NETSCOUT Systems A520X Users Manual

AirMagnet A5200 Sensor
®
User Guide
© 2009 AirMagnet®, Inc. All rights reserved.
®
A5200 Sensor User Guide.
This User Guide is furnished under license and may be used or copied only in accordance with the terms specified in the license. The content of this document is furnished for informational purposes only and should not be construed as a commitment on the part of AirMagnet, Inc. AirMagnet, Inc. reserves the right to modify the content of this document without notice.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form or by any means without the prior written consent of AirMagnet, Inc.
®
AIRMAGNET
, INC. SHALL NOT BE HELD LIABLE FOR ERRORS, INACCURACIES, OR OMISSIONS THAT MAY EXIST IN THIS DOCUMENT; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS CONTENT.
®
and AirWISE® are registered trademarks, and the AirMagnet logo is a trademark, of AirMagnet, Inc. All the other product names mentioned herein are trademarks or registered trademarks of their respective companies.
AirMagnet, Inc.
830 East Arques Ave.
Sunnyvale, CA 94085
USA
Compiled in the United States of America. January 15, 2009.
Documentation ID: 5200-v01-0001-USG-01-011509
Hardware Warranty i

Hardware Warranty

1. Products Warranty.

AirMagnet warrants that all Products (including associated firmware) sold by AirMagnet to Customer under the terms of this Agreement will be free from defects in workmanship and materials and shall fully comply with: (i) the Product Specifications as published under normal use and service, (ii) the End User documentation and (iii) all applicable United States laws, rules and regulations in effect at the time of Product shipment to Customer for a period of one (1) year after shipment to Customer. If any Product, or part thereof, contains a defect in materials or workmanship, or otherwise fails to conform to the Specifications, during the warranty period, AirMagnet shall, at its option and expense, correct any such defect by replacing, or repairing such defective Product.

2. Warranties Exclusive.

THE FOREGOING WARRANTIES, TERMS OR CONDITIONS ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE.

3. Warranty Exclusions.

AIRMAGNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSES THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ITS END USER'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD. AIRMAGNET DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS TRANSMITTED BY THE PRODUCTS.
AirMagnet A5200 Sensor User Guide
ii Hardware Warranty

4. Product Repairs.

AirMagnet will Repair a defective Product and forward the same back to Customer. AirMagnet will upgrade Repaired Product to the most recent engineering change level. Any Repaired Product shall be warranted for three (3) months or the remainder of the initial warranty period, whichever is longer. This statement excludes Products that has been damaged by accident, abuse or misuse. AirMagnet's obligation to Repair defective Products under this section is subject to Customer's strict adherence to the RMA procedures set forth in Section 5.

5. Return Material Authorization (RMA).

AirMagnet shall provide Customer with RMA procedures. The following procedure shall apply to AirMagnet’s Repair of Products.
(i) Management.
AirMagnet will use its best efforts to provide Customer with an RMA number within Customer will ship RMA returns to AirMagnet with enough information to allow AirMagnet to reproduce the problem promptly.
three (3) business days after receipt of request.
(ii) Turn-Around Time.
AirMagnet will Repair any defective Product within which it can
produce the problem and forward the same back to Customer
re within five (5) business days after receipt. At Customer’s option, AirMagnet will provide advanced replacement unit as in AirMagnet’s published price list.
(iii) Shipping Charges.
During the warranty period, Customer charges and assume risk of loss for Products shipped to AirMagnet for Repair. AirMagnet will pay transportation charges by UPS ground or FedEx ground service and assume risk of loss for all Products returned to Customer during the warranty period. Customer can request and pay for expedited service by providing Customer’s own UPS or FedEx number, or by credit card prepayment. After warranty expires, Customer shall pay all (round trip) shipping charges.
AirMagnet A5200 Sensor User Guide
will pay transportation
Hardware Warranty iii
(iv) Packaging requirements.
On all Products returned to Customer, Ai identifies Product, including model number, serial number, current revision level, and RMA number.
rMagnet will affix label that

6. Pricing and Out-of-Warranty Repairs.

There is no charge for in-warranty Repairs, except as provided in Section 3. For each Product purchased under this Agreement, AirMagnet agrees to make out of warranty repair services available to Customer for a period of three (3) years after the expiration of the one (1) year warranty period for such Product. Charges for out of warranty repair services, upgrade kits, and spare parts will be at AirMagnet’s published price list.
AirMagnet A5200 Sensor User Guide
iv Hardware Warranty
AirMagnet A5200 Sensor User Guide
Table of Contents v

Table of Contents

Hardware Warranty...................................................................................i
1. Products Warranty........................................................... i
2. Warranties Exclusive....................................................... i
3. Warranty Exclusions........................................................ i
4. Product Repairs............................................................... ii
5. Return Material Authorization (RMA)........................... ii
6. Pricing and Out-of-Warranty Repairs............................ iii
Chapter 1: Introduction............................................................................1
Product Overview............................................................................1
Checking Product Package Content ................................................1
A5231 Sensor Mounting Bracket Kit..............................................2
Getting Technical Support...............................................................2
Product Documentation...................................................................3
Chapter 2: Getting Started.......................................................................5
A5200 Sensor Exterior Views.........................................................5
A5200 Sensor LEDs........................................................................6
A5200 Sensor Rear Panel Interfaces ...............................................8
A5200 Sensor RF Connectors .........................................................9
A5200 Bottom Cover.....................................................................10
Applying Tamper-Evident Seals ...................................................11
Chapter 3: Installing A5200 Sensor.......................................................13
A5200 Sensor Zero Configuration ................................................13
Installing the A5200 Sensor ..........................................................13
Installing the A5200 Sensor on a Counter Top .................13
Mounting the A5200 Sensor on a Wall.............................14
Installing A5200 Sensor on a T-Rail.................................14
AirMagnet A5200 Sensor User Guide
vi Table of Contents
Installing A5200 Sensor with A5031 Mounting Bracket .15
Powering Up A5200 Sensors.........................................................16
Powering Up via an 802.3af-Compliant PoE Injector...... 16
Powering Up Directly via an 802.3af-Compliant Switch. 17
Appendix A: A5200 Sensor Specifications.............................................19
Appendix B: A5200 Standard Antennas................................................23
Index..........................................................................................................25
AirMagnet A5200 Sensor User Guide

Chapter 1: Introduction 1

Chapter 1:
Introduction

Product Overview

Thank you for choosing AirMagnet A5200 Sensor!
AirMagnet A5200 Sensor is a new generation of the AirMagnet SmartEdge Sensor family. It features the new Intel xScale 425 533­MHz processor, a standard 10/100 MB Ethernet Base-T port with IEEE 802.3af Power over Ethernet (PoE) compliance, four 2.4-GHz/5­GHz dual-band antennas, and zero configuration. Using the latest
802.11n wireless technology, the new sensor platform offers great network coverage, speed, reliability, and security. It also offers unprecedented ease in deployment and maintenance.
For detailed product specifications, see “Appendix A: A5200 Sensor Specifications”.

Checking Product Package Content

A complete AirMagnet A5200 Sensor product package contains the following items:
One (1) printed AirMagnet A5200 Sensor Information Sheet
One (1) AirMagnet A5200 Sensor
Four (4) standard dual-band 2.4-/5-GHz removable antennas
One (1) DB9 female/female serial cross-over console cable
In case any of these items is missing or damaged, contact your AirMagnet product reseller or AirMagnet technical support immediately.
AirMagnet A5200 Sensor User Guide
2 Chapter 1: Introduction

A5231 Sensor Mounting Bracket Kit

The A5231 Sensor Mounting Bracket Kit is needed for mounting the A5200 Sensor on the wall or a T-rail. The kit is optional and can be purchased separately from AirMagnet.
The whole Mounting Kit contains the following items:
One (1) AirMagnet A5231 Mounting Bracket
3
Four (4) #8x
Four (4) plastic anchors, and
Four (4) spacers
The new A5200 Sensor is also backward compatible with the A5031 Mounting Bracket which provides extra security for the Sensor. Contact AirMagnet sales department for more information.
/4 in. screws

Getting Technical Support

AirMagnet A5200 Sensor is a plug-and-play WLAN appliance that requires no configuration. Once it is connected to a WLAN, it will be able to automatically find and communicate with the AirMagnet Enterprise Server provided that the server is already installed on the network. If you encounter any problem when installing and/or using the A5200 Sensor, you may contact us for technical support using the following:
Table 1-1:AirMagnet Technical Support Contact Information
Way of Contact Contact Information
Phone: (877) MAGNET5 (624-6385) (Toll-free); or
Fax: (408) 744-1250
E-mail: support@airmagnet.com
AirMagnet A5200 Sensor User Guide
(408) 400-0200 (Option 3)
Chapter 1: Introduction 3
Table 1-1:AirMagnet Technical Support Contact Information
Way of Contact Contact Information
Website: http://www.airmagnet.com
Mail: AirMagnet, Inc.
830 E. Arques Ave. Sunnyvale, CA 94085 USA

Product Documentation

This User Guide covers the key features of AirMagnet A5200 Sensor and its installation procedures. It reflects the status of the product at the time of its release. Any question that may arise thereafter related to the use of the A5200 Sensor will be addressed in the FAQ section on our website. Customers are encouraged to use those FAQs before contacting us for technical support. The FAQs can be accessed at http://www.airmagnet.com/faq.
AirMagnet A5200 Sensor User Guide
4 Chapter 1: Introduction
AirMagnet A5200 Sensor User Guide

Chapter 2: Getting Started 5

Chapter 2:
Getting Started

A5200 Sensor Exterior Views

This chapter discusses the physical features of the A5200 Sensor. Figures 2-1 and 2-2 illustrate the exterior of A5200 Sensor from different perspectives.
Figure 2-1: A5200 Sensor Front/Top View
AirMagnet A5200 Sensor User Guide
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