Nexel 243027, 243030, 243029, 243028 User Manual

Ice Machine

USER MANUAL

Read this manual thoroughly prior to installation and operation.

Keep these instructions in a safe location for future reference.

For questions, contact NEXEL® Customer Service at 1-800-245-6682

or visit www.nexelwire.com

Safety Information

WARNING:

Pay careful attention to the following warning
labels on the ice maker.

HAZARDOUS VOLTAGE:

The label indicates a hazardous voltage. There is

a risk of electric shock.

FIRE HAZARD:

The label indicates a flammable foaming agent

“Cyclopentane” used. There is a risk of fire.

FIRE HAZARD:

HAZARDOUS VOLTAGE:

The label indicates a hazardous voltage. There is

a risk of electric shock.

ROTATING COMPONENTS WARNING:

The label indicates a flammable refrigerant

“R290” used. There is a risk of fire.

The label indicates rotating components inside.
There is a risk of serious mechanical injury.

Safety Information (continued)

DO NOT use this product in outdoor

environments.

DO NOT allow children, or those with

physical or mental imparities play or

operate this machine.

✦ The installation, repair or maintenance of

this ice machine must be carried out by
professional and qualified personnel, or
electric shock, fire, personal injury may
cause from incorrect operation.

✦ After the ice machine is delivered, please

keep the machine sit upright for 24 hours,
to have the lubricant be fully precipitated
before startup, otherwise the compressor
may be damaged.

✦ DO NOT invert the machine or lay it

horizontally. When handling, keep the
cabinet upright, with the inclination not
exceeding 45 degrees.

✦ DO NOT place the ice machine in wet

areas or where water can easily be
splashed onto the unit.

✦ The grounding of this ice machine cannot

be connected to gas pipe, water pipe,
telephone line or lightning rods, etc.

✦ To avoid serious injury, or mechanical

issues, DO NOT insert fingers, or any
objects into the ventilation or exhaust
ports of this machine.

✦ DO NOT store volatile or flammable

substances in this ice machine, or it may
result in explosion or fire.

✦ DO NOT store objects, or freeze any food

in the ice bin. Keep the ice scoop clean.

✦ The ice machine must be placed on the

floor sufficient to supports its weight.
Insufficient base may cause the
equipment fall over and cause injury.

✦ There should be sufficient ventilation

space around the ice machine. Keep
good ventilation.

✦ Only the power supply specified on the

machine nameplate can be used with this
ice machine.

✦ DO NOT connect the ice machine to hot

water.

✦ Socket for this ice maker must be reliably

grounded and with leakage protection.

✦ The ice machine must be disconnected

from power before manual cleaning,
repairing and maintenance.

✦ Before cleaning, repairing and

maintenance, the remaining ice in the ice
bin should be to avoid contamination.

✦ DO NOT splash water directly onto the

surface of the ice machine during the
cleaning process; otherwise it may cause
a short circuit, leakage or other faults.

✦ Flammable foaming agent is used during

the foaming process. The ice maker
should be disposed of and recycled by
qualified personnel and institutions.

✦ The ice machine should be properly

managed to ensure that children will not
play with the machine.

✦ If there are any malfunctions, turn off the

power to the unit and contact
professional personnel for repair.

WARNING: This ice maker
contains a flammable refrigerant

R290/R404a:

• DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. DO NOT USE
MECHANICAL DEVICES TO DEFROST
REFRIGERATOR. DO NOT PUNCTURE
REFRIGERANT TUBING.

• DANGER – RISK OF FIRE OR
EXPLOSION. FLAMMABLE
REFRIGERANT USED. TO BE
REPAIRED ONLY BY TRAINED
SERVICE PERSONNEL. DO NOT
PUNCTURE REFRIGERANT TUBING.

• CAUTION – RISK OF FIRE OR
EXPLOSION FLAMMABLE
REFRIGERANT USED. CONSULT

REPAIR MANUAL/OWNER'S GUIDE
BEFORE ATTEMPTING TO SERVICE
THIS PRODUCT. ALL SAFETY
PRECAUTIONS MUST BE FOLLOWED.

• CAUTION – RISK OF FIRE OR
EXPLOSION. DISPOSE OF PROPERLY
IN ACCORDANCE WITH FEDERAL OR
LOCAL REGULATIONS. FLAMMABLE
REFRIGERANT USED.

• CAUTION – RISK OF FIRE OR
EXPLOSION DUE TO PUNCTURE OF
REFRIGERANT TUBING; FOLLOW
HANDLING INSTRUCTIONS
CAREFULLY. FLAMMABLE
REFRIGERANT USED.

General

The ice machine is fully automatic. With
proper installation and connection to potable
water and power source, the ice making

Installation

Location for Installation

The ice machine must be installed in a proper

location meeting the following conditions:

• Indoor, not more than 6,500 ft. above sea
level;

• Ambient temperature: 41-104°F (5-40°C);

• Power supply: the rated voltage indicated

on the machine nameplate ±6%;

• Water source: potable water, with water
pressure from 1.3 Bar to 5.5 Bar; water

temperature: 41-95°F (5-35°C);

• Keep ice machine away from heat
sources. DO NOT use in extreme high or
low temperature environments. Avoid
direct sunlight.

process will automatically operate. When the
bin is completely filled with ice, the machine
will automatically stop.

• Leave sufficient ventilation space around
the ice machine and keep good
ventilation. The distance from the ice
maker to the wall must be no less than
12” from the front, 8” from the rear, and
6” from each side.

• The ice machine must be placed on a
floor sufficient to support its weight;

• Socket for the ice maker must be reliably
grounded and with leakage protection;

• Proper floor drainage must be provided
near the installation location of the ice
machine.

Specifications:

Model

243027

243028

243029

243030

Voltage:

115/60 (V/Hz)

115/60 (V/Hz)

115/60 (V/Hz)

115/60 (V/Hz)

Power:

446W

451W

526W

726W

Bin Capacity:

40 lbs.

80 lbs.

80 lbs.

80 lbs.

Output:

120 lbs/24 hr.

160 lbs/24 hr.

210 lbs/24 hr.

251 lbs/24 hr.

Refrigerant:

R290

R290

R290

R290

Cooling:

Air Cooled

Air Cooled

Air Cooled

Air Cooled

Certification:

Energy Star, ETL/

Dimensions:

Weight:

99.2 lbs.

121.3 lbs.

125.7 lbs.

132.3 lbs.

Warranty:

1 Year

1 Year

1 Year

1 Year

cETL ETL Sanitation
19-3/4"W x 23-1/4"D

x 36"H

Energy Star, ETL/
cETL ETL Sanitation

26"W x 27-3/4"D
x 38-1/2"H

Schematic Diagram of Installation

Energy Star, ETL/
cETL ETL Sanitation

26"W x 27-3/4"D
38-1/2"H

Energy Star, ETL/
cETL ETL Sanitation

26"W x 27-3/4"D
38-1/2"H

Water Pipe and Drain Accessories:

Installation Steps

1. Upon delivery, check if the ice machine

and all accessories are in good condition;
check the machine model and the
machine nameplate.

2. Open the bin door and remove the

packaging tape from the ice thickness
sensor and the flap. This is used to avoid
possible damage during transportation.

3. Clean the ice bin and all areas inside with

a sponge soaked in warm water. Then
wash and dry it with potable water.

4. Place the ice machine in the operation

area; ensure that the machine is placed
on a leveled floor. So as to ensure the
water flows evenly on the evaporator.

5. Good ventilation is required. Allow no

less than 12” from the front, 8” from the
rear, and 6” from each side of the unit to
the wall.

6. The bottom of the ice machine is

equipped with adjustable legs for level
adjustment and floor cleaning.

marker on the filter head cover or filter.

NOTE: This machine is to be used

with inlet water filter (not included). The
filter will keep impurities from the water
used as the machine is running.
Generally, filters should be replaced
every month to 3 months depending on

usage.

8. Connect the machine to the water supply

using the 3/8" inlet pipe supplied with the
machine. It is recommended to install a
water valve (not supplied with this
machine) on the water supply line.

9. Make sure the drain pipe is not blocked

with foreign debris, and then connect it to
the drain connection. It is recommended
that the drain pipe be connected to an
open drainage port.

10. Any joint in the drain pipe must not be

higher than the machine drainage port;
and cannot be higher than the previous
joint.

7. Connect the machine's inlet water filter

(not included) and water pipe referring to
the schematic diagram of installation; if
the installation site is already equipped
with a drinking water system, a water
filter may not be required.

NOTE: Filter not included.

NOTE: The filter flow direction should

be correctly installed as per the direction

11. Confirm the power requirements stated in

the machine nameplate; ensure that the
power supply meets the requirements.

12. A circuit breaker or switch with leakage

protector and reliably grounding is
required.

13. Turn off the switch on the power line and

connect the machine to the power
source.

Startup and Operation

1. Before you start up the machine, check

and confirm:

• That the packaging tape inside the ice
machine has been removed;

• All accessories and items in the ice bin
have removed;

• The ice machine has been adjusted to a
leveled state;

• The water pipe has been connected and
the water valve is open;

• The plug has been connected to the
power supply and the power switch is off;

• The ambient temperature, water
temperature, and pressure of the water
supply meet the above requirements.

2. Start up: turn on the power switch. After

the machine is powered-on, it will

automatically being to make ice.

3. For normal operation, check and confirm:

✔ There is water in the water trough and no

overflow occurs;

✔ The pump is working properly and water

is flowing evenly on the evaporator;

✔ The compressor is running normally, the

temperature of the evaporator and the ice
making water is gradually decreasing;

✔ For air cooled machine, check that the

fan is running normally, and there is
stable air flow in the inlet and outlet of the
ice machine;

✔ The ice machine has no abnormal noise;
✔ The ice machine has no abnormal

vibration;

✔ It takes about 10 to 20 minutes to make

one batch of ice, depending on the
ambient temperature and the
temperature of the water. The higher the
temperature is, the longer the ice making
will take.

Operation Instruction

• Startup: After proper installation, connect

the water source and turn on the power
supply, the machine will start working.

Note: If the ice machine will not be

used for a long time, disconnect the

power and water source.

• Self-Check: Once powered on for the
first time, the ice maker will do a self-

check and pump out remaining water.

• Preparing: After the ice machine is
energized, the inlet valve will open and
water will enter the machine.

• Ice Making: After pre-cooling for

approximately 30 seconds, the water
pump will start, and water will flow
through the evaporator smoothly and
evenly, the ice cubes are gradually
formed in the ice cube tray.

• Ice Harvest (Drop): After the ice making

process, the water pump will turn off,
and the defrost valve will turn on,
allowing hot gas to enter the evaporator.
The ice cubes slide from the evaporator
into the ice bin.

WARNING: Keep hands away from ice

bin during the harvest process, to prevent

injury or contamination.

• Shutdown: The ice maker will stop

working when you click the “on/off” button
on the panel during running process.

• Full Bin Auto-Stop: Once the ice bin is

filled to a predetermined height, the
sliding board cannot reset and the ice
maker will automatically stop. Once ice
has been removed, the ice maker will
turn back within a few seconds.

Instruction of Control Panel

1. LED Display:

• Self-Check: Will display “INI” code.

• Preparing: Counts the number of

seconds the machine takes to prepare.

• Ice Making: Counts the number of

seconds the machine takes until the
water temperature decreases to 32ºF
(0ºC).

• Ice Harvest: Counts the number of

seconds the machine is in ice harvest
mode.

• Clean: Displays “CLE” during cleaning

mode; Displays “STL” during sterilizing
mode; Displays “RIN” during rinsing
mode.

2. LED Lamps: Lights on during the related

process.

3. Ice Cube Thickness Adjustment: If the

default ice cube thickness needs
adjustment, press the ice cube “–” button
for 3 seconds, then tap the “+” or “–”
buttons on the panel to adjust the
thickness of the ice cube.

Note: By clicking the “+” or “–” button

one time, the ice making time is extended

or shortened by 1.5 minutes.

mode. During this process, cleaning
agents and disinfectants need to be put
into the water trough. When the cleaning
process is finished, the unit will enter the

ice making process.

5. Switch: Click the “Switch” button power

the device ON/OFF.

6. DO NOT slam the ice bin door; gently

open and close it. Always close the ice
bin door after each use.

7. If the ice maker is not being used for an

extended period of time, it is
recommended to power on and run the
unit for 2 to 4 hours every 2 months.

Shutdown Protection

• If the ice machine has not detected ice
cubes falling in three consecutive cycles,
the machine will shut down for safety
protection.

• The ice machine detects if the ambient
temperature is too high and will stop for
safety protection.

• If the water-cooled ice machine detects

an abnormity in water supply, it will stop
for safety protection.

4. Cleaning: Press and hold the “CLEAN”

button for 3 seconds to enter cleaning

Fault Codes:

Code

Comments

Work Mode

E01

Water Curtain or Ice

Full Switch Fault

Sleeping mode and

recover after the

sliding board reset

E03

Ice Harvest

Overtime

Sleeping mode

E04

High Temp. Fault

Sleeping mode

E05

Water Shortage

Fault

Sleeping mode and

retry every 30 mins

E06

Over-Pressure Fault

Sleeping mode

E07

Cond. Temp. Sensor

Open Circuit Fault

Keep working

E08

Cond. Temp. Sensor

Short Circuit Fault

Keep working

Maintenance

NOTE: Maintenance must be done by

qualified professional personnel.

WARNING: Shut off the power supply

and water source before cleaning or

performing any maintenance.
Exterior Cleaning

 Frequently clean the environment around the

ice machine to keep it clean. DO NOT block

the vents.

 The outer enclosure should be cleaned with a

mild detergent and then wiped clean. If
necessary, use commercial stainless steel

cleaners and polishes.

NOTE: Stainless steel may rust without

proper maintenance.

NOTE: Check and confirm the water
pressure is lower than the maximum
allowed pressure. DO NOT flush the part
above the water pump or the evaporator

directly for water protection.
Condenser



For the air-cooled ice maker, the condenser

should be cleaned every three weeks. Clean
using a soft brush or a vacuum cleaner with a
brush attachment.



The condenser filter should be cleaned every
2 weeks.

Inlet Water Filter (not included)

 The filter element should be inspected

regularly. It is recommended to replace filter
element every month to every 3 months

depending on usage.

Interior Cleaning

 The inside of the ice bin can be washed

directly with water.

WARNING: Use caution while cleaning

the condenser as the edges of the fins are

sharp.

Water Pipe

In order to ensure food safety, the water pipe
of the ice machine should be cleaned

regularly.

Wintering

Turn off the water and power supply, drain the
residual water from the water trough, inlet pipe

and drain pipe.

Clean Function

NOTE: Empty the bin of ice in

advance.

NOTE: Clean and sterilize the bin and

rinse completely.

NOTE: Clean and sterilize the ice
sliding board, water distribution pipe,
water supply pipe, water pump, and rinse

completely.

 Turn the ice maker on; press and hold

the “CLEAN” button for 3 seconds, the
ice maker will enter clean mode. Wait
until the LED flashes “Clean”; then drain

the water from the water trough.

Service Call

If the ice machine works abnormally, confirm

below before making a service call:

1. Check the water supply:
✔ whether there is water in the water

trough;

✔ whether the water pressure for the ice

machine is 1.3 Bar to 5.5 Bar; the water

temperature is 41-95°F (5-35 °C);

✔ whether the water valve is open;
✔ whether there is no water leakage;

2. Check the power:

 Add cleaning solution and follow the

cleaning and sterilization instructions.
Press the “CLEAN” button again, the ice

maker will enter auto-clean mode for

around 15 minutes. Once finished, the
LED display will flash “Clean”; then drain

the water from the water trough again.

 Add sterilizing solution manually and

follow the cleaning and sterilizing
process instructions. Press the “CLEAN”
button again; the ice maker will enter an

auto-sterilizing mode for about 15

minutes. When complete, the ice maker

will enter a 5 cycle rinsing process.

 Once the cleaning process is complete,

the ice maker will return to standard ice

making mode.

 Discard the next 5 batches of ice.

✔ whether the panel display is not

displaying the OFF standby state;

✔ If the LED on the display panel is blank

or “OFF”, check whether the plug and
socket are connected properly, and
whether the power supply switch is ON.

3. Check nameplate and series number
✔ Check the nameplate located on the side

or back of the ice machine and record the
model and series number of the ice
machine.

NOTE: If the machine fails due to the
user’s faults, such as no water supply,
electricity or environmental factors, rather
than the fault of the ice maker, warranty
will be voided.

Troubleshooting

Fault

Potential cause

Troubleshooting

Ice machine not working

Power switch not turned on

Turn on the power switch

Indicator is “OFF”

Plug is loose

Check plug and socket

The display shows E04 high
temperature

The ambient temperature is too high

Normal working temperature range of 41­104°F (5-40°C)

Condenser or air filter is dirty and
blocked

Clean the condenser and air filter

The display shows E06 high
pressure protection

High pressure switch wires fallen off

Check and correct high pressure switch wires

Fan does not start

Check and correct the fan

Ice defrost abnormal
Ambient temperature too low

Normal working temperature range of 41­104°F (5-40°C)

Defrost valve does not start normally

Check and correct the defrosting valve

Ice thickness too thin or too thick

Check and correct ice thickness setting

Poor transparency of ice cubes;
ice cubes too thin or incomplete

Ice thickness too thin

Check and correct ice thickness setting

Water pressure too low

Check that the water supply pressure is 1.3
Bar to 5.5 Bar

Water temperature too high

Water temperature of 5-35 °C

Inlet water valve does not work

Check and correct the inlet water valve

Inlet water valve is dirty and blocked

Check whether water leaks and correct

Water leaking

Check and correct the inlet water filter

Inlet water filter has not been replaced
for a long time

Replace water filter

Machine is slow to make ice

The condenser or air filter is dirty

Clean the condenser and filter screen

High ambient temperature

Normal working temperature range of 41­104°F (5-40°C)

Poor ventilation

Check the environment around the ice
machine

Water temperature is too high

Check the water supply temperature of 5-35
°C

Too much noise

The ice machine is not placed in a
leveled foundation or the ice maker is
not leveled.

Level the ice machine

For questions, contact NEXEL® Customer Service
at 1-800-245-6682 or visit www.nexelwire.com