Netronix DS S133408 User Manual

Digital Signage

User Manual

 The contents of this manual will be modified without further notice.  The operation temperature for the product is between 10℃~40℃.  Operating or recharging in an environment with a temperature over 40℃ might cause the

system to malfunction. However, this should be considered a normal phenomenon. Please do not operate under extreme temperatures.

Model: S97407/ S133408

Content

Preface.................................................................................................................................................. 2

Safety Precautions ................................................................................................................................ 5

Warranty .............................................................................................................................................. 5

1. Product Introduction ................................................................................................................ 6

1.1 Package Content ................................................................................................................... 6

1.2 Overview .............................................................................................................................. 7

1.2.1 Front View ........................................................................................................................ 7

1.2.2 Rear View ......................................................................................................................... 8

1.2.3 Bottom View ..................................................................................................................... 8

1.2.4 Right View ........................................................................................................................ 9

1.3 Connected information ...................................................................................................... 10

1.4 Charging the battery .......................................................................................................... 10

2. Architecture diagram ............................................................................................................. 11

3. Software Design ..................................................................................................................... 12

3.1 Image format ...................................................................................................................... 12

3.2 Redraw setting ................................................................................................................... 12

4. Pair Setting ............................................................................................................................. 13

4.1 APP Setting by cellphone (BLE WiFiConfig app) ................................................................. 13

4.2 USB Setting Tool (USB WiFiconfig tool) .............................................................................. 20

5. Installation Step ..................................................................................................................... 23

6. OTA Update ............................................................................................................................ 27

7. Specification ........................................................................................................................... 28

Digital Signage User Manual

Preface

We appreciate your purchase the digital signage of the Sable.

Please read all instructions thoroughly for a full understanding of the products’ features.

Note:

 The illustrations and images used in the manual are for reference only and may differ from the

actual product.

Digital Signage User Manual

Federal Communications Commission (FCC) Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one of the following

measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

Radiation Exposure Statement:

The product complies with the FCC portable RF exposure limit set forth for an uncontrolled

environment and are safe for intended operation as described in this manual. The further RF

exposure reduction can be achieved if the product can be kept as far as possible from the user

body or set the device to lower output power if such function is available.

Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. (S133408 only)

Digital Signage User Manual

USA- Appliance Efficiency Compliance (S97407 only)

Digital Signage User Manual

Safety Precautions

• This product is a wall-mounted device; please select the install location cautiously.

Sable will not bear any responsibility if the user does not follow the correct device installing procedure.

• Do not drop, puncture or disassemble the device; otherwise the warranty will be voided.

• Do not remove or replace the battery. Only well trained service personnel are allowed to

disassemble/install the internal components.

• According to regulations, the device should be at a height less than 2 meters above the floor.

• Do not OTA update the device when the device is in low battery. Do not reset the device in

OTA update process.

Warranty

保固條件

1. 一般保固：保固期限內自行送修到本公司免費維修或換修之服務，更換零件以規格相等或

較高之良品為主。

2. 新品保固：於發票日起 30 日(含)硬體故障者(展示品除外)、包裝及配件完整憑發票可更

換新品。

3. 維修保固：本公司對於維修後之產品，提供 90 天保固期，在此期間內如果同一故障原因

再發生時，消費者享有免費維修服務。

產品保固維修如有下列情形，西伯有權酌收維修費用

1. 無法證明西伯產品之保固期限或超過西伯產品之保固期限。

2. 未依操作手冊使用或非正常方式使用所致之故障毀壞。

3. 產品之毀損係受不可抗力(天災、水災、火災、地震、雷擊、颱風、蟲害等)，外力破壞(液

體滲入、受潮、刮傷、摔傷、卡榫斷裂、敲打、破裂、重擊等)或其他非正常因素所致者。

4. 客戶擅自使用第三人安裝、添附、擴充、修改、修復非本公司授權或認可之零件所致之毀

壞。

5. 非本公司隨機出貨之軟體問題排除或系統重整安裝或軟體安裝等服務。

6. 客戶自行變更作業系統或因電腦病毒所致之系統毀損或解毒等。

7. 耗材例如電缐與相關配件等。

保固注意事項

1. 本公司僅負責硬體維修，不負責客戶資料之救援與保管，客戶於本公司提供維修服務前應

先儲存備用資料或為保護資料免於損壞之措施。

2. 客戶於送修前應先行移除非原廠保固範圍之配件。(如保護膜、飾品、改裝零件等。)如上

非西伯原廠配件未經移除或無法移除，西伯均不負責保管、復原或處理責任。

3. 上述產品保固說明，西伯股份有限公司保有以書面或網站修改、說明及解釋的權利。

4. 本保固說明僅適用於台灣地區（含離島）銷售之產品。

Digital Signage User Manual

1. Product Introduction

Digital Signage

USB Cable

1.1 Package Content

Digital Signage User Manual

1.2 Overview

NFC Sensing Area

Power (white) LED/

Charging (red) LED

Function button

(Defined by customer)

1.2.1 Front View

※ According to OEM, the function keys are divided into two types.:

• Normal key (Behavior defined by customer)

• NFC Sensing Area

Digital Signage User Manual

1.2.2 Rear View

Key Type

Description

Power button

Hold the power button for 5 seconds to turn on or turn off the device

Wi-Fi Setting

Press to trigger Bluetooth for Wi-Fi setting

BT Pairing

Bluetooth Pairing key + Reset, device enter USB config mode

Reset

Insert a stretched paperclip or a small pin into the hole and press it for a few

seconds to reset the device

Buzzer

Power button

Wi-Fi Setting

Bluetooth Pairing

Reset

Screw hole

※ The screw size of VESA Mount is used M4*5.5mm (size of screw hole).

If you add a Washer/screw washer, please adjust the screw length.

※ According to regulations, the device should be at a height less than 2 meters above the floor.

1.2.3 Bottom View

Digital Signage User Manual

1.2.4 Right View

Micro USB Port

Digital Signage User Manual

1.3 Connected information

Data Name

Description

SSID

Device will connect to Wi-Fi AP’s name (ex: ntxdemos)

Password

Device will connect to Wi-Fi AP’s password (ex: 1234567890)

Server link

Device will send request/response to this server for getting/

reporting data

(ex: http://nws.netronixinc.com:9090/ntxcmd)

OEM JSON file

Device setting config in BOOT process

Background image link

It’s an image which be updated to device when boot/polling process

WiFi config setting tool

Offer two way for setting up:

1. APP Setting by cellphone (BLE WiFiconfig app)

2. USB Setting tool (USB WiFiconfig tool)

Below table will list all data which should be prepared in advance.

1.4 Charging the battery

Connect the micro USB cable to the USB adapter (not included), then insert the USB adapter into a power outlet to charge digital signage device.

Digital Signage User Manual

2. Architecture diagram

http(s) protocol

/ OTA update

Server

Pair Setting

Please executing「Device Pairing setup」to complete product creation.

Please reference 4. Pair Setting

The device performs JSON file and Polling transmission with the server through the http(s) protocol,

or updates through OTA.

Digital Signage User Manual

3. Software Design

3.1 Image format

The original format required for the image is as follows:

• Full size

• 9.7”: 1200(W)X825(H)

• 13.3”:1600(W) X 1200(H)

3.2 Redraw setting

The screen redraw is defined according to the server and can be adjusted according to different

needs.

• The default is every 60 seconds redraw the screen.

• Within 5 seconds before/ after drawing and in drawing process, the system is busy and does

not accept any command, so pressing the button will not respond.

• The timeout time of the button function is preset to 8 seconds. If the time is exceeded, the

system will cancel the action, please re-operate.

Digital Signage User Manual

4. Pair Setting

There are two ways to set up Wi-Fi config:

• APP Setting by cellphone (BLE WiFiconfig app)

• USB Setting tool (USB WiFiconfig tool)

4.1 APP Setting by cellphone (BLE WiFiConfig app)

Step 1. Please save the android_BleWifiConfig APK file to your cellphone.

(Suggestion: please store the APK in the download folder) Clicking the APK file will automatically complete the installation.

Digital Signage User Manual

Step 2. After completing installation, open the BleWificonfig app and check the app is the latest

version. Click [About] on upper-right corner, it will show about app information.

Step 3. Click [SSID] field and key in SSID name.

Digital Signage User Manual

Step 4. Select [Security] type, support 4 security mode

1. None

2. WEP

3. WPA/WPA2 PSK

4. 802.1x EAP Click [Config], according to the different security type fill up data.

Digital Signage User Manual

Step 5. Fill up [Server URL]

Step 6. Network Settings

Click [Edit], choose use DHCP or Static IP

Digital Signage User Manual

Step 7. OEM Specific Setting field

Power

Wi-Fi Setting

Click [Edit], input JSON file URL.

Step 8. Turn on the device

Power on device (press 5 second) and wait for LED (white) turn off.

Digital Signage User Manual

Step 9. Press [Wi-Fi Setting], will be displayed BLE mac address on the screen.

Step 10. In APP, Click [Bluetooth LE Send], start to scan devices.

After scan timeout, it will show all devices list. Choose which one you want to connect and do config.

Digital Signage User Manual

Step 11. Wait for Bluetooth connecting and sending data to device.

Power

It will show result on pop-up window.

Step 12. After successfully connecting Bluetooth, please reset the device.

Digital Signage User Manual

4.2 USB Setting Tool (USB WiFiconfig tool)

BT Pairing

Reset

Step 1. Please make sure the device connected to PC or NB by USB.

Press [BT Pairing] button then Insert a stretched paperclip or a small pin into the [Reset] hole in the same time. Four LEDs will blink twice, device enter the Wi-Fi config mode by USB.

Digital Signage User Manual

Step 2. Open Wi-Fi config tool execute, the top of window will show the version.

Step 3. Fill up all fields which users want to setting. After finished it, press [Program] to generate

tmp.bin.

Digital Signage User Manual

Step 4. Executed go.bat to write Wi-Fi config file to device.

Step 5. After completing the above steps, please reset the device.

Note: If the pairing setting failed, maybe USB transfer have a problem. Please re-plug the USB and

repeat the above steps.

Digital Signage User Manual

5. Installation Step

Power

After executing Wi-Fi Config setting steps, it indicates that the device connection settings have been completed. The device can be used, and the operation steps are as follows.

Step 1. Press [Power] key 5 seconds to turn on the device.

Step 2. Wait for the LED (white) go out.

Step 3. The screen will display the logo image.

Digital Signage User Manual

Step 4. Show connection result

(1) The following is AP connection success, please skip to Step 5.

(2) The following is Wi-Fi AP connect fail, please skip to Step 6.

Digital Signage User Manual

Step 5. Device will download OEM JSON file, if result is successful

(1) Download JSON successfully, it will show background image. Then, installation steps

finished.

(2) Download JSON fail, it will show error in the bottom screen. Please reference to Step

Digital Signage User Manual

Step 6. Error message list

Error Message Type

Description/ Solution

Wi-Fi AP connect fail

The device can’t connect to Wi-Fi AP, please check:

1. SSID/ Password

2. AP Setting

UI-JSON file download fail

There are 2 reasons:

1. Download JSON file fail, please check the JSON file

format

2. JSON file format isn’t correct, please check the input

value

Mcuver rsp fail

Send device version to server fail, please check the server

Reboot=0&updatelevel=? Rep fail

The device doesn’t receive update level response, please

check the server

Low battery

The device is low battery now and shutdown immediately

In BOOT or POLLING flow, device could has some error situation, below list all of error message which showed in screen.

Digital Signage User Manual

6. OTA Update

Device on below status will check whether do OTA:

• Power on

• Polling response

Note:

1. Do not OTA update the device when the device is in low battery.

2. Do not reset the device in OTA update process.

Digital Signage User Manual

7. Specification

Item

S97407

S133408

Display

9.7 inch Electronic Paper Display

13.3 inch Electronic Paper Display

Resolution: 1200 x 825 pixels

Resolution: 1600 x 1200pixels

Color: Black/White/Red Color

Case Color

White

LED Status LED

*2 Single LED, Color: Red*1/ White*1

Function LED

*4 LEDs, Color: Red.

Flash

8MB

16MB

Connection

WiFi

2.4GHz IEEE 802.11 b/g/n

BLE

Bluetooth Low Energy (BLE) 4.0

Zigbee

2.4GHz

N/A

NFC

NFC Reader Support read the Card ID only without cryptography key, and No support NFC security

Buzzer

*1, for NFC reader

Interface

Micro USB Slot

*1, Charging only, No support data transferring

Control Buttons

Power Key

*1, Press to power on/off

WiFi setting Key

*1, Press to trigger Bluetooth for Wi-Fi setting

BT Pairing Key

*1, To be defined

Reset Hole

*1, Reset button

Function Buttons

*4 Buttons

Battery

Li-ion Polymer Battery 3.8V with 3,035mAh

Power Supply

Charging by USB cable

Mounting Interface

Support 75x75mm VESA mount No including VESA mount package kit and screws

Accessory

USB Cable

*1, 1 meter

Operating temperature

10°C ~ 40°C

Dimension (W*H*D)

247.3*196.5*17.7mm

318.74*257.88*19.7mm

Weight

515g

TBD

Digital Signage User Manual

Netronix DS S133408 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual