US 1700W 120V- CANADA 1400W 120V- INTERNATIONAL 1700W
TANK CAPACITY-1 US GALLON
DRIP TRAY CAPACITY 8 OUNCES
POD WASTE TRAY CAPACITY 40 PODS
UP TO 20 OZ CUP SIZE
WATTAGES
220V
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SHIPPING WT-APPROX 35 LBS
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WARRANTY
Applies to all equipment manufactured after 2/1/2017. This warranty supersedes
all other previous warranties that are currently in manuals.
Newco warrants equipment manufactured by it for 1 year parts and labor.
Accessories and Dispensers 1 Year parts only.
Electronic Circuit and Control Boards- 3 years parts, 1 year labor.
Equipment manufactured by others and distributed by Newco- please see original equipment manufacturers
warranty, Newco will follow.
These warranty periods run from the date of sale New
be commercially free of defects in material and workmanship existing at the time of manufacture and
appearing within the applicable warranty period. This warranty does not apply to any equipment, component
or part that was not manufactured by Newco or that, in Newco’s judgment, has been affected by misuse,
neglect, alteration, improper installation or operation, relocation or reinstallation, improper maintenance or
repair, incorrect voltage applied to the unit at any time, damage or casualty. This warranty does not apply to
any equipment failures related to poor water quality, excessive lime and chlorine and non-periodic cleaning
and descaling. Warranty is null and void if muriatic or any other form of hydrochloric acid is used for
cleaning or deliming. In addition, this warranty does not apply to replacement of items subject to normal use
including but not limited to user replaceable parts such as faucet seat cups, sight gauge tubes, washers, orings, tubing, seals and gaskets.
This warranty is conditioned on the Buyer 1) giving Newco prompt notice of any claim to be made under this
warranty by telephone at (800) 556-3926 or by writing to 3650 New Town Blvd, Saint Charles, MO 63301; 2) if
requested by Newco, shipping the defective equipment prepaid to an authorized Newco service location; and
3) receiving prior authorization from Newco that the defective equipment is under warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR
ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF EITHER
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The agents, dealers or employees of
Newco are not authorized to make modifications to this warranty or to make additional warranties that are
binding on Newco. Accordingly, statements by such individuals, whether oral or written, do not constitute
warranties and should not be relied upon.
If Newco determines in its sole discretion that the equipment does not conform to the warranty, Newco, at its
exclusive option while the equipment is under warranty, shall either 1) provide at no charge replacement
parts and/or labor (during the applicable parts and labor warranty periods specified above) to repair the
defective components, provided that this repair is done by a Newco Authorized Service Representative; or 2)
shall replace the equipment or refund the purchase price for the equipment.
THE BUYER’S REMEDY AGAINST NEWCO FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF THE
SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE LIMITED,
AT NEWCO’S SOLE OPTION AS SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.
In no event shall Newco be liable for any other damage or loss, including, but not limited to, lost profits, lost
sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down time, cost of
substitute equipment, facilities or services, or any other special, incidental or consequential damages.
co warrants that the equipment manufactured by it will
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MACHINE SET-UP
NOTE: The FRESH CUP machine weighs approximately 35 LBS. Use CAUTION when
unpacking and lifting machine. LIFT MACHINE FROM MACHINE BOTTOM ONLY.
DO NOT MOVE MACHINE UNLESS THE HOT WATER TANK IS DRAINED AND
EMPTY.
1. Open and install the drip tray grill and place drip tray into waste bin.
2. Connect water fitting with strainer on the rear of machine next to the power switch.
Plumber's Installation
Instructions
1) Brewer must be installed to comply with all applicable federal, state and local
plumbing codes and ordinances.
2) Plumb brewer in to water supply using 1/4 inch copper tubing. Flush water line
before installing brewer to remove sediment. Brewer should be connected to
COLD WATER LINE for best operation.
3) Water pressure should be at least 20 lbs. For less than a 25 ft. run, use 1/4"
tubing and connect to 1/2" or larger water line. The inlet water fitting on the back
of the brewer is a
1/4" flare fitting. It may be necessary to remove the plumbing cover box on the
rear of brewer to access water connection point.
4) If installed with saddle valve, the valve should have a minimum of 1/8" porthole for
up to
25 ft. run, and 5/16" porthole for over 25 ft. runs.
5) Turn on water supply and check for leaks.
WARNING: - Read and follow installation instructions before
plugging or wiring in machine to electrical circuit. Warranty will
be void if machine is connected to any voltage other than that
specified on the serial tag.
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Turn the power switch to the “OFF” position and plug the machine into a
properly installed and grounded electrical circuit. Turn on power switch to
start the initial WATER FILL CYCLE.
This screen will display momentarily with
hardware and software revision levels.
This will be displayed until water level reaches
the liquid level probe.
When tank is filled, the heater circuit will turn
on - allow up to 20 min for the tank to reach
brewing temperature.
This will be displayed while tank is heating.
When the tank temperature reaches its set
point, the selection screen will be displayed.
Machine is now ready for programming or
operation.
BREW
1. PLACE CUP UNDER BREW NOZZLE ON DRIP TRAY
2. SELECT COFFE, TEA, OR ESPRESSO
3. UNWRAP THE POD & PLACE IN CENTER OF BREW CHAMBER
4. M A K E S E L E C T I O N S A N D PRESS THE BREW BUTTONDRAWER WILL CLOSE & BREW CYCLE WILL START
5. ONCE THE POD DRYING CYCLE IS COMPLETE, THE POD WILL
EJECT & THE CUP CAN BE REMOVED
OPERATION
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To dispense a drink, place a cup under the brew nozzle, press a brew selection and
place a pod flat side up (not necessary if the drink selection does not use a pod)
Once a selection is made a Submenu for Drink Settings will appear.
Coffee Drinks
Small –Medium- Large
Mild-Medium-Bold
MACHINE OPERATION
BREWER MESSAGE DISPLAY
Espresso Drinks
Single Only
Tea Drinks
Small –Medium- Large
Mild-Medium-Bold
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Default
7-8-9
Cycle
Coffee Strength
Cycle
DRINKS SUB-MENUS
Cup Size Selections
Small –Medium- Large
Use to Change
Cup Size
Return Button
Returns to
Previous Screen
Highlighted Mug is
SELECTED SIZE
Cup Strength
Selections
Mild –Medium- Bold
Use to Change
Brew Button
Starts Brewing
Cancel Button
Stops Brewing
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MACHINE PROGRAMMING
temperature
Fig 1: Program
To enter a programming setting, press and hold the
upper right hand corner of the touch screen when
powering up machine The Fresh Cup pod brewer has a
programming menu that consists of eight icons.
The current entries in the Main menu are as follows:
Temperature
Recipes
Energy Save
Waste Bin
Water Filter
Flow Adjustment
Buzzer Volume
Exit
Settings
Recipes
Allows
rogramming of
p
parameters
unique to each
recipe
Temperature
Allows
programming of
tank set-point
Exit
Exits the
programming
menu
Buzzer Volume
Allows user to
set the buzzer
volume
Flow Adjustment
Allows user to adjust
dispensed volume
calibration
Energy Save
Reduces
emperature
t
set-point after
pre-set time has
expired
Waste Bin
Set Pod count
before signaling
bin is full
Water Filter
Allows user to
select filter size
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Set Temperature: In this entry the user may set the tank temperature in the range of
180 to 203 degrees Fahrenheit with the default at 200 degrees F. Pressing the green (+) and
(-) buttons will change the set point, incrementing or decrementing by one. Pressing the
Blue “Return” button will exit.
Set Energy Save Mode: This entry allows the user to select the Power Save mode.
Pressing the green (+) and (-) buttons will change the entry then press the Blue “Return”
button to exit.
Off Mode (default) –No Energy Save
Energy Save– Partial Power Save Mode. After
the user selected Idle Time is reached, the tank
temperature set point is reduced to 180 until a key is
pressed.
Full Energy Save – Full Power Save Mode. After
the user selected Idle Time is reached, the tank heater
is disabled until a key is pressed.
Set Idle Time: This entry sets the time the machine will operate normally until
the power save function is activated. The user can choose 1 through 4 hours in 1-hour
increments with the default set to 4 hours. As with most of the entries, pressing the
green (+) and (-) buttons will change the entry then press the Blue “Return” button to
exit.
Set Buzzer Volume: The range is from 0 to 100. The default is 20.
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Set Pod Count: In this entry the user may set
the number of pods the brewer will hold before
signaling that the bin is full. The range is 10 to 100
pods, with the default at 30. Setting the pod count
under 10 turns off the counter so the empty waste bin
message will not display. As with most of the entries,
pressing the green (+) and (-) buttons will change the
entry then press the Blue “Return” button to exit.
THESE MACHINES ARE EQUIPPED WITH A FLOWMETER
Fresh Cup pod brewer a few times. If the volume dispensed is comparable to the amount
expected from your Button Settings (which are set in the programming menu as
described BELOW) and consistent and the pulsing is acting as expected you are done.
However if your dispensed volume is larger or smaller than expected the easiest way to
adjust it is to adjust the “OZ PER TICK” using the FLOWMETER ADJUST feature in the
programming menu.
NOTE: THE MACHINE HAS BEEN CALIBRATED AT THE FACTORY AND HAS BEEN ADJUSTED
TO BREW INTO AN 8 OUNCE CUP WITH APPROX 7 OUNCES OF COFFEE FOR BREW
STRENGTHS OF MILD, MEDIUM AND BOLD. NO FURTHER ADJUSTMENTS ARE NECESSARY
IF THE FACTORY DEFAULTS ARE USED.
-
Please run your
Flowmeter Adjustment: This entry
displays the value used to represent the amount of
liquid for one tick of the flow meter count. Each tick
adjusts the value approximately 2/10
While in this entry, pressing the green (-) key will
decrement and the green (+) key will increment this
value. This can be used to fine-tune the amount of
liquid that is dispensed.
th
of an ounce.
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Recipe Settings: This entry takes the user into a
sub menu to program the parameters unique to each
recipe.
There are six entries in the RECIPE Parameters sub menu:
SET BREW VOLUME: This entry sets the volume in ounces for this key to dispense.
The Range is from 2.0 to 16 ounces with the default set to 7 ounces for small, 8ounces
for medium, and 9 ounces for large.
SET PRE-INFUSION VOLUME: This entry sets the volume in ounces of the pre-
infusion pulse of water. Range is 0 to 3.0
SET COFFEE PUMP SPEED: In this entry the user may set the dc pump strength in
the range of 10% to 100% with the default at 35. As with most of the entries, pressing the
green (+) and (-) buttons will change the entry then press the Blue “Return” button to exit.
(Note that high pump speed can negatively affect extraction and can be noisy)
SET AIR PUMP SPEED: In this entry the user may set the air pump strength in the
range of 30% to 100% with the default at 80. As with most of the entries, pressing the green
(+) and (-) buttons will change the entry then press the Blue “Return” button to exit.
SET AIR PUMP TIME: In this entry the user may set the air pump time in the range of 2 to
15 seconds with the default at 10. As with most of the entries, pressing the green (+) and
(-) buttons will change the entry then press the blue “Return” button to exit.
SET BREW PULSE TIME: This entry sets the brew time off in seconds for a 7-ounce cup
of coffee with on/off pulses. The range is from 0 to 30 seconds.
EXIT: Exit to Main Programming Menu.
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RECIPE GUIDE
NEXT
BACK
Step 1 – Make
drink selection
Step 2 – If desired, change
drink volume using the green
buttons. Then, press NEXT
Step 3 – If desired, change
recipe parameters using the
green buttons. Then, press
BACK
Note: For recipes other than Espresso, drink size and strength must be
selected before access to recipe parameters will be allowed.
Select, then
press BACK
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Select Water Filter: This entry allows
the user to select the filter size for the filter used
on the inlet for the water. Choices include OFF,
500 GAL UP TO 3000 GAL. These set the counter
for the filter warning. Whenever water is
dispensed the counter is incremented to account
for the water dispensed. When the counter is
above 90% of the capacity of the chosen filter a
warning message, “CHECK FILTRATION”, is
displayed in place of the “READY” message. To
reset the counter the user must enter the
programming menu and enter the RESET FILTER
entry described below. If the filter selection is
OFF then following entries are not available. As
with most of the entries, pressing the green (+)
and (-) buttons will change the entry then press
the Blue “Return” button to exit.
GAL. REMAINING: This entry scrolls the number of Gallons left before the filter should
be replaced. As with most of the entries, pressing the green (+) and (-) buttons will change
the entry then press the Blue “Return” button to exit.
RESET FILTER: Press and hold the Reset, button
Reset the counter.
timer will count down to
EXIT MENU: – Exit to Ready to Brew Mode and save parameters.
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Fig 2: Factory
Programming
Settings
Machine Options
This menu is accessed by holding
the lower right corner of the
touchscreen when cycling power
to the machine. Continue to hold
until the Factory Programming
Menu Appears
Flowmeter Test
Flow Meter
Diagnostic Test
Drain Water Lines
Remove Excess
Water in lines prior
to Moving machine
Factory Reset
See Machine
Options Menu
below
Exit
Exits the
Factory
Programming
Menu
Call for Service
Allows entry of a
Call for Service
Phone Number
Resets Machine to
Factory Defaults
Machine Cycle
Count
Non-resettable
Cycle Count Display
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Machine Options: This Menu determines which items are displayed on the Main
Screen
Menu Screen
Program Menus. Green buttons indicates that the selection is active, grey buttons are inactive
Cup Size Selection
Toggles which cup
sizes appear on the
Drink Selection
Drink Strength
Selection
Toggles which
Strength Selections
appear on the Drink
Slates Selection
Selection Menu
Determines whether
Cartoon Slates or
the Logo Screen
appear during Brew
Cycle. Deselecting
cancels Slates and
enables the Logo
Screen
Exit
Exits the
Machine Options
Menu
Drink Type
Selection
Toggles which Drink
Types appear on the
Drink Selection
Menu Screen
Note: The Cup size and Drink Strength Selections are Global.
The selections affect all drink types.
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USB INTERFACE CONNECTION
The Fresh Cup 4 Touch Machine utilizes a built in USB connection for updating files in
the field. Several types of files can be updated using this interface.
1. User generated graphics files. These include a User Logo, Background
Splash, and Call for Service screen.
2. User generated Drink Recipes. A custom Drink Recipe file can be
generated and loaded to customize the Drink Recipes.
3. Future Firmware Updates. Any future Firmware or Graphics updates will be
e-mailed from Newco with instructions on how to load.
The connection is located behind the waste bin, next to the waste bin detection switch,
and is accessed by removing the waste bin assembly and protective plug from the USB
socket.
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USER GRAPHICS USING THE USB HEADER INTERFACE
User generated graphics files:
•Three Specific Bitmap files (BMP) can be loaded directly from a USB Flash
Drive into the Fresh Cup 4 Display. These files must be 8 bit 320 x 240
pixel format and Landscape oriented, and output as a Window Bitmap file.
An image conversion program should be used to convert landscape
graphics images to the correct format. This example setup screen is shown
from a shareware program- -Easy Graphic Converter V1.2 --available from
Etrusoft.com, a link is provided in the .pdf file named “Graphics” on the
USB flash drive included with the machine.
1. Custom Logo Graphic—Use the image conversion program to convert
a landscape image (such as a Customer Brand Logo) and note where
the file is saved in the output directory. This file will have _thumb
suffix to show that it has been converted. Rename the converted file
logo.bmp and copy it onto a USB Flash drive (ensure that the Flash
drive does not already have a file named logo.bmp).
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To load the file into the Fresh Cup 4 Touch, turn off the power switch, insert
the Flash drive into the USB outlet, and switch the power back on. The
screen will remain blank and the Blue Cup light will begin to flash. A
message will then be displayed that indicates the new file has been
transferred as displayed by the green status bar. Touch the screen to return
to normal mode.
2. Custom Call For Service Graphic—Use the image conversion program
to convert a landscape image (such as a Service Co Logo) and note
where the file is saved in the output directory. This file will have
_thumb suffix to show that it has been converted. Rename the converted file eservice and copy it onto a USB Flash drive (ensure that
the Flash drive does not already have a file named eservice.bmp).
To load the file into the Fresh Cup 4 Touch, turn off the power switch, insert
the Flash drive into the USB outlet, and switch the power back on. The
screen will remain blank and the Blue Cup light will begin to flash. A
message will then be displayed that indicates the new file has been
transferred as displayed by the green status bar. Touch the screen to return
to normal mode.
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NOTE: IF A PHONE NUMBER HAS BEEN ENTERED UNDER THE CALL FOR SERVICE MENU
OPTION IT WILL BE DISPLAYED ON THE ESERVICE SCREEN.
3. Custom Splash Screen Graphic—this graphic image is displayed when
the power to the machine is cycled on. This is the only place this
graphic is seen. Use the image conversion program to convert a
landscape image (such as a Coffee Co Logo) and note where the file is
saved in the output directory. This file will have _thumb suffix to show
that it has been converted. Rename the converted file splash and copy it onto a USB Flash drive (ensure that the Flash drive does not
already have a file named splash.bmp).
To load the file into the Fresh Cup 4 Touch, turn off the power switch, insert
the Flash drive into the USB outlet, and switch the power back on. The
screen will remain blank and the Blue Cup light will begin to flash. A
message will then be displayed that indicates the new file has been
transferred as displayed by the green status bar. Touch the screen to return
to normal mode.
User generated Drink Recipes file:
An application named Fresh cup recipes.exe is also included on the USB
Flash storage device. Use it to develop custom recipe values and then
transfer the new values to the Fresh Cup 4 touch machine using the USB
interface on the machine.
Adjustments to the recipe values can be made using the drop down tabs and selecting
the desired values. Once the new recipe set has been selected, the file should be
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saved as filename, recipes. When viewed in a file browser the filename should appear
as recipes.txt and saved or transferred to the USB flash storage device.
Recipe selection Screen from the Application Recipes.exe
Note—use the Utils Menu to reset the recipe values to the Factory Defaults.
DRAINING THE HOT WATER TANK
THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF THE TANK.
THE HOT WATER TANK CAN BE DRAINED FROM THE FRONT OF THE
MACHINE – UNPLUG MACHINE FROM POWER SOURCE. REMOVE POD WASTE
TRAY.
CAUTION-UNLESS THE TANK IS LEFT TO COOL THE WATER IS
HOT AND CAN CUASE HARMFUL BURNS. REPLACE DRAIN PLUG, ENSURE
HOSE CLAMP IS TIGHT AND REPOSITION DRAIN HOSE BEFORE RE-FILLING
THE HOT
WATER TANK.
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EXTREMELY
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SERVICING THE
MACHINE
The Fresh Cup machine has a modular Water Tank Assembly and Brew Mechanism.
These assemblies can be easily removed from the machine by removing or
loosening Machine nuts as noted in drawings below:
N
CONNECTIONS. RUN FLOWMETER TEST –
COUNT SHOULD BE 200 - 215
BREW CHAMBER DRIVE MOTOR ERRORCHECK FOR JAM OR OBSTRUCTION IN
BREW CHAMBER
BREW CHAMBER DRIVE MOTOR ERRORCHECK FOR JAM OR OBSTRUCTION IN
BREW CHAMBER
WATER NOT REACHING LEVEL PROBECHECK WATER SUPPLY OR CHECK FOR
WATER LEAK
WATER NOT HEATED DURING TIMEOUT
PERIOD-CHECK HEATER RELAY PN 110958
OR HEATING ELEMENT PN704166-10 (1700W
US) OR 704161-10 (1400W CANADA) OR HILIMIT THERMOSTAT PN 1115
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WIRING
DIAGRAM
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