. Such remedy
shall be your sole and exclusive remedy for any breach of warranty. Repaired or replaced devices
have a 30 day warranty. If the unit sent in is still under its original warranty, then the new warranty
is 30 days or to the end of the original 1 year warranty, whichever is longer.
Before seeking warranty service, please access and review the online help resources available on
www.Nextbase®.com. If your device is still not functioning properly after making use of these
resources, contact a NEXTBASE® Authorized service facility in the original country of purchase or
follow the instructions on support at www.Nextbase®.com to obtain warranty service.
If you seek warranty service outside of the original country of purchase, NEXTBASE® cannot
guarantee that the parts and products needed to repair or replace your product will be available due
to differences in product offerings and applicable standards, laws and regulations. In that case,
NEXTBASE® may, in its sole discretion and subject to applicable laws, repair or replace your product
with comparable NEXTBASE® products and parts, or require you to ship your product to a
NEXTBASE® Authorized service facility in the country of original purchase or to a NEXTBASE®
Authorized service facility in another country that can service your product, in which case you will be
responsible for complying with all applicable import and export laws and regulations and for paying
all custom duties, V.A.T., shipping fees and other associated taxes and charges. In some cases,
NEXTBASE® and its dealers may be unable to service your product in a country outside of the
original country of purchase or return a repaired or replaced product to you in that country due
to applicable standards, laws or regulations in that country.
Addition
‘Warranty’
ONLINE AUCTION PURCHASES OF NON-NEW GOODS
Products purchased through online auctions are not eligible for NEXTBASE® warranty coverage.
Online auction confirmations are not accepted for warranty verification. To obtain warranty service,
an original or copy of the sales receipt from the original retailer is required. NEXTBASE® will not
replace missing components from any package purchased through an online auction.
INTERNATIONAL PURCHASES
A separate warranty may be provided by international distributors for devices purchased outside the
United Kingdom depending on the country. If applicable, this warranty is provided by the local in-country
distributor and this distributor provides local service for your device. Distributor warranties are only valid
in the area of intended distribution.
46
Addition
‘Online Auction...’
Addition
‘International
Purchases’
www.nextbase.com
NBDVR312GW-IM-ENG-US-R1
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