Netronix SIP 60X User Manual

User Manual
SIP 60X
Analog IP Gateway
4 or 8 FXS Ports
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Table of Contents
1 WELCOME ................................................................................................................... 4
1.1 Gateway SIP 60X Overview........................................................................... 4
1.2 Safety Compliances ....................................................................................... 4
1.3 Warranty ......................................................................................................... 5
2 CONFIGURE YOUR SIP 60X ...................................................................................... 5
2.1 Equipment Packaging .................................................................................... 5
2.2 Connect The SIP 60X .................................................................................... 5
2.3 Figure 1: Diagram of SIP 60X Back Panel .................................................. 6
2.4 Figure 2: Diagram Of SIP 60X Display Panel ............................................. 6
3 APPLICATION DESCRIPTION .................................................................................... 7
3.1 Examples Of SIP 60X Configurations ............................................................ 7
3.1.1 Application : SIP 60X FXS Gateway with PBX Scenario, VoIP.............. 7
3.1.2 Application: SIP 60X & SIP 60X0 Toll- Free Calls Between Locations .. 8
4 SIP 60X FEATURES .................................................................................................... 8
4.1 Software Features Overview ......................................................................... 9
4.2 Hardware specification ................................................................................. 10
5 BASIC OPERATIONS ................................................................................................ 11
5.1 Understanding Voice Prompts ..................................................................... 11
5.2 Placing A Phone Call .................................................................................... 12
5.2.1 Phone or Extension Numbers............................................................... 12
5.2.2 Direct IP Calls ....................................................................................... 13
5.3 Call Hold ....................................................................................................... 14
5.4 Call Waiting .................................................................................................. 14
5.5 Call Transfer ................................................................................................. 14
5.6 3-Way Conferencing .................................................................................... 15
5.7 Hunting Group .............................................................................................. 15
5.8 Iter-port Calling............................................................................................. 17
5.9 PSTN Pass Through/Life Line ..................................................................... 17
5.10 Sending And Receiving Fax ......................................................................... 17
6 CALL FEATURES ...................................................................................................... 17
7 CONFIGURATION GUIDE ......................................................................................... 18
7.1 Configuring SIP 60X Via Voice Prompt ........................................................ 18
7.2 Configuring SIP 60X With Web Browser ..................................................... 19
7.2.1 Access The Web Configuration Menu .................................................. 19
7.3 Important Settings ........................................................................................ 21
7.3.1 NAT Settings ......................................................................................... 21
7.3.2 DTMF Methods ..................................................................................... 22
7.3.3 Preferred VOCODER (Codec).............................................................. 22
7.4 End User Configuration................................................................................ 22
7.5 Super User Configuration ............................................................................ 27
7.6 Figure 3: Screenshot Of Super User Configuration Login Screen ........... 27
7.7 Saving The Configuration Changes ............................................................. 40
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7.8 Figure 4: Screen-Shot Of Save Configuration Page ................................. 41
7.9 Rebooting From Remote.............................................................................. 41
7.10 Figure 5: Screen-Shot Of Rebooting Page ............................................... 41
8 SOFTWARE UPGRADE ............................................................................................ 41
9 RESTORE FACTORY DEFAULT SETTINGS............................................................ 42
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1 WELCOME
Thank you for purchasing the SIP 60X Analog FXS IP Gateway. The SIP 60X offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The SIP 60X supports popular voice codec‟s and is designed for full SIP compatibility and interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your SIP 60X FXS Analog IP Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, This IP Analog Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for the small – medium business or enterprise.
1.1 Gateway SIP 60X Overview
The SIP 60X series has a compact and quiet design (no fans) and offers superb audio quality, rich feature functionality, strong security protection, and good manageability. It is auto-configurable, remotely manageable and scalable.
The SIP 60X features 4 or 8-port FXS interface for analog telephones, dual 10M/100Mbps network ports with integrated router, PSTN life line in case of power failure,. In addition, it supports the option of 2 SIP Server profiles, caller ID for various countries/regions, T.38 fax, flexible dialing plans, security protection (SIPS/TLS), comprehensive voice codec‟s including G.711 (a/u-law), G.723.1, G.726(16/24/32/48 bit rates), G.729A/B/E.
Caution: Changes or modifications to this product not expressly approved by the
manufacturer, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of the manufacturer.
1.2 Safety Compliances
The SIP 60X is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. Warning: use only the power adapter included in the SIP 60X package. Using an alternative power adapter may permanently damage the unit.
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1.3 Warranty
Netronix markets its products through reseller partner channels, end users should contact the company from whom you purchased the product for replacement or repair.
If you purchased the product directly from Netronix, contact your Netronix Sales and Service Representative for a RMA (Return Materials Authorization) number. Netronix reserves the right to remedy warranty policy without prior notification.
2 CONFIGURE YOUR SIP 60X
Connecting your SIP 60X is easy. Before you begin, please verify the contents of the SIP 60X package.
2.1 Equipment Packaging
Unpack and check all accessories. The SIP 60X package contains:
One SIP 60X VoIP adapter One universal power supply One Ethernet cable
2.2 Connect the SIP 60X
Managing the SIP 60X gateway and connecting the unit to the VoIP network is very simple. Follow these four (4) steps to connect your SIP 60X gateway to the Internet and access the unit‟s configuration pages.
1. Connect standard touch-tone analog phones to the FXS1-FXS8 ports.
2. Insert the Ethernet cable into the WAN port of SIP 60X and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Connect a PC to the LAN port of SIP 60X for initial configuration or if it is being used as a router.
4. Plug the power adapter into the SIP 60X and into a power outlet.
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2.3 Figure 1: Diagram of SIP 60X Back Panel
TABLE 1: Definitions of SIP 60X Connectors
LAN
Connect the LAN port with an Ethernet cable to your PC.
WAN
Connect to the internal LAN network or router.
PSTN Line
1 port
RESET
Factory Reset button. Press for 8 seconds to reset factory default settings.
DC 9V 2A
Power adapter connection
FXS1 - FXS8
FXS port to be connected to analog phones / fax machines
Once the SIP 60X is turned on and configured, the front display panel indicates the status of the unit.
2.4 Figure 2: Diagram of SIP 60X Display Panel
TABLE 2: Definitions of SIP 60X Display Panel
Power LED
Indicates Power. Remains ON when Power is connected
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and turned ON.
RUN LED
Blinking after boot-up.
LAN LED
Indicates LAN port activity
WAN LED
Indicates WAN port activity
LEDs 1 - 8
Indicate status of the respective FXS Ports on the back panel
Busy - ON (Solid Green) Available - OFF
Slow blinking FXS LEDs indicates Voice Mail for that port.
NOTE:
Flash blinking of RUN, WAN LED together indicates a firmware upgrade or
provisioning state.
LEDs POWER, and WAN are ON and READY blinking when device is up and running
and successfully registered to the SIP Server.
3 APPLICATION DESCRIPTION
There are two scenarios where the SIP 60X series can be effectively used to enable any business to leverage the benefits of VoIP and the Internet.
3.1 Examples of SIP 60X Configurations
3.1.1 Application : SIP 60X FXS Gateway with PBX Scenario.
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3.1.2 Application: SIP 60X & SIP 60X0 Scenario / Toll- Free Calls between Locations
4 SIP 60X FEATURES
The SIP60 x is a next generation IP voice gateway that is interoperable and compatible with leading IP-PBXs, SoftSwitches and SIP platforms. The SIP 60X FXS series is auto-configurable, remotely manageable and scalable. There are two FXS models, the SIP 604 and SIP 608, each offering superb voice quality, traditional telephony functionality, easy deployment, and 4 or 8 FXS ports respectively. Each model features flexible dialing plans, PSTN failover, integrated call routing to support a pure IP network call and an external power supply.
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4.1 Software Features Overview
4 or 8 FXS ports
Two RJ-45 ports (switched or routed) Multiple SIP accounts & profiles (4 or 8 accounts / choice of 2 profiles per account) Supports Voice Codec‟s: G711 (a/μ, Annex I & II), G723.1A, G726 (ADPCM with
16/24/32/40 bit rates), G729 A/B/E.
fax pass through and T.38 Fax Comprehensive Dial Plan support for Outgoing calls. G.168 Echo Cancellation Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet
Loss Concealment (PLC)
Supports PSTN/PBX analog telephone sets or analog trunks
TABLE 3: SIP 60X SOFTWARE FEATURES
SIP 60X FXS Analog Gateway Series
Telephone Interfaces
SIP 604: 4 ports, 4 SIP accounts & choice of 2 profiles SIP 608: 8 ports, 8 SIP accounts & choice of 2 profiles FXS, RJ-11
Network Interface
Two (2) 10M/100 Mbps, RJ-45
LED Indicators
Power and Line LEDs
Voice over Packet Capabilities
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), AEC with NLP, Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 compliant Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711
PSTN Fail-over
PSTN failover port on power failure
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1A, G.726(ADPCM with 16/24/32/40 bit rates), G.729A/B/E, iLBC G.726 provides proprietary VAD, CNG, and signal power estimation Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header
DHCP Server/Client
Yes, NAT Router or Switched Mode
Fax over IP
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS
Diffserve, TOS, 802.1 P/Q VLAN tagging
IP Transport
RTP/RTCP
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DTMF Method
flexible DTMF transmission method, User interface of In-audio, RFC2833, and/or SIP Info
IP Signaling
SIP (RFC 3261)
Provisioning
TFTP, HTTP, HTTPS (pending)
Control
TLS/SIPS
Management
Syslog support, HTTPS (pending), Telnet, remote management using Web browser
Dial Plan
Yes
UPnP Support
Yes
Power
Output: 9VDC / Input: 100–240 VAC/50-60 Hz
Mounting
Rack mount, Wall mount, Desktop
Short and long haul
REN3: Up to150 ft on 24 AWG line
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Polarity Reversal / Wink
Yes
EMC
EN55022/EN55024 and FCC part15 Class B
Safety
UL
4.2 Hardware specification
The hardware specifications of the SIP FXS series are detailed in Table 4.
TABLE 4: Hardware Specification of SIP 60X
Ports
4 or 8 FXS Ports
LAN interface
2 x RJ45 10/100Mbps (switched or routed)
PSTN Port
PSTN fail-over port
LED
4 or 8 LEDs (GREEN)
Universal Switching Power Adaptor
Input: 100-240V AC, 50/60Hz, 0.5A Max Output: 9V DC, 2A UL certified
Dimension
225mm (L) x 135mm (W) x 35mm (H)
Weight
0.29 lbs (3.5 oz)
Temperature
32~104°F / 0~40°C
Humidity
10% - 90% (non-condensing)
Compliance
FCC, CE
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5 BASIC OPERATIONS
5.1 Understanding SIP 60X Voice Prompts
SIP 60X has a stored voice prompt menu for quick browsing and simple configuration. To enter the voice prompt menu, press *** on the standard analog phone connected to any FXS port.
TABLE 5: Definitions of SIP 60X Voice Prompts
Menu
Voice Will Say the Following:
Main Menu
“Enter a Menu Option”
Enter “*” for the next menu option Enter “#” to return to the main menu
Enter 01 – 05, 07,10 - 17, 47, 86 or 99 Menu option
01
“DHCP Mode”, “PPPoE Mode” or “Static IP Mode”
Enter „9‟ to toggle the selection
If user selects “Static IP Mode”, user
need configure all the IP address information through menu 02 to 05. If user selects “Dynamic IP Mode”, the device will retrieve all IP address information from DHCP server automatically when user reboots the device.
02
“IP Address “ + IP address
The current WAN IP address is announced Enter 12-digit new IP address if in Static IP Mode.
03
“Subnet “ + IP address
Same as Menu option 02
04
“Gateway “ + IP address
Same as Menu option 02
05
“DNS Server “ + IP address
Same as Menu option 02
07
Preferred Vocoder
Enter “9” to go to the next selection in
the list:
PCM U PCM A iLBC G-726 G-723 G-729
10
“MAC Address”
Announces the Mac address of the unit.
12
WAN Port Web Access
Enter “9” to toggle between enable and
disable
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13
Firmware Server IP Address
Announces current Firmware Server IP address. Enter 12 digit new IP address.
14
Configuration Server IP Address
Announces current Config Server Path IP address. Enter 12 digit new IP address.
15
Upgrade Protocol
Upgrade protocol for firmware and configuration update.
Enter “9” to toggle between TFTP and
HTTP
16
Firmware Version
Firmware version information.
17
Firmware Upgrade
Firmware upgrade mode. Enter “9” to
rotate among the following three options:
1. always check
2. check when pre/suffix changes
3. never upgrade
47
“Direct IP Calling”
Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.)
99
“RESET”
Enter “9” to reboot the device; or
Enter MAC address to restore factory default setting (See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to Main Menu
Five Success Tips when using the Voice Prompt
1. “*” shifts down to the next menu option
2. “#” returns to the main menu
3. “9” functions as the ENTER key in many cases to confirm an option
4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. -
192.168.0.26 should be key in like 192168000026. No decimal is needed).
5. Key entry cannot be deleted but the phone may prompt error once it is detected
5.2 Placing a Phone Call
5.2.1 Phone or Extension Numbers
1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
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2. Dial the number directly and press # (Use # as dial key” must be configured in web
configuration).
Examples:
1. Dial an extension directly on the same proxy, and then press the # or wait for 4 seconds.
2. Dial an outside number, first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers.
5.2.2 Direct IP Calls
Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy.
Elements necessary to completing a Direct IP Call:
1. Both SIP 60X and other VoIP Device, have public IP addresses, or
2. Both SIP 60X and other VoIP Device are on the same LAN using private IP addresses, or
3. Both SIP 60X and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). SIP 60X supports two ways to make Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the voice menu prompt by dial “***”
2. Dial “47” to access the direct IP call menu
3. Enter the IP address using format ex. 192*168*0*160 after the dial tone.
Using Star Code
1. Pick up the analog phone then dial “*47”
2. Enter the target IP address using same format as above. Note: NO dial tone will be played between step 1 and 2.
Destination ports can be specified by using “*” (encoding for “:”) followed by the port
number.
Examples:
a) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160.
Followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key, if it is configured as a send key or wait for 4 seconds.
NOTE: When completing direct IP call, the “Use Random Port” should set to “NO”. You
cannot make direct IP calls between FXS1 to FXS2 since they are using same IP.
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