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MDM3100
Quick Start Manual
22 pgs1.8 Mb0
User Manual
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Newtec MDM3100 Quick Start Manual

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Newtec MDM3100 and the iNetVu® 7000 Series Controller
1-877-iNetVu6
www.c-comsat.com
Revision 3.0
October 23, 2015
This page is intentionally left blank.
C-COM Satellite Systems Inc. Page 2
1.1 Safety and Warning Information
For your safety and protection the following important safety information should be reviewed before installation, configuration and use of the iNetVu Satellite Platform System and Modem equipment. It is also recommended to read the manual in its entirety prior to setup and operation.
Warning: The following general safety precautions must be observed during all phases of setup and operation of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this documentation violates safety standards of design, manufacture and intended use of the equipment. C-COM Satellites Systems Inc. assumes no liability for the customer’s failure to comply with these requirements.
This situation or practice might result in property or equipment damage. Ensure Sensor and Motor cables are connected prior to powering on 7000 Series Controller. Do not connect or disconnect cables once controller has been powered on. It is recommended that controller is properly grounded at all times.
C-COM Satellite Systems Inc. Page 3
1.2 System Overview
The iNetVu system for a foldable two-way satellite antenna. It has been designed to automatically find and acquire the satellite beam and the position based on both a GPS position reading as well as other positioning parameters. It is targeted for mobile users that require high speed Internet access in remote locations where cable and DSL do not exist. It provides two-way, high-speed data communications over satellite. iNetVu™ empowers mobile users with the ability to stop anywhere there is Satellite coverage and access Internet at broadband speeds. The iNetVu™ Mobile application consists of the iNetVu™ Mobile software 7000 software (for the 7000 Series Controller)
iNetVu™ Mobile Application
Key Features:
• Automatic re-peak on satellite upon signal loss.
• Automatic dish stow if Mobile Platform moves
• If the vehicle is moved before the dish is stowed, the dish will sense movement and will
• The dish will not transmit unless it is pointed adequately to meet cross-polarization
• The system will automatically find any satellite from any point on the Earth within its coverage
• Displays comprehensive information about the satellite, dish, motors, GPS, compass, control
• Finds the satellite, peaks the signal strength and selects the optimal path to perform the selected
• Simple to install, configure and operate.
™
Mobile Satellite Internet system is an automatic scanner, polarizer and beam positioning
automatically begin stowing itself. specifications. area. box, and modem. satellite, allowing the customer’s computer to be online as soon as possible
C-COM Satellite Systems Inc. Page 4
Service Type
Modem Type
Modem F/W
InetVu F/W
iNetVu S/W
Interface
Newtec
MDM3100
2.2.6.16+
7.5.7+
7.5.7.0+
HTTP
1.3 Pre-Configuration Check Li st
The following items should be known prior to configuring the iNetVu® Mobile System. Contact the Service Provider or Network Operation Center (NOC) if any of the following items are unknown or if you are unfamiliar with them.
Note: The modem will arrive having been already pre-pointed and executed by the
integrator/service provider. If the pointing procedure has not been already executed contact your service provider or refer to the Newtec User Manual for pointing procedure.
Note: Installed iNetVu Software and Controller Firmware versions MUST be identical for normal operation
IP Address of Satellite Modem Satellite Name and Coordinate DVB Carrier(s) if available Transmit and Receive Polarization (Horizontal/Vertical) BUC size and Antenna size (Outdoor Unit)
C-COM Satellite Systems Inc. Page 5
1.4 General
All iNetVu™ Mobile Systems have been fully tested with the iNetVu ™ 7000 Controller prior to shipment. All position feedback; limit sensing, limit switches and motor speeds have been calibrated and preset prior to shipping. The wave-guide, the boom mounted Radio Transmitter cables and the Transmission/Receive coaxial cables have all pre-wired. There is no need to re-calibrate the Mobile Platform unless directed by a C-Com Support Technician.
It is critical that the iNetVu™ Controller stay together with the Mobile Platform it shipped with. You may refer to the iNetVu™ Shipping Checklist to confirm this.
The iNetVu™ Mobile System has been designed for either roof rack mounting or mounting directly to a vehicle. The iNetVu ™ Mobile Platform should always be secured to the vehicle.
C-COM Satellite Systems Inc. Page 6
POWER PASS
90 - 264 VAC
RX
GPS Antenna
TX
Motor Cable
Sensor TX
RX
Motor Control
Sensor Cable
RG6 Coaxial Cable
USB Cable
Network Cable
Power Cable
*Ground protection
24 VDC
1.5 System Wiring with Newtec Service
Input
Cable
USB Cable
Fig. 1: iNetVu® 7000 Series Controller with Splitter Configuration
MDM3100
Ensure Sensor and Motor cables are connected prior to powering on 7000 Series
Controller.
C-COM Satellite Systems Inc. Page 7
Motor
Sensor USB Cable
TX
RX IN
RX
MDM3100
Motor Control
Sensor Cable
RG6 Coaxial Cable
USB Cable
Network Cable
Power Cable
*Ground protection
24 VDC
GPS Antenna
Input
Cable
RX OUT
Fig. 2: iNetVu® 7000 Controller Typical Connection Configuration
Cable
RX
TX
90 - 264 VAC
Ensure Sensor and Motor cables are connected prior to powering on 7000 Series
Controller.
C-COM Satellite Systems Inc. Page 8
1.6 Controller Configurat ion and Verification Test
Once the system wiring is complete and the network configuration on your PC is configured, you are required to configure the system parameters for the following before satellite acquisition:
Communication Method between IMS and iNetVu® Controller. Satellite Name, Longitude, and Transmit Polarization Modem/VSAT Communication Parameters
The 7000 Controller may be configured via the Software Application / Web Interface / LCD interface. Only one method is necessary for complete configuration.
iNetVu® Software Application communication (preferred method) First time user should use the iNetVu Wizard which is imbedded into the iNetVu software for
guidance in configuring your system.
USB Connection Ethernet Connection
iNetVu® Web Interface
Ethernet Connection
iNetVu® 7000 Front Panel
USB drivers must be installed for USB connection method. The configuration process is only required to be done once as long there are no change in satellite, service, modem, or platform parameters.
C-COM Satellite Systems Inc. Page 9
1.7 Tips and Recommendations
The user has the option to search for satellite using the following methods depending on what is
available to you:
DVB search and or Reference Satellite Using a Known DVB Carrier RF search Beacon receiver
The recommended method of satellite search is DVB using DVB-S/S2, followed by DVB reference satellite search with RF search being the last option of choice. If using RF search, a valid RF frequency must be entered and is highly recommended; this can be the service frequency or any other valid RF frequency from a known carrier (preferably taken from Modem parameters)
Search Method
DVB or RF search are selectable from the drop down window. DVB will search directly on DVB-
S1 or DVB-S2 carrier and lock on it. This is the option of choice to use when searching for satellite. RF option will allow the user to base satellite searching and peaking strictly on RF instead of DVB.
This method of searching could be used when the user is having a hard time finding the transponder data for a specific satellite, or if no transponder data exists. The controller will then peak on the modem signal when the satellite is found. RF search should be used as a last resort after DVB and or DVB with reference satellite because search time is much longer.
The Reference Satellite option is useful when the user cannot find a DVB transponder on the
desired target satellite. The user may select a reference satellite with a known DVB Transponder. The iNetVu point to the desired target satellite, and peak on the modem signal. Does not work if search method selected is RF Search.
Beacon Receiver is used to lock onto a satellite without the use of a modem.
Compass Issues?
If you are in an area where there is magnetic interference or the compass readings are incorrect, it is recommended to select Full Search which will also override the compass.
Full Search Override Compass
Selecting Full Search will auto select Override Compass and set the AZ Search Window to 180 or any other value depending on the Platform type. This value can be overridden to a more desirable range. Override Compass can be selected without selecting Full Search but this does not hold true for the vice-versa.
®
System will lock onto the reference satellite, and then pivot from that
Refer to Controller User Manual for more information on using the iNetVu Controller and
options associated with your system.
C-COM Satellite Systems Inc. Page 10
1.8 Software Setup and Initial Configuration Procedure with Newtec Service
1. If you are using the network interface to communicate with the 7000 Controller, set the PC/Notebook to the same network as the 7000 Controller. (If you are using the USB interface,
you may skip this step and proceed to the Software Installation).
2. Open Network and Sharing Center\Network Connections, rig h t-click your network card, and select Properties.
3. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
4. Select Use the following IP address.
Set your PC to the same subnet as the 7000 Controller. IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0 Gateway: 192.168.1.1
The Gateway is usually the Router IP address. If no router is used, it is usually the VSAT Modem IP Address.
Set the DNS IP Addresses if required.
C-COM Satellite Systems Inc. Page 11
S2 MB EL AZ PL GP
C_IP: 192.168.001.002
5. Set the 7000 Controller to the same network as the PC and VSAT Modem.
*Note: The controller IP should be set in the controller through the LCD interface prior to entering it into the software tool for proper PC to Controller Communication through network interface. (USB Interface users may skip this step)
To Configure the IP address on the controller, you must navigate to the CONF2 menu using the LCD Interface. (Default password “password”)
a. Navigate to the “IP” menu and press the “ENTER” button.
C1 C2 C3 DS SG IP SR
b. Press the ‘↑’ button to allow for modification on the C_IP field and set the IP address
of the controller. For example, if the Modem/Router IP is 192.168.1.1 then the controller IP could be set to 192.168.1.2. Press the “ENTER” button once the change is complete.
M_IP: 192.168.001.001
c. Press the “Exit” button twice to exit out of the configuration menu. When prompted if
you would like to save configuration, press the ‘↑’ button to select “Y” (yes) and press “Enter”.
d. Click the “reset” button on the controller.
You may view the 7000 Controller IP from the LCD interface via – MONITOR  IP (C_IP)
C-COM Satellite Systems Inc. Page 12
1.9 Software Installation and Configuration
Please Note: Do not connect the Controller via USB until the drivers and software have been installed
1. If you are installing from the USB flash drive or have downloaded from the C-COM FTP /KB, run the iNetVu7000Setup.exe file.
2. Install the iNetVu 7000 Software and close when complete.
C-COM Satellite Systems Inc. Page 13
3. Install the F TDI USB Drivers and iNetVu USB Drivers. Both are r equired.
Click “Extract”
Click “Next” Click “Finish”
4. Continue through the USB Driver Installation Wizard.
Click “Next” Click “Finish”
C-COM Satellite Systems Inc. Page 14
5. Now that the drivers and software package has been installed, connect the iNetVu 7000 Controller via USB to your PC.
6. Windows XP users will have to follow the new hardware wizard and let windows automatically install the drivers.
Select “No, not this time” Select “Install the software automatically”
Click “Continue Anyway” Click “Finish”
7. Windows Vista and 7 users, the drivers should install automatically without any further user
action.
8. You have successfully installed the 7000 iNetVu Drivers and Software.
C-COM Satellite Systems Inc. Page 15
1.10 iNetVu Setup Wizard
1. The first screen you will see is the new iNetVu Setup Wizard. You can choose to continue using the wizard or click NO to proceed to the iNetVu Mobile 7000 software.
NOTE: I t is recommended that you continue to the iNetVu Setup Wizard and confirm all required information is correct. Please select “Do not show this message again” so this pop-up will not appear after you have completed the initial Controller setup.
2. If the controller firmware does not match you will be prompted to update.
C-COM Satellite Systems Inc. Page 16
3. Follow the on screen instructions to update the controller firmware. Once complete the wizard will resume.
4. You may wish to continue through the wizard to complete the controller configuration or verify the settings. You can switch to the iNetVu software at any time by right clicking and selecting Controls.
C-COM Satellite Systems Inc. Page 17
5. Configure the Platform Type, Version and Serial No. If no changes are needed press “Next” to continue.
Platform
Type: Antenna Model Version: Antenna Version Serial No: Antenna Serial Number
It is important that this information be correct or will result in undesired antenna behavior.
C-COM Satellite Systems Inc. Page 18
6. Complete the S ervice Inform ation section, set to NA as the Service Type. After changes have been made please click “Next” to continue.
Service Information
Type: NA Interface: NA
The Newtec Modem has not been fully integrated with our controller. Currently the best method is to use NA as the service type. In this case a valid DVB Carrier is required to find satellite.
C-COM Satellite Systems Inc. Page 19
7. Complete the Satellite Parameters, DVB Settings and Search Method. Mouse over each selection for a
detailed description. Click Finish when complete.
Satellite Parameters:
Longitude: Satellite you will be searching on RX: Receive Polarity (Vertical or Horizontal) LNB Power: Select when controller will be powering the LNB, otherwise disable LNB LO: LNB LO Freq. (GHz)
DVB Settings:
Transponder No: Select a Transponder No. to save configuration to DVB Type: Carrier Type (DVB-S1 or DVB-S2 ACM) Frequency: L-Band Frequency (KHz) Symbol Rate: Symbol Rate (Ksps) FEC: Code Rate
Search Method:
DVB Search: DVB will search directly on DVB-S1 or DVB-S2 carrier and lock on it. For user wishing to
use the DVB Search Method the DVB Settings are required for satellite acquisition. Please ask your service provider or NOC for a valid DVB Carrier.
Duplicate the settings for all satellites: Selecting this will duplicate parameters across all Satellite No. 0 ~ 4
C-COM Satellite Systems Inc. Page 20
8. Once completed you will be able to save changes by selecting Yes, or select No to return to t he previous screen to make additional changes.
9. Congratulations you have configured your iNetVu Controller.
C-COM Satellite Systems Inc. Page 21
10. Log into Modem web interface (http://192.168.1.1) and maneuver to Terminal Installation. Verify the correct Outdoor Unit (Antenna and BUC) for your configuration is selected. Refer to modem provider User Manual.
• Verify/Select your Outdoor
• Verify/Select TX Output Level
If manual line-up procedure is
NOT
required refer to Modem Manual for listed formulas.
11. Click “Find Satellite”. You should be locked on satellite within 2-5 minutes.
*For more detailed information on the iNetVu® 7000 Controller Software, refer to the iNetVu® 7000
Controller Manual
C-COM Satellite Systems Inc. Page 22
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