Netum POS-7650 Instruction Manual

Download

80mm Series Thermal Receipt Printer

Instruction Manual

(This manual applies to 80-II-type, 80-III-type version, and if you

bought the machine to get the version, please print the self-test page

title prevail through the machine)

Version Number

Oct,2015

Protected

It contains proprietary information protected by

stored in a retrieval system, or transmitted in any form or

by any means, electronic, mechanical, photocopying,

recording, or otherwise, without the prior written

permission from us.

Statement

While every precaution has been taken in the

preparation of this manual,but we can not guarantee the

contents of this manual entirely correct, because our

products have been continuously improved and updated,

so it can not be amended at any time the company

reserves the right to promptly notify the user if necessary

with the product-related Further information can be

linked with the dealer.

Safety Precautions

This section presents important information intended

to ensure safe and effective use of this printer.

WARMING:

！

Scald Warning:To avoid been burned, please do not touch the

printer head .

！

Shock Warning:Please cut off the power before you Plug/Unplug

the power cable from the printer.

Scratch Warning: Never try to touch the auto cutter or

jagged teeth.

Cautions:

1) Please apply the power adapter to a stable voltage (110-220V ),

please do not use other devices on the same power outlet to avoid

！

voltage fluctuation.

2) Install the printer on a flat and stable surface to avoid printer

suffered from any vibration and shocks.

3) If water or other liquid spills into the printer, unplug the power

cord immediately and contact your dealer or service center for

advice.

4) Disconnect the power cord if the printer is idle for a long time.

5) Please ensure the switch button is “off”before you plug the power

cord.

6) The printer should only be disassembled or repaired by a

technician.

7) Please strictly follow the recommended use tips of this manual.

1.Product Information

Our Newly 80mm Thermal printer possesses following

features:

- High-quality printing,High-speed and strong stability;

- Interface ( Serial / RJ45 Ethernet / USB /WiFi )

- Android device support if connect with USB /WiFi method;

- IOS device support if connect with RJ45 Ethernet / WiFi method;

1.1 Technical Parameters and Features

Printer Method

Line Thermal

Print Speed

300mm/sec (80-III type) ;250mm/sec (80-II type)

Fonts

simplified Chinese 24x24 point. support 18030

font

library,support Taiwan and HK traditional(complex

font), Korean and Japanese

Character Size

576dot/line or 512dot/line ANK Character

Font A:12*24dot,1.5(W)*3.0(H)mm

Font B:9*17dot,1.1(W)*2.1(H)mm

Simplified/Traditional:24*24dot,3.0(W)*3.0(H)mm

Extended

OEM437/Katakana/OEM850/OEM860/OEM863/O

Character Table

EM865

WestEurope/Greek/Hebrew/EastEurope/Iran/WPC

1252/OEM866/OEM852/OEM858/IranII/Latvian/

Arabic/PT151,1251/OEM747/WPC1257/Vietnam/

OEM864/Hebrew/WPC1255/Thai

Logo / Trademark

Download and printing support

Interface

Serial / USB / Ethernet ( option)

Print Command

ESC/POS Command

Roll Width

79.5±0.5mm(Print Width72mm)

Roll Diameter

80mm

Paper Thickness

0.06-0.08mm

Power Supply

DC24V/2.5A

Auto Cutter

Full / Partial Cut

Codes type

UPC-A / UPC-E / JAN13(EAN13) / JAN8(EAN8) / CODE39 / ITF / CODABAR / CODE93 / CODE128 /

2D Barcode

QR CODE

Temperature

0-45℃

Contrast Humidity

10-80%

Driver

Win2000/Win2003/Win XP/Win

Vista/Win7 /win8/Linux

1.2 Application:

It can be used for all kinds of commercial in retail POS systems,

Restaurant system, Industrial control systems in areas such as.

•Light weight and portable

•Beautiful shape

•Low cost and High-quality thermal printing

•Cash drawer drive supported

•Easy paper-roll installation, Easy maintenance and Rational structure

•Low-power waste, low-run cost (without the ribbons, ink cartridges)

•Built-in data buffers (be capable of receiving print data while

printing)

•Characters can be amplified,printed in bold optionally,and line

spacing printing can be adjusted;

•Support different density bitmap graphics printing

•Support NV image downloading and printing

•Support raster bitmap printing

•High-speed printing using embedded soft font for all interfaces.

•Compatible with ESC/POS print instruction set, optional columns

and font

(adjusted by DIP

switch);

Advantage Characteristics

•Audible and visual alarm supported, best application for kitchen

menu printing;

1.3 Packing and Accessories

The body of printer

 USB Cable

CD Driver

Power Cable

Thermal Roll

Noted: Each package can not ensure that all of the accessories listed above are always provided at any time, depending on different models (different interfaces) and different customer needs.

2.Communication Ports

2.1 Universal Serial Bus（USB Port）

Connect the printer with the standard usb cable(usb device types are

automatically) , once printer is connected with the PC, install the driver ,

then choose the corresponding port accordingly.

2.2

RJ45 Ethernet Port (10M/100M) (suitable for 80-III

type)

With this port, we can use the network cable and connect the computer

directly, communication and the port number is 9100;

2.3 RS232 Serial Port

RS-232 is developed according to the EIA standard asynchronous

transmission,

the specification as following:

•Data transmission: serial interface

•Synchronization: asynchronous

•Signal Level: +5.4V Serial RS232 Level,logic 1:-5.4v, logic 0: +5.4V

•Hardware Flow Control: Hardware

•Baud Rate:9600bps to 115200bps( Optional )

•Data Length: 8 Bits

•1bit Stop Bit: 1Bit

•Parity: None

The wiring method of the serial interface printer following the

standard rules of Serial Interface EIA standard. Consumer can get

the current default baud rate from “ Print Test Page ”and also can

adjust the baud rate via DIP switch ( DIP switch is on the bottom of

the printer

3.Basic Function Operation

3.1 Indicator Light & Printer Status

The printer has 3 Led Indicators( Power / Error and Paper

Out ),Power indicator will lights on once power is plugged in. And Error

Led will lights on when any error arose ( Paper Out / Temperature is too

high / mal-position of the carriage unit on the print head ); We can

press the “FEED” button to test the paper feeding function if the power

indicator looks well.

3.2 Printer Operation

• Switch on: Ensure the adapter properly connected with the printer,

press the switch on the “1”position, printer turns on.

• Switch off: Press the switch on the other side “O”.

• Paper Feeding: Press “ FEED” button when powers on, paper will

keep running & stop to run when loosen this button.

• Self Printing Test : Switch off the printer then press “FEED” button

and do not release. Press the “POWER” button at the same time till the

“ ERROR” indicator on, release the button about 1 second after the

“ERROR” indicator off. Then we can read the current setting from the

test page.

• Hexadecimal printing: Power off the printer, press “FEED” button &

do not release, press “POWER” button at the same time until the

“ ERROR” indicator on, release the “FEED” button about 3 seconds after

the “ ERROR” indicator off ; The way to quit Hexadecimal printing model

is just press “ FEED” button by three times.

• Aging model printing: power off the printer, press “ FEED” and hold it

until the “ Error” indicators turn on and off; repeat this operating if we

wish to exit the aging mode.

DIP Switches and Instruction

4.Cleaning Of the Printer

We need to clean the print head if problems as below.

1 Printing is not clear, but thermal paper is ok;

Item

Function

OFF

Cutter

YES

Buzzer

YES

Print Density

YES

CN/EN

Convert

Empty

Baud Rate Set

YES

Baud Rate

Baud Rate Selection Instruction

No.6

No.7

No.8

Baud

Rate

ONONON

115200

ONONOFF

38400

OFFON19200

OFF

9600

2 Some columns on the printed pages are not clear

3 Noisy paper feeding

Cleaning steps

1. Turn off the power,open the printer cover and take off the paper roll.

2. We have to wait for a while if we just finished the printing.

3. Use a soft brush or wrung-out ethanol immerged cotton to clean the

print head. Remember to turn on the gear while lubricating to

ensure a completely lubricated;

4. Close the cover once cleaning done and try it later.

Cautions:

• Make sure the power of the printer is turned of during the

maintenance.

• Hands or other metal tools away from the surface of the printer

head,do not use tweezers to scratch the surface of the printer head and

other sensitive parts.

• Do not use gasoline,acetone and other organic solvents for printer

head cleaning.

5.Installation Wizard

5.1 Hardware Connection

Ensure all the cables connected correctly( e.g. Adapter / Interface

Cables / RJ-11 cable ) . Open the cover and load the paper rolls and

cartridge ( Paper Loading Direction as below )

Jpg-1

5.2 Driver Installation

1: Insert the driver CD and find the corresponding driver file and install

it.Choose you desired languages as below;

2: Click OK once language selected and now we come to below jpg ,

then click Next.

3 :Read the Software License Agreement information carefully and click

4 :Click Next and we come to below step, please neglect the Warning

from your anti-virus software during the installation .

5: Select your desired operating system and click “ NEXT”

6: Select the corresponding printer type and go next

7: Installation Done

5.2.1 USB Port Connection ( If your desired port is

USB )

1: Open “ Properties “ then choose “ Ports ”

We can see many usb ports if there is other usb printer used in this PC.

Select the unoccupied usb port and click “Apply”

Remarks: Ensure the printer is power on & cable connects to the

computer for the 1sttime use. Or we can not find “ USB001” ; check if we

can find “ USB Print supporting ”in below location :

Path: My Computer - Properties - Management - Devices Manager -

Universal Serial Bus Controller ), if not , please recheck the cable and

printer connecting way.

2: Click “ General ”and let back to this step then “ Print Test Page “

If the print test page works well, that mean all setting is ok.

Remarks: If “ Printer Error “ , we should back to “ Ports” and try the USB

ports one by one until it is ok.

5.2.2 Ethernet Connection ( If your desired port is

Ethernet )

1: Get the IP address from a Self Printing Test Paper

Switch off the printer then press “FEED” button and do not release.

Press the “POWER” button at the same time till the “ ERROR” indicators

on, release the button about 1 second after the “ERROR” indicators off.

Then we can read the current setting from the self printing page.

（Default IP Address is：192.168.1.100）

Open “ Properties” then click “ Ports ”

2: Select “ Add Port”we can see below jpg

3: Click “ Next ”

4: Next and choose “ Generic Network Card “ then click Next

5: Next

6: Click Finished and we can check the added ports as below jpg

7: Let’s back to “General”and click “Print Test Page ”

If the print test page works well, that mean all setting is ok.

We can also change the setting by clicking “ Device Settings ” ( print

method setting ,cash drawer setting, paper cutter setting etc ) - Below

jpg for reference ;

5.2.3 Serial Port Connecting ( If your desired port is

Serial )

1: Following “ Printer - Properties - Ports ” as below

2: Select “COM1” - “Configure Port ” - default setting as below jpg

We should refer to the default baud rate from the self test page and

input the same baud rate above or there will be error in the printing.

Once setting parameters confirm, click “ Apply “ we come to below jpg;

Click “ Apply ”

3: Back to “ General”and try “ Print Test Page”

If the print test page works well, that mean all setting is ok.

Try below setting if we the printing speed is too slow:

- Cl ick “ Device Settings “ ---- “Print Mode” ---- select “ Print as soft

font “

5.2.4 Bluetooth port to be used (if you choose models support

Bluetooth printing)

1: Make sure you are using the device (such as a laptop) is

Bluetooth-enabled, then activate Bluetooth, Bluetooth started

successfully, you can see the computer icon on the

bottom right of the display.

2:Power on the Bluetooth printer.

3:To add the Bluetooth printer, please left-click the - click

“Add a Bluetooth Device” ,then you will enter wizard screen ,

please choose “My device is set up according and ready to be

found”click “Next”(showed as below).

4:if you can see screen as below,then the device is searching

the bluetooth printer,please wait.

5:Once the Bluetooth printer is found. You can see it listed on

the screen, Here, for example,LY80 Bluetooth printer is

successfully found. Please click “-LY80”, click “Next”

6:Choose “Let me choose my own passkey”, then enter

“1234”(this is factory default passkey, if you want to change it,

you have to inform us to set the new passkey for you in our

factory before shipping),then click “Next”.

7:if you can see the screen as below, that means the Bluetooth

printer is already connected. Please notice the assigned COM

ports ,then Click”Finish”.

(Note: The Bluetooth device will automatically assign a COM

port.)

8: Now if you want to test if the printer is OK to print, you could

use a com tool , and send printed data to Outgoing COM

port( just as above image shown: COM5).

(Com tool setting is 9600,N,8,1.)

6. Ethernet Setting

When using the Ethernet to printing need to be modified Mac, IP, subnet mask, gateway, web printer function can be used to modify, the main changes as follows: 1, connect the power, using a crossover cable to connect your PC to the printer, such as a router connection, printer and computer are connected to the router. 2, hold down the "FEED" button while turning the printer power switch, and when "PAPER OUT" indicator light, release the "FEED" button, the printer prints a self-test page, get on the self-test page, such as "Image I" in the red box after restarting the printer within the relevant information, as shown below:

Image 6.1

3, modify the IP address of the computer and printer are in the same network segment, subnet mask and gateway set to the same printer. As shown in “image 6.2”, and then press the "OK"

Image 6.2

4, open the PC browser, enter the IP address on the self-test page in the browser address bar, as shown in “image 6.3” Enter after entering the link. Enter into the interface shown in “image 6.4”.

Image 6.3

Image 6.4 Information

2, choose the left “Configuration” options into the Ethernet related information settings page, as shown in “Image 6.5”, according to the actual needs of the page printer network port settings related information, modify each one back after clicking "Save" button to save the settings.

Image 6.5 Configuration

3, restart the printer, enter the IP address of the modified computer inside the browser address bar, enter the printer settings link. 4, re-enter the web will be displayed after the relevant Ethernet modify information on the new settings page after page, then you can enter the Printer Test option which test the printer can achieve normal correlation function, as shown in “Image 6.6”. Its description of the relevant button:

Print: Print the contents of the text box inside Feed: take the paper test Cut: cutter test BarCode: barcode printing test OpenBox: Open the cash drawer test Init Printer: printer initialization Restore Factory Settings: Restore factory settings (with caution)

Image 6.6 Printer test

7,: normally we don’t advise clients to modify the printer Mac address, as that "Mac Address" option “image 6.5” interface, because arp cache problem router or computer can cause the system to wait after modifying the Mac automatically refresh or that manually refresh arp after the cache in order to properly connect the printer to the computer, to achieve a normal Ethernet communication; under such special circumstances really need to modify the Mac address, and recommends the following actions to manually refresh the arp cache to achieve the fastest speed of the printer connected to the computer, to achieve normal print. Modifying step is as follows: 1, on the “image 6.5” interface modification after pressing need of Mac "Save" button to save the Mac address to achieve, and then shut down. 2,After two runs, while holding down the winkey + "run" R key or click the Start menu and enter the following “image 6.6” interface as shown in “Image 6.7” dos cmd into the environment.

Image 6.7 Run “cmd”

Image 6.8 DOS environment

3, type arp -d at the interface shown in “Image 6.7”, as shown in the drawings

6.8 Enter after running.

Image 6.9 run “arp -d”

4, After the operation the operation to the printer on again, this time to go up the interface shown in “image 6.9” ping the printer, the format for ping ip address (eg ping 192.168.1.100), as shown in “Image 6.10”. As follows after the ping can reply to the white box shown in “Image 6.10” below, compared with the printer and the computer can be connected. You can now keep up with bit machine connection is normal for normal printing.

Image 6.10 Test connection

7.WIFI IP Setting

The setting parameters of 80 wifi thermal printer through the browser configured, the steps as below:

1, Plug and switch on the printer.

2,Find the wireless network and link it. Then find the file named

“

HF-A11

”

and link it

–

after successful connection , go to next step.

3, Put the IP address ( 10.10.100.254 ) into the browser address bar, press enter we can see as below:

Enter “ admin” for the user name and default password is also “admin”. Press ok and then Next:

Select “AP+STA mode” , and save.

Note: When the module is selected to STA mode (NIC), then re-start the module, you can not reuse the wireless configuration, SSID number can not be found.

4, Select “ STA Setting ” as below;

5, Then click “Scan”, it will appear selection as below:

Above are all your current wireless network, select one of your wireless device available to be used, then click “ OK ”.

6, Input the correct configuration within the dialog, as below:

STA setting is complete, click "save".

7, Select "Other Setting", setting as below:

After finish the setting, click “ Save”.

8,Restart the module, as below:

Module configuration is complete

9, Click computer“Start

” “

Run”, Input word“CMD

”，

as below

：

Input “ping 192.168.1.105 -t” as below

If details shows as below , means connection is Ok

Return to the driver -" properties " - " port "-" add port ", consistent with the add ports:

8.Operating Manual for Android OS

This manual applies to all of our android OS compatible printers

( both 58mm & 80mm width printer)

Currently, the common communication ports we used for android

OS are ( USB、Ethernet、Bluetooth and WiFi )

If you want to use Android Device connected with our printer,

first of all make sure that printers can be supported Android

Operate System, proceed as follows ( Bluetooth as example):

Step 1:

- Insert the CD driver disc into the CD-ROM, connect your cell

phone with your computer;

Step 2:

- Find the File Named “ SDK” from the CD driver, Then follow

the path :

“ BLUETOOTHDEMO ----bin----PrintDemo.APK “, install it in

your Android phone.

(Default pairing password for Bluetooth

connection is “ 1234” )

Step 3:

- Connect your cell phone with our printer once installation

done .

Step 4:

- Find this icon and open it. (Ethernet interface need to

enter the IP, you can get it from the self-test page, WIFI need

to enter your IP of own setting), click on the "Connect Printer"

after the connection successfully, click on the "Print Test Page",

the printer will work.

If you use the "Ethernet interface", "USB", "WIFI"

communication, set "BluetoothDEMO" from "Step 2" into the

corresponding "NETDEMO", "USBDEMO" and "WIFIDEMO".

Customer can get all the original code from below path if

you need to develop your own APK ( Path is:

)

9.Operating Manual for IOS OS

1. Download the Test Tools “Printer-X” from App Store,as below:

(Image 1)

2. Turn on the Apple mobile Bluetooth , then click “Printer-X”:

(Image 2)

3. In“Printer-X”will search “BlueTooth Printer”

(Image 3)

4. Connect successful, put content into Edit Box to test printing.

Test: bold, underline, double width, double height, (minimum font)

(Image 4)

(Image 5)

10.General Troubleshooting

1: Why serial port printer printing messy code?

A: Ensure the baud rate setting in the PC is same as the printer

baud rate. ( we can see printer baud rate from self test page)

2: Self printing test is ok,but printer does not work after driver

installation.

A: Recheck the installation according to above installation

wizard and see if we selected the right port or ask service center

for advice if needed.

3: Cash drawer does not open?

Please enable the cash drawer function from device settings

and check the cable connecting way or contact service center for

advice if needed.

4: Malfunction of paper feeding?

Use soft brush to clean the paper sensor and try again or send

it to the service center for repair.

5: Messy code printing after a period of time

Interface board damaged , please replace or repair it.

6: Malfunction of the indicator light

Check the cable connecting way / adapter / power cord /

switch on or off? Or contact the service center for repair.

7: Ethernet printer does not printer after linked with a router.

A：

Make sure the network cable and router port works well, does

the printer IP and router IP are on the same network segment? Is

the printer IP occupied by other device ? We can modify the ip

with our ip setter software attached in the cd driver. Test once

modify the ip : Start - Run - input the 8printer IP - see if any

response; or contact our service center for repair.

8: Messy code printing except Arabic numeral printing.

language switching incorrectly,please turn on the SW-4

switch on the DIP switches.

9: Fuzzy printing of Chinese character

ON Please turn on the SW-3 switch ( DIP switches on the

bottom of the printer )

10: Malfunction of the auto paper cutting

See if the SW-1 is off and ensure the cutting function is

Enabled or contact the service center for repair.

11: Red indicator keep flashing during the printing.

Usually it is due to the high temperature of the print head. If

printing stopped,please contact the service center for repair.

12: How to install a network shared printer driver?

Find the driver file of the shared printer from network

neighborhood and click it.

13: Communication interrupts and can not print if multiple

ethernet printers works simultaneously, How to solve this

problem?

First check if the network then get the printer ethernet ID, to

see if any conflicts of the ethernet ID. Give a specified Ethernet

ID to each printer to avoid this problem.

14: Printing speed is very slow for serial printer

follow this path and change the set accordingly : Driver --

Properties -- Device Settings -- Print Mode -- Print as soft font

15:Water or other liquid spills into the printer

Cut off the power,we can dry the main board or printer head

with a hair dryer, careful of the temperature ( average 50 degree is ok )

16: Print page without any content (White)

：

1.Connect printing is ok but self printing test is white

2.Without any contents for both printing method

Solution for 1. Font damaged & replace the font chips.

Solution for 2. Please replace the printer head and try again.

Contact service center for repair if same problem after replace the

printer head.

17: How can we reset to default setting?

Find the card slot on the bottom of the printer.Press the black

key ( just press and release ---Reset the IP to default Only )

18: How to reset the WiFi default setting?

Find the card slot on the bottom of the printer.Press the black

key & Hold on ( about 10 seconds ---Reset the WiFi to default )

Netum POS-7650 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual