Netscout OneTouch AT G2, OneTouch AT User Manual
OneTouch™ AT G2
and OneTouch™ AT
Network Assistant
User Manual
Revised 01/2018 for Software Release v6.5.1
© 2018 NETSCOUT SYSTEMS, Inc. All Rights Reserved.
All product names are trademarks of their respective companies.
LEGAL NOTIFICATION
Use of this product is subject to the End User License Agreement available at http://
www.netscout.com/legal/terms-and-conditions/ or which accompanies the product at
the time of shipment or, if applicable, the legal agreement executed by and between
NETSCOUT SYSTEMS, INC., and the purchaser of this product ("Agreement").
Government Use and Notice of Restricted Rights: In U.S. government ("Government")
contracts or subcontracts, Customer will provide that the Products and
Documentation, including any technical data (collectively "Materials"), sold or
delivered pursuant to this Agreement for Government use are commercial as defined
in Federal Acquisition Regulation ("FAR") 2.101and any supplement and further are
provided with RESTRICTED RIGHTS. All Materials were fully developed at private
expense. Use, duplication, release, modification, transfer, or disclosure ("Use") of the
Materials is restricted by the terms of this Agreement and further restricted in
accordance with FAR 52.227-14 for civilian Government agency purposes and 252.2277015 of the Defense Federal Acquisition Regulations Supplement ("DFARS") for
military Government agency purposes, or the similar acquisition regulations of other
applicable Government organizations, as applicable and amended. The Use of
Materials is restricted by the terms of this Agreement, and, in accordance with DFARS
Section 227.7202 and FAR Section 12.212, is further restricted in accordance with the
terms of NETSCOUT's commercial End User License Agreement. All other Use is
prohibited, except as described herein.
This Product may contain third-party technology. NETSCOUT may license such thirdparty technology and documentation ("Third-Party Materials") for use with the
Product only. In the event the Product contains Third-Party Materials, or in the event
you have the option to use the Product in conjunction with Third-Party Materials (as
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identify the product and send a request to:
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Attn: Legal Department
NETSCOUT SYSTEMS, INC. reserves the right, at its sole discretion, to make changes at
any time in its technical information, specifications, service, and support programs.
Chapter 1: Get Acquainted
Overview of Features .......................................................1
Safety Information ........................................................... 3
Contact NETSCOUT ..........................................................6
Additional Resources .......................................................6
AC Adapter and Battery .................................................. 6
Charge the Battery ....................................................6
Switch the Power On ................................................7
Set the Language ......................................................7
Check the Battery Status ...........................................7
Extend Battery Operating Time ...............................7
Extend the Life of the Battery ..................................8
Install and Use the Strap ................................................. 9
OneTouch Platform .........................................................9
Remove and Install a Module .......................................10
Connectors, Keys, and LEDs ........................................... 11
Port A and Port B Connectors .................................15
Receive (Rx)/Link and Transmit (Tx) LEDs ...............17
The HOME Screen .......................................................... 19
Shortcut Bar .............................................................20
Test Tiers ........................................................................21
Touchscreen ................................................................... 24
Entering Text ..................................................................24
Entering Passwords and Other Hidden Text ..........25
URL Keyboard ..........................................................26
IPv4 Address Entry Keyboard ..................................27
IPv6 Address Entry Keyboard ..................................28
Set Preferences ...............................................................29
Language ................................................................. 29
Date/Time ................................................................ 29
Number Format ....................................................... 30
Units for Length Measurements ............................. 30
Timeout Periods (Power-Down and Backlight) .....30
Contents
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Power Line Frequency ............................................ 30
Chapter 2: Setup Wizard
Setup Wizard ................................................................. 33
Working with the Setup Wizard .................................. 33
To Start the Setup Wizard at a Later Time ............ 33
Connect to the Management Port ............................... 34
Handling Management Port Connection Problems 34
Setting up the Cloud Service ........................................ 36
Configuring the Analyzer’s Settings and Tests ............ 36
Setup Wizard Completion ...................................... 41
Chapter 3: Basic Operation
Adding User Tests ......................................................... 43
Add a TCP Test to the Home Screen ...................... 43
Connect to a Network ................................................... 47
Establish a Wired (Copper) Connection ................. 47
Establish a Fiber Connection .................................. 48
Establish a Wi-Fi Connection .................................. 48
Run AutoTest ................................................................. 52
Icons Indicate Test Status ....................................... 53
View the Test Results .................................................... 54
View Detailed Test Results ..................................... 55
Add More User Tests ..................................................... 56
Organize User Tests on the Test Tiers .......................... 57
Rename the Clouds ....................................................... 57
See Off-Screen Tests ...................................................... 58
Run a Single User Test Again ........................................ 58
Edit a User Test .............................................................. 58
Move, Copy, or Delete a User Test ............................... 59
More About AutoTest ................................................... 59
Next Steps ...................................................................... 60
View Other Test Results .......................................... 60
Run Path Analysis, Browse to, or Telnet/SSH to a Test’s
Target Server ........................................................... 60
Configure the OneTouch Analyzer to Use SNMP . 61
iii
Store Your Test Setup in a Profile ..........................61
See Wi-Fi Analysis ....................................................61
See IPv6 Results .......................................................61
Generate a Report ...................................................62
Set Up Remote Control of the Analyzer ................62
Chapter 4: Network Infrastructure Tests
OneTouch Instrument ................................................. 63
Cable Test .................................................................... 69
Copper Cable Test ...................................................69
Fiber Cable Diagnostics ........................................... 74
Link Test ......................................................................75
PoE Test ....................................................................... 76
Wi-Fi Analysis .............................................................. 82
Nearest Switch Test .....................................................82
Wi-Fi Network Connect Test ...................................... 86
Gateway Test ...............................................................92
DHCP Server Test .........................................................95
DNS Server Test ........................................................... 99
Wired Analysis ...........................................................102
Contents
Chapter 5: User Tests
To Add a User Test .......................................................103
To Edit a User Test .......................................................104
Ping (ICMP) Test ........................................................ 105
Purpose .................................................................. 105
Configuration ........................................................105
How it Works .........................................................106
Results .................................................................... 107
Connect (TCP) Test .................................................... 109
Purpose .................................................................. 109
Configuration ........................................................109
Results .................................................................... 112
Web (HTTP) Test ........................................................114
Purpose .................................................................. 114
Configuration ........................................................114
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How it Works ........................................................ 116
Results .................................................................... 116
File (FTP) Test ............................................................ 119
Purpose .................................................................. 119
Configuration ........................................................ 119
How it Works ........................................................ 121
Results .................................................................... 122
Email (SMTP) Test ..................................................... 124
Purpose .................................................................. 124
Configuration ........................................................ 124
How it Works ........................................................ 125
Results .................................................................... 126
Wired Performance Test ........................................... 129
Purpose .................................................................. 129
Configuration ........................................................ 130
Run the Test .......................................................... 139
How it Works ........................................................ 139
Results .................................................................... 139
Wi-Fi Performance Test ............................................. 144
Purpose .................................................................. 144
Configuration ........................................................ 145
Run the Test .......................................................... 149
How it Works ........................................................ 149
Results .................................................................... 150
Multicast (IGMP) Test ............................................... 154
Purpose .................................................................. 154
Configuration ........................................................ 154
How it Works ........................................................ 155
Results .................................................................... 155
Video (RTSP) Test ...................................................... 156
Purpose .................................................................. 156
Configuration ........................................................ 157
How it Works ........................................................ 157
Results .................................................................... 158
Chapter 6: Profiles
Asterisk (*) After the Profile Name ............................ 162
v
Open the Profiles Screen ............................................. 162
Save a Profile ................................................................162
Load a Profile ...............................................................163
Rename or Delete a Profile .........................................163
Export and Import Profiles ..........................................163
View a Profile File ........................................................ 165
Editing Profiles .............................................................165
Chapter 7: Wired Analysis
Wired Analysis ...........................................................167
Description ............................................................. 167
Configuration ........................................................168
SNMP ......................................................................169
Slow Discovery .......................................................169
How Wired Analysis Works ...................................169
Results .................................................................... 170
To Show Wired Device Details ..............................173
Wired Analysis Tools .................................................... 177
Add Test .................................................................177
Port Scan ................................................................178
Path Analysis ..........................................................179
MultiPort Statistics ................................................184
Web Browser ......................................................... 190
Telnet/SSH .............................................................. 190
Contents
Chapter 8: Wi-Fi Analysis
OneTouch AT G2 Additional Wi-Fi Features ........ 193
Enable Wi-Fi ................................................................. 193
Enable Connect Mode ...........................................194
Wi-Fi Icon on the HOME Screen ..................................194
Stopped .................................................................. 194
Linked and testing ................................................ 195
Linked but not actively testing .............................195
Scanning ................................................................ 195
Wi-Fi Analysis ............................................................... 196
Passive Wi-Fi Analysis ............................................196
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Active Wi-Fi Analysis ............................................. 196
Wi-Fi Analysis Screens ................................................. 196
Network Analysis ......................................................... 197
To Show Network Details ..................................... 200
Network Details .................................................... 202
Access Point Analysis ................................................... 203
To Show AP Details ............................................... 206
AP Details .............................................................. 207
Client Analysis ............................................................. 213
To Show Client Details .......................................... 216
Probing Client Details ........................................... 221
Channel Analysis ......................................................... 222
Channel Overview ................................................. 225
To Show Channel Details ...................................... 226
Interferer Analysis ....................................................... 228
To Show Interferer Details ................................... 231
Wi-Fi TOOLS ................................................................. 234
Name Tool ............................................................. 234
Authorization Status Tool and Default Setting .. 235
Connect Tool ......................................................... 238
Locate Tool ............................................................ 243
Chapter 9: Tools
Test Settings ................................................................ 248
Wired ..................................................................... 248
Wi-Fi ....................................................................... 252
Analysis .................................................................. 253
Link-Live Cloud Tools .................................................. 253
Claim Unit: ............................................................. 253
Cloud Proxy: .......................................................... 254
Port: ....................................................................... 254
Upload AutoTest Results: ..................................... 254
Periodic AutoTest .................................................. 254
Cloud Remote: ...................................................... 255
Unit Name: ............................................................ 255
Testing Tools ................................................................ 256
Capture .................................................................. 256
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Contents
VoIP Analysis ..........................................................256
Wi-Fi Network Validation .....................................268
iPerf Test ................................................................280
Performance Peer ..................................................292
Browser .................................................................. 292
Telnet/SSH .............................................................. 294
Toner ...................................................................... 294
Flash Port ...............................................................295
FiberInspector/WebCam ........................................295
WebCam and Remote View ..................................298
File Tools .......................................................................299
Profiles ................................................................... 299
AP Authorization ..................................................299
Reports ................................................................... 300
Screens ................................................................... 306
Maintenance Tools ......................................................307
Version Information ..............................................307
Management Port .................................................308
Battery Status ........................................................ 312
Language ............................................................... 312
Date/Time .............................................................. 312
Number .................................................................. 312
Length .................................................................... 312
Timeout Period ......................................................313
Audible Tone .........................................................313
Power Line Frequency ........................................... 313
Display .................................................................... 313
Update Software ................................................... 314
Options .................................................................. 315
Export Logs ............................................................315
Factory Defaults (Erase Data) ...............................316
Chapter 10: Packet Capture
General Information about Capture Filters ...............319
Filters Perform a Logical AND Operation ...................320
Packet Capture Speed and Dropped Frames ..............321
SD Card ......................................................................... 321
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Wired Packet Capture Connection Options ............... 321
Port A Only (Single-ended Packet Capture) ........ 321
Ports A and B ......................................................... 322
Inline Packet Capture ........................................... 322
To Configure Wired Packet Capture .......................... 323
Port A Filter and Port B Filter ..................................... 324
MAC ....................................................................... 324
VLAN ...................................................................... 324
IP ............................................................................ 324
Port ........................................................................ 324
NOT ........................................................................ 324
IPv6 ........................................................................ 324
COPY FROM B and COPY FROM A Buttons ......... 325
Speed/Duplex ............................................................... 325
File Size Limit and Frame Slice Size ............................ 325
Frame Size Limit .................................................... 325
Frame Slice Size ..................................................... 325
Next Step ..................................................................... 325
Wi-Fi Packet Capture ................................................... 325
Enable Wi-Fi .......................................................... 326
Configure Wi-Fi Packet Filtering ................................ 327
To Manually Configure a Filter .................................. 327
Channel ................................................................. 328
Channel Mode ....................................................... 328
Device BSSID/MAC ................................................. 329
Control Frames ...................................................... 329
Data Frames .......................................................... 329
Management Frames ............................................ 330
Files Size Limit and Frame Slice Size .................... 330
File Format ............................................................ 330
Next Step ..................................................................... 330
To Automatically Configure a Filter ........................... 331
Open the Wi-Fi ANALYSIS Screen ............................... 331
Filter by AP ............................................................ 331
Filter by Client ....................................................... 333
Filter by Channel ................................................... 334
Start Packet Capture ................................................... 334
Stop Packet Capture .................................................... 336
AutoTest Capture ........................................................ 337
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To Enable or Disable AutoTest Capture ...............337
To Save an AutoTest Capture ...............................337
Managing Capture Files .............................................. 338
Analyzing Capture Files ...............................................339
Chapter 11: Managing Files
Using the Built-in File Manager ..................................341
Remote User Interface and File Access .......................347
User Interface Remote Control .............................348
Remote File Access ................................................ 349
Other Remote Access Information .......................352
SD Card ......................................................................... 353
USB Flash Drive ............................................................353
Chapter 12: Maintenance
Maintenance ................................................................ 355
Clean the Analyzer ......................................................355
Extend the Life of the Battery .................................... 355
Store the Analyzer .......................................................356
Remove and Install the Battery ...................................356
Contents
Chapter 13: Link-Live Cloud Service
Overview ......................................................................359
Link-Live Cloud Service Support Page ..................359
Infrastructure and User Tests in the Cloud ..........359
Setting Up and Accessing the Cloud Service ..............360
Creating a Link-Live.com Account ........................360
Claiming Your Unit ...............................................360
Setting up Periodic AutoTest ................................361
Naming your OneTouch AT ..................................364
Remote Access from the Cloud ...................................365
Preparing Your Unit for Remote Access ..............365
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Chapter 14: Specifications
Environmental and Regulatory Specifications .... 367
Cables .................................................................... 368
Network Ports ....................................................... 368
Supported Network Standards ............................ 368
SFP Adapters ......................................................... 369
Wi-Fi Antennas ...................................................... 369
Wi-Fi Adapter ........................................................ 369
Power ..................................................................... 372
Certifications and Compliance ............................. 372
Memory ................................................................. 373
Headset Jack .......................................................... 373
Dimensions ............................................................ 373
Weight ................................................................... 373
Display ................................................................... 373
Regulatory Information ........................................ 373
FCC and IC Interference Statement ..................... 374
Identification Numbers ......................................... 375
Exposure to RF Energy .......................................... 376
Regulatory Statements ............................................... 378
xi
List of Figures
1 The OneTouch AT Network Assistant............................................... 2
2 Install and Use the Hang Strap ......................................................... 9
3 Remove and Install a Module ......................................................... 10
4 Features of the Main Unit............................................................... 11
5 Left Side View .................................................................................. 12
6 Right Side View................................................................................ 13
7 Insert the SD Card ............................................................................ 14
8 Top End View - Connectors ............................................................. 15
9 Top End View - LEDs ........................................................................ 16
10 Battery Compartment...................................................................... 18
11 Kensington Security Slot ................................................................. 18
12 The OneTouch AT Home Screen ..................................................... 19
13 Keyboards for Text Entry................................................................. 25
14 Keyboard for URL Entry................................................................... 26
15 Keyboard for IPv4 Address Entry .................................................... 27
16 Keyboard for IPv6 Address Entry .................................................... 28
17 Management Port Button in TOOLS Menu.................................... 35
18 Management Port IP Address ......................................................... 35
19 The Home Screen ............................................................................. 44
20 ADD TEST Screen.............................................................................. 45
21 Connect (TCP) Test Setup Screen .................................................... 45
22 URL Keyboard .................................................................................. 46
23 Wi-Fi Test Settings Screen ............................................................... 49
24 Signal Offsets Screen with Channel Selected................................. 51
25 Noise Offsets Screen with Bands Selected...................................... 52
26 HOME Screen After Running AutoTest .......................................... 54
27 Connect (TCP) Test Results Tab ....................................................... 55
28 Seeing Off-Screen Tests................................................................... 58
29 Wired OneTouch Results ................................................................. 65
30 Wi-Fi OneTouch Results................................................................... 68
31 Cable Connected to WireMapper #1.............................................. 71
32 Shielded Crossover Cable Connected to WireMapper #1.............. 71
33 Unterminated Cable Connected to Port A ..................................... 72
34 Unterminated Cable with Shorts and Opens ................................. 72
35 Cable Connected from Port A to Port B ......................................... 73
36 Cable With Only Two Pairs of Conductors ..................................... 73
37 No Cable Connected........................................................................ 74
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38 Fiber Cable Shown on HOME Screen .............................................. 74
39 HOME Screen - PoE Test Passed ......................................................78
40 Detailed PoE Test Results - Test Passed........................................... 79
41 HOME Screen - PoE Test Failed ....................................................... 80
42 Detailed PoE Test Results - Test Failed............................................ 81
43 Nearest Switch - PORT Tab .............................................................. 84
44 Nearest Switch - STATISTICS Tab ..................................................... 85
45 Wi-Fi Network Connect Test Results............................................... 88
46 Roaming Navigation Controls......................................................... 91
47 Gateway WIRED Tab ........................................................................ 94
48 Gateway Wi-Fi Tab........................................................................... 95
49 DHCP Test Results............................................................................. 97
50 DHCP Path Analysis.......................................................................... 99
51 DNS Test Results ............................................................................. 101
52 Add Test Screen..............................................................................103
53 Ping Test Results............................................................................. 107
54 TCP Test Results.............................................................................. 112
55 Web (HTTP) Test Results ................................................................ 117
56 FTP Test Results .............................................................................. 122
57 Email (SMTP) Test Results .............................................................. 126
58 Email Sent From IPv4 Wired Connection...................................... 128
59 Email Sent From IPv4 Wi-Fi Connection........................................ 128
60 Wired Performance Test - Performance Peer Screen ...................132
61 Wired Performance Test Setup Tab .............................................. 137
62 Wired Performance Test Results Using a Single Frame Size........ 140
63 Test Results: RFC 2544 Sweep, Tabular View................................ 141
64 Test Results: RFC 2544 Sweep, Graphical View ............................ 142
65 Wi-Fi Performance Setup Tab........................................................ 146
66 Wi-Fi Performance Test Results.....................................................151
67 Multicast (IGMP) Test Results ........................................................ 155
68 Video (RTSP) Test Results............................................................... 158
69 WIRED ANALYSIS Setup Screen..................................................... 168
70 WIRED ANALYSIS Screen ............................................................... 170
71 Displaying Wired Device Details ................................................... 173
72 Wired Device Details......................................................................174
73 Port Scan Results ............................................................................ 179
74 Wired Analysis Tools Menu ........................................................... 181
75 Path Analysis Results......................................................................182
76 Path Analysis - Detailed Results .................................................... 184
77 MultiPort Statistics Button on Wired Analysis Tools Menu......... 185
78 MultiPort Statistics Button on Path Analysis Tools Menu ...........186
79 MultiPort Statistics Summary Screen ............................................ 187
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Figures
80 MultiPort Statistics Details Screen ................................................ 189
81 MultiPort - Device on Port Details Screen .................................... 190
82 Wi-Fi Analysis Tabs......................................................................... 197
83 Wi-Fi Network Analysis Tab, Sorted by SSID ................................ 198
84 Displaying Wi-Fi Network Details ................................................. 201
85 Wi-Fi Network Details.................................................................... 202
86 AP Analysis Tab .............................................................................. 204
87 AP Details ....................................................................................... 208
88 Bonded Channel AP Details .......................................................... 211
89 Client Analysis Tab......................................................................... 214
90 Associated Client Details ............................................................... 217
91 Probing Client Detail ..................................................................... 221
92 Channel Analysis Tab..................................................................... 223
93 Channel Overview.......................................................................... 225
94 Wi-Fi Channel Details .................................................................... 226
95 Interferer Analysis Tab .................................................................. 229
96 Interferer Details............................................................................ 232
97 Wi-Fi AP Tools Screen .................................................................... 234
98 AP Authorization Status................................................................ 238
99 Multiple Choices for Connect tool................................................ 239
100 Network (left) and AP (right) Connect Tool Results .................... 240
101 Network (left) and AP (right) Connection Logs ........................... 242
102 Directional Antenna Holder.......................................................... 244
103 AP/Client LOCATE Screen .............................................................. 245
104 Interferer LOCATE Screen.............................................................. 246
105 Tools Screen ................................................................................... 247
106 Link-Live Cloud Tools..................................................................... 253
107 Testing Tools .................................................................................. 256
108 The VoIP Analysis Configuration Screen, SETUP Tab................... 258
109 The VoIP Analysis Results Screen, MONITOR Tab ........................ 259
110 The VoIP Analysis Results Screen, LOG Tab.................................. 261
111 The VoIP Analysis Configuration Screen ...................................... 263
112 The VoIP Analysis - Save VoIP Capture ......................................... 264
113 The Wi-Fi Network Validation Screen .......................................... 269
114 Wi-Fi Network Validation SSID Selection Screen ......................... 270
115 Manage Locations for Wi-Fi Network Validation........................ 271
116 Discovered BSSIDs for Wi-Fi Network Validation......................... 272
117 Wi-Fi Network Validation in Progress .......................................... 274
118 Wi-Fi Network Validation Results Tab.......................................... 275
119 iPerf Test Setup Screen .................................................................. 281
120 iPerf Server Screen ......................................................................... 282
121 UDP Protocol Parameters .............................................................. 284
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122 Select BSSIDs for iPerf Test ............................................................ 285
123 Wired iPerf TCP Test Results.......................................................... 286
124 Wired iPerf UDP Test Results......................................................... 287
125 Wi-Fi iPerf UDP Test Results .......................................................... 289
126 FiberInspector Image of an Endface ............................................. 296
127 FiberInspector Image with Measurement Scales.......................... 297
128 File Tools......................................................................................... 299
129 Initial Available Report Options.................................................... 300
130 Save Report Screen—Possible Report Options ............................. 302
131 Report Content Options for AutoTest.......................................... 303
132 Report Content Options for Wired Analysis................................. 304
133 Report Content Options for Wi-Fi Analysis .................................. 305
134 Maintenance Tools......................................................................... 307
135 Management Port Screen Linked Wired ...................................... 309
136 Battery Status Screen ..................................................................... 312
137 Capture Filters - Logical AND Operation ......................................320
138 Single-Ended Packet Capture ........................................................321
139 Inline Packet Capture..................................................................... 322
140 The Wired CAPTURE Screen .......................................................... 323
141 Wi-Fi Test Settings Screen.............................................................. 326
142 Wi-Fi CAPTURE SETTINGS Screen ..................................................328
143 Wi-Fi CAPTURE Screen ................................................................... 332
144 CAPTURE SETTINGS Screen ............................................................ 333
145 Wired Capture Results ................................................................... 335
146 Wi-Fi Capture Results..................................................................... 336
147 The Four File Manager Screens ..................................................... 343
148 SAVE AS Screen .............................................................................. 344
149 Manage Profiles Screen ................................................................. 345
150 File Manager - Export File Tree.....................................................346
151 Browser Remote Access Login Credentials................................... 348
152 Remote Access OneTouch Home Screen....................................... 349
153 OneTouch Web Server Home........................................................ 350
154 OneTouch Remote File Access....................................................... 350
155 Remote Access icon located in Shortcut Bar ................................ 352
156 Management Port Status Dialog - Remote Control Disconnect.. 353
157 Remove and Install the Battery..................................................... 357
158 Periodic AutoTest Status Screen.................................................... 363
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Chapter 1: Get Acquainted
Overview of Features
The OneTouch™ AT Network Assistant is a rugged, easy to use,
hand-held network analyzer. The OneTouch analyzer can be used
to:
Test network connectivity and performance
Diagnose problems that impact network access and
performance
Troubleshoot problems when performing network move/
change/add tasks
The OneTouch analyzer answers questions such as:
Can I connect to the wired and Wi-Fi networks?
Are basic services such as DHCP and DNS operational?
Can I access the Internet from the network?
Are my email and FTP servers working?
Can I receive multicast video?
What is the performance of my wired/Wi-Fi network
infrastructure?
The analyzer features:
User-configurable tests
User-configurable Profiles
Complete L1/L2 measurements of any media type
Two copper/RJ45 and two Fiber/SFP Ethernet ports
One 802.11a/b/g/n/ac Wi-Fi interface
Network services measurements
USB Type A port
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Wired Performance test using a Peer or Reflector
Wi-Fi Performance test with the option of using a Peer or
Reflector
Built-in 10/100 Mbps management port and optional USB Wi-
Fi management port adapter
Ethernet packet capture and Wi-Fi packet capture
The analyzer features a Setup Wizard that guides you through
configuring the analyzer for testing. See “Setup Wizard” on
page 33.
Figure 1. The OneTouch AT Network Assistant
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Chapter 1: Get Acquainted
Safety Information
Safety Information
Table 1 shows the international electrical symbols used on the
analyzer or in this manual.
Table 1. Symbols
Warning or Caution: Risk of damage or destruction to equipment
W
or software. See explanations in the manuals.
X
Warning: Risk of fire, electric shock, or personal injury.
Warning: Class 1 laser when an SFP module is installed. Risk of eye
*
damage from hazardous radiation.
This key turns on the OneTouch analyzer.
Do not put products containing circuit boards into the garbage.
~
Dispose of circuit boards in accordance with local regulations.
WWarning X
To prevent possible fire, electric shock, or personal
injury:
Remove the batteries if the Product is not used for
an extended period of time, or if stored in
temperatures above 50 °C. If the batteries are not
removed, battery leakage can damage the Product.
The battery door must be closed and locked before
you operate the Product.
Repair the Product before use if the battery leaks.
Replace the batteries when the low battery
indicator shows to prevent incorrect measurements.
Turn off the Product and disconnect all cables
before you replace the battery.
Be sure that the battery polarity is correct to
prevent battery leakage.
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Do not disassemble or crush battery cells and
battery packs.
Do not put battery cells and battery packs near heat
or fire.
Do not put in sunlight.
Do not continuously charge battery packs when not
in use.
Do not expose battery pack to mechanical shock.
Do not open the battery pack. There are no user
serviceable parts inside.
Refer to the Product manual for proper instructions
on charging the battery pack.
Do not operate the Product with covers removed or
the case open. Hazardous voltage exposure is
possible.
Remove the input signals before you clean the
Product.
Have an approved technician repair the Product.
Do not put metal objects into connectors.
Do not short the battery terminals together.
For Products with rechargeable batteries, use only
AC adapters approved for use with the Product to
supply power to the Product and charge the
battery.
WWarning: Class 1 and Class 2 Laser Products
To Prevent eye damage and personal injury:
Do not look directly into optical connectors. Some
optical equipment emits invisible radiation that can
cause permanent damage to your eyes.
4
*
Chapter 1: Get Acquainted
Safety Information
Do not look into the laser. Do not point laser directly
at persons or animals or indirectly off reflective
surfaces.
When you inspect fiber endfaces, use only
magnification devices that have the correct filters.
Use the Product only as specified or hazardous laser
radiation exposure can occur.
WCaution
To prevent damage to the Product, accessories, or
cables under test and to prevent data loss, read all
safety information given in all documentation
supplied with the Product.
Do not connect the Product to a telephone line or
ISDN line.
Use the correct cables and connectors when
connecting the Product to a network.
Do not block or restrict the Product’s air intake or
exhaust ports.
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OneTouch AT and OneTouch AT G2
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Contact NETSCOUT
For more contact information, go to our website.
http://enterprise.netscout.com
customercare@netscout.com
Toll free: +1-844-833-3713
International: 978-320-2150
Additional Resources
For OneTouch analyzer product information and accessories, see
http://enterprise.netscout.com.
For help in Link-Live Cloud Service, go to
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AC Adapter and Battery
You can use the AC adapter or the included lithium ion battery to
supply power to the analyzer. The AC adapter recharges the
battery.
Charge the Battery
Before you use the battery for the first time, charge the battery
for about 2 hours with the analyzer turned off.
A fully-charged battery operates for approximately 4 hours of
typical use. The battery typically takes approximately 4 hours to
recharge from 10% to 90% when the analyzer is turned off.
You do not need to fully discharge the battery before
you recharge it.
The battery will not charge if its temperature is
outside the range of 32°F to 104°F (0°C to 40°C).
6
Notes
Chapter 1: Get Acquainted
AC Adapter and Battery
Switch the Power On
To turn on the analyzer, press the green power key +. The key
will illuminate and in a few seconds the HOME screen will appear.
Set the Language
1 On the HOME screen, tap the TOOLS icon (located in the
lower-left corner of the screen).
2 Scroll down to the Maintenance Tools section and tap
Language.
3 Select a language from the list.
4 Press the key to return to the HOME screen.
Check the Battery Status
The battery status icon is located in the upper-left corner of
the screen. The battery status icon is normally green. It turns red
when the battery’s charge drops below 20%. If the battery is not
installed in the analyzer, the icon is red.
When the AC adapter is connected to the analyzer, the AC Power
Indicator LED (see Figure 5) is red while the battery is charging;
green when fully charged. If the battery’s temperature is too high
or too low to permit charging, the AC Power Indicator turns
yellow.
To see more information about the battery status, tap the Tools
icon , then scroll down and tap the Battery Status button.
Extend Battery Operating Time
The display backlight consumes power. Decreasing the display
brightness will increase battery operating time.
You can make the backlight shut off after a period of inactivity.
You can also make the analyzer power down after a period of
inactivity. See “Timeout Periods (Power-Down and Backlight)” on
page 30.
7
OneTouch AT and OneTouch AT G2
User Manual
Extend the Life of the Battery
Recharge the battery frequently. Do not let the battery
discharge completely.
Do not keep the battery at temperatures below -20
4
F) or above +50C (+122F) for periods longer than one
week.
Before you put a battery into storage, charge it to
approximately 50% of full charge.
C (-
8
Chapter 1: Get Acquainted
Install and Use the Strap
Install and Use the Strap
You can install the strap on any two of the four attachment
points on the analyzer.
Figure 2. Install and Use the Hang Strap
OneTouch Platform
The OneTouch platform is a handheld computer and display
platform that accepts modules like the OneTouch AT G2 module.
The modules attach to the system as shown.
GVO013.EPS
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OneTouch AT and OneTouch AT G2
User Manual
Remove and Install a Module
Switch off the analyzer’s power before removing the module.
10
Figure 3. Remove and Install a Module
GVO004.EPS
Chapter 1: Get Acquainted
Connectors, Keys, and LEDs
Connectors, Keys, and LEDs
This section describes the external characteristics of the OneTouch
AT hardware platform.
Figure 4. Features of the Main Unit
GVO005.EPS
LCD display with touch-screen - To change the brightness, tap
TOOLS > Display. See also: “Touchscreen” on page 24.
- Press this key to go to the Home screen. See “The HOME
Screen” on page 19.
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OneTouch AT and OneTouch AT G2
User Manual
AutoTest key - The analyzer is silent on the network
until you run AutoTest. AutoTest initiates link, infrastructure
test, and user test activity. This key performs the same function
as the AutoTest button that appears on the display.
Power Key - The Power Key illuminates when you switch the
power on. Press it again to switch the power off. See also: “AC
Adapter and Battery” on page 6.
Figure 5. Left Side View
Management Port - Connect to the analyzer via this 10 Mbps/
100 Mbps RJ-45 Ethernet Port for:
Remote control of the analyzer
Copying files to or from the analyzer
Browsing the web from the analyzer
SSH or telnet to switches, etc. from the analyzer
12
GVO006.EPS
Chapter 1: Get Acquainted
Connectors, Keys, and LEDs
Power Connector - Connect the supplied AC adapter to a power
source and to the OneTouch analyzer. See “AC Adapter and
Battery” on page 6.
AC Power Indicator - This LED is red while the battery is
charging; green when fully charged.
Headphone Jack - This 3.5 mm connector is provided so you can
use headphones when using the Wi-Fi locate feature.
USB-A Connector - This connector is for the Wi-Fi Management
Port feature and for managing files on a USB storage device
such as a flash drive. See Chapter 11: "Managing Files,"
beginning on page 341.
Many USB flash drives have an LED on the front. Note that the
USB flash drive is inserted into the OneTouch analyzer with the
back of the flash drive facing the front of the analyzer.
You do not need to software-eject a USB storage device before
removing it. Wait for the analyzer to stop writing to the device,
then physically remove it. USB keyboard operation is supported
on the port; mouse operation is not.
Micro-USB Connector - This connector is reserved for future use.
Figure 6. Right Side View
GVO007.EPS
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OneTouch AT and OneTouch AT G2
User Manual
SD Card Slot - This is for inserting an SD card. You can manage
files on an SD card. See Chapter 11: "Managing Files,"
beginning on page 341.
Figure 7. Insert the SD Card
GVO015.EPS
You do not need to software-eject the SD card before removing
it. Wait for the analyzer to stop writing to the card. Then gently
push the card in until a soft click is heard. Release the card and
remove it.
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