Copyright 1998, Netopia, Inc. v.1298
All rights reserved. Printed in the U.S.A.
This manual and any associated artwork, software and product designs are copyrighted with
all rights reserved. Under the copyright laws such materials may not be copied, in whole or
part, without the prior written consent of Netopia, Inc. Under the law, copying includes
translation to another language or format.
Netopia, Inc.
2470 Mariner Square Loop
Alameda, CA 94501-1010
U.S.A.
Patents
PhoneNET technology contained in Netopia is covered by U.S. Patent Numbers 4,901,342
and 5,003,579.
Other U.S. and foreign patents are pending.
Part Number
For additional copies of this electronic manual, order Netopia part number 6120328-PF-02
Printed copies
For printed copies of this manual, order Netopia part number TER2121/Doc
(P/N 6120328-00-02)
CCCCoooonnnntttteeeennnnttttss
ss
Welcome to the Netopia R2121
source for information about your Netopia R2121 Dual Analog Router. It is intended to be viewed
on-line, using the powerful features of the Adobe Acrobat Reader. The information display has been
deliberately designed to present the maximum information in the minimum space on your screen.
You can keep this document open while you perform any of the procedures described, and find
useful information about the procedure you are performing.
This Table of Contents page you are viewing consists of hypertext links to the chapters and
headings listed. If you are viewing this on-line, just click any link below to go to that heading.
User’s Reference Guide
Configuration options for your Netopia R2121 Dual Analog Router..1
1. Small Office connection to the Internet........................... 2
2. Small Office connection to the Internet........................... 3
3. Direct Connection to a Corporate Office (Telecommuter) .. 4
4. Configured to accept incoming dial-up connections.......... 5
5. Configured for two onboard and one external modem on the
Index ..................................................................................Index-1
Limited Warranty and Limitation of Remedies................................1
G
xUser’s Reference Guide
Configuration options for your Netopia R2121 Dual Analog
Router
The Netopia R2121 can be used in different ways depending on your needs. In general, you
will probably want to use it in one or more of the following ways: (Click on one of these links)
■
“1. Small Office connection to the Internet” with several computers in your office sharing
a single IP address (Network Address Translation enabled)
■
“2. Small Office connection to the Internet” with a block of IP addresses (Network
Address Translation disabled),
“3. Direct Connection to a Corporate Office (Telecommuter)”
■
■
“4. Configured to accept incoming dial-up connections”
■
“5. Configured for two onboard and one external modem on the Auxiliary port”
This section is intended to give you a path to the appropriate installation and configuration
instructions based on your intended use for the Netopia R2121.
1. Small Office connection to the Internet
For Small Office connections to the Internet, using a single dynamic IP address with Network
Address Translation (NAT) enabled, you should use the following configuration option:
■the SmartStart™ Wizard, included on your Netopia R2121 CD.
This is the fastest and simplest way to get you up and running with the minimum
difficulty.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
2. Small Office connection to the Internet
For Small Office connections to the Internet, using a block of IP addresses (Network Address
Translation disabled), you should use the following configuration tool:
■Easy Setup configuration using console-based management. This option allows maximum
flexibility for experienced users and administrators.
For instructions on this option, see “Console-based Management” on page 6-1 and
“Easy Setup” on page 7-1.
3. Direct Connection to a Corporate Office (Telecommuter)
For direct connections to a Corporate Office, you can use either one of two configuration
options:
■If you will be using Network Address Translation, use the SmartStart™ Wizard, included
on your Netopia R2121 CD.
For instructions on this option, see “Setting up your Router with the SmartStart Wizard”
on page 3-3.
■If your corporate office assigns you a static IP address, use Easy Setup under
console-based management. This option allows maximum flexibility for experienced users
and administrators.
For instructions on this option, see “Console-based Management” on page 6-1 and
“Easy Setup” on page 7-1.
4. Configured to accept incoming dial-up connections
To configure the Netopia R2121 to accept incoming dial-up connections, you should use the
following configuration method:
■To create one or more dial-in Connection Profiles for each dial-in user, see “Creating a
new Connection Profile” on page 8-2.
You do this using console-based management.
For instructions on using console-based management, see “Console-based
Management” on page 6-1
For instructions on creating a Connection Profile to dial out to an ISP or corporate site,
see “Easy Setup” on page 7-1.
5. Configured for two onboard and one external modem on the Auxiliary port
T o configure the Netopia R2121 to use the two onboard modems and a third external modem
on the Auxiliary serial port, you should use the following configuration options. This might be
done to allow three separate simultaneous dial-in/dial-out connections or one or two
aggregated dial-in/dial-out calls using Multilink PPP.
■Install the special optional modem cable available from your reseller or directly from
Netopia.
■use the SmartStart™ Wizard, to configure your outbound connection to an ISP. For
instructions on this option, see “Setting up your Router with the SmartStart Wizard” on
page 3-3.
■manual configuration using console-based management. You simply attach your modem
using the special modem cable, and enter the telephone number and modem init string
in your WAN configuration. For instructions on this option, see “Adding a third modem” on
The Netopia R2121 Dual Analog Router is a full-featured, stand-alone, multiprotocol router for connecting
diverse local area networks (LANs) to the Internet and other remote networks. The Netopia R2121 Dual Analog
Router uses two 56Kbps modems communicating over standard analog telephone lines to provide your whole
network with a high-speed connection to the outside world.
This section covers the following topics:
■“Features and capabilities” on page 1-1
■“How to use this guide” on page 1-2
Features and capabilities
The Netopia R2121 Dual Analog Router provides the following features:
■WAN connection over two analog phone lines using two built-in 56Kbps modems
■Support for a third (external) modem via the Auxiliary port
■Support for Multilink PPP to aggregate the separate analog modems into a single virtual data pipe of
112Kbps using the built-in modems or 168Kbps by adding an external 56Kbps modem
■Support for Ethernet LANs
■Status lights (LEDs) for easy monitoring and troubleshooting
■SmartStart™ Wizard software for easy configuration over an Ethernet network connection. The SmartStart
Wizard may include an optional automatic registration with one of several major ISPs, making the process
as simple as completing a registration form. Using the alternate manual setting to configure the router for
an ISP that’s not listed, the software allows you to configure your internal connection by entering just five
fields: username, password, dialup number, DNS, and IP gateway.
■Support for IP and IPX routing for Internet and Intranet connectivity
■IP address serving (over Ethernet or a WAN link) which allows local or remote network nodes to
automatically acquire an IP address dynamically from a designated pool of available addresses
■Support for Console-based management
■Support for remote configuration by your reseller, your network administrator, or technicians at Netopia,
Inc.
■Wall-mountable, Bookshelf (Side-stackable), or Desktop-stackable design for efficient space usage
■SmartIP™ makes it simple and economical to connect a workgroup of users to the Internet or a remote IP
1-2 User’s Reference Guide
network by using Network Address Translation and a single IP address.
■SmartPhone™ allows the router to share telephone lines with analog telephones or facsimile machines,
saving the cost of adding separate telephone lines for these devices. More than Plain Old Telephone
Service (POTS), SmartPhone adds distinctive ringing and CallerID capabilities.
■AppleTalk support (available as a separate add-on AppleTalk kit, including a firmware feature set
enhancement and custom HD-15 dual RJ-11 PhoneNET™ connector) allows for LocalTalk to Ethernet
routing, assigning IP addresses to Macintosh users (MacIP), IP functionality for LocalTalk users, and AURP
tunneling for connectivity between remote AppleTalk networks.
■SmartView tool allows for real-time monitoring of router status lights (LEDs), through one or more
information forms on a web-based Java applet. Internet browsers such as Netscape Navigator™ and
Microsoft’s Internet Explorer™ may be used for SmartView.
How to use this guide
This guide is designed to be your single source for information about your Netopia R2121 Dual Analog Router.
It is intended to be viewed on-line, using the powerful features of the Adobe Acrobat Reader. The information
display has been deliberately designed to present the maximum information in the minimum space on your
screen. You can keep this document open while you perform any of the procedures described, and find useful
information about the procedure you are performing.
You can also print out all of the manual, or individual sections, if you prefer to work from hard copy rather than
on-line documentation. The pages are formatted to print on standard 8 1/2 by 11 inch paper. We recommend
that you print on 3-hole punched paper, so that you can put the pages in a binder for future reference. For your
convenience, a printed copy is available from Netopia. Order part number TER2121/Doc.
This guide is organized into chapters describing the Netopia R2121’s advanced features. You may want to read
each chapter’s introductory section to familiarize yourself with the various features available.
Use the guide’s table of contents and index to locate informational topics.
This section tells you how to make the physical connections to your Netopia R2121 Dual Analog Router. This
section covers the following topics:
■“Find a location” on page 2-1
■“What you need” on page 2-1
■“Identify the connectors and attach the cables” on page 2-2
■“Netopia R2121 Dual Analog Router Status Lights” on page 2-6
Find a location
When choosing a location for the Netopia Router, consider:
■Available space and ease of installation
■Physical layout of the building and how to best use the physical space available in relation to connecting
your Netopia Router to the LAN
■Available wiring and jacks
■Distance from the point of installation to the next device (length of cable or wall wiring)
■Ease of access to the front of the unit for configuration and monitoring
■Ease of access to the back of the unit for checking and changing cables
■Cable length and network size limitations when expanding networks
For small networks, install the Netopia R2121 near one of the LANs. For large networks, you can install the
Netopia R2121 in a wiring closet or a central network administration site.
What you need
Locate all items that you need for the installation.
Included in your router package are:
■The Netopia R2121 with Dual Analog
■A power adapter and cord with a mini-DIN8 connector
■An RJ-45 Ethernet cable
■Two standard RJ-11 telephone cables
■A dual DE-9 and mini-DIN8 to DE-9 console cable (for a PC or a Macintosh)
■The Netopia CD containing the SmartStart Wizard, an Internet browser, Adobe® Acrobat® Reader for
2-2 User’s Reference Guide
Windows and Macintosh, ZTerm terminal emulator software and NCSA Telnet 2.6 for Macintosh
You will need:
■A Windows 95-based PC or a Macintosh with Ethernet connectivity for configuring the Netopia R2121. This
may be built-in Ethernet or an add-on card, with TCP/IP installed and configured. See “Before running
SmartStart” on page 3-1.
■Two telephone lines, each with its own jack, or a single jack wired for two phone lines.
Identify the connectors and attach the cables
Identify the connectors and switches on the back panel and attach the necessary Netopia Router cables.
1 Ethernet
8
Ethernet
1
2 Telco
Normal Uplink
Telco 2
Auxiliary
POTS Ports
Phone 2
Console
Phone 1
3
Telco 1
Power
Power
1.Connect the mini-DIN8 connector from the Power Adapter to the Power port, and plug the other end into an
electrical outlet.
2.Connect one end of one of the RJ-11 cables to the “Telco 1" port, and the other end to one of your wall
outlets.
Making the Physical Connections 2-3
If you have two phone lines on a single wall outlet, this is the only T elco connection you need to make. The
pinout configuration for the lines on the Telco 1 port is shown in the following diagram:
1234
5678
Telco 1
Telco 2
Your first Telco number is carried on the inner pair and the second number on the outer pair.
3.If you have a second phone line with its own separate wall outlet, and want to use both built-in modems,
connect one end of one of the RJ-11 cables to the “Telco 2" port, and the other end to your second wall
outlet.
4.Connect the Ethernet cable to any of the Ethernet ports on the router.
(If you are connecting the router to an existing Ethernet hub, use Ethernet port #1 on the router and set the
crossover switch to the Uplink position.)
You should now have: the power adapter plugged in; the Ethernet cable connected between the router and
your computer; and the telephone cables connected between the router and the wall outlets.
5.Insert your Netopia CD and follow the instructions to install an Internet browser and the Adobe Acrobat
Reader, if you don’t already have them.
6.Now, run the SmartStart application.
SmartStart requires the following:
■your computer must be Ethernet-capable, that is it must have both an Ethernet card and TCP/IP stack
software. See “Before running SmartStart” on page 3-1.
■your computer and the Netopia R2121 are powered ON.
■the computer running SmartStart and the Netopia R2121 to be configured must be on the same Ether-
net segment; there can be no intervening routers. Repeaters, such as 10Base-T hubs, are acceptable.
Go to the section “Setting up your Router with the SmartStart Wizard” on page 3-3 for details on running
SmartStart.
2-4 User’s Reference Guide
Netopia R2121 Dual Analog Router Back Panel Ports
The figure below displays the back of the Netopia R2121 with Dual Analog.
Netopia R2121 with Dual Analog back panel
Telco or line ports
Ethernet
Crossover switch
8 port Ethernet hub
8
473
Normal/Uplink
1
625
1
Telco 2Telco 1
AuxiliaryConsolePower
Phone 1Phone 2
Auxiliary port
Console port
Power port
Making the Physical Connections 2-5
The following table describes all the Netopia R2121 Dual Analog Router back panel ports.
PortDescription
Power porta mini-DIN8 power adapter cable connection.
Telco 1 porta red RJ-11 telephone jack labelled “Telco 1".
Console porta DE-9 Console port for a direct serial connection to the console screens. You
may use this if you are an experienced user and choose not to use SmartStart.
See “Connecting a local terminal console cable to your router” on page 6-3.
Phone 1 and 2two yellow Phone ports above the Console port for attaching analog telephone
devices, such as phones or fax machines to share the telephone lines.
Auxiliary portan HD-15 Auxiliary port for attaching an external modem or the optional
AppleTalk kit.
Telco 2 porta red RJ-11 telephone jack labelled “Telco 2".
If you have only one telephone wall jack, supporting either one or two telephone
numbers, use the “T elco 1" port. “Telco 1" supports two phone connections on
a single line; “Telco 2" supports a single phone connection.
Crossover switcha crossover switch with Normal and Uplink positions. If Ethernet Port #1 is used
for a direct Ethernet connection between a computer and the router, set the
switch to the Normal position. If you are connecting the router to an Ethernet
hub, use Ethernet port #1 on the router and set the switch to the Uplink
position.
8-port Ethernet hubEight Ethernet jacks. Y ou will use one of these to configure the Netopia R2121.
For a new installation, you use the Ethernet connection. SmartStart only works
over Ethernet. Later, if you want to do some advanced configuration, you can
Telnet to the Console-based management screens via the Ethernet connection.
You may also use the Console connection to run the Console-based
management using a direct serial connection. You may either connect your
computer directly to any of the Ethernet ports on the router, or connect both
your computer and the router to an existing Ethernet hub on your LAN.
2-6 User’s Reference Guide
Netopia R2121 Dual Analog Router Status Lights
The figure below represents the Netopia R2121 status light (LED) panel.
Netopia R2121 LED front panel
2 3 4 56 78 9 10 1112 13 14 15 16171819 20 21
1
Ring
Receive
Carrier
Power
Transmit
Modem 1Modem 2LAN
Console
Auxiliary
Ring
Receive
Carrier
Transmit
Activity
Collision
Link/Receive
Ethernet
The following table summarizes the meaning of the various LED states and colors:
When this happens...the LEDs...
when the corresponding line is ringing2 and 8 flash yellow
when the modem has carrier3 and 9 are green.
when the line is busy for a non-data call3 and 9 flash red.
Includes both directly attached and extension phones. (Red,
for when the line is not connected and if the phone
extension is off the hook; orange, for when the attached
phone is off the hook.)
when the router initiates an incoming or
3 and 9 flash green
outgoing call
when data is transmitted4 and 10 flash yellow.
when data is received5 and 11 flash yellow.
when carrier is asserted6 and 7 are green.
when data is transmitted or received6 and 7 flash yellow.
when data is transmitted or received by the
12 flashes yellow.
ethernet controller
when the Ethernet interface detects a collision13 flashes red.
Making the Physical Connections 2-7
When this happens...the LEDs...
when link is detected14 though 21 are solid green.
when data is received on their respective ports14 though 21 flash green
2-8 User’s Reference Guide
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