Netopia Network Adapte User Manual
User Guide
3 Simple Steps to Setting Up Your DSL Connection
PC Users—Start Here. Let This CD Get You Online Quickly
.
11.
Just insert this CD
.
22.
Follow the simple self-paced instructions presented on the CD to prepare your PC
.
33.
The Setup Wizard will automatically guide you through your DSL connection
It’s as easy as that. Also available on this CD is a detailed User’s Manual and Acrobat Reader for
viewing the manual. If you have any questions, please call
Windows XP/Vista Users: If your computer has a firewall enabled, you may see a pop-up alert message while running the QuickStart
Installation CD. Please make sure you choose to always PERMIT/UNLOCK the application to run. This will ensure a quick setup of your
DSL connection.
Customer Support at 1.888.64.COVAD.
PC QUICKSTART INSTALLATION CD
your CD is missing
If
from this guide, please call
Customer Support at 1.888.64.COVAD.
A customer support representative will be
py to assist you.
ap
h
If this CD does not launch automatically, click on the Windows Start button and select Run. In the new window, type in d:\setup and
k
lic
c
our CD drive has been assigned a letter other than
y
OK. If
d, then u
at letter instead.
se th
Mac Users—Please Use This Simple User Guide for Installation
This CD is not for Mac users. If you have any questions, please call Customer Support at
1.888.64.
VAD
O
C
. A c
tomer support representative will be happy to assist you.
s
u
USER GUIDE
Table of Contents
Getting Started with 3 Simple Steps
What you’ll find in this guide
Before You Begin.................................................................................. 4
A checklist of everything you need to install your DSL connection
Step 1.................................................................................................. 6
Preparing your phone equipment
Step 2.................................................................................................. 7
Connecting your wireless router
Step 3.................................................................................................. 9
Setting up your DSL connection (configuring your hardware and wireless
DSL router)
How to Set Up Your Email................................................................... 12
Configuring your email program
Get to Know SMART ........................................................................... 13
Get instant online support with our SMART Account Manager
Frequently Asked Questions .............................................................. 14
Quic
Glossary ............................................................................................ 17
Find the meaning of technical terms used in this guide
Your Covad Setup Information............................................................ 18
Keep a record of your ID, password, and other information
s to help you solve common installation problems
tip
k
READ ME
Be sure to read the helpful TIP boxes found throughout this guide. Of
course, if you need further assistance, you can always call 1.888.64.COVAD.
3
USER GUIDE
Make sure you’ve got everything you need to set up your Covad DSL connection. By taking a few minutes to
prepare, you’ll help ensure the actual installation is as quick and problem-free as possible.
Get
1. Does your computer meet the system requirements?
Check the table below to confirm that your computer has the operating system required for DSL service. While
other operating systems may be compatible, we have only provided instructions for those listed below.
Before You Begin
your computer ready
FOR WINDOWS
Minimum System Requirements
350 MHz Intel®Pentium®II processor or equivalent
128 MB RAM
30 MB available hard disk space
Operating System Requirements
Windows®2000
Windows XP Home
Windows XP Pro
Windows XP Media Center Edition
Windows Vista
2. Is there a NIC card on your computer?
Whether your system is Macintosh or Windows-based, you need a 10Base-T Ethernet Network Interface
Card (NIC) or a wireless Network Interface to run a DSL connection. If you don’t have a NIC card, you can buy
one at most computer stores. For computers near the DSL router, Ethernet is the preferred way to connect to
the Internet. For mobile computers like a laptop, or computers located away from the DSL router, a wireless
onnection can be u
c
sed.
FOR MACINTOSH
Minimum System Requirements
Power Macintosh®G3 processor
128 MB RAM
30 MB available hard disk space
Operating System Requirements
Mac OS®X 10.1 or higher
TIP
IF YOUR COMPUTER HAS A NIC CARD?
DON’T KNO
ook
L
ave a wireless network interface built-in to the computer. If you’re still not sure, check
h
the network properties of your computer. The exact process for doing this will depend
on your operating system.
W
thernet port on the back or side of your computer. Many newer laptops
or an E
f
Intel and Pentium are registered trademarks of Intel Corporation. Windows is a registered trademark of Microsoft Corporation.
sh and M
o
int
ac
M
OS are registered trademarks of Apple Computer, Inc.
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4
Before
phone
cord
Ethernet
cable
power
adapter
wireless DSL router
DSL filter x 4
wireless
antennas
P
O
W
E
R
W
I
R
E
L
E
S
S
D
S
L
I
N
T
E
R
N
E
T
E
THE
R
N
E
T
1
2
3
4
BROADBAND INSTALLATION KIT
S
O
L
D
T
O
John Sample
Sample, John
1234 Any Street
Anytown, CA 12345
S
H
I
P
T
O
John Sample
Sample, John
1234 Any Street
Anytown, CA 12345
Payment:
Order Date:
Ship Date:
Warehouse Order:
Customer Order:
Purchase Order:
Carrier
Service Level:
Message
: PPP Login:
1234567@bzn
| Password: blzc3456 | IP:
Case ID Item Description
Qty Ordered Qty Shipped
You Begin
Get your DSL connection parts ready
Check the contents of your Covad DSL installation kit against the parts list below. To help you stay
organized, we recommend that you keep the parts needed for each step separate.
1. Open the bag labeled Step 1.
This bag should contain:
4 DSL filters
2. Open the bags labeled Step 2.
The bags should contain:
1 gray phone cord
1 yellow Ethernet cable
1 w
ireless DSL router
3. Locate two wireless antennas and a small
box containing a Power Adapter for your router.
You’ll also need these for Step 2.
TIP
MISSING A PART FROM YOUR DSL INSTALLATION KIT?
Call 1.888.64.COVAD. Our customer service representatives will be more than happy to help you.
4. Have your PPPoE username and password ready.
You’ll find this information in our email notifying you that your installation kit was shipped. We’ve also included it in the
username and password may not be the same as the username and password you chose when you placed
your order.
ou’ve followed all the instructions in this section, then you’re ready to set up your Covad DSL
y
If
onnection. L
c
Message field on the packing slip included in your installation kit. Please note that your PPPoE
et’s
get started and move on to Step 1.
.covad.net/onlinesupport
www
5
USER GUIDE
phone
outlet
fax
machine
phone
outlet
phone
outlet
fax
machine
phone
DSL
filter
gray phone cord
from kit
Estimated time for this step: 5 - 10 minutes
Your computer is ready and you’ve organized all the parts you need to set up DSL.
Now it’s time to prepare the phone equipment in your location.
.
11.
Your starting point is the wall phone jack you’ll be using to connect your wireless router.
Make sure you use the jack for the phone line you specified when you placed your order.
Disconnect the telephone or any other equipment plugged into this phone jack and set it
aside. Connect a DSL filter to the phone jack. If you disconnected a telephone from the jack,
plug it back into the
gray phone cord from your installation kit into the white DSL filter port labeled with
a picture of a computer monitor. You will return to this jack in Step 2 of the installation.
.
22.
Use the “phone” side of the DSL filters for all other equipment connected to
the phone line you’ll be using for DSL,
your router.
Step 1: Preparing Your
Phone Equipment
black DSL filter port labeled with a picture of a phone. Plug the
with the exception of the DSL port on
Install DSL filters on the following devices:
• Telephones (regular and cordless)
• Answering machines
• Fax machines
• Computers with dial-up modems
• Some satellite or pay-per-view cable equipment
• TTY/TDD devices
• Caller ID boxes
• Home alarm systems
• Anything else plugged into the DSL phone outlet
ou should only have a maximum of five devices (not counting the
3. Y
DSL router) connected to the DSL phone line. Disconnect any phones
s exceeding this maximum.
ice
or dev
You’ve now completed Step 1. Let’s proceed to Step 2.
TIP
WHY
DSL filters separate the digital DSL signal and the analog signals
used by your phone, fax, or any other equipment connected to the
DSL phone line. Without a DSL filter, you may experience disruption
DO I NEED TO INSTALL DSL FILTERS?
with your phone and/or DSL service.
s
6
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