Network Computing Devices PS6U1UHE User Manual

Download

PS6U1UHE

USB-Host

Ethernet Adapter

CradlePoint, Inc.

1199 Shoreline Ln, Suite #301

Boise, ID

83702, USA

Phone: (208) 424-5054

Fax: (208) 429-6852

www.cradlepoint.com

User Guide

CradlePoint USB-Host to Ethernet Adapter User Guide

The information in this document is subject to change without notice.

Disclaimer

CradlePoint, Inc. assumes no responsibility for any damage or loss resulting from the use of this user guide. CradlePoint, Inc. assumes no responsibility for any loss or claims by third parties that may arise through the use of this product. CradlePoint, Inc.

assumes no responsibility for any damage or loss caused by deletion of data as a result

of malfunction, dead battery, or repairs. Be sure to make backup copies of

all important

data on other media to protect against data loss.

First Edition — January 2008 Rev: A

Trademarks

Symbol is a registered trademark of Symbol, Inc.

Microsoft, Windows, Window CE, ActiveSync, and Windows Mobile are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

All other registered trademarks, trademarks, service marks, and/or logos are the property of their respective companies.

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Contents

CONTENTS ..........................................................................................III

NTRODUCTION..................................................................................... 1

GETTING STARTED ................................................................................. 2

Before You Begin ....................................................................................... 2

Connecting to the PS6U1UHE ...................................................................... 2

Setting up the MC1000 ............................................................................ 2

Installing eConnect™ on the MC1000.................................................................. 2

Connecting the MC1000 to the PS6U1UHE........................................................... 6

Connecting the PS6U1UHE to your Network......................................................... 7

Partnerships with More than One Desktop/Laptop PC ...................................... 7

When You Can’t Use DHCP .......................................................................... 8

Uninstalling eConnect................................................................................. 8

RODUCT/TECHNICAL SUPPORT ............................................................... 9

Product Registration................................................................................... 9

Troubleshooting......................................................................................... 9

Other ActiveSync Problems ....................................................................... 10

PPENDIX A – REGULATORY INFORMATION............................................... 11

Radio Frequency Interference Requirement .............................................. 11

FCC Statement .............................................................................................. 11

Radio Frequency Interference Requirement - Canada.......................................... 11

PPENDIX B – WARRANTY .................................................................... 12

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CradlePoint USB-Host to Ethernet Adapter User Guide

Introduction

The CradlePoint PS6U1UHE serves as an essential data communications device, enabling

you to synchronize the information on your Symbol® MC1000 and a host computer across

a standard Ethernet network.

There are 3 connection ports on the PS6U1UHE. These are described below:

Ports Function

5VDC 1A

(Power)

USB Mini-A

Ethernet

(RJ45 Ethernet Port)

A standard barrel port used for connecting the included Power Adapter.

Used to connect to the M1000 USB port for ActiveSync, or other communications, to other computers on the Ethernet networks. The special USB Mini-A to Mini-B adapter cable is included.

Used to connect to your Ethernet network for ActiveSync, or other communications, to other computers on the networks, using a standard RJ45 Ethernet cable

(The standard Ethernet cable is not provided).

Lights Function

USB LED

Ethernet Green LED (left)

Flashing yellow (slow)

LED off

Solid Red

Solid Green

Flashing Green (slow)

Flashing Red (rapid)

Solid Green Link established

Flashing Green Link activity

Off No link established

Start up, acquiring IP address

IP address acquired, no terminal connected (no PPP connection), no other problems

IP address acquired, terminal connected but no PPP connection established

IP address acquired, terminal connected (PPP connection established)

PPP traffic, active communication

Unable to acquire IP address, Timeout, general error

Yellow LED (right)

Off 10 Mb connection Ethernet

Solid Yellow 100 Mb connection (not available this model)

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Getting Started

Before You Begin

Before you can successfully connect your Symbol MC1000 to your network with your PS6U1UHE, you must have successfully configured your device for ActiveSync operations. For assistance with ActiveSync operations, please refer to your Symbol Integrator Guide.

Only after you have successfully created an ActiveSync partnership between your MC1000 and your host computer, and completed an ActiveSync operation, should you attempt to connect your device to your network. This is important even if you plan to use other 3 because using ActiveSync allows you to validate your software/hardware installation. Then, if you have problems later making your 3 work, you c everything else works fine.

Connecting to the PS6U1UHE

an focus on the 3

CradlePoint USB-Host to Ethernet Adapter User Guide

Party synchronization software,

Party software configuration because you know

Party software

Setting up the MC1000

Before you can successfully synchronize your MC1000 across your network using the PS6U1UHE USB-Host to Ethernet Adapter, you will need to confirm the following information:

That your network has an active DHCP server to provide dynamic IP addresses

If your network, or custom synchronization application, requires the use of static IP addresses, after you finish Step 5 below you will have to configure PS6U1UHE using information contained in the Cradle Manager Software User Guide. The Cradle Manager Software and the User Guide can be downloaded from www.cradlepoint.com

Installing eConnect™ on the MC1000

The MC1000 requires the installation of eConnect™ software to enable it to communicate through your network to complete ActiveSync, or other synchronization operations. By design, the MC1000 functions as a USB client device. With the installation of this software, your MC1000 will be able to connect to your host computer using the PS6U1UHE as a USB host device for that connection.

Step 1 –Download the software

Access www.cradlepoint.com support page and download the latest PS6U1UHE eConnect™ software. Download the file to your computer to a folder where it can be easily accessed.

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Step 2 – Verify MC1000 Configuration

Before you start to install the MC1000 driver software, you must ensure you have successfully completed an ActiveSync between the MC1000 and your computer via the MC1000’s USB cable.

If you have not already configured ActiveSync, please do so now and ensure that you can successfully synchronize between the MC1000 and your PC before you continue. If you need help, refer to your MC1000 Integrator’s Guide, or contact Symbol Technical Support for assistance.

Step 3 – eConnect™ Installation

To install eConnect™ directly onto the MC1000, follow t

Connect th

Open your Windows Explorer and

e MC1000 USB cable to a USB port on your computer.

browse to the folder eConnect™ was downloaded to and locate

eConnectCE4.03.02.ca

Next, open ActiveSync

and click on the Explore button.

hen “drag & drop” the

T eConnectCE4.03.02.cab file \temp icon in the ActiveSync window.

onto the

You will be prompted that the file may need conversion. Simply click OK to continue.

Step 4 – Install the CAB File

Browse the MC1000 to op

You should find the eConnectCE4.03.02.cab fil

en the \temp folder.

hese simple steps:

Highlight the

eConnect cab file ico

and press the Enter button to install the file, which will bring up the Install Window.

Do NOT choose a destination folder.

Highlight the OK button in the top rig

ht corner of the display window and press Enter button.

The CAB file is automatically removed llation is complete.

after the insta

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CradlePoint USB-Host to Ethernet Adapter User Guide

After the CAB file installation completes, you will need to warm boot the MC1000

by pressing and holding the red ON/OFF button until the device resets. This process will add eConnect to your Applications Folder. Consult your MC1000 documentation if you need help with performing a warm boot.

Be careful when performing a “warm boot” on the MC1000. The same activity that initiates a “warm boot” will also initiate a “cold boot.” They are only a matter of seconds apart between a “warm” or “cold” boot. The results, however, can be significant. A “cold boot” will remove all data and applications and return the MC1000 to a default factory status. You can a little, however, because eConnect will automatically reinstall itself for you.

Step 5 – Co figuring eConnect™

Open the Applications folder, a

eConnect icon. Press the ENTER button to displ the eConnect Properties dialog.

opens, you can

When eConnect Propertied dialog configure eConnect as follows:

Use eConnect for Docking

When checked, eConnect will automat sense when the terminal is inserted into a cr and will carry out the options you have selected in the When Docked area.

When Docked

relax

nd highlight the

Events

ically

adle

o Launch A

ctiveSync – If checked, the

terminal will attempt synchronization when a connection is detected. This can happen only if the terminal and a PC hav

a previously established partnership. ActiveSync is launched with the system settings established by the user.

hecking this option automatically un-checks the next

two options, if either of them was checked.

o Establish TCP/IP Connection – Establishes a TCP/IP connection

with the cradle, allowing applications to bypass ActiveSync and communicate directly with nodes on a network via TCP/IP.

hecking this option automatically un-checks the

“Launch ActiveSync” option, if it was checked.

o Launch Application – Specifies that eConnect should automatically

launch an application when you cradle the terminal. Any file that has an association with a registered program will run. You may also elect to launch a shortcut if the session needs special settings or command line parameters.

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If Establish TCP/IP Connection is also checked, the application is run after the conn

ection is established.

Checking this option automatically un-checks the

aunch ActiveSync” option, if it was checked. “L

o Tapping Browse displays the Select

Application dialog.

If necessary, you can browse for the application and enter an

y command-line

parameters.

Pressing OK accepts the entries and returns to the ori

ginal settings dialog with

the new entries displayed.

Pressing X (Close) returns to the original settings dialog.

o parameters associated with the

o Serial Port Baud Rate – Selects the baud rate for the serial

o lity to

Query cradle for DNS domain – Some cradles have the abi

When you are done, press OK at the top of the screen.

Step 6 – Finishing

network, as described

Connect the MC1000 to the PS6U1UHE device and to your in the next sectio power outlet.

Application to be Launched text box – displays the path

and filename of the

selected application.

Params – Displays any command-line application.

connection b connection is 115,200 baud. Set the appropriate rate for your

etween the terminal and the cradle. The default

cradle.

present the DNS domain name to eConnect. Checking this will direct eConnect to query the cradle for the domain name and store that in the terminal registry.

This option is enabled only if Establish TCP/IP

onnection is checked. C

ns. Make sure the MC1000 cradle is also plugged into an active

Turn on the power to the MC1000 and place it into the cradle to start a synchronizatio

n action or launch an application (if you have it configured to do

so).

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Connecting the MC1000 to the PS6U1UHE

Setting up your PS6U1UHE is easy and includes only these simple steps.

1. Connect the Power Supply (PN 170140-000)

shown below

2. Connect the MC1000 Mini-A to Mini-B Cable (PN

below.

to the PS6U1UHE using the USB

170373-000), as shown

, as

3. Connect the Ethernet Cable to the network (see the

Section “Connecting the PS6U1UHE to your Network for more information.)

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Connecting the PS6U1UHE to your Network

Completing the setup of the PS6U1UHE to your network is as simple as:

1. Connect one end of a standard RJ45 Ethernet cable to the PS6U1UHE, as shown below.

2. Connect the other end of the cable to an open port on your network’s hub, switch, or router, as shown below.

Partnerships with More than One Desktop/Laptop PC

If a terminal has an ActiveSync partnership with one desktop/laptop PC and you want to be able to connect to one additional PC, adjust the ActiveSync PC synchronization settings to add an ActiveSync partnership to that computer:

1. Launch eConnect as previously described. In the Properties dialog, uncheck “Use eConnect for Docking Events.”

2. Press OK.

3. Connect the terminal to the second PC. The New Partnership wizard will start. Follow the directions on the screen.

4. On the terminal, re-check “Use eConnect for Docking Events” in eConnect Properties.

5. Press OK.

6. Before you connect to any desktop/laptop PC, launch ActiveSync and in Tools- Options, check “Include PC when select the appropriate computer from the list.

synchronizing remotely and connect to:” and

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CradlePoint USB-Host to Ethernet Adapter User Guide

When You Can’t Use DHCP

For most installations, it is not necessary to manually configure the USB-Host to Ethernet Adapter. The PS6U1UHE uses DHCP to automatically configure its network settings by default. For installations on networks that do not have a DHCP server or must use static IP addresses for other reasons, it is possible to customize the Adapter's configuration (e.g. setting a static IP address, assigning specific name to the Adapter, etc.). Please download the Cradle Manager software package from www.cradlepoint.com configuration information is contained in the setup instructions included with the download. Once the software is installed, you will use the Cradle Manager component to configure your PS6U1UHE.

. Installation and

Uninstall eConnect

It is extremely important that you follow these steps. Failure to do so will prevent ActiveSync from being able to detect cradle events.

If you ever cold-booted the terminal after installing eConnect via the .cab file, eConnect will not appear in the Remove Programs list in the Control Panel. To uninstall, display ActiveSync Explorer on the PC and remove the files manually using the instructions in Manual Removal below.

To uninstall eConnect from the MC1000, follow these simple steps:

1. Go to Start | Settings and select the eConnect icon. Press the Enter button to open eConnect.

2. Check Launch ActiveSync.

3. Uncheck Use eConnect for Docking Events.

4. Press the OK button at the top of the screen.

5. Locate the Remove Programs icon and press the Enter button.

6. Select InVision eConnect in the programs list.

7. Locate the Remove and press the Enter button. Then select Yes in the Remove Program dialog and press the Enter button.

8. Press the OK button at the top of the screen.

9. Warm boot the terminal to remove the eConnect icon from the Contro

l Panel.

Manual Removal

If you cannot remove eConnect using the above method, you will have to remove the files manually using the following simple steps.

1. Reconnect the MC1000 directly to the Host computer using a USB cable.

2. Open ActiveSync and re-establish an active connection. Then open the ActiveSync Explorer.

3. Browse to the “\Windows” folder on the MC1000 and then find and delete the following files: eConnect.cpl and eConnect.exe.

4. Browse to the “\Windows\Startup” folder and delete the eConnect.lnk file.

5. Next browse to the “\Applications” folder and find a eConnect.cpl, eConnect.cpy, eConnect.exe, eConnect.reg, and eConnect.lnk.

6. Warm boot the terminal to remove the eConnect icon from the Control Panel.

nd delete the following files:

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CradlePoint USB-Host to Ethernet Adapter User Guide

Product/Technical Support

CradlePoint is committed to providing its customers with first-class customer service and technical support. For your convenience, a few troubleshooting techniques are provided below that might help you fix your problem quickly and easily. If you have a different issue, or if you have tried these and they didn’t resolve your problem, please feel free to contact Technical Support at:

CradlePoint, Inc. 1199 Shoreline Ln Suite #301 Boise, ID 83702

Phone (208) 424-5054 Fax: (208) 429-6852

E-mail: support@cradlepoint.com Web: www.cradlepoint.com

Product Registration

A product registration card is included with your PS6U1UHE product. Please fill out the registration card and drop it in the mail so that we will know who you are if you ever need to call. While registration is not required to resolve warranty claims, it will help make any warranty claim easier to complete.

Troubleshooting

Symptom: Nothing Works!

Possible Cause Action

Poor cable connections Check the cables to ensure you have them connected

correctly and securely. For more information, see the earlier sections on how to connect the cables.

When properly connected, the lights on the adapter ends will be lit. Review the various light activity descriptions in the Introduction Section for further troubleshooting assistance.

No power The MC1000 requires a power adapter (PN 170140-

000) to work correctly.

Network problems Check the LEDs on both ends of the PS6U1UHE to

help determine if you are having network problems. A description of each light’s color and its meaning is contained in the Introduction Section.

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CradlePoint USB-Host to Ethernet Adapter User Guide

Symptom

: It won’t ActiveSync!

Possible Cause Action

ActiveSync partnership between host computer and your MC1000 is not correctly established

PS6U1UHE not configured for DHCP Reconfigure device to accept DHCP IP address

Cannot find DHCP/WINS server(s) Ensure PS6U1UHE adapter is connected to a router,

Missing, or improperly configured, software drivers

Won’t automatically ActiveSync when inserted into the cradle

Reconnect the MC1000 directly to the host computer and try an ActiveSync operation.

If it fails, refer to the Symbol Integrator Guide for guidance with ActiveSync problems, or contact Symbol Technical Support.

If ActiveSync works OK when directly connected to the host computer, see the remaining “possible cause” items.

switch, or hub that is serviced by a DHCP and a WINS server.

Reset (cold boot) the MC1000 as directed in Symbol Integrator Guide. Reinstall and reconfigure software drivers in accordance with current instructions.

1. The eConnect™ software is not configured correctly.

2. The MC1000 is not correctly seated into the cradle.

Network problems Check the LEDs on both ends of the PS6U1UHE to help

determine if you are having network problems. A description of each light’s color and its meaning is contained in the Introduction Section.

Network Computing Devices PS6U1UHE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual