Netopia™ R3100 ISDN Routers
User’s Reference Guide
Copyright
Copyright 1997 - 98, Netopia, Inc. v.0300
All rights reserved. Printed in the U.S.A.
This manual and any associated artwork, software and product designs are copyrighted with
all rights reserved. Under the copyright laws such materials may not be copied, in whole or
part, without the prior written consent of Netopia, Inc. Under the law, copying includes
translation to another language or format.
Netopia, Inc.
2470 Mariner Square Loop
Alameda, CA 94501-1010
U.S.A.
Part Number
For additional copies of this electronic manual, order Netopia part number 6120343-PF-04
Printed copies
For printed copies of this manual, order Netopia part number TER3100/Doc
(P/N 6120343-00-04)
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Welcome to the Netopia R3100
source for information about your Netopia R3100 ISDN Router. It is intended to be viewed on-line,
using the powerful features of the Adobe Acrobat Reader. The information display has been
deliberately designed to present the maximum information in the minimum space on your screen.
You can keep this document open while you perform any of the procedures described, and find
useful information about the procedure you are performing.
This Table of Contents page you are viewing consists of hypertext links to the chapters and
headings listed. If you are viewing this on-line, just click any link below to go to that heading.
User’s Reference Guide
Configuration options for your Netopia R3100 ISDN Router............1
1. Small Office connection to the Internet........................... 2
2. Small Office connection to the Internet........................... 3
3. Direct Connection to a Corporate Office (Telecommuter) .. 4
4. Configured to accept incoming dial-up connections.......... 5
5. Configured for IDSL....................................................... 6
. This guide is designed to be your single
Part I: Getting Started
Chapter 1 — Introduction..........................................................1-1
Overview....................................................................... 1-1
Features and capabilities ............................................... 1-1
How to use this guide .................................................... 1-2
G
B
Chapter 2 — Making the Physical Connections..........................2-1
Find a location............................................................... 2-1
What you need .............................................................. 2-1
Identify the connectors and attach the cables.................. 2-2
Netopia R3100 ISDN Router Back Panel Ports................. 2-3
Netopia R3100 ISDN Router Status Lights....................... 2-6
Chapter 3 — Setting up your Router with the SmartStart Wizard 3-1
Before running SmartStart ............................................. 3-2
Setting up your Router with the SmartStart Wizard........... 3-3
SmartStart Wizard configuration screens ............... 3-3
Easy option.......................................................... 3-4
Advanced option .................................................. 3-9
Sharing the Connection................................................ 3-10
ii User’s Reference Guide
Configuring TCP/IP on Windows 95, 98, or NT
computers......................................................... 3-10
Configuring TCP/IP on Macintosh computers........ 3-14
Chapter 4 — Connecting Your Local Area Network.....................4-1
Overview....................................................................... 4-1
Readying computers on your local network....................... 4-2
Connecting to an Ethernet network.................................. 4-3
10Base-T............................................................. 4-3
Remote console ............................................................ 4-5
Connecting to a LocalTalk network ................................. 4-6
Wiring guidelines for PhoneNET cabling.................. 4-7
Chapter 5 — SmartView ...........................................................5-1
SmartView overview ...................................................... 5-1
Navigating SmartView........................................... 5-2
General Machine information page.................................. 5-2
Connection Profiles page................................................ 5-3
Event history pages ....................................................... 5-3
Standard HTML web-based monitoring pages................... 5-5
Chapter 6 — Console-based Management..................................6-1
About Console-based Management ................................. 6-1
Connecting through a Telnet session............................... 6-2
Configuring Telnet software ................................... 6-3
Connecting a local terminal console cable to your router... 6-3
Navigating through the console screens .......................... 6-5
Chapter 7 — Easy Setup...........................................................7-1
Easy Setup console screens........................................... 7-1
How to access the Easy Setup console screens ..... 7-1
Beginning Easy Setup..................................................... 7-3
ISDN Easy Setup.................................................. 7-3
IDSL Easy Setup .................................................. 7-6
Easy Setup Profile................................................ 7-7
Contents iii
IP Easy Setup ...................................................... 7-9
Easy Setup Security............................................ 7-10
Configuring Frame Relay............................................... 7-11
Easy Setup Frame Relay screens......................... 7-12
WAN Configuration Frame Relay screens.............. 7-13
Frame Relay configuration................................... 7-14
Frame Relay DLCI configuration........................... 7-16
Part II: Advanced Configuration
Chapter 8 — WAN and System Configuration .............................8-1
Creating a new Connection Profile................................... 8-1
The Default Profile ......................................................... 8-6
How the default profile works................................ 8-6
Customizing the Default Profile.............................. 8-7
IP parameters (default profile) screen .................... 8-8
IPX parameters (default profile) screen ................ 8-10
Auxiliary Port Configuration........................................... 8-10
System Configuration screens ...................................... 8-11
System Configuration features...................................... 8-12
Network Protocols Setup..................................... 8-14
Filter Sets (Firewalls).......................................... 8-14
IP Address Serving............................................. 8-14
Date and Time................................................... 8-14
Console Configuration......................................... 8-16
SNMP (Simple Network Management Protocol)..... 8-16
Security............................................................. 8-16
Upgrade Feature Set .......................................... 8-16
Telephone setup ................................................ 8-17
Logging ............................................................. 8-17
G
Chapter 9 — Using SmartPhone for Telephone Services .............9-1
Specifying telephone connections ................................... 9-1
Defining priority ringing................................................... 9-4
iv User’s Reference Guide
Advanced calling features............................................... 9-5
Line provisioning.................................................. 9-5
Configuring supplementary services ...................... 9-6
Chapter 10 — Call Accounting and Default Answer Profile .......10-1
Cost control feature -- call accounting............................ 10-1
Viewing call accounting statistics ........................ 10-2
Scheduled connections................................................ 10-4
Viewing scheduled connections........................... 10-5
Adding a scheduled connection........................... 10-6
Set Weekly Schedule.......................................... 10-7
Set Once-Only Schedule...................................... 10-8
Modifying a scheduled connection....................... 10-9
Deleting a scheduled connection......................... 10-9
Default Answer Profile.................................................. 10-9
How the Default Answer Profile works.................. 10-9
Chapter 11 — IP Setup and Network Address Translation ........11-1
Network Address Translation features ........................... 11-1
Using Network Address Translation............................... 11-3
Associating port numbers to nodes..................... 11-5
Using multiple Connection Profiles....................... 11-5
Network Address Translation guidelines............... 11-5
IP setup...................................................................... 11-6
IP subnets....................................................... 11-10
Static routes.................................................... 11-12
IP address serving..................................................... 11-16
DHCP NetBIOS Options..................................... 11-18
MacIP (Kip Forwarding) Options......................... 11-19
Chapter 12 — IPX Setup.........................................................12-1
IPX Features................................................................ 12-1
IPX Definitions............................................................. 12-1
Internetwork Packet Exchange (IPX) ..................... 12-1
Contents v
IPX address....................................................... 12-2
Socket .............................................................. 12-2
Routing Information Protocol (RIP) ....................... 12-2
Service Advertising Protocol (SAP)....................... 12-2
NetBIOS............................................................ 12-3
IPX Spoofing ...................................................... 12-3
IPX setup........................................................... 12-3
IPX routing tables ........................................................ 12-5
Chapter 13 — AppleTalk Setup................................................13-1
Installing AppleTalk ...................................................... 13-1
AppleTalk networks ...................................................... 13-2
AppleTalk protocol.............................................. 13-2
MacIP................................................................ 13-4
AURP................................................................. 13-4
Routers and seeding .......................................... 13-5
Configuring AppleTalk ................................................... 13-6
EtherTalk Setup.................................................. 13-7
LocalTalk Setup ................................................. 13-8
AURP setup ....................................................... 13-9
Chapter 14 — Monitoring Tools...............................................14-1
Quick View status overview .......................................... 14-1
General status................................................... 14-2
Current status ................................................... 14-3
Status lights...................................................... 14-3
Statistics & Logs......................................................... 14-4
General Statistics .............................................. 14-4
Event histories ............................................................ 14-5
Routing tables............................................................. 14-7
Served IP Addresses.................................................. 14-10
System Information.................................................... 14-12
SNMP....................................................................... 14-12
The SNMP Setup screen................................... 14-13
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vi User’s Reference Guide
SNMP traps..................................................... 14-14
Chapter 15 — Security ...........................................................15-1
Suggested security measures....................................... 15-1
User accounts............................................................. 15-2
Dial-in Console Access................................................. 15-3
Enable SmartStart/SmartView/Web Server................... 15-4
Telnet access .............................................................. 15-4
About filters and filter sets ........................................... 15-4
What’s a filter and what’s a filter set?.................. 15-4
How filter sets work............................................ 15-5
How individual filters work................................... 15-7
Design guidelines............................................. 15-11
Working with IP filters and filter sets............................ 15-12
Adding a filter set............................................. 15-13
Viewing filter sets............................................. 15-17
Modifying filter sets.......................................... 15-18
Deleting a filter set........................................... 15-18
A sample IP filter set........................................ 15-18
IPX filters .................................................................. 15-22
IPX packet filters.............................................. 15-23
IPX packet filter sets ........................................ 15-24
IPX SAP filters.................................................. 15-26
IPX SAP filter sets ............................................ 15-28
Firewall tutorial.......................................................... 15-30
General Firewall Terms ..................................... 15-30
Basic IP Packet Components............................. 15-30
Basic Protocol Types ........................................ 15-30
Firewall design rules......................................... 15-31
Filter Basics..................................................... 15-33
Example Filters ................................................ 15-34
Token Security Authentication ..................................... 15-37
Securing network environments......................... 15-37
Contents vii
Using the SecurID token card............................ 15-37
Security authentication components.................. 15-38
Configuring for security authentication ............... 15-38
Connecting using security authentication ........... 15-39
Chapter 16 — Utilities and Diagnostics...................................16-1
Ping............................................................................ 16-2
Telnet client................................................................. 16-4
Trace Route................................................................. 16-5
Secure Authentication Monitor...................................... 16-6
Disconnect Telnet Console Session............................... 16-7
Factory defaults........................................................... 16-7
Transferring configuration and firmware files with TFTP.... 16-7
Updating firmware .............................................. 16-8
Downloading configuration files ........................... 16-9
Uploading configuration files ............................... 16-9
Transferring configuration and firmware files with
XMODEM................................................................... 16-10
Updating firmware ............................................ 16-10
Downloading configuration files ......................... 16-11
Uploading configuration files ............................. 16-12
Restarting the system................................................ 16-12
ISDN Switch Loopback Test ........................................ 16-13
G
Part III: Appendixes
Appendix A — Troubleshooting..................................................A-1
Configuration problems .................................................. A-1
SmartStart Troubleshooting.................................. A-2
Console connection problems ............................... A-2
Network problems................................................ A-2
Power outages............................................................... A-3
Technical support .......................................................... A-3
How to get support .............................................. A-3
viii User’s Reference Guide
Appendix B — Setting Up Telco Services ...................................B-1
Obtaining an ISDN line................................................... B-1
Finding an ISDN service provider........................... B-1
Choosing an ISDN line.......................................... B-1
Ordering an ISDN line........................................... B-1
Completing the ISDN worksheet...................................... B-5
Appendix C — North American Telco Provisioning for ISDN.........C-1
Appendix D — Setting Up Internet Services...............................D-1
Finding an Internet service provider................................. D-1
Unique requirements............................................ D-1
Pricing and support.............................................. D-2
ISP’s Point of presence ........................................ D-2
Endorsements ..................................................... D-2
Deciding on an ISP account............................................ D-2
Setting up a Netopia R3100 account..................... D-2
Obtaining an IP host address ................................ D-2
SmartIP™............................................................ D-2
Obtaining information from the ISP.................................. D-3
Local LAN IP address information to obtain............ D-3
Appendix E — Understanding IP Addressing...............................E-1
What is IP?.................................................................... E-1
About IP addressing....................................................... E-1
Subnets and subnet masks .................................. E-2
Example: Using subnets on a Class C IP internet.... E-3
Example: Working with a Class C subnet................ E-5
Distributing IP addresses ............................................... E-5
Technical note on subnet masking......................... E-6
Configuration ....................................................... E-7
Manually distributing IP addresses ........................ E-8
Using address serving.......................................... E-8
Tips and rules for distributing IP addresses............ E-8
Contents ix
Nested IP subnets....................................................... E-10
Broadcasts.................................................................. E-12
Packet header types........................................... E-12
Appendix F — Understanding Netopia NAT Behavior...................F-1
Network Configuration.................................................... F-1
Background................................................................... F-1
Exported services................................................ F-5
Important notes................................................... F-6
Configuration................................................................. F-6
Summary...................................................................... F-8
Appendix G — Understanding Frame Relay ................................G-1
Virtual Circuits............................................................... G-1
Committed Information Rate (CIR) ......................... G-2
Committed Burst Size (Bc).................................... G-2
Excess Burst Size (Be).......................................... G-2
Addressing.................................................................... G-3
Local and Global DLCIs......................................... G-3
Local Management Interface (LMI).................................. G-3
Encapsulation and Fragmentation ................................... G-4
Network Protocol Addressing and Virtual Interfaces.......... G-4
Frame Relay partial mesh support .................................. G-4
G
Appendix H — Event Histories...................................................H-1
Leased line events......................................................... H-1
ISDN events.................................................................. H-1
ISDN event cause codes....................................... H-2
Appendix I — ISDN Configuration Guide......................................I-1
Definitions...................................................................... I-1
About SPIDs................................................................... I-1
Example SPIDs ..................................................... I-2
Dynamic B-channel usage................................................ I-2
Other incoming call restrictions.............................. I-3
x User’s Reference Guide
Appendix J — Binary Conversion Table....................................... J-1
Appendix K — Further Reading..................................................K-1
Appendix L — Technical Specifications and Safety Information...L-1
Pinouts for Auxiliary Port Modem Cable........................... L-1
Description.................................................................... L-3
Power requirements ............................................. L-3
Environment ........................................................ L-3
Software and protocols......................................... L-3
Agency approvals........................................................... L-4
Regulatory notices ............................................... L-4
Important safety instructions ................................ L-6
Glossary..................................................................................GL-1
Index .......................................................................................IX-1
Limited Warranty and Limitation of Remedies................. Warranty-1
Configuration options for your Netopia R3100 ISDN Router
The Netopia R3100 ISDN Router can be used in different ways depending on your needs. In
general, you will probably want to use it in one or more of the following ways: (Click on one of
these links)
■
“1. Small Office connection to the Internet” with several computers in your office sharing
a single IP address (Network Address Translation enabled)
“2. Small Office connection to the Internet” with a block of IP addresses (Network
■
Address Translation disabled),
■
“3. Direct Connection to a Corporate Office (Telecommuter)”
“4. Configured to accept incoming dial-up connections”
■
■
“5. Configured for IDSL”
This section is intended to give you a path to the appropriate installation and configuration
instructions based on your intended use for the Netopia R3100 ISDN Router.
1. Small Office connection to the Internet
For Small Office connections to the Internet, using a single dynamic IP address with Network
Address Translation (NAT) enabled, you should use the following configuration option:
■
the SmartStart™ Wizard, included on your Netopia R3100 CD.
This is the fastest and simplest way to get you up and running with the minimum
difficulty.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
2. Small Office connection to the Internet
For Small Office connections to the Internet, using a block of IP addresses (Network Address
Translation disabled), you use both of the following configuration tools:
■
the SmartStart™ Wizard, included on your Netopia R3100 CD.
This is the fastest and simplest way to get you up and running with the minimum
difficulty.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
■
manual configuration using console-based management. This option allows maximum
flexibility for experienced users and administrators.
For instructions on this option, see “Console-based Management” on page 6-1.
3. Direct Connection to a Corporate Office (Telecommuter)
For direct connections to a Corporate Office, you can use either one of two configuration
options:
■
the SmartStart™ Wizard, included on your Netopia R3100 CD.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
■
manual configuration using console-based management. This option allows maximum
flexibility for experienced users and administrators.
For instructions on this option, see “Console-based Management” on page 6-1.
4. Configured to accept incoming dial-up connections
To configure the Netopia R3100 to accept incoming dial-up connections, you should use the
following configuration option:
■
use the SmartStart™ Wizard, to configure your outbound connection to an ISP.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
■
manual configuration using console-based management. You will go to WAN configuration
and add one or more dial-in Connection Profiles.
For instructions on this option, see “Creating a new Connection Profile” on page 8-1.
5. Configured for IDSL
If you have the Netopia R3100-I IDSL model you can use either one of two configuration
options:
■
the SmartStart™ Wizard, included on your Netopia R3100 CD.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
■
However, you may wish to skip directly to manual configuration using console-based
management. This option allows maximum flexibility for experienced users and
administrators, yet is very simple for the IDSL WAN interface.
For instructions on this option, see “IDSL Easy Setup” on page 7-6.
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User’s Reference Guide
Introduction 1-1
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Overview
The Netopia R3100 ISDN Router is a full-featured, stand-alone, multiprotocol router for connecting diverse local
area networks (LANs) to the Internet and other remote networks. The Netopia R3100 ISDN Router uses a high
performance telecommunications line to provide your whole network with a high-speed connection to the
outside world.
This section covers the following topics:
“Features and capabilities” on page 1-1
■
■
“How to use this guide” on page 1-2
Features and capabilities
The Netopia R3100 ISDN Router provides the following features:
Support for IP and IPX routing for Internet and Intranet connectivity
■
■
IP address serving (over Ethernet or a WAN link) which allows local or remote network nodes to
automatically acquire an IP address dynamically from a designated pool of available addresses
WAN connection over any ISDN phone line, including ISDN Digital Subscriber Lines (Ascend or Copper
■
Mountain IDSL), switched, or leased,
■
ISDN wizard to automatically detect North American ISDN switch type, SPID, and with NI-1 support,
directory numbers (DNs)
■
SmartPhone™ allows the router to use analog telephones or facsimile machines, saving the cost of adding
separate telephone lines for these devices. More than Plain Old Telephone Service (POTS), SmartPhone
adds distinctive ringing and CallerID capabilities.
■
Support for NI-1 ISDN advanced calling features (Hold, Drop, Transfer, and Conference) on POTS models
■
Auxiliary port support for remote console, LocalTalk, or WAN use (optional upgrades)
Dial-in RAS support over built-in ISDN channels or using optional add-on kit, on external analog modems
■
(order TER/ADI)
■
Support for Ethernet LANs with multiple Ethernet IP subnets
■
Advanced ISDN cost control through scheduled connections and call accounting of both aggregate and
1-2 User’s Reference Guide
per-profile statistics
Console-based Telnet client
■
■
UNIX syslog client
■
Status lights (LEDs) for easy monitoring and troubleshooting
SmartStart™ Wizard software for easy configuration over an Ethernet network connection. The SmartStart
■
Wizard may include an optional automatic registration with one of several major ISPs, making the process
as simple as completing a registration form. Using the alternate manual setting to configure the router for
an ISP that’s not listed, the software allows you to configure your internal connection by entering just five
fields: username, password, dialup number, DNS, and IP gateway.
■
Support for Console-based management
■
SmartIP™ for simple and economical to connect a workgroup of users to the Internet or a remote IP
network by using Network Address Translation and a single IP address.
AppleTalk support (available as a separate add-on AppleTalk kit, including a firmware feature set
■
enhancement and custom HD-15 dual RJ-11 PhoneNET™ connector) allows for LocalTalk to Ethernet
routing in future firmware releases, assigning IP addresses to Macintosh users (MacIP), IP functionality for
LocalTalk users, and AURP tunneling for connectivity between remote AppleTalk networks.
■
SmartView tool allows for real-time monitoring of router status lights (LEDs), through one or more
information forms on a web-based Java applet. Internet browsers such as Netscape Navigator™ and
Microsoft’s Internet Explorer™ may be used for SmartView.
Wall-mountable, Bookshelf (Side-stackable), or Desktop-stackable design for efficient space usage
■
How to use this guide
In addition to the simple documentation contained in the accompanying documentation folio, this guide is
designed to be your single source for information about your Netopia R3100 ISDN Router. It is intended to be
viewed on-line, using the powerful features of the Adobe Acrobat Reader. The information display has been
deliberately designed to present the maximum information in the minimum space on your screen. You can keep
this document open while you perform any of the procedures described, and find useful information about the
procedure you are performing.
You can also print out all of the manual, or individual sections, if you prefer to work from hard copy rather than
on-line documentation. The pages are formatted to print on standard 8 1/2 by 11 inch paper. We recommend
that you print on 3-hole punched paper, so that you can put the pages in a binder for future reference. For your
convenience, a printed copy is available from Netopia. Order part number TER3100/Doc.
This guide is organized into chapters describing the Netopia R3100’s advanced features. You may want to read
each chapter’s introductory section to familiarize yourself with the various features available.
Use the guide’s table of contents and index to locate informational topics.
Making the Physical Connections 2-1
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22
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This section tells you how to make the physical connections to your Netopia R3100 ISDN Router. This section
covers the following topics:
■
“Find a location” on page 2-1
■
“What you need” on page 2-1
“Identify the connectors and attach the cables” on page 2-2
■
“Netopia R3100 ISDN Router Status Lights” on page 2-6
■
Find a location
When choosing a location for the Netopia Router, consider:
■ Available space and ease of installation
■ Physical layout of the building and how to best use the physical space available in relation to connecting
your Netopia Router to the LAN
■ Available wiring and jacks
■ Distance from the point of installation to the next device (length of cable or wall wiring)
■ Ease of access to the front of the unit for configuration and monitoring
■ Ease of access to the back of the unit for checking and changing cables
■ Cable length and network size limitations when expanding networks
For small networks, install the Netopia R3100 near one of the LANs. For large networks, you can install the
Netopia R3100 in a wiring closet or a central network administration site.
What you need
Locate all items that you need for the installation.
Included in your router package are:
■ The Netopia R3100 ISDN Router
■ A power adapter and cord with a mini-DIN8 connector
■ An Ethernet cable (RJ-45) to connect one computer to the built-in 10BaseT hub
■ An ISDN cable (RJ-45) to attach to your Telco or Line port
■ A dual DE-9 and mini-DIN8 to DE-9 console cable (to connect the router to either a PC or a Macintosh)
■ The Netopia CD containing the SmartStart Wizard, this documentation, an Internet browser, Adobe®
2-2 User’s Reference Guide
Acrobat® Reader for Windows and Macintosh, ZTerm terminal emulator software and NCSA Telnet 2.6 for
Macintosh
You will need:
■ A Windows 95, 98, or NT-based PC or a Macintosh with Ethernet connectivity for configuring the Netopia
R3100. This may be built-in Ethernet or an add-on card, with TCP/IP installed.
■ An ISDN telephone line.
Identify the connectors and attach the cables
Identify the connectors and switches on the back panel and attach the necessary Netopia Router cables.
1 Ethernet
2 Telco
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1. Connect one of the RJ-45 cables to any of the Ethernet ports on the router.
(If you are connecting the router to an existing Ethernet hub, use Ethernet port #1 on the router and set the
crossover switch to the Uplink position.)
2. Connect one end of one of the RJ-45 cables to the “T elco 1" or “Line 1" port, and the other end to your wall
outlet.
3. Connect the mini-DIN8 connector from the Power Adapter to the Power port, and plug the other end into an
electrical outlet.
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and
your computer; and the telephone cables connected between the router and the wall outlets.
4. Insert your Netopia CD and follow the instructions to install an Internet browser and the Adobe Acrobat
Reader, if you don’t already have them.
Making the Physical Connections 2-3
Netopia R3100 ISDN Router Back Panel Ports
The figure below displays the back of the Netopia R3100 ISDN Router (models R3100-S, SP, U, UP).
Netopia R3100 ISDN Router back panel (models R3100 -S, SP, U, and UP)
POTS ports (optional)
Line port
S/T Termination
switch
Ethernet
Crossover switch
8 port Ethernet hub
8
473
Normal/Uplink
1
625
1
Telco 2 Telco 1
Auxiliary Console Power
Auxiliary port
Console port
Phone 1Phone 2
Power port
Note: For simplicity, the remainder of this manual uses the figure above to illustrate connections.
The figure below displays the back of the Netopia R3100 Router for Copper Mountain IDSL connections
(R3100-I).
Netopia R3100 IDSL back panel (model R3100-I)
Line port
8
Ethernet
1
Crossover switch
8 port Ethernet hub
Normal
1
Uplink
Line 2
Auxiliary Console Power
Line 1
Auxiliary port
Console port
Power port
2-4 User’s Reference Guide
The following table describes all the Netopia R3100 ISDN Router back panel ports.
Port Description
Power port A mini-DIN8 power adapter cable connection.
Line or Telco port A telephone-style jack labelled “T elco1” or “Line” for your WAN connection. Use
the “Telco 1" or “Line 1" port, NOT “Telco 2" or “Line 2."
Console port A DE-9 console port for a direct serial connection to the console screens. You
can use this if you are an experienced user and don’t want to use the preset
192.168.1.1 IP address in the router. See “Connecting a local terminal console
cable to your router” on page 6-3.
Auxiliary port An HD-15 auxiliary port for attaching an external modem or the optional
AppleTalk kit.
Crossover switch A crossover switch with Normal and Uplink positions. If you use Ethernet Port
#1 for a direct Ethernet connection between a computer and the router, set the
switch to the Normal position. If you are connecting the router to an Ethernet
hub, use Ethernet port #1 on the router and set the switch to the Uplink
position.
8-port Ethernet hub Eight Ethernet jacks. Y ou will use one of these to configure the Netopia R3100.
For a new installation, use the Ethernet connection. Y ou can either connect your
computer directly to any of the Ethernet ports on the router, or connect both
your computer and the router to an existing Ethernet hub on your LAN.
Alternatively, you can use the console connection to run console-based
management using a direct serial connection.
S/T Termination
switch
Netopia R3100 S/T models also provide an S/T termination switch. The S/T
termination switch on the Netopia R3100 back panel must be enabled to
terminate the S/T bus. To enable this parameter, the switch must be toggled to
the left.
Port Description
2 Phone ports
(POTS models only)
Making the Physical Connections 2-5
Netopia R3100 models that support SmartPhone™ provide two RJ-11
telephone jacks for connecting analog devices, such as a telephone, facsimile
machine, or modem. * (UK users, see Note below)
The POTS ports are configured by default to support call hold, call retrieve and
the Flexible Call Offering (FCO) features known as Conference, Drop, and
Transfer.
■ While a call is active, you can initiate a single flash hook (or if your phone is
so equipped, press the Flash button) to start a second call. This will place
the first call on hold, and provide a dial tone. Two individual active calls per
channel are allowed.
■ Once the second call is established, you can switch back and forth
between the two calls by sending a single flash hook.
■ If you want to conference two calls that are active (one on hold, and one
live) send a double flash hook to activate the conference, followed by a
single flash hook to bridge the calls together. This process can be repeated
to bridge additional users to the conference, up to the maximum allowed by
the line's provisioning.
■ If a conference is active, you can drop the last call added to the conference
by issuing a double flash hook.
■ If you want to transfer an active conference (allow the two calls to continue
to talk after the Netopia R3100 has disconnected), send a single flash
hook to receive a new dial tone, followed by a double flash hook to initiate
the transfer.
For detailed configuration information, see “Using SmartPhone for Telephone
Services” on page 9-1.
* Note: Users in the United Kingdom may need to obtain a special US-to-UK style modular connector adapter.
Suitable adapters are available as follows:
Supplier Phone No Product Code
Black Box
0118 9655100 MCU9413
www.blackbox.co.uk
Maplins Electronics
01702 554000 VD36
www.maplin.co.uk
2-6 User’s Reference Guide
Netopia R3100 ISDN Router Status Lights
The figure below represents the Netopia R3100 status light (LED) panel.
Netopia R3100 LED front panel
2 3 4 5 6 7 8 9 10 11 12 13 14 15 16171819 20 21
1
Link/Receive
Power
Management
Ready
Channel 1
WAN 1 WAN 2 Ethernet
Console
Channel 2
Auxiliary
Management
Ready
Channel 1
Channel 2
Traffic
Collision
The following table summarizes the meaning of the various LED states and colors:
When this happens... the LEDs...
Power is on 1 is green.
Data is transmitted or received over the ISDN D channel 2 flashes orange.
The WAN interface is operational 3 is green.
The WAN interface is inactive 3 is off.
The WAN interface detects a failure after line activation 3 flashes red.
Calls are setting up (voice or data) 4 and 5 flash green.
Data calls connect 4 and 5 are green.
Voice calls connect 4 and 5 flash green.
The line is carrying data traffic 4 and 5 pulse orange.
The respective Ethernet port is connected to the LAN 14 through 21 are green.
There is activity on the respective Ethernet ports 14 through 21 flash green.
Note: 8 through 11 are unused. Also, Console carrier (6) is ignored if the console is not configured for a
remote modem.
Setting up your Router with the SmartStart Wizard 3-1
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SSSSeeeettttttttiiiinnnngggg uuuupppp yyyyoooouuuurrrr RRRRoooouuuutttteeeerrrr wwwwiiiitttthhhh tttthhhheeee SSSSmmmmaaaarrrrttttSSSSttttaaaarrrrtttt WWWWiiiizzzzaaaarrrrdd
Once you’ve connected your router to your computer and your telecommunications line and installed a web
browser, you’re ready to run the Netopia SmartStart™ Wizard. The SmartStart Wizard will help you set up the
router and share the connection. The SmartStart Wizard walks you through a series of questions and based on
your responses automatically configures the router for connecting your LAN to the Internet or to your remote
corporate network.
The SmartStart Wizard will:
■ automatically check your Windows 95, 98, or NT PC’s TCP/IP configuration to be sure you can accept a
dynamically assigned IP address, and change it for you if it is not set for dynamic addressing
■ check the physical connection from your computer to your router without your having to enter an IP address
■ assign an IP address to your router
■ allow you to register with a new ISP if you don’t already have one (for analog modem and ISDN models).
For a list of ISPs that support Netopia Routers in North America, see the Netopia website at
http://www.netopia.com.
■ (for analog modem or ISDN models) allow you to enter your dial-up telephone numbers and other
information, dial up and test your connection to your chosen ISP or other remote site
This chapter covers the following topics:
33
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■ “Before running SmartStart” on page 2
■ “Setting up your Router with the SmartStart Wizard” on page 3
■ “Sharing the Connection” on page 10
3-2 User’s Reference Guide
Before running SmartStart
Be sure you have connected the cables and power source as described in Step 1 “Connect the Router” guide
contained in your Netopia folio.
Before you launch the SmartStart application, make sure your computer meets the following requirements:
PC Macintosh
System
software
Connectivity
software
Connectivity
hardware
Browser
software
Notes:
• The computer running SmartStart must be on the same Ethernet cable segment as the Netopia R3100.
Repeaters, such as 10Base-T hubs between your computer and the Netopia R3100, are acceptable, but
devices such as switches or other routers are not.
• SmartStart for the PC will set your TCP/IP control panel to “Obtain an IP address automatically” if it is
not already set this way. This will cause your computer to reboot. If you have a specified IP address
configured in the computer, you should make a note of it before running SmartStart, in case you do not
want to use the dynamic addressing features built in to the Netopia Router and need to restore the fixed IP
address.
Windows 95, 98, or NT operating system MacOS 7.5 or later
TCP/IP must be installed and properly
configured. See “Configuring TCP/IP on
Windows 95, 98, or NT computers” on
page 3-10
Ethernet card (10Base-T) Either a built-in or third-party Ethernet card
Netscape Communicator™ or Microsoft Internet Explorer, included on the Netopia CD.
Required for web-based registration and web-based monitoring.
MacTCP or Open Transport TCP/IP must be
installed and properly configured. See
“Configuring TCP/IP on Macintosh
computers” on page 3-14.
(10Base-T)
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