Newco B-10, Bistro 10 Operating Instructions Manual

Bistro 10

Operating Instruction Manual

3650 NEW TOWN BLVD ST. CHARLES MO 63301

Model B-10

1-800-325-7867

WWW.NEWCOCOFFEE.COM

Table of Contents

Introduction & Newco Product Warranty .................. 4

Machine Dimensions & Specifications ......................... 5

Machine Features........................................................... 6

Plumbing Connections......Error! Bookmark not defined.

Installation Instructions................................................. 8

Set up instructions for Bistro 10 Machine ................... 9

Product Installation Procedure..................................... 9

Drink Selection and Keypad Display ......................... 12

Programming Instructions .......................................... 12

Programming -Machine Calibration.......................... 17

Programming-Changing the Drink recipes ............... 19

Daily Cleaning .............................................................. 20

Whipper Disassembly .................................................. 21

Cleaning & Sanitizing Instructions ............................ 22

Service Notes................................................................. 27

Wiring Diagram ........................................................... 28

2

Warning Labels

NOTICE: Read and follow all notices posted on this machine.

Do not damage or destroy these notices as they are for your

protection

! WARNING

 DO NOT OVERLOAD CIRCUIT.
 ALWAYS ELECTRICALLY GROUND THE

CHASSIS OR ADAPTOR PLUG.

 DO NOT DEFORM PLUG OR CORD.
 FOLLOW NATIONAL AND LOCAL

ELECTRICAL CODES.

 KEEP COMBUSTIBLES AWAY.

FAILURE TO COMPLY RISKS EQUIPMENT

DAMAGE, FIRE OR SHOCK HAZARD.

READ THE ENTIRE OPERATING

MANUALBEFORE USING THIS PRODUCT

3

Introduction & Newco Product Warranty

INTRODUCTION

This machine is intended to brew 8-12 ounce single serving of coffee and / or powdered hot
drinks into a cup. This machine will also dispense hot water for allied beverage use. It is
intended for indoor use only on a sturdy counter or shelf.

WARRANTY

Newco warrants equipment manufactured by it for 1 year parts & labor.

These warranty periods run from the date of sale Newco warrants that the equipment
manufactured by it will be commercially free of defects in material and workmanship
existing at the time of manufacture and appearing within the applicable warranty
period. This warranty does not apply to any equipment, component or part that was not
manufactured by Newco or that, in Newco’s judgment, has been affected by misuse,
neglect, alteration, improper installation or operation, improper maintenance or repair,
damage or casualty. This warranty is conditioned on the Buyer 1) giving Newco prompt
notice of any claim to be made under this warranty by telephone at [phone] or by
writing to PO Box 852, Saint Charles, MO 63302; 2) if requested by Newco, shipping the
defective equipment prepaid to an authorized Newco service location; and 3) receiving
prior authorization from Newco that the defective equipment is under warranty.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER
WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTY OF EITHER MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. The agents, dealers or employees of Newco are not
authorized to make modifications to this warranty or to make additional warranties that
are binding on Newco. Accordingly, statements by such individuals, whether oral or
written, do not constitute warranties and should not be relied upon.

If Newco determines in its sole discretion that the equipment does not conform to the
warranty, Newco, at its exclusive option while the equipment is under warranty, shall
either 1) provide at no charge replacement parts and/or labor (during the applicable
parts and labor warranty periods specified above) to repair the defective components,
provided that this repair is done by a Newco Authorized Service Representative; or 2)
shall replace the equipment or refund the purchase price for the equipment.

THE BUYER’S REMEDY AGAINST NEWCO FOR THE BREACH OF ANY OBLIGATION
ARISING OUT OF THE SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM
WARRANTY OR OTHERWISE, SHALL BE LIMITED, AT NEWCO’S SOLE OPTION AS
SPECIFIED HEREIN, TO REPAIR, REPLACEMENT OR REFUND.

In no event shall Newco be liable for any other damage or loss, including, but not
limited to, lost profits, lost sales, loss of use of equipment, claims of Buyer’s
customers, cost of capital, cost of down time, cost of substitute equipment, facilities or
services, or any other special, incidental or consequential damages.

4

PRODUCT

(

)

SELECTION

SWITCH

PAD

&

DISPLAY

PRODUCT
DISPENSE

AREA

CUP

Machine Dimensions & Specifications

120 VAC-1600W HEATER-15A USA POWER SUPPLY

120 VAC-1400W HEATER-15A CANADIAN POWER SUPPLY

1/2 GALLON TANK

8-12 OZ CUP SIZE

TEMPERATURE RANGE 180-205F

CHOCOLATE

& LATTE

INGREDIENT

CABINET

WATER

INLET

&

POWER

DRIP TRAY

&

DRIP TRAY

GRATE

SWITCH

LIQUID

COFFEE

BIB

HOT WATER

OUTLET

COFFEE

OUTLET

DISPENSE

NOZZLES

CHOCOLATE

CANISTER

5

MILK

CANISTER

RINSE

BUTTON

WHIPPER

CHAMBER

Machine Features

• NO CALIBRATION NEEDED-PLUG & PLAY

• WHIPPER RINSE BUTTON

• AUTOMATIC POWDER LEVEL RESET

• PRE-PROGRAMMED DRINK RECIPES

• BUTTON ASSIGNMENT FOR RECIPES

• INDEPENDENT POWDER HOPPER

COUNTDOWN & RESET

• CUSTOM CALL FOR SERVICE NUMBER

• POWER SAVE & POWER DOWN OPTION

• WATER FILTER MONITORING OPTIONS

• BEEPER VOLUME CONTROL

• PUSH & HOLD HOT WATER BUTTON

• DUMP VALVE DELIVERY FOR POWDERS

THIS IS CONFIGURED AND READY TO

DISPENSE 8-OUNCE DRINKS. TO CHANGE

RECIPES SEE PROGRAMMING SECTION,

MACHINE SET-UP.

6

Plumber’s Installation Instructions

CAUTION: Disconnect Power to machine before proceeding with plumbing installation.

1) Attach water line to water filter, rear of machine.

2) Flush water line before installing machine. Machine should be connected to COLD WATER LINE
ONLY.

3) Water pressure should be at least 40 lbs. For less than a 25 ft run, use 1/4" copper tubing and connect to
1/2" or larger water line. For longer runs, use 3/8" copper tubing & connect to 1/2" or larger water line
and provide an adapter fitting for connection to the brewer. A dedicated water line is necessary for

this machine. Minimum flow rate is 1GPM.

4) If installed with saddle valve, the valve should have a minimum of 1/8" porthole for up to 25 ft run, and
5/16" porthole for over 25 ft runs.

5) Manufacturer recommends connecting to copper tubing.

Electrical Hook-Up

WARNING

The Machine must be disconnected from the power source until specified in Installation
Instructions.
Determine the available on-site electrical requirements

Refer to Data Plate on the Machine, and local/national electrical codes to determine circuit
requirements.
CAUTION – Improper electrical installation will damage electronic components.

7

Installation Instructions

WARNING: - Read and follow installation instructions before plugging or wiring in machine to electrical

circuit. Warranty will be void if machine is connected to any voltage other than that specified on the
nameplate serial tag.

1) Machine must be on a flat and level surface. Plug or wire in machine to appropriate voltage as
noted on the brewer serial tag. Serial tag is located on inside of machine.

2) With water line connected, turn machine power ON (power switch located lower left rear of
machine). Install Drip tray and drip tray grate under brew area (slide tray between guide rails
until seated).

3) Tank will automatically fill, and machine will start heating. If tank does not fill in 8 minutes, a
“tank fill error” will occur. (Note: To reset error power machine on/off with power switch).

4) Allow 5 to 10 minutes for water in tank to heat to brewing temperature. (Additional water may
drip into drip tray on initial expansion of water in the tank). This will not occur thereafter.

5) Heater will turn on when tank is at probe level. When tank noise is no longer heard, machine is
ready to operate. If brew is initialized before tank temperature is reached, machine will display
“Heating” until temp is reached, then will start dispensing.

6)

7) In higher altitude locations (5000 feet above sea level) the thermostat may
have to be adjusted lower to prevent boiling:

Brew water temperature is factory set at 202o F (94.4o

C) Areas of high altitude will require lowering this

temperature to prevent boiling. This chart should be

used as a guide when readjusting the brew water

temperature.

Altitude (Feet) Boiling point

-1000 213.8 101.0 200 93.3

-500 212.9 100.5 200 93.3
0 212.0 100.0 200 93.3

500 211.1 99.5 200 93.3
1000 210.2 99.0 200 93.3
1500 209.3 98.5 200 93.3
2000 208.4 98.0 200 93.3
2500 207.4 97.4 200 93.3
3000 206.5 96.9 199 92.8
3500 205.6 96.4 198 92.2
4000 204.7 95.9 197 91.7
4500 203.8 95.4 196 91.1
5000 202.9 94.9 195 90.6
5500 201.9 94.4 195 90.6
6000 201.0 93.9 194 90.0
6500 200.1 93.4 193 89.4
7000
7500
8000 197.4 91.9 190 87.8
8500 196.5 91.4 189 87.2
9000 195.5 90.8 188 86.7
9500 194.6 90.3 187 86.1

10000 193.7 89.8 186 85.6

of water o F o
C

199.2 92.9

198.3 92.4

Recommended

water temperature

o F o C

192 88.9
191 88.3

8

Set up instructions for Bistro 10 Machine

Fill and install ingredient hoppers with nozzles turned up, Chocolate on left and Milk on right.
Make sure “button” on bottom of hopper is seated in slot in sheet metal. Slight manual rotation
of the auger gear may be necessary to seat hopper in correct location.
Rotate dispense nozzles down into whipper bowl.

Turn machine on ,machine should start filling, will shut off when full.

Heater will turn on when tank is at probe level and will display Heating: Please Wait. When
machine temperature reaches brew temp, display will change to “Ready to Brew”. If brew is
initialized before tank temperature is reached, machine will display “Heating” until temp is
reached, then will start dispensing.

Place an empty cup in the dispense area, open the powdered hopper door, and depress the
“Rinse” button next to the whipper bowl until the water runs clear.

To dispense a drink, place a cup under the dispense area, press a brew selection, and
press the button on the keypad which corresponds to the drink desired. When the drink
is finished, the machine will beep 3 times and the display will change to “Place cup,
Centered-Select Your Drink”

NOTE: TO DISPENSE HOT WATER PUSH AND HOLD “HOT WATER”

BUTTON, WATER WILL DISPENSE UNTIL BUTTON IS RELEASED,
OR TIMES OUT AT 12 SECONDS

Product Installation Procedure

Fig. 1 Fig. 2 Fig. 3

• Open product box and remove the BIB product. Place in
Coffee BIB Tray, Fig. 2, (Newco PN 121929) as shown in
Fig. 3.

9

Product Installation Procedure Cont’d

Fig. 4

• Remove the plastic insert from the BIB fitment as shown in
Figure 4.

Fig. 5

Using finger and thumb only to prevent over-tightening,

•

thread the BIB connector on to the BIB fitment until seated
as shown in Figure 5.

10

Product Installation Procedure Cont’d

Fig. 6

• Place the product in the storage compartment as shown in

Figure 6.

Fig. 7

Position the tubing as shown in Figure 7

•

11

PRODUCT

SELECTION

BUTTON

DEFAULT

HOT WATER

BUTTON

PROGRAM

ACCESS AND

RESET

BUTTON

Drink Selection and Keypad Display

MESSAGE

DISPLAY

AREA

SELECTION
INDICATOR

LIGHT

Programming Instructions

To enter into “Programming Mode”, hold the ‘Newco Logo’ button for 7 seconds.(Note:
Sanitation mode will display after 2 seconds, continue holding button until
”Maintenance” is displayed.)

.
The machine readout will display in the Message Display Area.

LOOK FOR ICONS

ON DISPLAY

SCREEN

THESE BUTTONS

ARE USED TO

ENTER A MENU

CHOICE

OR ADJUST A

VALUE

Select Menu
Maintenance

THESE BUTTONS

ARE USED TO
SCROLL UP &

DOWN THROUGH

THE MENU

SCREENS

12

Programming Instructions (Cont’d)

Pressing the “COFFEE-MILD” Button will select the Mode Displayed

Pressing the “LATTE” Button will scroll forward through the Select Menu Choices

Pressing the “CAPPUCCINO” Button will scroll backwards through the Select Menu
Choices

Pressing the “LATTE” button repeatedly will loop the display in 5 Modes:

Maintenance---Statistics---Setup---Calibration –Recipe Entry--Exit Program Mode

Maintenance

1. Press Button to Select “Maintenance”

2. Press “LATTE” Button to toggle Select Menu display

Install Sanitizing solution-Push Newco Coffee Logo to Start Sanitation Cycle (See Page 24)
Push & Hold Newco Coffee Logo to Prime Pump (See Page 25)
Whipper Seal Remaining (Remaining powdered drink cycles before changing the whipper seal)
Whipper Seal Reset (Select this after changing the whipper seal to reset whipper seal countdown)
Exit Maintenance Mode

REPLACEMENT

WHIPPER SEAL

PN 781566

SEE PAGE 21

Statistics

1. Press Button to Select “Statistics”

2. Press “LATTE” Button to Toggle display forward

Total Gallons water used
Chocolate Powder Remaining
Milk Powder Remaining
Exit Statistics Mode

Total run cycles on machine

Information Display Only

13

Programming-Cont’d

Setup

1. Press Button to Select “Setup”

2. Press Button to Toggle display

Water Temperature Setting (170-205 F)
Buzzer volume 0-25
Filter Monitoring (On or Off)
Filter size 500 1000 1500 5000 gallons (Only displays if “ON”)
Energy Save (Off, Semi [140F], Full [0FF]
Energy Time -.5 to 4.0 Hrs After Last push (Only displays if “ON”)
Assign Recipes To Buttons *See Page 15
Edit Global Ratio (Default Ratio is 30:1-Can change to 25, 35, 40, 45:1)
Call for service # (Re-settable phone Number) *See Page 16
Powder Tracking (On or Off)
Choc Hopper Value-Grams of Chocolate in a full hopper (Only displays if “ON”)
Milk Hopper Value-Grams of Milk in a full hopper (Only displays if “ON”)
Cup Sensor (Optional Accessory) On or Off

Exit Setup

• Water Temp Setting-Factory Default is 185 Deg F

• Buzzer Volume-Factory Setting is 13, + or - to hear volume change

3. Use to
Change

Values
UP

or

DOWN

• Filter Size-Select Filter size- 0 turns Filter Tracking off-If turned on
filter size selections in gallons are: 500, 1000, 1500, 2000, 2500 and

3000. Message to change filter will appear when gallon usage is
exceeded

• Energy Save-Selecting Partial or Full Mode asks delay time in hours
after last drink has been dispensed (1-4 Hours)

• Assign Recipe to Buttons (See Page 15)

•

• Edit Global ratio allows the use of Coffee concentrate ratios of 25:1,

30:1, 35:1, 40:1 and 45:1. Default value is 30:1

•

• Call For Service #-See Page 16

• When Powder Tracking is turned “ON” Message to refill Hopper will

appear when hopper is low. Chocolate and Milk Hopper values are

the weight of the powder only in a full hopper. Default values are 850

Grams for Chocolate and 550 Grams for Milk. These values can be

changed by toggling, step (3), above. Hoppers will automatically reset

when removed from the machine for more than 15 seconds

.

14

Programming-Cont’d

g

)

Assigning Recipes To buttons

1. Press Button to Select “Setup”

2. Toggle Selection to “Assign Recipes”

3. Select Assign
Recipes

4. Scroll Up &
Down Recipe

Choices with

these Two

Buttons

5. Select Recipe

to be Assi

ned a

Button

6. All lights will
Flash

Depressing a

Button will

Assign

the New Recipe

to that Button

7. Selection Screen Will

Return to “Assign Recipes”

(Return to Instruction #3

to Repeat Button

Assignment or Instruction

#2 to Exit Menu

Recipe List

1 Coffee 8oz Mild 20 Latte 12oz Double 39 Hot Cocoa 8oz Bold 58 Mochaccino 12oz Sgl 77 Steamer 10oz
2 Coffee 8oz Reg 21 Latte 12oz Triple 40 Hot Cocoa 10oz Mild 59 Mochaccino 12oz Dbl 78 Steamer 12oz
3 Coffee 8oz Bold 22 Latte 16oz Single 41 Hot Cocoa 10oz Reg 60 Mochaccino 12oz Tpl 79 Steamer 16oz
4 Coffee 10oz Mild 23 Latte 16oz Double 42 Hot Cocoa 10oz Bold 61 Mochaccino 16oz Sgl 80 Shot of Milk
5 Coffee 10oz Reg 24 Latte 16oz Triple 43 Hot Cocoa 12oz Mild 62 Mochaccino 16oz Dbl 81 Hot Water
6 Coffee 10oz Bold 25 Cappuccino 8oz Sgl 44 Hot Cocoa 12oz Reg 63 Mochaccino 16oz Tpl 82 No Drink (Disables Button)
7 Coffee 12oz Mild 26 Cappuccino 8oz Dbl 45 Hot Cocoa 12oz Bold 64 Cafe Mocha 8oz Mild 83-200 No Recipe (Custom Recipes)
8 Coffee 12oz Reg 27 Cappuccino 8oz Tpl 46 Hot Cocoa 16oz Mild 65 Cafe Mocha 8oz Reg

9 Coffee 12oz Bold 28 Cappuccino 10oz Sgl 47 Hot Cocoa 16oz Reg 66 Cafe Mocha 8oz Bold
10 Coffee 16oz Mild 29 Cappuccino 10oz Dbl 48 Hot Cocoa 16oz Bold 67 Cafe Mocha 10oz Mld
11 Coffee 16oz Reg 30 Cappuccino 10oz Tpl 49 Espresso Shot Sgl 68 Cafe Mocha 10ozReg
12 Coffee 16oz Bold 31 Cappuccino 12oz Sgl 50 Espresso Shot Dbl 69 Cafe Mocha 10oz Bld
13 Latte 8oz Single 32 Cappuccino 12oz Dbl 51 Espresso Shot Tpl 70 Cafe Mocha 12oz Mld
14 Latte 8oz Double 33 Cappuccino 12oz Tpl 52 Mochaccino 8oz Sgl 71 Cafe Mocha 12oz Reg
15 Latte 8oz Triple 34 Cappuccino 16oz Sgl 53 Mochaccino 8oz Dbl 72 Café Mocha 12 Bld
16 Latte 10oz Single 35 Cappuccino 16oz Dbl 54 Mochaccino 8oz Tpl 73 Cafe Mocha 16oz Mld
17 Latte 10oz Double 36 Cappuccino 16oz Tpl 55 Mochaccino 10oz Sgl 74 Cafe Mocha 16oz Reg
18 Latte 10oz Triple 37 Hot Cocoa 8oz Mild 56 Mochaccino 10oz Dbl 75 Café Mocha 16 Bld
19 Latte 12oz Single 38 Hot Cocoa 8oz Reg 57 Mochaccino 10oz Tpl 76 Steamer 8oz

15

Programming-Cont’d

play

E

# (A)

Changing “Call For Service” Number

Note: Whenever the machine detects a service problem, a description of
the problem and a “Call for Service” Telephone Number Scrolls across the
Display. This number can be changed during machine Set-Up.

Select the “Call for Service # in the “Set-Up” Menu

1. Press Button to Select “Setup”

2. Toggle Selection to “Call for Service #”(0-000-000-0000 is default #)

3. Select “Call
for Service #

0-000-000-0000

DIT PHONE

Toggles Characters

Moves Cursor Forward &

4. Screen will Change
to “Edit Phone # & 7

Buttons Become Active

A Blinking Cursor and

a Phone # is Displayed

on the Top line of the

Dis

Store New Number

Return to Setup Menu

Changes Character

Sets (A), (a), (9), (@)

Character Set (A) A-Z Character Set (a) a-z Character Set (9) 1-9

Character Set (@) ! “ # $ % & ‘ ( ) * + , - . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ?@ (SPACE)

16

3. Select

“Calibration”

Programming -Machine Calibration

Calibration

1. Press Button to Select “Calibration”

2. Toggle Selection to “Calibration”

4. Press Button to Toggle display

Mix Bowl Calibration Value (Ounces)
Left Auger Speed 0-10
Left Auger Calibration Value in grams
Right Auger Speed 0-10
Right Auger Calibration Value in grams
Coffee Calibration Value (Ounces)

Exit Calibration

5. Use to
ChangeValues
UP or DOWN

Factory Defaults Value

Mix Bowl Cal 26.0
Left Auger Speed 9
Left Auger Cal 156
Right Auger Speed 9
Right Auger Cal 90
Coffee Cal 23.0

Dump

Valve

Left

Auger

(Choc)

“Mix Bowl Cal”, Insert a measuring container capable of holding 32 or more ounces of water
under delivery area of machine, then press the top left button to start calibration countdown
period of 30 seconds. (Note: if machine is not up to temperature, machine will wait until
temperature is reached before running calibration cycle, display will read “Preparing to Brew”)
At the end of the calibration cycle, display will change to “Adjust Mix bowl Cal”
Enter the value measured (Step 5, above right) and press the Upper Right button when done­screen will change to “Mix Bowl Cal” again. This is in case there was a spill or problem
during the cycle and the measurement needs to be repeated- - to repeat press the top right
button to restart cycle.

“Left Auger Speed (Chocolate)”, this is the left or chocolate auger delivery duty cycle value,
1-10, to adjust the auger motor speed for delivering powdered product. This value should
remain at 9 or 10 for the Wolfgang Puck powdered products. Value is set at 9 at the factory.

“Left Auger Cal” (Chocolate), remove whipper chamber and hold a 12 ounce plastic cup
under the left auger dispense spout, then press either of the top two buttons to start calibration
countdown period of 30 seconds. At the end of the calibration cycle, display will change to
“Adjust Value”. Use the upper left buttons to toggle the value, increasing or decreasing value
until the display number matches the amount of the powder measured in grams (see instruction
#5 above). Press the Upper Right button when done- screen will change to “Left Auger Cal”
again. This is in case there was a spill of problem during the cycle and the measurement needs
to be repeated- to repeat press the top right button to restart cycle. The default value is 156
Grams (5.5 oz).

17

Right
Auger
(Milk)

Dump

Valve

“Right Auger Speed” (Milk), this is the right or milk product auger delivery duty cycle value,

1-10, to adjust the auger motor speed for delivering powdered product. This value should
remain at 9 or 10 for the Wolfgang Puck powdered products. Value is set at 9 at the factory.

“Right Auger Cal” (Milk), repeat the same steps as “Left Auger Cal” measuring the product
from the right canister (Milk Product) The default value is 90 Grams (3.17 oz)

“Coffee Cal”, Insert a container capable of holding 32 or more ounces of water under delivery
area of machine, then press the top left button to start calibration countdown period of 30
seconds. (Note: if machine is not up to temperature, machine will wait until temperature is
reached before running calibration cycle, display will read “Preparing to Brew”) At the end of
the calibration cycle, display will change to “Adjust Coffee Cal” Enter the value measured
(Step 5, above right) and press the Upper Right button when done- screen will change to
“Adjust Coffee Cal” again. This is in case there was a spill or problem during the cycle and
the measurement needs to be repeated- - to repeat press the top right button to restart cycle.

18

Programming-Changing the Drink recipes

Changing the Drink recipes

1. Press to Select
Recipe Entry

2. Scroll Up &
Down Recipe

Choices with

these Two

Buttons

NOTE: Editing and Changing the Name of

a “No Recipe” recipe will Create a “New”

Drink for that Recipe #.

3. Select Recipe
to be Viewed or

Edited

4. Each time
Button is

Pushed Recipe

Screen
Advances to
Next Option

SEE OPTIONS

BELOW

Recipe Options
Type:
Perist. PreTime:
Cof Volume:

5. Selection Screen Will

Return to “Select Menu Recipe Entry”

(Return to Instruction #1

To Edit Another Recipe

Press “Café Latte” Button

To Exit

Cof Dly time:
Pump Speed:
Mix Bwl Vol:
Mix Bwl Dly:
Mix Bwl Run time: FIXED
Milk Gm/Oz:
Choc Gm/Oz:
Edit Recipe Name:

TYPE: Type of recipe, i.e. Coffee, Latte, Hot Chocolate, etc.
PERIST . PRETIME: Time in 1/10

th

of a second Coffee Pump runs w/o water.

COF VOLUME: Volume, in ounces, of the coffee portion of the drink.
COF DLY TIME: Time in 1/10

th

of a second, Coffee portion of the drink is delayed.

PUMP SPEED: Adjusts Coffee strength-speeds 1-25, 25 being the highest strength.
MIX BWL VOL: Volume, (oz.) of the Milk and/or Chocolate portion of drink.
MIX BWL DLY: Time in 1/10

th

of a second, this portion of the drink is delayed.

MIX BWL RUN TIME: Cannot change, info only. (Fixed value)
MILK GM/OZ: Adjusts the strength of the Milk portion of the drink (gm/oz.)
CHOC GM/OZ: Adjusts the strength of the Choc. portion of the drink (gm/oz)
EDIT RECIPE NAME: Change the name of the drink (See pg. 16 for char map)

19

Daily Cleaning

(See Illustrations on Pages 21-23)

1. Place empty cup in dispense area

2. Push and hold “Rinse” Button until water runs clear (Rinses
Mixing bowl and Coffee Mix Chamber) Empty and remove cup

3. Rotate Tab on Whipper Base Counterclockwise to “Five O­Clock”

4. Pull and rotate Dispense Nozzle away from Whipper Bowl

5. Lift and remove Steam Cap from Whipper Bowl, Pull and
Remove Whipper chamber from Base

6. Wash Steam Cap, Whipper Bowl and Whipper Blade in Warm
Soapy Water

7. Remove Coffee, Milk & Chocolate Canisters & wipe Product
Compartment with warm soapy water

8. Dry parts with a clean dry towel and re-assemble Whipper

Chamber-Secure by turning tab clockwise on Whipper Base to

1.

“Six O-Clock”

3.

2.

3.

2.

4.

4.

5.

20

Whipper Disassembly

1 767376 WHIPPER STEAM CAP
2 767195 WHIPPER MOTOR
3 767196 BASE, WHIPPER MOUNTING
4 767197 WHIPPER IMPELLER
5 767365 WHIPPER BOWL

6 767200 WHIPPER NOZZLE
7 781566 WHIPPER SEAL (REPLACE

AFTER 2500 CYCLES)

7

2

1

6

3

5

4

21

Cleaning & Sanitizing Instructions

Fig. 1

Fig. 2

1. Remove product from storage area and disconnect

BIB connectors as shown in figures 1 & 2.

22

Cleaning & Sanitizing Instructions-Cont’d

Fig. 3

2. Place an empty container in the dispense area of the
machine as shown in figure 3.

23

Cleaning & Sanitizing Instructions-Cont’d

Fig. 4

Fig. 5

3. Connect the sanitizing solution adaptor (PN 120513)
to the BIB connector for Pump and connect sanitizing
BIB (PN 120509) as shown in figures 4 & 5.

24

Daily Sanitizing Instructions

1. Remove the product BIBs from the machine and connect a BIB
of sanitizing solution to the PUMP BIB connector as shown in
figs. 1-4 pages 21-23

2. Enter “Sanitation Mode” by pressing and holding “Newco ” logo
button for 2 seconds.

3. Display will change to “Install Sanitizing solution” “Press Reset
to Start Sanitation Cycle”.

4. Place an empty 12 oz cup in the dispense area then press the
reset button to start the Sanitation Cycle. Cycle will start and
finish automatically.

5. When sanitizing cycle ends (2.5 minutes total: pump 45 sec.,
dwell 90 sec., & water 15 sec.), the buzzer alarm will sound 3
times if enabled during the “Set-Up Programming”.

6. When sanitizing cycle ends, disconnect the BIB of sanitizing
solution from the Pump BIB connector and replace the coffee
BIB product. The machine will automatically advance to the
Prime Pumps mode.

7. To Prime: Press and hold the “Reset” button until a steady
stream of product flows from the dispense area into the vessel.

8. Press and release the “Latte” Switch until “Exit Maintenance
Mode” appears on the display- Press “Coffee Mild” button to
exit.

9. Press and release the “Latte” Switch until “Exit
Programming Mode” appears on the display- Press “Coffee
Mild” button to exit and return to normal Run mode.

10. Discard the Contents of the 12 oz cup

25

Weekly Cleaning Instructions

1. Following daily cleaning instructions above page 24

2. Remove the bag connector from the product box and disassemble
or prop open the internal valve to allow free flow of product
through the connector. NOTE: Cutting the mating fittings from an
empty bag makes an excellent “free flowing” connector for this
purpose.

3. Place the bag connector into a one-gallon (3.8 liter) container of
warm soapy tap water 140°F (60°C).

4. Place an empty container under dispense tip and activate the
corresponding button until the clean soapy water is dispensed from
the dispense tip.

5. Repeat steps 3 and 4 with warm tap water 140°F (60°C) to rinse the
soapy water from the pump tubing. Continue dispensing until the
water is clear, and no soapy water is being dispensed.

6. Prepare 1 gallon (9.46L) of sanitizing solution by dissolving 1
tablespoon of household bleach into 1 gallon (9.46L) of 120°F
(48.9°C) water to ensure 200 ppm of available chlorine.

7. Place the coffee connector in the sanitizing solution. Again, repeat
steps 3 and 4 with the sanitizing solution, ensuring that the bag
connector remains covered in sanitizer. Once sanitizing solution is
being dispensed, stop dispensing and allow the solution to sit for 5
minutes.

8. Repeat step 5 to flush out the sanitizing solution from the pump
tubing.

9. Remove the mating connector from the bag connector.

10.Reattach the bag connector to product BIB.

11.Activate the Coffee Mild button until coffee appears. Then
dispense 2 8- ounce cups of coffee and discard

12. Remove Whipper Components as shown on page 20

13. Soak Whipper Components in remaining unused sanitizer for 5
minutes, then rinse thoroughly and let air dry before re-installing.

26

Service Notes

This machine uses advanced diagnostics to alert the operator should any of the motors or
motor controllers sense the motors are not turning at the correct rate or sense a bad
connection. These errors highlighted by a scrolling display such as “Call for Service—
(Left Auger) Motor Error”, and the Service Number entered during machine set-up will
be displayed. These Motor error messages include Flipper Motor, Left and Right Auger
Motors, Hot Water Bypass Pump, Water Pump (for powder mix), Whipper Motor, and
Air Pump.

Usually repairing a bad connection or replacing the indicated motor or pump will remedy
the problem.

Display Reads Possible Cause(s) Remedies Notes

Initial fill time longer than 8

Fill Timeout Water shut off to Machine Check Water Supply Shutoff

Supply Line Blocked or too small Repair or Replace as needed Fill time Longer than 1 Minute
Water Filter Restricted Replace-Service Req'd

Inlet Solenoid valve Faulty Replace-Service Req'd

Control Board Failure Replace-Service Req'd
Thermistor Error Thermistor not plugged in Make sure plug in housing is latched Open or Shorted Thermistor
Faulty Thermistor Replacement

Control Board Failure Replace-Service Req'd
Heater Timeout Faulty Thermistor Replacement

Faulty Heater Element Replace-Service Req'd

Control Board Failure Replace-Service Req'd
Motor Error Faulty wire connection Check connector/harness Auger Motors 24 v dc

Control Board Failure Replace-Service Req'd Water pump 12 v dc

minutes

Water Probe has a 30 second
Hysteresis cycle

4 Minute Continuous Heater
Run

Whipper motor 24 v dc

DRAINING THE HOT WATER TANK

THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF
THE TANK. TANK HOLDS APPROX 1 US GALLON.

THE HOT WATER TANK CAN BE DRAINED FROM THE REAR OF THE

MACHINE –UNPLUG MACHINE FROM POWER SOURCE. CAUTION-

UNLESS THE TANK IS LEFT TO COOL THE WATER IS EXTREMELY
HOT AND CAN CAUSE HARMFUL BURNS. REPLACE DRAIN PLUG,

ENSURE HOSE CLAMP IS TIGHT AND REPOSITION DRAIN HOSE

BEFORE RE-FILLING THE HOT WATER TANK.

27

Wiring Diagram

28