New Balance RunIQ User Manual
New Balance RunIQ
Safety Information,
Use and Care, Limited
Warranty, and
Regulatory
Statements
IMPORTANT SAFETY
Safety Information
INFORMATION—READ AND
UNDERSTAND BEFORE USE
WARNING
these safety warnings could result in
fire, electrical shock, other injury, or
damage to the watch or other
property.
Electrical Safety. The watch has a lithium-ion battery and electrical circuitry that can cause electrical shock or injury if mishandled.
• Do not attempt to open the watch
• Do not drop, impact, or apply
: Failing to read and follow
and do not puncture it. The lithium
battery and other internal
components are not user
replaceable. Damage to the battery
could result in fire, shock, or
chemical burns.
excessive pressure to the watch, or
place heavy objects on it.
• Do not use sharp objects or
excessive force on the screen.
Rough handling can damage the
internal circuits.
• Do not use if the display or watch
housing is cracked.
• Keep the watch away from flames.
The battery could explode from fire
or extreme heat.
Skin Irritation or Sensitivity. Some
people have experienced skin
reactions from jewelry, watches, and
other wearable items. Some reactions
can be caused by allergy or sensitivity
to materials used in the watch or
band, such as silicone, nickel, or
adhesives. If you have skin allergi es or
sensitivities, use special care when
wearing the watch. Start by wearing it
for short periods.
Skin irritation can also be caused by wearing the watch too long or not cleaning the watch or adjacent skin. Follow the cleaning and wearing tips in the next section to reduce the risk of skin irritation.
Stop using the watch if you experience
skin redness, blisters, a burning
sensation, itchiness, swelling, or other
skin conditions. Pausing use for a
period, cleaning the watch and skin, or
adjusting how you wear the watch
may resolve the issue. Consult your
doctor if symptoms persist.
Overheating. Your watch may seem
warm if you use it in a hot
environment or when exercising. But
the watch itself should not generate
heat that causes discomfort or skin
damage. If the watch overheats, or if
you experience blisters or burns, stop
wearing it immediately and contact
Customer Support.
Charging. Charge the watch in a cool
dry place and out of direct sunlight to
prevent overheating. Keep the
charger and watch away from pillows,
blankets, papers, and other materials
that could prevent heat dissipation or
that could pose a fire hazard if the
charger overheats.
Remove the watch from the charger once it is fully-charged.
Do not wear your watch while it is charging. Doing so could result in electrical shock.
Your watch uses a USB charger to charge the battery. Follow these general safety principles with any USB charger and power source:
• Keep the power source, USB cable,
charging cradle, and watch away
from liquids.
• Thoroughly clean and dry the
contacts and surrounding area
before connecting the cable to the
charging cradle, USB port, or power
source. Liquid and other foreign
objects in plug ports or contacts
can cause a short circuit and
overheating.
• Unplug the USB cable and charging
cradle during long periods of nonuse.
• Keep the cable, charging cradle,
and your power source away from
sources of heat, such as candles,
fireplaces, radiators, stoves, and
other appliances that radiate heat.
Do not leave them in direct
sunlight.
• Make sure the charging cradle, USB
cable, and your power source are
not damaged or broken. If there are
breaks or other visible damage, do
not use.
Distraction. The watch can display
notifications, texts, emails, and other
data. Looking at them can distract you
from more important things like
driving and paying attention to your
surroundings, and cause an accident.
Do not check messages and
notifications when driving or doing
other things that require your full
attention. You are responsible for
knowing and following all traffic and
other rules for safely operating any
vehicle.
Maps and Directions. The watch has a GPS receiver and can display maps, your location, and other navigation information. Your location and other navigation information may be inaccurate, incomplete,or unavailable at times.
Exercise and Medical Conditions.
The watch is a great exercise
companion, but check with your
doctor to make sure that you can
exercise safely. Also check with your
doctor if you have any medical
condition that could be affected by
using a watch, such as skin conditions,
circulation problems, seizures,
blackouts, eyestrain, or headaches.
Keep Away from Small Children. The watch is not a toy and is not intended for use by children below age 13. It has small parts that can be a choking hazard. Keep it out of reach of small children.
Hearing Damage. Loud sounds can damage your hearing. When listening to your device with headphones, set the volume to a reasonable level to avoid damage to your ears.
Dangerous Activities. The watch is not designed or intended to be used in any situation where a failure of the device could result in death, injury, or property damage. Do not use the watch in any such situation.
Cleaning and Skin Irritation. Follow
Use and Care
Instructions
these cleaning and wearing tips to
reduce the risk of skin irritation:
• Remove the watch and clean it
regularly.
• Do not over-tighten the watch on
your wrist. Wear it loosely enough
to allow air to circulate between
the watch and your skin.
• Take the watch off periodically,
such as when bathing, and clean
the skin surface.
Cleaning your Watch. Clean your watch regularly to protect its appearance and make it last. Follow these cleaning practices to avoid damaging your watch:
• Do not use harsh chemicals,
cleaning solvents or strong
detergents to clean the watch. Do
not expose the watch to these
substances: soap, detergent, acids
or acidic foods, soapy water,
perfume, insect repellent, lotions,
sunscreen, oil, adhesive remover,
hair dye, or solvents.
• Do not put the watch in a
dishwasher, washing machine, or
dryer.
Storage. Improper storage can damage your watch. Follow these storage instructions for best results:
• Do not use or store the watch in
dusty, dirty areas as its
components may be damaged.
• Do not store the watch in warm
areas or leave it in direct sunlight.
High temperatures can shorten the
life of electronic devices, damage
batteries, and warp or melt certain
plastics.
• Do not store the watch in cold
areas. Condensation can form
inside the watch and damage the
electronic circuits after the watch is
used and has reached its normal
temperature.
Water Resistance. The watch has a water resistance rating of 5 ATM and should not be submerged below a depth of 50 meters. It is not suitable for use when diving into water, scuba diving, and in high-speed water sports.
Not a Medical Device. The watch and mobile app are NOT designed or intended to be used as a medical device and are not intended for use in the cure, mitigation, treatment, or prevention of any disease.
Repair. Do not open the watch or
attempt to repair or replace its
internal parts. It has no userserviceable internal parts. Opening
the watch can damage it and destroy
its water resistance.
Disposal. This watch contains electronics and substances that can harm the environment or cause injury if you dispose of the watch improperly.
WHAT THIS WARRANTY COVERS
Limited Warranty
1) New Balance Athletics, Inc. ("New
Balance") warrants to the original
purchaser ("you") of the hardware with
which this Limited Warranty is included
("Hardware") that the Hardware will be
free from defects in workmanship or
materials under normal use ("Defects")
for a period of one (1) year from the date
that the Hardware was first purchased by
you (such period, the "Warranty Period"
and such warranty, the "Limited
Warranty"). During the Warranty Period
the Hardware will be repaired or
replaced at New Balance's choice
without charge to you for either parts or
labor. This Limited Warranty covers the
repair or replacement of the Hardware
only. Repairs have a 90 day warranty. If
the Hardware sent in is still under its
original warranty, then the new warranty
is 90 days or to the end of the original
one (1) year warranty, whichever is
longer.
WHAT THIS WARRANTY DOES NOT COVER
2) The Limited Warranty does not apply to
normal wear and tear, when the
Hardware is opened or repaired by
someone not authorized by New
Balance. The Limited Warranty does not
cover repair or replacement of any
Hardware or part thereof damaged by:
moisture or liquids (except that the
watch included in the Hardware is water
resistant up to 5 ATM), proximity or
exposure to heat, other acts of nature
and accident, abuse, misuse, other
external causes, noncompliance with the
instructions supplied with the Hardware,
neglect or misapplication. The Limited
Warranty does not cover physical
damage to the surface of the Hardware
(for example, cosmetic damage, such as
scratches, nicks and dents) or damage to
Hardware that has been connected to
power and/or data cables that are not
supplied by New Balance. In addition,
New Balance reserves the right to refuse
warranty claims against Hardware that is
obtained and/or used in contravention
of the laws of any country. This Limited
Warranty does not cover any software
that may accompany or be installed on
the Hardware.
YOUR LEGAL RIGHTS
3) This Limited Warranty gives you specific
legal rights, and you may also have other
rights, which vary from state to state and
jurisdiction to jurisdiction.
4) If any part of this Limited Warranty is
held to be invalid or unenforceable, the
remainder of the Limited Warranty will
nonetheless remain in full force and
effect.
5) This Limited Warranty is the only express
warranty made to you and is provided in
lieu of any other express warranties or
similar obligations (if any) created by any
advertising, documentation, packaging,
or other communications.
6) EXCEPT FOR THE LIMITED WARRANTY
AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, NEW
BALANCE AND ITS SUPPLIERS PROVIDE
THE HARDWARE "AS IS AND WITH ALL
FAULTS", AND HEREBY DISCLAIM ALL
OTHER WARRANTIES AND
CONDITIONS, WHETHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, ANY (IF ANY)
IMPLIED WARRANTIES, DUTIES OR
CONDITIONS OF: MERCHANTABILITY,
NON-INFRINGEMENT, QUIET
ENJOYMENT, SYSTEM INTEGRATION,
SATISFACTORY QUALITY, FITNESS FOR
A PARTICULAR PURPOSE, RELIABILITY
OR AVAILABILITY, ACCURACY OR
COMPLETENESS OF RESPONSES,
RESULTS, WORKMANLIKE EFFORT,
LACK OF VIRUSES, AND REASONABLE
CARE AND SKILL, ALL WITH REGARD TO
THE HARDWARE, AND THE PROVISION
OF OR FAILURE TO PROVIDE SUPPORT
OR OTHER SERVICES, INFORMATION,
SOFTWARE, AND RELATED CONTENT
THROUGH THE HARDWARE OR
OTHERWISE ARISING OUT OF THE USE
OF THE HARDWARE. THIS EXCLUSION
DOES NOT APPLY TO (I) ANY IMPLIED
CONDITION AS TO TITLE AND (II) ANY
IMPLIED WARRANTY AS TO
CONFORMITY WITH DESCRIPTION. IF
APPLICABLE LAW REQUIRES ANY
IMPLIED WARRANTIES WITH RESPECT
TO THE HARDWARE, ALL SUCH
WARRANTIES ARE LIMITED IN
DURATION TO NINETY (90) DAYS. SOME
STATES AND/OR JURISDICTIONS DO
NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE MAY NOT APPLY TO
YOU.
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