Netvue Belle Quick Manual

Belle Quick Guide

Hey there󺺀I’m Belle.
The A.I. home assistant.
How can I serve you?

Warning

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications.

The antennas used for this transmitter must be installed to provide a separa-
tion distance of at least 20 cm from all persons and must not be co-located for
operating in conjunction with any other antenna or transmitter.

FCC (USA) 15.9 prohibition against eavesdropping except for the operations of

law enforcement officers conducted under lawful authority, no person shall

use, either directly or indirectly, a device operated pursuant to the provision of
this part for the purpose of overhearing or recording the private conversations
of other unless such use is authorized by all of the parties engaging in the
conversation.

CE RED
This product can be used across EU member states.

What’s In The Box

DoorbellQuick GuidePower Kit

Drilling Template

Belle Quick Guide

Hey there󺺀I’m Belle.
The A.I. home assistant.
How can I serve you?

Wires

Wire Nuts

Security Screw

Mounting Screws

X 2X 2

Drill BitScrewdrivers Hex Key

Anchors

X 2

X 2

Wire Harness

1. More about Netvue Belle

2. Read Before Installation

3. Power Kit Installation

4. Physical Installation

5. Set Up With Netvue App

6. Status Light

7. Troubleshooting

P. 1-2

P. 3

P. 4-7

P. 8-15

P. 16-22

P. 23

P. 24-25

Installation Guide Catalogue

More About Belle

Light Sensor

Front

Lens

Button

Status Light

Speaker

Microphone

1

Back

Wi-Fi Configuration

Button

NC

Normally Closed Signal
Door Port

GND

Common Port

Power

AC 16-24V

NO

Normally Open Signal
Door Port

Security Screw

Note: Port are for door unlock.

2

1. Keep the doorbell and all accessories out of reach of children and pets.

2. Please note that Netvue Belle is only compatible with wired doorbell chime.

3. Netvue Belle requires doorbell wires or transformer which has the voltage

range from 16 to 24 VAC (≥500mA).

4. Installation tools such as drill bit and screwdriver are included in the package.

5. Please try to avoid placing doorbell close to the metal frame or electronic
devices such as microwave oven since they would interfere with Wi-Fi signal.

6. The product can only be used in proper temperature and humidity:

7. Please do not expose the camera lens to direct sunlight.

Read Before Installing

Operating temperature: -20°C - 50°C (-4°F-122°F)
Operating humidity: 0-90%

3

Power Kit Installation

The Power kit is required to ensure Netvue Belle working with your existing
doorbell chime.

Components that you need:

Power Kit Wire Harness Screwdriver

4

Step 1:

Shut off power at the breaker.
Remove the cover of your
doorbell chime.

Step 2:

Connect the wire harness
to the power kit.

5

Step 3:

Look for terminals labeled “Front” and
“Transformer”. Loosen the screws on
“Front” and “Transformer” but
do not disconnect the wires.

Step 4:

Connect the end of the wire
harness to “Front” and
“Transformer” terminals on
doorbell chime.
Note: It does not matter which
wire goes to which terminal.

6

Step 5:

Adhere the Power kit to the
side of the doorbell chime.

Step 6:

Replace the cover of your
doorbell chime.

7

Physical Installation

Components that you need:

Wires

Wire Nuts

Security Screw

Mounting Screws

X 2X 2

Drill BitScrewdrivers Hex Key

Anchors

X 2

X 2

8

Step 1:

Shut off the power at breaker. Remove your
existing doorbell and disconnect the wires.

Step 2:

Use the provided drilling template to mark the location
of drill holes. Then use the drill bit to drill two holes. Use
anchors if you install Netvue Belle on brick or concrete.
If you are installing on wood or siding, you would not
need those.

1. Replace Your Existing Doorbell

9

Step 3:

Push downward to detach the backplate from
Netvue Belle. Install it on the wall by mounting
screws.

10

Step 4:

Attach the provided wires to Netvue
Belle's power ports, and secure the
wires in position by tightening screws.
Then connect Netvue Belle to wires
that come out from your door by wire
nuts.

Voltage requirement󺺎

16-24VAC

11

is the common port(GND)and is required for all electronic locks. Use
and for normally open signal door ports(NO); and for normally closed
signal door ports(NC). Please choose the corresponding combination base
on the type of your door lock.

Step 5:

Read this step if you have an electromagnetic lock and want to connect it with
Netvue Belle for unlocking purpose. Otherwise, jump to Step 6.

NC

Normally Closed Signal
Door Port

GND

Common Port

NO

Normally Open Signal
Door Port

12

Step 6:

Restore the power. It may take few
minutes for Netuve Belle to power

on. Press the Wi-Fi configuration

button on its back after you hear
“ding-dong.” Then it is in the Wi-Fi

configuration mode once you see the
status light flashing blue.

13

Step 7:

Slide Netvue Belle into its backplate and start to set it up with Netvue App.
Note: Do not tighten the security screw at this moment in case you need to
make any adjustment.

14

Shut off the power supply. Run two conductor wires (#22-18ASG US standard
wire size) connecting to an AC power transformer (16-24VAC). The following
are options for Netvue Belle’s power supply:

Once you are done with Netvue Belle’s power supply, please repeat prior Step
2-7 in Replace Your Existing Doorbell section(Page 9) to finish the entire
physical installation process.

2. If You Don’t Have a Existing Doorbell

Existing facility/house Alarm Control using the AUX 16VDC

(≥500mA) power.

Standard CCTV Camera 24VAC (≥500mA) power supply/transformer.
A 16-24 VAC (≥500mA) power wall adapter/transformer outlet.

15

Set Up With The Netvue App

Download Netvue App

1. Download the Netvue App from App Store or
Google Play.

16

2. Open the App and log in. If you do not have an
account, you need to register one.

17

3. Press “+” to add a device. Then you will see a product
list show up, and choose Netvue Belle as your device.

+

18

4. Then follow the in-App instruction to complete
the entire setup process.

19

AD :16V-24V
AC :16V-24V

5. Test the video feed and Netvue Belle button to verify that it has
successfully connected to your Wi-Fi. Then tighten the security
screw at the bottom of Netvue Belle.

20

6. Netvue Belle requires few more steps of settings to work with
doorbell chime. Settings — In-Door Chime — Enable — Type.

21

Note :

1.Difference between mechanical and digital doorbell chime.
Mechanical doorbell chime plays"ding-dong."
Digital doorbell chime plays a melody.

2.For Wi-Fi configuration, please wait for the status light turns to solid red, and then press
the configuration button.

3. Netvue Belle only works with 2.4 GHz Wi-Fi.

4. For Wi-Fi connection setup, hold your phone in front of Netvue Belle and let it scan the
QR code on your phone. The distance between Netvue Belle and your phone should
about 2-4 inch (5-10 cm).

22

Status Light

Netvue Belle uses status light to communicate messages.

DescriptionStatus Light

Flashing Blue

Solid Blue

Slowly Flashing Red

None

Wi-Fi configuration

Working normally

Have connected to Wi-Fi but fail to connect to Netvue Server

Fail to connect to Wi-Fi

23

Here are three scenarios:

1. Netvue Belle can’t speak to you
You probably haven’t turned on the Netvue X in the settings or having
network issues.

2. Not hearing voice from your phone’s speaker
You probably turn off Netvue Belle’s mic on App or your phone’s
speaker is off.

3. Not hearing voice from Netvue Belle’s speaker
You probably turn off Netvue Belle’s speaker on App or having issue
with your phone’s mic.

Why can’t hear voice from the Netvue Belle?

Open the App — Choose the corresponding device — Tap settings icon
at the top right corner — Motion detection — Turn on the MOTION
DETECTION.
You can change the default motion detection time range to you
preferred one. Motion sensitive and motion zones also can be
customized.

Why cannot receive motion detection or how to set motion detection?

Troubleshooting

24

Open the App — Choose the corresponding device — Tap settings Icon at
the top right corner – SHARED USERS — Enter shared user’s account name.
If you share device with user who log in with Wechat or Facebook account,
check their username in App account info. Please note that username of
Wechat or Facebook is not the account name. Same account can be login on
different phones at the same time.

How to share device with other users?

Open the App — Choose the corresponding device — Tap “HISTORY”
at the bottom left corner — Press and hold the event you want to

delete for 2-3 seconds—A confirmation window pops up—Tap

“CONFIRM”.

How to delete history?

25

Feel free to contact us for additional help:

www.netvue.com

240 W Whitter Blvd Ste A, La Habra, CA 90631

© 2010-2017 Netvue Technologies Co., Ltd. All Rights Reserved.

[email protected]

@NetvueTech

Chat with us through App

1(866)749-0567